All Reviews for Wheelchair Accessible

One of the finest place to learn the history about Pearl Harbor. Just no words: beautiful memorial and harbor. Bought the tickets in advance and the process was quick and easy to access. Had a great time so will be visiting it again shortly.

I arrived at the domestic terminal after traveling from the Big Island to Honolulu. Right after exiting, there was a counter. They were very kind and helpful in guiding me.

ハワイ島からホノルルへ行きましたので国内線ロビーに着きました。出てすぐにカウンターがありました。とても親切に案内してくれました。

I called to change the pickup time considering the traffic congestion on the day, but I was really relieved that the driver arrived as scheduled.

当日になって交通渋滞を考えてピックアップ時刻を変えたいと思って電話しましたが、連絡通りに迎えが来て本当に安心しました。

Asked for a vehicle to accommodate 2 wheelchairs, but the vehicle could only handle one.

Our driver was very friendly, and seemed to know a lot of information on the sites we were seeing in Honolulu. Was a very good way to visit the Arizona memorial - would definitely recommend visitors to Honolulu to check out this tour.

Very Prompt, and Helpful!
Would recommend, made it easy to get to our destination without any stress.

The staff communicated in basic English, but they assisted us immediately when we showed the voucher. Since we were staying at Hilton Hawaiian Village, we arrived second. I carried my suitcase to the exit myself when getting off, but the driver helped with unloading. We gave a tip, but it was impressive to see the driver’s puzzled expression when some of the other passengers did not.

基本英語での対応でしたが、バウチャーを見せるとすぐに対応してもらいました。宿泊がヒルトンハワイアンビレッジだったので二番目に到着しました。
スーツケースは下車時は自身で出口まで運びましたが、ドライバーがおろすのは手伝ってくれました。
私たちはチップを渡しましたが、他の乗客の一部が渡さなかったので、ドライバーが怪訝な表情をしていたのが印象的でした。

I used the shared shuttle to the airport for the first time in a while. I was a bit concerned about the arrival time due to traffic, but the driver managed to avoid the congested roads and we arrived at the airport relatively quickly. Thank you very much.

暫くぶりに混載車で空港まで利用させて頂きました｡
渋滞によりちょっと到着時間が気掛かりでしたが、ドライバーさんが
混雑した道路を避けてか比較的早く空港に着くことが出来ました｡
有難うございました｡

I used the airport transfer service. While waiting for my luggage, they approached me, and the procedures and transfer were smooth, arriving on time. Thank you very much.

空港からの送迎に利用させて頂きました｡
手荷物が出てくるのを待っている時に声を掛けて頂き手続きも移動も
スムーズで時間通りに送迎して頂きましたました｡
有難うございました｡

I requested airport transportation from the Hilton Grand Islander in Waikiki. They arrived early, handled my suitcase with care, and dropped me off right in front of the JAL check-in counter, which was a great help. The driver was very friendly and also assisted another family with their baby stroller and luggage, making for a very positive experience.

ワイキキのヒルトングランドアイランダーから、空港送迎で、迎えをお願いしました。早めに着いてくれて、スーツケースも丁寧に運んでいただき、JALのチェックインカウンターの目の前で、降ろしていただき大変助かりました。
もう一組のご家族連れの方たちのベビーかーや、荷物も優しく降車のお手伝いをしていて、とても、好感度の高い運転手さんでした。

I used the service from the airport to the hotel. The driver was considerate and polite, making my experience comfortable. I will use it again.

空港からホテルまで利用しました。
ドライバーの方は気配りができ、丁寧な方で快適に過ごせました。
また利用させて頂きます。

I thought it might be a little late. Still, when the shuttle didn't show up at the pickup location on time, I felt anxious. I'm someone who likes to act early, so I got frustrated and flustered when the shuttle finally arrived about 10 minutes late. However, we arrived at the airport on time without any issues... I don't think I'll use the shuttle for my next trip to the airport. I want to head to the airport in a calm state of mind.

少々遅れるだろうとは思っていました
それでも時間になってピックアップ場所にシャトルが現れないとドキドキします
早め早めの行動をする私はイライラするし焦ってくるし10分程遅れてシャトルはやってきました
それでも空港には遅れることなく時間通りに到着し問題はなかったのですが…
次回空港へ送っていただくシャトルは利用しないと思います
私は心穏やかに空港へ向かいたいので

Outstanding a great reminder why peace is the ultimate goal in life

This experience was amazing! The waterfall swim was the perfect way to begin the adventure. And then the luau itself was incredible. Much love and respect for the awesome drummers, dancers, fire spinners, and the kindness shown by all. Highly recommend!

The staff members were all friendly and great. The staff wearing the yellow shirts were easy to spot, and I recognized them immediately upon arrival. When I approached them, they confirmed my name and flight number and guided me to the boarding location.

スタッフの方はみなさん気さくで良かったです。
目印の黄色いシャツを着たスタッフの方もわかりやすく、到着時にすぐわかりました。
声をかけたら名前と便名を確認し、乗車場所を案内してくれます。

This was our family's first trip to Hawaii. We were unsure about how to arrange airport transfers for six people, but we chose based on cost performance and reviews. The yellow aloha shirts were easy to spot, and I felt reassured that they spoke Japanese. The bus attendant carried our heavy luggage with a smile and provided sightseeing information in both English and Japanese during the ride. They were a very pleasant person. I would like to use this service again.

家族で初めてのハワイ旅行。6人での空港送迎をどうしようか迷いましたが、コスパや口コミで選びました。黄色のアロハシャツはわかりやすく、日本語で話しもらえ安心しました。バスの担当の方は、思い荷物を笑顔で運んでくれ、車内では英語と日本語の両方で観光案内をしてくれました。好感がもてるすごくいい方でした。また、利用したいと思います。

I realized just before my trip that I hadn't booked a bus from the airport to the hotel, so I hurriedly made a reservation. I received a confirmation email for the pickup time right away, and the process went smoothly, allowing me to prepare with peace of mind. When I actually used the service, the staff's uniforms were very clear, so I had no trouble finding them. I would like to use this service again. Thank you very much.

旅行直前で空港からホテルまでのバスの予約をしていない事に気づき、急いで予約をしました。
すぐにピックアップ時間の確認メールが届き、スムーズに手続きが済んだので安心して準備ができました。
実際に利用する際も、スタッフさんの服装がとても分かりやすくて迷うことがなかったです。
また利用したいと思います。
ありがとうございました。

I used the service from the hotel to the airport, and they arrived right on time to pick me up! Although it was a shared ride, it was great that there was a nonstop trip from my hotel to the airport!

ホテルから空港までの利用でしたが、時間ぴったりに迎えにきていただけました！
乗り合わせですが自分がま乗ったホテルからは空港までノンストップでとてもよかったです！

It took just over 30 minutes to get to the hotel from Waikiki International Airport. Once I exited the airport, a staff member in a yellow jacket welcomed me. We waited for about 10 minutes until everyone was gathered, and then we departed right away, taking just over 30 minutes to reach Waikiki. It was a very convenient and economical bus tour.

ワイキキ国際空港からわずか30分余りで、ホテルまで連れて行ってもらいました。
空港の出口を出たら黄色い上着の係員さんが出迎えてくれます。
10分くらい出発迄待ちましたが、メンバーが揃ったら直ぐに出発、ワイキキまで30分余りです。
とても便利で経済的なバスツアーでした。

I received the voucher for the pickup time and location based on my departure flight from Honolulu Airport, along with a photo of the shuttle bus, which made me feel at ease. When I used the service, the driver confirmed my name before loading my luggage, and I was able to arrive at the airport smoothly.

ホノルル空港出発便に基づきピックアップ時間と場所のバウチャーとシャトルバスの写真を送ってもらい安心して利用出来た
利用時は運転手さんもしっか名前で確認してから荷物を乗せてくれスムーズに空港に到着出来た

Our Tour Guide, Jon, was an outstanding storyteller and kept us entertained with background, legends, history and personal observations of the stops on the tour. He was treated us as Ohana and made sure we had water and juice, delivered our lunches to us, checked that every one was comfortable. At the waterfall trail, my knee acted up so I found a shady spot to wait for my husband. Jon had rented a scooter to go down to the waterfall to check on everyone else. On the way back Jon insisted I use the scooter to return to the bus. I nominate him for employee of the year.

For group airport transfers, I usually use Uber, but for solo travel, the shared shuttle service is convenient, and I always make use of it.

グループでの空港往復はUberとかに成りますが、一人旅だと乗合送迎サービスが便利で何時も利用させて頂いてます。

Although we Japanese felt a bit anxious about everything being in English, the driver was a very kind woman who provided excellent service while announcing the history of the Ala Wai Canal and Waikiki. She was very attentive, and we had no worries at all since she was well aware of the arrival location and flight number at the airport.

全て英語で我々日本人からすると多少不安があったものの、とても親切な女性のドライバーで、アラワイ運河やワイキキの歴史などをアナウンスしながら丁寧な対応でとても良かったです。
空港の到着場所も便名をきちんと把握されていて全く心配なかったです。

When I used it four months ago, I had to wait for over 30 minutes, but this time I was able to board in about 10 minutes.

The windows are large, allowing for great views, and the seats are spacious, making it very comfortable. I will definitely use it again soon.

4ヶ月前に利用したときは30分以上は待たされましたが、今回は10分ほどで乗車できました。

窓も広く景色を楽しめますし、席も広々としているのでとても快適です。また近々利用させていただきます。

This time, I purchased from Veltra because there was a discount coupon. If there is no coupon, it's cheaper to buy on-site using coupons like those found in free papers. Also, for seniors, even at regular price, it's cheaper on-site.

今回はベルトラの割引クーポンがあったので、ベルトラから購入しました。クーポンがない場合には、フリーペーパーについているようなクーポンを利用して現地で購入したほうが安いです。
また、シニアのかたは定価でも、現地のほうが安いです。

The desk help me with my shuttle and even helped me get to my shuttle. They help me with my suitcase.
The drive even told me where to be for my return shuttle to the airport so I would not miss it.
A+++++++ Will use again

John(David) was great! The tour was great and me and my husband had a great time.

Early morning tour but you get back with the day still to explore more, great way to see PH!

We loved the extra inclusions on this tour! Fabulous and easy day around PH

As soon as you exit the personal export area, there is a staff member wearing a yellow aloha shirt, making it very easy to find them.

They handled all the luggage for us and dropped us off right in front of the hotel.

They made sure to inform everyone about which hotel it was. Even when it was on the opposite side of the street, they crossed the street to take us there.

I think it's reassuring that they can communicate in Japanese.

個人出口から出てすぐのところに黄色のアロハシャツを着たstaffの人がいてとてもわかりやすいです。

荷物も全て上げ下ろしをしてくださり、ホテルの目の前で泊まってくれました。

きちんとどのホテルかを皆さんに教えてました。通りを挟んだ反対側の時も通りを渡って連れて行ってました。

日本語も通じるので安心だと思います。