All Reviews for Family & Accessible Travel

Damador was a great guide. Very knowledgeable and kind. Provided muffins and waters, then a sandwich for lunch. Would recommend

Gosh I was absolutely amazing! He took us to a more secluded spot to watch the sunset and was very knowledgeable. 10/10 would recommend taking this tour!!

I went on the 5-Star cruise. I made a reservation with the Celebration Plan (guaranteed window seat) and paid for it, but I was booked under the regular plan. While the manager was confirming my reservation, I couldn't eat the food in front of me for about 30 minutes after being seated. In the end, it turned out that the reservation from VELTRA to Star of Honolulu was under the regular plan, and I was treated as such until the end. I never expected something like this to happen. I'm very disappointed.

Also, it seems that the shuttle bus got caught in traffic, so by the time we arrived, dinner had already started, and other guests who arrived earlier were enjoying their meals.

I thought there might be a separate entrance for the 5-Star guests, but there wasn't anything like that. We all lined up at one entrance to board the ship.

The schedule mentioned that there would be a welcome reception by the captain on the exclusive deck on the top floor for 5-Star guests, but there was nothing of the sort. We were just guided to line up and proceed into the ship.

The food wasn't particularly delicious; it was average. It was mentioned that the meat could be cut with a fork, but it was more like something you could manage to cut with a knife.

I have been to Hawaii several times, and regarding the Hilton fireworks, I've seen them from various places, but sitting on the beach south of the Rainbow Tower is the best spot. Watching the fireworks from the cruise ship was an experience, but since it was from a distance, it lacked impact.

Additionally, guests from the lower deck were casually coming up the stairs to the 5-Star deck. There was a rope at the top of the stairs, but they seemed to know how to unhook it to get in and then rehook it. These were regular guests, not staff.

I was considering this might be my elderly mother's first and last overseas trip, so I regret spending a lot of money and time on this optional tour. I hope this review can be helpful to someone.

5スターで行ってきました。
セレブレーションプラン（窓際席確約）で予約し、その分の金額も支払いましたが、通常のプランで予約されており、あちらのマネージャーに予約したプランの確認をしてもらっている間、席についてからも30分ほど、目の前の料理を食べることができませんでした。
結局、VELTRAからスターオブホノルルへの予約が通常プランだったそうで、最後まで通常プランとしての扱いとなりました。
こんなことが起きるなんて、思いもしませんでした。非常に残念で仕方ありません。

また、恐らく送迎バスが渋滞に巻き込まれたせいで、私たちが到着した頃にはすでにディナーは始まっており、先に着いていた他のお客さんは食事を楽しんでました。

乗船する際に5スター用の入口でもあるのかなと思ってましたが、特にそのようなものはなく、大勢で列に並んで一か所の入り口から乗船しました。

5スターだと「最上階の専用デッキでキャプテンによるウェルカムレセプションがある」というスケジュールが記載されていますが、そんなものは一切ありません。列になって船内に進むように案内されました。

料理も、特別おいしいものではなかったですね。普通です。お肉がフォークで切れるという記載がありますが、ナイフでがんばって切れるぐらいの感じでした。

私自身は何度かハワイに行ったことがあり、ヒルトンの花火については、いろいろな場所から見てますが、レインボータワーの南側のビーチに座って見るのが一番ですね。
クルーズ船から花火を見れたことは一つの経験にはなりましたが、遠くから見ることになるので、全然迫力はないです。

それから、下の階のお客さんが、普通に5スターのデッキに階段を上ってきてました。一応階段を上がった先にロープがありますが、手慣れた感じでフックを外して入って、またフックをかけてました。スタッフの方ではなく、一般のお客さんです。

年老いた母を含めた、最初で最後の海外旅行だろうと考えてましたので、このようなオプショナルツアーに大金と時間を使ったことが残念で仕方がないです。
誰かの参考になればと思い、口コミを残します。

All the activities were so fun. The LIVE music was GREAT! Had soooo much fun. Definitely recommended!!!!!! Staff was super friendly.

From the beginning the crew made us feel completely comfortable. The trip out to the sandbar was relaxing yet exciting at the same time as we looked back upon the shoreline admiring the greenery that the island presented. The sandbar was just breathtaking!!! It was so amazing to think that we were standing in the ocean on a beach....crazy! The cruise around afterwards presented not only some sea turtles, but two large schools of manta rays feeding on the surface.
Overall trip was completely enjoyable and we plan on bringing all of our friends and family when they visit!!!!
On a side note, parking is extremely difficult in/on the marina, so just park on the side of the highway (everyone does) and it's just a short walk to the boat.
Make this one of your excursions when you visit!!!!!

It was absolutely amazing. I chose the 150m option, and it was the right decision. There were no Japanese people in the same group, but someone from Mexico talked to me, and we exchanged our smartphones to take pictures and videos of each other. I was also able to buy photos taken by the photographer for $40. There are so many pictures and videos from various angles, and just looking back at them is enjoyable.

とにかく最高でした。150mの方にしましたが、正解でした。
同じグループに日本人の方はいませんでしたが、メキシコ？の方が話しかけてくださり、互いのスマホを預けて写真や動画を撮り合いました。
40ドルでカメラマンが撮った写真も買うことができました。様々な角度の写真や動画がたくさんで見返してるだけでも楽しいです。

Koshi was an amazing tour guide and very knowledgeable person. He explained a lot of things during this tour. It was an amazing experience overall and worth visiting it.

Thank you, Emi and Natsue, for your help this time. I was so happy to see the emerald green sea of Lanikai, which I had only seen in posters and videos, with my own eyes. I appreciate your willingness to help when I was in trouble. Thank you very much.

えみさん、なつえさん、今回はお世話になりました。
ポスターや映像だけでしか見たことがなかったラニカイのエメラルドグリーンの海を実際に自分の目で見ることができて幸せでした。
困った時には快く助けてくださり感謝です。
本当にありがとうございました。

We all enjoyed the boat ride and the walk to the grotto. I missed being able to go inside like I did on my first visit years ago.

The crew was wonderful! The musicians were amazing! If you don't have time to try different water activities on your trip, this is a great way to hit a lot of them. We were able to SUP, kayak, swim, lounge, and snorkel (the sandbar reef actually had quite a few different types of fish to see and since it is so shallow, it is a lot easier to snorkel here). They provide life jackets for all the activities and snorkel gear. We also did the banana boat and bumper activities and it was quite the adrenaline rush. For banana boat, they grouped us with two other pairs of people so we filled up the banana boat (holds 6 people), which made it more stable but half of us still fell off. It was very fun and quite an experience. There is definitely enough time to try everything. Their boat is pretty big so very stable and not likely to induce seasickness. They have two women's bathrooms, one men's, and one changing room. They provide donuts and water/juice but you can also bring your own food/drinks. There are plenty of tables and shelf storage underneath so your items aren't on the floor and won't get wet. Overall, a great time!

What an exciting adventure for our first-time parasailors! Our 8 & 5 year old granddaughters had the time of their lives parasailing with their Grammy! They loved seeing a green sea turtle as well as all the wonderful scenery of Oahu! The crew was kind and humorous. We had a wonderful experience!

Hands down one of the best experiences we’ve had! We were there over Mother’s Day weekend and he was AMAZING… we definitely felt like we made a friend.. he dropped so much knowledge about everything that we couldn’t have been happier to learn what they do there and hand feed the ducks! …Of course the ATV’s were cool and the land beautiful but he truly made our experience what it was and we are so grateful.. thank you!

The team at Captain Bruce were very nice and accommodating and made it an overall really nice experience. This sandbar cruise was me and my boyfriend's favorite activity that we did during our visit. I liked that there was an option for transportation, so that made it easy to get to and from the destination without having to worry about directions and parking. Our driver was friendly as well and pointed out different local sights in different languages so that everyone could understand as well. There were many different groups of people and the crew made it comfortable for everybody to feel included. They provided drinks and snacks, and on the boat ride to the sandbar they gave some educational facts about the area and we saw turtles and other wildlife as well. When we got the the sandbar, there were plenty of paddleboards and floaties for us to use and we had more than enough time to enjoy the water. We got lots of pictures, had fun in the water and the views were great. I could tell that the others also had a fun time snorkeling too. On the way back, our driver even stopped for us to get some dessert as well. This would be an enjoyable experience for anybody, and I would definitely recommend it to my friends and family as well.

People in bite me were very friendly and fun!
Highly recommend to join their tour!

Everything was great, staff was friendly. We went first thing in the morning so we got the boat to our selfs. Definitely not as scary as it seems! And I was SUPER scared at first, but I think I would definitely do it again! Recommend to get the pictures, they came out great!

The service was excellent, the food was great, the ambiance was unforgettable - need I say more,

We had a wonderful time on the sunset cruise. We had a one year old and three year old with us, and the whole family had a great time. The crew was amazing, the boat was clean, and the drinks were strong. My husband usually gets sea sick, but this was the first time he was completely fine. The boat is big and stable. The crew had several drink choices, snacks, and even brought out teriyaki rice bowls for everyone. They let my three year drive the boat, which made his whole trip. We’re definitely going again on this next time we’re on the Big Island.

Really fun experience. Suitable for couples or family or friends. We had lots of fun kayaking and snorkeling

Amazing cruise, had a lot of fun with friends. Dance performances are really good. Not many food options for vegetarian/vegan people. I think they can even improve the quality of non-vegetarian food.

The crew was wonderful. The Japanese photographer, Minako, and everyone were kind and worked hard to find dolphins and turtles so we could swim with them! It was the best!

クルーの方
日本人のカメラマン美奈子さん
みんな優しくて一生懸命にイルカ、カメを探して一緒に泳げるようにしてくださいましたました！
最高‼️

We signed up for the basic course for two people and enjoyed kayaking and snorkeling. After kayaking, we went snorkeling, but since I'm not comfortable in deep water, I thought it would have been better to borrow a life jacket. It was also fun to travel by bike to the snorkeling spot. Since it was a self-guided course without a guide, I felt a bit anxious, but I was grateful that Natsue, a Japanese staff member, kindly assisted us, so we were able to enjoy ourselves without any issues. I hope to participate again next time and challenge myself to kayak a bit further and hopefully encounter a honu (sea turtle).

女2人で基本コースを申し込みカヤック、シュノーケルを楽しみました。
カヤック後にシュノーケルをしましたが深いところが苦手なのでライフジャケットを借りたら尚よかったなと思いました。
シュノーケルは自転車で移動したのも楽しかったです。　
現地集合ガイド無しコースだったので少し不安がありましたが、日本人スタッフのなつえさんが親切に対応してくれたので困る事なく過ごすことができてよかった、感謝です。
次回も参加してカヤックで少し遠くまでチャレンジしホヌにも出会えたいいなと思います。

We arrive at the park in time for the opening. The shuttle car is very cold. It's chilly.
Drinks inside the park are expensive, so let's bring a water bottle or a plastic bottle. There are hydration spots at the restaurant.
Interacting with the dolphins can get you somewhat wet as they splash water around. I think the price is reasonable.

開園に合わせてパークに到着します。送迎の車はクーラーガンガンです。寒いです。
パーク内で飲み物は高いので水筒やペットボトルを持っていきましょう。レストランに吸水スポットがあります。
イルカとのふれあいはイルカが水をバシャバシャしてくるのでまぁまぁ濡れます。
値段的にはまぁまぁかなと思います。

It was the best experience for my first time. The crew members were fun and really helped to create a lively atmosphere. It became a wonderful memory of Hawaii for both my wife and me. There was also a photo session (for an additional fee), and we are still enjoying it after returning home.

初めての体験で最高でした。
クルーのお兄さん(？)も楽しい方々で、盛り上げて頂きました。家内共々良いハワイの思い出となりました。写真撮影もあり(別料金)、帰宅後も楽しんでます。

The stargazing, including the explanation, was great, but the summit was crowded, so we turned back and headed to the observation point. Last time we were able to reach the summit, so I was expecting to do so again this time. There were quite a few breaks along the way, so if you're going to list Haleakalā Summit in the title, please ensure that the schedule allows for a guaranteed ascent.

星空観測は解説も含めてよかったのですが、山頂がいっぱいで引き返して、観測地点に向かいました。前回は山頂に上がれたので、今回も期待していました。途中休憩が結構あったので、タイトルにハレアカラ山頂と記載するのなら、確実に上がれるよう余裕を持ったスケジュールをお願いします。

The hotel provided transportation, the weather was great, and there was a Japanese guide, which made me feel safe and it was the best experience. The beauty of the ocean was incredible, and I was able to see several sea turtles. It became a wonderful memory. Thank you very much!!

ホテルから送迎してもらえて、天気も良くて、日本語ガイドさんもいて、安心で最高でした。
海の綺麗さは凄くて、ウミガメも何匹か見れました。
いい思い出になりました。
ありがとうございました！！

I was very satisfied. The morning plan was fully booked, so I went in the afternoon, but since the hotel pickup time was at 10:45, I had plenty of time to prepare. The briefing before departure was initially done in English by the local staff, and then they switched to a very fluent Osaka dialect, which was amusing. All the crew members were women, very kind, and eager to show us the sea turtles. It was reassuring that there was a crew member who could speak Japanese. I was able to enjoy as much SUP and snorkeling as I wanted. The sea was beautiful. On the way back, the bus stopped at Leonard's, and I was able to buy malasadas.

大満足でした。
午前プランがいっぱいで午後になりましたが、ホテルピックアップ時間が1045なので余裕で準備ができました。
出航前の説明は現地スタッフが最初は英語で、その後コテコテの流暢な大阪弁でしてくれてkウケていました。
クルーは全員女性でとても親切でウミガメを見せてあげようと熱心でした。日本語のできるクルーがいるので安心でした。SUPもシュノーケリングも好きなだけできました。海はきれいです。
帰りのバスはレナーズに寄ってくれてマラサダを買うことが出来ました。

The whole Family had a great time! Jacob, Griff and Jess were amazing! So much fun.

Overall we loved our experience at Feast of Lele and it gave us a good insight into the influences of the different origins. The drinks and non-alcoholic beverages were very tasty and the service was suburb. The only negative aspect was, that we felt a little rushed while eating because sometimes you could not finish your food before the dances started again. But the different dances were very interesting and quite distinct from each other.

It was a very nice tour. It takes us out to the Kaneohe sandbar while providing live music entertainment. After arrival, we could choose to do a variety of activities including snorkelling, paddle boarding, kayaking, swimming or just relaxing at a floating lounge. You will be able to see coral reef and fish there. Staff is there to help and supervise. You can leave your belongings at the boat. The good thing about being in the middle of water is that your belongings are safe. I recommend wearing some kind of footwear on the sandbar because the sand there could be a little rough. Overall a very nice way to spend a morning or afternoon. Time flew by fast.

I had been thinking about going to Kualoa Ranch for a while, and finally went with my mother.

It seems that if you sign up on-site, there are one-hour and two-hour courses available, but this tour was the two-hour course. The two hours flew by in no time. If you're going to do it, I definitely recommend the two-hour course.

You can explore every corner of the vast Kualoa Ranch and fully enjoy Hawaii's magnificent nature. We even got to drive among a herd of cows, which was quite fun.

They provided confirmations before boarding in Japanese, and the guide was friendly, taking videos and photos when we handed over our smartphones. My elderly mother was also thrilled, and it was a fulfilling day! I highly recommend it.

クアロアランチ、いつか行こうと思いつつなんとなく「また今度」になっていましたが、母と参加してきました。
現地申込み？だと１時間コースと２時間コースがあるようですが、こちらのツアーは２時間コース。
あっという間の２時間でした。
せっかくやるなら絶対２時間コースがよいです。
広大なクアロアランチの隅から隅を巡り、ハワイの壮大な自然を満喫できます。
牛の群れの間を走行したりもできました（これがなかなか楽しかった）。

乗車前の確認などは日本語でしてくれ、ガイドさんもフレンドリーでスマホを渡すと動画などの撮影もして下さいます。
高齢の母も大興奮の充実した１日でした！
とてもオススメです。