Reviewed by: Steve
Even with the government shut down, tour glide still gave us an outstanding experience. Have memories and photos that we will treasure.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2018/02/10 |
| Activity Date: | 2018/01/21 |
Reviewed by: トツ君
Unfortunately, I couldn't see any whales, but I enjoyed the beautiful scenery during the cruise! I would like to try again next time!
残念ながらクジラを見ることは出来ませんでしたが、景色の良いクルージングをした事は良かったです!次回また、挑戦したいと思っています!
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/10 |
| Activity Date: | 2018/01/21 |
Reviewed by: 雪見だいふく
It was tough getting up early, but the ship was luxurious and there was an explanation in Japanese, which was great. However, I suffered from severe seasickness. My friend, who didn't get seasick, said they only saw the whale's tail. The staff were very accommodating, and the person in the hall showed us a video of the whale when it appeared on their phone! This time, I chose not to have breakfast, but the food looked delicious, and I was able to add it for $13 per person.
朝早くからで大変でしたが、船が豪華で日本語での説明もあり、よかったです。ただ、船酔いが酷かったです。船酔いしなかった友人はクジラのしっぽだけは見れたと言ってました。スタッフさんの対応が良く、ホールの方のケータイでクジラが現れた時の動画を見せていただきました!今回、朝食なしを選択したのですが、周りの人が食べているのが美味しそうで1人13ドルで追加できました。
Thank you very much for participating in our cruise.
We also appreciate your addition of meals.
It seems that you couldn't fully enjoy whale watching this time due to seasickness, so please do come back and give it another try.
All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事まで追加して頂き、誠に有難うございました。
今回は船酔いで十分に鯨の観測をお楽しみいただく事ができなかった様ですので、
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Friends |
| Posted on: | 2018/02/10 |
| Activity Date: | 2018/01/31 |
Reviewed by: りょママ
We participated with a total of 10 people, from my 70-year-old grandfather to my 4-year-old grandchild. A lucky memory was seeing a sea turtle, while an unfortunate experience was the jungle tour in a downpour.
70歳の祖父からと4歳の孫まで合計10名で参加しました。運良くウミガメが見られたことと運悪くスコールの中でのジャングルツアーは良い思い出です。
| Rating: | |
|---|---|
| Packages: | 通常プラン(2018年3月31日までのご参加) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/09 |
| Activity Date: | 2017/12/27 |
Reviewed by: Amy
The Body Glove Afternoon Whale Watch Cruise was an enjoyable experience. The guide was very knowledgable, and the captain was great.
And they give you free reef friendly sunscreen!
however, you don't really feel that you're 'in nature' if that's what you're looking for - it's a very large very fancy cruise ship - just be aware if you're looking for a more intimate experience!
| Rating: | |
|---|---|
| Packages: | Whale Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2018/02/08 |
| Activity Date: | 2018/01/13 |
Reviewed by: ヨシオ
Unfortunately, the summit was closed due to snow, so we had to give up on the sunset. However, we descended a bit and found a spot without clouds, where we were able to see the most amazing starry sky. This was all thanks to our fantastic guide. He helped us find the location and provided detailed explanations about the Orion constellation, the Andromeda Nebula, and various other constellations using a telescope. I owe a big thanks to JIN OTAKA from your group’s nature school and his great partner. Thank you!
I accidentally forgot to give a tip, so I called your company and arranged to leave it at the hotel front desk for Jin to pick up later, which relieved me. It would have been too regrettable not to do so after such a fun guiding experience. I highly recommend everyone to take advantage of this service!
残念だったのは山頂が雪でクローズでしたので夕日は断念。
すこし下山して雲がない場所を探していただき最高な星空を観ることができました。これには最高のガイドさんおかげでした。場所を探し望遠鏡でオリオン星座、アンドロメダ星雲いろいろな星座の説明など詳しく解説をしてもらいました。貴社グループのマサシのネイチャースクールのJIN OTAKAさんと友達の名コンビのおかげでした。ありがとう!
うっかりしてチップを渡し忘れてしまったので御社に電話をしてホテルの
フロントに預けて仁さんにあとで取りに来てもらうようにしてホッとしました。そうしなくては申し訳ないぐらい楽しいガイドぶりでした。
皆さんも是非利用されるといいですよー。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2018/02/08 |
| Activity Date: | 2018/02/02 |
Reviewed by: Orlando Gomez
Had lots of fun experiencing different bars. I got try new drinks and meet new people. The pedaling was not difficult at all. I would want to do this same tour again and even at different cities to experience new adventures. I recommend this tour to anyone traveling to Hawaii.
| Rating: | |
|---|---|
| Packages: | Buy One & Get One 50% OFF! Happy Hour Bar Hopping Tour |
| Attended as: | Couples |
| Posted on: | 2018/02/08 |
| Activity Date: | 2017/08/18 |
Reviewed by: RMT120109
I have used this service several times. Almost every time, there has been a foreign driver, but I haven't had any issues. This time, I used it from Waikiki to the airport. I was staying at the Ala Moana Hotel, and my flight back was at 12 PM, with a hotel pickup at 9 AM. There was also a foreign couple on board, and they gave a tip when getting off, but we didn't give one since the fare included a tip.
数回利用しています。ほぼ毎回外国人ドライバーさんですが、特に不自由はありません。今回は、ワイキキ→空港を利用しました。アラモアナホテルに宿泊していて、12時の帰国便、ホテルお迎えは9時でした。外国人夫婦も乗っていて、降りる際チップを渡していましたが、私たちは料金にチップ込みとなっていたので渡しませんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/06 |
| Activity Date: | 2018/01/27 |
Reviewed by: Hero-Taka84
Personally, this was my third time at the summit of Mauna Kea, after visiting 20 years ago and 8 years ago. The experience was similar, including hotel pickup and a break at the Onizuka Visitor Center. However, this time, the guide, Big JIN, was entertaining, making the sunset and stargazing enjoyable. Although it was said to feel like -20 degrees, the rental cold-weather gear provided was perfect. Additionally, there was a unique service for this tour where they later shared photos taken against the backdrop of the sunset at the summit and stunning starry sky photos that are difficult for travelers to capture online. If you're in Hawaii, the Mauna Kea summit sunset and stargazing is an absolute must. Highly recommended!
個人的には20年前、8年前、そして今回の3度目のマウナケア山頂でした。
ホテルピックアップから途中のオニズカ・ビジターセンターの休憩など内容は一緒でした。ただ今回は日本人(ビッグJINさん)のガイドが面白くて楽しくサンセット・星空観察が出来ました。体感温度ー20度と言われましたがレンタルしてくれる防寒着も完ぺきでした。また多分このツアー独自のサービスでしょうが山頂の夕日バックの写真や旅行者では撮りにくい満天の星空写真を後日ネットで配信するなどのサービスがついていました。
ハワイ島なら絶対外せないマウナケア山頂サンセット&星空観測。おススメです。
| Rating: | |
|---|---|
| Packages: | 【10日前までのお申込みで無料特典】基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/02/05 |
| Activity Date: | 2017/12/15 |
Reviewed by: Hero-Taka84
There are several shuttles between the airport and hotels. For travelers other than those on tours, this is the most convenient mode of transportation. Among them, Roberts Hawaii operates 24 hours. The Japanese shuttle service does not run during the afternoon when there are no arriving flights from Japan.
This time, I arrived in the afternoon from the Big Island. The pickup at the inter-island terminal was courteous, and there were almost no language issues. Once you find the driver, you just need to tell them the name of your hotel. I highly recommend it.
空港とホテル間のシャトルはいくつかあります。ツアー旅行者以外なら最も利用し易い交通手段です。その中でもロバーツハワイは24時間運行です。日系のシャトルは日本からの到着便がなくなる午後帯からはありません。
今回はハワイ島からの午後着でした。離島ターミナルでのピックアップも丁寧で言葉の問題もほぼありません。ドライバーさえ見つければあとはホテル名を告げるだけです。おススメです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/02/05 |
| Activity Date: | 2017/12/20 |
Reviewed by: れおん
The sunset from Haleakalā Mountain and the star-filled night sky were absolutely amazing. The guide's explanations were very detailed, and the places we stopped by on the way were also ones I wanted to visit, so I was very satisfied.
ハレアカラ山からのサンセット、夜空いっぱいの星はもちろん最高でしたし、ガイドの方の説明もとても詳しく、また行くまでに寄ってくださるところも、行ってみたいところだったので大満足です。
| Rating: | |
|---|---|
| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Couples |
| Posted on: | 2018/02/04 |
| Activity Date: | 2018/01/07 |
Reviewed by: ren
I arrived on an ANA flight to Haneda. My destination was a hotel in Waikiki. After completing the procedures, when I reached the waiting area, a staff member placed a shell lei around my neck. Just as I arrived, the bus to the Waikiki hotel came, so I hardly had to wait at all. However, there were some people heading to Ko Olina who mentioned they had been waiting for an hour, so it really depends on luck.
What I appreciated about this shuttle bus was that there were fewer users compared to the major companies, which allowed for a quicker check-in process. The major companies had long lines, and it seemed like it would take about 30 minutes just for check-in. So I will definitely use this service again next time.
ANAの羽田便を利用しての到着でした。行き先はワイキキのホテル。
手続きを終えて、待ち合い場所まで行くと係員さんが貝殻のレイを掛けてくれました。丁度、ワイキキホテル行きのバスが来たのでほとんど待ち時間は無かったです。但し「もう1時間も待っている」と言ってたコオリナ方面の方もいらっしゃたので、本当に運だと思います。
私がこのシャトルバスにして良かったと思ったのは、大手に比べて利用者が少ないので受け付けが早く済んだ事でした。大手は物凄く並んでて受け付けだけで30分くらい掛かりそうでした。なので次回も利用するでしょう。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/04 |
| Activity Date: | 2017/06/08 |
Reviewed by: ななし
The weather was mild, and there were no waves, making it a perfect day. About 20 minutes after departure, we spotted a whale and spent the rest of the time following it. The whale seemed relaxed, and we could see it spouting water every 10 to 15 minutes as it breathed. I'm glad we got to see the whale.
気候がおだやか、かつ、波もない、おそらく絶好の日でした。
出港後20分くらいでクラジを1尾発見し、その1尾をずっと追いかける形でした。そのクジラはリラックスしているようで呼吸する度(10ー15分)に潮吹きなどしているのが見えました。クジラが見れてよかったです。
Thank you very much for joining our cruise. We are delighted that you were able to observe even one whale this time. Please do come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
今回は1頭でも鯨をご観測いただけまして、嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/02/04 |
| Activity Date: | 2018/01/14 |
Reviewed by: mekko
It takes some time to go around the hotels. Since there are two adults and two children in our family, taking a taxi might have been more economical. The driver was a lively person and was having a great time with those who understood English!
ホテルを回るのでそれなりに時間がかかる。我が家は大人2名、子供2名なので、タクシーの方がお得だったかも。
ドライバーさんはノリの良い人で、英語のわかる人達の中では盛り上がってました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/03 |
| Activity Date: | 2018/01/20 |
Reviewed by: Charles
On time, personable, and affordable. Would definitely recommend to Hawaiian Islands visitors.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2017/03/16 |
Reviewed by: ハワイに住みたい
First of all, the tour company did nothing wrong. On the contrary, I found their smooth operation and progress to be quite favorable.
Perhaps my expectations for whale watching were too high or my imagination ran wild. During the approximately one-and-a-half-hour cruise, we only saw a distant spout once and a dolphin jump once. While we did see something, I had imagined seeing a large tail up close or multiple whales swimming, so I felt a bit disappointed.
However, this is something that depends on luck. Overall, the tour itself received a high rating.
まずツアー会社は何も悪くありません。
むしろスムーズな運営、進行をされており好感が持てました。
ホエールウォッチングに対しての理想というか想像が膨らみすぎていたのかもしれません。
約1時間半のクルーズで、見えたのが遠くでの潮吹き1回とイルカのジャンプ1回でした。
見れたといえば見れたのですが、もっとこう間近で大きな尻尾が見えたり何頭ものクジラが泳ぐ様子を想像していただけに少し残念な気持ちでした。
ただこればっかりは時の運もあるのでしょう。
ツアー自体の評価は高かったです。
Thank you very much for joining our cruise. We are sorry that we were unable to observe enough whales to meet your satisfaction. There are days when we encounter whales that put on a spectacular jump, so please do come back and give it another try. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ご満足頂けるほど、鯨を観測できませんでした事、残念に思います。
日によっては豪快なジャンプを見せてくれる鯨に遭遇できる事もありますので、
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/02/03 |
| Activity Date: | 2018/01/31 |
Reviewed by: 還暦、たかおやじ
The weather forecast in Hawaii is not reliable!! The rain forecast turned out to be "clear skies," and there were no waves, making the boat ride comfortable. We saw the humpback whales' spouts and tails many times, and each time, the passengers erupted in applause. The boat was large and stable. I appreciate the crew for their excellent hospitality. I made a web reservation with Veltra on-site, and their quick response was a great help. I was able to board safely.
ハワイの天気予報は、あてになりませんね!! 雨の予報が「快晴」、しかも波はなく船も快適でした。
何度も、ザトウクジラの汐吹と尾びれの姿が見られそのたびに乗船客の拍手がやみませんでした。
船は大きく安定していました。
クルーの方々、最高のもてなしに感謝します。
ベルトラさん、現地でWEB予約しましたが素早い対応で助かりました。無事に乗船できました。
Thank you very much for joining our cruise. As you mentioned, the weather forecast in Hawaii can often be inaccurate. We're glad you were able to participate on a nice day despite the forecast! We're also very pleased to hear that you were able to observe whales multiple times during your trip. Please do come back again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お客様の仰るとおり、ハワイの天気予報は当たらないことが良くあります。予報が外れて、お天気の日にご参加いただけて良かったですね!
今回は何度も鯨を観測いただけましたとの事、大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2018/01/30 |
Reviewed by: jack
I was able to see a pod of dolphins in addition to the whales! It was amazing to see Diamond Head as well! I would love to go again if I have the chance.
くじらに加えイルカの群れも見れました!
ダイヤモンドヘッドも見れて最高でした!また機会あれば行きたいですね。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the views of Diamond Head and the whale watching. We hope to see you again soon. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
ダイアモンドヘッドの景色や、鯨の観測をお楽しみいただけまして、大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2018/01/29 |
Reviewed by: じゃす
Due to the wind speed, I couldn't reach the summit, but I really enjoyed the sunset and the clear view of the stars that the guide showed us. I participated alone, but the guide was very considerate, and the other participants were also very kind, which made it enjoyable until the end! Thank you very much! I now have the goal of reaching the summit next time.
風速の関係で山頂に登ることはできませんでしたが、サンセットや、星がしっかり見える位置を案内してくれたのでとても楽しめました^ ^そして、1人で参加しましたが、ガイドさんも気にかけてくれたり、参加されてるお客様もとても優しく、最後まで楽しめました!
ありがとうございました^ ^
次は山頂に行くという目標までもできました。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/02 |
| Activity Date: | 2018/01/30 |
Reviewed by: Cruisers
This tour was very nice. We were picked up on time and transferred to a second bus. The driver/tour guide was very knowledgeable about many things Hawaiian. He was friendly, entertaining and very personable. The stops were interesting, although it seemed a bit like we moved from one tourist shopping to another. The times were adequate at most of the stops. However, although the last stop at the Dole Planatation was an hour, we were advised to not take the 20minute train ride as it would possibly make us miss the ride back to our hotel. There were no tours at the temple or plantation which was disappointing, but plenty of shopping! The driver apparently thought there were be more traffic as we were at our hotel about two hours earlier than we expected. We would have enjoyed more time at the North Shore since we did not stop there. Maybe that could be added?
| Rating: | |
|---|---|
| Packages: | Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY] |
| Attended as: | Couples |
| Posted on: | 2018/02/01 |
| Activity Date: | 2018/01/29 |
Reviewed by: Cruisers
We were greeted at baggage claim and escorted to the bus. The bus then went to two other areas to pick up other passengers. It was approximately an hour after getting our baggage that we finally left the airport. The driver was very pleasant and friendly. The bus was clean and comfortable.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/01 |
| Activity Date: | 2018/01/25 |
Reviewed by: まぁな
We didn't see any whales at first, and while we were enjoying the scenery, saying to my child, "Looks like there are no whales," we encountered a group of about three whales!
We got to see a whale jump right at the beginning! We also saw plenty of spouts and tails! My child was so excited, and I really felt it was worth participating!
We discovered them about 15 minutes before returning to port, so we ended up coming back quite late, but we were very satisfied!
くじらが全然現れず、船内で振替チケットのアナウンスがあり、全然くじらおらんなぁ~、と子どもと言いながら諦めて景色を楽しんでいた途中にくじらの群れ3つくらいに遭遇しました!
初っ端にくじらのジャンプを見られました☆
潮吹きも、しっぽもいっぱい見られました☆
子どもが大興奮で、参加して本当に良かったなーと思いました!
帰港する15分くらい前に発見したので、帰港するのはだいぶ遅くなりましたが、大満足でした!
Thank you very much for joining our cruise. We are very pleased to hear that you were able to spot a whale at the very end! Please do come back and visit us again with your children. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
最後の最後に鯨を観測いただけたとの事、大変嬉しく思います!
是非またお子様とご一緒に遊びにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/01 |
| Activity Date: | 2018/01/28 |
Reviewed by: Asha
Given I love history and being of pacific island descent I thoroughly enjoyed this. Tours were well versed and the halls had levels of knowledge and artefacts that were quite fascinating. The Kings Room also had an air of the Kings being in the room with you. Great for kids too as the science center very educational but enjoyable.
| Rating: | |
|---|---|
| Packages: | Admission with Transportation |
| Attended as: | Families |
| Posted on: | 2018/01/31 |
| Activity Date: | 2018/01/27 |
Reviewed by: Asha
Whilst it was beautiful and scenic. It felt very touristy and quite overrated given the price. In hindsight booking the AV prob would have been better. We did the movie tour and secret island with beach activities.
| Rating: | |
|---|---|
| Packages: | Experience Pass (until 03/31/2018) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/31 |
| Activity Date: | 2018/01/28 |
Reviewed by: ひこじい
Unfortunately, since it was with animals, I knew I couldn't expect a 100% success rate, but I was disappointed not to encounter any. I persevered on the deck despite the strong winds and rain. However, I was able to enjoy the endless horizon and the beautiful rainbow, as well as the sense of freedom on the deck. If I had more time in my schedule, I would have liked to try again since I received a re-boarding ticket.
いかんせん、動物相手ですから100%の確率は望めないのはわかっていましたが、遭遇成らずガッカリ。
強風や雨にも負けず、デッキで粘ったのですが。
ただ、どこまでも続く水平線と綺麗な虹、デッキでの開放感は満喫できました。
日程に余裕があれば、最乗船チケットをもらったので再チャレンジしたかったです。
Thank you very much for joining our cruise. We are very sorry that you were unable to enjoy whale watching this time and that you did not have the opportunity to use your re-boarding ticket. Please do come back and challenge yourself again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけず、また再乗船券をご利用いただく機会もなく大変残念に思います。
是非、またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Couples |
| Posted on: | 2018/01/31 |
| Activity Date: | 2018/01/21 |
Reviewed by: やすこ
Ultimately, we couldn't reach the summit of the mountain and had to stop at the Onizuka Center. Like others have shared in their experiences, I understand that it's a natural occurrence, but the $15 refund is simply too inadequate. If it had been a bit more, it would have eased my feelings. Additionally, my elderly mother was exhausted from being in the car for such a long time.
If the refund policy doesn't change or if there are no suggestions for leaving midway, I cannot recommend this to others.
There were other tour participants who mentioned they had to make a second attempt after not being able to go up the day before, and they felt like they wasted two days.
The only enjoyable part was listening to Mr. Jin, who guided the tour, share his knowledge in the car. He was very knowledgeable and spoke in detail about flowers, history, and volcanoes.
Aside from that, to be honest, nothing about this experience is worth the price. I just want to inform those who will participate in the future that not being able to go up is a disaster!
結果的に山の山頂まではいけず、オニズカセンターで
ストップとなりました。
他の方の体験談同様、自然のことなので仕方のないことだとは
思いますが15ドルという返金内容はあまりにもお粗末すぎます。
もう少し多ければ気持ちも軽減されたと思いますが、
長い間車に乗車して高齢の母を疲れさせてしまいました。
このまま返金内容が変わらないようだったり、途中離脱の
提案もないようですと他の方にはオススメできません。
他のツアー参加者には前日のぼれなくて再アタックだった方も
いたようで2日間を棒に振ったと仰っていました。
ツアーを案内してくださった仁さんのお話を車の中で聞けた
ことだけはとても楽しかったです。
とても博識な方で花や歴史、火山について詳しくお話してください
ました。
それ以外はハッキリいって何も値段と見合っていません。
これから参加される方にものぼれないと悲惨!
ということだけお知らせしておきます。。。
Thank you very much for participating in the tour. We sincerely apologize that the experience did not meet your expectations on the day of the tour.
Mauna Kea, at an elevation of 4,200 meters, is even higher than Mount Fuji, and the weather can change in an instant. Therefore, please understand that the conditions on the day were unpredictable, as we are dealing with the forces of nature. We regret that the refund amount also did not meet your satisfaction, but please know that our local guides are working hard to ensure that everyone enjoys the experience, even in the unpredictable environment of nature.
Thank you very much for your valuable feedback.
VELTRA Consultant
この度は、ツアーにご参加いただき誠にありがとうございます。
当日はご満足いただける内容となりませんでしたこと、心よりお詫び申し上げます。
マウナケアは標高4200mと富士山よりもさらに高い山となり、一瞬にして天候が変化しますため、
残念ながら当日の状況も予測がほぼ不可能な大自然を相手にするツアーとなりますことご了承ください。
ご返金額も ご満足いただけない結果となってしまいましたが、予測が困難な大自然のツアーでありつつも、
皆様に楽しんでいただけますよう現地ガイドもご案内に努めております。
貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAコンサルタント
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2018/01/31 |
| Activity Date: | 2018/01/26 |
Reviewed by: アキオ
I had previously taken a cruise on Kauai, but at that time, I could only see a glimpse of the whales in the distance. Compared to that, I was satisfied to see some spouting and a bit of the tail up close this time. However, my companion, who was on their first cruise, seemed disappointed because they expected to see the whales jumping high enough to see their upper bodies.
以前、カウアイ島でクルーズを利用したことがあったのですが、その際は遠くのほうに少し見えただけでした。それに比べると、船の近くで潮吹きや尾びれが少し見えたので、満足しましたが、同行の初めてクルーズを利用した人はクジラが上半身見えるくらいジャンプするところを見えると思ったらしく、残念がっていました。
Thank you very much for joining our cruise.
On our cruise, there are days when we can observe magnificent whales jumping.
Please come back and challenge yourself to find such whales again.
All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
私共のクルーズでも、ジャンプをする豪快な鯨を観測できる日もございます。
是非そんな鯨を探しに、再度チャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2018/01/30 |
| Activity Date: | 2018/01/27 |
Reviewed by: ホノルルのファン
I used the shuttle bus from the hotel to the airport. The driver was punctual and friendly, but we had to wait quite a bit because a white customer was late at a hotel we stopped at. During the ride to the airport, the driver was chatting with this customer and got distracted while driving, which made me quite nervous.
ホテルから空港へシャトルバスを利用。ドライバーは時間通りで対応もいい方でしたが、途中立寄りのホテルで白人客が遅れ結構待たされた、空港への移動中もドライバーがこのお客さんと雑談で盛り上がって、運転中振替ったりよそ見をするのでヒヤヒヤした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/01/30 |
| Activity Date: | 2018/01/25 |
Reviewed by: Thomas Ohana
Epic is the word that comes to mind. We had the best time. It was more than we had anticipated. We have lived here for 11 years and this was our first time sailing with the Star Of Honolulu. The 5 Star dinner cruise with Live Jazz made our 14th anniversary that much more special. From the warm reception, meeting and greeting the Captain, the Ono pupu’s to the amazing 7 course meal and top notched entertainment we felt like royalty. You can’t beat the amazing sunset and whale sightings either. If you are looking to celebrate or just relax and take in the sights the Star Of Honolulu is definitely the thing to do.
We had a great and memorable time from start to finish. Mahalo Star Of Honolulu .
| Rating: | |
|---|---|
| Packages: | BOGO Review Rebate Special - Five Star Dinner, Private Table & More [Apr] |
| Attended as: | Couples |
| Posted on: | 2018/01/30 |
| Activity Date: | 2018/01/25 |
Reviewed by: Podre71
Only thing we missed was the view of the surrounding areas due to the clouds...only saw the western peaks poking up thru the clouds
...but the sunset was one of a kind.....Bring your winter Jacket & gloves....
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2018/01/29 |
| Activity Date: | 2018/01/24 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for joining our cruise. We are very sorry that you were unable to enjoy whale watching this time. Please do come back and try again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけなく大変残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル