All Reviews for Family & Accessible Travel

Corey was an amazing guide. He gave clear directions the entire trip, and made the experience next level! Entire excursion was amazing.

There is a Japanese explanatory video on how to handle horses, and the staff gives instructions in simple Japanese, so even though it was an English guide, I felt more at ease and enjoyed it more than I had imagined. It's not often that you get to experience riding a horse by yourself, and it was great to enjoy that in the majestic nature of Kualoa Ranch. The two-hour horseback riding was a bit painful for beginners.

馬の扱い方については日本語の説明動画があり、スタッフさんも簡単な日本語で指示をしてくれるため、英語のガイドではありますが想像していたよりは安心して楽しめました。
自分自身で馬を操る体験はなかなかできないですし、それを雄大な自然が感じられるクアロア牧場で楽しめたのは良かったです。
2時間の乗馬は初心者には少しおしりが痛くなりました。

It's a wonderful tour with a beautiful sea and filming locations used in Jurassic Park in the background. The snorkeling is done in a great spot, so you can see plenty of fish and I saw several turtles as well. It was an option tour where I could spend time in a homey atmosphere, and I have no complaints.

綺麗な海だしバックにジュラシックパークで使われた撮影場所もある素晴らしいツアー。
シュノーケリングも良い具合の場所でやるから魚も沢山見れるし亀も何匹も見ました。
アットホームにツアーを過ごせて文句なしなオプションツアーでした。

It was a fun and valuable experience, but I can't help but think that it wasn't that rare of an experience.

The slow pace of travel and seeing sea turtles, which I feel like you can see anywhere in Hawaii, lacked impact as the main attraction.

Of course, it was enjoyable!

楽しかったし貴重な体験でしたがそれほど珍しい体験ではないかと思ってしまいます。

ゆっくり過ぎる移動である事やハワイならどこでも見れる気がするウミガメを見るのが目玉ではインパクトに欠けました。

もちろん楽しかったですが！

It was a very fulfilling time. I participated with transportation included this time. As those who have experienced it before mentioned, there is about a 30-minute wait after it's over until you get on the bus, and it feels like there's not enough time. The buggy ride was fun. Your face gets completely covered in dust.

とても充実した時間でした。
今回送迎付きで参加。以前体験された方も言ってましたが、終わってからバスに乗り込むまで30分ほどありますが、時間が足りないですねぇ。バギーは楽しかったですよ。お顔は土煙でまっ黒けになります。

Tubing was really fun! It was pouring rain and we still had a great time! Noah was an amazing tour guide.

At first, I was nervous about what it would be like, but this time there were over 10 people on the boat, and we went out to sea. They played music and took photos for us, which was an additional charge. The boat went at an incredible speed, making it feel like an attraction. It turned at some really steep angles, haha. I'm someone who enjoys this kind of thing, but if you're prone to motion sickness, be careful! When we were parasailing, it was so much fun, and we could see all of Waikiki! I want to do it again next time!

最初どんな感じだろうとドキドキでしたが今回は10名以上船に乗って沖まで行きました。音楽も流してくれたり、写真も撮ってくれます。別途料金
船はすごいスピードで走ったりでアトラクションみたいです。すごい角度まで曲がります笑
私は楽しい派ですが、酔いやすい方は気をつけてください！
パラセーリングやってるときは楽しくてワイキキ見渡せます！次行った時もやりたいです！

I was unsure whether to add the all-you-can-drink soft drinks, but I'm glad I did. Since it's hot, I could drink as much as I wanted without having to go back to the locker each time to throw away my cups. I also opted for the shuttle service. The slides had almost no wait, and even when I did wait, it was less than 5 minutes! With 5 hours, you can go around all the slides twice. I got really sunburned, so I recommend applying sunscreen frequently. The locker was available for the whole day, and I rented a small one for $15.

ソフトドリンク飲み放題つけるか迷いましたがつけてよかったです。暑いので何回でも飲めるのとすぐ捨てられるからいちいちロッカーに行かなくてすみます。送迎もつけました。スライダーはほぼ並ばずで待っても5分未満でした！5時間あれば全スライダー2周はできます。日焼けすごくしたのでこまめに日焼け止め塗るのがおすすめです。
ロッカーは1日開け放題で小さいロッカーを借りて15ドルでした。

I always really enjoy taking the ferry, especially when it’s nice out and I can get on the outside deck to watch the whales. So nice

Whole crew are amazing and show such excellent hospitality and service! Always make us feel so comfortable with our whole experience! Music sets the vibes and when you get to the sandbar it’s breathtaking! Even on an overcast day like we had it’s so worth it! so I can say rain or shine you have you have to experience it. Shyla was amazing and runs a great group, it’s always a must when we visit Oahu. Thank you again for the amazing hospitality and we can’t wait to come back. Mahalo!!!

We absolutely loved Feast at Lele! It was the highlight of our trip. The show was incredible and so well executed. The food was outstanding and service was absolutely amazing. Definitely choose this great experience!

I was glad to see the beautiful scenery of Hawaii. The staff were very friendly and kind. I was satisfied with the simple plan and schedule because I wanted to take my time enjoying the views.

とてもきれいなハワイの景色が観れて良かったです。
スタッフの方ととてもフレンドリーで、親切でした。
景色をゆっくりみたかったので、シンプルなプランとタイムスケジュールで満足でした。

This activity is a must! It was the highlight of our 2 week trip.

Fernando was a great guide for our tour! We really enjoyed his commentaries and learned a lot from this trip. The sunset was amazing. The night sky was impressive, but cold. Bring winter clothes and layers if you can! They do provide a very warm parka. The dinner was yummy. Highly recommended!

The snorkeling location at Molokini was great, and I was able to see many different types of fish. The tour staff were very accommodating, and I was satisfied with the meals. There was a mistake with the parking area, and my rental car was towed, but thanks to the kindness and quick thinking of the Japanese staff member, Takako, I was able to retrieve my rental car safely. It was an expensive lesson, but it taught me the importance of asking questions on the spot. I am truly grateful to Takako for making my experience in Maui unforgettable. I believe many Japanese tourists will be visiting in the future, so I would appreciate efforts to handle any issues that may arise on-site.

モロキニでのシュノーケリングのロケーションも良くてたくさんの種類のお魚がみれました。
ツアーのスタッフの対応もとても良く、食事も満足できました。
パーキングエリアのミスがあって
レンタカーをレッカーされてしまったのですが
日本人スタッフtakakoさんの親切で機転の良い対応で
無事レンタカーを回収することができました。
高い授業料でしたが「わからないことはその場で聞く」良い勉強になりました。
マウイの最高の思い出にしてくださったtakakoさん本当に心から感謝します。
これから日本人観光客も大勢来られると思うので現地でのトラブル対応に努力いただければありがたいです。

We really enjoyed the tour. The waterfall stops and lush rainforest scenery were beautiful. The lunch was good. Our tour guide was knowledgeable and informative. The black sand beach was the highlight for us! We loved going the reverse route. We definitely recommend this tour!

We visited Hawaii for our honeymoon. I wanted to see dolphins in the dream destination of Hawaii, so I joined this tour. Although it was an early start, we were lucky enough to encounter not only dolphins but also whales on this tour. I was also thrilled to see sea turtles. The staff were very kind, and there were Japanese-speaking staff members, which made me feel at ease. During snorkeling, I was able to relax and see colorful fish in the beautiful sea. The slide from the boat was also fun. On the way back, we got to see a hula dance, which became a wonderful memory. For those worried about seasickness, I recommend taking motion sickness medication in advance. If you forget, you can also purchase a motion sickness band that is said to be effective on the bus ride there.

新婚旅行で訪れたハワイ。憧れのハワイでイルカも見たいと思い、こちらのツアーに参加しました。
早起きでしたが参加したこのツアーではイルカだけでなく運良くクジラにも出会えることができました。また、ホヌも見れることができとても興奮しました。スタッフの方々もとても親切で日本語対応スタッフもいるので安心して参加できました。シュノーケルでは綺麗な海でゆったりと色鮮やかな魚たちも見ることができました。また、船からの滑り台も楽しかったです。帰りの船上ではフラダンスも見ることができ最高の思い出になりました。船酔いが心配な方はあらかじめ酔い止めを飲んでいくことをお勧めします。忘れた場合は、行きのバスの中で、
酔い止めに効くと言われる酔い止めバンドを購入することもできます。

It’s totally a MUST if you go to Hawaii. 100% recommended.

This trip was great. Outstanding crew constantly catering to our every need and ensuring the best experience. Captain Trevor, first mate Diego and Joe and everyone else were so accommodating to all. Would love to come back and visit the mantas again!

Our tour guides were awesome! We had a great time. The views were great and the tour guides did a really good job explaining the history of the land.
I got about 30 mosquito bites at the Waterfall... so bring your bug spray!

There were two guides, one of whom was a Japanese woman. There were about ten participants, with two Americans and the rest being Japanese. The guides were kind and attentive, allowing us to enjoy the tour with peace of mind. When I initially struggled with breathing through my mouth, the male guide quickly came to help me. The female guide also held my hand and swam with me.

It was drizzling on the day of the tour, and the water level was quite low, so I was glad I borrowed a wetsuit. I was able to see a lot of fish as well.

ガイドの方は2人で、1人は日本人女性の方でした。参加者は10人ぐらいでアメリカ人2人以外はは日本人でした。ガイドの方は親切丁寧に接してくださり、安心してツアーを楽しむ事ができました。わたしが最初口呼吸がうまくできない時、男性ガイドの方がすぐに助けに来てくれました。女性ガイドの方も手を握って一緒に泳いでくださいました。
当日は小雨で水位もかなり低く、ウェットスーツを借りておいてよかったです。魚もたくさん見ることができました。

I participated alone in the afternoon. There were also people from the mainland United States and Germany participating alone, and it was a friendly lesson. First, we watched a video on how to ride inside the store, then walked a few minutes to the beach, where we received a lecture on how to ride on the sandy shore. There were five participants and two male instructors (English speakers) who assisted us. Each of us took turns riding the waves and surfing. The conditions were not great, as it was cloudy with light rain, but I was able to catch some waves. They also filmed videos with a drone. I struggled with paddling and couldn't move forward well, so the instructor hooked his foot on my board and helped me get to the point. When I couldn't stand on the board, they provided advice and taught me enthusiastically.

There are lockers with locks for your belongings. They also lend out rash guards. There was a Japanese male staff member who talked with us about various things (it seems he is in charge of the morning lessons). Both the instructors and the store staff were friendly, and I made some wonderful memories.

午後1人で参加しました。アメリカ本土やドイツなど1人で参加されている人もいて、和気あいあいなレッスンでした。店内でまず乗り方の映像をみて、数分歩いて海岸へ行き、砂浜で乗り方のレクチャーを受けます。5人参加でインストラクター男性2名（英語話者）ついてくれました。1人1人順番に波に乗せてくれ、サーフィンをしました。曇りで小雨のあまりよくないコンディションでしたが、波に乗れました。ドローンで動画撮影もしてくれます。わたしはpaddlingがうまくできなくてなかなか前へすすまず、インストラクターがわたしのボードに足をひっかけてポイントへ連れていってくれました。ボードに立てない時はアドバイスをくれるなど熱心に教えてくれます。
荷物は鍵がかかるロッカーがあります。ラッシュガードも貸してくれます。
日本人の男性スタッフの方もいて、いろいろお話してくださいました（レッスンは午前担当らしいです）。インストラクターの方もお店のスタッフもフレンドリーで楽しい思い出ができました。

It was a great time. Really enjoyed it It was our birthday week and we had the best time. The boat ride, the songs, the hula dance was spot on.

I was moved to see whales up close! I was able to see whales not just once, but multiple times. I also encountered a pod of dolphins, which made me very satisfied. The cruising experience itself was pleasant, and it was truly a recommended tour.

クジラを近くで見ることができて感動しました！
一度だけではなく何度もクジラを見ることができました。
イルカの群れにも遭遇し、大満足です。
クルージング自体も気持ちよくて、本当におすすめのツアーでした。

This trip was fantastic! We started with a Honolulu city tour learning about the Kingdom of Hawaii, as well as Punchbowl Cemetery. We then headed to Pearl Harbor, where we honored the fallen at the Arizona. The Missouri and Aviation Museum were also great! The bus picked us up promptly at 8am from our hotel in Waikiki and we were dropped off at 5pm, but the day seemed to fly by. Our drivers Lola and BK were wonderful!! The company was also kind enough to hold the last bus for us because we were running late. Royal Star was in charge of the tour - very organized and all the employees were great!!

Loved our day on Trilogy. Crew was really terrific.
Everything well run, food was great. Overall wonderful experience. We will be sure to sail with them again

There were various slider-type attractions, and we had a great time. Before we knew it, it was already time to leave at 3 PM. Next time, I want to stay until the end with a rental car.

It was disappointing that my younger child, who is exactly 120 cm tall, couldn't participate in some activities. It's understandable since it's according to the rules, but it's better not to go if you're right on the edge of the height requirement.

Also, I wasn't happy with the waiting time in the lunch purchase line. Only one representative from the family waited for over 30 minutes. Since outside food is not allowed, I wish they could manage the lines more efficiently. Therefore, I give it 4 stars.

スライダー系の遊具が色々あって、楽しめました。あっという間に帰りの出発時間15時でした。
次はレンタカーで、終了までフルに居たいところです。

身長120cmジャストの下の子が、幾つかのアクティビティを通して貰えず残念でした。ルール通りなので致し方無いのですが、ギリギリアウトの身長で行かない方が良いですね。

あと、ランチ購入列の待ち時間だけは、いただけなかったです。家族の代表一人だけですけど30分以上並びました。持ち込み禁止ですし、だったらもっと効率良く回して欲しいです。
なので、⭐4です。

The instructors were a veteran woman and an American who spoke Japanese well. They were very knowledgeable about Hanauma Bay and took safety into consideration, allowing us to enjoy snorkeling with peace of mind. I heard that they resumed tours in February, but due to environmental protection measures, it can be difficult to make reservations, so I recommend booking early.

インストラクターは、ベテランの女性と日本語が上手なアメリカ人の2人で、ハナウマベイを熟知されていて安全に配慮してくださり、安心して、たっぷりとシュノーケルを楽しめました。2月から本格的にツアーを再開したとのことでしたが、環境保護などから予約が取りにくいツアーなので、早めの予約をお勧めします。

Dan and Chieko were great hosts and guides. Dan picked us up and we talked with him quite a bit. He was kind, knowledgeable, and down-to-earth. Chieko was energetic, caring, and knowledgeable. The whole process (pick up and drop off, fitting for flippers, trolley down to the beach, putting on wet suits (additional option), instructions on technique and guidelines, storage of valuables, etc) was smooth from start to finish. This was my partner’s first experience snorkeling; she felt safe and at ease with Dan’s and Chieko’s instructions and guidance. We spent some time in the shallows and then went to deeper parts of the bay. We saw lots of fish! Hanauma Bay is a very special place. Overall, this was an amazing experience that my partner and I highly recommend!!!

When I got on the bus, I was asked to show my passport, and when I showed my driver's license, they said, "A Japanese driver's license cannot be verified" (tears). When I showed my credit card, they trusted me.

バスに乗る際パスポートの提示を求められ、運転免許証を見せたら「日本の免許証は証明出来ない」(涙)
クレジットカードを見せたら信頼されました。