All Reviews for Cruise Ship Shore Excursions

The meeting is at 15:30, and it takes about four hours in a relaxed manner. I didn't expect much from the food, and it turned out as I anticipated. However, if you can have a normal conversation in English, it might actually be quite interesting. We encountered dolphins, or rather, there was a dolphin show happening around the boat in a certain area of the sea.

15:30集合からダラダラと四時間程度かかります。食事も期待しないで行きましたが、やはり予想通りでした。ただ、英語で普通に会話出来れば案外面白いかも。
イルカには遭遇というか、航路上のある海域で、船のまわりでイルカショー状態でした。

Great food, great service. The only thing I might add is to provide something to crack open the lobster

You will board the submarine after going a little offshore from the dock. The interior of the submarine has two rows, both of which are by the windows, allowing you to observe the underwater scenery without any stress. My 4-year-old grandchild who accompanied me was also very excited. All the staff members are young and friendly. I especially recommend this experience for families with small children.

船着き場よりやや沖にでてから潜水艦に乗り込みます。潜水艦の内部は２列ですがいずれも窓側でそれぞれの窓からストレスなく海中（海底）の様子がうかがえます。同行した４歳の孫も大興奮でした。スタッフの皆さんもみな若くてフレンドリー。特にご小さいお子さんを連れたご家族の方におすすめできます。

As the reviews mentioned, it seems that there is a long line, so when I went to the front at 5 PM for the 5:30 PM reception, there was a long queue next to the front desk! Everyone was shouting something together, and I panicked thinking I was late, but it was still okay. I was seated about three rows from the front, which made it very easy to see, and the food was quite delicious. The atmosphere was friendly and lively, and I really enjoyed it.

口コミの通り並ぶようなので、1730受付のところ17時にフロントに行ったところフロント横に長蛇の列！なにやら掛け声をみんなで掛け合っていてやばい遅れてしまったと焦ったのですがまだ大丈夫。前から三列目ぐらいの席でとても見やすく、ご飯もなかなか美味しかったし、和気あいあいとしていてとてもいい雰囲気で楽しめました。

This was a last minute thing that we decided to do - and we're sure glad that we did.
Was a great night with good food and good entertainment to follow. Rose was our server and what a fantastic job she did, she had a number of tables to look after (as servers do over there) yet she gave intimate tables of two just as much as large group tables.
Overall a well run experience from pickup to drop off couldn't fault it at all

Entertainment was great. There was always something going on if you don't be careful you will miss the sunrise. I was beautiful.

We went for my daughter's graduation, we had a great time. The food was ok, but the performances and audience involvement made up for it. My kids really enjoyed it! The sunset was amazing!!! This is a must do activity.

I've been to various luaus, and this was the best. Really. My three-generation family ranges in age from 3 y/o to 70, and everyone had a great time. The 7 y/o was truly amazed by everything, which was delightful. The event was well organized, informative, and vastly entertaining. The food and beverages we're very good, high quality, and plentiful. No dishes ran out, and the selection was excellent. The arrival of the King and his court was fun. We enjoyed the extra touches, like the Hawaiians tattoos, and hula lesson. The dancers were excellent and engaging; we especially enjoyed those involving fire! I would definitely recommend this luau. I don't think there were any bad seats, and the view was glorious.

I booked a tour for the next day while I was there. I received a confirmation email and waited at the pickup location on the day of the tour, but after waiting for over 20 minutes, no one showed up... I couldn't speak English, so I had to call, and with the help of the hotel staff, I managed to convey my issue. It seems the tour company said there was no reservation. In the end, I took a taxi to the boat and got a refund for the taxi fare, so I was able to participate in the tour after all. Since I didn't incur any financial loss, I asked Veltra to check the situation after returning home, and they responded sincerely. The tour itself was fine (I even saw a whale, albeit just a little), but it might be a bit risky to make last-minute reservations.

現地にいる時に翌日のツアーを予約しました。
予約完了メールも来て、当日迎えの場所で待っていましたが20分以上待っても来ず…英語が喋れないけど電話するしかない、とホテルの人に手伝ってもらいなんとか要件を伝えると、予約が入っていないとツアー催行会社から言われたようで…
結局タクシーで船のところまで行ってタクシー代を返金してもらえ、ツアーに参加することが出来たのでなんとかなりました。
金銭的に損をしたわけではなかったので、帰国後ベルトラさんに状況確認だけお願いしたところ誠実に対応してくださいました。
ツアー自体は問題ありませんでしたが（鯨もちょこっとだけ見れました）、直前の予約は少し注意が必要かもしれません。

The two guides were very friendly and informative. They helped us to understand what it takes to produce an entertaining television program that has spanned so many years.

I was excited about the tour, being a keen Hawaii Five-0 fan & was very happy when I was accepted as a solo traveller. The tour was described as being 4 to 4 1/2 hr duration. I was picked up at 8.15 am & by 11.45 am we were heading back to our hotel. There were two vans with four people in each meeting up at stops along the tour route.

Our Guide was very knowledgeable but I felt she was bored & repeating everything by rote. I still don't know her name as she didn't bother to introduce herself. She could have made the whole morning a lot more interesting. I do appreciate all the locations we were shown & background information we were given.

I felt very rushed & would have appreciated more time to take photographs. Also, being allowed out of the van at the National Cemetery would have been better than trying to get photos out of the windows of the van. The same at the Studios. If the tour lasted another 1/2 hour it would not have been so rushed & maybe a couple more locations could have been included. eg .Aloha Tower or where the Shrimp Truck is located.

I hope I might get another chance to do this tour again. Keeping the tour group small is a great idea.

This was my second time at Chief's Luau and I got say... i love the new location. The new venue is so beautiful. Chief Sielu is the best luau host in Hawaii, he is funny, entertaining and for sure he is what makes this luau so special. The dancers and the musicians are really good and the fire-knife dance is breath taking. The food is delicious and the buffet has a lot of variety. It was a lovely evening and I recommend this luau to everyone, specially families and couples.

In the morning, we were able to fully enjoy a leisurely hotel life until our 14:30 pickup. They picked us up right on time, and we made a stop at Whole Foods to choose our lunch, taking a bathroom break at Kula Lodge while gradually acclimatizing to the altitude. During the drive and breaks, we enjoyed detailed guidance and fun conversations with our guide, Yama P. At the stops, he also recommended souvenirs and offered tastings. In fact, everything was incredibly delicious.

At the hotel, despite our worries about the cloudy sky, we found clear weather at the summit of Haleakalā, with a new moon and no wind, creating perfect conditions for stargazing, according to Yama P. After enjoying our lunch and warm tea in the car, we put on the warm clothing and gloves provided, sat in our chairs, and adjusted our eyes to the darkness for a trip into the starry sky! The constellations were beyond imagination. We were captivated by Yama P's flowing lecture on the constellations. It was a fulfilling half-day that flew by in no time.

午前中はゆっくりホテルライフを満喫する事が
可能な14:30、ピックアップでした。
時間ピッタリにピックアップして頂き、途中ホールフーズでのお弁当チョイス、クラロッジでトイレ休憩を挟みながら、ゆっくりと高度順応して行きます。その間の車内や休憩中も山Pの詳しいガイドと楽しいお喋り。立ち寄り場所ではお薦めのお土産や試食なども。実際、メチャうまかった。
ホテルでは心配していた曇り空もハレアカラ頂上では晴天、月齢ゼロ、無風の3拍子が整い、なかなかの天文日和との山Pの弁。
車内でお弁当と温かいお茶を頂いた後、用意して頂いた防寒着と手袋を身に付けチェアに座り眼を暗闇にならしての満天の星空へトリップ！
想像を絶する星座群です。山Pの流れるような星座のレクチャーに聞き惚れます。
あっと言う間の充実した半日でした。

I asked a friend who has participated in Yamapi's Haleakalā sunset and stargazing tour about why they go so often, and they said it gives them inspiration and courage every time. I was encouraged to join for the first time. Yamapi, whom I only knew from "Hawa Koi," was wonderful, but meeting him in person revealed that he is truly a charming person, and I understood why one would want to join his tours again and again. We were blessed with good weather, and the sunset over the sea of clouds and the starry sky afterward were etched in my eyes and heart thanks to Yamapi's explanations. I am grateful to have participated in this tour and to have met Yamapi.

やまぴーさんのハレアカラS unset&stargajingツアーに10回くらい参加している友人に、何故そんなに度々？って聞くと毎回感動と勇気をもらえるとの事でした。是非と勧められて初めて参加させていただきました。「ハワ恋」で一方的に知っていたやまぴーさんも素敵でしたが、お会いすると、本当に魅力溢れる方でお話も楽しく2度、3度……やまぴーさんのツアーに参加したくなるのが分かりました。天候にも恵まれ雲海に沈む夕陽もその後の満天の星もやまぴーさんの解説で目と心に焼き付けてきました。
このツアーに参加できやまぴーさんにお会い出来たこと感謝です。

It was a cloudy day... I arrived early and parked the rental car in the hotel parking lot to check in. There was a counter outside the hotel and a store located a bit deeper inside, which was a little confusing. When the time came, I boarded a contact boat with about 20 participants, including several Japanese people, and in a few minutes, we reached the submarine.

We quickly boarded and began our dive... I enjoyed about 40 minutes while watching the coral and the fish swimming around. We dove down to about 100 feet, or 30 meters, but it felt a bit dark, possibly due to the cloudy sky, and I felt a greater distance from the fish than I expected. It might have been more beautiful if it had been sunny.

At the counter, they put a sticker on the parking ticket to cover the fee. When I tried to pay with my card, it didn’t recognize it, and I panicked a bit as several cars lined up behind me, but I called and they opened it for me, so it all worked out.

当日は曇り空…早めに到着しホテルの駐車場にレンタカーを止めて受付。 ホテルの外のカウンターとホテル内の少し奥にある店舗があり、少し戸惑いました。 時間になると日本人数名を含む20名ほどの参加者と共に連絡用の船に乗り込み数分で潜水艦へ。
早速乗り込み潜水開始…サンゴやそこを泳ぐ魚を見ながら40分程楽しみました。100フィート、30メートル程まで潜りましたが、曇り空のせいか若干暗く感じたのと思っていたより魚と距離感を感じました。 晴れていればもっと綺麗だったのかもしれません。
カウンターで駐車券にステッカーを貼ってくれて料金をカバーしてくれます。2ドル足りずにカード支払いしようとしたらカードを認識せず…後ろに数台並び焦りましたが、電話して開けてもらい事なきを得ました。

Last year, I participated in this tour for the first time and was so moved that I decided to join again this year as a key event in Maui! As a result, there were many clouds this time, so we couldn't see a sky full of stars, but just listening to Yamapi's explanations makes this tour worth it. Rather, it feels like a waste not to visit Haleakalā when coming to Maui! I plan to visit Maui again to experience the starry sky and the atmosphere of Haleakalā, and to meet Yamapi. Thank you very much!

去年、初めてこのツアーに参加させて頂いて
信じられないくらいに感動したので今年もマウイの主軸イベントとして
参加！
結果、今回は雲が多く満天の星というわけにはいきませんでしたが
ヤマピーさんの解説を聞いているだけでこのツアーには参加する価値があります。というよりマウイに来てハレアカラに行かないなんてことは勿体ない気がします！
また星空とハレアカラの空気、ヤマピーさんに会いにマウイを訪れるつもりです。有難うございました！

Watching the sun set was beautiful! The entertainment and food was good, especially the unlimited crab legs.

It is very windy on the boat, so a jacket is essential. I was quite disappointed that I couldn't encounter any whales, but in the end, I was able to see a whale, so it was really great!

船の上はとても風が強いので、上着は必須です。
なかなかクジラに遭遇できず、残念に思っていたが、最後の最後にクジラを見ることが出来たのでとてもよかったです！

I visited Haleakalā 25 years ago, and since it was during the day then, this was my first time experiencing the sunset. Unlike Japan, the regulations for entering the park have become quite strict, which I felt is important for preserving nature. The weather was such that there was a sea of clouds below, while above, it was perfectly clear with not a single cloud in the sky. There was no wind, and the moon was in its crescent phase. Our guide, Mr. Yamauchi, mentioned that it was perfect for sunset and stargazing.

At 7 PM, the sunset occurred, and the sun set faster than I had imagined, followed by the green flash. In the eastern sea of clouds, I could distinctly see the elliptical earth shadow, which gave a sense of the Earth's roundness. After the sun completely set, the starry sky was breathtaking. Mr. Yamauchi pointed out the prominent constellations, and I was able to see the Southern Cross clearly for the first time in a while, which was quite nostalgic.

Additionally, with a high-powered telescope connected to GPS that moved with a remote control, I could see Jupiter's vertical bands and the four planets lined up vertically. Various meteor showers were also visible, and the stars at lower altitudes sparkled like jewels, leaving me in awe. Maui offered a relaxed experience, allowing me to connect with nature on a global and cosmic scale, making it the best trip ever.

25年前にハレアカラに行ったことがあり、この時は日中でしたので今回初めてサンセットに行きました。日本とは違い入山の規制がかなり厳しくなっていて、自然を残すには大切なことだと感じました。天候は下界は雲海で、上空は雲ひとつない快晴、風も無風で、月齢がいわゆる三日月で、ガイドのヤマウチさんはサンセット&星空観察にはパーフェクトと言っておられました。午後7時のサンセットは、太陽が想像以上の速さで沈み、その後にグリーンフラッシュが訪れました。そして東の雲海には地球の丸さを感じる楕円形のアースシャドーがくっきり浮かびました。日が完全に沈んでからは、満天の星空でヤマウチさんが代表的な星座を教えてくれ、久しぶりにくっきりした南十字星を見ることができ、感傷に浸ることができました。また、GPSに接続していてリモコンで動く倍率の高い望遠鏡では、木星の縦の線や縦に並んだ4個の惑星がくっきり見え、他にもいろいろな流星群も見え、高度の低い位置の星は宝石のような輝きでうっとりとしました。マウイ島はゆったりとした時間が過ごせ、地球規模･宇宙規模の自然が体験でき、最高の旅行となりました。

I couldn't reconfirm using the phone number written on the voucher. If reconfirmation was necessary, I would have liked to know that before making the reservation. It's quite difficult for those who are not good at English.

On the day of the event, while I was being shown to my seat and went to get a drink, another staff member seated a different customer, which caused us to lose our seats. Again, my limited English made it hard to communicate with the staff. The staff, seeing the situation, called a Japanese staff member to help us explain, and we finally secured a seat, but it was at a different table. The person who originally had that seat was upset. (I couldn't understand what they were saying, but their gestures and tone indicated they were angry.) It seemed that they told the staff, and we ended up staying at that table, feeling quite uncomfortable.

We were looking forward to the show as a couple, but it was very disappointing. Moreover, the food was served by table, and it took a long time for it to come around, so we were almost last. When I went to get food, there was hardly anything left. There were no plates either. We could only get food until the show started, so we barely had anything to eat. I chose this for our last memory on the Big Island, but it turned into the worst memory. The show itself was good.

Please improve communication among staff regarding who was seated where. Well, I won't be using this service again.

とりあえずバウチャーに書かれた電話番号ではリコンファームが出来なかった。
そもそもリコンファームが必要ならば、予約前に分かるようにして欲しかった。英語が苦手な人にはかなり難易度が高い。

開催当日、席に案内され
ドリンクを取りに行ってる間に別のスタッフが別の客を席に通してしまい、私たちの席がなくなってしまった。
またここでも英語が苦手なのでスタッフに上手く伝わらない。スタッフが見かねて日本人スタッフに電話して電話をかわり私たちが説明してようやく席を確保されたが、そこはまた別の人の席で。
元々の席の人には怒られて。(何を言ってるかはよく分かりませんがジェスチャーと口調で怒ってるようでした。)その人がスタッフに言ったようで、私たちはこのままの席になりましたが、肩身の狭い思いをしました。
夫婦で楽しみにしてたショーだったのにもううんざり。
しかも料理はテーブルごとで、中々順番がまわってこずにほぼ最後。
料理を取りに行ったら、料理がほとんどない。皿もない。ショーが始まるまでしか料理は取りに行けないから、私たちはほぼ食べる事が出来ませんでした。
ハワイ島最終日に最後の思い出と選んだのに最悪の思い出になりました。
ショー自体は良かったです。
もっと、誰をどこの席に通したかとか、スタッフ同士で連携してください。
まあ、二度と利用しませんが。

Since my trip was decided at the last minute, I didn't make many plans and only booked this tour. This time, I traveled to Maui, where I went with my family 20 years ago, but this time it was just my mother and me on our first trip together. While we enjoyed our time leisurely, this tour became a wonderful memory. Our guide, Mr. Yamauchi, was attentive to each participant, providing advice on souvenirs and sharing stories from his overseas experiences, which made the time very enjoyable.

Additionally, the beauty of the starry sky, which I had never seen before, was accompanied by detailed explanations, and he prepared warm clothing, blankets, and hot tea, allowing us to fully enjoy the stars as a mother and child. Next time, I would like my father, husband, and sister to join us.

Thank you, Mr. Yamauchi.

旅行に行くことが出発ギリギリに決まったので、あまり予定を決めず、このツアーだけ予約させていただきました。
２０年前に家族で行ったマウイ島に、今回は母と初二人旅。ゆったりと過ごす中で、このツアーはとてもいい思い出になりました。ガイドのヤマウチさんは、参加者の方それぞれに気を配ってくださり、お土産のアドバイスやご自身の海外生活の経験のお話など、とても楽しく時間を演出してくださいました。
そして、見たこともない星空の美しさ、詳しい説明とともに防寒着や毛布、温かいお茶など用意してくださり、星空を親子で満喫させていただきました。
今度は、父や主人、妹も一緒に参加したいです。
　ヤマウチさん、ありがとうございました。

Only comment for improvement would be the food and the entertainment. Seemed that it was better when I went 5 years ago. There was a larger variety of food as well as more talented entertainment

Knowing that I could enjoy both the sunset and fireworks on Friday night, I finally boarded the dinner cruise I had been longing for. After 23 years since we first came to Hawaii for our honeymoon, it was a special trip for just the two of us. We received blessings from the captain during our vow renewal, making it a truly memorable conclusion to our journey.

金曜日の夜に夕陽と花火の両方が楽しめると知って、念願のディナークルーズに乗船した。新婚旅行でハワイに初めて来てから23年、夫婦水入らずのハワイ。バウリニューアルで船長に祝福してもらって、感動の旅の締めくくりとなりました。

On my first visit to Maui, I joined this tour somewhat on a whim. Although the mountain was unexpectedly closed on the scheduled day, preventing us from reaching the summit, I had a wonderful time with our tour guide, Yama P, and the other participants! I plan to come back next year for a rematch!

初めてのマウイ島で、なんとなく参加してみたこちらのツアー。
予定の日はまさかの山がクローズで、頂上までいけなかったものの
ツアーガイドさんのやまPをはじめ、そこでご一緒させていただいた方たちととても楽しい時間を過ごすことができました！
また来年リベンジしようと思います！

The weather was somewhat cloudy, but the clouds were beautifully dyed by the sunset, creating a lovely gradient. The photo-taking and explanations were precise, allowing us to enjoy the experience efficiently in the cold at the summit in a short amount of time. The tour's included down jacket was very helpful. Unfortunately, stargazing was nearly impossible due to the heavy clouds.

After everyone gathered, during the first break, the guide asked everyone where they were from, which made it easy for guests to converse with each other afterward. The second break was at Foodland, where it was great to be able to choose our own dinner instead of having a standard bento. We also had a little shopping time, and I bought some recommended Kona coffee.

The third break for altitude acclimatization was taken at the Clara Lodge, where we had several restroom breaks. We also enjoyed the rest stops as we ascended to 3,000 meters.

曇り気味の天気でしたが、雲が夕陽に染まり綺麗なグラデーションを見れました。写真撮影・説明が的確で山頂の寒い中、短時間で効率よく満喫出来ます。ツアー付属の防寒ダウンがとても助かりした。残念ながら星の観測は雲が多くほぼ不能。
全員集合後、最初の休憩時に全員に声をかけて何処から来たか等の質問をしてくれるので、ゲスト同士のその後の会話が楽に出来ました。2回目の休息はフードランド、夕飯を自分で選べ一律のお弁当でないのはとても嬉しいです。少しの買い物時間も貰え、オススメのコナコーヒーを買いました。
高地順応の為の3回目の休息はクラロッジでとり、トイレ休憩が多く取られていました。3000メートルまで上がるための休憩も楽しめました。

Loved the cruise.Loved the entertaintment.The food was very good.Love the beautiful sunset.

Fantastic experience and kids loving it!!!!!!!!!!!

Food was great...nice variety. Small cast did an excellent job with a demanding variety of dances from wide variety of island cultures. We enjoyed it a lot!

An excellent tour but great tour guides. Exceeded my expectations!!

This was so much fun, the crew were so great and helpful. They went out of their way to make the night special. The food was the best, nice and fresh outstanding
Thank you
Denise, Kathy and Carol