All Reviews for Wheelchair Accessible

I couldn't find the bus stop and missed my ride, but the Japanese staff were considerate and helped me catch the next bus. Thank you very much.

バスの乗り場がわからず乗り逃してしまいましたが、日本人スタッフの方たちが次の便に乗れるように配慮していただけました。
ありがとうございました。

I arrived at the hotel a little earlier than the meeting time and had originally sent the details of the flight I would be taking, but they dropped me off right in front of the airport company!

集合時間より少し早めにホテルに到着し、乗る便を元々送っていたのですが、その空港会社の前に下ろしてくれました！！

Thank you for safely taking me to my destination. The wait time before boarding was long, so it would be nice if you could provide improvements or information about the boarding time.

安全に目的地へ送っていただき、ありがとうございました。
乗車までの待ち時間が長かったので、改善や搭乗時間の案内をしていただけると良いですね。

Our guide, Mike, was knowledge and the tour gave us the opportunity to fit everything in on our checklist.

Visiting the Punchbowl National Cemetery was a must for my family history, so I was happy to find a tour that has so much inclusion, was a well planned day.

Visiting both the Arizona and Missouri sites gave us a full perspective on all Pearl Harbor scarifies.

Booking the shuttle and ticket together on a tour like this is a smart choice, as it saved my larger time and stress to secure Arizona tix!

As soon as I exited the arrivals area for individuals, there was a meeting point to the right. I could easily spot it because they were wearing yellow vests. After waiting for about five minutes, the bus arrived and departed smoothly. The staff helped load my suitcase onto the bus, which was very helpful. The driver was a cheerful person, and I could really feel that I had arrived in Hawaii!

個人用到着出口から出てすぐ右手に待ち合わせ場所がありました。黄色のベストを着ているので直ぐに判りました。
５分程待った後、バスが到着しスムーズに出発。スーツケースもスタッフの方々が、バスに載せてくれて、とても助かりました。
ドライバーさんは陽気な方で、あ〜ハワイに来たな！と感じることが出来ます。

It was a Japanese driver. They arrived on time, which was very helpful. I was able to head to the airport with peace of mind. I would like to request them again.

日本人のドライバーさんでした。時間通りに来てくださって、とても助かりました。安心して空港まで向かうことができました。またお願いしたいです。

Since it's a shuttle service, I don't need any special services, but I'm always anxious because the pickup time is never on schedule, and I end up waiting for 15 minutes. When I try to call 15 minutes after the pickup time, the bus arrives, so I would like them to come a little earlier. I hope they consider the delays at each hotel when setting the pickup times.

送迎なので、特別なサービスはいらないのですが、いつもピックアップの時間には来ず、１５分後の時間まで待つことになるので、ドキドキします。ピックアップ＋１５分後に電話を試みようと思うとバスがくるので、もう少し早く来て欲しいです。各ホテルでのピックアップが遅くなるのも加味して時間設定をして欲しい。

This tour is a must for anyone wanting to understand Hawaii’s history and pay respects.

The Punchbowl Cemetery was my main point I wanted to see with Pearl Harbor, and thankful for a tour that stopped by.

The shuttle from Waikiki made getting to Pearl Harbor stress-free. Of course this is a must-see for history lovers alike!

I was scheduled to fly with Hawaiian Airlines, but I missed my stop at the airport and had the driver take another round. I apologize for the inconvenience, and thank you very much.

ハワイアン航空に乗る予定でしたが、着いた空港で下車し損ない、ドライバーの方にもう1周していただきました。お手数お掛けいたしました、ありがとうございました

I have been frequently staying at a condominium (which is not used for tours, but is located in Waikiki) where the HIS shuttle does not go, so I use this service instead. Upon exiting the airport, there is a reception desk diagonally to the left where they can assist you in Japanese, so there are no issues. You ask at the reception for the column number where the shuttle is waiting, then move to that spot for another check-in. The shuttle driver only speaks English, but once you mention the hotel name, you just need to get off, so it shouldn't be a problem. Honestly, I wouldn't personally call it a "bargain" price, but since it's closer than the Uber pickup area and you can sit comfortably, I consider it acceptable.

最近常宿にしているコンドミニアム（ツアーで使われないところですがワイキキ内）にHISのシャトルは行ってくれないのでこちらを利用しています。空港出口を出て左斜め前に受付があり日本語で対応してもらえるので問題ナシ。受付でシャトルが待機する柱の番号を聞いてそこまで移動、そこで再度受付です。シャトルのドライバーさんは英語オンリーですがホテルの名前を言われたら降りるだけなので問題ないでしょう。正直個人的には｢格安｣とは言えない価格ですがuberの乗り場より近いところで乗れるしゆったり座って行けるのでまぁ良しとします。

Comfortable transportation and made this day stress-free allowing us to see everything we wanted!

This tour was both powerful and informative. Visiting the Pearl Harbor Visitor Center and taking the boat ride to the Arizona Memorial was such a moving experience!

This tour was a meaningful and well-organized experience. Visiting the Pearl Harbor Visitor Center and the Arizona Memorial was deeply moving, and the Punchbowl National Cemetery stop was a respectful stop en route.

My son and I both thoroughly enjoyed the tour and found the staff and guides friendly, interesting and helpful. The only disappointment was that, at the end of the tour, we could have been given more time to tour the USS Missouri.

After pushing the luggage on the cart and exiting through the personal exit, there is a staff member in a yellow aloha shirt right there, and it's fine to just tell them your name. After sitting down, within about 10 minutes, the bus arrives right in front of you. The driver will lift and store your large suitcase, making it easy even for women. Since it stops at hotels in Waikiki, you can get off right in front, which is really helpful. I definitely want to use this service again next time.

カートに乗せた荷物を押して、個人出口を出ると、すぐそこに黄色いアロハの
係りの方がいて、名前を伝えればOK。
椅子に座って、待つこと１０分ぐらいで、バスがすぐ前に着きます。
大きなスーツケースは、ドライバーさんが持ち上げて収納してくれるので、
女性でも楽々。ワイキキのホテルを回ってくれるので、すぐ前で降りられて
本当に助かります。ぜひまた次回も利用したいと思います。

I arrived at the airport on a night flight, and the pickup was at Terminal 2 (Hawaiian Airlines is at a different terminal). I was a bit confused about the location, but I found it without any issues. Since I was alone, I had to arrange for a taxi, but it turned out to be good because I was able to get home quickly.

夜の便で空港に着いたので、ピックアップがターミナル2でした(ハワイアン航空は別ターミナル)場所か分からず少し混乱しましたが、無事に発見。
1人だったのでタクシー手配になってました、早く帰る事ができて結果的によかったかも

We are visiting from Australia and very impressed with the service and quality of this tour. Bus driver was hilarious, he had all the Dad jokes and was very informative. The Pearl Harbor Tour was both informative and respectful. Plus we received a delicious lunch. Bus was very comfortable and clean and on time. Would definitely recommend.

I used it for the first time, and the reception desk and bus boarding location outside the arrival terminal were easy to find. Additionally, it stops at major hotels in Waikiki, and in my case, I was able to get off right in front of my hotel, which was very helpful. I especially recommend it for solo travelers, considering the price as well.

初めて利用しましたが、到着ターミナル外の受付デスク及びバス乗車場所も分かりやすかったです。また、ワイキキでも主要ホテルに停車し、私の場合は宿泊ホテル前で下車できたので助かりました。特に一人旅の場合は、値段も含めお勧めです。

We all had such a great experience on the tour. Staff were absolutely awesome. Views were stunning!

This is absolutely a bucket list trip that everyone should take. It’s an amazing place with the USS Arizona Memorial and the tragedy of WWII. Finishing with the USS Missouri.

The hospitality was amazing and the food was great! Worth every penny!

I arrived at the airport feeling jet-lagged, and the first encounter after leaving the airport was with this shuttle bus. The passengers waiting to board are gathered in one place, and staff call out names for boarding the shuttle bus in order. At this point, I wonder if taking a taxi or an Uber would have been better. However, the low cost of the shuttle bus is certainly appreciated. The distance between the airport and Waikiki is quite significant. If there’s no traffic, it takes about 30 minutes, but on some days it can take close to an hour. There are frequent bumps in the seats, so those with back pain should be cautious.

時差ボケの中　空港に着きましたが　空港から出て最初の出会いがこのシャトルバスです　　乗車予定の人たちは1ヶ所に集められスタッフに名前を呼ばれて順番にシャトルバスに乗り込みます　ここで思うことはタクシーが良かったかウーバーが良かったかです　しかし金額が安いシャトルバスはやはりありがたいです　空港とワイキキはけっこう距離があります　渋滞がなければ30分くらいですが　日によって1時間近くかかることもあります　座席ではバウンドすることが度々あるので腰痛の方は注意が必要です

The airport and Waikiki are quite far apart. Taking a taxi or Uber can be expensive. This shuttle bus arrives on time and gets you to the airport with plenty of time to spare. Once you arrive at the airport, you have enough time to rest and buy souvenirs. And above all, the price is very reasonable. I find it very convenient and am grateful for it. However, I'm not sure if it's due to the suspension or the road conditions, but the seats bounce quite a bit in all directions. The ride is not very comfortable.

空港とワイキキはけっこう距離があります　タクシーやウーバーだと金額が高いです　このシャトルバスは時間通りに迎えに来てくれて余裕をもって空港に着きます　空港に着いてから休息やお土産を買う時間は十分あります　そして何より金額が安いです　たいへん便利で感謝しております　ただサスペンションのせいか　道路事情のせいかわかりませんが　けっこう座席で上下左右にバウンドします　乗り心地はあまり良いものではありません

I traveled from Kona on the Big Island to Honolulu and used it from the domestic terminal to my hotel. There was a sudden downpour, which caused traffic and took longer than expected. It was a bit cold inside the car.

ハワイ島コナからホノルルへ移動し
国内ターミナルからホテルまで利用しました
突然の大雨で渋滞し予定より時間かかりました
ちょっと車内が寒かったです

As soon as I arrived at the airport, my reservation was confirmed, and I was able to move smoothly. I would like to use this service again next time. Thank you very much.

空港に着いたら、すぐに予約が確認がとれ、スムーズに移動できました。
次回も利用したいと思います。
ありがとうございました。