Maui
We had mild expectations due to my wife's previous whale watching trip.
This visit exceeded our expectations. The captain was very informative and kept us on our toes with whale sightings. W e had a great time for our party of 5.
Thank you for the feedback.
Crew went out of their way to ensure we saw whales. They were very knowledgeable and answered questions
We had so much fun during our Lanai trip. We saw whales, and dolphins on the way there and our way back to the harbor. The snorkeling was great and the staff were so caring and knowledgeable! The lunch was also a highlight for me, I wasn’t expecting such a nice spread. I cannot recommend it enough, it was truly worth it.
Enjoyed Food and Ambience and Show, Actual Show could have been little longer not including the dinner time.
Fun crew that made it easy for everyone from 5 to 75. Only thing missing was information from the crew on the history and stories about Maui and the islands surrounding it.
Cole was our guide & made the hike informative & fun. We learned a lot about plants, Maui in general, & topped it off with jumping into a natural pool complete with waterfall~ Optional but so fun to do!!
We watched the sunrise on the way to Lani and watched the sunset on the way back to Maui! The staff were friendly. Easy ferry ride! So worth our day trip to Lani!
The aquarium is nice,but I had to wait 15 minutes for a Supervisor came to verify my digital ticket.The perdon at the desk couldn't find it.
Smooth cruise. Saw spinner dolphins. Very nice beach close to port.
The highlight of our trip. The ride over, while lengthy due to the fires in Lahaina, was great. The captain was funny, his name was Turtle. We saw dolphins and the snorkeling on Lanai was awesome. The trip was worth the cost, without even taking in to consideration the great lunch we were served. That chicken is amazing. You also get to visit a pretty exclusive beach, it’s shared with the Four Seasons Lanai, that is nice because your group is almost all the only people out there. Next trip we will definitely do this, or a trip to Molokini Crater. Either way, we will definitely use Trilogy again. They are fantastic.
Our guide was wonderful! It was everything we wanted it to be. Our children aged 8 and 10 had the time of their life. It was their first excursion in Hawaii and the one they talked about the most. They said it was the best excursion ever. They loved the guide, the hiking, the swimming, and all the extra experiences they had.
The coral reef was smaller than I expected. It felt like a miniature version of Keauhou Bay on the Big Island of Hawaii. The glass bottom was quite scratched and didn’t look as beautiful as in the photos. The food and the crew were not bad; they made an effort to ensure we enjoyed ourselves.
The parking lot is paid. You can pay at a place called SECURITY using a card, or there’s a QR code at the tour reception that you can use to pay. I used the QR code, but the only payment option was Google Pay (which I might have missed), and luckily I had some balance left, so I was able to pay right away. However, I struggled to set it for 5 to 6 hours (if you go early, you need 6 hours until noon). It’s just a matter of selecting the range until noon, but the system was slow, and it was a hassle.
The worst part was when I tried to enter my car's license plate number, it switched to full-width characters, but I was still able to make the payment. When I disembarked, my car had been towed. When I asked the crew, they just told me to contact SECURITY. But when I called SECURITY, it went to voicemail since it was after noon. My car was moved to a junkyard in Kihei, which is 8.6 miles away.
So, when the tow truck arrived, I desperately pleaded with them to take me there. Inputting in half-width characters is very important.
珊瑚礁が思っていたより小さかった。
ハワイ島のケアウホウ湾の縮小版って感じた。
グラスボトムは、結構傷があって写真ほど、綺麗には見えない。
食事やクルーの感じは、悪くはない。楽しめるよう気を使ってくれる。
駐車場は有料。料金はSECURITY という支払い場所でカード等で支払うか、ツアー受付にQRコードがあるので、それを使って支払う。
QRコードを使ったのだが、支払いがGoogle pay しかなく(見逃したかも)、たまたま残金があったからすぐに支払えた。
ただ、5から6時間(早く行くと12時まで6時間必要になる)を設定するのに手間取った。その他を選んで12時までの範囲を選択するだけだが、動きが悪く、苦労した。
で、最もダメだったのが、車のナンバーを入力しようとした際、全角文字入力になったが支払いできてしまったこと。下船したらレッカー移動されていた。
クルーに聞いても、SECURITY に連絡するように言われるだけ。SECURITY に連絡してもお昼過ぎじゃないと留守電になる。車はキヘイの廃車置き場に移動されるので、道のり8. 6mileもある。
なので、レッカー車が来たときに必死に頼み込んで、つれていってもらった。
半角文字での入力。とても大事。
アロハ、
マアラエアハーバーの駐車場は、セキュアパーキングハワイという会社が運営しています。あなたの車が牽引されたと聞いて非常に残念です。残念ながら、私たちは彼らのサービスとは全く関係がないため、私たちのスタッフはお手伝いできませんでした。駐車会社は、個人のデバイスで支払えない場合に備えて、ハーバーに支払いステーションも設置しています。この件でゲストをお手伝いできる方法があればよかったのですが、私たちのコントロールを完全に超えています。
マハロ、
ニッキ
Aloha,
Maalaea Harbor parking is run by a company called Secure Parking Hawaii. I am very sorry to hear they towed your vehicle. We unfortunately have zero connection with their services... this is why our crew was unable to assist. The parking company also have a pay station at the harbor if you are unable to pay with your personal device. I wish there was a way we were able to assist guests with this, but it completely out of our control.
Mahalo,
Nikki
Amazing experience food was delicious the performance was fantastic everything was great
Aloha Abraham,
Thanks for taking the time to share your experience and your glowing review! We are so happy to hear that you had a great time and will pass on your accolades for the meal to the hotel. Mahalo!
Great food, awesome entertainment, would love to learn the secrets those fire dancers know!!
Pods of dolphins made the whole family swim! Lots of knowledge given while on board.
The meals on board were amazing and the sunset alongside too was great. Sending our love to families on Maui
Delicious food, the service and routine of the evening ran really smooth, one of our favorite nights on island!
Delicious dinner and a fun evening on the water! Would do it again :)
Mahalo Kara, We are very humbled by your compliment thank you for taking the time to send your feedback we humbly appreciate it. Best Regards, Blossom
We loved this event- our kids had fun with the dancers before the show!
Fun evening on our honeymoon! We would visit this fabulous crew again- MAHALO!!
The kids enjoyed the views from the port holes! However it is height restricted so triple check!
Me and my fiance had a great time, we send our hearts to Maui.
Mahalo Kara! Your compliment means a lot to us, we appreciate your feedback. Best Regards, Blossom
Loved Molokini, but the boat experience was just okay. The crew seemed short/curt and not very welcoming. There was one crew member that was absolutely wonderful, friendly, and inviting. It also felt like a heavy sales pitch once you boarded. Everything, from additional gear (wet suit), scuba, photos, all costs extra and it's not cheap. Food was just okay. Also, know that when you snorkel, they limit you to how far from the boat you can go. All that said, the water and natural beauty was incredible. I recommend it for that reason alone.
Thank you for choosing the Four Winds. Safety is always our top priority, so we do let our guests know what the safe parameters are, as far as the distance you can swim away from the boat. This is only to protect our guests and to make sure everyone is safe.
Mahalo!
This is a beautiful setting, incredible food, and wonderful music. I highly recommend this experience while in Maui. We would absolutely go again.
We have been to this Luau several times and always have a great time. We always come here when we visit Hawaii.
This show was great! Everyone was very friendly, great food and drinks. Definitely worth the money! Would go back again sometime.
Awesome day! nice as it is not the full day tour but you really get to enjoy the forests which is exactly our hopes!
Lovely evening with very friendly staff! Mahalo for the great experience in Maui!
Delicious foods, and the music was amazing, we wish we could be back!
Great show and great staff loved maui and this evening