Hawaii
As mentioned in the experience, when I went to the reception after 5 o'clock, there was a huge line. After the reception, there was the purchase of leis and photo taking, which seemed to take some time. The seating was full. Since the food was served from the front seats, I was nervous that there might not be any food left by the time it got to the back, but they kept replenishing it, so I was able to eat plenty. The dish with pork steamed in leaves and the dessert were delicious. The view of the harbor and Kona at sunset was amazing and beautiful!! The luau was packed with Kahiko, hula, Tahitian, and fire performances. However, my child got tired and fell asleep halfway through, but they were satisfied with the food. It was a lot of fun.
体験談にあったように、5時過ぎに受付にいったらすごい行列でした。受付の後にレイの購入と写真撮影があり、それに時間がかかっていたようです。
席は満席でした。ご飯が前の席から順にとのことで、後の席だったのでご飯がなくなるかとドキドキしましたが、どんどん足してくれていたので、たっぷり食べられました。豚を葉っぱで蒸した料理やデザートがおいしかったです。
夕暮れ時のハーバーとコナの景色が最高で素敵でした!!ルアウも、カヒコ、フラ、タヒチアン、ファイヤーものなど満載。ただ、子供は疲れて途中で寝てしまいましたが、子供もご飯は満足していました。楽しかったです。
Thank you for enjoying the luau show, Toriko. And thank you for the wonderful photos. I'm glad the weather was favorable as well. We sincerely look forward to your next visit.
とりこ様 ルアウショーをお楽しみいただきありがとうとざいます。そして素敵な写真。天候にも恵まれて嬉しく思います。また是非お越しいただけますよう心よりお待ちしております。
Initially, it was promised that if whales were not seen, re-boarding tickets would be distributed, but most people did not receive the re-boarding tickets. I think it's almost impossible to ride again given the length of stay. From the beginning, they should have suggested a half-price refund if whales were not seen.
最初の約束では、クジラが見れない時は、再乗車券を配布とありましたが、ほとんどの人は再乗車券は受け取りませんでした。だって滞在日数から再度乗車する事は、ほとんど不可能だと思います。最初から、クジラを見れない時は、半額返金などを提案すべきです。
Thank you very much for joining our cruise.
We are very sorry that you were unable to observe any whales this time.
We will share your comments internally.
Thank you for your valuable feedback.
All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
今回はクジラを観測して頂く事が出来ず、大変残念に思います。
頂きましたコメントは、社内で共有させて頂きます。
貴重な御意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
The weather and moon phase were favorable, making it enjoyable. To satisfy more serious astronomy fans, a more impressive telescope might be needed.
天候、月齢にも恵まれて楽しめました。
少し詳しい天文ファンにを満足させるには、もう少し立派な望遠鏡が必要かも。
Dear Nao,
Thank you very much for participating in our Mauna Kea sunset and stargazing tour. Regarding the telescope you mentioned, we have several types available, and we may provide a smaller size depending on the available space in the vehicle on the day of the tour. We sincerely apologize for not being able to meet your expectations this time.
If you have the opportunity, we would love for you to visit the Big Island again. We look forward to welcoming you back.
Nature School
Rena
Nao様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂きまして誠にありがとうございます。
ご指摘を頂いた望遠鏡ですが、弊社では何種類かございまして、当日の車両の空きスペースに合わせ小さめのサイズをご用意する場合がございます。
今回はNao様のご希望に添えず大変申し訳ございませんでした。
また機会がございましたら是非ハワイ島へ遊びにいらしてください。
またのご来島を心よりお待ち申し上げます。
ネイチャスクール
レナ
Honestly, before going, I was worried about altitude sickness and hesitated. But I'm glad I went! They gave me advice on how to prevent altitude sickness (all of which were simple and easy to do), so I was able to participate with peace of mind. They also lend you warm clothing, but the perceived temperature can change depending on whether it's windy or not. Please be especially careful about your feet, as the wind can get in there.
正直、行く前は高山病とか心配して迷っていました。でも、行ってよかったです!高山病対策をアドバイスしてくれたり(どれも簡単で誰でもできることばかりです)で、安心して参加できました。防寒具も上下貸してくれますが、風があるかどうかで体感温度が変わります。特に足元は風が吹き込むので注意してくださいね。
Dear Hanako,
Thank you very much for participating in our Mauna Kea summit sunset and stargazing tour. We ensure that we allocate time for altitude acclimatization as a countermeasure against altitude sickness, and our guides provide important information on the day of the tour, so very few participants experience altitude sickness.
In the unlikely event that you feel unwell, please know that our guides always carry oxygen tanks, so do not hesitate to ask for assistance.
As you mentioned, the temperature at the summit can drop to around 0 degrees. I remember once going to the summit in breathable athletic shoes, and my toes got so cold that it was painful.
We hope you will join our tour again next time, fully prepared with proper cold-weather gear. All of our staff sincerely look forward to your next visit to the island.
Nature School
Rena
はなこ様
この度は弊社のマウナケア山頂夕陽と星空観測ツアーへご参加頂き、誠にありがとうございました。
弊社では高山病対策として、高度順応のお時間を確保し、当日ガイドより注意事項等お伝えしておりますので、高山病になられる方は滅多にいらっしゃいません。
万が一体調を崩されましたら、ガイドが必ず酸素ボンベを常備しておりますので、お申し付け頂ければと存じます。
はなこ様の仰る通り、山頂は0度前後と冷え込みます。一度、通気性の良い運動靴で山頂へ行きましたがつま先が痛くなるほど寒かったのを覚えております。
是非、次回もばっちりな防寒対策の上、弊社のツアーへご参加頂ければと存じます。
はなこ様のまたのご来島を、スタッフ一同心よりお待ち申し上げます。
ネイチャスクール
レナ
Unfortunately, we were unable to see any whales. I had read experiences beforehand and thought there would be plenty of soft drinks, fruits, and snacks available on the boat, but there was nothing to eat. The fruits disappeared in no time, and all that was left were broken chips. Soft drinks were unlimited.
残念ながらクジラを見ることはできませんでした。
事前に体験談を読んで、ソフトドリンク、フルーツや軽食などが船に豊富に用意されているように思っていましたが、口にするものは何もなかったです。
フルーツはあっという間になくなってしまい、あったのは割れたチップスだけでした。
ソフトドリンクは飲み放題です。
Passport to Pearl Harbor is the perfect way to see the historic place. It was a great experience to see inside of USS Bowfin, Mighty Mo & the Aviation museum. However, we were not able to go to the Arizona memorial because they were doing repairs. The boat just took us around there then the speaker’s microphone stopped working so we didn’t hear anything he said.
There were no whales.
I feel like crying.
It just turned into a morning cruise.
The scenery was amazing, though.
On the bus back from the dinner cruise, there was a video playing about a guarantee, but what was that about?
クジラいませんでした。
泣きそうです。
ただの朝クルーズとなってしまいました。
景色は最高でしたが。
ディナークルーズの帰りのバスの中で保証付きってビデオ流れていたけどなんなのか?
Thank you very much for joining our cruise. We are very sorry that you were unable to observe any whales this time. In cases where whales are not sighted, we issue a re-boarding ticket. We will share your comments internally. Thank you for your valuable feedback. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
今回はクジラを観測して頂く事が出来ず、大変残念に思います。
クジラが観測されなかった場合は再乗券を発行いたしております。
頂きましたコメントは、社内で共有させて頂きます。
貴重な御意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
The tour itself was great. Getting to stop at some sightseeing areas and enjoy the PCC was definitely a highlight. Could have spent more time at the Dole Plantation and the PCC. The driver Rob was obnoxious however. He talked non stop very loudly and it was difficult to decifer what was fact and what was BS. He talked non stop about himself and we got to the PCC later than anticipated so had less time there.
The boat felt a little outdated but the staff and the scenery made up for it. Our girls had fun riding the boat, watching the hula dancers, and learning about some history.
It was good my friends and I really enjoyed it. The view was breathtaking & the crew on board were so friendly and helpful. I am a picky eater so the food was alright to me however my friends really enjoyed it. If prone to seasickness, I recommend you take medication before getting onto the boat.
I went on this cruise with my friends as we all met in Hawaii for a little vacation. This dinner cruise was wonderful. We got to see the sunset and the food was delicious however we were just happy to be surrounded by great company and the view. If driving out keep in mind the traffic as it will get busy.
The tour was okay. To begin with the driver did not wait or call us when we were at the hotel. We called the company so many times and they gave us info that the bus is late and then again in 10 minutes one says the bus left us! It was a horrible experience. I would believe they would atleast call us. But even then we tried to ask to meet the driver elsewhere to catch up on the tour and there was a long wait before they could say yes! The dispatcher lady was helpful but then the driver not so much. I didn't like how the driver kept on talking even though the crowd was asleep. Most tours I have been has a guide talking and interacting with you while the driver drives so its more fun but these have the driver drive and speak on microphone which was disappointing! The tour itself was okay because with the better tour guide it could have been much better. Do not miss the Polynesian Cultural Center. Could spend a good half a day there.
The tour started at 3 am. First stop was in a store where we were supposed to buy water and chewing gum to make the way up the mountain easier. The bus was new and confortable. We arrived at the top of the Haleakala around 5:30 am and stayed freezing outside the bus until 6:40 am, for the sunrise. It was cold and windy, around 0°C... Other companies provided blankets and jackets to their customers. Ours didn’t. The view was fantastic even in that cloudy morning. It’s worth waking up that early! After the sunrise, we started our way down, with two great stops to see the view. Breakfast was served in front of golf course around 9:30 am. We arrived at the hotel at 10:45 am.
Following the last time, I couldn't see the sunset among the clouds again this time. As for the starry sky, thanks to the staff's quick thinking, we were able to observe it a little at Mauna Kea Park, but the surrounding lights were a bit distracting.
前回に続き、今回も雲の中で夕日が見られなかった。星空に関してはスタッフの機転でマウナケアパークで少しだけ観測できましたが、周囲の明かりが気になりました。
Dear Mr. Keyt,
My name is Tomoe from the Nature School.
I sincerely apologize. I cannot say much about the weather, but if there is an opportunity next time, I would greatly appreciate it.
Nature School
Tomoe
キート様
ネイチャースクールのトモエと申します。
本当に申し訳ございません。天気に関しては何とも言えないのですが次回機会がございましたら是非とも宜しくお願い申しあげます。
ネイチャースクール
トモエ
Our family enjoyed the sunset dinner cruise. Unfortunately it was cloudy so we didn’t have much of a sunset, but like others mentioned you just had to get up and go out on the deck as they don’t make any announcement. The food was okay. Service was great. The entertainment was good as well. But i’m not sure It was worth the money so I probably wouldn’t do it again.
The tour time is limited, and we gathered at 6:50 AM to board the bus, but I thought it might have been okay to meet a bit later. We had about 30-50 minutes of free time in the morning, which left the kids a bit bored.
After that, we moved according to the schedule, so I was satisfied. Since it takes a whole day during our stay in Hawaii, I wonder how that will work out, but I recommend it.
日本人向けの日本語の、ツアーの時間は限りがあるのか、あさ6:50に集まってバスに乗ったのですが、もっと、遅くても大丈夫なんじゃ無いかとは思いました。30-50分程度朝少し空いたので、子供が暇になりました。
そのあとは時間で動いたので、満足です。
ハワイの滞在の一日使うので、そこがどうかな?とは思いますが、おススメです。
I signed up because I wanted to see whales, but in the end, I couldn't see any. All I saw were a few small sharks and dolphins in the distance. Since both the sharks and dolphins were far away, it wasn't very exciting, and with nothing to see in the vast ocean, the nearly three-hour duration became quite boring. Considering it was a bit pricey for a cruise, I wonder if I can endure it...
クジラを見たくて申し込みしましたが…
結局クジラを見ることは出来ず。
遠いところに、何頭かの小さいサメと イルカだけ。サメもイルカも遠いところだったので、
感動もそれほどなく大海原の景色も
何も見えないと、3時間近い時間は飽きてきます。ちよっと高額なクルージングと思えば、
ガマンできますかね…。
The guide was great!
During my first trip to Hawaii, I was able to hear many stories.
I learned a lot about the characteristics of the Hawaiian Islands and their history—so many things I didn't know!
The tour also took us to a delicious garlic shrimp restaurant, and horseback riding was amazing.
ガイドさんがよかった!
初めてのハワイでいろんな話しを聞けました。
ハワイ諸島の特徴から歴史など色々、
知らない事が、いっぱい教え頂きました!
ツアーのガーリックシュリンプも美味しいお店に連れて行って行ってくれるし、乗馬も最高でした。
It was my first time visiting Hawaii, and I had a valuable experience learning about the culture of the Polynesian region, including the Hawaiian Islands. It was a trip with my mother, who is 60 years old, and I was glad I signed up since she was also very satisfied with the experience.
However, this plan includes a tour with morning sightseeing, which means it involves group activities from morning until night, and we might get tired midway.
Also, the lunch and dinner buffet was honestly a bit disappointing...
The final night show at the Polynesian Cultural Center was truly amazing, especially the fire dance, which was nothing short of bravo!!
はじめてのハワイ観光でしたが、ハワイ諸島を含むポリネシア圏の文化を学ぶ貴重な体験をさせていただきました。60になる母と2人の旅行でしたが、母も大満足の体験となったことで申し込んで良かったと思いました。
ただ、このプランは午前中の観光のついたツアーになっていますが、これは朝から晩まで団体行動となり、中盤でバテてしまうかもしれません。
また、ランチ&ディナービュッフェは正直微妙でした。。。
ポリネシアカルチャーセンターの最後のナイトショーは本当に最高で、とりわけファイヤーダンスについては、ブラボーとしか言いようがないです!!
I was not aware of the situation and didn't prepare because I had a limited understanding of the possibility of entering the waterfall pool due to insufficient research. Next time, I will make sure to bring my swimsuit.
リサーチ不足で滝つぼに入れる認識が薄かったので、あのような状況にとは知らず、準備をしていきませんでした。
次は水着を仕込んでおきます。
For sunrise viewing, there is a standby time of 30 minutes to 1 hour until the sun rises, so during that time, you can also enjoy the beautiful stars, which is a great bonus!
日の出鑑賞の場合、日が出るまで30分~1時間のスタンバイ時間があるため、その間にきれいな星たちも同時に鑑賞できるのでお得です!
It was very good. We were blessed with great weather, and thanks to the guide's attentive service, we had a wonderful experience. I highly recommend sightseeing in Maui.
大変良かったです。お天気に恵まれ、またガイドさんのきめ細かいサービスで素晴らしい体験ができました。マウイ島観光のおすすめです。
Thank you for enjoying the Haleakalā Stargazing Tour. I will also pass this on to the guide.
ハレアカラ星空ツアーをお楽しみ頂けまして、ありがとうございます。
ガイドにも伝えさせて頂きます。
We, a group of five from our company trip to Hawaii, spent three nights and five days in Honolulu. Since we are close friends, we were excited even before departure. Once we arrived in Honolulu, we had a parade of requests about where we wanted to go and what we wanted to eat. Among those plans, we booked a North Shore tour for the second day of our trip, December 17 (Monday). The tour was coordinated by Kazu, who has lived in Hawaii for decades. The journey from Honolulu to the North Shore was filled with stories about the ongoing monorail development and quizzes about the Dole Pineapple Plantation.
Along the way, we had some time, so we stopped by a coffee farm, enjoyed complimentary coffee, and listened to stories about the mountains where Zero fighters flew during the Pearl Harbor attack, reflecting on the happiness after the war while gazing at the blue Hawaiian sky. After that, we enjoyed ice cream at the pineapple plantation and finally arrived at Haleiwa's Old Town on the North Shore. We soaked in the local atmosphere of Hawaii that we had always dreamed of. Kazu shared information about local food and the history of the shops, and we savored Hawaiian dishes of tuna and shrimp, leaving us satisfied.
This is where Kazu truly shined as our local guide! He informed us that a world championship was taking place at the North Shore, where surfers from around the world gather. We asked Kazu if he could drop us off at the competition venue, and off we went to the world championship site! It was exhilarating to see the North Shore's Pipeline, which we had only seen on TV, with our own eyes! Our close-knit group of five had a precious experience! I highly recommend everyone to join Kazu's tour at North Shore through VELTRA. A wonderful experience awaits you! ^^;
私たち、ハワイ社員旅行5人組でホノルル3泊5日の旅でした。気心知れた仲間ですので、出発前から大騒ぎ。ホノルル着いたら、あそこへ行きたい。何を食べたい。リクエストのオンパレード。そんな中、ツアー2日目の12月17日(月)にノースショア観光を予約しました。現地でツアーをコーディネートしてくれたのが、ハワイ在住うん十年のKazuさん。ホノルルからノースショアまでの道のりハイウェイ道中も、現在開発中のモノレール開発秘話やドール・パイナップルプランテーションクイズなど盛りだくさん。途中、時間もあったため、「コーヒーファーム」に立ち寄り、フリードリンクコーヒーをごちそうになり、コーヒ園から眺めなれるパールハーバー大戦時のゼロ戦が飛んでいった山谷のお話しに戦後の幸せを感慨深く思い、ハワイの青空を眺めました。その後は、パイナップルプランテーションでアイスクリームを楽しみ、いよいよノースショア・ハレイワのオールドタウンに。憧れたハワイのローカルな雰囲気を満喫。Kazuさんからローカルフード情報や店舗のヒストリーなどうかがい、マグロとエビのハワイアン料理に舌づつみを打ち、お腹も満腹。ここからが現地ガイド、Kazuさんの真骨頂!ちょうど、Kazuさんが世界のサーファーが集うノースショアで世界大会が行われている情報をゲット。我われKazuさんに無理を言って、その大会会場で特別に降ろしていただき、いざ、世界大会会場に!テレビでしか見たことのない、ノースショアのパイプラインをこの目で見ることができてエキサイティング!仲良し5人組は貴重な体験をしたのでした!ぜひ、みなさん!ノースショアはVELTRA 現地ガイドKazuさんのツアーに参加してみてくださいね。素敵な体験があなたをお待ちしております^^;
I was looking forward to this tour.
The horseback riding itself was enjoyable, but the tour guide, Kaz, was very businesslike. He only said what he needed to say (just explanations) and ignored us or responded coldly when we tried to say something. Even when I just wanted to confirm something as a first-time participant, he would say things like, "I just said that, didn't I?" with a laugh, and "That's why I'm asking."
When my child spoke a little loudly, he covered his ears, sighed, and told us to be quiet, saying that if we didn't keep it down, it would irritate the tour guide again. I ended up scolding my child out of frustration.
I realized he didn't like children, and it was exhausting throughout the trip.
Even when I conveyed that my child was looking forward to seeing the sea turtles, he casually replied, "They'll be around, but there are hardly any in winter."
He told us to go through the grass, and my shoes got soaked walking through the wet grass after the rain.
After the horseback riding, he just said, "We're going back right away!" without asking for any feedback, and mentioned that we were running late. I felt like I was constantly checking the tour guide's mood, and it was very tiring.
I was really disappointed since I had paid nearly 100,000 yen for the tour. I don't think I will use this company again.
このツアーを楽しみにしていました。
乗馬自体は楽しかったのですが、ツアコンのカズさんが業務的で、言いたいことだけ(説明だけ)言って、こちらがなにか言っても無視か、冷たい反応。初参加でよくわからないので確認しただけにもかかわらず、
私さっき言いましたよね?鼻で笑って、だからそれを聞いてるんです。などと言われたり、
子どもがちょっと大きな声で話したら、耳を押さえられて、ため息ついて、静かにしてください、といわれ、静かにさせないとまたツアコンの方をいらつかせるなあと、私も子どもに叱りイライラ。
彼が子どもが嫌いなのはわかりましたが、道中どっと疲れました。
また子どもがウミガメを楽しみにしてることを伝えても、
寄りますけど、冬場はほとんどいないですよ
と、あっさり。15分で戻ってきて。と、草むらを突っ切って行けと言われて、雨上がりの草むらを歩いて靴はビシャビシャ。
乗馬後も、すぐに帰りますから!とだけ言われ、感想を聞くわけでもなく、時間がおしてる。
などと言ってきて、ツアコンの方の顔色伺がって、どっと疲れて帰ってきました。
10万円近いツアー代金を払っていたので本当に残念でした。こちらの会社は2度ど利用しないと思います。
Since my stay was short, I relied on this tour to efficiently explore the area. It covers all the famous landmarks, tourist spots, shows, and cultural experiences listed in guidebooks. The price for two meals included was a great deal.
滞在期間が短かったので、効率的に観光できるこちらのツアーにお世話になりました。ガイドブックに載っている名所、観光スポット、ショー、文化体験全て網羅されてます。2食付きでこの料金はお得でした。
We had a wonderful time. The tour guide is very knowledgeable and he took the effort to know everyone's name and show great customer service. The whole tour he was all smiles and friendly making you feel great throughout the tour.
I was moved by the scenery that felt like it was not from Hawaii Island! The beautiful sunset and the explanation of the constellations in the starry sky were easy to understand. Thank you for the fun guide.
ハワイ島と思えない景色に感動!綺麗な夕日と星空の星座の説明も分かりやすくてよかった。
楽しいガイドありがとうございました。
Hello, this is Sumire from Nature School.
Thank you very much for participating in our tour.
We are delighted to hear that you enjoyed the tour. Mauna Kea is so vast and has such low temperatures that it makes you forget you are in Hawaii.
Our guides at Nature School are not only enthusiastic about providing service but are also knowledgeable about the stars, which has received great feedback from all participants.
We will continue to strive to provide even better services to everyone, including not just our guides but also our administrative staff.
Hawaii Island has many more attractions, so if you have the opportunity, please come back to visit us. All of our staff are looking forward to welcoming you again.
Masashi's Nature School
Sumire
こんにちは、ネイチャースクールのすみれと申します。
この度は、弊社のツアーにご参加頂き誠にありがとうございました。
ツアーをお楽しみ頂けて何よりでございます。
マウナケア山はスケールも大きく気温も低いので、ハワイにいるということを忘れてしまいますよね。
ネイチャースクールのマウナケアのガイドさん達はサービス精神旺盛なうえに星にも詳しいので、
ご参加頂いた皆様からご好評をいただいております。
ガイドだけでなく事務も含め、今後より良いサービスを皆様にご提供できますよう、
尽力させていただきます。
ハワイ島にはまだまだ沢山の魅力がございますので、また機会がございましたら是非ご来島くださいませ。
スタッフ一同、心よりお待ち申し上げております。
マサシのネイチャースクール
すみれ
Everything was perfect. A very nice bus ride to the ship, all you can eat snow crab legs diner, the wonderful service & entertainment & of course the beautiful views.
Horseback riding while gazing at the beautiful sea was very pleasant. The driver and guide provided thorough explanations of the riding precautions in advance, so I felt安心して参加できます.
きれいな海を眺めながらの乗馬はとても気持ちがよかったです。
乗馬の諸注意も、ドライバー兼ガイドさんがあらかじめ丁寧に説明してくれるので、安心して参加できます。
I love watching sunrises and have seen them all over the world, but the sunrise in the Sahara Desert has become my number one! I highly recommend it.
日の出鑑賞が大好きで世界中の日の出を観賞しましたが私史上、サハラ砂漠を超えて世界一になりました!おススメです。