Reviewed by: Maria
This cruise was outstanding! The crew was polite and attentive. The dinner was excellent! There was live music as well as someone giving us a little history of the island in between songs. I would definitely recommend this to anyone. We also were lucky enough to see the spinner dolphins put on a little chauffeur for us. We saw flying fish. Overall, it was an excellent experience!
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/07/22 |
| Activity Date: | 2025/07/20 |
Reviewed by: Steph
We are a family of 4 with 2 teenagers, we had a great time with our guide at the stargazing tour. Our highlights were the lava caves, watching the sunset as well as stargazing. The sky was unbelievable and we learned a ton with our very knowledgeable guide.
Highly recommend.
I would skip the boiling pots when water level is low as there is nothing to see.
| Rating: | |
|---|---|
| Packages: | From Hilo - Rainbow Falls, Kaumana Caves, Solar Viewing & Stargazing with Dinner |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/07/20 |
| Activity Date: | 2025/07/18 |
Reviewed by: AJH
Pros: pig roast being done onsite, got to witness uncovering and presentation of the pig. (my son hated this portion!). menu and performances were both great! I liked different island nations being represented in music and dance and a little bit of story telling/history to tie it together. performance was good length and sunset was gorgeous! desserts and beverages were also delicious.
Cons: attempted to check in entire luau at one time slot. made for a lot of time waisted waiting in hotel lobby check in line. check in inside and then second check in outside felt redundant. we arrived at 5:22, email confirmation had suggested 5:30 check in, but spent several (20+ minutes) waiting to check in. by the time we arrived in luau area, we missed the 'activities' portion of the luau. we also missed the royal entrance of the luau show. we did however have great seats so first-come-first-seated wasn't an issue.
brief meet and greet with performers after the show felt rushed -- they were spread along exit sidewalk and available for a quick picture but were ushering us along immediately, without any chit chat -- which is a huge difference compared to other luaus.
professional photography of your party was an additional $25 for digital download. fresh lei's were an additional $10 each, which in my opinion were reasonably priced but I've had digital photography and leis included at other similarly-priced luaus.
having dined at this marriott the night before and spoken to several guests in the week it seems this particular marriott has become quite overpriced for the level of service and age of property it's become. it has an outstanding location, but is overpriced for the level of service or hospitality i've experienced at other similarly priced marriotts in the islands. pool and restaurants were crowded and bonvoy perks were lacking/zero. kids meals were reasonable, but got charged $10 each for kids scoop of vanilla icecream.
go earlier than confirmation email suggests if pre-show activities or royal entrance are important.
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/07/19 |
| Activity Date: | 2025/07/15 |
Reviewed by: AJH
Captain and crew of Ocean Encounters 1 dove in ahead of guests, made a plan, and navigated us there. Honestly, we had a great viewing spot and several other boats' guests were eager to move into our spot upon our exiting. Boats are staggered and have a neighborly way of communicating where/when/how each group will be staggered but I would have been disappointed to be in one of the peripheral groups. These are wild animals, so no telling what each evening will look like, but was glad to have a captain who led the charge.
Tips: It is a bit of a rough ride for 20 mins out and approx 20 minutes back. If you are someone who suffers from carsickness or seasickness, highly recommend treating for that before you leave. We had 2 of 30 guests puking over the sides. I gave my carsick kiddo dramamine about an hour before-- no issues.
Do have inexperienced family members practice snorkeling ahead of tour so that they can spend the entire 45 minutes head down in the water enjoying the fish and rays and the learning is done in a pool or bay ahead of time. There were zero swimming skills necessary on this trip but knowing how to calmly enjoy breathing through a snorkel for an extended period was the difference between guests who really enjoyed and guests who didn't. There was a surfboard with handles that the group held on to, which was pulled into position by the guides.
Do warn your kiddos that these rays are HUGE. My youngest expected small 3-4 foot rays like we have in our aquarium and was initially very surprised (terrified) by the 12-15 wingspan on some of these beautiful creatures. They got right up in our personal bubble/faces/immediately underneath bellies and legs so do be ready for up-close amazing experience.
Do not bring a bunch of stuff/items as they end up dripped on and/or in the way. If the weather is warm all you need is shoes that are okay getting wet/dripped on, and a towel. They provided water and light packaged snacks on the return trip.
Take more pictures and consider taking and sharing photos with fellow tour guests.
| Rating: | |
|---|---|
| Packages: | Standard Package: Sunset Manta Snorkel |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/07/19 |
| Activity Date: | 2025/07/16 |
Reviewed by: Duncan Miller
Sam was fantastic - really gave us all an exceptional tour of the night sky and was very knowledgable and great with the kids too!
| Rating: | |
|---|---|
| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/07/15 |
| Activity Date: | 2025/07/13 |
Reviewed by: Rained out
Of course you can’t predict rain in Hawaii but you can have spots to seek cover. The event did pass out rain plastic but only once at the beginning and we did not get any.
Once the rain passed there was no attempt to wipe chairs so even if the rain stopped you were still soaked.
The hurried the show to see a quick fire dancer set but that was not that good.
Even without the rain you couldn’t see. The tables in rows made it difficult. The food was ok. The drinks didn’t not taste like any alcohol was in them just super sweet drinks. Overall I was not happy with the event.
Look for a smaller venue.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2025/07/12 |
| Activity Date: | 2025/06/18 |
Reviewed by: LK
Zip line over 250 foot waterfall. Great fun. Mirabell & Calista were fantastic guides, made our day.
| Rating: | |
|---|---|
| Packages: | Zipline Adventure |
| Attended as: | Couples |
| Posted on: | 2025/07/12 |
| Activity Date: | 2025/07/10 |
Reviewed by: HJ
Riding the UTV was an unforgettable adrenaline rush through stunning landscapes—pure adventure from start to finish. The guides were fantastic and made the whole experience safe, fun, and absolutely thrilling!
Mahalo HJ for choosing Umauma for your ATV experience. Glad you had a great time!!
| Rating: | |
|---|---|
| Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/02 |
| Activity Date: | 2025/06/30 |
Reviewed by: Kara
Highlights included walking through Volcanoes National Park, seeing steam vents and lava fields up close, the stunning black sand beach at Punaluʻu, and panoramic views over Waipiʻo Valley.
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Families |
| Posted on: | 2025/06/30 |
| Activity Date: | 2025/05/31 |
Reviewed by: Kara
It’s a long day, but absolutely packed with jaw-dropping sights and well-paced stops.
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Families |
| Posted on: | 2025/06/30 |
| Activity Date: | 2025/05/31 |
Reviewed by: Fogg family
We’ve done a few ziplines in other states and I can say this was one of the best. David and BoBo were fun, friendly and professional. They made our experience a memorable one.
| Rating: | |
|---|---|
| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/06/27 |
| Activity Date: | 2025/06/24 |
Reviewed by: Kate
We only found out about this tour because we knew a local person. There’s no sign at the road near the bay as to where to turn or park. Parking cost $38 in the public beach parking area. Once you get to the parking lot, there’s no sign as to where the boat is docked or where the kiosk for the tour company is. One girl working the kiosk told us that they didn’t offer glass bottom boat tours; the kiosk name matched our reservation. The website is very unfriendly. The tour guide was good but the captain could go a bit slower when over a reef so that we unfamiliar with it can focus our eyes to see the fish.
Be prepared for wading in the water to board the boat.
Aloha,
Thanks for taking the time to provide feedback about your experiences with us. We're sorry you found us difficult to find -- we aren't allowed to post signage so we do the best we can with our emailed and texted directions, and our reservationists are standing by the phone lines to help with those last minute directions too. The public parking lot at the south end of the beach is still free...but parking a bit closer at the Lava Lava restaurant will incur fees.
We're also sorry you found the website difficult to navigate (not sure if you're referring to Veltra's website or our own website) -- we encourage anyone with issues to contact us directly by phone or email.
We'll pass your feedback on to our captain regarding the boat's speed, and we're also investigating the issue where you were told we don't operate Glass Bottom Boat Cruises.
We appreciate your comments.
Mahalo for joining us!
| Rating: | |
|---|---|
| Packages: | Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/06/25 |
| Activity Date: | 2025/06/23 |
Reviewed by: Debo
Kool show super packed parking was crazy I recommend parking off site because 200 people plus a fishing tournament and whatever else is happening in the area leaving at the same time it took 45 min just to get out of the parking lot.
If parking is limited something else is going on in the area leaving will be not fun
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/06/24 |
| Activity Date: | 2025/06/22 |
Reviewed by: Richard
The team is always doing a great job and provide a fantastic experience.
| Rating: | |
|---|---|
| Packages: | 9-Line Zipline Tour |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/06/23 |
| Activity Date: | 2025/05/29 |
Reviewed by: なべちゃん
There were 10 participants and 2 instructors. They were kind and friendly, but everything was in English. However, it was manageable. The atmosphere, gestures, and finally mimicking everyone worked out fine. It was truly a fun time. I will definitely go again, of course as an individual participant!
10人の参加者に2人のインストラクターさんでした。親切でフレンドリーな2人でした、ただしオール英語でした。が、何とかなりすょ。
雰囲気とジェスチャーと最後に回って皆んなの真似すればOK。
本当に楽しい時間でした。是非又行きます。勿論個人参加で!
It's mostly in English and filled with Americans, but you'll manage just fine. Just know three phrases: "hello," "thank you," and "okay." After that, if you just mimic everyone else, you'll really enj
英語ばかりで、アメリカ人ばかりの中ですが、何とかなりますょ。ハローとサンキューとオーケーの3つ。後は、皆んなの真似すればほんと、楽しめて最高の時間を過ごせます。
| Rating: | |
|---|---|
| Packages: | 1.5時間プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/06/22 |
| Activity Date: | 2025/06/20 |
Reviewed by: EWJames
We had so much fun on this tour. Really great snorkeling. We found eels, puffer fish, and even an octopus.
| Rating: | |
|---|---|
| Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/06/18 |
| Activity Date: | 2025/06/14 |
Reviewed by: Chrissy
From the captain to his crew to the boat, it was all perfect. We had the perfect day even with a 17 month old with us. The crew and captain Dante were so accommodating and welcoming. We would definitely recommend this tour for your family.
| Rating: | |
|---|---|
| Packages: | Afternoon Kealakekua Snorkel Tour [3.5 hours] |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/06/15 |
| Activity Date: | 2025/06/12 |
Reviewed by: ミミ
I highly recommend this luau. I was very satisfied with the delicious food and entertainment.
The process starts with checking in at the hotel, after which you are guided to outdoor party tables. Before the show begins, there is a drink bar and interactive activities. You can enjoy free games, a dance experience, and watch the digging up of kalua pig, which is cooked in an underground oven called an imu. Everyone was taking lots of videos and photos! Please note that this activity ends fairly early.
The buffet meal is followed by the grand entrance of King Kamehameha from the sea, and the show starts on stage! There are plenty of dances and songs inspired by Tahiti and Samoa, the ancestors of Hawaiians. The final fire dance was breathtaking. The emcee speaks entirely in English, but I think you can enjoy it fully even if you don't catch everything.
To be honest, I hesitated about whether to participate due to the price, but I ended up being very satisfied.
◆ One point to note is to arrive early for check-in. Check-in starts at 5:15 PM, but when we arrived at 4:45 PM, there were already about ten groups in line. Seating is assigned in the order of check-in, and you proceed to the activities from there, so if you check in late, it might be difficult to participate in the activities.
こちらのルアウはとてもお勧めです。
美味しい食事とエンターテイメントを楽しめてとても満足しました。
流れとしてはホテル館内で受付後、野外のパーティテーブルに案内されます。
ショーが始まる前にドリンクバーと参加型のアクティビティがありました。無料のゲーム、ダンス体験やイムという地中の釜で料理したカルアピッグ(豚の丸焼き)を掘り出す様子を見られます。皆さんビデオや写真をたくさん撮っていました!
このアクティビティははやい時間で終わってしまいますので注意が必要です。
ブッフェのお食事、海からのカメハメハ王の登場に続いてステージでショーがスタート!
ハワイアンの祖先であるタヒチやサモア風のダンスや歌が盛りだくさん。最後のファイアーダンスは圧巻でした。
司会はすべて英語ですが、すべてを聞き取れなくても充分に楽しめる内容だと思います。
正直なところ、お値段的に参加するかどうか迷いましたが結果は大満足です。
◆注意点は早めに受付に行くことかと思います。
受付スタートは17:15-ですが、私たちが16:45に行った時にはすでに10組ほどが並んでいました。席は受付順で案内され、その流れでアクティビティに進むので、受付が遅くなるとアクティビティ参加がむずかしくなるかもしれません。
I didn't feel much of a language barrier. Enjoy the unique luau that Hawaii has to offer!
言葉の壁はそれほど感じませんでした。
ハワイならではのルアウを楽しんでください
| Rating: | |
|---|---|
| Attended as: | Others |
| Weather: | Sunny |
| Posted on: | 2025/06/10 |
| Activity Date: | 2025/06/08 |
Reviewed by: ハワイ島大好き
Was it because of the rain that the stage was moved from outdoors to indoors? I was looking forward to the fire dance, but it was canceled, and the show ended about an hour earlier than scheduled, which was disappointing. The food was also limited in variety and not as good compared to other luau shows.
雨降りで、ステージが屋外から屋内に移動になった為なのでしょうか?
楽しみにしていたファイヤーダンスもなく、予定時間の1時間ほど早く終了になり、ガッカリです。
食事も、他のルアウショーと比べると種類も少なく味も良くなかったです。
I recommend a luau show at another hotel.
別のホテルのルアウショーをお勧めします。
| Rating: | |
|---|---|
| Attended as: | Families |
| Weather: | Rainy |
| Posted on: | 2025/06/04 |
| Activity Date: | 2025/06/02 |
Reviewed by: Kiera
I highly recommend this experience! The guides were friendly and attentive and thorough. There were gorgeous cows on the trail and it was great to see them up close as we rode through. The scenery was great and we had lots of fun. Well worth the money for the experience.
Aloha Kiera,
Thank you for your great review. Glad you enjoyed your stay. Thank you for choosing Umauma.
| Rating: | |
|---|---|
| Packages: | Solo Rider ATV Package (Driver Only) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/05/31 |
| Activity Date: | 2025/05/08 |
Reviewed by: Angela Reed
The crew were all very friendly and full of information about the area. The food was good and the extra slides and diving platform didn’t interfere with serious snorkeling.
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/05/29 |
| Activity Date: | 2025/05/27 |
Reviewed by: ALDL
The two female guides were very educational and enthusiastic. They checked all the riders for safely along the way. Great views. We all laughed! Pictures were taken. We recommend this ranch.
| Rating: | |
|---|---|
| Packages: | 1.5 Hour Horse Riding Tour |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/05/26 |
| Activity Date: | 2025/05/24 |
Reviewed by: ユキコ
The show was fun. I didn't understand it well because the explanation was only in English. The food was delicious.
ショーは楽しかったです
説明が英語だけだったので、よくわかりませんでした。
食事はおいしかったです。
| Rating: | |
|---|---|
| Packages: | 一般席 |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/05/20 |
| Activity Date: | 2025/05/18 |
Reviewed by: RIKA
The manta ray came right up close, almost within reach. But I held back; I mustn't touch it. It was a dream-like hour.
直ぐそこまでマンタが寄ってきて
手が届きそう。
でも我慢ガマン、触っちゃだめです。
夢の様な1時間でした。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/05/18 |
| Activity Date: | 2025/05/17 |
Reviewed by: Kan
While gently swaying on the horse, I occasionally stretched my legs. Along the way, I passed through herds of goats and cows, fully enjoying the great outdoors. On that day, it rained quite a bit, which I regret a little.
馬にゆっくり揺られながら、時々ホゾを伸ばして。
途中、ヤギや牛の群れの中を通り抜け
大自然を満喫しました。
当日、けっこうな雨で、それだけが少し悔やまれます。
| Rating: | |
|---|---|
| Packages: | 2.5時間プラン |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2025/05/18 |
| Activity Date: | 2025/05/16 |
Reviewed by: Ralph and Landon
Planned this trip for over a year to go to Hawaii and all my boy would talk about was swimming with the dolphins. So for his 9th birthday I gave him the best birthday gift ever is what he told me with the biggest hug I’ve ever gotten from him.
Make sure you give yourself extra time for parking.
| Rating: | |
|---|---|
| Packages: | 30-Minute Deluxe Encounter - Ages 5 & Up |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/05/17 |
| Activity Date: | 2025/04/27 |
Reviewed by: Dave
We learned so much about island and Hawaiian culture, especially from the knowledgeable luau host.The meats were perfect, with a unique and delicious combination of side dishes. The show was the icing on the cake!!! We will definitely be back.
| Rating: | |
|---|---|
| Packages: | Premium Package - Alii Seating |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/05/09 |
| Activity Date: | 2025/05/02 |
Reviewed by: えみた
I was able to fully enjoy the scenery while riding a horse along Kohala Coast. Although it's in English, they teach you how to ride carefully, so beginners and young children can also have fun. I would like to use this service again when I come back next time.
コハラコーストを馬に乗りながら、存分に景色を楽しめました。
英語ではありますが、丁寧に乗り方を教えてくれるので、初心者や幼い子供たちも楽しめます。
また次に来たときも利用したいです。
| Rating: | |
|---|---|
| Packages: | 1.5時間プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/05/07 |
| Activity Date: | 2024/12/30 |
Reviewed by: Kara
Kilauea was just amazing, I could go every day if it was possible!
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Families |
| Posted on: | 2025/05/07 |
| Activity Date: | 2025/04/11 |
Reviewed by: Kara
We were pre-jittered, but for no reason as this was the calmest experience I could of imagined!
| Rating: | |
|---|---|
| Packages: | Standard Package: Moonlight Manta Snorkel (Seasonal) |
| Attended as: | Friends |
| Posted on: | 2025/05/07 |
| Activity Date: | 2025/04/10 |
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We are thrilled that you had a great time! Providing an outstanding experience is exactly what our goals are! Thank you for joining us! We hope to see you again someday soon! Best regards!