All Reviews for Sightseeing / Guided Tours

On the day I participated, I was lucky enough to see a beautiful sunset and starry sky! The summit of Mauna Kea was unimaginably cold, but I was able to manage thanks to the warm clothing they provided. Additionally, they took photos at each point, and there was a service to download them for free from a dedicated site, allowing us to get pictures with the starry sky in the background that we couldn't have taken ourselves! Depending on the weather on the day of participation, it seems that you might not be able to reach the summit or see the stars well, so I really feel lucky. If I could wish for something, I would be happier if the quality of the bento was a bit higher.

私が参加した日は運よくサンセットも星空もとってもきれいに見れました！マウナケアの山頂は想像を絶する寒さでしたが、防寒着を貸し出していただけたので我慢できました。また、ポイントごとに写真も撮っていただけて、無料で専用サイトからダウンロードできるサービスもあり、自分たちで撮影することのできない星空をバックにした写真なども撮っていただけました！参加日の天候によっては、山頂まで登れなかったり星空があまり見えなかったりするようなので、本当にラッキーだったなと思います。欲を言えば、お弁当のクオリティーがもう少し高いと嬉しいです。

Kailani tours on the big Island of Hawaii was wonderful! Our tour guide Kevin, was an excellent tour guide. He was very knowledgeable and understanding and he took us to so many beautiful destinations on the island. The timing of the tour was perfect we had a beautiful lunch with an amazing view and the weather was great then he took us to see a beautiful waterfall at rainbow Falls and I actually saw a rainbow! We saw so many wonderful things on this tour. They took us out to a wonderful delicious dinner and after dinner we got to see the amazing volcano the red glow was magnificent. One of my favorite parts of the tour was when our tour guide Kevin offered to take an amazing photo that he captured in the dark from my cell phone. He was able to capture us and the red glow from the volcano behind us. True photographer status and that was just a bonus!! From what I recognized throughout the day on the tour is that there were a lot of other tour buses out there as well but I noticed that those tour guides were rushing their customers in and out of the van not giving them very much time to actually explore and learn about Hawaii. This is one thing that made Kailani tours and our tour guide Kevin stand out to me! Our tour guides patience with the group was excellent and he allowed us to really explore the land. The whole day I learned so many amazing things about Hawaii. Kailani tours made our Hawaii trip perfect. And I will cherish these memories forever. I highly recommend taking a Kailani tours if you’re ever on the big Island. I give them 5++ stars!! Thank you Kailani Tours of Hawaii.

I was hoping for a starry sky, but there were clouds, and even at an altitude of 3,000 meters, I realized it was difficult to see perfectly. It was my second time, and I was disappointed.

満天の星空を期待しましたが、雲があり3000メートールの高さでも、完璧にはなかなか見ることができないことを痛感しました。二度目だったのですが、残念〜

I participated in this tour on November 17, 2017, expecting a sky full of stars. Unfortunately, due to strong winds, we couldn't go to the observation deck at the summit of Mauna Kea, but our guides (Ishikawa and Matsuzaki) set up another viewing point on Mauna Kea, and we were able to enjoy a very satisfying stargazing experience. They set up a telescope so we could see Saturn and shared fun stories about the stars under the real night sky. The real Milky Way is truly moving. We also had the opportunity to take photos with the starry sky as a backdrop, which became a wonderful keepsake.

Once it was confirmed that we couldn't go to the observation deck, they efficiently moved us to another sunset point, and we were able to take photos at a great timing. Despite the many challenges posed by nature, I truly appreciate the sincere efforts of the guides to make our experience enjoyable. It was a truly wonderful experience. If I ever have the chance again, I would love to see that starry sky once more.

☆2017/11/17参加
今回は満天の星空を期待し、こちらのツアーに参加させて頂きました。残念ながら強風の為マウナケア山頂の展望台に行くことが出来ませんでしたが、ガイドのお二人が(イシカワさん、マツザキさん)マウナケアの別のポイントをセッティングして下さり、大満足の星空観測を堪能する事が出来ました。土星がみられるように天体望遠鏡をセットし、皆に見せて下さったり、本物の星空の下にて楽しい星のお話をして頂きました。本物のミルキーウェイは本当に感動的です。また、星空をバックに写真撮影もして頂きました。とても良い記念になりました。
展望台に登れない事が確定した時点で、手際よく別のサンセットポイントへ移動され、とても良いタイミングで写真撮影もしていただきました。
自然に左右される事も多い中、少しでも我々を楽しませようとして下さる、ガイドの方の誠意ある対応に、本当に感謝しております。
本当に素晴らしい体験でした。もしもいつか機会があれば、またあの星空を見たいなあと思ってしまいます。

My husband and I took the Star of Honolulu Dinner Jazz Cruise on 10/22/2017. This was one of the best meals I have ever had. You are treated as royalty as soon as you check in. On check in, we found out that this level of dinning (there are 3 levels) requires men to wear long pants. This was booked as a surprise gift for my husband and I totally forgot to have him pack pants. The staff was great and got my husband a pair of slacks that they keep on hand. We were escorted from the check in to the boat and then by another attendant to the ship were we took photos with the Captain. Then the luxury begins. We have complementary welcome about cocktails and 3 amazing appetizers. Our waiter Forrest escorted us to our table. The meal is 7 courses, but each is small so you are able to finish. Each dish was amazing. At desert you are offered a coffee and can include an addition of coffee liquor. They have premium spirits aboard and you get two free drink tickets in your package. There a constant flux in hula shows and then a jazz show. They were very good. I highly recommend the rainbow colored martini, yummy. The staff all went an extra mile to make this the best experience ever.

We had a fantastic time with our Kailani tour of the Big Island that we booked through Veltra. I’ll go through each category of the trip one by one and leave my detailed thoughts:

GUIDE
Our guide, Kevin, was a former U.S. Navy electrical engineer and was quite knowledgeable about the island. He spoke on the microphone throughout the trip, always providing new and interesting information, but never repeating himself or sounding boring. I got the sense that he wasn’t just trying to fill space, but rather that he genuinely had lots of things to share about the island. I also appreciated how he had studied some Hawaiian and was able to translate a number of names and titles to us in English and explain the cultural and linguistic origins.

ITINERARY
I was stoked to get to see Volcanoes National Park because it was on my bucket list and it was beautiful. The guide provided night-time binoculars so we could see the magma spitting out of the volcano crater at night—truly spectacular. Plus, the itinerary was designed so that you avoid the large crowds at the volcano, making stops before and after it erupts. Hilo was nice but quick, so I’d say if you really want to explore the town of Hilo you should go on your own. This one makes a brief stop in Hilo but really just uses it as a jumping off point to explore the volcano.

FOOD
The lunch was pretty simple but fresh – sandwiches with turkey, hummus, and avocado in various varieties. The dinner is quite special though as the lodge is quite intimate, very cozy and offers great food.

TRANSPORT
The transport is a Mercedes 12 seater van with a co-pilot seat, then three rows of three and one row of four. Even if you get a middle seat it’s not bad, because the windows are essentially panoramic on the bus and they are extremely clean. The black leather interior was very comfortable and not one on our ride got carsick.

Overall I highly recommend this tour!

We had a great time on this excursion! Marlon our driver was very knowledgeable of the history of Pearl Harbor. His passion for sharing history was very inspirational. His personal touch made the tour! He was organized and efficient. Thank you for a great experience!

Our group consisted of four people: my spouse and I, along with another young couple, and the guide's wife participated as an assistant. The guide, likely with a wealth of experience, had everything meticulously planned and prepared, allowing us to enjoy a safe and pleasant time. We climbed to the summit at around 3,000 meters in about an hour and a half, making stops at souvenir shops and a supermarket to choose sushi bento for dinner (included in the price) to gradually acclimatize to the altitude.

On the day of the tour, we encountered light rain on the mountainside, but with the guide's skillful driving and cheerful explanations, we reached the summit, where we found a blue sky above the clouds. We avoided crowded tourist spots and enjoyed the sunset from a quieter location, savoring sushi bento along with warm Japanese tea. Afterward, we took turns looking through telescopes while the guide explained various stars and constellations.

Two years ago, we participated in a sunset tour at Mauna Kea on the Big Island of Hawaii, where the summit is at 4,000 meters and the air was quite thin, making it difficult to breathe. In comparison, Haleakalā was much more comfortable. Additionally, there is a discount for seniors, making this tour highly recommended for older travelers.

うちの夫婦と、もう1組の若いご夫婦の計４人の客に、ガイドの奥様がアシスタントで参加されました。ガイドさんはおそらく多くの経験を積まれているのでしょう、非常に周到に計画され準備されていて、安心して楽しいひとときを過ごすことができました。3000メートル級の山頂まで１時間半ほどで登っていきますが、高度に徐々に慣れるように、土産物店に寄ったりスーパーで夕食の寿司弁当（料金に含まれています）選びに立ち寄ったりします。
当日は途中の山腹で弱雨にあいましたが、霧の中を巧みな運転で不安なく、軽快な口調の説明を聞きつつ登った山頂は、雲の上の青空でした。多くの観光客がいる場所を避けて、人が少ない場所からゆっくりとサンセットを楽しみ、暖かい日本茶のサービスとともに寿司弁当をいただいたのち、交替で望遠鏡をのぞきながら多くの星や星座を解説してもらいました。
私たちは2年前にハワイ島のマウナケアのサンセットにも参加し、マウナケアは4000メートル級で山頂の空気が薄くでかなり息苦しかったのですが、それに比べればハレアカラははるかに快適でした。また熟年者には割引料金のサービスもあり、高齢者に優しいツアーとしておすすめします。

It was fun to go around the filming locations and the exploration tour was convenient as they drove us around and took photos. However, I recommend that those who are prone to motion sickness take medication beforehand! It’s enjoyable, but it shakes a lot! I think watching the movie beforehand doubles the fun.

ロケ地めぐりや、探検ツアー車で回ってくれるので楽だし写真もとってくれてよかったが、探検ツアーは乗り物酔いする人は事前に薬を飲むのをオススメ！楽しいがかなり揺れます！映画見て予習してると楽しさ倍増だとおもう。

It was my first time watching a proper hula dance show, and the performance was wonderful and very enjoyable. Before the show, I was entertained by the performance of a whole roasted pig for the buffet, and Kamehameha the Great made an appearance on a raft, along with traditional games to enjoy.

However, I believe the plan included photography, but they asked for $20, so I ended up not purchasing it. I was also disappointed that the lei was not made of flowers.

きちんとしたフラダンスショーを見るのは初めてでしたが、踊りも素晴らしくてとても良かったです。ショーの前にはバイキングに出る豚の丸焼きのパフォーマンスや、カメハメハ大王がいかだに乗って登場したり、伝統的な遊びをしたりと楽しめました。
ただ、プランの中に写真撮影も含まれていたはずですが、お金を要求されて20ドルもしたので結局買いませんでした。レイも花ではなくて残念でした。

Trip was great captain Jon was funny/informative. Chelsea and Rachael were both awesome would definitely book again and look forward to seeing them all soon

Great dinner nice show and fireworks. Worth it. And they held the ship because so many delayed because of trumps visit and traffic jam

Since retiring at 65, my dream has been to fulfill my childhood longing for space by visiting Mauna Kea.

I spent two years planning under the conditions of a new moon during the off-season, thoroughly researching direct flight tours to the Big Island, and spent two weeks online looking into Mauna Kea tours before choosing Masashi's tour.

After witnessing the splendid sunset with the Subaru Telescope proudly glowing red, I was able to see the starry sky a little further down. However, clouds started to appear after a while, which was a bit concerning, but as Mr. Otaka suggested, waiting paid off as the skies cleared beautifully.

Everyone says it’s like a planetarium, and I thought it couldn’t be that great, but it truly felt like a planetarium.

Additionally, the Leonids meteor shower coincided with our visit, providing the best conditions with occasional shooting stars and the Milky Way.

From the moment I got into the welcoming car, Mr. Otaka's high-energy tour began. I bombarded him with various questions during the ride, and he provided precise answers that were far superior to what I found in books or online, which greatly benefited my travels in the following days.

Thank you very much.

65歳でリタイアしてからの夢は、
少年のころからの宇宙への憧れを、
マウナケアに行って満たすことでした。

2年かけて新月でシーズンオフの条件で計画し、
ハワイ島直行便ツアーを調べつくし、
2週間ネットでマウナケアツアーを調べつくして、
マサシさんのツアーを選びました。

スバル天文台が誇らしげに赤く輝く極上の夕陽を見た後、
少し下った所で星空が見えました。
が、暫くして雲が出て来てやや危なかったですが、
大高さんの言う通りに待つときれいに晴れてきました。

皆さんまるでプラネタリウムと言うけれど、
そこまでは無いでしょうと思ってましたが、
本当にプラネタリウム見たいでした。

さらにしし座流星群も重なり、
時折の流れ星と天の川最高の条件でした。

迎えの車に乗った時から大高さんのハイなツアーが始まり、
車中で様々な質問を浴びせましたが、
本やネットとは別格の的確な答えをいただき
翌日以降の旅にとっても良かったです。

ありがとうございました。

The best and funny emotional altogether...loved the show all of us did. Food was great missed this type since we came here...couldn't get enough would have exploded....lol....will come back again....first time here and looking forward to our next return.
Thank you a great evening money well spent.

My wife and I were celebrating our Honeymoon in Hawaii and were lucky enough to have a full day of entertainment with this tour! The Big Island can require a lot of driving time to get to see the numerous sights it has to offer. The tour we booked provided us with an experience I know we would not have gotten on our own. I cannot speak anymore highly of our awesome Tour Guide Jim Carey (I know and yes he has the same name). He made the whole experience that much more memorable by his genuine appreciation for Hawaiian culture. He was extremely knowledgeable about EVERYTHING which made the tour in depth and interactive. His added commentary was great while visiting the waterfalls and volcano. The day flew by and we were continuously more and more impressed with everything the tour offered. The provided lunch and dinner were both delicious. Every part of the day flowed very well and it was capped off by our last stop back at the volcano to stargaze. We were able to set up the telescope and see the lava erupting in the volcano! I definitely would recommend this tour to anyone and everyone and I can't thank our tour guide enough. Jim made the whole experience 10 times better! Thanks Jim!

After a self-guided drive and tour of the Haleakala volcano in Maui, I decided to let a professional do the drive from Kona to the Kilauea National Park. After reading many of the TRIP ADVISOR reviews (97% excellent), I felt confident this was the tour for my wife and I. It did not disappoint! I hate bus tours because it seems you spend half your day loading and unloading the 50+ passenger buses. Our 11 person tour allowed us to spend much longer times at each wonderful stop with no pressure. Our guide, Kevin Hasting, just said “Come back when you have seen enough.” Fantastic! In addition, Kevin had an encyclopedic knowledge of Hawaiian culture, lifestyle, history, geography, ecology, you name it. He was also an excellent storyteller between stops which made this tour a unique and personal adventure. Lastly, Kevin was so proficient at navigating the Eastern Coast, Hilo area and park that he was somehow able to adjust his routes and timing to avoid the many rain squalls and downpours common to this area. I cannot say enough about how great this tour is. Don’t drive yourself, you will miss so much. One piece of advice. Take some warm clothes with you as it gets cold at night at the high elevations. I carried a light windbreaker jacket, a hoodie, a knit cap and a pair of pullover slacks to put on at night. I ended up giving my hoodie to a fellow passenger to wear who was shivering. The tour does provide emergency blankets and jackets.

I had been to North Shore and Haleiwa before, but this time I spent my time without renting a car, so I joined this tour. I had heard about Happy Trails from a friend beforehand, so I chose the canyon course.

I was able to thoroughly enjoy riding on the mountain paths with ups and downs, and above all, I was impressed by the intelligence of the horses! I learned various guiding techniques before riding, and although I was initially nervous about the leading part, I gradually relaxed and was able to enjoy the scenery. The weather was great, and the view of the ocean from the hill was amazing!!

I also had plenty of time to enjoy myself in Dole and Haleiwa!

ノースショア、ハレイワなどには行ったことがありましたが、
今回はレンタカーを借りずに過ごしたのでこちらのツアーに参加し、
友人から事前にハッピートレイルさんの話をきいていたので、
渓谷コースを選びました。

登り下りの有る山道をしっかりと乗馬しながら満喫することができたし、
何よりも馬たちの賢さに感動！
乗馬前に色々ガイドの仕方を習いましたが、
その一歩先行く先導っぷりに、最初は緊張していましたが、
徐々にリラックスして景色も楽しめるようになりました。
お天気がよかったし、丘からの海の景色は最高でした！！

ドール、ハレイワでの自由時間もゆとりがあって充分満喫できました！

Others have praised it in their reviews, and I think that's true. It's a shame that my child was too small and fell asleep. We'll participate again when they are older.

口コミでもほかの方が絶賛していますが、その通りだと思います。残念なのは子供が小さすぎて寝てしまったこと＾＾；
もっと大きくなったらまた参加します＾＾

For our honeymoon, we wanted to try the Haleakalā summit tour on Maui. We debated between the sunset + stargazing or sunrise, but since we wanted to get a good night's sleep and had a feeling that the sunset would be more beautiful, we chose that option.

The group size was just right, allowing us to see everyone's faces, and our guide was great at sharing stories, making the time pass without diminishing the excitement of the participants. It was also nice to receive recommendations on what to buy at the supermarkets and souvenir shops along the way.

The sunset was stunning, although I felt like the sun set a bit earlier than expected. Still, it was thoroughly enjoyable. However, the true highlight of the tour came afterward. In complete silence, when I looked up at the pitch-black sky for the first time, the awe I felt was indescribable. Surrounded by stars, we observed them through a telescope while receiving explanations about various constellations. It was quite cold at the summit, but they provided warm clothing, and I was so moved that I forgot about the chill, and time flew by.

I am grateful to our guide for their excellent storytelling and to have been blessed with good weather (it seems the participants from the previous day had a tough time due to poor weather).

On the way down from the summit, I fell asleep feeling a sense of satisfaction and emotion, wrapped in a relaxed mindset that life is too short to rush.

I think it would be wonderful to bring our parents next time. This was one of the few optional tours that left us very satisfied, and I highly recommend it for honeymoons (though it might be a bit tough with small children).

今回新婚旅行でマウイ島に行くにあたり、やってみたかったのがハレアカラ山頂ツアーでした。
サンセット+星空かサンライズで迷いましたが、夜はちゃんと寝たいし、なんとなくですがサンセットの方がきれいそうだなというくらいの気持ちで選びました。

参加人数も多すぎず、全体の顔も見渡せますしガイドさんのお話も上手で、車内でも参加者の楽しみな気持ちを減衰させることなく時間が過ぎていきました。
ところどころでよるスーパーやお土産屋さんでもどういったものがオススメかなど説明してもらえたのも良かったです。

サンセットもとてもきれいでしたが、少し日が落ちるのが早かったのかな？という印象ではありましたが十分堪能できました。
これだけでも比較的満足度は高かったのですが、このツアーの本領はこの後でした。
あたりは一切物音もしなくなり、完全に静まり返った中で初めて真っ暗闇の中空を見上げた時の感動は言葉では言い表すのが難しいほどのものでした。
あたり一面に広がる星に包まれ、いろんな星の説明を受けながら天体望遠鏡でその星を観察する。山頂はだいぶ寒かったですが、防寒具なども準備していただき、感動でそもそも寒さを忘れるほどであっという間に時間が過ぎていました。

終始上手にお話ししていだけたガイドさんへの感謝と、本当に天候にも恵まれ(前日参加の方々は天候に恵まれずつらいツアーとなったようです)た偶然に感謝感謝です。

山頂から降りる車の中は満足感と感動と、生き急いでも仕方ないよなというおおらかな気持ちに包まれながら寝てしまいました。

次は両家の両親を連れて行ってあげられたらすてきだなと思える、数少ないオプショナルツアーで非常に満足のいくものとなりました、新婚旅行などにオススメだと思います(小さい子連れだと少ししんどいかもしれません)。

I signed up at the invitation of my wife. At first, I thought, "Horseback riding in Hawaii?" but exploring the undulating course on horseback turned out to be an unexpectedly enjoyable experience. It lasted about 40-50 minutes and went by in a flash. The horses, originally trained for polo, were very well-behaved, and even small children seemed to be having a great time riding them. I can guarantee it will be a fun experience.

妻に誘われて申し込みました．最初は，ハワイで乗馬？と思っていましたが，起伏に富んだコースを馬に乗ってめぐるのは予想外の楽しい体験でした．40-50分？あっという間でした．もともとがポロ競技の馬とのことで，とてもよくしつけられており，小さいお子さんんも楽しそうに乗っていました．楽しい経験になること請け合いです．

After eating lunch at the Onizuka Visitor Center, we put on our warm clothing and were about to head to the summit when the road to the summit was closed due to snow and icy conditions. I understand that this is nature, and it can't be helped, but I have questions about the subsequent handling of the situation.

We were left at Onizuka for over 30 minutes without any explanation, then we were taken back to the car and descended. Just when I thought, "Are we going home like this?" we returned to the parking lot at 2000 meters, received a refund of $15 per person, and were left waiting again...? When I checked with the guide, I was told, "We descended because you can't see the sunset from Onizuka."

Of course, due to the thick clouds, we couldn't see the sunset, and after being taken back to the car, I was wondering, "What will happen next?" We returned to the dark Onizuka, and when we arrived, the driver and guide left us in the car and went outside. We were left in the cramped car for about 30 minutes, still in our warm clothing, without any explanation. Everyone started expressing their dissatisfaction, saying things like "It's hot," "What will happen next?" and "I want to get out of the car." Finally, the guide returned and let us out.

There seemed to be about 25 of us on the tour with two cars. During that time, I was quite irritated by the sound of the guides laughing outside.

After that, they used a laser pointer to explain the constellations against a sky where only three stars were visible due to the thick clouds, but at that point, I just wanted to go back to the hotel. Since our time on the Big Island is limited, I think it would be better to have the option to descend instead of forcing a tour that can't do anything.

Our guide had the stance of "Please ask anything if you have questions," so perhaps I should have asked more questions, but since it was a change in the tour itinerary, I would have appreciated explanations each time. More than being unable to go to the summit due to the weather, I was most disappointed with the guide's handling of the situation.

I heard that on 90% of the days, you can reach the summit, but on 10% of the days, you cannot. I was told that in January of this year, there were more than ten consecutive days when the summit was inaccessible. I think it's better for those who are looking forward to it to understand in advance that there may be disappointing outcomes.

オニズカビジターセンターでお弁当を食べた後、
防寒着を着込み、これから山頂へ・・・というところで、
雪と路面凍結の為に、山頂への道がクローズされました。
自然のことなので仕方がないのは理解できますが、
その後の対応に疑問が残ります。

何の説明もないまま３０分以上オニズカで放置状態、
その後車に戻されて下山「このまま帰るの？」と思ったら、
２０００Ｍのパーキングまで戻り、１人－１５ドルの返金を受け、また放置状態・・・？
ガイドに確認すると「オニズカでは日の入りが見れないから下山した」とのこと。

もちろん雲が厚く日の入りを見ることはできず、また車に戻されて、
「これからどうなるの？」って思っていたら、また真っ暗なオニズカに戻り、
着いたらドライバー兼ガイドは私たちを残したまま車外に出てしまい、
３０分くらい狭い車の中で、防寒着を着たまま何の説明もなく放置され、
みんなが「暑い」「これからどうなるの？」「車から出たい」など、
それぞれが不満を口にするようになったところで、
やっとガイドが帰ってきて車外へ出してくれました。
私たちのツアーは車２台で２５名前後いたように思います。
その間、車外から聞こえるガイド同士の笑い声にかなりイラっとしました。

その後、厚い雲で３個しか星が見えない空に向かって、レーザーポインターを使って
星座の説明をして下さいましたが、こんなことならさっさとホテルに帰りたかったです。
ハワイ島の滞在時間はわずかなので、何にもできないツアーを無理に継続するのではなく、
ツアー客の多数決を取るなりして、下山するという選択肢もあっていいと思います。

私たちのガイドは「質問があったら何でも聞いて下さい」というスタンスだったので、
こちらが何度も質問すればよかったのかも知れませんが、
ツアー自体の行程変更なので、その都度説明をしていただきたかったです。
天候で山頂に行けなかったことより、御社のガイドの対応が一番残念でした。

９割の日は山頂まで行けるけど、１割の日は行けないことがあるそうです。
今年の１月は１０日以上山頂に行けない日が続いたそうです。
楽しみにしていても残念な結果になることがあることを、
事前に納得して参加された方がいいと思います。

Fortunately, the weather was good, and the sunrise from the summit of Haleakalā was wonderful. The breathtaking view of the sky from an elevation of 3,000 meters after the sun had fully risen was grand and mystical.

However, there were some disappointing aspects of the tour. 1) The pickup at the hotel (Westin Resort) was scheduled for 2:45 AM, but the bus arrived close to 3:30 AM. I called the emergency contact, but no one answered, and I was left waiting with another American couple. After the bus arrived, the driver and guide did not offer any apology, which I found frustrating. 2) When we finally boarded the late bus, it was almost over capacity. My wife and I were seated separately, and I was next to a 3L-sized American, making the interior extremely cramped. I sincerely hope for improvements for those who participate in this tour in the future.

幸い天候も良く、ハレアカラ山頂からのサンライズは素晴らしかったです。太陽が完全に昇りきった後の天空を標高3000mから眺める絶景は壮大で神秘的でした。
ツアー全体として残念だった事はあります。①午前2:45にホテル(Westin Resort)へピックアップでしたが、バス到着は午前3:30近く。緊急連絡先に電話するも誰も出ず、別のアメリカ人カップルと待ちぼうけ。バス到着後、運転手兼ガイドから詫びの一言もなく、コンプレインした次第。②ようやく遅れて来たバスに乗り込むと、ほぼ定員オーバー状態。妻と二人でしたが、席はバラバラとなり、横には3Lサイズのアメリカ人が座っていた為、車内は大変窮屈極まりなかったです。今後本ツアーへ参加される方々の為に、改善を切に要望します。

The half-day tour of Oahu included visits to Kailua, the North Shore, the Moanalua Gardens (the tree of life), and the Dole Plantation, which felt repetitive and led to a poor choice. The Polynesian Cultural Center was great as it offered an efficient tour led by Japanese students. The night show was impressive, especially the final fire dance, but the guide repeatedly emphasized the return bus time, causing several people to leave for the restroom before it ended. Since the departure wouldn't happen until everyone was present, I wished they had explained that we could enjoy the show without worrying about the restroom. Additionally, I had booked a deluxe seat in the front, but for some reason, I ended up in a seat at the back, so I rated my experience as unsatisfactory.

オアフ島の半日観光はカイルア、ノースショア観光とモアルナガーデン（この木なんの木）、ドールプランテーションの見学がダブってしまい選択ミスをしてしまいました。
ポリネシア文化センターは日本人学生によるセンター内の見学ツアーで効率的にまわれてよかったです。ナイトショーは最後のファイアーダンスは迫力があり良かったのですが、ガイドさんが帰りのバスの時間を何度も念を押すので、最後まで見ないでトイレに行く人が何人もいました。
全員揃うまで出発はしないのだから、トイレを気にすることなく最後まで見るよう説明して欲しかったです。
また、自分が申し込んだ席は前方のデラックスのはずでしたが、なぜか後方の席でしたので評価は不満としました。

We had to U-turn few mins late since GPS couldn’t find the Wailua Marina location - Waze app had “Wailua River State Park” but it took us down a tiny steep road... luckily we arrived on time for the 11am tour. Had great photos along the way! Enjoyed the boat ride; aside from the humidity and brown muddy water due to the rain night before...bring a fan or baby wipes. We saw 2 kayakers and 2 paddle boarders. Nice boat attendees and Hawaiian musicians. A lovely, less than 2 hr tour with lots of time to explore rest of the island! Mahalo!

What a wonderful evening. The cruise was great. The crew was extremely attentive and helpful. The live music was excellent. And I enjoyed seeing the sites. I would definitely take this cruise again.

This tour is very informative. You get to see black sand, volcanoes, waterfalls, and more. Our driver/guide was excellent.
There was more walking than indicated on the website, including climbing lots of stairs. Therefore I was not able to see some of the sites. But if you don't have any mobility issues, I recommend this tour.

It was raining but with Ernell that day was a wonderfull day.

It was truly a wonderful starry sky. I thought it would be cloudy on the day I participated, but above the clouds, it was clear, and I could see the Milky Way and shooting stars clearly. The Earth shadow appeared after sunset, and seeing the shadow of the Earth felt like a cleansing experience for my heart. While watching the stars and listening to the guide's stories, I was moved to tears. I heard it would be cold, so I layered up with sweatshirts and down jackets, which kept me warm enough to enjoy the night sky. Before heading to the mountains, we stopped by a supermarket and a souvenir shop, and the supermarket had good prices!

本当に本当に素敵な星空でした。参加した日はあいにくの曇りと思っていましたが、雲の上は晴れていて天の川も流れ星もくっきり見えました。
日が沈んだ後に現れるアースシャードー、地球の影も見え心が洗わられるような気持ちでした。ガイドの方のお話を聞きながら星を見ていると、涙が出ました。寒いと聞き、スエットやダウンを重ね着したので寒さも感じず、夜空を楽しむことが出来ました。山に行く前にはスーパーやお土産屋さんにもよるので、スーパーは値段も安くて良かったです！

My two teenage girls and myself , a 53 year old woman did this excursion. It was a great day. The tour company was very informative. I would advise to do the morning trip to diamond head that we did. Pick up was 6:15am. Diamond in the morning was perfect. If we had done in the afternoon would have been really hot. We we arrived at manoa falls the company gave us walking sticks and bug spray to apply. It was really needed. I'm sure we would have had a lot of bug bites. The falls were beautiful. The rain forest was amazing

Fabulous guides- great vehicles- brought a large group and couldn’t have had more fun!! The views and the knowledgeable guides made this trip super fun!