Maui Gold Pineapple Plantation Farm Tour & Tasting with FREE Pineapple Gift Box

Outstanding tour!!

Reviewed by: Matt

Went on the tour with my wife. I didn’t know a pineapple tour could be so much fun! Our tour guide, Tim, made the trip fun such a good time. After touring and eating all the pineapple we could handle he even gave us a special performance on the ukulele, “Pineapple Princess”. 10/10 tour 10/10 performance!!

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

It was fun. 楽しかったです。

Reviewed by: うにこ。

I'm glad I was able to get various local information. Thank you very much. I went to Giovanni for the garlic shrimp, and it was delicious.

いろんな現地情報も含めておしえてもらって良かったです。
ありがとうございました。
ガーリックシュリンプはジョバンニにいきましたがおいしかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hotel → Airport ホテル→空港

Reviewed by: Pumehana

I found the service to be very courteous, and although it is a shared shuttle, I think it is much more economical compared to a flat-rate taxi. It is chosen not only by Japanese people but also by foreigners, so I felt comfortable requesting it.

とても丁寧で、乗合シャトルにはなりますが定額タクシーと比べてとてもお得だと思います。
日本人だけでなく、外国の方からも選ばれる送迎なので安心してお願いできました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

You came back again! また戻ってきてくれた！

Reviewed by: はら。

The hotel elevator was extremely crowded, and I arrived just in time for the meeting. The hotel parking space was also full. Even though I knew the Roberts van was there, I thought it would move further in, so I waited, but it seemed to have gone to the next pickup location. Fortunately, the hotel bellboy called out to me and even made a phone call, and somehow they came back, allowing me to board safely. I really appreciated the bellboy's help, and I'm also grateful to the driver who came without a frown.

ホテルのエレベーターが激混みで集合時間ギリギリに到着…ホテルの駐車スペースも満員…Robertsワゴン車来てること知りつつももっと中に入ってくれるだろうと待ってると次のピックアップ場所へ行ってしまったようで、ホテルのボーイさんが声をかけてくれ、電話もしてくれて、なんとかきてくれて無事乗ることができました
ホテルのボーイさん様々でしたが、嫌な顔せずきてくれた運転手さんにも感謝です♪

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ハワイ島　セグウェイで巡るカイルア・コナ名所散策ツアー！サンセットプランあり＜英語ガイド＞

It was fun! 楽しかったです！

Reviewed by: chama

Since it was my second time on a Segway, I was able to relax and enjoy the experience. The view of the ocean was beautiful, and we timed it perfectly for sunset. The guides were kind and took plenty of photos for us.

セグウェイが二度目だった為、リラックスして体験できました。海の景色もきれいでサンセットの時間にもちょうど良く間に合いました。写真も沢山撮影してくれ、親切なガイドさん達でした。

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

The guide was great. ガイドさんが良いです。

Reviewed by: koike

In addition to regular sightseeing, I was able to enjoy not only delicious restaurant menus but also learn about places that weren't so good (laughs) and many little tips that I wouldn't have gotten from guidebooks or on my own, allowing me to have a wonderful time. The weather was nice, and although the moon was bright, I wasn't able to see as many stars as I had hoped, but the sky was still beautifully clear. It was evident that our guide, Mr. Yamauchi, was passionately dedicated to the tour, and I had a very enjoyable time. I also took many great photos. The sushi I bought at the supermarket was delicious as well. I would like to come back during the new moon next time.

普通の観光以外に美味しいお店のメニューだけでなく、美味しくないお店や(笑)、プチ情報もたくさん教えて頂けて、ガイドブックや自分たちだけでは得られない楽しい時間を過す事ができました。
お天気も良く、月が明るかったので星は思っていたよりは見られませんでしたが十分に綺麗な空でした。
ガイドの山内さんが熱い思いでやられているツアーなのが伝わってきて
とても良い時間を過ごせました。いい写真もたくさん撮って頂きました。
スーパーで買ったお寿司も美味しかったです。次は新月の時に来てみたいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smooth transportation service. スムーズな送迎

Reviewed by: sada0

This time, the transfer from Domestic was smooth and I was taken to the hotel quickly, which was great. I would like to use it again next time.

今回はドメスティクからの送迎でしたが、スムーズに時間も早くホテルまで送っていただき良かったです。次回も利用したいと思います。

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【2025年7月4日独立記念日限定！】ディナークルーズ　スターオブホノルル号　船上から眺める花火とワイキキの夜景！ディナーはビュッフェやコース料理から選べる

The best night cruise. 最高のナイトクルーズ

Reviewed by: sada0

I participated in a 5-star cruise for the first time in 20 years. This time, it coincided with Independence Day, and we were able to enjoy a beautiful sunset and fireworks, and the food was delicious. However, there was one concern: when everyone, several hundred people, rushed to the right side of the deck to watch the fireworks, the ship tilted a bit, which made it a little scary while I was filming. I would love to participate again if I have the opportunity.

20年ぶりに5スターでのクルーズに参加しました。今回は、たまたま独立記念日の日と重なり夕日・花火も綺麗に見えて食事もおいしかったです。しかし一つだけ花火を見る時に皆さん数百人の方が一斉に右側の甲板に出るので船が少し傾いてビデオを撮っているのが少し怖かったです。又この様な機会があれば参加したいと思います。

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ハレアカラ山頂 夕日鑑賞ツアー＜午後／英語ガイド＞

The sunset viewed from Haleakalā was exceptional, but... ハレアカラから見るサンセットは格別だったけど…

Reviewed by: たかこ

Since it was an English tour, there were only three of us Japanese participants. We were packed into a small bus to full capacity and set off. The male guide was friendly, taking pictures for us at the rest stop, but the shopping planned at Clar Lodge was canceled without any explanation. After watching the sunset from the summit, we were all dropped off at the dining location without any follow-up. We were just ushered into the restaurant, where our seats were taken by other tour participants, leaving us feeling excluded.

I joined the English tour knowing what to expect, and I didn't anticipate the detailed support typical of Japanese tours, but it didn't turn out to be a very good experience, which is disappointing.

英語のツアーということで、日本人参加者は私たち3人のみ。
小型のバスに満員状態で詰め込まれ出発。
ガイドの男性は休憩場所で写真撮ってくれたりとフレンドリーでしたが、工程に入っていたクラロッジでのショッピングもなんの説明もないまま無しになり山頂で夕日をみたあと、食事の場所で全員バスを下ろされ、何もフォローないまま、レストランに入れられ、座席も他のツアー参加者に占領され、爪弾き状態に…
英語ツアーとわかって参加し、日本ツアーの細やかなフォローを期待して行ったわけではないですが、あまりいい思い出にならず、残念でした

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I will not use it anymore. もう使いません

Reviewed by: アロハ

When I exited the group area and went to the counter, there was no staff present. When someone finally arrived, they directed me to the individual exit because the bus was delayed. I was made to go to the individual exit while holding my suitcase and carrying my child, but we had to wait a long time before we could board. After waiting for an hour, we finally got on. If I had to wait this long in the heat, I would have preferred not to use this service from the start. I should have taken a taxi instead. I will never use this service again.

団体出口に出て、カウンターへ行くと誰もスタッフがいない。
やっと来たら、ここはバスが遅いから個人出口へと。
スーツケース片手に子供を抱え個人出口へ行かされたのに、待ってても中々乗せてもらえない。1時待ってようやく乗れた。暑い中こんなに待つなら最初から利用しなかった。
あまりに待たされたのでタクシーにすれば良かった。
二度と使わない。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hotel to Airport ホテル➡空港

Reviewed by: ピカチュウ

They arrived on time in front of the hotel and stopped by other hotels as well, which was very convenient. I would like to use it again.

時間通りにホテルの前まできてもらい　他のホテルにも寄りながら
でしたがとても便利でした。
また利用したいです。

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Haleakala National Park Sunset Tour with Dinner - Polynesian Adventure

Very knowledgeable funny and friendly bus is extremely comfortable,

Reviewed by: Nancy

Tour guide was Very knowledgeable and friendly , bus is extremely comfortable, dinner was delicious

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Co-Spa コ・ス・パ

Reviewed by: tocchi

This was my third trip to Hawaii, including my honeymoon, and this year I used Roberts for the first time after using a major travel agency's shuttle bus for the previous two trips. It was great to be able to communicate with other travelers, including foreigners! The travel agency's shuttle only had Japanese passengers, so the vibe of international travel was a bit lacking...↓↓

We were about 10 minutes late on the way back, but that's just Hawaii time; it’s not a big deal! Overall, it’s affordable and a friend to the common traveler, so I’ll definitely use Roberts again next year!

新婚旅行から合わせて渡ハ3回目、2回は大手旅行会社のシャトルバスを利用させてもらい今年初めてロバーツを利用しました。
外人さんも乗り合わせてコミュニケーションとれたりして良かったですよ!
旅行会社さんのシャトルは日本人だけしか乗り合わせないので海外旅行のバイブスがちょっと…↓↓
帰りに10分ほど遅れましたが、そこはハワイタイム来ないという事はありませんっ♪
とにかく安いし庶民の味方、来年もロバーツで使います！

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

I'm really glad I chose the Maasai Nature School. マサイネイチャースクールにして本当によかったです。

Reviewed by: ちーやん

Four years ago, I participated in the same course tour with another company, and this was my second Mauna Kea tour. The tour guide's explanations were very interesting and informative. During lunch, there was a service of warm miso soup and hot drinks. At the summit of Mauna Kea, they took many photos of each group during the stargazing session. Moreover, they upload those photos to their website, so you can download them later. I think this is especially a nice service for solo travelers who can't take their own pictures. I used to think there wasn't much difference between companies, but I realized this time that there is a significant difference. If I have the chance next time, I would definitely like to request this tour again.

４年前に別の会社で同じコースのツアーに参加して、今回が２回目のマウナケアツアーでした。
ツアーガイドの方の説明がとても面白くて、しかもためになりました。
お弁当の時には温かい味噌汁と温かいドリンクのサービスがありました。
マウナケア山頂でも星空観測の時にもグループごとに何枚も写真を撮ってくださいました。しかもその写真をホームページにアップしてくれるので、あとからダウンロードできます。一人旅の時には自分の写真が取れないので特にうれしいサービスだと思います。
どこの会社で行っても、大差はないと思っていましたが、大きく違うことに今回気が付きました。
次回、チャンスがあれば、また是非お願いしたいと思います。

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Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Fantastic experience

Reviewed by: P & K Taylor

Staff were very welcoming from the very start of the cruise and the night just got better. Great food and fantastic entertainment. The staff couldn’t do enough for you. Would totally recommend to everyone. Wonderful way to celebrate my birthday.

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

I had a great time. 楽しめました。

Reviewed by: リーリン

We participated as a family of five. It was our first time horseback riding, but we enjoyed a slow walk along the coast on horseback and even spotted some sea turtles swimming occasionally. The horses were very gentle and cute, and everyone became a fan of horses. Although we had limited time, we were able to stop by places like Dole Plantation and Haleiwa, making for a very fulfilling day. Our guide, Kaz, was easy to understand. Thank you very much.

家族５人で参加しました。乗馬は初めてでしたが馬に乗って海岸沿いをゆっくり歩き時々海ガメが泳いでいるのも見られました。馬達もとてもおとなしく可愛くて全員馬ファンになりました。ドールプランテーションやハレイワなど時間は少しでしたが立ち寄る事ができとても充実した1日を過ごせました。
ガイドのカズさんの話もわかりやすかったです。ありがとうございました。

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ハレアカラ山頂 日の出鑑賞ツアー　マウイ島最高峰の山頂で自然の偉大さを感じる ＜午前／朝食付き／英語ガイド＞

It was a wonderful sunrise. 素晴らしい日の出でした

Reviewed by: maki

The Sunrise Tour was my first experience. Most of the participants were foreigners. I took motion sickness medication before joining. At the summit, I was able to see the sunrise while listening to chants, which was a wonderful experience.

サンライズツアーは初めてでした。
殆どの参加者は外国の方でした。
車酔いの薬を飲み参加しました。
頂上ではチャントを聴きながらサンライズを見ることが出来て素晴らしい経験でした。

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【2025年7月4日独立記念日限定！】ディナークルーズ　スターオブホノルル号　船上から眺める花火とワイキキの夜景！ディナーはビュッフェやコース料理から選べる

It was good. よかったです。

Reviewed by: ＴＡＫＥ

The food was okay. The performance and fireworks were fun. I felt very full!!

料理はまあまあでした
パフォーマンンスと花火は楽しかったです。
おなかいっぱいの感じでしたね！！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The meeting place is easy to find. 待ち合わせ場所分かりやすい。

Reviewed by: SYOMA

Since it was my first time using an international flight, I was anxious, but there was a counter at the baggage claim area, which made it easy to find and reassuring.

国際線は初めての利用だったので不安でしたが、荷物受け取り場所にカウンターがあるので分かりやすく安心でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was disappointed even on the way back! 帰りまでもがっかりでした！

Reviewed by: サーフ

I arrived at the meeting place 10 minutes early, but the bus didn't arrive even 10 minutes after the scheduled time. I became worried and called the number on the voucher to confirm the situation, and that’s when the bus finally arrived. Both the outbound and return trips left a very bad impression.

集合場所に10分前には着いていたのですが、集合時間から10分過ぎてもバスが来なかったため、心配になりバウチャーにある通り電話をかけて確認をしていたところにバスが到着しました、行きといい帰りといい、とても印象が悪かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's been a while since I've been to Honolulu! 久しぶりのホノルル！

Reviewed by: サーフ

This was my first time using this shuttle service, and it seemed like they were deciding the order of pickups among several groups that got off the same flight. When we told them the name of our hotel, they asked us to wait for the next bus, which took about 30 minutes. When the next bus arrived, we were made to wait again until it was full. It seemed like they were determining the order of pickups, but our hotel was last. It took too long, and I was disappointed. I don't want to use this service again.

今回初めてこちらの送迎を利用しましたが、同じ飛行機で何組か降りた同じ業者を利用する中で、送迎順を決めていたように見えましたが、我々がホテル名を告げると、次のバスまで待って、ということで30分くらい待ちました、次のバスが到着すると、さらに満席になるまで待たされ、送迎順を決めているようでしたが、我々のホテルは最後でした、時間がかかりすぎてがっかりです、もうこの業者は利用したくありません。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The price includes a tip, but you can't receive the tip on the spot, so is the service bad? チップ込料金はその場でチップがもらえないのでサービス悪し？

Reviewed by: とものすけ

At the domestic terminal of the airport, there were no other people besides us who got off. At that time, they were unloading luggage from the bus, but when it was our turn, there was no sign that they would help with our luggage, so we unloaded our own trunks. Since the fare included a tip and no additional tip could be given, I wonder if that’s why they didn’t help with the luggage? The driver we had on the way there quickly unloaded our bags at the hotel and returned to the car with a smile, so it might depend on the driver.

空港の国内線乗り場で私達以外の人は降りました。
その時は、バスから荷物を降ろしてあげていましたが、私達の時は荷物を降ろしてくれる気配がなく、自分でトランクを降ろしました。
チップ込料金で、もうチップはもらえないので、荷物も降ろしてくれなかったのかな？
行きに乗った時の運転手さんは、ホテルで荷物をテキパキ降ろし、ニコニコしながら素早く車に戻って行きましたので、ドライバーによるのかもしれません。

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

Haleakalā Summit ハレアカラ山頂

Reviewed by: アキコ

The tour was amazing, allowing us to experience the sunset from the summit, along with the moon, Mickey Mouse, Jupiter, Saturn, and many stars in the night sky. I think it's a must-do tour when you visit Maui.

山頂からのサンセットから月面のミッキーマウスや木星、土星など沢山の星空を経験出来るツアーで最高でした。マウイ島に来たら、是非行くべきツアーだと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I have used it many times. 何度も利用しています

Reviewed by: ワワコ

I have been using this service for round trips. They arrive on time, which gives me a lot of peace of mind.

I plan to request it again next year.

　往復こちらを利用させてもらっています
時間通りに来てもらえるので、とても安心です

来年もお願いしようと思っています

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Not found. 見つからない

Reviewed by: ワワコ

I used your service last time as well. I was glad that I was found quickly and smoothly guided to the car.

This time, even though I was wandering around with the voucher, I couldn't be found, and it made me sad.

I felt that it was different from Japan.

　前回も利用させていただきました
すぐに見つけて頂き、スムーズに車まで案内されてよかったです

今回は、バウチャーを持ってウロウロしていたのに見つけてもらえず
悲しかったです

日本とは違うって思いました

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Private Hawaii Volcanoes National Park Tour from Hilo

The Big Island Hawaii

Reviewed by: T. Kenny

What a GREAT day!! 14 passenger van was very clean and our driver was very knowledgeable and professional. We had teenagers with us who stayed totally engaged. We enjoyed lunch at a wonderful little mom and pop restaurant along the way - Sharky’s. Our private party of 8 visited waterfalls, overlooks, a black beach, learned history of the island and spent time at Volcano National Park. Thank you for a wonderful day!!!

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Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Worth it !!

Reviewed by: Smita

If you dont get the parking pass it’s worth to book the tour.
The guide was amazing and knowledgeable.
He shared many deep facts about the place, showed us variety of flowers and plants and shared interesting facts about them.
He stopped at other view points on the way while coming back.
The breakfast place they stopped was level up and the breakfast was very good.
I surely recommend to book the tour.
Thank you for we got an opportunity to view this mesmerizing view by booking last minute.

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

I enjoyed horseback riding, but... 乗馬は楽しめましたが・・・

Reviewed by: もなむ

My mother and I signed up for a seaside horseback riding course. It was our first horseback riding experience, but the local staff kindly helped us with how to ride and stop. Riding while looking at the sea was truly a wonderful feeling.

Unfortunately, after arriving at the Dole Plantation, which was supposed to be just a quick stop, we were told by the tour guide that there was a mistake and they had forgotten to bring their license, which would take time to retrieve from the office. As a result, our stay was extended by over an hour. Since this is a common spot for other tours, I had been there before and ended up with nothing to do, feeling quite bored. Additionally, the tour guide's attitude was lacking sincerity, saying things like, "This is quite rare, you know," which honestly made me feel anxious about whether it was safe to follow this person.

The horseback riding itself was a lovely experience, so next time I participate, I would prefer to join a different tour company if there is an option.

母と娘の親子二名で海辺乗馬コースを申し込みました。初めての乗馬体験でしたが乗り方、止まり方等現地のスタッフが親切に対応して下さり、何といっても海を見ながらの乗馬はとても気持ちの良いものでした。
残念だったのは、立ち寄り程度だった筈のドールプランテーションに到着した後、ツアーガイドのミスでライセンスを携帯し忘れたとのことで事務所へ取りに戻るのに時間がかかると言われ、結果滞在時間が１時間以上延びた事です。他のツアーでも定番のスポットなので以前も立ち寄ったことがあり、やることが無く時間を持て余しました。また、それに対するツアーガイドの態度も「こんな事稀なんですけどね～」といった誠意に欠けるもので正直「この人について行って大丈夫なのか？」と不安に感じました。
乗馬自体はとても素敵な経験となりましたので、次回参加する時は別の催行会社での企画があればそちらに参加したいと思います。

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Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Great entertainment, informative guide very fun!!!

Reviewed by: Laura Ryman

This was a great trip. Informative Guide, beautiful walk up to the fern canyon. Great entertainment all around fun. The hula lesson was fun too!!!

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Chief's Luau - Polynesian Show & Dinner Buffet with Authentic Award-Winning Fire Knife Dancing

What a Luau!

Reviewed by: JFM

I took my daughter and her family to this Luau and I am so glad we bought the Royal package. It was great. We were right in front and the dancing was great and the Fire dancing was fantastic. I also liked the fact the they involved you in different activities. Food was great also. I liked the fact they will stay and take pictures with you at the end with your own camera. Overall I would definitely recommend this Luau to everyone.

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