【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Early morning transfer. 早朝の送迎

Reviewed by: マダムchan

Despite the early morning pickup, they arrived on time, and the drive to the airport was smooth, so we arrived in no time.

Thank you for the reliable transportation. I will use your service again next time.

早朝の送迎にも関わらず、時間通りにお迎えに来て下さり
空港までの道もスイスイであっという間に到着しました。

安心の送迎　ありがとうございました。
また次回も利用させて頂きます。

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Maui Gold Pineapple Plantation Farm Tour & Tasting with FREE Pineapple Gift Box

Thank you to Vicky for getting a pineapple to my son and family in Salem Oregon.

Reviewed by: Lynn Thorn

Granddaughter very happy to get the pineapple...many thanks to Vicky!!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I recommend it. おすすめです

Reviewed by: さーちゃんまま

It was great that they were in a location that was easy to find. We didn't take long to depart and headed to the hotel right away.

すぐ分かるところにいてくれたので良かったです。
出発まで時間もかからず、すぐにホテルに向かいました。

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Beautiful Colors of Hawaii Guided Photo Tour - Waimanalo, Pali Lookout & More

Beautiful hawaii

Reviewed by: Maddie

Tour guide was very easy going, friendly and funny. Made the tour enjoyable. Takes you to beautiful spots around the island. You get plenty of time for photos

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Hawaii Volcanoes National Park Tour & Tropical Waterfalls Sightseeing from Hilo

Great experience

Reviewed by: Elise

The tour was wonderful! Rob, our guide, was very knowledgeable and friendly. We had plenty of time at each of the stops, and really got to explore the island. The hikes in Volcanoes National Park were easy, and we got to see a variety of areas and sites. The waterfalls and black sand beach in the afternoon were beautiful. Absolutely loved the day and the tour!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Comfortable lunch and shopping on the way to the hotel! ホテルまでの間で快適なランチやショッピング！

Reviewed by: Richan

It was my first time using this service, and from the moment I arrived at the airport, I was able to meet the person who was there to greet me smoothly. I enjoyed my time until the hotel check-in with lunch and shopping. I would like to use this service again. Thank you very much.

初めての利用でしたが、空港に到着した瞬間からお迎えの方とスムーズに会う事も出来、ホテルチェックインまでの時間をランチやショッピングを楽しむ事が出来ました(*^-^*)また、利用したいです。ありがとうございました。

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クアロア・ランチ　大自然を楽しむ電動アシスト付きマウンテンバイクツアー　選べる初心者または上級者レベル＜2～3時間／送迎付きプランあり＞

The guide speaks entirely in English! ガイドの方は全て英語でお話しされます！

Reviewed by: Kaorin❤

I participated with my husband, but the explanations at key points were tough for me since I don't understand English. (My husband understands English, so he was fine.) Also, the mountain bikes don't have mudguards, so my back and butt got splattered with mud and turned completely brown. It won't come out even after washing. Therefore, it's definitely better not to participate in a white T-shirt or anything like that.

主人と参加しましたが、要所要所での説明は、
英語がわからない私にはキツかったです。
（主人は英語はわかるので○）
それと、マウンテンバイクには泥よけがついていないので、背中とお尻部分は、泥はねで、真っ茶色になりました。洗濯しても落ちません。なので、白いTシャツとかで絶対参加しない方が良いです。

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クアロア・ランチ　映画のロケ地巡り、農作物を学ぶ農園ツアー、ジャングル探検ツアーが楽しめる1日満喫パッケージ　ビュッフェランチ付き！＜1日／送迎付きプランあり＞

It was a wonderful tour. とても素敵なツアーでした。

Reviewed by: エリカ

We went as a group of ten, and we were all guided together, with many staff members who spoke Japanese, which made for a fulfilling experience. It rained partway through, but they still made sure we could enjoy ourselves, and it was a lot of fun! I would love to participate again if the opportunity arises. ^ ^

10人という団体で行きましたが、みんなまとめて案内してくださったり、日本語のできるスタッフがたくさんいたり、と充実した時間を過ごすことができました。
途中で雨が降りましたが、それでも私たちが楽しめるように盛り上げてくださり、とても楽しかったです！
また機会があれば参加したいです^ ^

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シダの洞窟観光ツアー　ワイメア渓谷＆ポイプ潮吹岩＆オパエカア滝 ＜英語ガイド＞

It was amazing! 最高でした！

Reviewed by: ペンちゃん

The guide was very good. Waimea Canyon had no clouds, and the fern grotto was several times more beautiful at this time of year.

ガイドさんがとても良かったです。ワイメア渓谷は雲１つなく、シダの洞窟も今の時期のほうが数倍綺麗でした。

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【2025年12月31日限定】スペシャル・ディナークルーズ　スターオブホノルル号　年越しカウントダウンと花火観賞で盛大にお祝い！選べるディナープラン

Water leak 水漏れ

Reviewed by: Ryo

We were seated at a central window table. There was a leak from the ceiling (it was a sunny day).

Right after we started our meal, water droplets began falling onto our food and clothes. Our clothes were ruined, and of course, we couldn't eat. Three groups, including us, totaling eight people, faced this unfortunate situation.

Everyone was quite mature about it; no one got angry or excited. Instead, there were wry smiles of disbelief. But the mood definitely plummeted! It took a long time for them to respond, and as the countdown approached, we were finally moved to a new table and given food near the dimly lit back of the ship, close to the door leading outside the cabin.

We were looked at with puzzled expressions by other guests. We couldn't see the show in front of us, and our appetite had already vanished.

Despite splurging on a good seat, it turned into the worst countdown that I will remember for a lifetime. Of course, the captain did offer an apology...

中央の窓際席でした。天井より水漏れあり。（当日は晴天でした。）
食事開始早々に水滴が料理や洋服に落ちてきました。
洋服は台無しだし、食事はもちろん食べられません。
我々を含め３組８名の方が災難にあいました。
流石に皆さん大人です。切れて興奮する方はいませんでした。逆に呆れて苦笑い。でも気分は大盛り下がり！
対応に時間がかかりカウントダウンが近くなってようやく新しい席と料理が薄暗い船後部の通路・キャビン外に出るドア付近に設定されました。
他のお客さんに怪訝そうな目で見られました。
前方でのショウも見れませんし、すでに食欲はなくなっていました。

奮発していい席を取ったのに、一生記憶に残る最悪のカウントダウンになりました。
もちろん、キャプテンのお詫びの言葉はありましたが・・・

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient! 😊 便利です(^^)

Reviewed by: Rick

Every time I go to Hawaii, I request transportation to the hotel, and it's easy and convenient. They also help unload the luggage right in front of the hotel, which is great. I will use it again!

毎回ハワイに行った際はホテルまでお願いしていますが、わかりやすいし便利です。ホテルの前で荷物も下ろしてもらえるので楽です。また利用さもらいます！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Elegantly bypassing Ala Moana Center. アラモアナセンター立ち寄りを華麗にスルー

Reviewed by: ワン公

I had applied for the Ala Moana Center Lounge usage plan, but I went straight from the airport to the hotel. I'm very disappointed that my schedule was significantly delayed.

アラモアナセンターラウンジ利用プランを申し込んでいましたが、空港からホテル直行でした。
予定が大幅にズレて非常に残念です。

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【2025年12月31日限定】スペシャル・ディナークルーズ　スターオブホノルル号　年越しカウントダウンと花火観賞で盛大にお祝い！選べるディナープラン

This year, I'm counting down overseas! (#^.^#) 今年も海外でカウントダウン(#^.^#)

Reviewed by: よし&みき

This year, I went to Hawaii for the first time for a countdown party on the ocean!

The ship was so big, I wondered how many people could fit on it!

As soon as we boarded, we were served champagne, and the full-course meal along with the bottle of wine was absolutely delicious.

Finally! We went out on the deck for the countdown: 3, 2, 1.
HAPPY NEW YEAR!
The fireworks were amazing, and I was so moved that I cried.

It became a wonderful memory.

I want to spend the end of the year on a dinner cruise in Hawaii again!

今年はハワイ(^^♪
初めて、海の上でのカウントダウンパーティー(#^.^#)

すごい大きな船で、何名乗るの～？！
ってくらい大きな船でした。

乗船してすぐ、シャンパンをいただき、
お料理のフルコース、ボトルワインまで、最高に美味しかったです(^^♪

いよいよ！　デッキに出てカウントダウン　　３．２．１．
ＨＡＰＰＹＮＥＷＥＡＲ
花火が最高　　感激で涙が出ました(#^^#)

素敵な思い出になりました♡

また、年末はハワイのディナークルーズで過ごしたいです(^^♪

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

It was great. よかったです。

Reviewed by: ありがとう

They are probably watching over us, but as expected, it's not as thorough as in Japan, and there isn't a lot of support, so I was quite anxious about the shorter kids not falling off the horse, but we managed for 45 minutes! The horses are well-trained, I suppose. The scenery was also very beautiful. I'm grateful.

見ていてはくれてるのでしょうが、やはり当たり前ですが日本ほど手厚いことはなく、めっちゃサポートがあるわけでもないので低い身長のキッズが落馬しないかとハラハラでしたが、45分頑張りました！馬がよく調教されてるのでしょうね。景色もとても綺麗でした。感謝です。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was able to make effective use of my time, which was helpful. 時間を有効活用出来て助かりました。

Reviewed by: nuna

I arrived in Hawaii around 10 AM, and since the hotel check-in time was after 3 PM, I booked a plan to be dropped off at Ala Moana Shopping Center from the airport. It was a smooth transfer, and I was able to store my luggage at the counter inside Ala Moana, which helped me make the most of my time until check-in.

ハワイへの到着が午前10時頃、ホテルへのチェックイン可能時間が午後3時以降だったため、空港から一旦アラモアナショッピングセンターで降ろして頂くプランを予約しました。
スムーズに移動でき、且つ荷物をアラモアナ内のカウンターで預かって頂けるので、チェックインまでの時間を有効活用出来て大変助かりました。

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Deluxe Volcanoes National Park Experience, Black Sand Beach & Restaurant Dinner

Def worthwhile

Reviewed by: Tanya

The total experience is awesome! We had a looong day without questions. But the guider made sure the tour was full of fun, stories and care, we didn't feel exhausted.
Started from the lava cave, which is cooler than I expected. Black beach is beautiful. The newly formed lava flow is stunning, also sad when we heard stories from local residents, sorry for their loss. Didn't spend much time in the national volcano park, but it was exactly what we needed, also good timing enjoying the sunset there. 3-courses dinner in the volcano house was perfect, with yummy food and wonderful view overlooking the whole crater. Last but not least, stunning stargazing with professional telescope. Sorry I'm terrible at remembering people's name, thanks very much, our lovely & kind & interesting driver & guider!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Easy to understand and friendly. 分かりやすくて親切

Reviewed by: ちばこ

Affordable and convenient, with prompt communication. There was a counter right at the airport exit, and they were quick to assist as soon as I mentioned my name. I would like to use their services again.

安くて便利、連絡もきっちりしています。
空港でもすぐ出口のところにカウンターがあり、名前を告げるだけで対応も早かった。
次もお願いしたいです。

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Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Smith family does amazing job with style

Reviewed by: Lisa Fleishman

Smith family knows how to do everything with style class and professionalism.. always a great family time. Everyone knows how to make you feel apart of everything

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I arrived early. 早くつきました

Reviewed by: がらら

I only visited about three places, so I arrived early. There was another staff member in addition to the driver, which made loading and unloading the luggage smooth. All the cars had the air conditioning set too high. It was too cold.

3ヶ所くらいしかまわらなかったので、早く着きました。スタッフがドライバーのほかにもう一人いたので荷物の出し入れはスムーズでした。
どの車もクーラーがききすぎです。寒すぎます。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

Cruising クルージング

Reviewed by: sanbo

I was disappointed that I couldn't see any whales. However, the weather for the cruising was perfect, so I felt good.

クジラが見えなかったことが残念でした。しかしクルージングには最高の天気だったので、気分は良かったです。

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

Great Whale Watching Experience

Reviewed by: Chief

We had the perfect day to Watch Whales and go to see several in the bay. Great Cruise and Crew and the Buffet Lunch was pretty tasty.

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キャプテン・クック号　サンセット・ディナークルーズ ＜夕食・カクテル1杯付き／カイルアピア発＞

Sunset Dinner Cruise サンセットディナークルーズ

Reviewed by: レジーロ

The sunset was very beautiful and amazing. However, the dinner on the cruise ship was disappointing, so my rating is a bit lower. I had dinner at another restaurant afterwards.

サンセットとても綺麗で最高でした。が、客船タイプディナーがお粗末で評価は少しがっかり。
また、別の店でディナーしました。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

In case you can't see whales クジラが見れない場合のために

Reviewed by: ポポちゃん

On January 2nd, I participated in the first day of the whale watching season. The weather was perfect, and I was excited to join, but unfortunately, we didn't see any whales. It seems that sometimes days like this happen, but if you don't see any whales, you can show a re-participation ticket (issued at the ticket center after disembarking) to get on another boat for free during that season. However, you must make your own way to the boarding area.

Due to our schedule, we couldn't try again during our stay this time, but if you're really eager to see whales, it might be a good idea to plan for a backup day in case you don't see any.

However, we did get to see a pod of dolphins, and the staff were all very kind.

1月2日、クジラウォッチングシーズンの初日に参加。
最高のお天気でワクワクしながら参加しましたが、残念ながら、クジラは見れませんでした。
たまにはこんな日もあるようですが、見れなかった場合、再参加のチケット(船を降りてからチケットセンターで発行)を見せればその年のシーズン中は再度船に無料で乗せてくれるみたいです。
但し、船乗り場までは自分で来ることが条件です。
私達は今回はスケジュールの都合上、滞在中に再度トライはできませんでしたが、どうしてもクジラを見たい方は、もしも見れなかった時の為に予備日も考えていたらいいかもしれません。

でも、イルカの群れを少し見ることができましたし、スタッフの方は皆さんとても親切でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Shuttle service for shared vehicles 混載車の送迎

Reviewed by: シャル

I was 7 minutes late for the meeting. Moreover, my name wasn't confirmed. I would have appreciated a bit more friendliness.

待ち合わせに7分遅刻でした。
しかもこちらの名前を確認されませんでした。
もう少し愛想が欲しかったです。

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ホエールウォッチングクルーズ 　2階建てカタマラン船に乗って壮大なクジラの姿を観察！＜12～3月／軽食付き／英語ガイド／カイルアコナ発＞

Whale Watching Cruise ホエールウォッチングクルーズ

Reviewed by: レジーロ

I thought we would go a bit further out to watch, but we started watching near the island. I expected to see whales as close as in the photos, but they were a bit far away, and we could only see their dorsal fins. I think there are hits and misses, but it's disappointing.

もう少し沖に出てウォッチするかと思ったら島の近くで待機してウォッチング開始。写真ほどのホェールを観れると思いきやちょっと遠い上に背鰭が見れる程度でした。当たり外れはあると思いますが残念です。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

That's unfortunate. 残念

Reviewed by: チャッキー

I participated on the first day of the season. I was looking forward to it, but unfortunately, we couldn't see any whales. It was disappointing since the kids were also looking forward to it, but I understand that it's all about luck. If I have the chance to come back in winter, I would like to try again.

シーズン初めての日に参加しました。
楽しみにしていましたがクジラを見ることができませんでした。こればっかりは運もあるので仕方がなかったのですが、子供達も楽しみにしていたので残念でした。
冬に来る機会があればリベンジしたいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smooth スムーズ

Reviewed by: まつこ

Since I was alone from the hotel to the airport, I took the cost-effective shuttle. It was convenient and I was able to get to the airport smoothly.

ホテルから空港まで1人だったので
お値段お得なシャトルに。
スムーズに空港まで行けて便利でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Waikiki → Airport transfer ワイキキ→空港送迎

Reviewed by: JUNT

Usually, we share a ride in a minivan, but this time we had a private taxi-like transfer, which made for a comfortable trip to the airport. It's nice to have such luck; it feels very much like Hawaii! I definitely want to use this service again next time.

通常、ミニバンに相乗りのスタイルですが、今回は個人のタクシーのような送迎で ゆったり空港に向かいました。こういうラッキーがあるのもハワイらしいなぁ♪ また次回も利用したいと思います。

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5-Hour Hana Rainforest Hiking Tour with Waterfall Swim - Hike Maui

The best time in Hawaii

Reviewed by: Danidawn

The tour guide was the best, we had the best time. We learned a lot and age a lot.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Smooth transportation service. そつなく送迎

Reviewed by: tes

I was in Hawaii on a tour with a certain travel company, but I had to make my own way to the airport for the return trip, so I used this service. The driver didn't speak Japanese, but there were no issues at all. They confirmed my return airline at the time of boarding, and I was dropped off right in front of the check-in counter for that airline. It was much more reasonable than a taxi and was a great help.

某旅行会社のツアーでハワイに来ていたのですが、帰りは自力で空港に来るようにというものでしたのでこちらを利用させていただきました。ドライバーは日本語を話しませんが何も問題はありません。乗車時に帰りの航空会社を確認され、降車時はその航空会社の搭乗カウンターの前で降ろしてもらいました。タクシーよりリーズナブルで大変助かりました。

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