Reviewed by: Marzia (Roma-Italy)
This tour was the last thing I did in Hawaii, but certainly the most beautiful and the most intense. It was born in my head as a different way to get to the airport and it proved rather to be the cherry on top! I met at dawn my personal guide, Jasmine Kilborn, a magnificent Hawaiian girl who transmitted to me all her love for the island of Maui, for the history of Hawaii, for their traditions. We visited amazing places and we breathed the magic of nature in its more authentic splendor: old Lahaina, Nakalele Blowhole, Makamakaole Stream and Waterfalls.... The road itself was worth the travel and during the trip Jasmine told me about religion, Hawaiian language, Hawaiian habits and she put traditional music and songs to accompany the emotions that we lived. I felt a real sense of accomplishment! MAHALO NUI LOA!
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| Packages: | Customized West Maui Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2015/04/08 |
| Activity Date: | 2015/03/28 |
Reviewed by: Heidi and Sarah
My sister and I have some experince riding horses and were very excited after booking this excursion. When we arrived, it was clear that the horses were well taken care of. The guides, Sarah and Gina, were amazing!! They were very alert and attentive to those who had never ridden before, were informative about the island, answered all of our questions and they were sure to get us to the sunset view in time. Safety was a first priority and Sarah and Gina were very aware of taking great pictures of all of us. The only suggestion I have is that booking this excursion requires a car. We took the bus to the last stop on the route then had to walk three miles to the polo club which was fine on the way in but we had to hitch a ride on the way back because it was after dark and we were not comfortable walking back to the bus stop.
Thank you for your kind feedback! We are delighted to hear that had a great experience. Apologies for having to take the bus...we are in the country and there's not much public transportation by us. We usually recommend renting a car and making a day of it on the north shore. Just glad you made it back safe.
All the best,
Amanda
| Rating: | |
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| Packages: | Standard Sunset Horseback Ride - Most Popular! |
| Attended as: | Families |
| Posted on: | 2015/04/06 |
| Activity Date: | 2015/02/18 |
Reviewed by: hasu
When I first saw the horse, I felt scared because of its size, but once I got on, it was very smart and I was totally fine. The scenery was absolutely stunning. After two hours, my backside started to hurt a bit, though. (laughs) The hamburger and onion rings were incredibly satisfying and very delicious!
最初に馬を見た時は、大きさに怖いなぁと感じたけれど、乗ったらとっても賢くて全然大丈夫でした。
とにかく素晴らしい景色に感動です。さすがに2時間だと後半はお尻が痛くなります。笑
ハンバーガー&オニオンリングは食べ応え抜群で、とても美味しかったです♪
| Rating: | |
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| Packages: | 映画ロケ地+山+海コース<2時間/現地集合・解散> |
| Attended as: | Couples |
| Posted on: | 2015/04/06 |
| Activity Date: | 2015/03/30 |
Reviewed by: Helen
We really enjoyed all activities. Our guide Jeremy was informative and made the day very enjoyable. Would recommend the hike bike sail snorkel. All Places interesting and gave us different views of Oahu
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2015/04/06 |
| Activity Date: | 2015/04/02 |
Reviewed by: MARO
The only scary moment was the jump itself, but everything else was amazing. It seems we didn't reach an altitude of 4200, so we received a refund. I would love to try it again if I go back.
怖かったのは飛び出す瞬間だけであとは最高でした。高度が4200到達しなかったらしく返金もありました。もし次に行っても挑戦したいです。
| Rating: | |
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| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/04/06 |
| Activity Date: | 2015/01/17 |
Reviewed by: Tomoko
We had some concerns about the altitude and cold weather due to our age as a couple in our 50s, but thanks to the thoughtful and friendly guides, those worries were unfounded, and we were able to enjoy the best sunset and starry sky. Next time, we will join with our son and daughter-in-law. Thank you very much.
アラカン熟年夫婦の参加で、高所と寒さにたいして若干の心配がありましたが、楽しく親切なガイドさんたちのご配慮で杞憂に終わり、最高のサンセットと星空を楽しむことができました。次回は息子、娘夫婦たちとまた参加させていただきます。ありがとうございました。
Thank you very much for participating in our tour. The sunset from the summit of Mauna Kea is amazing, isn't it? The sunrise is also wonderful, so please bring your family next time and join us. All of our staff are sincerely looking forward to your visit.
Nature School
弊社のツアーにご参加いただきまして誠にありがとうございました。
マウナケアの山頂からの夕陽は最高ですね。日の出も素晴らしいですので次回はお子様家族をお連れになりご参加くださいませ。
スタッフ一同心よりお待ち申しております。
ネイチャースクール
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2015/04/05 |
| Activity Date: | 2015/04/01 |
Reviewed by: Meris
Our guides were great, they were Sarah and a lovely red head from CO, I don't remember her name.
I have always wanted to ride a horse on, on, a beach, not near one, not within view of, on a beach. Splashing in the water. This ride was not on a beach and should not be advertised as such.
Aloha Meris,
Thank you for taking the time to write a review on your experience with us. We are glad to hear you enjoyed your tour guides and our apologies you were so disappointed about not being able to go in the water with your horse. It is illegal in the state of Hawaii to take livestock of any kind in the ocean so we go as close as we legally can to the water. I can assure you that we do take the horses on the sand /beach so you were not mislead.
All the best,
Amanda
| Rating: | |
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| Packages: | Standard Daytime Horseback Rides |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/05 |
| Activity Date: | 2015/03/27 |
Reviewed by: ピロちゃん
I had seen Waipi'o Valley from above, but next time, I definitely want to ride through the valley, as my husband hopes. We were a Japanese couple among the foreign participants. It was a fun time, leisurely riding through the forest and sometimes splashing across the river. When a foreigner spurred their horse, mine reacted and charged into the river at an incredible speed—it was truly surprising! Since it was my second time riding, I held onto the reins tightly, worried about letting go, and I was relieved that nothing happened. (My husband was also worried he might fall off!) Next time, a buggy ride sounds interesting too!
ワイピオ渓谷を上から眺めた事は有ったけど、次回は是非渓谷を乗馬でと言う主人の希望で参加外国人の方達に日本人のカップルと私達夫婦でした。
林の中をゆったりと時には川もザブザブと渡りながらの楽しい時間でした。
外国人の方が自分の馬をけしかけ、それに私の乗った馬が反応し、すごい勢いで川に突進して
いった時は本当にビックリ!二度目の乗馬だったので、手綱を離すものかと握りしめ何事も
無くてホッとしましたが。(主人も落馬するかとヒヤッとしたそうです!)
次回はバギーも面白そう!
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| Attended as: | Couples |
| Posted on: | 2015/04/05 |
| Activity Date: | 2014/09/25 |
Reviewed by: よなが
The young guides took a lot of photos for us. The service that allows you to download photos from the blog later is really great!
We experienced so many wonderful colors of the Earth, like the rainbow we saw from the car, the sunset from the mountain top, the shadow of the Earth and the rainbow-colored gradient sky that can only be seen just after the sun sets, and finally, the starry sky and the moon...
I had a happy time listening to the explanation of the constellations while lying on the ground. It was very helpful that they pointed out the stars with a laser, making it easy to understand their positions.
They also provided a telescope, and after seeing Jupiter with its two lines and its surrounding satellites, I was thrilled to see the moon with its clearly visible craters. Next time, if I have the opportunity to participate, I would like to join during a time when there are many stars visible with less moonlight.
It was a tour that allowed us to fully enjoy the great nature of Hawaii. My nephew, who participated with me, is saying he wants to go back to the Big Island. I'm sure it has become an unforgettable memory.
Thank you very much to all the guides.
若いお二人のガイドさんがたくさん写真を撮ってくださいました。
後日、ブログから写真がダウンロードできるというサービスはとても良いですね!
車の中から見た虹、山頂から見た夕日、日が沈んが直後にだけ見ることのできる地球の影と虹色グラデーションの空、そして最後に見た星空と月・・・。本当にいろいろな素晴らしい地球の色を体感させていただきました。
地面に寝っ転がりながら星座の説明を聞かせていただき幸せな時間を過ごさせて頂きました。
レーザーで指し示していただいたので星の位置がわかり大変よかったと思います。
望遠鏡も用意していただき、2筋のラインが入った木星と木星の周りの衛星を見た後、クレーターのはっきり見える月を見て感激しました。
次回、参加する機会があったら月の光が少ない星がたくさん見える時期に参加したいと思います。
ハワイの大自然を満喫したツアーでした。一緒に参加した甥はまたハワイ島に行きたいと申しております。きっと忘れられない思い出になったことと思います。
ガイドの皆さま、どうもありがとうございました。
Thank you very much for participating in our tour. Mauna Kea is always a unique experience, no matter how many times you climb it. We have many customers who return to us. We hope you will visit the Big Island again next time. All of our staff are sincerely looking forward to your visit.
Nature School
弊社のツアーご参加頂きまして誠にありがとうございました、
マウナケアは何回のぼっても同じ事がございません。リピートされるお客様も大変大勢いらっしゃいます。次回もぜひハワイ島にお越しくださいませ。
スタッフ一同心よりお待ち申しております。
ネイチャースクール
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/05 |
| Activity Date: | 2015/03/29 |
Reviewed by: よしゆき
There were 10 participants in the tour. Our guide was Rick, who had previously worked as a wedding planner in Honolulu. He was lively and attentive. I had expected the representative to guide us, but he was on a business trip to Japan, so Rick took over.
The participants joined us at a Krispy Kreme Doughnuts along the way, where we received one doughnut and a drink. There were two types of doughnuts: the original and a flavor not available in Japan. I thought it would have been better if the guide had asked for our preferences since the original can be found in Japan.
We made stops at souvenir shops and for restroom breaks to prevent altitude sickness before reaching the summit. We were able to see a beautiful sunset, and Rick took many photos for us. The scenery was breathtaking, changing my perspective on life. I felt the grandeur of the earth and the universe, and in that vastness, I felt small. It gave me courage to keep going.
We had a Japanese bento box in the car, which was fairly good. The warm tea was a nice touch. Next, we moved to a point where we could see the stars clearly. Once the chairs and telescopes were set up, we prepared for the cold and headed outside. I was amazed at how many stars there were. I realized that the North Star was lower in the sky, and being close to the equator in Maui was a new experience for me. We could clearly see the Big Dipper as well. I thought it would have been great to have the star chart I used in elementary school to better understand the explanations. Rick provided thorough explanations, and we got a good view of Venus, which was also impressive.
However, it was very cold outside. They provided some warm clothing, but it might be better to bring your own, especially a warm hat and gloves. Having Heattech would be even better.
I found the discussions about the silver sword plant and the nene bird to be very interesting.
Thank you, Rick, for a wonderful tour!
ツアー参加者は10人。
ガイドさんは、以前ホノルルで結婚式のプランナーをやっていたというリックさん。
軽快なトークと細やかな気遣いができる方でした。
代表の方のガイドを期待していたけど、日本へ出張されているとの事で代わりでした。
参加者は途中のクリスピークリームドーナッツで合流。ドーナッツ1個と飲み物のサービス。
ドーナッツはオリジナルと日本にはないフレーバーの2種類。ガイドさんが適当において行く。オリジナルは日本でも食べられるから好みを聞いて注文してくれればよいのにと思いました。
途中、高山病を防ぐ為にお土産屋さんやトイレ休憩をはさみ、山頂へ。
きれいなサンセットを観れました。写真もたくさん撮ってくれました。人生観変わるようなそんな景色に感動。大地・宇宙の雄大さを感じ、その中にいる小さな自分。がんばろう、と勇気をもらいました。
車中で日本食のお弁当。まぁまぁおいしい。温かいお茶もうれしいサービス。
次は星がよく見えるポイントへ移動。椅子や望遠鏡の準備が整ったら防寒の準備をしていざ、外へ。
こんなにも星ってあったんですね、と感動。北極星が下の方にあり、北半球でも赤道に近くマウイに来ているんだと改めて実感。北斗七星もきれいに柄杓が観れました。小学校で使った星図版を持って説明と聞けば良く理解出来ただろうな〜と。リックさんもきちんと説明してくれました。金星もよ〜く観れてまたまた感動。
でも外は寒い寒い・・・。防寒は貸してくれるけど自分でも持って行った方がよいかも。特に温かい帽子と手袋。ヒートテックもあればなおさらいいかも。
その他、銀剣草やネーネーの話は興味深く聞かせてもらいました。
リックさん、すてきなツアーをありがとうございました。
Thank you for participating in the tour. The reason we eat donuts along the way is to prevent altitude sickness. The starry sky viewed through a telescope at 3,000 meters is completely different from the starry sky seen from the hotel, and I will introduce you to stars that are not visible to the naked eye!
ツアーご参加有難うございました。途中ドーナッツをなぜ食べるかというと、高山病予防なのです。3000メートルから望遠鏡で見る星空は、ホテルで見る星空とは全く違い、目に見えない星を皆さんにご紹介致します!
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| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Couples |
| Posted on: | 2015/04/05 |
| Activity Date: | 2015/03/09 |
Reviewed by: Maiwayalways1
Our guide was Greg. He was so sweet and genuine. As we trailed he would give us some history on the names of the cities surrounding the ranch, the different boarding houses for the various horses on the land and we saw roaming cattle and goats. A few roosters and chicken also. The girls really enjoyed themselves on the trail being surrounded by nature here. As we rode uphill and finally reached our camp, you smelled the campfire and saw a breath taking view of the ocean. The sight is amazing! The meal was strip steak, tempura shrimp, rice and mac salad. It was so delicious! And you roasted your own marshmallows for s'mores! As we rode down toward the valley, again you could see the elevation and beautiful land surrounding this huge ranch. This was our second sunset ride@ Gunstock and we will be returning again.
Thank you so much for taking time to review us! We are always happy to hear customers feedback. Hope to see you again. Gunstock Ranch
| Rating: | |
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| Packages: | Sunset Ride & Campfire Dinner [2 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2015/04/03 |
| Activity Date: | 2015/03/30 |
Reviewed by: Kan
I was really looking forward to going to the Big Island, but I ended up getting altitude sickness and caused some trouble. It seems that many people with weaker bodies can have their health affected by the sudden high altitude, even by car. The weather was bad, but when I reached the summit, I was able to see a magnificent sea of clouds and a sunset. The lunch was also delicious. Thank you very much.
ハワイ島に行って一番の楽しみにしていましたが
高山病になってしまいご迷惑をかけました
体の弱い方にはいくら車とはいえいきなりの高地ですので体調を崩される方も多いそうです
お天気も悪かったですが頂上に行くと見事な雲海とサンセットを見る事が出来ました
お弁当もおいしかったです
ありがとうございました
Thank you very much for participating in our tour.
I hope you weren't feeling too well during your trip. As you know, Mauna Kea is 4,205 meters high, and the oxygen at the summit is about 60%.
I think you must have been tired during your travels. Please join us for another tour the next time you visit the Big Island.
All of our staff are sincerely looking forward to your return.
Nature School
Tomoe
弊社のツアーにご参加頂きまして誠にありがとうございました。
旅行中で体調があまりよくなかったのでしょうか?マウナケアはご存知の通り4205メートルございまして、山頂の酸素は60%ほどです。
旅行中でお疲れだったのだと思います。次回ハワイ島にお越しのさいはまた違うツアーにもご参加くださいませ。
スタッフ一同心よりお待ち申しております。
ネイチャースクール
トモエ
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2015/04/01 |
| Activity Date: | 2014/10/01 |
Reviewed by: のもてぃ
We participated as a family in mid-March. To enter the Waipi'o Valley, you can go by car, horse-drawn carriage, four-wheeler, or horseback. Since our child wasn't old enough to drive a buggy, we chose to ride horses. It was our family's first horseback riding experience, lasting about two hours, and we were able to enjoy it with peace of mind. The weather was great, making it a perfect day.
After checking in, we browsed some nearby souvenirs until it was time to depart. First, we took a large 4WD van from the top of the valley down to the horse stable office. This road was quite steep, and it seemed like only a 4WD could make it up. At one point, the vehicle almost got stuck while crossing a small river.
Two hours of horseback riding felt just right. Any longer, and I think my backside would have been in pain. There were nine participants in total: three from Europe and America, two from Asia, and our family of four. The instructions were in English, but surprisingly, the basics of handling the horse were easy enough for children to understand. There was also a discussion about helmets, and since they weren't required by the waiver, the kids were fine without them. Our family was very satisfied with our first horseback riding experience. It was exhilarating to have the horse move according to our will. At first, I was so focused on handling the horse that I didn't notice the scenery, but as I got used to it, I was able to fully enjoy the deep nature of Waipi'o.
I was surprised to learn that there are people living at the bottom of the valley. The instructor mentioned that she lived there as a child and commuted to school from there every day. She said her grandmother still lives there. Occasionally, we saw people walking, and greeting them from horseback made me feel a bit important, which was nice (laughs).
The price was reasonable, and we joined from Kona, enjoying the drive along the way. I highly recommend this tour. It was also great to see the buildings from the movie "Honeymoon in Hawaii" in the nearby town of Honokaa.
By the way, the horse I rode, named Paul, was a bit of a troublemaker. I think he probably got scolded the most by the instructor. It wasn't my riding skills, I swear—probably (laughs).
3月中頃に家族で参加してきました。
ワイピオの渓谷内に踏み入るには、車か馬車か4輪バギーか馬。
子供がバギーを運転できる年齢ではなかったので馬にしました。
約二時間の家族4人初乗馬体験でしたが安心して楽しめました。
天気も良く、最高の一日となりました。
受付を済ませ、近接したお土産物を見ているうちに出発時間。
まずは大きな4WDのバンで渓谷の上から下の馬小屋事務所まで。
この道もすごい崖で4WD以外はちょっと登れなくなりそう。
途中、小さな川を渡るときも車がはまりかけました。
乗馬の2時間もちょうどいいかな。これ以上だとお尻が悲鳴をあげそうです。
参加人数は、9人でした。内欧米人が3人、アジア系が2人と我が家の4名。
説明は英語でしたが意外と基本の馬の扱いは簡単で、子供でも乗り方は十分理解できます。
何度か話題になってるヘルメットも誓約書に要らないとすれば子供もかぶらずにOKでしたよ。
初めての乗馬に家族も大満足。馬が自分の意思どおりに動くのは快感です。
前半は馬の扱いに夢中で景色に気が回りませんでしたが、慣れてくるとワイピオの深い大自然を堪能できました。
びっくりしたのは渓谷の下にも住んでいる人がいること。
インストラクターのお姉さんも子供のころは渓谷の下に住んでいて毎日そこから学校に
通っていたそうです。おばあちゃんは今でも住んでるって言ってた。
たまに歩いてる人がいるんだけど、馬の上から挨拶するとちょっと自分が偉くなったようで
気分がよかったです(笑)
お値段も安いし、KONAから参加したんですが途中のドライブもいい感じだし、
お勧めのツアーですね。
近くにあるホノカア(昔、ホノカアボーイという映画の舞台になった)の町で
映画の建物を見れたのも良かったです。
ちなみに私が乗ったポールという馬はちょっと暴れん坊でした。
たぶんインストラクターのお姉さんに一番怒られてたんじゃないかな。
私の乗馬の技術のせいではないですよ~、たぶん(笑)
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2015/04/01 |
| Activity Date: | 2015/03/25 |
Reviewed by: michelle
We had an awesome experience zip lining at Kualoa Ranch. The zip lines were fun and the guides also made the experience a time to remember. We would definitely try this again in the future.
| Rating: | |
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| Packages: | Jurassic Valley Zipline Tour |
| Attended as: | Couples |
| Posted on: | 2015/04/01 |
| Activity Date: | 2015/03/29 |
Reviewed by: michelle
This activity was very fun and interesting. We were able to see the beauty of the inner island of oahu. The guide was very interactive and informative about the history and events that occurred at Kualoa Ranch.
| Rating: | |
|---|---|
| Packages: | Single-Passenger ATV (2 Hours) |
| Attended as: | Couples |
| Posted on: | 2015/04/01 |
| Activity Date: | 2015/03/29 |
Reviewed by: Joseph & Susan Daley
F-A-B-U-L-O-U-S......awesome time.....inexpensive....lunch over.....fishing......your catch is cooked up for you to eat on your cruise back. Captain and mate were spot on. Thank you for a wonderful end to our 5th Wedding Anniversary trip. Highly recommended!
| Rating: | |
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| Packages: | Daytime Fishing Cruise |
| Attended as: | Couples |
| Posted on: | 2015/03/31 |
| Activity Date: | 2015/02/01 |
Reviewed by: Edgewood mom
This was something very different that we did and it was a lot of fun. There were about 20 people on the river floating which made it all the more enjoyable finding out where people are from. The water is invigorating, refreshing and relaxing. No matter how claustrophobic you might be, you can easily do this. Fun for the whole family.
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| Packages: | 3-Hour Lihue Mountain Tubing Adventure |
| Attended as: | Families |
| Posted on: | 2015/03/31 |
| Activity Date: | 2015/03/28 |
Reviewed by: まめ太
I had a wonderful time at the spacious ranch in the North, swaying gently on horseback in the pleasant breeze! The blue sky, white clouds, green grass, deep green forests, blue ocean, and the dazzling sunlight created a vivid landscape that not only left a lasting impression but also provided an incredible sense of freedom, refreshing my spirit.
Although the staff spoke only English, they were friendly and spoke slowly and kindly to us, even though we are not very proficient in English. Wrapped in a warm atmosphere, I had a very enjoyable and relaxing time, so I highly recommend it! 😊
ノースの広~い牧場、心地良い風に吹かれて、のんびりと馬の背に揺られてきました!!
空の青色、白い雲、牧草のみどり色、森の深緑色、海の水色、眩しい太陽の日差し、鮮やかな景色が目に焼きつくだけでなく、抜群の解放感で精神的にリフレッシュでき、ホント良かったです。
言葉は英語のみですが、あまり英語が得意でない日本人の私達にフレンドリー且つ、ゆっくり優しく話してくれ、スタッフの方はアットホームで親切でした。
ほんわかオーラに包まれ、非常に楽しくリラックスした時間を過ごせますので、ぜひお勧めです。^^
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| Packages: | 体験コース(1.5時間) |
| Attended as: | Families |
| Posted on: | 2015/03/31 |
| Activity Date: | 2015/03/24 |
Reviewed by: BeachBoy
I'm just a typical guy who rides a car to work, not a horse, so I was a little hesitant to ride a horse. Boy, I loved it. Jod (Yod) was an excellent horseman, and he showed me exactly how to handle my ride. The ranch was privately owned, so the atmosphere was very intimate. We had a great view of the Haleakala and the ocean at the picnic lunch place. I recommend this to everyone who wants to experience a nice and quiet ride in the Maui mountain.
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| Attended as: | Solo Travelers |
| Posted on: | 2015/03/31 |
Reviewed by: Ash
It was a great trip there and back. Everyone was really friendly and the driver engaged in conversation and made us all comfortable.
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| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Couples |
| Posted on: | 2015/03/30 |
| Activity Date: | 2015/03/02 |
Reviewed by: Crystal Liu
Wonderful experience! The guides also introduced the culture and history of Hawaii.
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| Packages: | Jurassic Valley Zipline Tour with Transportation from Waikiki |
| Attended as: | Families |
| Posted on: | 2015/03/30 |
| Activity Date: | 2015/03/25 |
Reviewed by: れなみ
I went with a mixed group of about ten people, mostly Japanese, and there were some Koreans as well. The driver was an elderly man in his 70s. He didn’t seem like a bad person, but on the bus, he made us pass around a community newspaper where he had posted about his skydiving experience. He talked about his upbringing, spiritual matters, and global warming, and honestly, I couldn't understand what he was saying at all. That kind of talk was unnecessary.
When we arrived, everyone else took the training and boarded the Cessna, and they kept descending one after another. However, for some reason, we (I didn’t jump, but my companions did) were forgotten, and even though we arrived at 9 AM, the Cessna didn’t take off until after 11 AM. (Everyone else had finished by before 10 AM.)
As other participants finished their jumps and more people arrived, I started to think we were being forgotten. I occasionally asked the elderly driver, “Are we still waiting?” but he would say things like, “It’s just the order” or “It seems it will take a while,” and we were left waiting. The driver could have asked the staff for us, but he didn’t do that for quite some time. After about an hour and a half, he finally went to ask, and we were told, “It seems the paperwork was sent to the wrong place.” In short, we had been forgotten. I should have just gone to the reception myself to ask.
While we were waiting in a daze, there was a loud “bang!” followed by staff shouting “Oh No!” and “Emergency!” Then we saw someone collapse in the grass, and an ambulance arrived. It was shocking. In the end, it turned out that the parachute didn’t open in the air, but the person had failed the landing and fell a bit. However, I don’t know the details, and it was really scary. The person didn’t move for about 30 minutes, and the staff were all in a flurry. Ultimately, the person who fell didn’t go in the ambulance but left in a private car driven by their companion, so it seemed they weren’t seriously injured. But seeing something like that before jumping was terrifying, not enjoyable.
The driver was a bit off. We were made to wait a long time on-site, witnessed an accident, and then waited even longer because of that. Finally, we were able to jump, but the weather wasn’t great, and although I hoped for the maximum altitude, they lowered it (which is understandable). The only good memory was up in the sky.
Also, because there were many clouds, we were refunded $30 for having to lower the altitude, but it was a system where you had to go to the reception to request the refund yourself, which was another point of dissatisfaction. It’s strange that they wouldn’t refund unless you asked. The office was small, and there weren’t even ten customers, so they should have been able to keep track.
After waiting for such a long time, I went to the reception to file a complaint on the way back, but as expected, it was different from Japan. They really didn’t apologize! They made excuses about the paperwork being delayed, the documents going to the wrong place, the weather, and so on. I was frustrated that I couldn’t express even half of what I wanted to say because I don’t speak much English. It was all excuses. The driver insisted that he submitted the paperwork, but the reception made a mistake, and the reception said it wasn’t their fault.
Finally, when we were returning to Waikiki, the driver said, “There were various troubles today, so we were a bit late. Sorry about that.” Everyone in the tour group fell silent at that comment. The way he said it… Then afterwards, he called what seemed to be headquarters on his cellphone and reported, “Everything went smoothly,” which irritated me even more.
The driver’s incomprehensible talk, the wait time after everyone else finished their jumps, the accident, the refund system that required you to report it yourself, and their lack of apology.
I was exhausted.
When I went skydiving in Guam, the support from start to finish was fa
10名ほどの混載で行きました。だいたい日本人、あと韓国人もいたかな。
ドライバーさんは、御年70過ぎのおじいさんでした。悪い人ではないんだろうけど、バスの中では、自分がスカイダイビングをして載った(自身で投稿?)地域のコミュニティー新聞みたいなやつを回覧させられ、生い立ちからスピリチュアル?みたいな宇宙の話、地球温暖化の話、等と正直何言ってるのか全くわかりませんでした。あの話はいらないです。
そして到着し、他のみなさんは講習を受けてはセスナに乗り込み、どんどん降下してこられていました。しかし、私たちは(私は飛ばなかったので同行者が)なぜか忘れられ、9時に到着したのに、セスナ出発は11時過ぎになりました。(他の人たちは10時前には全て終えていた。)
他の参加者が飛び終え、後から来た人もどんどん飛び終え、これは忘れられているのでは?と思い、時々、ドライバーのおじいさんに、「まだですか?」と聞いていましたが「順番だから」「まだかかるみたい」などと言って待たされ、ドライバーさんも、受付の人に聞きに行ってくれれば良いのに、それもなかなかせず。1時間半ほど経ったころにようやく聞きに行ってくれ、「書類が違うところに回されていたみたい」とか言われました。要は忘れられていたと。やっぱり黙っててはダメですね。こんなことなら自分で受付に聞きに行けば良かったです。
そうこうしてボーっと待っているところに、「ドン!」という音とともに、スタッフ達の「Oh No!」や「Emergency!」とかいう声。そして草むらに倒れる人。そしてやってきた救急車。ビックリしました。結局は上空からパラシュートが開かずに落ちたのではなく、最後の着地に失敗し、ちょっと落ちた?みたいなことだったようです。でも詳しくわからないし、本当に怖かったです。30分くらいは倒れた状態から動かなかったし、スタッフもザワザワしていたし。結局、落ちた人は救急車に乗らず、その人の同行者が運転する自家用車で帰って行ったので、それほどの怪我ではなかったようです。でも、そんなんを見てから飛ぶなんて楽しみではなく恐怖ですよね。
ドライバーさんがちょっとアレな人。現地ではさんざん待たされ、そして事故を目の当たりにし、それによって更に待たされ、ようやく飛べたものの、天候はあまりよくないとのことで、最高高度を希望していましたが高度を下げられ(これは仕方がないことです)良い思い出は空の上だけです。
あと、雲が多いということで、高度を下げることになったから30ドル返金してもらったのですが、それも、自分で受付に言いに行かないと返金しないシステムだったので、そこも不満です。言いに行かなければ返金しないなんておかしいですよね。現地は小さな事務所で、お客さんも10人もいないくらいで把握しきれないわけでもないのに。
そしてそんなこんなで、あまりにも長時間待たされたので帰り際に受付に苦情を言いに行きましたが、さすが日本とは違いますね。本当に謝らない!書類が届くのが遅かったとか、書類が手違いで違うところに行っていたとか、天候がー、とかとか。あんまり英語も話せないので、言いたいことの半分も言えなかったのがくやしいです。言い訳ばっかりでした。自分は悪くないと。ドライバーさんは、自分は書類を提出したが受付が間違ったと言い張るし、受付は自分のせいじゃないと言うし。
そしてようやくワイキキに戻る時、ドライバーさんが言った「今日はいろんなトラブルがあったからね、ちょっと遅くなったけどねー。ハイすみませんでした。」という言葉に、もうツアー参加者全員沈黙でしたね。その言い方。。。
そしてその後、携帯電話で本部みたいなところに電話し、「問題なく終わりましたー。」という脳天気な報告にもイラッとしました。
ドライバーさんの意味不明な話。他の人たちは飛び終えてからの待ち時間、私たちは飛ぶ前の待ち時間。事故。申告しないと返金しないシステム。そして謝らない姿勢。
疲れました。
グアムでスカイダイブしたときは講習からすべてに至るまで素晴らしいサポートだったのになぁ。。
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| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/03/30 |
| Activity Date: | 2015/02/26 |
Reviewed by: Cheri
We had a wonderful time! I would highly recommend it for everyone young and old.
Our guides Kip, Kai, Marty, and Mica were friendly and provided excellent instructions for our safety. Book this activity!
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| Packages: | 3-Hour Lihue Mountain Tubing Adventure |
| Attended as: | Couples |
| Posted on: | 2015/03/29 |
| Activity Date: | 2015/03/26 |
Reviewed by: 匿名希望
The night sky is beautiful while stargazing, but the cold is gradually seeping in. I'm thrilled that they took pictures of the moon with a telescope. The dinner bento was delicious.
星空観測中、夜空はきれいだけど、だんだんと寒さがしみてきます。
月を望遠鏡で撮ってくれて、感激です。
晩御飯のお弁当、おいしかったです。
Thank you very much for participating in our tour.
At the summit of Mauna Kea, the wind can significantly lower the perceived temperature. It’s cold, but the summit feels like a different world, and you can see the clouds up close.
Next time, please aim to visit during the new moon phase.
All of our staff are sincerely looking forward to your visit.
Nature School
Tomoe
弊社のツアーにご参加頂きまして誠にありがとうございました。
マウナケアの山頂は風が吹くと体感温度がぐーんと下がります。寒いですが、山頂は別世界のようで雲が本当に間近に見れます。
次回は月齢で新月の時を狙ってお越しくださいませ。
スタッフ一同心よりお待ち申しております。
ネイチャースクール
トモエ
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| Packages: | 2名様以上プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2015/03/28 |
| Activity Date: | 2014/12/29 |
Reviewed by: DanV
This tour was great including the tour guide Greg
The only part that was not good was the food. The food was terrible. There must be a place closer that make much better food.
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| Packages: | Standard Package (until May 28th, 2015) |
| Attended as: | Couples |
| Posted on: | 2015/03/28 |
| Activity Date: | 2015/03/17 |
Reviewed by: TANI
The main purpose of this trip was the "Sunset & Stargazing at the Summit of Mauna Kea." Although I had heard various stories from those who have been there, the incredible experience can only be truly understood by seeing it with your own eyes and experiencing it with your own body!
We planned our trip to coincide with the "new moon." (I later heard that it’s not something to worry too much about.)
Since we would be driving on mountain roads, if you are prone to motion sickness, motion sickness medication is a must-have item. They provide warm clothing, but it might also be good to bring a portable hand warmer. The bento was delicious, and having warm drinks like miso soup and cocoa was a nice touch!
During the star explanation, I was looking up for so long that my neck started to hurt (laughs). Seeing others lying down made me think I should have done that from the start. The explanations with the laser pointer were very clear and helpful.
Thank you, Mr. Konno and Stefan!
今回の旅行の第一目的だった『マウナケア山頂のサンセット&天体観測』。
行った事のある人たちから色々と話は聞いていたものの、やはり「自分の目」で見て「自分の体で体験」しないと言葉では伝わらない凄さ!!
私達は、「新月」にあわせて旅行の日程を決めました。(後で聞いたのですが、あまり気にしなくても大丈夫のようで)
山道を走行するので、車に酔う方は「酔い止め」は、必須アイテム。
防寒着は、用意してくださっていますが「携帯カイロ」も持って行くと良いかも。
お弁当も美味しく、お味噌汁、ココア他温かい飲み物も嬉しい‼
星の説明の時、ずっと上を向いていたので首が痛くなってしまいました(笑)
寝っころがっている方がいるのを見て、はじめから寝てれば良かったと思いました。
レーザーペンでの説明は、とてもわかりやすく良かったです。
今野さん、ステファン ありがとうございましたm(__)m
Thank you very much for participating in our tour. The Mauna Kea sunset and star tour is truly a popular experience. The sunset from the summit is exceptionally beautiful. Additionally, during the stargazing, you can see a sky full of stars, and you will witness shooting stars multiple times as you look up. It is truly a wonderful view.
We hope you will visit the Big Island again next time. All of our staff are sincerely looking forward to welcoming you.
Nature School
Tomoe
弊社のツアーにご参加頂きまして誠にありがとうございました。マウナケアの夕陽と星のツアーは本当に人気のあるツアーでございます。
山頂からの夕陽は格別に綺麗でございます。また星の観測も満天の星を見る事ができ見上げていると何回も星が流れていきます。
本当に素晴らしい眺めです。
次回もぜひハワイ島にお越しくださいませ。スタッフ一同心よりお待ち申しております。
ネイチャースクール
トモエ
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2015/03/28 |
| Activity Date: | 2015/03/19 |
Reviewed by: Anita
I wanted to do something exciting for my partners birthday this year. I found this searching the net and thought it would be an awesome experience for both of us whilst on our first holiday together and it was all that and more. The team were super friendly, professional and helpful, making this an unforgettable experience. I would highly recommend this to anyone venturing to the Big Island. Exciting, slightly frightening (sometimes you have to do things that scare you a little...) and a great way to take in all the beautiful surrounding of Hawaii. Hilo was truly beautiful, even if it was a little damp.
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Couples |
| Posted on: | 2015/03/28 |
| Activity Date: | 2015/03/06 |
Reviewed by: inagaki
I participated in a tour while traveling alone on Maui. They picked me up right in front of the hotel, and both Mr. Yamauchi and Rick kept the conversation enjoyable during the bus ride. They shared information about the sunset and stars, allowing me to have a great time even by myself! In the end, they even called the hotel for me, and I was very well taken care of!
The crescent moon was bright, and I thought that if it had been a new moon, I could have seen even more stars. However, the moon looked very beautiful, and I was extremely satisfied to see stars like the Southern Cross, which are hard to see in Japan! Thank you very much!!
1人でマウイ島の旅行をしていたところで、ツアーに参加しました。
ホテルの前まで迎えに来て頂き、山内さん、Rickさんともにバスの移動中も会話で楽しませて下さり、
sunsetも星も色々教えて下さり、1人でも十分楽しむことができました!
最後はホテルに電話までして頂き、とてもお世話になりました!
三日月が明るく、新月だったらもっと星が見えたのかと思いますが、その分、月がとても綺麗に見え、
星も南十字星など日本ではなかなか見ることの出来ないものも見えて大満足です!!
ありがとうございました!!
Maui is located on the equator, making it a place where the Southern Cross can be seen depending on the season. This is a tour that you can enjoy whether you're alone or with others, so please come and join us!
赤道の上にある位置にマウイがあるので、季節によって南十字星が見られる所です。お一人でも皆さんと楽しめるツアーなので、是非皆さんいらしてください。
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| Packages: | 大人1名【ラハイナ、カアナパリ、カフルイ地区ご滞在限定】(2020年3月まで) |
| Attended as: | Solo Travelers |
| Posted on: | 2015/03/27 |
| Activity Date: | 2015/03/24 |
Reviewed by: あさみ
I wanted to take my time sightseeing in the North, but I ended up getting garlic shrimp as a souvenir and eating it by the sea. I was looking forward to things like Matsumoto Shave Ice, and I had made a list to enjoy... but I was disappointed. Horseback riding was fun!
ノースな、ゆっくり観光したいのに、ガーリックシュリンプをお土産にして、海で食べました。まつもとシェイブアイスとか、楽しみにして、リストアップして楽しんでに…ガッカリ
乗馬は楽しかったです!
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| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2015/03/26 |
| Activity Date: | 2015/03/16 |
Reviewed by: ----------RHO----
I have hiked many of the popular attractions here on Oahu like Diamond Head, Manoa Falls, and Koko Head, but they have nothing as elegant as what the Huakai Iki hike has. We booked our tour, and was informed that the check in location is at the Aloha General Store. We were greeted by our wonderful guides Keola and Holly. We started venturing off on the private roads owned by Kamehameha Schools, Bishop Estate. We had excellent views of the agricultural land, the coastline of Haleiwa, the mountain ranges of both the Ko'olaus and Waianae! We had learned so much Hawaiian historical facts, such as endemic versus native species of plants and animals, special trees and plants such as the Koa tree, ohia lehua, and the strawberry guava tree. Keola and Holly are excellent guides! The one thing that I highly valued is that you can ask them anything! They will tell you if they know about it, and if they don't they will either call you or email me and give you the answer! Many other tour guides on other hikes, tend to come up with excuses, or falsified facts. But not Keola or Holly. We had great views of the swimming pools (water ponds), nice high clouds, and wonderful native plants. This is the best hiking tour that I have been on by far. I will definitely go out with north Shore Eco Tours again, for their Huakai Nui Hike! Mahalo Keola & Holly!
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| Attended as: | Friends |
| Posted on: | 2015/03/26 |
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Marzia! I greatly appreciate you! Thank you for the wonderful review. Your beautiful words have warmed my heart and touched my soul. Thank you for your genuine interest, lively spirit and zest for life. You inspire me. Please know that you always have a friend here. With love and aloha...Jasmine