All Reviews for Family & Accessible Travel

We have been to this Luau before and it is so amazing. We really enjoyed the way we were greeted and what a great atmosphere it is.Loved the setting with photos and artifacts. Our seating was close to the water and stage area which was awesome. The backdrop of the ocean with the lighting was stunning.This was the highlight of our holiday !

I had participated in the 3-Star cruise several times before, so this was my first time on the 5-Star cruise. There was no welcome party on board, and the food was disappointing; in the end, they didn't even serve coffee. I felt that the atmosphere and food were better on the 3-Star cruise, so I will choose the 3-Star next time.

This was my first trip to Hawaii after COVID, but I noticed that the number of participants on the Star of Honolulu has decreased significantly. It felt like there was no longer the same vibrancy as before.

今まで何回か３スターに参加していたので初めての５スターの参加でした、船上でのウエルカムパーティー等もなく料理も期待外れ最後はコーヒーも出してくれませんでした。３スターの方が雰囲気も料理もよく感じました、次回から３スターにします。
コロナ後で初めてのハワイでしたがスターオブホノルルの参加人数がとても少なくなっていました、以前のような活気もなくなっていたように感じます。

I wanted to go to Kailua after a long time, so I chose this tour where we could enjoy the beach and shopping. Since it was just our family on the day, thank you for being so considerate. When we arrived at the office, I remembered that I had participated seven years ago, and we had a great conversation. Also, the plate lunch we had for lunch was very delicious. I look forward to the day we can meet again.

久しぶりにカイウラに行きたいと思ってビーチとショッピングができるこのツアーを選びました。
当日は私達家族だけだったので、色々気を遣って頂きありがとうございました。オフィスに着いてから7年前にも参加したことも思いだし、楽しい会話もできました。
あと、ランチで食べたプレートランチがとても美味しかったです。
また、お会い出来る日を楽しみにしてます。

Both on the ship and at sea, it was truly the best time‼️ There were so many activities that the kids didn't have enough time. We will definitely come again!

船内も、海上も、本当に最高の時間でした‼️
アクティビティもたくさんあり、子供たちは時間が足りませんでした。
また絶対に行かせていただきます！

I always use this service, but this time the shuttle bus was about the size of a van, and with so many people, I felt it was quite cramped inside. I noticed that the comfort level varies depending on the size of the vehicle.

いつも利用させて貰ってるんですが、今回はシャトルバスの大きさがバン程度であり、人数も多く車内がかなり狭いと感じました。
車の大きさによって快適さが違うと感じました。

The shuttle bus arrived almost on time. The driver was Japanese, and he handled the luggage carefully during both pickup and drop-off. I would like to use this service again next time.

ほぼ定刻通りにシャトルバスが到着。日本人のドライバーさんで、荷物も丁寧に受け取り、受け渡しをして貰えました。また次回も利用したいと思います。

I previously participated in a stargazing and sunrise tour on the Big Island, and this sunset and stargazing tour was also amazing. Additionally, Mr. Yamauchi's guidance was excellent, and I'm really glad I joined. I would like to recommend it to my daughter and her husband as well.

以前ハワイ島で星空とサンライズのツアーに参加したことがありますが、今回のサンセットと星空のツアーも最高でした。また、山内さんのガイドも最高で、本当に参加して良かったです。娘夫婦にも薦めたいと思います。

The tour guides were very kind, and their explanations in Japanese were very polite and interesting, making it a lot of fun! I definitely want to participate again! Thank you! ⭐︎

ツアーガイドの方たちもとても親切で、日本語での案内も大変ご丁寧でおもしろくて、すごく楽しめました！
また絶対参加させて頂きたいです！
ありがとうございました⭐︎

I was able to experience horseback riding for a long time.
There was one guide for our group of six, who led us from the front and supported us from the back.
I thought the horses were smart as they remembered the path.
Along with the beautiful scenery of Hawaii, I was able to thoroughly enjoy horseback riding, to the point where my butt and knees started to hurt.

長時間乗馬を経験できました
6人のグループに1人のガイドの方がついてくれて、前を率いたり、後ろからサポートしてくれたりしました
馬が道を覚えており、頭が良いなと思いました
ハワイの美しい景色とともに、しっかりと乗馬を楽しむことができ、おしりと膝が痛くなったくらいです

I enjoyed my first parasailing experience. The captain and crew were fun, and even though there were times when I struggled to understand their English, they playfully pointed it out. Parasailing was amazing with the blue ocean stretching below me; it felt incredible! I definitely want to experience it again!

初パラセーリングを楽しみました。
キャプテンとクルーの方々楽しくて、うまく英語が聞き取れないところがあって動作がもたもたした所があったのですが、そこを面白く突っ込んでくれたりしました。
パラセーリングは眼下に青い海が広がり凄く気持ちよかったです！
また体験したいと思います！

We had a great time on the Mountain Tubing adventure. Our guide Uso was fun, knowledgeable about the area/history and very professional. Definitely recommend this experience!

It was a truly wonderful experience! Honestly, it was expensive, but it created the best memories.

We signed up for a two-hour horseback riding experience with transportation for three people aged 70, 41, and 13. We gathered at 7:30 and boarded the bus, which was supposed to arrive 45 minutes before the activity, but we got there just a few minutes before 9:00. I was worried about not being able to participate, but we were told to wait on a bench, and the staff called our names and handed us a paper with the activity details. Then we moved to another location where they explained each area in English, and it felt like we were dismissed. I thought it was easy to understand since the reception areas were visible from where we were.

We went directly to the horseback riding reception, signed in, and the staff helped us choose our horses. Everything went smoothly, and we even had time to use the restroom. The restroom was a portable one, but it was spacious and relatively clean. There was a sign saying not to flush the toilet paper, but I realized that after I had flushed it.

The horses were truly intelligent, following the path perfectly at a good speed. We rode through the shade of trees and could see the ocean, arriving at a meadow where we could see those amazing mountains. The guide had a reaction that seemed quite rare, as my horse suddenly lowered its posture and lay down in that meadow. I jumped off when it lowered itself and moved away a bit, so I wasn't injured, but it rolled on its back as if scratching itself and quickly stood up. The guide repeatedly said sorry and checked if I was okay. I realized that even the smartest animals can behave unpredictably, so it's important to keep that in mind. However, my mother in her 70s, who I was most worried about, was able to enjoy the experience until the end and said she was really glad she did it without any physical issues!

After horseback riding, I gave the guide a tip of $100, which might seem small compared to the experience fee of over $90, but I thought it was appropriate to follow local customs.

We finished around 11:30 and looked at photos of the actors before heading to buy lunch. There was already a long line, and we waited nearly 30 minutes after ordering. Our bus was scheduled to leave at 1:00, so we only had a little time to eat and took the rest back to the hotel. We had been talking about having plenty of time, but in the end, it was a bit rushed.

A photographer in a buggy took pictures of each of us as soon as we started riding. Each photo was $20. The buggy could accommodate four people, and the price was the same. Payment by card was available. By the way, I was able to ride with a North Face body bag attached to my waist. Even those without bags could borrow pockets on the saddle for drinks or smartphones.

In our group of six, consisting of my daughter, mother, myself, and three others, we lined up in that order, so I ended up with many photos of the backs of the two in front of me. Although I managed to take some photos while turning back as we got used to it, I only have about three mediocre photos of myself. I regret not trying harder to ask the guide to take at least one family photo, even if it was a long shot. By the way, we didn’t go to any locations with signs that clearly indicated they were filming sites for movies. I think the people on the bus went to those places.

Being able to experience horseback riding while seeing the magnificent scenery, which is different from Japan, was the best memory of my long-held dream. I think everyone should try it at least once.

とても良い経験となりました！正直高いですが、最高の思い出です。


09:30〜の乗馬２時間体験送迎付に70歳、41歳、13歳の3人で申し込みました。07:30の集合でバスに乗り込み、アクティビティの45分前までに着くようにと記載ありますが、着いたのが09:00数分前。
もしこれで参加できなかったらどうしようと不安でしたが、ベンチで待つよう言われ、受付の方が名前を呼びアクティビティ記載の紙を渡す→場所移動→英語で各場所の説明？をされ、解散みたいな感じでした。各受付はその場から見える範囲にあるのでわかりやすいと思いました。
私達はそのまま乗馬の受付にいき、サインしてスタッフが馬を選んでくれたりの流れでした。バタバタする事もなく、トイレにもいけました。トイレは簡易トイレですが、広く割と綺麗でした。トイレットペーパーは流さないでと張り紙がありましたが、流した後に気づきました。

馬は本当に賢くて、速度も道順もバッチリです。木陰を進み海が見えてきて、あの凄い山々が見える草原？広場？に到着です。
こんなことは滅多にないような反応をガイドさんがしてましたが、私の馬がその広場で急に姿勢を低くし、寝っ転がりました。私は低くなった時に飛び降り少し離れたので怪我等なかったですが、寝転がり背中をカイカイみたいにモゾモゾしてすぐ立ち上がりました。
ガイドさんに何度もsorryと言われ、怪我はないか？の確認もされました。どんなに賢くても生き物なのでこういった事も起こり得るという事は忘れずにいた方がいいと実感しました。
でも1番心配していた70代の母も最後まで体験でき、体の不調もなく本当にしてよかった！と言っています。

乗馬後、9万超えの体験料のチップとしては少ないかもですが、100ドルをガイドさんにお渡ししました。
それでも私にとっては高いですが、郷に入れば郷に従えでお渡ししました。

終わったのが11:30頃で俳優さんの写真等を見てから昼食を買いに行きました。既に長蛇の列で、注文してからも30分近く待ちました。13:00発のバスで15分前集合でしたので、ほんの少しだけ食べ後は持ち帰り、ホテルで食べました。割と時間あるねーなんて話していたのに結果最後はバタバタでした。

バギーに乗ったカメラマンさんが、乗馬始まってすぐ1人ずつ写真を撮ってくださいました。
これは１枚20ドルでした。バギーは一台で4人家族とかで写っていて同じ値段でした。カード払いできます。
ちなみに写真にうっていますが、ノースフェイスのボディバックを腰につけては乗馬可能でした。カバンがない人でも飲み物とかスマホ等は鞍？につけるポケットを貸してもらえるので大丈夫です。

娘、母、私と他３名の6人グループで、この順番に一列になって進んで行ったので、2人の後ろ姿ばかりの写真が多く、途中慣れてきて後を振り返っての写真も撮れましたが、私の写真は微妙な写真が３枚程度です。ガイドさんにダメ元でも家族の写真を１枚でも撮ってもらう様に頑張って話しかけたらよかったと、そこだけ後悔しています。
ちなみに、乗馬では映画のロケ地だとパッとわかるような看板等には行きません。バスに乗ってる方々がそーゆーところに行かれてたのかと思います。

日本とは違う壮大な景色を見ながら長年の夢だった乗馬体験をできた事は最高の思い出です。
一度は体験してほしいと思います。

When I presented the voucher at the window on the right, I was immediately given the tickets prepared under my reservation name along with a Japanese pamphlet, allowing for a smooth entry. It was disappointing that some attractions were not operational, but overall, I had a great time!

There are many attractions with height restrictions, so it might feel a bit pricey if you're visiting with small children. Of course, there are also play areas for little ones.

The all-you-can-drink soft drinks, like the flat Pepsi and somewhat diluted Tropicana, weren't very tasty.

右側の窓口でバウチャーを提示すると、すぐに予約の名前で準備されているチケットと日本語版パンフを渡され、スムーズに入場できました。
稼働していないアトラクションがあったのは残念でしたが、全体的に楽しめました！
身長制限のあるアトラクションが多いので、小さいお子様連れであれば割高に感じるかもしれません。もちろん、小さい子向けの遊び場もあります。

飲み放題のソフトドリンクは、炭酸が抜けたペプシや少し薄いトロピカーナ等、あまり美味しくありませんでした。

There was a reservation issue when checking in on-site. However, they were very kind and thanks to them, I had an absolutely wonderful time. The staff during the tour were also very friendly and helped to relax the nervous children. This trip to Hawaii has undoubtedly become my best memory!

現地でチェックインする時に予約のトラブルが発覚。しかし、とても親切に対応してくださり、お陰様で最高に素敵な時間を過ごさせていただきました。
ツアー中のスタッフさんもとても気さくで、緊張気味な子供たちを上手にリラックスさせてくれました。
今回のハワイ旅行で、間違いなく1番の思い出となりました！

We were captivated by the beautiful nature, and it was a comfortable horseback riding trail. The staff accompanied us with care, allowing our family, even as beginners, to enjoy it with peace of mind.

美しい自然に魅了され、快適な乗馬の散歩道でした。スタッフの方が丁寧に同行してくださり初心者の我が家もみんな安心して楽しめました

Even small children can enjoy it, but be careful as there are height restrictions. You will have to wait in line for lunch and drinks. You can bring in water that hasn't been opened.

小さい子も楽しめますが、身長制限があるので気をつけて。
お昼やドリンクは並びます。
水開けてないのは持ち込めます。

Cirque du Soleil was something I had only seen in Japan, and it had been a while. They incorporate comedic elements, so it never gets boring. Small children might be scared of the lighting and atmosphere.

シルク・ドゥ・ソレイユは日本で見たのみで久しぶりでした。
お笑い要素も入れてくるので、飽きません。
小さい子供は照明と雰囲気に怖がる可能性あり。

The dolphins were incredibly cute. You can interact with them more than I expected (though about ten people take turns). There is quite a wait time from when you enter until you actually get to interact with the dolphins. Since they are living creatures, their condition may vary... Small children (around 5 to 6 years old) can't reach, so parents need to support them. All the explanations are in English, but they also speak a little Japanese.

You can't bring any belongings, but a dedicated photographer will take pictures for you, and you can get one photo at the end from the shop. Additional purchases are also possible.

イルカがとにかく可愛かったです。思ってたよりたくさん触れあえます。（とはいえ、10人くらいが順番に）
入場してから実際にイルカと触れあうまではけっこう待ち時間あります。
生き物ですから、コンディションもあるのでしょう…
小さい子供（5歳～6歳くらい）は足が届かないので親が支えなければいけません。
説明は全て英語ですが、ちょっと日本語も話してくれます。

荷物は何も持っていけませんが、専属カメラマンが写真を撮ってくれ、最後１枚だけショップでもらえます。
追加で購入も可能です。

This was my first time participating. I took my child with me.
At the beginning of April, the weather forecast predicted cloudy skies, but there was more sunshine than expected, and the sun was strong. Sunscreen is a must.
It was a weekday, so there were fewer people. There were plenty of floaties available in the wave pool. However, there were also fewer staff members, so it felt like there were not many attractions open.
There were many Japanese people, making up over 60% of the visitors, I think. I accidentally mixed up my shoes with a similar pair, but a kind Japanese person helped me find and return them. I am truly grateful.
My child was very satisfied, and time flew by; the hours from 10:30 to 15:00 felt very short for us parents!

今回初めての参加でした。子供を連れて行きました。
４月はじめで、天気予報は曇りでしたが、晴れている時間の方が長く、日差しは強かったです。日焼け止めは必須ですね。
平日で人は少なかったです。波の出るプールでの浮き輪は充分に行き渡ってました。ただし、係員も少なく交代で行っているので、空いているアトラクションも少ない感じです。
日本人は多く、約6割を超えてたと思います。似た靴があって靴を間違えてしまいましたが、親切な日本の方が、探してくださって届けてくださいました。本当に感謝です。
子供は大満足で、時間が経つのはあっという間で、10:30から15:00は親でもとても短く感じました！

This time, we traveled as a family of five. To be honest, it was quite expensive when converted to Japanese yen, so I hesitated, but I had been interested in it for a while, so I decided to go for it.

When we actually went, the weather was nice, the sea was more beautiful than I expected, and the kids had a blast playing beach volleyball, diving, and snorkeling. The hamburgers we had for lunch were exceptionally delicious. We were able to enjoy a different kind of experience from the beach.

I'm glad we went.

今回5人家族での旅行。正直日本円に換算するとかなり高額になるので迷いましたが以前から気になっていたので思い切って申し込みました。
実際行ってみたら天気もよく、海が思った綺麗でビーチバレーや飛び込み、シュノーケルできて子供達も思い切り楽しめて、ランチのハンバーガーがとびきり美味しかったです。ビーチとは違った楽しみ方ができました。
行って良かったです。

It was my first time parasailing, and I had a wonderful experience. Even if you can't speak English, you'll manage just fine.

初めてのパラセーリングでしたが素晴らしい経験をさせてもらいました。英語が喋れなくてもなんとかなります。

The waiting time is longer than expected. The movement is somewhat bumpy. (I found it thrilling and fun!) As for the viewing...

待ち時間が思いの外、長いです。
移動はまぁまぁ揺れます。(僕はスリリングで楽しかったです！)鑑賞は・・・。

This was so much fun, Mike our tour guide was awesome and very knowledgeable about the Ranch. You don't realize just how many movies were made there until you see the signs and some of the props that were left behind. Make sure to bring a change of clothes with you because you do get dusty. Highly recommend this tour, you can also do Horseback but don't go out as far as on the ATV. You won't be disappointed.

My family enjoyed the 1 hour boat ride and 15 minute parasail experience. The guides were safety oriented but also playful. The optional photo package for $40 is nice to have (80 photos + you get the SD Card).

The day we went, the weather was so nice. There were two other families on the boat and everyone had fun.

Expected to be “dipped” into the ocean.
Expect to have a great day!

The wind is strong seasonally, and it feels so cold that you shiver when coming out of the sea. The staff is very kind, and there are plenty of play equipment and swimming goods, which made me satisfied. For snorkeling, the staff takes care of you kindly, so even if you're a "non-swimmer," you can participate without any problems.

季節的に風が強く、海から上がるとぶるぶる震えるほど寒く感じる。
スタッフが大変親切、遊具や遊泳グッズも充実しており満足しました。
シュノーケリングはスタッフが優しくケアーしてくれるので”かなづち”でも問題なく参加できます。

There were no other Japanese tourists on the tour, and everything was in English, but I enjoyed it without any issues. I was moved to see whales appearing here and there, even from a distance. The vast scenery was absolutely amazing! Depending on the weather, this time there was no wind, and it was a pleasant cruise, so I didn't get seasick. (Just in case, everyone else took motion sickness medication.) This trip to Maui was also aimed at whale watching, so my long-held wish came true. I took a commemorative photo before boarding and purchased it, but later I received an email with a download method, so I was able to check it comfortably at hand. Thank you very much!

ツアーには他に日本人観光客はなく、全て英語でしたが問題なく楽しめました。遠目ではありますがあちこちにクジラが出現するので感動しました。なんと言ってもあの広大な景色は最高でした！！天気次第とはなりますが、今回は風もなく気持ちの良いクルージングでしたので酔う事はありませんでした。（念の為、私以外は酔い止めを飲んでました。）今回のマウイ旅行はホエールウォッチングが目的でもありましたので、念願が叶いました。乗船前に記念写真を撮って頂き購入しましたが、後にメールが届きダウンロードする方法でしたので、早く手元で確認する事ができ快適でした。ありがとうございました！

I was the only Japanese person participating, but I had a great time! Snacks and soft drinks are free. The leaf was just average.

参加した中で日本人は私だけでしたが、楽しめました！スナック菓子とソフトドリンク無料です。リーフはまぁ普通ですね( * ॑꒳ ॑*)

Captain Rob was amazing! Found a calm place to snorkel and thrilled us with many cave entries! The NaPali coast is surreal. All the crew was friendly and informative about Hawaiian culture, activities and safety. Was a bit worried about sea sickness, but no problems for anyone in the boat!

This was a great tour. We learned so much about the ranch, the area, etc. We did the UTV tour and Kevin is a great story teller. Would definitely come here again and try a different tour next time!

Great job everyone!

It was a good experience overall - the plan they had with placed item was very helpful