All Reviews for Sightseeing / Guided Tours

We participated as a family of five. Our youngest was just two months shy of turning 10, but the VELTRA staff quickly coordinated with the local team, allowing all of us to join without any issues. (It seems age and height are important.)

They also provide thorough preparation and practice before the tour, so I think families with children need not worry. (My middle and high school kids pick things up faster than I do!)

This was my fifth time on the Big Island, but the explanation of Kona's history, which I found lacking in travel guides, really left a strong impression on me.

The passionate guidance from the president and the kind support from our guide, Masako, were outstanding! I will participate in the 120-minute tour next time.

家族5人で参加しました。末っ子が10歳まで2ヶ月足りませんでしたが、VELTRAスタッフの方が現地スタッフへ素早い対応をしていただき、無事に全員で乗ることが出来ました。（年齢+身長が重要みたいです）
ツア－前の準備練習もしっかり行って頂けるので、お子様連れの方も心配ないと思います。（私より、中・高校生の子供の方が飲み込み早い！）
私はハワイ島は5回目でしたが、旅行ガイドだけでは印象の薄かったコナの歴史を解説頂き、非常に心に残りました。
社長の熱血指導、ガイドのマサコさんのやさしい対応！最高でした！！
次回は120分ツア－に参加します。

I chose this season to go on a boat to see whales, but unfortunately, I didn't spot any this time. However, I think it's great that I can try again with my boarding pass during my stay!

クジラを見たいがために、この季節を選び船に乗りましたが、残念ながら今回クジラの姿は見れませんでした。でも、滞在中乗船券でしたら再度挑戦できるので良いと思いました！！

Probably the most beautiful Milky Way in the Northern Hemisphere! The density is incredibly rich and beautiful. Satellites and shooting stars look really big. The borrowed winter clothing is warm enough and comfortable. Since restaurants close after 10 PM on the way back, let's prepare some late-night snacks at the hotel.

おそらく北半球で最も美しい天の川！濃度が実に濃く美しい。衛星や流れ星もすごく大きく見えます。貸してもらえる防寒着で十分暖かく快適です。帰りが10時過ぎて食事の店はしまってしまうのでホテルに夜食を準備しておきましょう

It was my second time participating after four years, and this time I was able to see shooting stars multiple times. It was still the best tour! Yamapi, I'll come to see you again, so please take care of yourself and keep doing your best!

４年ぶり２度目の参加でしたが、今回は流れ星も何度も見れて、変わらず最高のツアーでした！
山ピー、また会いに行くのでお身体を大切に、元気にがんばってくださいね。

Following my Sunrise Tour five years ago, I participated in the Sunset Tour for the second time. The weather was great, making it a perfect day for viewing. I was constantly impressed by the lively talk and knowledge of our guide, Mr. Yamap. Since I don't usually live in an environment where I can stargaze, I had a wonderfully luxurious time. If I have the opportunity, I would like to participate again. Thank you very much.

5年前のサンライズツアーに続き、2回目はサンセットツアーに参加してみました。
天候も良く、観賞にはうってつけの日でした。
解説の山pさんの軽快なトークと知識に終始感心していました。
普段、星を眺める環境で暮らしていないので、とても贅沢な時間を過ごさせていただきました。機会があれば、改めて参加してみたいと思います。
ありがとうございました。

I chose this tour because it focuses on stargazing and photography at a relatively high altitude (I actually had discount coupons for other tours and was quite torn about my choice). In the end, it was extremely good! My family participated, and we were able to capture my son's best shots as well as some great photos of the volcano, which left us all thrilled.

While the weather is a matter of luck, I could feel the professionalism and teamwork of the company. Next time, I would like to use this service for a sunrise tour. Thank you very much!

類似のツアーのうち、比較的高い高度での星空観察や写真撮影のことがポイントでこちらを選びました(実は他のツアーの割り引き券もあり、かなり迷ったのですが・・)。結果、非常に良かったです！家族で参加させていただきましたが、息子のベストショット撮影やちょうど火山の様子もわかる写真も手元に残り、皆で感激しました。
天候に恵まれたことは運任せになりますが、会社としての連携プレーなどプロの仕事ぶりを感じることができました。
今度はサンライズで利用させていただきたいと思います。ありがとうございました！

It was our last day in Hawai’i. This hike was the best way to end our 7 day vacation! It was a great bonding time for me and my son! I have a chronic illness so for us to do this hike together is something that we will cherish forever. Walking, talking, and exploring this rainforest was a big hit. Thank you for offering this. Our young man that picked us up was great and helpful!

A wonderful way to experience the diversity of the island. There were frequent stops with ample time to enjoy the site and/or walk the trails. Many foods to sample along the way and delicious lunch! Awana was an informed and entertaining guide who was flexible throughout the day to make sure we could get the best experience.

After departing from the port, we spent quite a while on the boat. It was a long ride, and the sea wasn't particularly rough, but including the kids, our family was hit hard by seasickness. So, we couldn't enjoy breakfast...

However, once we arrived at the snorkeling spot and got into the water, the seasickness improved, and everyone was thrilled to be in the deep, clear sea.

On the way back, we encountered dolphins, which was super exciting. But then, shortly after that, I felt nauseous again and ended up resting while returning.

The captain was cheerful and lively, making it a lot of fun. I think the hamburgers for lunch would have been really delicious if we hadn't been seasick!

港を出発して結構な時間、船に乗ります。これがなかなか長く、大して海も荒れているわけでもありませんが、子どもたち含め、我が家は船酔いでダウンしました。ですので、朝ごはんは楽しめず。。。
しかし、シュノーケル場所に到着して、海に入ってしまえば、船酔いもよくなり、深いのに透明な海でみんな大喜びしていました。
帰りの船でイルカに遭遇し、大興奮しました。が、またそのあとげろげろになり、寝ながら戻ったという感じです。
船長も陽気、ノリノリでとても楽しく、お昼のハンバーガーも船酔いしていなかったらとてもおいしかったと思います！

The weather was very nice, and I was able to see the sunset, the Milky Way, the moon, and almost everything across the entire Big Island! I really appreciated the guide's explanations and support for taking photos. Next time I go to the Big Island, I want to see the sunrise with this tour company. Thank you!

天気がとてもよく、ハワイ島全域、日の入り、天の川、月と、ほぼすべて見ることができました！
またガイドさんによる説明や写真撮影サポート、大変ありがたかったです。
今度ハワイ島に行くときはこのツアー会社での日の出を見に行きたいです。
ありがとうございました！

You can choose the tour, but you can't choose the weather. It was a windy day, so the boat was really rocking. Some people were holding their heads and feeling sick (including my son).

According to reviews, it didn't seem like there would be many participants, but on the day we went, I think there were over 50 people on board. The second floor was almost full.

We saw dolphins right after we set off. There were several of them, which was a great start.

It takes about 40-50 minutes to reach the snorkeling point. Once we arrived, we received a safety briefing before heading out to snorkel. The water was clear, and we could see fish and sea urchins. My 4-year-old daughter also put on the fins and goggles we borrowed and swam. The waves were high, so just swimming was quite challenging.

After snorkeling, we enjoyed a waterslide from the boat. It was thrilling but fun.

We had breakfast and lunch on the boat, and the lunch burgers were delicious.

Seeing my son suffering from seasickness and a headache, an American lady said, "Drinking ginger ale will help." However, I'm not sure if that's true.

Anyway, it was tough with the high waves, but it was a very good experience!

ツアーは選べても、天気は選べません。強風の日だったので、ボートがスゴく揺れました。何人かの人が頭を抱え、寝込んでいました。(我が息子もですが。)

口コミでは、そんなに参加者も多くなさそうでしだか、私らが参加した日は、50人以上は乗船していたと思います。二階席もほぼ満席でした。

出発してすぐにイルカは見れました。何頭もいて、幸先良いスタートでした。

シュノーケルポイントまでは、40-50分？乗ります。着いたら安全に関するレクチャーを受けてから、いざシュノーケルに出陣。水は澄んで、魚もウニも見えました。４歳の娘も一丁前に借りた足のフィンとゴーグルを着けて、泳ぎました。波が高かったので、ただ泳ぐのも大変でした。

シュノーケルのあとは、ボートからのウォータースライダー。スリリングだけど、楽しかったです。

朝食もランチもボートで食べましたが、ランチのバーガーは美味しかったです。

船酔いで頭が痛くて仕方なかった息子を見かねて、アメリカンのオバチャマが、"ジンジャエールを飲むと、マシになるよ。"と言っていたものの、定かではありません。

とにかく、波が高くて大変でしたが、とても良い経験が出来ました！

The course in the mountains after the rain was a bit muddy, which made me a little anxious, but the horse walked very well. There were times when I slipped, but the horse maintained its balance, so it wasn't a problem. I think the course on a sunny day would also be nice, but the course after the rain was thrilling and fun. The boss doesn't speak Japanese, but the guide provides a thorough explanation before riding, and there are illustrated signs, so there's no need to worry.

雨が降った後の山のコースだったため、足元がぬかるみ少し不安でしたが、馬が上手に歩いてくれました。時々滑りましたが、馬が上手にバランスをとってくれるので問題ありませんでした。晴天のときのコースも良いと思いますが、雨が降った後のコースもスリリングで楽しかったです。ボスは日本語を話しませんが、乗馬前にガイドさんが丁寧に説明してくれるし、イラストで説明された説明版があるので心配いりません。

Amazing experience!! The food, service, setting and ambiance is outstanding. Highly recommend and do the 7 course meal, so worth it!!

I participated in a tour to observe the starry sky at Mauna Kea, hoping for a sky full of stars during the new moon. The weather was clear at the summit of Mauna Kea, and I was excited for what promised to be a wonderful night of stargazing. However, around sunset, clouds suddenly spread across the sky, and the sunset only peeked through the gaps in the clouds. Despite this, I was very lucky to see the rare phenomenon of sun pillars. After that, it started to rain, and the stars seemed to vanish. The guides, Shin and Big Jin, began searching for a stargazing spot. When we had descended quite a bit, they explained, "Let's wait for another five minutes, and if the clouds don't clear, we'll head back." Just as everyone was starting to give up, the clouds suddenly parted, and although it was brief, we were able to see the Milky Way. We may not be able to conquer the weather, but thanks to the guides' efforts, we were able to enjoy the starry sky. Thank you very much.

マウナケアでの星空観測、新月での満天の星空を期待してツアーに参加しました。マウナケアの頂上までは晴天で、今日はすばらしい星空観測日和と期待にわくわくしました。ところが、日没のころには急に雲が広がってしまい、夕日は雲のすきまからしか顔を見せてくれませんでした。そんな中ですが、太陽柱という珍しい景色を見ることができ、とてもラッキーでした。その後は、雨が降ってきて星空はどこへやら。ガイドのシンさん・ビッグジンさんによる星空観測場所探しが始まりました。かなり標高を下ったところで、「もう5分待って雲が切れなかったら帰りましょう。」と説明があり、みんなが諦めかけていたところに、突然雲が切れ、短時間ではありましたが、天の川まで見ることができました。天候に勝つことはできませんが、ガイドさんの努力により無事に星空を見ることができました。ありがとうございました。

So pleased with the service and experience I had. Our tour guide was on time and shared a lot of interesting facts and information. We got to spend an extra hour at Pearl Harbor because our guide was given our tickets early so he let us take advantage of that which was very nice. The day could not have turned out better than it did, even if we tried.

Since it was my first time on the Big Island, my husband and I decided to participate in the Mauna Kea sunset and stargazing tour! I was worried about altitude sickness since I had never climbed a high mountain before, but it was not a problem at all. The weather was fantastic that day, and both the sunset and stargazing from near the observatory were truly amazing, creating memories for a lifetime. If you're going to the Big Island, I highly recommend this tour.

初めてのハワイ島だったので、ぜひマウナケアのサンセットと星空観測に行きたいと思い夫婦二人で参加しました！
高い山には登ったことがないので、高山病を心配していたのですが、まったく問題ありませんでした。
当日はとても天気が良かったので、天文台付近から見たサンセットも星空観察も本当に素晴らしく、一生の思い出になりました。
ハワイ島に行くなら、このツアーをおすすめします。

My first time at Kualoa.
I had just seen the latest Jurassic World, so I was super excited about this scene and that scene!
The tour guide was friendly and kind.
However, please don't expect much from the lunch buffet. The taste was shocking, and it made my taste buds tremble.
I hardly ate anything.
Still, I'm glad I participated in this tour!

初めてのクアロア。
最新のジェラシックワールドをみたばかりだったので、あの場面やその場面に大興奮！
ツアーの添乗員さんもフレンドリーで、優しい。
ただ、ランチのビッフェだけは、期待しないてください。衝撃の味で、舌が震えてしまいます。
わたしは、ほとんで食べませんでした。
それでも、このツアーに参加してよかった！

Toshi, our driver guide, was a kind and fun person. On the day of the tour, there were a total of 10 people picked up from three different hotels, and we were able to leave each hotel ahead of schedule, which made for a very pleasant start to the tour.

Although the weather was a bit bad, we were able to enjoy horseback riding and had a great day. I felt that the horseback riding was a bit more active and enjoyable than at Kualoa. My husband had his first horseback riding experience, and he seemed to really enjoy it, saying he wanted to ride again after we finished.

We couldn't see the turtles in Haleiwa, as it seems there is a specific season for that, but I recommend checking the timing if you're looking forward to seeing them. (You can gauge the chances of seeing them based on the guide's comments, haha.) For lunch, we thoroughly enjoyed garlic shrimp and huli huli chicken and were very satisfied.

ドライバーガイドのトシさんが親切で楽しい人でした。
当日は、異なるホテル３ヵ所からのピックアップ計10人のツアーでしたが、
何処のホテルも時間より早く出発でき、とても気持ちの良いツアースタートで
した。
少しだけ悪天候気味でしたが、乗馬を充分楽しめて良い一日を過ごせました。
私は、クアロアでの乗馬よりもう少しアクティブで楽しいなぁとと感じました。
主人は乗馬初体験でしたが、終了後また乗馬をしたいと、かなり気に入っていたようです。

ハレイワの亀は、時期があるようなのでみれませんでしたが、楽しみにしているかたは、時期を調べて行かれるのをお勧めします。
（当日観れる確率はガイドさんの話ぶりで解ります（笑））
ランチはガーリックシュリンプ、フリフリチキンを堪能し大満足です。

I could not be more pleased with my experience on the Star of Honolulu for our vow renewal! The entire experience was flawless from the captain and his beautiful words to the fireworks over the beach at the end. Only two suggestions or pieces of information for others considering this... 1) the three-star experience is not air conditioned and if you are there in July like we were, be prepared to sweat! 2) no children's menu so if you have a picky little one like I do, bring kid-friendly snacks

I was worried about horseback riding for the first time, but the Japanese guide taught us carefully, so I was able to enjoy it with peace of mind! During the bus ride, they talked about recommended shops and the town of Hawaii, allowing us to fully enjoy the day. The only disappointment was that we couldn't meet any sea turtles at Turtle Bay.

初めての乗馬で心配していましたが、日本語ガイドさんが丁寧に教えてくださったので、安心して楽しむことができました！
バス道中でも、オススメのお店やハワイの街についてお話ししてくださり、一日満喫することができました(*´-`)
タートルベイでは、ウミガメに会うことができなくてそれだけが残念でした(´；ω；`)

We gathered before 8 AM and returned to the hotel around 10:30 PM. It was truly a full day, a fulfilling tour.

Previously, I participated in the afternoon canoe show with a friend, and this time, I joined this half-day tour combined with sightseeing with my mother.

It was great to show my mother, who was visiting Hawaii for the first time, Hanauma Bay and the "Tree of Life" from Hitachi. The cultural center, with the canoe show and village performances, was all wonderful and enjoyable. The highlight was definitely the night show; the fire dance is a must-see!

From Hanauma Bay to the "Tree of Life," then to Dole and Haleiwa, the guide provided information along the way, which was fun. However, it felt a bit packed with sightseeing. We only had about 20 minutes in Haleiwa, so a little more time there would have been nice. I rated it ★4, but I highly recommend this satisfying tour.

早朝8時前に集合して、ホテルには夜10時半頃に
戻って来る、本当に丸々1日、充実なツアーでした。

以前、友人と午後のカヌーショーより参加して、
今回は、母と二人で半日観光と組み合わさったこの
ツアーに参加致しました。

初めてのハワイの母に、ハナウマ湾や、日立の
この木なんの木を見せられて良かったです。
文化センターは、カヌーショーも、村々のショーも
みんな素敵で、楽しめました。
圧巻は、やはりナイトショー、ファイヤーダンスは
必見です(^ ^) v

ハナウマ湾→この木なんの木→ドール→ハレイワ
ウミガメの海や、ダイヤモンドヘッド等道すがら
ガイドさんが案内してくれるので、楽しかったです。
ただ、少々観光は詰め込み過ぎかな？
ハレイワは、20分程しか観光出来なかったので、
もう少しあると、良かったので、★4つにさせて
いただきましたが、満足出来るツアーオススメです。

The driver guide was friendly and kind. The breakfast we had at the golf course clubhouse was delicious. Indeed, warm clothing is essential.

ガイドの運転手さんは、気さくで親切でした。ゴルフ場のクラブハウスで食べた、朝ご飯は、美味しかったです。やはり、防寒具は必携です。

It was very beautiful.
While it's essential to prepare for the cold, it was bearable, perhaps because it was summer. If you're planning to take photos, having gloves might be a good idea.

とても美しかったです。
寒さ対策はきっちり必要ですが、夏だった所為か耐えられる寒さでした。撮影されるならてぶくろがあるといいかも。

Before boarding ship, performers played fura dance, they made good moody.
This dinner was very good for me, especially I likeed roasted beef!
I enjoyed performance by singer and dancer, so I could join the teaching fura dance.
Of course, I could take a picture behind sunset on horizon.
Finally they celebrated us about honeymoon.

The phone call for reconfirmation until the day before was a hassle. I don't understand why it's necessary when I've already paid with a credit card. Moreover, since I was planning to participate on the day of arrival, I had to call from Japan considering the time difference.

When I asked about the rain policy, they said that if it rains heavily, we would go under the roof. In the case of a storm, they would decide around 5 PM whether to cancel or not.

After reading other people's experiences, I was surprised to see a long line when I went to line up before 5 PM! Perhaps it was because it was the high season in late July. Registration started at 5:30 PM, and we got to wear shell leis for photos. You can upgrade to flower or nut leis for an additional fee. You can refuse the photo session.

Seating is based on the order of the line. If you pay about 20 dollars more, you can get a table at the very front.

The host talks a lot and sings as well. The English isn't too difficult, and you can still enjoy it even if you don't understand everything. There are hula lessons, traditional games, and stamp tattoos. They show you the whole roasted pig being pulled up, followed by a performance where the king lands from the sea. You're instructed to get your meal from the front tables. Drinks are all-you-can-drink (some are paid), but the bar is far away and inconvenient.

You can see dances from various Polynesian regions. The fire dance was the most exciting. I saw a similar show at Fish Eye in Guam, but the stage here is smaller overall, and there are fewer dancers. The fire dance only has one male performer.

I can tell they are trying to entertain us, but it was very long, and I ended up dozing off a bit.

At the end, you can take photos with the dancers using your phone or other devices. No one seemed to be tipping. The price of the show is much cheaper than in Waikiki, but since I haven't seen it in Waikiki, I can't compare the cost performance.

前日までのリコンファームの電話が面倒です。クレジットカードで支払い済みなのに、どうして必要なのかがわかりません。しかも、到着当日の参加を予定していたので、時差を考えて日本から電話しなくてはなりませんでした。
雨の場合を聞いたところ、かなり降ったら屋根の下に入ると言っていました。嵐の場合は5時頃に中止するかどうか決めるとのことでした。

他の方の体験談を拝見し、5時前に並びに行ったら、既に大行列でビックリ！！7月下旬のハイシーズンだったからでしょうか。5時半から受付が始まり、貝殻のレイをかけてもらって写真撮影。レイはお金を払えばお花や木の実のレイにアップグレードできます。写真撮影は拒否できます。
座席は並んだもの順で前からです。20ドルくらい多く払うと、最も前のテーブルになるようです。

ホストの方がしゃべるしゃべる。歌も歌う。そんなに難しい英語ではないし、分からなくても楽しめます。フラのレッスンや伝統ゲームに興じたり、スタンプタトゥーがあります。
豚の丸焼きを引き上げるのを見せてくれ、直後に王が海から上陸する演出。食事は前方テーブルからに取りにいくよう指示されます。飲み物は飲み放題ですが（一部有料）、バーが遠くて面倒です。
ここまでが長いこと！

ポリネシア各地の踊りを見せてもらえます。ファイアーダンスが一番盛り上がっていました。グアムのフィッシュアイでも同様のショーを見ましたが、こちらは全体的にステージが小さくダンサーの数は少ないです。ファイヤーダンスも男性が一人だけです。

色々と楽しませようとしてくださっているのは伝わるのですが、とても長いので、一部寝てしまいました。

最後はダンサーの方と手持ちの携帯などで写真を撮れます。特にチップを払っている人はいませんでした。ショーのお値段はワイキキよりずっと安いですが、ワイキキでは見ていないので、コスパ比較はできません。

The sunset at the summit was amazing!!
And for stargazing, I was able to see the moon, Mars, and Kilauea Volcano all at the same time!!
It was a full moon, so it was a shame I couldn't see the Milky Way... but I was able to see many constellations, so it's all good~

山頂での夕焼けは、最高でした！！
そして、星空観測は、月と火星とキラウエア火山が同時に見れました！！
満月だったので、天の川が見れなかったのは、残念でしたが… 星座は、たくさん観れたのでOK〜

The starry sky that changed the life of the tour guide truly lived up to its promise. The beautiful sunset, the star-filled sky, and the incredibly entertaining guide, Matsuchan, created wonderful memories.

The photos taken against the backdrop of the fantastical scenery of Kilauea Volcano's red glow reflecting on the clouds and the starry sky are treasures. Although the camera I brought was nothing special, they prepared a high-sensitivity camera there, so I was relieved to be able to take many photos.

I was also happy that the bento box served along the way tasted just like the ones I eat in Japan.

ツアーガイドの人生を変えたという星空、その言葉に偽りはありませんでした。きれいな夕日、満天の星空、面白すぎるガイドの松ちゃん。本当に良い思い出となりました。
キラウェア火山の赤が雲に映る幻想的な景色と星空を背景に撮影した写真は宝物です。持参したカメラは大したことないものでしたが、むこうで高感度カメラを準備してくれて、たくさん写真を撮ってもらえるので、安心です。
途中出ていた幕の内弁当も日本で食べる味と同じで嬉しかったです。

It was the first experience for the whole family, but after a while, it became enjoyable. The scenery was amazing, and above all, the horses were cute. The locals were kind and friendly as well.

家族全員が初体験でしたがしばらくすれば楽しくなってきました。景色も最高で何より馬がかわいい。現地の人も親切で優しかったです。

It was more of an island tour. Saw some places they filmed at their homes but Definitely wasn’t worth what I paid for. Super disappointing. The guides were nice

I participated with a friend. They picked us up at the hotel, and along the way, we had fun conversations and learned various recommendations about Maui. We enjoyed drinks at Krispy Kreme, chose bento boxes at the supermarket (I underestimated the bento, but it was incredibly delicious), and shopping at Kula Lodge (we got to sample a lot of food). The journey to Haleakalā was truly enjoyable. The sunset was so moving that words can't describe it. Additionally, we went to a hidden spot where there were only 2 or 3 other people besides our tour group. We had a wonderful time. Unfortunately, the starry sky was not fully visible due to the clouds, but it was a sky that you can't see in Tokyo. (Even though we could see a little, we were told we could come back for a revenge trip next time. It was really thoughtful of them.) I was also moved by Yamapi's passionate stories. Thank you for everything. I will definitely participate again! For those who are unsure about going, you should definitely go—it's highly recommended!

友達と2人で参加させていただきました。ホテルまでお迎えに来ていただいて道中楽しいお話しに加えオススメのお店などマウイに関して色々と教えていただきました。クリスピードーナッツに飲み物、スーパーでお弁当選び(お弁当とあなどっていましたがすごーく美味しいです。)、クラロッジでお買い物(たくさん試食させてもらいました)、ハレアカラに着くまでも本当に楽しかったです。サンセットは言葉にならないほど感動しました。さらに穴場に行っていただいたのかそこは私達ツアー客と他には2、3人だけ。本当に素敵な時間を過ごすことができました。残念ながら星空は雲が多く満天の星とまではいきませんでしたが東京では見れない星空でした。(しかも少しは見えたにもかかわらず、次回リベンジして良いとのこと。ほんと至れりつくせりです。)ヤマピーさんの熱のこもったお話にも感動です。色々とありがとうございました。絶対にまた参加しまーす！！行くか迷われてる方は絶対に行った方が良いですよ〜。オススメです。