Reviewed by: りびどー
On the day we arrived on the Big Island, I was anxious about whether we would make it in time since we had a reservation, but I was relieved to see that there was still a line even at the start time. The show, which began with the ocean and sunset as a backdrop, was filled with a natural atmosphere where everyone, including the guests, seemed to be enjoying themselves. The hula dance was, of course, impressive, and the fire show was breathtaking. I was also a bit concerned about the restrooms, but the toilets on the first floor of the hotel were comfortable to use. I thought it could be a bit cheaper, possibly due to the weak yen, but overall, I was satisfied.
ハワイ島についた日に予約していたので、間に合うかひやひやでしたが、スタート時間でもまだ行列がつづいていて、逆に安心しました。海と夕日をバックにはじまるショーは、お客さんもふくめて自然体に楽しもうという雰囲気に満ちていてよかったです。フラダンスはもちろん、ファイヤーショーも圧巻でした。そして、ちょっと気にしていたお手洗いも、ホテルの1階のトイレが使えて快適でした。円安のせいもあるのか、もうちょっと安ければとも思いましたが満足でした。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2015/06/29 |
| Activity Date: | 2015/06/15 |
Reviewed by: IDDI
We sped across the ocean for about 30 minutes in a rubber boat that holds around 14 people. I could see the speedometer, and it seemed we were going about 40 mph, which felt similar to driving on the road.
We were able to snorkel at Keauhou and Kealakekua. Both locations had beautiful coral reefs and high water clarity. At Keauhou, we were able to see sea turtles swimming leisurely, making it a very satisfying tour.
However, it seemed that the reception and guides had no knowledge of Japanese, and since we are not very proficient in English, we could hardly understand the guide's explanations. That said, they did communicate the essential information (like safety tips for snorkeling) using simple words that we could understand, which was reassuring.
14人乗りぐらいのゴムボートで30分ぐらい、海の上を疾走します。スピードメーターが見えましたが、40mphぐらい出ていたため、車で道路を走っているのと同じぐらいのスピードが出ていたようです。
シュノーケリングはケアウホウとケアラケクアでさせてもらえました。どちらもサンゴ礁が広がり、水の透明度も高く素晴らしかったです。ケアウホウではウミガメがゆったりと泳ぐ姿を見ることができ、とても満足のいくツアーでした。
ただし、受付やガイドの方は日本語が全くダメなようで、英語が得意でない私たちはガイドの説明がほとんど理解できませんでした。とはいえ、本当に伝えないといけないこと(シュノーケリング時の注意事項など)はちゃんとこちらが分かるように簡単な単語で言ってくれるので、その点は安心できました。
| Rating: | |
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| Packages: | モーニングプラン |
| Attended as: | Couples |
| Posted on: | 2015/06/28 |
| Activity Date: | 2015/06/21 |
Reviewed by: Cheryl
The trip was a lot of fun. We were lucky and saw dolphins and actually was able to stop and swim with them. The guides were great.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2015/06/27 |
| Activity Date: | 2015/06/06 |
Reviewed by: Mindy
Great food, great entertainment. Everyone had a wonderful time! The VIP experience was well worth the price.
| Rating: | |
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| Packages: | Exclusive VIP Alii Package [2015] |
| Attended as: | Families with Young Children |
| Posted on: | 2015/06/27 |
| Activity Date: | 2015/05/31 |
Reviewed by: Mindy
What a fun time we had. The captain was so awesome! It was a blast for us all.
| Rating: | |
|---|---|
| Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
| Attended as: | Families with Young Children |
| Posted on: | 2015/06/27 |
| Activity Date: | 2015/06/04 |
Reviewed by: 石川 海
I've been to the Big Island several times and always stay at the Kinkame Hotel, so I decided to participate this time... First, after checking in, we lined up at the gathering place for the luau. The gathering was at 4:30, but by 4:00, there were already about six people in line. Right after we lined up, many more started to join, and by the gathering time, there was a long queue. At that time, they asked if we wanted to pay an extra $20; if you said "NO," you stayed as you were. If you said "YES," you were directed to the upgrade line. After that, they started to offer various add-ons, like buying leis. Then, during the photo session, they would come around to sell you photos at your seats later on, which was also about $20. After the photos, we walked over to the luau area. The seats in front of the stage were occupied by those who had paid the extra fee (about ten rows of 18 people each), and we were directed to the rows behind them (the back rows had about 20 blocks of 18 people). However, even those who paid extra but arrived late were only one seat away from ours, so it didn't seem to matter much. We were seated before 5:00, but there was still about two hours until the luau show started; those who paid extra went first to get their food, and after about 200 people finished at the buffet, there was a specific order to follow, so by the time we went to get our food... After a long wait, the show finally started, but there were only about six dancers, so after each song, we had to listen to the host's singing and talking for a while (15 to 20 minutes of changing costumes). There was also a mysterious dance time to the songs... Foreigners might find it fun, but... Anyway, the show dragged on with long intervals, and the food was mediocre; spending $91 on this was truly a waste. By the way, we reached our limit and left midway. I won't be going again.
ハワイ島には何度か来ていて、いつもキンカメホテルに滞在するので今回参加しましたが・・・まず受付後はルアウの集合場所に並びます。4時半に集合ですが4時ですでに6人ほど並んでいました。私たちが並んだ直後から沢山並び始め集合時間には行列に。そして、その時+20ドルくらい払うか聞かれ【NO】ならそのまま。【YES】ならランクアップの列に通されます。そしてその後レイを買うか等。。色々+を勧めて来ます。そして、記念撮影タイムでこちらは後程席まで売りに来ます。これも確か20ドルくらいです。撮影後ぞろぞろ歩いてルアウの場所へ。そこで舞台前の席は先ほど+を払った方々が座り(前席1ブロック18人の列が約10)並んだ順でその後ろの列に通されました(後ろの席は1ブロック18人が20くらいあります)。ただ+払った人でも来るのが遅かった人は私たちの席と1つしか変わらないのであまり意味無いかな?と思います。席に着いたのが5時前でそこからルアウショーが始まるまで約2時間もありました;食事は+を払った方が先に取りに行くシステムで200人がビュッフェを取り終えた後に更にこの列・この列みたいに順番があるのでビュッフェを取りに行った頃には・・・・。そして長い待ち時間のあとやっとショーが始まるのですが、ダンサーが6人くらいしか居ないので1曲踊り終えると必ず進行係の歌やトークをしばらく聞かされます(15分~20分着替えの時間稼ぎですね;)。そして謎にその歌に合わせてダンスタイム等があり・・・。外国の方は楽しいと思いますが・・・。とにかくダラダラとショーの間隔が長いうえ、食事も微妙、これで91ドルは本当にもったいないです。ちなみに限界が来て私たちは途中で退室しました。二度と行きませんね。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2015/06/17 |
| Activity Date: | 2015/06/09 |
Reviewed by: はるか
We signed up as a couple.
We had the place to ourselves without overlapping with others!
It was super reassuring because someone who lives in Japan took us there✨
Above all, we got to see so many dolphins!
They were everywhere!
Afterward, they kindly recommended nearby restaurants, which was really nice (*^^*)
I want to go see the dolphins again!
夫婦で申し込みしました。
他の方と被らず、貸し切り!
日本に住んでみえた方が連れてってくださったのでめっちゃ安心でした✨
なにより、めちゃくちゃたくさんのイルカに会えました!
あっちにも、こっちにも!って。
終わったあとには近くのご飯屋さんとかも教えてもらってとっても親切でした(*^^*)
またイルカに会いに行きたい〜!
Dear Haruka,
Thank you for using our tour services. Our tours have a very high repeat customer rate, and it seems that everyone is captivated by the dolphins. We have a Japanese guide available, so I believe those who may have concerns about the ocean can feel at ease. We can also provide local information, so please come back to visit us again. We look forward to seeing you!
はるかさま
弊社のツアーのご利用ありがとうございます。弊社のツアーはとてもリピーター率が高く、みなさまイルカの虜になっているようです。日本人ガイドがおりますので、海にご不安な方でも安心してご利用できるかと思います。地元の情報などもご提供できますので、ぜひまた遊びにいらして下さいね。お待ちしております。
| Rating: | |
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| Packages: | 現地集合プラン |
| Attended as: | Couples |
| Posted on: | 2015/06/06 |
| Activity Date: | 2015/05/14 |
Reviewed by: Riccardo
We went on moonlight snorkeling tour and saw four manta rays, two quite big, they are so graceful dancing in the water below the light and passing inches from our bodies without touching us and without any fear. This experience is one to be remembered for the lifetime.
Said that, the service given is below expectations.
Let's start from pricing, no reduced price for the one that is not going off board snorkeling.
We arrived on time for the check in and the boat wasn't in the water yet, due to a problem with the truck. Maybe the info on the tour had been already given to the other participants, but nothing more for us. I recieved the wet suit, even though there was no locker room to change, only the marina restrooms.
Anyhow the boat went in the water just in time to go onboard, no gangboard, assuming people is used to jump on and off board.
We went quite fast to the point where manta rays are usually seen, there was already another boat from a different charter, we stood just aside them.
Gear provided by them, good quality, no water entered during all the visit.
Just few basic rules, do not dive, do not touch them, do not kick them, lay horizontally and stay attached to the plastic board, which hosts lights to attract plancton.
As said at the beginning, the experience is really wonderful and makes me almost forget the service part.
Returning onboard, just a minute to remove the wet suit, get dry, have a glass of hot soup and go back as fast as possible to the harbour.
A formal and quick goodbye and that's it.
Overall you cannot miss the mant rays snorkeling experience, but consider also other service providers with respect to this one.
We are so happy to hear that you enjoyed the manta rays. If we receive a review that is less than 5 stars, we seek out ways in which we can make improvements. In your case, the areas in which you wish to see improvement are beyond our control. You are correct in that there are no locker room facilities. Honokohau Marina is operated and maintained by the State of Hawaii, who instead chooses to provide the public restroom facilities. You are also correct in that there is not a gang plank that is used to get onboard our boat. Like other companies in the harbor we tie up close against the dock, allowing you to step directly onto the boat from the dock. We charge the same price for the people who choose not to go into the water simply because that person still takes up a seat. We are limited by the U.S. Coast Guard as to how many passengers we can carry. We do offer discounts to children, local residents, military personnel, and for those returning to do additional tours with us.
| Rating: | |
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| Packages: | Moonlight Cruise & Evening Manta Snorkel Tour [2 hours] |
| Attended as: | Couples |
| Posted on: | 2015/05/31 |
| Activity Date: | 2015/05/30 |
Reviewed by: DJS
This is an amazing snorkeling adventure. The staff is very knowledgeable - very attentive - and everyone of them went out of their way to make this a memorable (and safe) experience for us. One of the guides brought up sea urchins and starfish for everyone to enjoy! Highly recommend!
| Rating: | |
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| Packages: | [2018] Sailing Catamaran from Waikoloa (3.5 hours) |
| Attended as: | Families |
| Posted on: | 2015/05/28 |
| Activity Date: | 2015/05/25 |
Reviewed by: Emily Albera
We really enjoyed Ed, our guide, who was both entertaining and informative.The whole event was smooth and well organized. Thank you. We will recommend your service.
| Rating: | |
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| Packages: | Arizona, USS Missouri, City & Punchbowl Tour via Hawaiian Airlines |
| Attended as: | Friends |
| Posted on: | 2015/05/24 |
| Activity Date: | 2015/05/21 |
Reviewed by: shah
The crew was good and friendly. Despite informing them about our dietery restrictions a week before the cruise, they forgot to prepare any vegetarian food. The crew quickly threw together salad for us on board, but it was a lot of money for salad. The crews were friendly otherwise. good music...
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/05/10 |
Reviewed by: shah
We had a great time. The guides, Jesse and Kevin, were great and informative. Eventhough we were first time snorkelers, they made us comfortable and we had great fun.
| Rating: | |
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| Packages: | 4-hour Deluxe Morning Adventure (2 Snorkel Stops) |
| Attended as: | Couples |
| Posted on: | 2015/05/19 |
| Activity Date: | 2015/05/10 |
Reviewed by: ハワイアン
We, as a couple, enjoyed ourselves at our own pace with only the two of us participating. The sea kayaking, with no other boats nearby, offered breathtaking views and was truly wonderful. The snorkeling was more beautiful than I expected; I was considering diving in Hawaii, but I was completely satisfied with just snorkeling. However, I had read in reviews that photos would be taken, but we didn't receive any, and although it mentioned light snacks, nothing was provided. Kevin's stories were enjoyable, making for a great day.
参加者は私達夫婦のみでマイペースに楽しませてもらいました。他に船も近くにいない中でのシーカヤックは絶景で本当に素敵でした。またシュノーケリングは思った以上に美しく、ハワイでダイビングをしようか悩んでいましたがシュノーケリングだけで大満足でした。ただ、写真を撮って頂けるような事を口コミでみていたのですが一枚もなく、また軽食と書かれていたのに何もついてきませんでした。ケビンさんのお話も楽しく良い日になりました。
ALOHA! Thank you for using our tour service. We are glad to hear that you enjoyed the tour.
However, I apologize for the error in the information on our page regarding the 2-hour tour, as it does not actually include a light meal.
Regarding the photography service, please note that it is a personal service provided by the guide, and there may be instances where it cannot be offered due to equipment failure. Thank you for your understanding.
ALOHA! この度は弊社ツアーをご利用頂きありがとうございました。
ツアーを楽しんでいただけたようでうれしいです。
ご参加いただきました2時間ツアーには実は軽食がついていないのですが、
ページ内のご案内に誤りがありましたこと、申し訳ございません。
また写真撮影のサービスについてですが、ガイドの個人的なサービスによるもので
機材の故障などによりできない場合もございますのでご了承願います。
| Rating: | |
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| Packages: | 午後プラン(2018/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/04/29 |
Reviewed by: Maren
This submarine cruise was amazing!! The crew was so friendly and our guide was funny. It was obvious everyone loved their job. Our guide was obviously an experienced diver because he knew so much about all the various fish we saw and had lots of great stories involving the different fish/coral.
The visibility was amazing the day we went. I think I took almost 200 pictures. We were so surprised when we saw 2 shipwrecks on the cruise. Such a fun bonus!
My husband is very outdoorsy and was a little whiny about doing the submarine over an actual snorkel day cruise. He loved the submarine and thought it was so much fun. We will definitely do it again when we're back.
| Rating: | |
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| Packages: | Kona Submarine |
| Attended as: | Couples |
| Posted on: | 2015/05/17 |
| Activity Date: | 2015/05/14 |
Reviewed by: めまさ
I was amazed at how close I could see the manta rays! I was told not to touch them, but the manta rays came close on their own, and I ended up touching them… it really felt like an exhilarating attraction! However, on the way back, I felt like I was going to freeze to death from the wind hitting my wet body after getting seasick. I think it would have been nice to have a bit more explanation about the manta rays from the guide.
びっくりするほどマンタが近くで見れました!触らないようにと言われてましたが、マンタが勝手に近づいてきて触れてしまうことも…ほんとに迫力満点のアトラクションのようでした!
ただ帰りは船酔いと濡れた体に風があたり極寒で死にそうでした。
ガイドからマンタに関する説明がもう少しあってもよかったかなと思います。
| Rating: | |
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| Packages: | 現地集合プラン<2015年5月末まで> |
| Attended as: | Friends |
| Posted on: | 2015/05/16 |
| Activity Date: | 2015/04/26 |
Reviewed by: mahalo-yoshi
I visit the Big Island of Hawaii every year. When you come here, be sure to enjoy it. You can have a more elevated experience than at a luau in Honolulu.
各年毎に訪れるハワイ島。ここにきたら是非楽しんでください。ホノルルでのルアウより、より崇高な体験ができますね。
Dear mahalo-yoshi,
Thank you for your wonderful comment.
Our desire to share the beauty of the culture and dance that can only be experienced on the Big Island is also part of our concept.
☆ We hope you will visit us every year! ☆
All of our staff are sincerely looking forward to ensuring you have a great time.
mahalo-yoshi様
素敵なコメントを頂き、ありがとうございます。
ハワイ島だからこそお届けできる文化と踊りの素晴らしさをお届けしたいという想いは、私どものコンセプトでもあります。
☆是非、毎年お越し下さいませ☆
お楽しみいただけるようスタッフ一同心よりお待ちしております。
| Rating: | |
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| Packages: | おすすめプラン |
| Attended as: | Friends |
| Posted on: | 2015/05/12 |
| Activity Date: | 2013/06/20 |
Reviewed by: ami-ami
We participated as a couple.
We chose this tour after seeing a feature on TV about the staff member Daisuke.
I usually don't give perfect scores, but to put it simply, choosing this tour was definitely the right decision. It became the best memory. It’s worth more than five stars.
When we entered the sea, Daisuke and Captain Nawata coordinated to predict the dolphins' path and guided us to the pod of dolphins.
We were able to swim with the dolphins several times during one dive. You can really swim close to them.
Even when searching for dolphins from the boat, they kept the conversation enjoyable, so I never felt bored.
If I have the chance to go to the Big Island again, I will definitely repeat this experience. Thank you so much, Nawata, Daisuke, and Yuko!
夫婦二人で参加しました。
TVでスタッフのダイスケさんの特集を見たのがきっかけで
このツアーにしました。
普段、評価で満点を付ける事はないのですが
結果を言えば、このツアーにして大正解でした。最高の想い出になりました。
星5個以上の価値があります
海に入るとダイスケさんと船上からキャプテンの縄田さんとの連携で
イルカの通り道を予測し、先回りをしてイルカの群れまで誘導してくれます
1度のダイブで数回、イルカと泳ぐ事ができました。
ホントに間近でイルカと泳げます。
船上からイルカを探す時も楽しい会話をしてくれるので
退屈しませんでした。
次回にハワイ島に行く機会があるなら絶対リピします。
縄田さん、ダイスケさん、ゆうこちゃん、本当にありがとうございました
Dear ami-ami,
Thank you very much for participating in our dolphin swim tour the other day. We also appreciate you sharing such great photos.
We are truly delighted to hear you say it was "the best memory." Both Nawata and Daisuke are huge ocean and dolphin lovers, so I believe that passion comes through to our guests.
We will continue to strive for even better tours, so please do come and visit us again when you are in Hawaii Island. We look forward to seeing you! Aloha!
ami-amiさま
先日は弊社のドルフィンスイムツアーにご参加いただきまして、有難うございました。また、いい写真を載せていただき、有難うございます。
ami-amiさまに「最高の想い出」と言っていただき、本当にうれしいです。縄田もダイスケも大の海好き、イルカ好きですので、きっとお客様にも伝わるのだと思います。
より良いツアーを目指してこれからも精進して参りますので、ハワイ島にいらっしゃる際にはぜひまた会いにいらして下さいね。お待ちしております。アロハ!
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2015/05/11 |
| Activity Date: | 2015/04/28 |
Reviewed by: catslove
We were seated at 5 PM, and the actual show started around 7 PM. Until then, we enjoyed drinks, hula experiences, and traditional Hawaiian cuisine. The show featured not only hula but also dances from other islands like Samoa. Between the dances, there were talks and songs from the host, and I thought it might have been more enjoyable if I understood a bit more English. The time flowed leisurely, and depending on the seats, you might not be very close to the stage, so small children might get bored.
17時に着席し、実際にショーが始まるのは19時ごろからでした。それまでは、ドリンクやフラ体験、ハワイの伝統料理などを楽しみました。ショーでは、フラだけでなく、サモアなど、他の島のダンスもありました。ダンスの合間に司会者のトークや歌があり、もう少し英語が分かればもっと楽しかったかなと思います。時間もゆったりと流れますし、席によってはそれほどステージに近くないため、小さなお子様は飽きてしまうかもしれません。
Dear catlove,
Thank you for visiting Island Breeze Luau. We are very pleased to hear that you enjoyed traditional Hawaiian cuisine and Polynesian dance.
We sincerely wish to overcome the language barrier. We will strive to have Japanese-speaking staff available as soon as possible and to ensure that children can enjoy themselves during the show.
Thank you for your valuable feedback. We hope you will visit us again when you come back to the Big Island. We look forward to welcoming you with Aloha, so that it can become a cherished memory.
catlove様
アイランドブリーズルアウにお越し頂き、ありがとうございます。ハワイの伝統料理、ポリネシアンダンスをお楽しみいただけましたこと。
とても嬉しく思っております。
言葉の壁がどうしても拭いきれないこと・・・何とかしたいと願うばかりです。
できるだけ早く日本人スタッフの対応や、お子様がショーの時間でも楽しくお過ごしできるよう努めたいと思います。
貴重なコメントを頂き、ありがとうございました。
またハワイ島へお越しの際は、是非足をお運びくださいませ。大切な想い出になれるようAlohaを込めてお待ちしております。
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2015/05/10 |
| Activity Date: | 2015/05/03 |
Reviewed by: William
This was an awesome experience. I think all who go to Hawaii need to see this!
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Couples |
| Posted on: | 2015/05/04 |
| Activity Date: | 2015/05/01 |
Reviewed by: ふくちょ
It was really great. I want to see it again. As expected, Hawaii has people from various countries, and it was fun.
If I could wish for something, I would have liked explanations in Japanese as well.
すごくよかった。また見たい。やはりハワイ、、いろんな国の人がいて、たのしかった。
よくを言えば日本語でも説明してほしかった。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/05/03 |
| Activity Date: | 2015/04/07 |
Reviewed by: ようこ
I felt lucky to have Daisuke as our guide. I was able to see dolphins right in front of me. When they jumped in front of me, it was very moving. Thank you, Daisuke. If I go to the Big Island again, I would like to request you.
ガイドのダイスケさんが担当してくださりラッキーと思いました。やはりイルカを目の前でみることができました。目の前でジャンプしたときは、とても感動しました。ダイスケさん、ありがとうございました。またハワイ島に行くことがあればお願いしたいです。
Dear Yoko,
Thank you for using our tour service. Daisuke is a big dolphin lover, and it seems that the dolphins can sense that affection. The dolphins in Hawaii are very friendly and will entertain everyone. We hope you will come to meet the manta rays next time. All of our staff are looking forward to your visit.
ようこさま
弊社のツアーのご利用、有難うございました。ダイスケは大のイルカ好きなので、イルカにもその思いが伝わっているようですね。ハワイ島のイルカはとてもフレンドリーで皆様を楽しませてくれます。ぜひ次回はマンタにも会いにいらして下さいね。スタッフ一同お待ちしております。
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| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2015/04/30 |
| Activity Date: | 2014/07/14 |
Reviewed by: 池田ジョージ
The guides were very kind! We even saw a whale by chance✨ We also saw a manta ray do a full circle right in front of us! However, I wonder if April was not the right season... I almost lost consciousness on the way back due to the cold and seasickness. I'm usually strong enough to read a book in the car without getting sick, but at that moment, the manta ray was so close that I was so moved that my seasickness disappeared. I recommend going during a time when the sea is calm and warm...
案内してくださる方々は、とても優しいです!クジラも偶然見れました✨マンタも目の前でグルっと二回!しかし、4月は時期ではなかったのでしょうか…寒さと船酔いで帰りは意識を失いかけました。車中でも本が読めるほど、酔いなどには強い方なのですが、、
ただ、マンタがあまりに近かったので、その時だけは感動で酔いは吹っ飛びました。
海が穏やかで暖かい時期はおすすめです…
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| Packages: | 現地集合プラン<2015年5月末まで> |
| Attended as: | Couples |
| Posted on: | 2015/04/27 |
| Activity Date: | 2015/04/20 |
Reviewed by: ZAPPONES
We had the best time! We would do it again for sure!!!
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| Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
| Attended as: | Families |
| Posted on: | 2015/04/27 |
| Activity Date: | 2015/04/05 |
Reviewed by: メルちゃん
I wanted to go snorkeling, so I joined this tour. I was a bit worried because I brought my 85-year-old mother, but the cruise staff prepared various swimming equipment so that anyone, regardless of age, could enjoy themselves. My mother was able to see tropical fish and coral reefs for the first time without getting her face wet, and she was very moved. I felt it was worth bringing her along, and I'm really glad I participated. I was also concerned about seasickness, but it turned out to be completely fine. In fact, my husband took motion sickness medication and ended up feeling sleepy, and I later thought I shouldn't have given it to him. Anyway, the fun time passed in the blink of an eye, and I wished we could have enjoyed it a little longer.
シュノーケリングがやりたくて、このツアーにに参加しました。 ただ85歳の母を連れてなので、少し心配していましたが、年齢関係なく、楽しむ気があれば誰でも楽しめるように、クルーズのスタッフの方がたが、いろいろな水泳用具を用意してくださり、母も顔に水をつけずに、熱帯魚やサンゴ礁を初めて見ることができ、とても感激しておりました。 私も母を連れて行った甲斐があり、本当に参加して良かったです。 船酔いも心配しましたが、全く大丈夫でした。むしろ、主人は酔い止め薬を飲んで反対に眠くなってしまい、飲ませなければ良かったと後で思いました。 とにかく、楽しい時間があっという間に過ぎた感じで、もう少し楽しんでいたいぐらいでした。
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| Packages: | 9:00出港(シュノーケル2.5時間) |
| Attended as: | Families |
| Posted on: | 2015/04/26 |
| Activity Date: | 2015/04/03 |
Reviewed by: ミッキーママ
Show: Overall, it was great. The female dancers were very graceful, and I was captivated by them. Unfortunately, I couldn't understand the host's jokes because I don't speak English, which was disappointing. The foreigners around me seemed to be enjoying it and laughing.
Food & Drinks: There were more options than I expected, and the food was quite tasty. The Mai Tai and Lava Flow were delicious. It was an all-you-can-drink, but since I can't drink much... I didn't really feel the benefits of the premium seats. I think it's perfectly fine to go early and get seats in the front row of the regular section. The show does pause several times before it gets dark. If you time it right around sunset, you can go to the left side of the stage near the fence, where you can see the ocean and take beautiful sunset photos through the palm trees!
ショー:全体的に良かったです。ダンサーの女性達がとても優雅で見惚れました。英語が解らなかったので、司会の方のジョークが理解出来ず、残念。周りの外人さん達はウケてて楽しそうでした。料理・ドリンク:想像より種類もあり、普通に美味しかったです。マイタイ・ラバフローが美味しかったです。飲み放題でしたが、そんなに飲めない方なので・・・。プレミアムシートのメリットは特に感じませんでした。早い時間に行って、普通席の前列をゲットでぜんぜん良いと思います。ショーは、暗くなるまでに何度か中断します。サンセットタイムで日の入りが近くなった頃を見計らい、ステージに向かって左側のフェンスの方まで行くと海が見え、ヤシの木越しの とても綺麗なサンセットの写真が撮れますよ♪
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| Packages: | プレミアムシート(2015年12月31日) |
| Attended as: | Couples |
| Posted on: | 2015/04/23 |
| Activity Date: | 2015/04/17 |
Reviewed by: 4人で参加
I wanted to show my 10-year-old daughter dolphins on the Big Island, so we joined this optional tour. We tried three times and encountered large groups of dolphins each time.
It was my first time snorkeling, but with the support of Daisuke and Yuko, I was able to challenge myself with confidence. We kept encountering groups of dolphins, and I was constantly amazed by the wild dolphins I was seeing for the first time. I became quite exhausted after the second round, and I apologize to the M family who joined us. (I'm sorry, M family...)
Honestly, I didn't expect to see so many dolphins, so I was truly moved! As a bonus, we were lucky enough to see whales before encountering the dolphins, making it a lucky day.
I chose this optional tour based on other people's experiences, and it was definitely the right choice! Daisuke's love for dolphins is really passionate and impressive.
Lastly, thank you to Taka for being a conversation partner for my mother. She didn't go snorkeling, but she said she could see a lot from the boat and had a great time.
Thank you so much!
ハワイ島で10歳の娘にイルカを見せてあげたいと思い、このオプショナルツアーに参加しました。3回トライして、3回とも沢山のイルカの群れに出会うことができました。
シュノーケリング初めてでしたが、ダイスケさん、ユウコさんのサポートで安心してチャレンジできました。次から次へとイルカの群れに遭遇し、初めて見る野生のイルカたちに感動しっぱなしでした。私は2回目終了後グロッキーになってしまい、一緒に参加していたMさん一家にはご迷惑おかけしました。(Mさん一家、すみません…)
正直こんなに沢山のイルカに出会えるとは思ってなかったので、ほんとに感動しました!
おまけに、イルカに遭遇する前にクジラの姿も見ることができて、ラッキーな一日でした。
他の方の体験談を参考にこのオプショナルツアーを選びましたが、大正解でした!ダイスケさんのイルカ愛、ほんとにアツくて、凄いです。
最後にタカさん、母の話し相手役、ありがとうございました。母は潜らなかったのですが、船上からでも沢山見えたようで、楽しかったと言ってました。
本当にありがとうございました。
Thank you for your thoughtful comment. As mentioned in the title, it was the greatest reward for us to know that this trip to Hawaii became your most memorable experience. We are also glad to hear that your mother, who did not go into the ocean, enjoyed herself as well. Thank you very much. Please come back and visit us again!
ご丁寧なコメントを頂戴し、有難うございました。 タイトルにあります様に、今回のハワイ旅行での1番の思い出にして頂けた、というのが我々としては何よりの
ご褒美となりました。海にお入りにならなかったお母様も楽しんで頂けたのも何よりでございます。本当に有難うございました。又、皆様で遊びにいらして下さいね。
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| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Posted on: | 2015/04/18 |
| Activity Date: | 2015/03/30 |
Reviewed by: Tracy
Food was tasty but not hot enough. Mai Tai drinks were excellent.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2015/04/17 |
| Activity Date: | 2015/04/12 |
Reviewed by: kazuchann
The Japanese guide spoke brokenly and had difficulty communicating. The participants were just my spouse and another young woman who seemed to speak English well, so there didn't seem to be any issues there. However, even though we were in Hawaii, it wasn't warm after the sun set, and the manta rays didn't appear. We had to float in the water for a long time waiting, and the only item to warm our chilled bodies was a single blanket. There seemed to be hot cocoa available if you didn't get seasick, but I felt nauseous and couldn't accept it. I was invited to join again the next day for free since I couldn't see anything, but I declined. To be honest, I wanted a refund for the participation fee. I felt unwell throughout the trip and couldn't enjoy my meals, and planning the manta night at the beginning of the trip was a mistake. As a professional, they should have considered the sea conditions and the needs of older guests better. The guide was overly excited and it became awkward.
日本語ガイドは片言で会話も不自由、参加者は私たち夫婦ともう一人若い女性でその方は英語が話せるようで問題なさそうでしたが、うねりがあってハワイといっても日が沈むと暖かくはなくマンタが現れないので、海の中に長い時間漂って待、冷えきった身体を温めるアイテムもブランケット一枚。船酔いでなければホットココアがあったようですが、吐き気がして受け付けません。見る事ができなかったので翌日無料で参加できますと誘われたけど、断ってきました。はっきりって参加費返してもらいたいくらいでした。旅行中ずっとグワイが悪くて、食事も美味しく食べる事ができず旅行の最初にマンタナイトを計画したのが間違いでした。プロなんだから海の状況でマンタが現れないとか、高年齢のお客への配慮が足りない。ガイドだけが勝手にキャキャハイテンションでしらけてしまった。
Thank you very much for participating in the tour. We are truly sorry that you were unable to have a satisfying experience despite choosing our service.
Regarding the tour you participated in, we hope you understand that the appearance rate of manta rays can vary depending on the conditions of the day. If you were unable to see them, we offer a complimentary invitation to join again. However, we are very disappointed that you felt unwell and as a result, could not enjoy the manta rays.
We will communicate your feedback regarding the service to the operating company and discuss improvements.
Thank you for taking the time to share your valuable experience with us.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
せっかくご利用いただきましたのに満足行く体験ができなかったこと、大変残念に思います。
ご参加いただきましたツアーにつきまして、当日の状況によりマンタの出現率は変動しますことご了承いただければ幸いです。
ご覧いただけなかった場合は、もう一度無料でご招待というサービスを提供させて頂いておりますが、
ご気分を悪くされ結果としてマンタをご観賞いただけず誠に残念でございます。
今回ご意見頂きましたサービス面に関しましては、催行会社にお伝えさせていただき、改善できるようお話させていただきます。
お忙しいところ貴重な体験談のご投稿誠にありがとうございます。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Packages: | 現地集合プラン<2015年5月末まで> |
| Attended as: | Couples |
| Posted on: | 2015/04/16 |
| Activity Date: | 2015/04/10 |
Reviewed by: Daloise Family
We enjoyed both the show and the food. We have been before but it was the first time for our daughter and granddaughter and they had a wonderful time. We all ate well and enjoyed it very much
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2015/04/08 |
| Activity Date: | 2015/04/05 |
Reviewed by: TAS from NM
I can't say enough good things about this Luau!
The food was good. The entertainment was outstanding!
The setting was great!
A real come backer!!!
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2015/04/03 |
| Activity Date: | 2015/03/31 |
Tips and suggestions
Reply from activity provider
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Dear Mr. Ishikawa,
Thank you very much for visiting Island Breeze Luau. However, I am truly sorry to hear that you were not satisfied with your experience. I sincerely apologize for any discomfort we may have caused you.
Your straightforward feedback has highlighted many challenges for us, and we feel it is very important.
We will work hard to ensure that more people from Japan can enjoy our offerings. Thank you for your valuable comments.
When you visit Hawaii again, we will do our utmost to provide you with a warm Aloha welcome!
石川海様
この度はアイランドブリーズルアウにお越しいただきありがとうございました。
ただ、ご満足いただけなかったことはとてもとても残念に思っております。ご不快な思いをさせてしまい、大変申し訳ございませんでした。
ストレートなご意見に、私どももとても沢山の課題を与えて頂いているように感じています。
もっと日本の皆様にも楽しんで頂けるように取り組んで参りたいと思います。
貴重なコメントをいただき、ありがとうございました。
ハワイの地へ再びお越し頂けたとき、Alohaたっぷりのおもてなしができるよう最善を尽くします!