Hawaii
The place was amazing!!! Exceeded my expectations. Our guides Elana and Saya were the best. They were really nice. In fact, everyone were nice. Aunty’s restaurant was great. The food was really tasty with quick service and reasonable price. Our ATV tour was a blast!!!!! We would do it again. Glad we chose the ATV tour and opted for the shuttle pickup service. Thank you. Mahalo!!!!
What an amazing trip. So pleased we booked this experience with them. Very friendly and helpful staff. Such fun. Highly recommend.
Positives:
- friendly crew
- large boat
- BYOB
- boat was not crowded on the night that I went (only about 10 passengers total on a Thursday night)
- good areas to sit around boat and up front on nets
Negatives:
- beware that many sunsets on many nights are occluded by clouds (the company obviously can't control this)
The vessel is more like a ship than a boat like it has 3-4 levels. Very organized and informational! The staff is friendly. Lots of room to walk around. They offer motion pills or some kind of ginger cocktail to prevent motion sickness. They also offered small snakes like chips. There wasn't an option for breakfast.
I went in February and and I saw about 7-10 whales( sprays, tip of their tails). I think 1 or 2 came close to the boat. I enjoyed it. My little one (5yo) was mostly running around...lol.
Fabulous ocean backdrop. Very colourful performance and the fire show was awesome. Food was very good and catered for vegetarians as well. strongly recommended
Great experience. The crew was great, full of information about marine life. They took us to amazing shallow reefs off of Lanai and there were no other boats around at all. Saw sea turtles and octopus. They also made sure to get us to see whales and since it's late March, they were everywhere. We followed some pods and got to see them go under the boat. Incredibly professional as well, helpful for getting gear on for those we have never snorkeled before. Wetsuits available for rental which was great to use in the water since it gets cold after a while. Breakfast, nonalcoholic drinks, snacks available, BYOB and you can store stuff in their huge cooler.
Warmest Mahalo for the Amazing Review for Kaanapali Ocean Adventures half day snorkel tour to Lanai.
This 3-experience tour takes all day and lunch is provided! The tour guide/drivers were hilarious, and the rides were jumping! Saw all that was advertised and more. I don't suggest it for young kids, all three experiences might be too much!
The captain and crew were fantastic. If I return to the island I'll go again.
Didn’t have great weather so we didn’t see the sun nor did the water look that super nice shade of blue. Also didn’t see the sandbar??? They said it was high tide so was kind of just like being on the ocean. They food was a a croissant sandwich that was probably purchased at the grocery store that day and they ran out of salad, I’m glad I brought snacks because I was still pretty hungry after. Band was great but we only hear them on the 15 minute boat ride out and back. Overall fun day though would recommend!
Beautiful tour of the Big Island of Hawaii! The volcano park is awesome!
The guides have so much knowledge! I recommend this.
The splash portion into a private cave cove made this experience. My first time ziplining an definitely an awesome course!
Just did the Snorkel and Sunset dinner cruise. I would definitely do this again. The. Staff was absolutely awesome and very very patient. I sometime feel very constrained with all the rules but the staff did a very good job explaining why they have to do what they do to keep all of us safe and still have the best time. The music was great, the food was wonderful. And everybody on the boat seemed to have a good time. Oh and the sunset on the water was epic. I highly recommend this to all!
We did the outrigger canoe ride. This was a lot of fun! My spouse thought this was just gonna be a typical kayak, just on the ocean, so he was surprised to see the structure. Straight out of Moana! Chretien (sp?) was a great guide. Very friendly and knowledgeable about the water, surfing activities, and the general area. I think we caught 4 waves and hit speeds we wouldn’t have believed! I think the site said to bring close-toed shoes, but we shed shoes completely for the ride. Definitely bring a hat (for the sun), but maybe something with a strap to keep it on your head. Beware the parking area! Riddled with huge, tire-destroying pot holes!
I participated in this tour with my daughter who lives in Hawaii. It is stated that lunch is included in the tour, but currently, it is not. I confirmed with the staff whether lunch was included, and they said it is available for purchase at an additional cost. Also, there was no explanation about the whales in either English or Japanese.
I didn't have high expectations for lunch based on past comments, but since lunch is not included, I feel that other tours would have been better. (It's not good to have misleading information...) The main purpose of this tour, which was to see whales, was fulfilled as we were able to see them multiple times, so that was good.
Regarding infection control measures, there was no confirmation of vaccination or presentation of negative test results. The staff wore masks, but all the passengers were not wearing masks. It's best to think that this is the current situation in Hawaii. Additionally, many tourists are coming from the mainland United States, where overseas travel has become difficult. There were a lot of people on this tour as well. I thought we were the only Japanese and Asians there.
ハワイ在住の娘と参加しました。
こちらのツアーは昼食付きと記載されていますが、現在はついていません。スタッフにもついていないんですか?と確認しましたが、昼食は有料で購入との事でした。また、クジラについての解説は英語、日本語ともにありませんでした。
過去のコメントから昼食への期待はあまりしていませんでしたが、実際に昼食がついていないのであれば、他のツアーの方が良かったなーと思いました。(嘘の記載は良くないですね...)
このツアー1番の目的である、鯨は何度も見ることができたので良かったです。
感染対策に関しては、ワクチン接種確認も陰性証明書提示もありません。スタッフはマスクをしていますが、乗客はみなノーマスクです。それが今のハワイの現状だと思った方が良いです。それと、ハワイは海外旅行ができなくなったアメリカ本土からたくさんの観光客が来ています。このツアーも大勢の方が乗船していました。日本人、アジア人は私たちだけと思いました。
Dear Barney,
Thank you very much for your recent use of our services. We are delighted to hear that you were moved by the whales.
Thank you for your feedback regarding lunch. Upon checking, I found that it was not included in the tour. I sincerely apologize for the inconvenience caused by the error in the tour page description. Although you compared it with other tours and booked this one that included lunch, I deeply regret that it left you feeling disappointed on the day of the tour.
We have corrected the description you pointed out. To prevent similar inconveniences in the future, we will strive to improve our services.
Thank you for your understanding.
Best regards,
VELTRA
バーニー様
この度はご利用いただき誠にありがとうございます。
クジラには感動していただけたようで、嬉しく思います。
昼食の件、ご指摘ありがとうございます。
確認させていただきましたところ、ツアーには含まれておりませんでした。
ツアーページの記載ミスにより、ご迷惑をかけして申し訳ございません。
他のツアーと比較していただいたうえで昼食が付いているこちらのツアーをご予約いただいたものの、当日は残念はお気持ちにさせてしまいましたこと深くお詫び申し上げます。
ご指摘いただきました記載につきましては、修正させていただきました。
今後同様のご迷惑をおかけしないためにも、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA
We had such a great time on the zipline tour and would definitely do it again. The guides made us feel safe and instructed us on everything, especially since it was our first time. They made the entire experience fun and the views were breath taking. They walked us through everything and caught us at the end of each zipline. Highly recommend!
Overall it was very fun! It is in a beautiful location and unexpectedly they have a mini outdoor (but covered) museum because the property used to be part of a Marine base, which they talk about and tell you at different parts of the activity. So if you get there early or stay a little after, you can walk over and check it out. There are airplanes and Jeeps along with photos and articles about the events of Pearl Harbor. Be warned that you cannot have your phone or camera to take photos during it. They take professional photos because they do not allow cellphones during the zip lining due to people dropping, breaking, getting distracted, or losing their phones along the way. The photos were very nice (better than I could have gotten), so if you want those make sure you bring a card or cash. For me, I enjoyed that so I wasn't trying to multitask while trying to have fun. The instructors who go and guide you through the 7 lines are knowledgeable and funny - zippy zippy! Also, the instructors mostly work for tips, so bring cash or a card to possibly leave a tip. Lastly, I do recommend renting a car to get to the location because it is not super close to the bigger towns/resorts and it is up a mountain area.
The location was outside right on the beach, so you can get up to walk to the water and see the beautiful sunset during the dinner and show. The servers were very attentive and knowledgeable of the food and drinks. We loved trying the different foods from the different parts of Hawaiian/Polynesian culture. The show was fantastic with each dance performed. Lahaina is an awesome town, so I do recommend (if you are not staying near there) to plan to spend at least an hour or two before the luau to walk and explore the nearby shops, other activities, and park/beaches.
For those of us who had been to previous luaus this experience was amazing. The attention to history and story telling was very interesting. The costumes, dances and national history was educational as well as entertaining. (Especially the fire dancer!) Some of our friends had never been to a luau before and also thought it was wonderful. The food was presented beautifully and delicious. (The drinks were excellent too!) We even tried the poi because this was the first time it had ever been explained to us how to eat it and with what food combination. The location was easy to find and parking was ample. The staff were all friendly and knowledgeable. It was a great experience for our group of six and would highly recommend this event.
This was one of my best days on O’ahu and every day was great. Definitely a must. The scenery, swimming is wonderful. Of course the highlights were the turtles. The crew is very nice and helpful. if you don’t feel comfortable snorkelling they guide you and stay with you. The three hours is not too long or short.
We're very pleased to hear you're having a great time at the sandbar.
Thank you so much for kind words and sharing your best experience with us with the Capt. Bruce tour.
We're looking forward to seeing you in neat the future. Mahalo!
For a family coming from the snow, we didn’t know what to expect. We didn’t even know if we could snorkel! The crew was super helpful and fun. All of our fears were for not. We had the time of our lives! We were treated to historic stories to go along with our boat ride, the snorkel equipment was clean and high quality, the sights were incredible! The perfect adventure for beginners! Highly recommended!
Love the musics and fun, many activities …………………………
AMAZING EXPERIENCE. Totally enjoyed my birthday. I would definitely do it again.
Mahao for spending birthday time with us. Hope you have many memories!
I recommend it not 100% but 1,000,000% and believe me that they are not paying me for these letters that I write, good organization, punctual, very clean, everything
My teen boys and husband had a blast on the jetskis! I watched safely from the boat with my infant daughter. The crew was awesome! Check in was quick (we signed our waivers before arrival). The guys hosting our event were awesome and kind to our family. I would recommend this event!
We do have the best staff on the planet! Mahalo for spending time with us!
Had a great time! Amazing Crew! Great activities! Live Music was excellent!
Very we enjoyed a lot my kids had fun food was good dance was good very nice
The Luau was a nice night out. If you are going a couple of tips: 1) opt in for the bus transportation. The site is about an hour from Waikiki in an industrial park. 2) Get the VIP seats. We were seated right next to the stage and received a photo and 3 free drinks. The stage show was excellent and authentic. The food was hit or miss. It was served cafeteria style where you had to go in a serving line like a cafeteria. The pork was 5 stars, while the rest of the meal was 3 stars. Overall, a nice evening next to the ocean (Excellent Views).
Aloha John, Thank you so much for choosing our luau, and so happy to hear that you had a nice experience. We feel the bus transportation is the best option, it may be a long ride getting there, but safer on your return if you're going to enjoy a few cocktails. Our VIP, or Plumeria Luau package was a great choice, with the extra amenities, 3 drink tickets, and the souvenir photo, as well as the Premiere seating! We appreciate you taking time to share your experience with us, and hope you will share your beautiful photos with your friends & family! Mahalo, Germaine's Luau
The crew was so welcoming and sweet! I’ve been to Hawaii almost 10 times but this was my first time at the Sandbar. It is really nice if you also just want to enjoy the water and beautiful weather. The activities are a bonus. I lost my earring and they literally snorkeled for about 20 min and actually found it. Super cool people :) I will definitely be back, hopefully next time w family and friends.
My husband and I had a great experience on this cruise! The music was awesome and not to mention being able to enjoy water activities for a few hours. Would definitely do this again and we strongly recommend.