Open-Air Double-Decker Honolulu Christmas City Lights Bus Tour Ticket [Dec 2023]
Overall Rating
4.25
Awesome family time!
Reviewed by: Loren , 2015/01/12We had a great time on the Waikiki Trolley! It was nice to see all the lights and not have to worry about being the driver. The staff was very helpful and courteous too.
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| Attended as: | Families with Young Children |
| Activity Date: | 2014/12/18 |
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honolulu city lights trolley
Reviewed by: BJAM, 2014/12/30This was overall very very disappointing. We went on this tour on Christmas eve with our young family, our daughter was excited to go on one of the trolleys and sing Christmas carols, as she had seen them drive along Waikiki. Firstly there was no trolley, but a double decker bus. The driver explained at the outset that because they had changed to a bus, he would not be able to sing or talk along the way. It was promoted as 90 minute trip, but it was actually 45 minutes in total. The lights indeed were lovely but the experience was disappointing
Aloha BJAM,
Thank you very much for taking the time to share your experience. Due to the overwhelming popularity of our Honolulu City Lights program, we did make a last minute substitution from trolleys to double deckers, allowing more people to enjoy the beauty of our city lit up for the holiday season. The 90-minute experience includes time to get off and enjoy Honolulu Hale, the rides, booths, and festivities.
We understand your disappointment at the loss of Christmas cheer this change created for your daughter and your family. Your feedback is valuable to us and we will continue improving this experience for 2015 using the information you have passed along helping us give you both the holiday spirit and the aloha spirit that make your holidays full of joy.
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| Attended as: | Families with Young Children |
| Activity Date: | 2014/12/24 |
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Thank you for your review. We are glad to hear that you got to enjoy the lights with us. We hope to see you again on our other tours and events. Aloha!