Reviewed by: ともちゃん
I always use this service when I go to Hawaii. I felt reassured because they picked me up on time. I heard that there are other tours that offer airport transfers for $10, so I wish it were a bit cheaper.
ハワイに行くときは必ず利用します。時間通りに迎えに来てくれたので安心しました。他のツアーで$10で空港まで送迎があるらしいので、もう少し安いといいなと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/30 |
| Activity Date: | 2019/11/26 |
Reviewed by: Mike
This is a great, fun tour for groups and solo travelers alike. The staff is super friendly and helpful, going out of their way to make sure your experience is top notch. The diver propulsion vehicles are an extra bonus that no other tour operator offers that set apart Trident Adventures from others. Will definitely do again upon my next visit to Oahu.
| Rating: | |
|---|---|
| Packages: | [7:00 AM] 3-Hour Standard Morning Snorkeling Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/28 |
| Activity Date: | 2019/11/23 |
Reviewed by: はじめてのハワイ
We chose this horseback riding experience because it has no age restrictions, and we have a 9-year-old child. The bus was full since it was the final stop, but the driver’s friendly approach created a pleasant atmosphere.
We stopped at Dole Plantation, which was a short visit, but we had enough time to enjoy it. At the beach, we even encountered wild sea turtles, and in the meantime, they made a reservation for garlic shrimp, making it easy to enjoy with kids. The tour price was reasonable.
The horseback riding experience was well-explained, and they encouraged us to bond with the horses, which made it a reassuring experience. Depending on the horse, it seems like a great activity for a wide age range. I hope to bring my parents, who are in their 60s, someday. By the way, the restrooms were clean and stylish, even though they were in a container.
Along the way, the instructor took photos and provided explanations about the beach, allowing us to enjoy horseback riding while feeling the pleasant breeze throughout the experience.
On the way back, they mentioned that the route might change depending on traffic conditions, and we were lucky to take a different route than we came, which allowed us to see various landscapes.
親子で9歳の子がいるので年齢制限クリアのこちらの乗馬体験にしました。
お迎えが最終地だったのでバスは満席。でもドライバーさんの声かけでみんな和やかな雰囲気。
立ち寄りのドールプランテーション、時間は短時間ですが充分楽しめました。
海辺では野生の海ガメにも出会え、その間にガーリックシュリンプの予約もしてくれて子供連れには負担なく楽しめました。ツアー料金に納得いきます。
乗馬は説明も細かく、お馬さんと仲良くなれるよう声もかけてくれて安心して体験できました。お馬さんにもよりますが年齢幅広く体験できるいいものだなと。いつか60代の両親もつれてきてあげたいです。どうでもいいですがトイレがきれいでした。コンテナなのにおしゃれな内装。
途中インストラクターさんが写真撮影もしてくれるし、ビーチの説明もしてくれるので終始ここちいい風をあびながら乗馬できました。
帰り道は渋滞状況に応じてルート変更があるとのことで、この時は来た道ではないルートを通ってくれていろんな景色を見ることができラッキーでした。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Families |
| Posted on: | 2019/11/28 |
| Activity Date: | 2019/11/17 |
Reviewed by: YT T
I was anxious when the bus that was supposed to pick me up passed right in front of me without stopping. I chased after it, and when I caught up and asked, I was told it was the next bus.
It’s possible that the pickup time I was waiting for was a route that this company’s bus frequently travels. In the end, my actual pickup bus arrived 15 minutes later. I think it’s normal to assume that if a bus arrives on time, it’s my bus. I understand that delays can happen overseas, but if that’s the case, I wish there was a way to know which bus is my pickup, like having a bus number marked.
When the bus I requested arrived on time, I thought it was there to pick me up. When our eyes met and it just drove past, I was filled with various anxieties, wondering if my reservation had been forgotten or if something had gone wrong. Honestly, chasing after it might have been a bit much, but it was embarrassing and difficult.
The bus driver who came to pick me up loaded my luggage into the vehicle, but started talking to the passengers before finishing, and since he let go of my bag, it ended up falling onto the road. There was no apology for that, just a smile as if it was no big deal. When I checked later, the cake was damaged and partially deformed. I plan to take it for repairs.
There might also be fragile items in the case, and while there are many cheerful people in Hawaii, experiencing something like this really dampens the mood. I don’t expect top-notch service, but I do think a certain level of care is necessary.
待ち合わせ時間にきたバスが目の前を素通りされて焦りました。追いかけ、バスに追いつききいたら次のバスと言われた。
おそらく、ピックアップ時間で私の待っていた場所はこちらの会社のバスがよく通る?通りだったのかもしれない。
結果、15分後に来たのが自分のピックアップバスだっった。
時間通りに来たら、自分のバスと思うのが、普通だと思う。海外だし、遅れるのは仕方がないと言うかも知れないが、もしそうならばどのバスが自分のピックアップバスなのか分かるようにして欲しい。例えば、何番のマークのバスなど…
時間通りに頼んだバスが来たら、自分を迎えに来たと思う。目が合い素通りされたら、忘れてるのが予約うまくいってなかったなどいろんな不安にかられた。正直追いかけたのかは勝手かもですが、恥ずかしかったし、大変だった。
迎えに来たバスの運転手が荷物を車に積んでくれたが、積み切らないまま乗客に話し始めて、手を話してたこともあり、私の荷物が、道に落ちてしまった。それに対し謝りもないし、笑って済まされた。ケーキは後々みたら傷はついてるし、一部歪んでしまった。
修理に出す予定。
ケースの中に割れ物も入ってるかも知れないし、ハワイは陽気な人が多いのかも知れないが、やっぱり今回のような一面を見てしまうと、あまり気分ないいものではない。最高級のサービスを求めるつもりはないが、雑?すぎるのは少し考えてしまう。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/28 |
| Activity Date: | 2019/11/25 |
Reviewed by: なつこ
Since I was traveling alone this time, taking a taxi would be expensive, and I think the shuttle service here is easy to find with a desk right outside the airport. I would like to use it again next time.
今回1人旅だったのでタクシーだと割高だし、こちらの送迎は空港出てすぐデスクがあるのでわかりやすく良いと思います。次回もまた利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/28 |
| Activity Date: | 2019/11/25 |
Reviewed by: I love Acai
The day before, I received a message that they would pick us up by taxi while we were at the hotel. In the end, it was just us. However, arriving at the airport three hours before the departure time was way too early, and the airline counter wasn't open, so we had to wait for 45 minutes.
前日にホテルにいたら連絡が来てタクシーで迎えに行くとのことでした。結局私達だけでした。しかし、出発時間の3時間前に空港到着はいくら何でも早すぎで航空会社のカウンターが開いてなく45分待っていました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/28 |
| Activity Date: | 2019/11/25 |
Reviewed by: かわいいるきお
I signed up with my 84-year-old mother. Although she is healthy, I was worried about whether she would be okay reaching the summit, but our guide, Yama-chan, welcomed us warmly without any signs of discomfort.
Yama-chan's thoughtfulness, the enjoyable conversations on the way to the summit, and the clear and detailed explanations during the sunset viewing and stargazing provided us not only with the beauty of the stars but also with opportunities to reflect on various aspects of life through nature.
This tour requires a permit, and it seems that only 11 people can participate in one vehicle. The other participants were also wonderful people, and we all took turns using the two telescopes without any fuss, marveling at the stars multiple times.
I would love to experience stargazing with Yama-chan again while enjoying our conversations!!!
84歳の母と申し込みました。元気な母ですが山頂まで大丈夫か心配していましたが、ガイドの山ちゃんは全くいやな顔をしないでとても歓迎してくれました。
とにかく山ちゃんの心配り、山頂へ向かう道中までの楽しい話、夕日観賞・星空観にはわかりやすく丁寧な説明、そして星の美しさだけでなく自然を通していろいろ人生を考える機会を与えてくれました。
このツアーには認可が必要で車1台に乗れる11人しか参加することが出来ないそうです。
参加された方もすごくいい人たちで二台の天体望遠鏡も取り合うことなくみんなで順番に感激しながら何度も観ました。
またぜひ山ちゃんと楽しくお話をしながらきれいな星を観てみたい!!!
I hope you are doing well. Your mother is very energetic, and I have gained strength from her as well. Please come to Maui again; I look forward to our reunion.
その後もお元気でしょうか?とってもお元気なお母さまで自分も力を頂きました。また是非マウイに遊びに来て下さいね、再会を楽しみにしています。
| Rating: | |
|---|---|
| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Families |
| Posted on: | 2019/11/28 |
| Activity Date: | 2019/10/14 |
Reviewed by: ぶぶみ
During the journey there, the driver guided us through various things in the area, and I was happy to learn interesting facts while saying, "Oh, really?" and "Wow!" The horseback riding experience was refreshing and enjoyable. The local staff were also wonderful people. If I could wish for something, I would have liked a little more time to explore Haleiwa Town, even if it meant a slightly later return time. Perhaps it was to avoid traffic? Maybe just a little bit of a tease is just right? It makes me want to go back again.
行きの道中ではドライバーさんが周辺のあれこれをガイドしてくださり、ふむふむ、へ~そうなんだぁ!と豆知識を教わりながら進むことができ嬉しかったです。乗馬も爽やかに気持ちよく体験できました。現地スタッフさんも素敵な方達でした。欲を言えば、解散時間がもう少し遅くなっても構わないのでハレイワタウンでの散策時間がもう少し長ければなぁ~なんて思いました。渋滞対策かな?「もの足りない位」がちょうどいいのかな?また行きたくなるからね。
| Rating: | |
|---|---|
| Packages: | 渓谷乗馬付きプラン |
| Attended as: | Friends |
| Posted on: | 2019/11/26 |
| Activity Date: | 2019/11/20 |
Reviewed by: rainayako
I usually check into the hotel first and then go to Don Quijote to buy souvenirs, but this time I was able to make good use of the time before check-in, and it was convenient to buy souvenirs and groceries.
いつも、一旦ホテルにチェックインしてから、ドンキでお土産を買いに行くのですが、今回はチェックイン前の時間を有効に使い、お土産や食材が買えて便利でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/25 |
| Activity Date: | 2019/10/30 |
Reviewed by: mmam
I made a reservation with Roberts as usual through Veltra. This time, I finished immigration more than an hour earlier than my reservation, and I wondered what would happen. When I went to the reception desk, the cheerful Roberts Aloha staff appeared for the pre-boarding check, and it went smoothly, allowing us to depart in about 10 minutes. We arrived at the condo very smoothly. The driver was also polite.
いつものベルトラでロバーツを予約。
今回は予約より1時間以上早く入国審査が終わり、どうなるかしら?と思いなが受付デスクへへ、乗車前確認も黄色ロバーツアロハでにこやかに登場されスムーズに終了し10分程で出発。とてもスムーズにコンドに到着。
ドライバーさんも丁寧でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/25 |
| Activity Date: | 2019/11/23 |
Reviewed by: TDD
The waves were really strong, and I got seasick. It's a shame I couldn't swim with the dolphins even though I encountered them. It was great that I could get on the boat with a wheelchair. I wasn't sure where the barbecue lunch was held.
波が凄く酔ってしまいました
イルカと遭遇できたのに一緒に泳げなかったのが残念でした。車椅子でも船に乗る事が出来たのは良かったです。バーベキューランチは何処で行って頂けていたのか?分かりませんでした。
| Rating: | |
|---|---|
| Packages: | 割引特典付き!通常プラン |
| Attended as: | Families |
| Posted on: | 2019/11/25 |
| Activity Date: | 2019/11/22 |
Reviewed by: かおりん
I feel at ease, so I always ask for your help. This time, I appreciate your assistance despite my early morning arrival. I've been here several times and have no major concerns in Hawaii, but it's smooth and reliable, so I recommend it even for first-timers. I have also received your help in other countries. I will ask for your assistance again.
安心出来るので、毎度お願いさせて頂いております。今回は早朝到着にも関わらず、対応してくださり感謝です。回数重ねていて、さほど心配事もないハワイですが、スムーズで信頼できるので初めての方でもお薦めです。私は、他の国でもお世話になっております♪。また、お願い致します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2019/11/25 |
| Activity Date: | 2019/11/01 |
Reviewed by: neeti
this was my first visit to oahu and the i had booked an introductory tour. it was a perfect start. our tour guide was really lovely with a good sense of humour . he was also knowledgeable about the local history and little areas of interest being a local interest.
there were lots of visits to some beautiful beaches and enough time at the waimea botanical gardens to go for a wander. the lunch was delicious. topped at the end a visit to the dole plantation.
i wish we had more time at the plantation to actually go out on the train to be amongst the growing pineapples which would have added to the experience
Aloha Neeti,
Thanks for your kind review. We have many places to go on the tour and have to return to Waikiki on time so we only can stay at Dole 30-45 minutes.
Aloha,
Michael
| Rating: | |
|---|---|
| Packages: | Ultimate Circle Island Adventure with Waimea Valley & Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/02 |
Reviewed by: ちこちゃん
The guide, the tour participants, and the weather were all great. It seems that the conditions were unusually good. Personally, I think I could have spent the time more meaningfully if I had prepared my listening skills.
ガイドさんとツアーの参加者、お天気の三点でよかった。まれに見るコンディションの良さだったらしいです。自分としてはリスニングを準備すればもっと有意義に過ごせたと思います。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/12 |
Reviewed by: おばさん
I chose a children's bike because it was too big for me to reach the pedals, but it was tough to ride! (laughs) The male guide spoke broken Japanese, but he was very friendly! He took a lot of photos for us. My husband's bike got a flat tire, but the cool female guide who was behind us responded quickly and really helped us out. It was a tour where we could truly feel the nature of Hawaii, and I was very satisfied.
What I messed up on was the tip! I got off the bike to thank them and ended up parting ways. I thought, "Wait, was I supposed to give the tip at that moment?!" I went back, but the male guide was already gone. I managed to give the tip to the female guide, though. I'm sorry because tipping is not a custom in Japan.
We were blessed with good weather, but I think if it had rained, I wouldn't have been able to manage since I don't usually ride bikes. There are also steep hills, so please be careful while riding to avoid injuries.
自転車が大きく足が届かないので子供用にしましたがこぐのが大変!(笑)
片言の日本語でしたが、とてもフレンドリーな男性ガイドさん!写真もたくさん撮っていただきました。
主人の自転車がパンクしましたが、後ろについてくれたかっこいい女性のガイドさんに迅速に対応していただいたりと本当にお世話になりました。
ハワイの自然を肌で感じられるツアーで大満足です。
失敗したのはチップ!自転車を降りてお礼を伝えて別れてしまいました。
あれ、あのタイミングで渡さないとダメだった⁉︎となり戻りましたが、男性ガイドさんはもう見当たらず、なんとか女性ガイドさんに渡すことはできましたが。
チップの習慣が日本にはないので申し訳なかったです。
天気に恵まれましたが、雨だったら普段自転車に乗らない私は無理だったかな、と思います。急な坂もありますので怪我しないよう気をつけて運転して下さいね。
| Rating: | |
|---|---|
| Packages: | 2時間コース |
| Attended as: | Families |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/10 |
Reviewed by: Sato
The reservation process is easy, and the airport staff provides assistance in Japanese, which is convenient. The transfer to the hotel was smooth, but the pickup from the hotel was delayed both last time and this time. This time, it was about 30 minutes late, but as long as I make it to the flight, a delay is not a problem. However, waiting without knowing if they are coming or not is stressful, so I would appreciate a notification regarding this. For example, an email to inform me that the pickup has departed would be helpful. If this could be improved, it would be excellent. Other than that, I am very satisfied. Thank you!
予約が簡単で、到着後の空港も日本語で対応してくれ便利なので利用しています。
ホテルまでの送りは何も問題無く良いのですが、ホテルからのピックアップは前回も今回も遅れてきました。
今回は30分ほど遅れてきたのですが、飛行機に間に合えば遅れるのは問題ありません、しかし来るのか来ないのか分からず待機しているのは不安になるので、その旨の連絡が頂ければ有難いと思います。例えばピックアップ出発済みのお知らせをメールでも良いのであれば助かります。ここが改善させれると最高です。それ以外は大変満足しています。
有難う御座いました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/21 |
Reviewed by: さなこ
My hotel was the first stop, but I arrived about 20 minutes late. I visited five hotels before heading to the airport. Even so, I arrived about two and a half hours early. I'm glad I got there with plenty of time to spare because the baggage check at Honolulu Airport has a long line.
私のホテルは1箇所目だったのに20分くらい遅れてきました。5箇所ホテルを回って空港へ。それでも2時間半くらい前には到着しました。ホノルル空港は手荷物検査がとにかく並ぶので余裕を持って到着できてよかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/22 |
Reviewed by: ひよこチッキー
This time, the driver was about 25 minutes late for the pickup, and we didn't get out of the vehicle; the hotel staff and we handled the loading and unloading of the suitcases. Moreover, the driving was quite fast, which was nerve-wracking. The drivers we've had before, including this one, were good, so it was disappointing.
Next time, please prioritize safe driving!
今回は送りのドライバーさんが25分くらいの遅延でのお迎えで、降車しないで、スーツケースの上げ下ろしは、ホテルのスタッフや私達が行ないました。しかもかなりのハイスピード運転でドキドキハラハラでした。今までや今回のお迎えドライバーさんは良かったので、残念でした。
次回はぜひ!!安全運転第一でお願いいたします!!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/10/30 |
Reviewed by: aloha
The driver on the way to the hotel seemed to have misunderstood the location, which caused a delay of about 20 to 30 minutes. However, the driver on the return trip arrived on time and comfortably took us to the airport. It's to be expected, but I think that's just part of the unpredictability of traveling abroad.
往路のドライバーさん、ホテルを勘違いして結局2~30分位はロスしてしまった感じでしたが、復路のドライバーさんは時間通りに迎えに来て、余裕で空港まで送り届けてくれました。当然といえばそうですが何が起こるか分からないのが海外旅行かなと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/10/29 |
Reviewed by: アンバー
I expected them to be late, but they arrived almost right on time. Since it's cheaper than a taxi for two people, I would like to use this service again next time.
時間通りにこないことを予想していましたが、
ほぼ時間ぴったりにお迎えにきてくれました。
二人だとタクシーより安いので、次回も際も利用したいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/10/31 |
Reviewed by: 60代男性旅行者
I have used this service multiple times, but this time it took a bit longer because we were a large group. In the past, there were times when I arrived quickly with a smaller group, but this can't be helped. The driver was kind.
何回も利用していますが、今回は多勢で乗車したので多少時間がかかりました。以前、少人数で早く着ける時もありましたが、これはしかたがありません。ドライバーは親切でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/10/30 |
Reviewed by: 60代男性旅行者
Many shuttles do not operate between the islands of Hawaii (only for flights from Japan), but this shuttle does, so I requested it. It arrived on time, allowing me to reach the airport with plenty of time to spare.
ハワイ各島間のエアには対応しない(日本便のみの)シャトルが多いですが、本シャトルは対応するので依頼しました。時間も正確に来てくれたので余裕を持って空港に着きました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/11/01 |
Reviewed by: jijipapa
Since I was with a customer using a wheelchair, it took a little time to board, but I was helped kindly with guidance, which was very helpful. I would like to use this service again next time.
車いす利用のお客と一緒だったので、乗車までに少し時間がかかったが、親切に誘導して貰い助かりました。次回も利用させて貰いたいと思いました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/10/30 |
Reviewed by: ちかこ
I had been wanting to go horseback riding in Hawaii. Initially, I planned to go to Kualoa, but it seemed that the tours there had a lot of free time (waiting) during the scheduled hours, and I didn't want to be bored, so I quickly changed my plans and found this place instead. In the end, it was a great decision to change.
I was disappointed that I couldn't see the sea turtles, which they said you have a high chance of encountering, but the garlic shrimp I had in Haleiwa was very delicious, and I was able to shop at Patagonia as well. It would have been even better if I had more time, but for now, I was satisfied.
At first, I was a bit nervous about horseback riding, but the horses were used to it, so they all lined up nicely and walked leisurely, making it enjoyable even for a first-timer like me. I wanted to take a video, but I had to give up since I couldn't let go of the reins. However, others were taking pictures. I think photos from the horse's back would be a rare capture.
The coastal route was truly amazing, with beautiful scenery that felt very Hawaiian and refreshing. While the lush greens of Kualoa's nature are beautiful, I thought the blue of Hawaii's ocean was even better. I would love to repeat this experience if I have the chance again.
ハワイで乗馬をしたいと思っていました。
はじめはクアロアに行くつもりでしたが、クアロアのツアーは拘束時間内のフリータイム(待機)が多いようで、持て余すのが嫌だったため急きょ予定変更、他にないかと探して見つけたのがこちらでした。
結果、変更して大正解でした。
高い確率で遭遇できるとのことだった海亀を見ることができず残念でしたが、ハレイワで食べたガーリックシュリンプはとてもおいしかったし、パタゴニアで買い物もできました。
もっと時間に余裕があったら尚良かったですが、とりあえず満足でした。
乗馬は、最初は少しビビってしまいましたが、慣れている馬達なので、みんなお利口に1列になってのんびりと歩いてくれて、初めての私にも楽しめました。
ムービーを撮りたかったのですが、さすがに手綱から手が離せなかったため断念しましたが、他の方は撮っていました。馬の上からのビューなんて貴重な写真だと思います。
海沿いを歩くコースも景色が本当に最高で、ハワイらしく、気持ち良かったです。
クアロアの大自然のグリーンもきれいでしょうが、ハワイの海のブルーの方が良かったと思いました。
また機会があったらリピートしたいです。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/11/01 |
Reviewed by: yumik
I found the Roberts reception right after exiting the terminal. It's easy to find.
Since there are few hotels nearby, it was smooth.
I was at the third hotel, but I arrived at the airport before 7 AM and got to the hotel around 8:30.
The bus ride was quite bumpy, so I couldn't fall asleep, but it was easy to navigate, inexpensive, and convenient! I will use it again.
出口を出てすぐにロバーツの受付を発見。わかりやすいです。
寄るホテルが少ないためスムーズ。
私は3件目のホテルでしたが
空港到着が朝7時前、ホテルへ到着したのが8:30くらいでした。
バスの乗り心地は振動が結構響いて寝落ちできませんでしたけど(^-^;
でもわかりやすくて安くて便利!また利用します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/10/27 |
Reviewed by: 704
When I arrived at the airport, I felt unwell and had to go back and forth to the restroom multiple times. I thought I wouldn't be able to take the shuttle bus anymore, and that I would have to go by taxi later. However, they arranged for another shuttle bus and took me to Ala Moana.
空港に着いたときに体調を崩して何度もトイレに行ったりきたり。これはもうシャトルバスには乗れないな~、、、あとでタクシーで行くしかないと思っていたのですが、そのあとシャトルバスをまた手配してくれてアラモアナまで送ってくれました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Couples |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/11/14 |
Reviewed by: kao
I had requested a transfer from the hotel to the airport for six pieces of luggage (two per person for three people), but the driver who came in a taxi told me it would be $5 per piece of luggage. When I called the company listed on the voucher, they said there was no need to pay. When I refused to pay, the driver became furious and insisted on taking me back to the hotel. He seemed threatening, as if I didn't know what he might do if I didn't pay. After contacting the company, they managed to send a different taxi 30 minutes later, but it left me feeling very upset. It was a disappointing end to an otherwise enjoyable trip. I was fortunate that I was able to get through on the phone, but it was terrifying to think about what would have happened if I hadn't been able to reach them.
ホテルから空港までの送迎で事前に荷物を6つ(3名で一人2個ずつ)お願いしていたが、迎えに来たのがタクシーでそのドライバーから荷物1個につき5ドルと言われました。バウチャーに記載の会社へ電話をすると支払う必要はないとの事。それで支払いを拒否したところ、激怒され、ホテルまで戻って下されました。お金を払わないと何をするかわからない感じのドライバーでした。会社へお電話をしてなんとか対応をしていただき30分後に違うタクシーが来ましたが、とても嫌な気持ちになりました。楽しい旅の終わりにとても残念でした。
たまたま電話が通じたので良かったですが、もしつながらなかったらと思うと恐ろしくなりました。
Thank you for your patronage.
We sincerely apologize for any discomfort you experienced during the tour you participated in.
Upon confirming the situation with the local operating company, we found that typically, there should not have been any additional payment required. However, it seems the driver did not understand this. Furthermore, despite you informing the driver over the phone that there was no obligation to pay, the driver reacted with anger, which is completely unacceptable. We deeply apologize for this response.
To prevent similar inconveniences in the future, we will work together with the local operating company to improve our services.
We have also sent you an email regarding this matter, and we would appreciate it if you could check the details there.
Thank you for your understanding.
VELTRA
ご利用ありがとうございます。
この度は、ご利用いただきましたツアーにつきまして、ご不快なお気持ちにさせてしまい誠に申し訳ございません。
当日の状況を現地催行会社に確認させていただきましたところ、通常であれば追加でお支払いいただくことはないのですが、ドライバーが理解していなかったとのことでした。
また、現地催行会社に電話で確認されて支払う義務がないことをドライバーにお伝えいただいたにも関わらず、ドライバーが怒りをあらわにするという、本来あってはならない対応となりましたこと、心よりお詫び申し上げます。
今後同様のご迷惑をおかけしないためにも、現地催行会社と共にサービスの向上に努めてまいります。
別途メールでもご連絡させていただいておりますので、詳細につきましてはメールにてご確認いただけましたら幸いです。
何卒よろしくお願いします。
VELTRA
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/11/22 |
| Activity Date: | 2019/10/23 |
Reviewed by: Emi P.
It’s an experiential luau that families with small children and couples can all enjoy, and my family had a fantastic time! Before the show started, there were activities like fire-starting and making headbands using banana leaves, which kept the audience engaged. They celebrated guests who were there for special occasions on stage, danced with the audience, and above all, the chief's stories were very entertaining, making us laugh from the bottom of our stomachs multiple times! The food and Mai Tai cocktails were also very delicious.
The final fire knife dance was impressive! My 2-year-old son watched intently without blinking!
Definitely experience Chief's Luau! The chief and the crew will surely entertain you!!!
小さいお子様連れの家族、カップル、全ての方が楽しめる体験型ルアウで、私達家族もめいいっぱい楽しませていただきました!ショーが始まる前に火起こしやバナナリーフを使用したヘッドバンド作り体験等があり、観客を飽きさせないような構成になっています。記念日で来ている観客をステージでお祝いしたり、観客とのダンス、また、何よりもチーフの話がとても面白く、途中何度もお腹の底から笑わせていただきました!食事やマイタイカクテルもとても美味しかったです。
最後のファイヤーナイフダンスは見応えありです!私の2歳になる息子も瞬きせずにしっかりと観ていました!
チーフスルアウ、是非、体験して下さい!チーフとクルーがきっと楽しませてくれます!!!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/22 |
Reviewed by: ロコロコ
A vast land that served as the filming location for various movies like Jurassic Park. I realized my dream of visiting here someday. It includes three types of experiences and meals, allowing us to enjoy nature in three different vehicles. I think it's a tour that you can't find in Japan.
Along the way, the guide spoke and played music that made us feel like we were in the world of Jurassic Park, and everyone on the ride got excited and cheered loudly. I'm glad I experienced it. Next, I want to try horseback riding too!
ジェラシックパークなどなどの様々な映画のロケ地となった広大な土地。いつか行ってみたいと思っていた事が実現しました。3種類の体験と食事付き、3種類の車での自然を体験してみて
日本には無いツアーだと思います。
途中、同行したガイドの方がまさにジェラシックパークの映画の世界に居るような曲と喋り方で、乗ってるみんなで興奮して大声で歓声を上げました。体験して良かったです。次は乗馬も体験したいです!
| Rating: | |
|---|---|
| Packages: | 【割引特典付き】通常プラン |
| Attended as: | Families |
| Posted on: | 2019/11/21 |
| Activity Date: | 2019/11/17 |
Reviewed by: ろくちゃん
Whenever I go to Hawaii, I usually spend my time at the beach and shopping, so this time I wanted to try something more active and joined a tour. However, the waiting time between each tour was boring, especially with kids. There wasn't really anywhere to pass the time...
I think the tour content would be enjoyable for movie fans (those who know a lot about it). I only knew a little (and just some parts), so I started to find the tour tiring and wanted to go home by lunchtime, haha. The bumpy ride on the jungle tour was more intense than I imagined; it felt like a serious version of Star Tours at Tokyo Disneyland, haha. I was so busy trying to keep the kids in check that I couldn't really enjoy the scenery. But since I had wanted to go at least once, I’m glad I got to understand the content.
Since the time commitment is long, I think for those who are just a little interested, it would be sufficient to just stop by with a rental car. The ocean view from Kualoa Ranch was really beautiful and different from Waikiki Beach. I heard you can see whales in the winter, so I’d like to come back during that time. Sorry for digressing!
いつもハワイに行くとビーチ・お買い物だったので今回はアクティブにすごしてみたいと思い参加しました。
一つ一つのツアーの間の待ち時間が子供もいたので退屈でした。
時間潰せるようなところも特になかったので・・・。
ツアーの内容は、映画ファン(詳しい方)は楽しいんだと思います。
私は、少し知ってる(しかも一部)程度なので
途中からツアーがしんどくなりお昼時点で既に帰りたかったです 笑
ジャングルツアーの車の揺れが想像以上で東京ディズニーランドの
スターツアーズの本気揺れてるバージョンでした 笑
子供を抑えておくのに必死でそんなに景色も楽しめずでした。
でも一度行ってみたかったので内容がわかったよかったです。
拘束時間が長いので、少し見たいって方は、レンタカーで少し寄る程度で
充分かと思います。クアロア牧場から見える海はワイキキビーチとは違って
すごく綺麗でしたよ。くじらが冬に見えるそうなのでその時期にまた来たいです、話逸れましたが。
| Rating: | |
|---|---|
| Packages: | 【割引特典付き】通常プラン |
| Attended as: | Families |
| Posted on: | 2019/11/21 |
| Activity Date: | 2019/11/14 |
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So glad you had an awesome time! Thanks for joining us and we look forward to seeing you on your next visit to Oahu.