Maui
It was very cold. I was looking forward to breakfast at the Claw Lodge as mentioned somewhere, but unexpectedly, it was at the Maui Plantation...
とても寒かったです。朝食はクラロッヂとどこかに記載があったので、期待していましたが、まさかのマウイプランテーション・・・
Thank you for your patronage.
We sincerely apologize for the inconvenience caused by the outdated information on our tour page. Upon your feedback, we rechecked and discovered that, despite receiving a notification from the local operating company about a change in the breakfast venue in January 2024, this update was not reflected on the tour page.
We regret that we were unable to provide the service you expected, especially since you were looking forward to it. To prevent similar issues in the future, we have updated the information on the tour page.
Thank you very much for taking the time to provide your valuable feedback and suggestions.
We appreciate your understanding.
VELTRA
ご利用いただきありがとうございます。
この度はツアーページの記載情報が更新できておらず、ご迷惑をおかけして申し訳ございません。
ご指摘いただきあらためて確認しましたところ、現地催行会社より2024年1月に朝食会場の変更について共有があったにも関わらず、
ツアーページへの反映が漏れていたことが発覚いたしました。
せっかく楽しみにされていたにもかかわらず、ご期待に沿ったサービスを提供できませんでしたことお詫び申し上げます。
今後同様のご迷惑をおかけしないためにも、ツアーページの記載を更新させていただきました。
貴重なお時間を割いてのご指摘・ご意見、誠にありがとうございます。
何卒よろしくお願いします。
VELTRA
I was disappointed because there were fewer fish than I had expected. On the day of my visit, there were no Japanese staff present, but the staff were friendly, which was nice.
思っていた以上に魚影が少なく、期待外れでした。
当日は日本人スタッフもいらっしゃらなかったのですが、スタッフはフレンドリーでよかったです。
Professional and friendly
Good information, pleasant time, all Good seats ,
Very good scenery .
Timely all good
We certainly got a great day on the water, baby whales and the family!
Premium is for certain, food was above expectations, and the views throughout the evening were unbeatable.
The sunrise at Haleakalā was a wonderful experience. The hour and a half leading up to the sunrise is extremely cold, but in exchange, you can enjoy the stars as if they are falling. What helped against the cold was my ski gloves. Even so, my fingertips were freezing. I definitely want to visit this place again.
ハレアカラのサンライズ、すばらしい体験でした。
日の出までの1時間半の間は、それはそれは寒いですが、代わりに降ってくるかのような星々も堪能できます。寒さ対策でよかったのは、スキー用のグローブ。それでも指先が凍えるくらいでしたが。
またぜひ、訪れたい場所です。
The trip was excellent. Parking at the Maalea harbor dock is a pain. In the future tell your clients to get the ParkWhiz app on their phone You can pay for close up parking on this app. The code reader at the dock is crappy. Our Lanai on site guide, Russ was a wealth of information and had as much fun with us and the other couple as we did with him and the tour. A nice day was had by all.
Me and my friend had a wonderful experience at Old Lahaina.
I appreciate the history behind the island and sharing of the Hawaiian culture.
I would advise to call a day or two before the show if you did not receive your confirmation. I was happy that I called earlier. The representative wasn't able to get me the traditional seating (what i ordered) however there was space available for the table and chair.
The waiters were very accommodating because for some reason when I made the change from traditional seating to table and chair my food option did not transition over (i dont not eat pork or beef) however they were ae to provide me with fish and chicken.
Thank you so much for being flexible.
Lastly, my friend and I arrived an hour early. Do what you will but when they say the door open at a certain time be prepared to wait until that exact time
Russ is an excellent guide, knowledgeable, friendly, and accommodating.
All communications were clear and team was very helpful! Great guides! Beautiful views! Several whale sitings!
Overall the boat was comfortable and had space to move around if you wanted to. Crew was attentive and served up drinks and packaged snacks to anyone interested. We learned a lot about the whales, their habits and why they are in Hawaii. We had a very enjoyable time and would recommend this company.
The experience was amazing! The views were incredible and guides were knowledgeable and so much fun. Would recommend this to adventure seekers who are looking for a great view!
Yoshi is a wonderful passionate guide. I can not say enough about our sunset and stargazing experience. Yoshi not only loves what he does but shared that excitement with all of us on the tour. Our tour ended up just being our family of 5 (ages 73, 60, 31, 30 and 29). The knowledge and laughter Yoshi shared with us along with his special spot for viewing was absolutely amazing. He also shared donuts, hot tea/coffee, blankets, chairs and coats. This was welcomed as the temperature dips after the sun goes down (even for Buffalo, NY natives). The stargazing we did with his telescopes and the knowledge he shared of how to take some very interesting photos was wonderful. I would not only recommend this tour to all but will take it again if I find myself in Maui again.
Thank you Yoshi for such a memorable family experience.
A fantastic day trip providing lots of background on the island and an opportunity to view most of it. Russ is a great tour guide and made certain we had a great time. He also provided some recommendations for our afternoon at the beach. I absolutely recommend this tour to anyone looking to get the most out of a day trip to Lanai.
we celebrated our anniversary on this gorgeous evening, sunset was spectacular and we even got to see whales!
Thank you for your feedback!
Zipping through the back country of Haleakala was a great day away from the beaches, in beautiful Maui!
Mahalo Nui!! Please come back and see us again.
We got to see so many fabulous Hana waterfalls from above, so gorgeously large and breathtaking! Lunch was an extreme bonus to this already amazing day
Gorgeous day on the water, I liked how this one goes all the way over to Lanai versus Molokini area!
The doors off is phenomenal, dont be scared as the views are unbeatable
Yoshi gave an excellent stargazing tour and kept us entertained, warm, and fed on the way up and down the mountain! His insider knowledge was amazing, and so were the stars.
I couldn’t ask for more and really had a fantastic time. Yoshi was very accommodating, we are a family of 4 and the experience was shared with another 2 people. A relatively small group, and the transport was super comfy, water and donuts was provided, and we had multiple stops prior to reaching the peak to allow us to get used to the elevation. Toilets are clean and oh my the view! Yoshi has a passion in astronomy and we learnt a lot from him during star gazing. He also brought chairs, blankets, hot water and even jackets to make sure we are warm. It is absolutely mind blowing to see the amount of stars that lit up… and best bit ? You felt like you are the only ones in there, we had a relatively quiet spot and the craters are spectacular. Our children 11 and 8 coped well with the excursion. I would join again if I’m back in Maui. Thank you for making the trip so memorable.
Bjorn was knowledgeable, funny, well prepared and very patient. We had a very memorable day!!
Beautiful. Lifetime experience. Our guide was very knowledgeable.
Mahalo Nui!!! We are happy to hear you had a wonderful experience.
This was my 2nd time visiting Maui and my biggest regret from the 1st trip was not going horseback riding. I would definitely recommend Circle M Ranch. The horses were well behaved and looked well cared for. Our guides made sure we all felt comfortable and were very informative. I've ridden many times but I still appreciated the way they explained everything before we saddled up. They provided some drinks that we were able to keep in our saddlebags. The trail was beautiful going through sections of forest, and gave us plenty of views of the ocean, including whales and that gorgeous coastline! We stopped at a few outlooks where our guide shared the history of the ranch and island, and for some photos. The whole experience was very professional. When we got back to the ranch I was only sad it was over. Thanks for a great experience!
Efficient. Well run. Clean.
Fun to see whales!
Great sunrise on the way to Lanai and sunset on the way to Maui!
Can be chilly—bring an extra jacket/ sweater.
Hit some waves—fun splashes!
The summit is over 3,000 meters and above the clouds. Beautiful constellations are clearly visible. The ability to access the summit by car is also a major attraction.
山頂は3,000メール超で雲の上です。美しい星座がくっくりと見えます。山頂まで車でアクセスできるのも、大きな魅力てす。
Loved the tour, it’s well timed as it felt I had enough time in water at both Molokini and turtle town. The crew is very good and they really make sure you are well taken care of.
This is also an excellent opportunity for whale spotting, I did a whale spotting tour as well and this one was better.
The slide is awesome and everything is very family friendly.
This company won’t stop pestering me to leave a review so here goes:
I’ve done a lot of whale watching tours on Maui. I only chose this one because the company we typically use cannot run tours on weekends/holidays anymore (change to use abilities at the Mala boat ramp). This was the only other small group tour I could find.
Pros:
- Small group so you aren’t fighting for space/visibility
- Able to use a GoPro in the water off the side of the boat
- $10 credit per person at the General Store (which wasn’t advertised in activity description)
Cons:
- Whale watching is better from Lahaina and not as good from Ma’alaea
- Boat doesn’t go very fast so you don’t get the opportunity to get as much action
- Staff were less experienced and didn’t have a lot of knowledge about the whales/whale behavior
- Much more expensive than other tours
These guys did a great job. Saw many breaching whales! Some even waved at us. Crew was excellent
We had a fantastic day! everything was well organized and people were so friendly. It was a great experience and carefree. Thanks!