All Reviews for Wheelchair Accessible

The driver was already waiting at the front desk when I checked out for my ride to the airport. He smoothly took me to the airport.

ホテルから空港行きでしたが、ドライバーさんはチェックアウト時にすでにフロントで待っていてくれました。スムーズに空港まで送ってくださいました。

Just in time, they will come.

It's bittersweet, but we are leaving the hotel and heading to the airport.

Relax, take it easy, and enjoy the view from the car window while being immersed in conversation.

We can take back a lot of memories from Hawaii.

ジャストインタイム
で、来てくれます。

名残惜しいのですが、ホテルを後に空港に向かうのです。

くつろいで、くつろいで　安心して　車窓を眺め、会話に無中ですね。

ハワイの思い出一杯をもちかえることができます。

I use this service every time I come to Hawaii.

The driver plays Hawaiian music, and it really makes me feel like I've come to Hawaii again this year.

It's the best to relax in the car.

ハワイに来ると毎回、利用させてもらっています。

運転手さんが、ハワイアン　ミュージックを流してくれて　OH　今年もハワイに来たんだな。

って気分になれるものですよ。

車内でくつろげて最高ですよ。

I was taken care of by the shuttle bus from the airport to Waikiki. Since I was departing from the personal exit this time, I was worried about whether I would be able to find my way, but the KIOSK desk was easy to understand, and everything went smoothly.

However, my mother, who was with me, forgot her bag containing valuables on a bench, and we only realized it after the bus had departed. When we arrived at the hotel and explained the situation to the driver, he advised us to check in at the hotel first and encouraged us with a smile despite our anxiety.

The bag was returned to us on the same day. I truly believe it was a miracle. I am sincerely grateful for the accurate advice and prompt assistance. It became an unforgettable experience. Thank you very much.

空港からワイキキまでのシャトルバスでお世話になりました。
今回は個人出口からの出発だったので辿り着けるか不安でしたが、KIOSKデスクも分かりやすく、スムーズに済みました。
ところが、同行者である私の母が貴重品を入れたバッグをベンチに置き忘れてしまい、気づいたのもバスが出発してからでした。
ホテルに着いてから運転手さんに事情を話したところ、とりあえずホテルでチェックインを済ますようにアドバイスしてくれ、不安な中でも笑顔で励ましてくれました。
バッグはその日のうちに手元に戻りました。本当に奇跡だと思います。的確なアドバイスと迅速な手続きに心から感謝しています。忘れられない出来事となりました。ありがとうございました。

I was relieved that they arrived on time. The cheerful driver carefully handled my luggage, and I am very satisfied! I will use their service again.

時間通りに来て安心しました。明るいドライバーさんが丁寧に荷物を運んでいただき、満足度は高いです！また利用します

Husband was a US Navy vet and wanted to make sure he paid his respects at the Memorial. Had just enough time and we're not rushed.

The reception area felt cozy, but the Japanese female staff were very kind and accommodating. I would like to use this service again the next time I go to Hawaii.

受付の場所はこじんまりとした感じでしたが、日本人女性のスタッフが優しく対応してくれました。
次回ハワイ行った時も利用したいと思いました。

I use this service every year when I go to Hawaii. It's great that the shuttle bus is waiting for you right after you arrive at Daniel K. Inouye International Airport.

毎年ハワイに行くので利用しています。
ダニエル・K・イノウエ国際空港に到着して直ぐに送迎バスが待っているので凄く良いです。

This was my first luau and I really didn't know what to expect. I was greatly impressed with the quality of the program, the enthusiasm of the performers and the outstanding cuisine we enjoyed for the meal. The evening with the Toa Luau group was an unforgettable highlight to our visit to Hawaii. In addition to the luau, we had the opportunity to hike to the waterfall while enjoying the beauty of the botanical garden. As I said, the whole experience was unforgettable.
Greg & Janet R

If traveling with multiple people, I would use other means, but I always use this service when traveling alone. They speak at a moderate volume and always make me feel secure while using it.

複数人での渡航であれば他手段を利用しますが、1人旅時に利用させていただいております。
適度な声量で声掛けもしてくれて、いつも安心して利用させていただいております。

If traveling with multiple people, I would use other means, but I have been using this service for solo trips. The yellow aloha shirts are easy to spot, and I always feel安心して利用させていただいております.

複数人での渡航であれば他手段を利用しますが、1人旅時に利用させていただいております。
黄色アロハシャツも分かりやすく、いつも安心して利用させていただいております。

Since it was my first time using the shuttle bus, I was worried about finding the pickup location, but the staff's bright yellow aloha shirts stood out, and I was able to spot them right away. When I asked about the departure time, I was told it would be in 50 minutes, which made me regret choosing the shuttle bus due to the long wait. However, it actually departed in about 20 minutes.

シャトルバスを利用するのは初めてだったのでピックアップ場所がわかるか不安でしたがスタッフの黄色のアロハシャツが目立ちすぐにわかりました
出発時間を尋ねると50分後と言われかなり待ち時間が発生するのでシャトルバスを選んだことに後悔しましたが実際には20分ほどで出発しました

I went to Honolulu for work, and I was able to make a reservation relatively close to my departure date. Although the bus departure location was a bit far, there was a guide who kindly explained everything in Japanese right after I got off the plane. When I was getting off, the driver was also carefully picking up the contents of a bag that a customer had dropped.

仕事のためホノルルに行きましたが、割と直前でも予約が取れたこと、バスの出発場所は遠めでしたが、空港を降りたところで案内の人が丁寧に日本語で説明をくださった。降りるときも、運転手（？）の人が、御客さんが落としたバッグの中身を丁寧に拾ってくれていました。

It was my first time arranging a trip to Hawaii on my own. I was worried about finding my pickup, but I recognized it right away. (The yellow aloha shirt at the personal exit was the landmark.)

初めての個人手配でのハワイでした。
お迎えが分かるか不安でしたがすぐに分かりました。（個人出口にいる黄色のアロハシャツが目印です）

I suspect there was a traffic jam due to the rain, as I arrived nearly 20 minutes late from the scheduled pickup. Although I thought it would be fine since I had plenty of time before my flight, I couldn't help but feel worried. The hotel staff contacted me by phone, so I was aware of the delay, but I would have preferred an email notification. That said, I was grateful for the ride to the airport.

雨による渋滞があったのだと推測しますが、予定ピックアップから20分近く遅れて到着しました。フライト時間に余裕があるので大丈夫だとは思いつつ、さすがに心配になりました。ホテルの方が電話で連絡してくれたので遅れている事がわかりましたが、メール連絡が欲しかったです。
とはいえ、空港まで送って頂けたので助かりました。

I always use this service when I go to Hawaii. It's easy to find because there are staff members right outside the exit. You don't have to wait long to get on the bus.

ハワイに行った時は、いつも利用しています。
出口を出てスタッフの方が居るので、分かりやすいです。
バスに乗るまでも、そんなに待たないです。

The care, attention, quality, cleanliness, and authenticity made for an unbelievable experience. My family and I left very happy and ready to recommend to everyone. You get what you pay for.

easy way to get to / from pearl harbor, and they get your arizona ticket set for you! loved the ease of this

We went with this tour as not many stop inside the Valley! We really wanted this, so tying the tour togehter was a good way!

The wait time was short, and there were few people being picked up, so we were able to arrive at the hotel very quickly with just three pickups.

待ち時間も少なく、送迎人数も少なかったのか、3箇所の送迎で、とても早くホテルに到着することができました。

I was worried about finding the pickup location, but when I exited the airport and headed to the right, I saw staff members in yellow uniforms, and the check-in process was smooth. It was unfortunate that the wait time was long. The ride on the large tour bus was comfortable.

ピックアップ場所がわかるか不安でしたが、空港の出口を出て右に向かうと、黄色のユニフォームを着たスタッフさんが見えて、受付もスムーズでした。待ち時間が長かったのが残念でした。大型の観光バスで乗り心地快適でした．

Our pick up was punctual, directions were clear and concise. Our driver was friendly, kind, informative, and had a great sense of humor! We were given plenty of time to spend at the memorial on our own at our own pace. I would highly recommend this tour.

Tour was really more on bus as the park your on your own, but still easy to get to with the tour!

Arizona memorial was noteworthy of the history PH holds

They arrived on time to pick me up. They also provided detailed information about the terminal, which I found very kind. I felt reassured.

時間通りに迎えに来てもらえました。またターミナルについても詳しく話してくださり、親切さを感じました。安心できます。

We are so glad the we were able to visit.
We learned so much about Pearl Harbor!

This was our first Hawaii visit and first tour on the island. The experience of this tour was well worth it, we had a great time and were able to take plenty of pictures. The communication was very clear on where we would be picked up, the times for each stop on the tour and information on each stop. We had plenty of time at each stop. We recommend the tour and would do it again.

I was looking for a shuttle service on my return day, and I was very grateful to be able to make a reservation with a company that was still operating while others were not. The pickup location was directly at the hotel garage, and the large tour bus provided a comfortable ride.

帰国日に送迎便を探していたところ，他社が運休となっているところで予約できたので大変助かった．送迎地もホテルガレージまで直接来てもらえて，大型の観光バスで乗り心地も快適でした．

They were punctual and provided very clear Japanese support, which made me feel at ease. I would like to use their services again.

時間に正確だし、とてもわかりやすい日本語対応で安心できたので良かったです。又利用したいと思いました。

I was worried about finding the pickup location, but as soon as I exited the airport and headed to the right, I saw staff members in yellow uniforms, and the check-in process was smooth. We had a reservation for five people, but one person ended up arriving on the next day's flight. It was helpful that they were able to change the reservation instead of canceling it. I also confirmed the drop-off location on the bus, and we arrived at the hotel accurately.

ピックアップ場所がわかるか不安でしたが、空港の出口を出て右に向かうと、黄色のユニフォームを着たスタッフさんが見えて、受付もスムーズでした。
5名で予約していましたが、１名翌日の便で来ることになりましたが、キャンセルでなく、変更してくれて助かりました。
降りる場所もバスの中で確認して、正確にホテルに到着できました。