Reviewed by: エリカ
We went as a group of ten, and we were all guided together, with many staff members who spoke Japanese, which made for a fulfilling experience. It rained partway through, but they still made sure we could enjoy ourselves, and it was a lot of fun! I would love to participate again if the opportunity arises. ^ ^
10人という団体で行きましたが、みんなまとめて案内してくださったり、日本語のできるスタッフがたくさんいたり、と充実した時間を過ごすことができました。
途中で雨が降りましたが、それでも私たちが楽しめるように盛り上げてくださり、とても楽しかったです!
また機会があれば参加したいです^ ^
| Rating: | |
|---|---|
| Packages: | 【割引特典付き】通常プラン |
| Attended as: | Friends |
| Posted on: | 2020/01/08 |
| Activity Date: | 2019/09/26 |
Reviewed by: ペンちゃん
The guide was very good. Waimea Canyon had no clouds, and the fern grotto was several times more beautiful at this time of year.
ガイドさんがとても良かったです。ワイメア渓谷は雲1つなく、シダの洞窟も今の時期のほうが数倍綺麗でした。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2020/01/08 |
| Activity Date: | 2020/01/05 |
Reviewed by: Ryo
We were seated at a central window table. There was a leak from the ceiling (it was a sunny day).
Right after we started our meal, water droplets began falling onto our food and clothes. Our clothes were ruined, and of course, we couldn't eat. Three groups, including us, totaling eight people, faced this unfortunate situation.
Everyone was quite mature about it; no one got angry or excited. Instead, there were wry smiles of disbelief. But the mood definitely plummeted! It took a long time for them to respond, and as the countdown approached, we were finally moved to a new table and given food near the dimly lit back of the ship, close to the door leading outside the cabin.
We were looked at with puzzled expressions by other guests. We couldn't see the show in front of us, and our appetite had already vanished.
Despite splurging on a good seat, it turned into the worst countdown that I will remember for a lifetime. Of course, the captain did offer an apology...
中央の窓際席でした。天井より水漏れあり。(当日は晴天でした。)
食事開始早々に水滴が料理や洋服に落ちてきました。
洋服は台無しだし、食事はもちろん食べられません。
我々を含め3組8名の方が災難にあいました。
流石に皆さん大人です。切れて興奮する方はいませんでした。逆に呆れて苦笑い。でも気分は大盛り下がり!
対応に時間がかかりカウントダウンが近くなってようやく新しい席と料理が薄暗い船後部の通路・キャビン外に出るドア付近に設定されました。
他のお客さんに怪訝そうな目で見られました。
前方でのショウも見れませんし、すでに食欲はなくなっていました。
奮発していい席を取ったのに、一生記憶に残る最悪のカウントダウンになりました。
もちろん、キャプテンのお詫びの言葉はありましたが・・・
| Rating: | |
|---|---|
| Packages: | 4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2020/01/08 |
| Activity Date: | 2019/12/31 |
Reviewed by: ポイポイ
This was my second cruise dinner on my fourth trip to Hawaii! I had a great time. It was windy and a bit rocky, but the staff and cast were kind, and I enjoyed my time. I would love to participate again.
ハワイ4回目で2回目のクルーズディナー!とても楽しく過ごせました。風が強くて、揺れたけどスタッフもキャストも親切で楽しい時間が過ごせました。また参加したいです。
Thank you for using Star of Honolulu. We are truly pleased to hear that you had a wonderful time. Our entire staff will continue to work towards improvements for your next visit. Thank you very much.
この度はスターオフホノルルをご利用いただきありがとうございます。楽しい時間をすごして頂いたようで、心より嬉しく感じております。次回も再乗船していただけるときのために、スタッフ一同より改善に向けて努力してまいります。本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2020/01/07 |
| Activity Date: | 2019/12/30 |
Reviewed by: よし&みき
This year, I went to Hawaii for the first time for a countdown party on the ocean!
The ship was so big, I wondered how many people could fit on it!
As soon as we boarded, we were served champagne, and the full-course meal along with the bottle of wine was absolutely delicious.
Finally! We went out on the deck for the countdown: 3, 2, 1.
HAPPY NEW YEAR!
The fireworks were amazing, and I was so moved that I cried.
It became a wonderful memory.
I want to spend the end of the year on a dinner cruise in Hawaii again!
今年はハワイ(^^♪
初めて、海の上でのカウントダウンパーティー(#^.^#)
すごい大きな船で、何名乗るの~?!
ってくらい大きな船でした。
乗船してすぐ、シャンパンをいただき、
お料理のフルコース、ボトルワインまで、最高に美味しかったです(^^♪
いよいよ! デッキに出てカウントダウン 3.2.1.
HAPPYNEWEAR
花火が最高 感激で涙が出ました(#^^#)
素敵な思い出になりました♡
また、年末はハワイのディナークルーズで過ごしたいです(^^♪
Thank you for using Star of Honolulu. We sincerely hope that your New Year's Eve and New Year party will be a memorable occasion. We also look forward to welcoming you back on board when you visit Hawaii again. Our entire staff will continue to strive for improvements leading up to that day. Thank you very much.
この度はスターオフホノルルをご利用いただきありがとうございます。大晦日・新年のパーティが記念に残ることを心より祈っております。また、ハワイにお越しの際には、ぜひ再乗船していただきることを願っております。その日に向けて、スタッフ一同より改善に向けて努力してまいります。本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 5コースとジャズライブ(プライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2020/01/07 |
| Activity Date: | 2019/12/31 |
Reviewed by: ちゃい
It became a wonderful memory to wrap up the year! The timing of the food was great, and I was able to go back and forth to the deck, which made for an amazing time.
1年を締めくくる素敵な思い出になりました!
料理のタイミングもよかったですし、デッキにも行き来できて、最高の時間を過ごせました。
Thank you for using Star of Honolulu. We hope it was a memorable year-end cruise for you. We look forward to having you on board again during your next visit to Hawaii. We will continue to strive for improvements for that day. Thank you.
この度はスターオフホノルルをご利用いただきありがとうございました。記念に残る年末のクルーズだったことを願っております。また、ハワイにお越しに際に再乗船していただけることを祈っております。その日のために、これからも改善に向けて努力していく所存です。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Friends |
| Posted on: | 2020/01/07 |
| Activity Date: | 2019/12/30 |
Reviewed by: hide
On the sunset dinner cruise, I was able to enjoy a delicious dinner while watching the sunset sink below the horizon. My wife, who particularly loves crabs, was thrilled with the all-you-can-eat crab. Additionally, after the dance show, participants were able to join in the dancing, and we had a great time.
サンセットディナークルーズでは、水平線に沈み夕日を眺め、美味しいディナーを楽しむことができました。特に「カニ大好き」な家内はカニの食べ放題の喜んでいました。
また、食後のダンスショーに続き、参加者もダンスに参加できて、十分に楽しみました。
Thank you for using Star of Honolulu. We are truly delighted to hear that you enjoyed the cruise. We hope you will join us again when you visit Hawaii. We are committed to working towards that day. Thank you very much.
この度はスターオフホノルルをご利用いただきありがとうございます。クルーズを楽しんで頂けたようで心より喜んでおります。またハワイにお越しの際に再乗船していただけることを祈っております。その日に向け、努力していく所存です。本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 1スター(クラブレッグ、ステーキ、BBQチキン) |
| Attended as: | Couples |
| Posted on: | 2020/01/06 |
| Activity Date: | 2020/01/01 |
Reviewed by: cambo
The food was just okay, but the sunset views from the ship and the events held on board were very enjoyable! I think it's worth participating at least once!
食事はまあまあという感じでしたが、船から眺めるサンセットや船内で行われるイベントは非常に楽しかったです!一度は参加してみてよいかと思います◎
Thank you for using Star of Honolulu. We are truly pleased that you enjoyed the beautiful sunset. Your valuable feedback regarding the meal will be shared with our staff and will serve as a reference for future improvements. Thank you very much.
この度はスターオフホノルルをご利用いただきありがとうございます。美しいサンセットを満喫して頂き、心より嬉しく思います。食事についての貴重なご意見は、スタッフ一同と共有し、今後の改善の参考と役に立たせて頂きます。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2020/01/06 |
| Activity Date: | 2019/10/15 |
Reviewed by: Tanya
The total experience is awesome! We had a looong day without questions. But the guider made sure the tour was full of fun, stories and care, we didn't feel exhausted.
Started from the lava cave, which is cooler than I expected. Black beach is beautiful. The newly formed lava flow is stunning, also sad when we heard stories from local residents, sorry for their loss. Didn't spend much time in the national volcano park, but it was exactly what we needed, also good timing enjoying the sunset there. 3-courses dinner in the volcano house was perfect, with yummy food and wonderful view overlooking the whole crater. Last but not least, stunning stargazing with professional telescope. Sorry I'm terrible at remembering people's name, thanks very much, our lovely & kind & interesting driver & guider!
| Rating: | |
|---|---|
| Packages: | Deluxe Volcano Tour |
| Attended as: | Couples |
| Posted on: | 2020/01/06 |
| Activity Date: | 2019/12/14 |
Reviewed by: Lisa Fleishman
Smith family knows how to do everything with style class and professionalism.. always a great family time. Everyone knows how to make you feel apart of everything
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Couples |
| Posted on: | 2020/01/06 |
| Activity Date: | 2020/01/03 |
Reviewed by: sanbo
I was disappointed that I couldn't see any whales. However, the weather for the cruising was perfect, so I felt good.
クジラが見えなかったことが残念でした。しかしクルージングには最高の天気だったので、気分は良かったです。
Thank you for using Star of Honolulu. We are truly sorry that the whales did not appear. We hope you will have the opportunity to join us again in the winter.
この度はスターオフホノルルをご利用いただきありがとうございます。鯨が姿を現さず、本当に残念です。また、冬場にお越しになる機会があれば、ぜひ再乗船していただけることを願っております。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2020/01/06 |
| Activity Date: | 2020/01/02 |
Reviewed by: Chief
We had the perfect day to Watch Whales and go to see several in the bay. Great Cruise and Crew and the Buffet Lunch was pretty tasty.
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Afternoon Premier Cruise with Lunch Buffet & Roast Beef Carving Station |
| Attended as: | Couples |
| Posted on: | 2020/01/05 |
| Activity Date: | 2020/01/02 |
Reviewed by: ミルキー
On the first night of our honeymoon in Hawaii, we enjoyed the best sunset, delicious food, and entertainment. The portion size of the three-star cuisine was just right; by taking fewer appetizers at the buffet, we could savor the lobster and meat beautifully. Although the live performance was in English, they sang Japanese songs and ended with a well-known song that everyone could enjoy together, which was a lot of fun. The staff were also working with smiles while having a good time, which made us feel great as well. I would love to participate again.
ハワイハネムーン初日のディナーで、最高のサンセットと美味しい料理、エンターテイメントを堪能出来ました。
3スターの料理のボリュームは、ビュッフェで前菜をとるのを少な目にして、ロブスターとお肉を美味しく食べられる、丁度いい量でした。
英語でのライブでしたが、日本の曲を歌ってくださったり、最後に誰でも分かる曲で全員で盛り上がれたり、とても楽しかったです。
スタッフのみなさんも、楽しみながら笑顔で仕事をしているので、こちらも気持ちが良かったです。
また参加したいです。
Thank you for using Star of Honolulu. We are truly happy to have contributed to wonderful memories for your honeymoon. We hope to welcome you back when you visit Hawaii again. Our entire staff will continue to strive for improvements leading up to that day. Thank you very much.
この度はスターオフホノルルをご利用いただきありがとうございます。新婚旅行の良い思い出になり、心より嬉しく感じております。また、ハワイにお越しの際に再乗船頂けることを祈っております。その日に向けて、より改善できるようにスタッフ一同、努力してまいります。本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2020/01/05 |
| Activity Date: | 2019/12/08 |
Reviewed by: レジーロ
The sunset was very beautiful and amazing. However, the dinner on the cruise ship was disappointing, so my rating is a bit lower. I had dinner at another restaurant afterwards.
サンセットとても綺麗で最高でした。が、客船タイプディナーがお粗末で評価は少しがっかり。
また、別の店でディナーしました。
Thank you for using VELTRA.
We are very pleased to hear that you enjoyed the sunset cruise.
We apologize for not being able to meet your dining preferences.
We appreciate your understanding regarding the limited offerings on board.
We hope you will use VELTRA for your next trip as well.
VELTRA Customer Support
この度はVELTRAをご利用いただきありがとうございます。
サンセットクルーズをお楽しみいただけたようで大変うれしく思います。
お食事はお客様のご希望にお答えすることができず申し訳ございません。
船上での限られたご提供となりますこと、ご理解いただけますと幸いです。
次回のご旅行も弊社VELTRAをご利用いただけますと幸いです。
VELTRAカスタマーサポート
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2020/01/05 |
| Activity Date: | 2020/01/02 |
Reviewed by: ポポちゃん
On January 2nd, I participated in the first day of the whale watching season. The weather was perfect, and I was excited to join, but unfortunately, we didn't see any whales. It seems that sometimes days like this happen, but if you don't see any whales, you can show a re-participation ticket (issued at the ticket center after disembarking) to get on another boat for free during that season. However, you must make your own way to the boarding area.
Due to our schedule, we couldn't try again during our stay this time, but if you're really eager to see whales, it might be a good idea to plan for a backup day in case you don't see any.
However, we did get to see a pod of dolphins, and the staff were all very kind.
1月2日、クジラウォッチングシーズンの初日に参加。
最高のお天気でワクワクしながら参加しましたが、残念ながら、クジラは見れませんでした。
たまにはこんな日もあるようですが、見れなかった場合、再参加のチケット(船を降りてからチケットセンターで発行)を見せればその年のシーズン中は再度船に無料で乗せてくれるみたいです。
但し、船乗り場までは自分で来ることが条件です。
私達は今回はスケジュールの都合上、滞在中に再度トライはできませんでしたが、どうしてもクジラを見たい方は、もしも見れなかった時の為に予備日も考えていたらいいかもしれません。
でも、イルカの群れを少し見ることができましたし、スタッフの方は皆さんとても親切でした。
Thank you very much for joining our cruise.
We are very sorry that you were unable to enjoy whale watching on the first day of the season.
Please do come again if you have the opportunity.
All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
今シーズン初日クジラの観測をお楽しみ頂けず、大変残念に思います。
是非また機会があればお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2020/01/05 |
| Activity Date: | 2020/01/02 |
Reviewed by: レジーロ
I thought we would go a bit further out to watch, but we started watching near the island. I expected to see whales as close as in the photos, but they were a bit far away, and we could only see their dorsal fins. I think there are hits and misses, but it's disappointing.
もう少し沖に出てウォッチするかと思ったら島の近くで待機してウォッチング開始。写真ほどのホェールを観れると思いきやちょっと遠い上に背鰭が見れる程度でした。当たり外れはあると思いますが残念です。
Thank you for using VELTRA.
We hope you enjoyed the winter whale watching.
As it is a natural occurrence, we appreciate your understanding that the appearance of whales may vary depending on the conditions of the day.
We would be grateful if you could choose VELTRA for your next trip as well.
VELTRA Customer Support
この度はVELTRAをご利用いただきありがとうございます。
冬のホエールウォッチングはお楽しみいただけましたでしょうか。
自然のものゆえ、クジラの出現には当日の状況により差がございますこと、ご理解いただけますと幸いです。
次回のご旅行も弊社VELTRAをご利用いただけますと幸いです。
VELTRAカスタマーサポート
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2020/01/05 |
| Activity Date: | 2020/01/02 |
Reviewed by: チャッキー
I participated on the first day of the season. I was looking forward to it, but unfortunately, we couldn't see any whales. It was disappointing since the kids were also looking forward to it, but I understand that it's all about luck. If I have the chance to come back in winter, I would like to try again.
シーズン初めての日に参加しました。
楽しみにしていましたがクジラを見ることができませんでした。こればっかりは運もあるので仕方がなかったのですが、子供達も楽しみにしていたので残念でした。
冬に来る機会があればリベンジしたいと思います。
Thank you for using Star of Honolulu. We are sorry that the whales did not appear. We sincerely hope you will join us again. Thank you very much for this time.
この度はスターオフホノルルをご利用いただきありがとうございました。鯨が姿を現さずに残念です。また、ぜひ乗船していただけるのを心より祈っております。今回は本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2020/01/05 |
| Activity Date: | 2020/01/02 |
Reviewed by: Danidawn
The tour guide was the best, we had the best time. We learned a lot and age a lot.
| Rating: | |
|---|---|
| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Families |
| Posted on: | 2020/01/04 |
| Activity Date: | 2019/12/15 |
Reviewed by: Greentea
I participated with my parents in their 70s.
Previously, I had joined a sunset tour at Mauna Kea on the Big Island, so this time I definitely wanted to experience the sunrise.
The sunrise at Haleakalā was truly a precious experience. The sun rising from the magnificent sea of clouds is hard to describe. The space where we waited in the dark, shivering from the cold, transformed into a bright and warm glow with the sun's arrival—it's something you can only understand by experiencing it. The starry sky was also exceptional, but the beauty of the changing colors of the sky is beyond words.
At the summit, there were many tourists reserving spots, and we waited for about an hour. Warm clothing is essential. We prepared winter heat-tech shirts, down jackets, hats, and gloves, but I regretted not wearing two pairs of pants. Hand warmers are also a must, especially for Japanese people who are sensitive to the cold. However, for the trip back and forth, it's better to wear light clothing like a T-shirt, and it's advisable to prepare for changing clothes on the bus since you can leave your luggage there.
One disappointing aspect was that I had requested a Japanese audio guide, but ultimately there was nothing available. I was prepared for the fact that the sunrise tour only had an English guide, but I had a bit of hope since VERTRA's website mentioned one audio guide for every two people. While it was fine to follow along with others to see the sunrise, I could hardly understand the explanations from the guide on the way there and back due to my limited English skills. That was disappointing.
Breakfast was at a golf course, where you can choose your favorite menu items. The breakfast was really delicious. However, the guide didn't manage the seating arrangements well, and we ended up separated into two groups of two and one for breakfast. I understand that it's difficult to expect the same level of detailed service as in Japan, but I wished the guide had put in a little more effort.
The Haleakalā sunset tour in Japanese is also popular. For those who are good at English and okay with a midnight departure, I think the sunrise tour is definitely worth it. However, if I have the opportunity to go to Maui again, I would like to participate in the sunset tour. Alternatively, it might be good to drive to Haleakalā myself since the road is straightforward, so there's no chance of getting lost—just during the daytime.
70代の両親と参加しました。
以前、ハワイ島でマウナケアのサンセットツアーに参加していたので、今回は是非サンライズを、と思って参加しました。
ハレアカラのサンライズは本当に貴重な体験になりました。
雄大な雲海から昇ってくる太陽はなんとも言い難く。真っ暗で寒さに震えながら太陽を待っていた空間が、太陽によって一気に明るくあたたかく輝いたものに変化していくのは、体験してこそわかるもの。星空も抜群でしたが、移りゆく空の色の美しさはなんとも言えません。
山頂には大勢の観光客が場所とりをして、1時間ほど待っています。
防寒具は必須。私たちは冬用のヒートテックのシャツにダウン、帽子や手袋も準備していましたが、それでもズボンを二枚ばきにすれば良かったと後悔しました。カイロも必須です。寒さに過敏な日本人は特にかも。
ただし、行き帰りは普通にTシャツの軽装の方がよく、バス車内で脱ぎ着ができるように準備しておいた方が良いと思います。バスには荷物を置いておけるので。
残念だったこと。
日本語のオーディオをリクエストしていましたが、結局何もないまま。
英語ガイドしかサンライズはないので覚悟はしていましたが、VERTRAさんのHPには2人に1台貸し出し、とあっていたので少し期待していました。サンライズを観るについては、他の人と同じように動いていれば大丈夫だったのですが、行き帰りのガイドさんの説明など、こちらの英語力の乏しさもあって殆どわからず。残念でした。
朝食はゴルフ場で。自分の好きなメニューを選べます。
こちらの朝食は本当に美味しかったです。
ただ、座席の配分をガイドさんが上手に手配してくれず、私たちだけ2人と1人に分かれて朝食を取りました。日本のような細やかなサービスを求めるのは難しいとはわかっていますが、ガイドさんのもう一手間が欲しかったです。
ハレアカラはサンセットの日本語ツアーも人気です。
英語が得意、夜中の出発もOKの方はサンライズツアーも大いにありかと思いますが、今度、もしマウイに行く機会があればサンセットに参加したいと思います。もしくは、ハレアカラを自分でドライブするのが良いかもしれません。道路については一本道ですので、迷うこともなく。ただし日中に。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2020/01/04 |
| Activity Date: | 2019/12/29 |
Reviewed by: どんぱち
It was the countdown I was expecting.
I had a great time.
The food was decent.
One bottle of wine for two people was too much. While we did get a window seat as promised, it was disappointing that we couldn't see the stage.
期待していたとおりのカウントダウンでした。
楽しかったです。
料理もまずまず。
ワイン2人に一本は多すぎでした。窓際確約もそのとおりでしたが、ステージが見えなかったのは残念でした。
Thank you very much for joining our cruise this time. Please come back to countdown with us again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
是非また私共と共にカウントダウンをしにいらしてください。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3コースディナーとポリネシアンショー |
| Attended as: | Families |
| Posted on: | 2020/01/04 |
| Activity Date: | 2019/12/31 |
Reviewed by: Sarojani
It was worth the money.
Loved the food and the performance
Just awesome
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: Kindosan
We made a reservation for four family members at Five Star on Christmas Eve. It seemed like there was a shortage of staff, as our table was attended by what appeared to be a beginner high school student. The wine cork broke, and after pouring the wine generously into the glasses, they were left unattended even after being empty, so I ended up pouring it myself. The staff didn't provide any advice on the spot, and on the way back in the elevator, we were laughed at for having that particular server. I think it's only natural to follow up if you're aware of the situation, but it seemed like Five Star lacked that kind of consideration.
I ordered the filet steak rare, but it was medium rare. It was probably pre-cooked. The quality of the meat wasn't too bad, so it's a shame.
Five Star is great for enjoying the night view, but this cruise would be better for having fun with a three-star experience.
クリスマスイブに5スターが空いていたので、家族4人で予約。アルバイターが不足している時期だったのか、テーブル担当が高校生?と思われる初心者だった。ワインのコルクは折れてしまうし、グラスに並々と注いだ後は空になってもいつまでも放置されていたので、自分で注ぐことに。スタッフはその場でアドバイスすることもなく、帰りのエレベーターで何某の担当であったことを笑われてしまう始末。気づいているならフォローするのが当たり前だと思うのだが、そういう配慮はなさそうな5スターだった。
ヒレステーキをレアで注文したのだが、ミディアムレアだった。おそらく調理済みだった。肉質はそんなに悪くなかったので残念。
夜景を見るには5スターが良いが、このクルーズは3スターでワイワイ楽しむのがいいだろう。
Thank you very much for joining our cruise.
We are very sorry to hear that you did not fully enjoy our Five Star Dinner Cruise.
We will share your comments internally and use them to improve our services in the future.
Thank you for your valuable feedback.
We look forward to welcoming you back again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
私共のファイブスターディナークルーズを十分にお楽しみ頂けず、大変残念に思います。
頂きましたコメントは社内で共有させて頂き、今後のサービス改善に役立たせて頂きます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Families |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/24 |
Reviewed by: だーまつ
I was able to enjoy a leisurely dinner while gazing at the ocean in Hawaii. I recommend it for those who love that quintessential Hawaiian vibe.
ハワイの海を眺めながら、のんびりとディナーを楽しめました。いかにもハワイって、感じが好きな方にはおすすめですよ。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed your cruise in Hawaii. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
ハワイでのクルーズをお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: TOMY
I took the New Year's Eve cruise on December 31st. The ship rocked quite a bit.
I didn't expect it to sway that much. I took some motion sickness medication, which helped a little.
12/31の年越しクルーズを利用しました。
かなり船が揺れた。
あそこまで揺れるとは想定してなかったです。
酔い止め薬を飲んで少し楽になりましたが。
Thank you very much for joining our cruise.
We are very sorry to hear that you could not fully enjoy the experience due to seasickness.
If you have another opportunity, we hope you will enjoy it next time.
All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
船酔いの為十分にお楽しみ頂く事が出来ず、大変残念に思います。
またの機会がございましたら、次回は是非お楽しみ頂ければと思います。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: ハワイが一番
In the morning, we used eBikes. There are options for shorter people, but it's better to be at least 140 cm tall. Also, it's not suitable for those who don't usually ride bikes or for the elderly. The speed can be quite fast, and the hills are steep. The grandmother who accompanied us was very slow and couldn't pedal up the hills, so she retired midway. The guide speaks English, but it's not a problem if you don't understand it at all.
In the afternoon, due to bad weather, we had to slightly change the kayaking course and gave up on landing on the uninhabited island. The tide and waves were quite strong. It requires considerable upper body strength, so elderly participants should think carefully.
As mentioned in reviews, the lunch was terrible.
午前中はeBIKEです。背が小さい人用もありますが、身長は140cm以上あった方がいいです。また、普段自転車に乗らない方や高齢者は不向きです。結構なスピードがでますし、坂も急です。同行したおばあちゃんは非常にペースが遅く、上り坂もこげなくて途中でリタイアしていました。英語のガイドですが理解できなくても全く問題ありません。
午後のカヤックは天候不良により少しコース変更し無人島への上陸は断念しました。潮の流れ、波とみにきつかったです。結構上半身の力が必要なので高齢者の方は熟考してください。
口コミでも散見されますが、ランチは最悪です。
| Rating: | |
|---|---|
| Packages: | 2時間コース+カヤックツアー+BBQランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/31 |
Reviewed by: りょうさん
I made a reservation for the full course, so I was able to enjoy the smoothness of the service provided, as well as the music performances and hula dancing. The champagne, photos, cake, roses, and the Tantalus night view were all fabulous. I highly recommend it to everyone.
フルコースで予約して行きましたから、安心して提供されるサービスのスムーズさや、音楽演奏やフラダンスを楽しく鑑賞することができました。シャンパン、写真、ケーキ、ばら、タンタラス夜景、すべてブラボーでした。皆さんにお勧めします。
Thank you for using Star of Honolulu. We are truly delighted that you enjoyed the full course, performance, and night view. We hope you will consider joining us again on your next visit to Hawaii, and we will continue to strive for improvements in the meantime. Thank you.
この度はスターオフホノルルをご利用いただきありがとうございました。フルコースとパフォーマンス、夜景を楽しんで頂き、心よりうれしく感じております。また、ハワイにお越しになる際にも、再乗船頂くけるかもしれませんので、その日に向けてより改善の努力を続ける所存です。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 豪華5スター(全7品 プライムテンダーロイン付きコース料理)<~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/30 |
Reviewed by: MoniqueS
The boat was interesting. The hula dance experience on the way back improved the overall tour. It was hard to enjoy the Fern Grove because you are crowded with many people.
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/30 |
Reviewed by: かずがーが
I stayed at the King Kamehameha Hotel and participated because I am learning hula. As others have mentioned, I don't think reconfirmation is necessary. When I arrived around 5 PM, there was a long line. Most of the people were foreigners. Arriving by canoe from the sea was something unique that other luau shows don't have, and it was very lovely. The food was quite tasty. The show was exciting and enjoyable. It would have been even better if there had been a modern hula show as well.
キングカメカメハホテルに滞在していたのと、フラを習っているので参加しました。
他の方も書かれているように、リコンファームは必要ないかと思います。
17時頃に行くと長蛇の列。
殆どが外国の方でした。
海からカヌーでの登場は他のルアウショーにはなく、とても素敵でした。
お料理は普通に美味しかったです。
ショーの内容も迫力があって楽しめました。
現代フラのショーもあったら尚良かったかな。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2020/01/02 |
| Activity Date: | 2019/12/03 |
Reviewed by: akubichan
The stars were very close and beautiful. It felt like they were falling. The weather was nice, and the sunrise was also very beautiful. At the summit, the wind was strong, and the perceived temperature was quite low. I wore Heattech and a down jacket, along with fleece-lined sweatpants, but it was still cold, and I lost feeling in my toes. It might be a good idea to prepare leg warmers, gloves, and a wool hat. I participated alone, and there were no other Japanese people, but everyone on the tour was nice and friendly, and they spoke to me casually. Thanks to that, it turned out to be a fun tour.
とても星が近く綺麗でした。星が降ってくるような感じでした。
お天気も良く日の出もとても綺麗でした。
山頂では風が強く、体感温度はかなり低かったです。ヒートテックにダウン、下は裏起毛のスウェットパンツでしたが寒くて足先の感覚は無くなりました。レッグウォーマーや手袋、毛糸の帽子等の準備はされた方が良いかも。
1人で参加、他に日本人はいませんでしたが、ツアーに参加される方も良い方ばかりで気さくに声をかけていただきました。
おかげで楽しいツアーになりました。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/01 |
| Activity Date: | 2019/12/29 |
Reviewed by: Guilietta Kim
It was very impressive that a tour guide has shared a lot of stories about cultures of Hawai'i during the entire tour program. The courses were absolutely nice. The view of a coffee farm was so beautiful and the dinner was much nicer than I expected. When it comes to stargazing tour, the tour guide moved the spot for better sightseeing and it was brilliant. Even though I am not a native speaker, I fully enjoyed this tour program and I highly recommend this one to everyone.
| Rating: | |
|---|---|
| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Solo Travelers |
| Posted on: | 2020/01/01 |
| Activity Date: | 2019/12/27 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for using Star of Honolulu. We sincerely apologize for the inconvenience that occurred. We are deeply saddened that an unfortunate event took place during your New Year's Eve party. We will share your valuable feedback with everyone as we strive for improvement in the future.
この度はスターオフホノルルをご利用いただきありがとうございました。また、不手際があったことを心よりお詫び申し上げます。せっかくの大晦日・新年のパーティに不運なことが起きてしまい、心を痛めております。頂いた貴重なご意見は今後の完全に向けて皆で共有し、努力してまいる所存です。