All Reviews for Family & Accessible Travel

I was worried that the bus would arrive on time for my early morning flight, but it was perfect. The driver was also very kind.

早朝のフライトで時間通りにバスが迎に来てくれるか心配でしたが、バッチリでした。運転手さんも親切でした。

Such a great experience with the best crew and views! Drinks were great, safe environment, and family friendly.

It was my first time horseback riding, but the guide explained how to ride in the car, so I was able to do it without any difficulty. Riding while looking at the blue ocean was incredibly pleasant! The horses were well-groomed and very obedient.

Unfortunately, I couldn't spot any sea turtles at the beach where they come up for air, but in Haleiwa, I had a reservation at a delicious garlic shrimp restaurant, and it was really tasty. However, there definitely wasn't enough time to visit all the restaurants. I recommend doing some research on what places are available and where to go.

At Dole, the line for the pineapple ice cream was very long, so I think you need to get in line right away after getting off to make sure you can return in time.

初めての乗馬でしたが、車の中でガイドさんが乗り方を説明してくれたので、難なくのれました。青い海を横目に見ながらの乗馬はとにかく気持ちよかったです！馬は綺麗に手入れされ聞き分けの良い子たちでしたよ。
海亀が息継ぎのために顔を出すビーチでは残念ながら目撃できませんでしたが、ハレイワではガーリックシュリンプの美味しい店を予約していただき、そこがとても美味しかったです。
ただ時間が足りなくて、店を回りきれないのは確実です。どんな店があるのか、どこに入るのか下調べしていくことをおすすめします。
ドールではパインアイスが長蛇の列だったので、降りたらすぐに並ばないと時間までに戻れないと思います。

Our honeymoon, and our first time in Hawaii!
We went to the sandbar (*^^*)
I heard it can be affected by the weather, but it was beautifully sunny! We also saw a lot of sea turtles, which was very moving (；＿；)
The hamburgers we had on the boat were exceptional!!
I definitely want to come back again!

新婚旅行にて、初めてのハワイ！
そしてサンドバーでした(*^^*)
天候によって左右されるとの事でしたが
見事に快晴！そしてウミガメも沢山見れてとても感動しました(；＿；)
船上で食べるハンバーガーも格別！！
また絶対来たいです！

I have been there for lunch before, and this time I visited for dinner. We went with six people, and since we had a reservation, we were smoothly guided to our seats. The dishes were all beautifully presented, and they tasted as good as they looked. I think it was a good deal since we booked through Veltra and had a course meal. We paid separately for drinks and tips on the day. I believe it's a restaurant where you can enjoy your meal with peace of mind. We made a reservation for 5:30 PM, but shortly after, it was fully booked, and there were people waiting at the reception, so it's definitely a place where reservations are necessary.

以前ランチで行った事があります、今回はディナーで訪問。
６名で行きましたが予約していたので、スムーズに席に案内していただきました。
お料理は見た目にどれも綺麗です。味も見た目通りで美味しかったです。
ベルトラさんで予約していたのでコースでしたが安くで済んだと思います。
飲み物は別料金とチップで当日支払いしました。安心して食事ができる店だと思います。
17：30予約していきましたが、少しすると満席で受付に待ってる人もいましたので、予約は必要な店ですね。

There were three of us participating, and the rest were about 25 foreign guests. We were lucky to have two guides, and one Japanese guide was assigned to our group of three, providing detailed explanations on various topics. The ground was wet and uneven, so it was necessary to take precautions against slipping. I think it's best to be prepared for muddy shoes as well. The path to the waterfall features various plants and power spots, so it was never boring.

On the way back, we received sandwiches and were taken directly to Tantalus Lookout for lunch. It was a beautiful hill with a great view of Diamond Head and Waikiki, and it felt wonderful to be there.

私達３人で参加しました、他は全て２５人程は外国人の方々でした。
ガイドさんが二人付いてくれてて、一人の日本人ガイドさんが３人に付いてくれたのでとてもラッキーで細かい事まで丁寧に説明してもらえました。
足下は湿ってて足がゴロゴロしてるので、滑らない工夫が必要です。泥で靴も汚れますので覚悟してたほうがいいと思います、滝までの道のりは色々な植物やパワースポットがあり飽きません。
帰りにサンドイッチを受け取りそのままタンタラスの丘まで連れて行ってもらい昼食でした、ダイヤモンドヘッドとワイキキが見渡せるとても見晴らしのキレイな丘で気持ち良かったです。

The counter in front of the arrival exit displayed a nameplate to welcome me, so I was able to use the service without any confusion. This time, there was damage to my checked luggage, and I needed to go through procedures with the airline, which took some time after customs before I could board the shuttle. However, they kindly waited until the process was completed, which was very helpful.

I had a pleasant experience, so I would like to use their service again next time.

到着出口前にあるカウンターでネームプレートを掲示して出迎えてくれたので、迷うことなく利用できました。今回、航空機への預け荷物に破損があり、航空会社で手続きをしてもらう必要があったため、通関後、シャトル乗車までに時間がかかってしまったのですが、快く手続きが終わるまで待ってくださったので助かりました。
気持ちよく利用できたので、次回もお願いしたいと思います。

Guide Chieko and Ben provided thorough explanations and took underwater photos for us, so we didn't have to buy a waterproof case to capture beautiful pictures. Although I heard that booking Hanauma Bay can be quite a hassle, this tour allowed us to enjoy it without any of that trouble.

ガイドのチエコさん、ベンさんが丁寧に説明してくれて、水中写真も撮ってくれたので、自分で防水ケースを買って撮らなくてもきれいな写真を撮ってくれた。ハナウマ湾は予約が大変とのことだったが、このツアーはそんな煩わしさがないので楽しめた。

There are sharks everywhere, not just a few. Sharks in 360 degrees.
The cage is so wide that not only my hands and feet but even my body can easily stick out; in fact, if the sharks really try, they could get in too. It's a tour that depends on the sharks' mood.
There were no Japanese participants, but there was one Japanese staff member, which made me feel very reassured.
A GoPro is essential; it seems you can rent one there too. I think it will be a topic of conversation for ages, so you should definitely take photos and videos. I’ll probably brag about it to my grandchildren right before I die.
I was in the cage for 20 minutes, but I think 10 minutes would have been enough (laughs). In the first half, I was moved by seeing the sharks, and in the second half, I was just swaying around like in a washing machine. I got seasick. You will definitely get seasick. Even if you take motion sickness medication, you will still feel it.
The staff member said the weather on the day I participated was very calm, but once you're in the cage, that doesn't matter; you will get seasick.
On the way back on the boat, a handsome guy with bronze hair was throwing up right in front of me. The boat was moving at a decent speed, so the vomit was flying sideways. Even while throwing up, he was still handsome.
The distance from the hotel in Waikiki to the North Shore is too far, so it's better to check your transportation options properly. It seemed like everyone came by rental car. We took a bus transfer, but I was most worried about whether we would make it there.
Overall, I was very satisfied! I don't think I'll ever get the chance to swim with sharks again in my life, so if you're hesitating, you should definitely do it. You’ll get to see the handsome guy's blue face.

サメがうじゃうじゃおる、ちらほらじゃない。360度サメ。
檻の幅が広すぎて手足どころか身体も全然出る、なんならサメも頑張りゃ入れる。サメのお気持ち次第のツアー。
参加者に日本人はいなかったけど、スタッフに1人日本人のお兄さんがいたのでとっても安心でした。
GoProは必須、向こうでもレンタル出来るみたい。未来永劫話のネタになると思うから絶対写真も動画も撮るべき。死ぬ直前にも孫に自慢する思う。
20分檻の中に居たけど、10分でええと思った（笑）前半はサメ見て感動して、後半は洗濯機の中でただただ揺られてた。酔う。絶対に酔う。酔い止め飲んでも酔う。
自分が参加した日の気候、めちゃくちゃ穏やかってお兄さん言ってたけど、檻の中入りゃあそんなん関係ない、酔います。
帰りの船の中、ブロンズヘアのイケメンが目の前でずっと吐きょうた。まあまあの速度で船動いとるからゲロが真横に吹き飛んでた。吐いててもイケメンはイケメン。
ワイキキのホテルからノースショアまでが遠すぎて、足はちゃんと調べた方が良い。みんなレンタカーで来てたっぽい。自分たちはバス乗り継いで行ったけど、辿り着けるかが1番不安だった。
総じて大満足！サメと泳げることとか多分これからの人生でないと思うから、迷ってるならやるべき。イケメンの青い顔が見れます。

The hamburger with grilled meat that they made on the ship was delicious. The lady's conversation was enjoyable, and perhaps because the weather was nice, the ship didn't sway at all, so I didn't feel seasick. The sea was incredibly beautiful; there's no way it wouldn't look great in photos, all of them turned out amazing. I even got to see a sea turtle, so I was very satisfied.

船上で焼いて貰える肉が挟まったハンバーガーが美味しかった。
お姉さんの喋りも楽しく、気候が良かったのか全く船も揺れず、船酔いもありませんでした。
海も綺麗過ぎる、映えないわけがない、写真が全部神。
ウミガメにも会えたし大満足です。

- The guided tour forced us to snorkel, and the details of the guided experience were unclear.
- When I asked to seat my child in the second row of the vehicle due to motion sickness, I was met with a very unpleasant expression and told to put them in the third row instead.
- I was told that they needed to keep up with the adults at the same speed, even though I have small children.
- When I mentioned that my child would be playing in the shallow water, I was told that was not allowed.
- I said that snorkeling was too difficult for my child and that we would stop midway, and I was met with various comments, ultimately being asked in a very intimidating manner, "Do you understand what I'm saying?" It's unimaginable.
- I pointed out that the voucher and the explanation during the outbound trip did not mention that we had to stay with the guide at all times and that if we didn't snorkel, we couldn't play in the shallow water, but their insistence did not change.
- I cannot recommend this at all for small children.

・ガイド付きツアーで強制的にシュノーケルをさせられる。ガイド付きの内容が不明確。
・往路の車で乗り物酔いする子で子供を2列目の席に座らせたいと言うと凄く嫌な顔をされて3列目にしてと言われる
・小さい子供がいるのに深い所まで大人と同じスピードで着いて来てもらわないと困ると言われる
・子供は浅瀬で遊ばせてますと言うとそれは出来ないと言われる
・子供には難しいのでシュノーケルを途中でやめておきますと言うと、色々言われ、最終的には「私の言っている事がわかるか？」と非常に威圧的な言葉を言われた。考えられない。
・バウチャーや往路の車中の説明にはガイドと終始行動し、シュノーケルをしない場合は浅瀬でも遊べないとの記載等が無いことを指摘したが強行性は変わらず
・小さな子向けにはおすすめ全くできません

My niece and I loved it! Beautiful setting right on the beach! So much food- loved tasting it all. My favorite was the slow cooked pork. Favorite drink was the Lava Flow.
Beautiful talented entertainers! Fire show at the end - WOW he put on a show! Highly recommend this Laua!
Parking across the street was easy. But get there early!
Met a really nice artist painting whole we stood in line. Loved looking at his work.

OMG not even sure how to translate to words the experience on this tour

everything went smooth since the pick up, the tour guide assigned to us has so much knowledge about the culture, and the places.

you get a meal which is delicious to start the day, the the views from the sunset never in my life had experience something like that

then the cherry on top the stars, this was a life experience like never before you can see even the space station crusing the skies.

do not hesitate on talking this tour you wont regret it

I made a reservation five days ago. I usually use the HIS shuttle for $20, but it was fully booked this time, so I chose Roberts for $23. The service is the same. They safely take you to the hotel.

5日程前に予約。いつもHISの送迎20ドルのを利用してますが満席だったので、今回は23ドルのロバーツにしました。サービス内容は同じ。安心してホテルまで送ってくれます。

Wonderful time with the family and the staffs and both singers were main reason why we would love to visit Hawaii again. Aloha and until next time.

We completely enjoyed our tour of this beautiful island. Our guide was amazing. Keyleon He had so much knowledge about the areas he expertly drove us to.
The only negative I found is that most people who took this tour were staying on this island. We did a flight from Oahu to Kauai. We missed our return flight due to slow traffic conditions. If you plan to island hop- make sure you get a later flight off this island or you will spend a huge amount of time in the airport.

I participated on the last day of our honeymoon, and I had a great time seeing so many fish!

The arrangements were quick, and everything went smoothly, allowing us to enjoy the afternoon as well. If I have the opportunity to go to Hawaii again, I would like to request this again!

I would love to get the photos that Dan took; could you please let me know where they are?

ハネムーン最終日に参加させていただきましたが、とてもたくさんの魚を見ることができ楽しかったです！

段取りも早く、スムーズに終わることが出き、午後も楽しむことができました。
またハワイに行く機会がありましたらお願いしたいと思います！

ダンさんが撮っていた写真を頂きたいのですが、どちらにあるんでしたか教えていただけると嬉しいです。

Even with last-minute reservations, you can feel secure as they confirm everything properly via email and phone. I was a bit anxious about the reception location since there was no sign (as mentioned in the reservation confirmation), but following the map sent with the confirmation helped me find it.

It mentioned to arrive 30 minutes early, but I ended up waiting with nothing to do until the start time, so the purpose of the early arrival was unclear.

The snorkeling experience starts with the instructor properly explaining how to handle the equipment, which is reassuring for beginners. I recommend it for those who want to safely try it out nearby. The water wasn't very clear, though.

直前予約でも、メールと電話できちんと確認されるので安心です。
当日の受付場所は、案内版がなくて（ないと予約確認書に書いてあります）不安でしたが、予約確認書に送られてくる地図に従うとたどり着くことができます。
開始30分前に来るようにと書いてあったのですが、何もすることなく開始時間まで待たされて、30分前集合の意図が不明でした。

シュノーケルは、インストラクターがきちんと器具の扱いを含めて説明をしてくれてから始まるので、初心者には安心です。
近場で安全に、とりあえず試してみたいという方にお勧めします。
海は、あまりクリアではありませんでした。

I participated in the Haleakalā sunset and stargazing tour in June. I was thoroughly entertained by the guide, Yamapi, whose explanations I had seen in the media. The sea of clouds, sunset, and starry sky at Haleakalā were more beautiful than anything I had ever seen before. Additionally, the local food I was recommended to buy along the way was so delicious that I ended up going back for more during my trip. I highly recommend this experience to anyone visiting Maui.

6月にハレアカラのサンセット＆星空ツアーに参加しました。メディアでの解説を拝見していた山ぴーさんのガイドで終始楽しませていただきました。
ハレアカラ山の雲海、サンセット、そして星空は今までに見た事のない美しさでした。
また、勧めていただいて途中で買ったローカルフードも美味しくて、旅行中にまた買いに行ってしまったほどでした。
マウイ島にいらっしゃる方は、参加されるのぜひおすすめしたいです。

I was lucky to see a Hawaiian monk seal that happened to come to the beach. It was my first time seeing a live monk seal.

I brought a friend who was a complete beginner at snorkeling, but the staff was very helpful, holding their hand and guiding them. My friend said they had a great time and it was a wonderful experience.

ハワイアンモンクシールがたまたまビーチに来ててラッキーでした。初の生モンクシールでした。

シュノーケル全く初心者の友達を連れてのシュノーケルでしたが、手を取って引っ張って頂いて大変お世話になりました。友達も楽しく、いい経験ができたと言ってました。

Enjoyed the show. The entertainment was very good. We paid to be picked up. I am so glad we made that decision. Traffic was bad but our driver Johnny handled it like a pro. Greg checked us in and then narrated the trip. He had a great sense of humor and made the ride very enjoyable. The chief also had a great sense of humor and made the stories very interesting. We were also surprised with flowers for our anniversary. They were all very courteous and made you feel like part of the family. We will definitely go again if we are ever back in Hawaii.

we thoroughly enjoyed our tour with Kerry. The whole tour was a very somber experience and we learned much about Pearl Harbor. Kerry was knowledgeable on the Honolulu city tour. we would definitely take other tours with Kerry as our guide.

This is my fifth visit to Hawaii after four years, but it was my first time at Hanauma Bay. Having experienced snorkeling in Miyako Island and the Great Barrier Reef, I underestimated it. Perhaps due to my age, I struggled with breathing through my mouth and even got seasick, so I was very grateful for the guide's assistance. The guide held my hand the whole time and helped me see a lot of colorful fish. Because Hanauma Bay is protected by nature, you can observe the fish eating the food stuck to the rocks. Even at over 60 years old, I felt safe with the guide's support. However, I recommend taking motion sickness medication for those who are concerned.

ハワイは4年ぶり5回目になりますが、ハナウマ湾は初めて行きました。
宮古島やグレートバリアリーフでシュノーケルを体験していたので甘く考えていたら、歳のせいか口呼吸は上手くいかず、しかも波酔いまでしてしまいガイドさんに大変お世話になりました。
ガイドさんがずっと手を繋いで案内をしてくださり、色とりどりの魚をたくさん見ることができました。ハナウマ湾は自然が守られているため、魚が岩についた餌を食べている様子を見ることができます。
60歳を過ぎていてもガイドさんがサポートしてくださるので安心です。ただし、心配な方は酔い止めを飲んでの参加をおすすめします。

Im sorry but this was the best American boat experience ever. When they say open bar they mean it! Great staff, great experience, food icing on the cake this should be 200 per person!!!!!!

The food was a buffet, so it felt about right, but the show was amazing! I thought the wait for the food was a bit long. The show was something you have to see when you come to Hawaii; it was truly fantastic!

お料理はブッフェだしこんなもんかなー、という感じでしたが、ショーが最高でした！
料理が出てくるまでの時間が少し長かったかな、と思います。
ショーは、ハワイにきたらこれは見なきゃ！という感じで、とても最高でした！

I was anxious because I wasn't confident in my swimming skills, but several staff members who spoke Japanese provided solid support, allowing me to enjoy myself without worry. The waves were minimal, and since it was snorkeling in shallow waters, I was able to have fun safely! I felt like there were fewer fish to see, but I would recommend it for beginners. I also got to see a turtle!

They took a lot of photos for us, and we had a very relaxing and enjoyable time!

泳ぎに自信がないので不安でしたが、日本語が話せるスタッフ数人がしっかりサポートしてくださり、安心して遊べました。
波もあまりなく、浅瀬でのシュノーケリング だったので、安全に楽しめました！
その分、見れる魚は少なかった気もしますが、初心者にはおすすめです。
カメもみれました！

写真もたくさん撮ってくださり、とてもゆったりと楽しい時間が過ごせました！

The shuttle bus stop is quite far, isn't it? Has the stop changed since last November? I'm carrying large luggage, and since the sidewalk has a slope, it's a bit tough.

シャトルバス乗り場まで遠いですね。昨年１１月より乗り場が変わりましたか？大きな荷物を持っているので、歩道がスロープになっているので、少々きつい。

We went with a group of good friends. We had such a good time. The waves were perfect. Will go again when we are in Oahu.

I was able to enjoy the wonderful views of Maui and Molokai. The explanations were only in English, but I had a great time. It would have been perfect if there had been explanations in Japanese.

マウイ島モロカイ島の素晴らしい景色が堪能できました。英語のみの説明でしたが楽しめました。日本語の説明が有れば最高でした。

The underwater scenery I saw while snorkeling was breathtaking. I enjoyed paddleboarding during my free time as well. Even when it was cold, there were warm drinks and light snacks available, which was great. I also got to see sea turtles. I heard that this location is only accessible through Captain Bruce's tours, so I believe Captain Bruce's tour is the best option. There were also Japanese-speaking staff, which was helpful for understanding.

シュノーケリングでみた海中が感激でした。フリータイムにサップをしたりして楽しめました。寒かった時も暖かい飲み物や軽食があり良かったです。ウミガメもみられました。キャプテンブルースじゃなければこのロケーションは出来ないそうなのでやはりキャプテンブルースのツアーが一番いいと思います。日本語のスタッフの方もいて理解に助かりました。