All Reviews for Family & Accessible Travel

First timers here! Crew is VERY organized and well experienced! From the moment we checked in t thru departing the crew handled customers with so much respect. .
Live band with GREAT, the funnies were actually funny and the activities were super fun! So happy to have experienced those with my family.

Would definitely pick this company again if I return to vacation in Hawaii.

I couldn't make a reservation until the last minute, but they were very kind and responded quickly. It was great since I wouldn't have been able to go on my own!
The waves were huge due to high tide, and I got swept away by the waves several times. Although the water wasn't clear, thanks to the high tide, I was able to see sea turtles!
I also saw a lot of fish, which was nice.
Since the water can be cold, those who are sensitive to the cold might want to wear a wetsuit.

予約開始ははギリギリでないとできなかったのですが、早めに対応して下さりとても親切でした。個人ではなかなか行けないので良かったです！
満ち潮のときだったのですごい波で、何度も波に流されました。透き通った海ではなかったのですが、満ち潮のおかげでウミガメが見れました！
魚もたくさん見れてよかっです。
体温を奪われるので、寒がりの方はウエットスーツがある方がいいかもです。

Kayaking was really fun, but unfortunately, the weather was terrible. It was pouring rain, so I gave up. I wanted to do more. It was tough carrying everything on the sandy beach.

In the afternoon, it cleared up, and I had a great time playing with the bodyboard. It felt amazing when I was able to ride the waves! I wish the weather had been better.

カヤックはすごく楽しかったけど、あいにく天気。どしゃぶりだったので、諦めました。もっとしたかったです。砂浜で運ぶのが大変でした。
午後は晴れてきたので、ボディーボードをして遊んだのがすごく楽しかった。波に乗れたときはすごく気持ちよかった！
天気が良ければなーと残念です

The weather was great, with a blue sea and blue sky, and I had so much fun! I felt like a bird. I flew high, but I wasn't scared at all. The boat ride felt like a roller coaster and was a bit scary. If you're not good with that, it's better to sit at the front. The meeting point is hard to find, so it's best to arrive early.

天気がよく青い海に青い空ですごく楽しかったです！鳥になった気分でした。
高く飛ぶけど全く怖くなかったです。
ボートでの移動がジェットコースターみたいで怖かったです。苦手な方は前に乗る方がいいです。
集合場所が分かりにくいので、早めに行く方がいいです。

There were staff who spoke Japanese, and everything went smoothly until I boarded the shuttle bus. They also confirmed the destination again, so I was able to board with peace of mind. Everyone was very friendly. Thank you!

日本語対応のスタッフもいて送迎バスに乗るまでスムーズでした。行き先の確認も再度してくれたので安心して乗ることができました。
みなさんとてもフレンドリーでした。
ありがとうございました！

1. The meeting place is a small building, so it can be easy to miss, but it's located right in the parking lot!
2. The reception staff, drivers, and photographers are all locals, but everything worked out fine! The atmosphere is very homey, so you can enjoy it in a relaxed way!
3. Even if you arrive on time, you will have to wait about 30 to 40 minutes because the departure won't happen without the parasailing board.
4. If you have a GoPro, the local drivers are quite enthusiastic and you might end up being dunked into the water while floating in the air, so it's best to check if it's waterproof. Also, you can get photos taken for $40, but if you have a GoPro, you probably won't need it!

It might be better to avoid taking selfies with your phone on a selfie stick, as there's a chance your phone could fall. It gets quite bumpy.

5. While waiting for your turn for parasailing or after finishing, the driving can be quite wild, so be careful of seasickness.

As a reference, I saw some people giving tips of $5 or $10 to the drivers, but only about 2 out of 10 people did so.

参加する方は、
1、集合場所が小さい建物なので見逃しやすいですが、駐車場の中にぽつんとあります！
2、受付の人、運転手、カメラマン全て現地の人ですがどうにかなりました！雰囲気はアットホームなので、ノリで楽しめます！
3、集合時間に間に合っても、パラセーリングするためのボードがないと出発しないので、集合時間から30〜40分待たされます。
4、GoProお持ちの方は、向こうの運転手のサービス精神で空に浮いている状態から水の中に突っ込まれると思うので、防水確認した方がいいです。また40ドルで写真撮ってもらえますが、GoProある方は、いらないと思います！

携帯を自撮り棒で撮るのは、携帯落ちる可能性があるので控えた方がいいかもしれません。
結構振り回されます。

5、パラセーリングの順番待ってる時・また終えて待っている時、めちゃくちゃ運転がワイルドなので船酔いに気をつけてください。

参考までにチップは、運転手に5ドルか10ドル渡してる方いましたが、10人中2人ぐらい渡してました。

We had the best time on our jungle tour . Our tour guide was outstanding . Funny, informative and we were captivated from the moment we sat in the seats and took off , until we returned back to where we started. It was the highlight of our tour experience. I would give this tour an outstanding rating!
Unfortunately the next tour was a huge disappointment, the movie tour.
While it was interesting seeing the cardboard signs where all the movies took place, there were little if no remaining evidences that any movie ever were filmed there. That was my mistake as the driver explained that all props must be removed.
Our driver mentioned immediately that he had “ deadpan humor” which sorely missed the mark. While he was knowledgeable and his information was interesting, his style of presentation was filled with unnecessary repetitive words “Also here within here collectively also here “ . My suggestion would be to work on simplifying the dialogue to keep the.audience engaged. Sadly, we decided to leave after the tour missing the last tour we had paid for.

At first, I was scared, but seeing Waikiki from the ocean, I was moved by the vast sea. The view was amazing. The staff were also very friendly and approachable, which I appreciated.

最初は怖かったですが、海から見るワイキキ、広大な海に感動しました。最高の眺めでした。
スタッフの方もとても気さくに接して頂き、ありがたかったです。

The staff spoke Japanese and were very kind, which made for a wonderful experience. I got to see sea turtles in the beautiful ocean, and it was the best experience. I would love to participate again.

スタッフが日本語話せてとても親切な人でとても楽しめました。
綺麗な海でウミガメにも会えましたし、最高の体験が出来ました。また参加したいです。

For those participating in this tour:

1. As you will get covered in sand, it's recommended to wear all black clothes or clothes and shoes that you don't mind getting dirty.
2. Using a locker is not mandatory for this tour, but it's definitely better to use one. (The locker fee is $5, payable in cash or credit. You can access it multiple times!) Your belongings will also get sandy. I think it's fine to have just one phone among your group!
3. Since you'll be covered in sand, your face will also be quite dirty, so it would be great to have a makeup pouch (makeup remover wipes would be ideal).
4. After participating in this tour, I had a hamburger at a café, and since it's American-sized, I recommend sharing one between two people!

If you keep these three points in mind, I believe you'll have a fun tour! As for safety, you can feel secure watching the Japanese video. The local guides will speak in English, but you might be able to understand the atmosphere!

Regarding tips, it's not mandatory for this tour or others. When I participated, there were six groups, but only two or three gave tips!

このツアー参加する方は、
1、服装は、全身砂まみれになるので、真っ黒な服や汚れてもいい服・靴がおすすめです。
2、ロッカー預かりに関しては、このツアー必須ではありません。が、絶対に預けたほうがいいです。(ロッカー代5ドルは、現金・クレジット支払いできます。取り出し何度もできます！)
荷物も砂まみれになります。携帯も砂まみれになるので、誰か一台あればいいと思います！
3、砂まみれになるので、顔も砂でひどいので、
メイクポーチ(メイク落としシートとかあれば最高)もあるといいと思います。
4、このツアー参加した後、カフェでハンバーガーを食べたのですが、アメリカンサイズなので2人で一つがおすすめです！

この３点に気をつけて参加して頂ければ
きっと楽しいツアーだと思います！
安全面に関しては、日本語動画を視聴するので安心してください！あとは現地の方の英語トークですが、雰囲気でわかるかもしれません笑

このツアーも他のツアーもそうでしたが、
チップに関しては必須ではありません。
私が参加した際6組いましたが、チップを渡した方は、2？3組？でした！

I like this activity a lot because the team is nice. They play music and sing songs which makes the vibe very enjoyable. Activities included snorkeling, paddle boarding, kayaking, and beach volley.

Emi and Natsue, the Japanese staff, were very kind and provided thorough explanations. The tour included a round-trip shuttle, lunch, and bicycles (for those who can't ride, there is also a bus to Kailua Town) for a full five hours. The rental of mats and bodyboards was also good. I think this is perfect for those who want to relax on the beach but also want to shop and see Lanikai Beach. It was also appreciated by Japanese guests that there were changing rooms and lockers. I will use this service again. Thank you!

日本語スタッフのえみさんとなつえさん。
とても親切で説明も丁寧でした。（all日本語です）
ツアー内容も往復シャトルとランチと自転車（乗れない人はカイルアタウンへのバスもあり）でたっぷり5時間。ゴザやボディーボードの貸出もgood。
ビーチでのんびりしたいけど、買い物もしたい！ラニカイビーチも見たい！という人にはぴったりだと思います。
更衣室やロッカーがあるのも日本人にはありがたかったです。
また利用します。ありがとうございましたー！

My family and I really enjoyed the sandbar tour. We did AM tour without lunch. Donuts and beverages were provided. I enjoyed snorkeling, paddle boarding, the live music, and friendliness of the crew. I recommend the sandbar tour and would do it again.

It was great to travel by boat while listening to live music; it really added to the experience. Although we didn't go to a sandbar, the sea was beautiful, and we saw plenty of fish swimming around. Even as a beginner, I was taught carefully, and there were no dangerous spots at all. I could feel that all the staff were eager to make it enjoyable for everyone. However, I was disappointed that while the Japanese staff were very friendly to foreigners, they didn't seem as welcoming to Japanese guests.

生演奏を聴きながらの、船での移動盛り上がってとても良かったです。
サンドバーにはならなかったのですが、海も綺麗で魚が泳ぐところを沢山見れました。初心者でも丁寧に教えて頂き、危ないところは、ひとつもなかったです。スタッフのみんなも楽しませようという姿勢が感じられました。ただ、日本人のスタッフが外人には凄く良いのに対して、日本人にはあまり感じよくなかったので、がっかりしました。

The plan included lunch. The people around us at our assigned seats were already eating or had finished their meals, so we thought we should go get our food ourselves. When I asked if I could take this (something like a sandwich), a Japanese woman came over and said not to take it because the staff would bring it. However, no one brought us lunch no matter how long we waited. The staff had said they would bring it, but they didn't. There was a lack of responsibility. It wasn't a cheap tour, and since it was stated that lunch was included, we went without eating... I even went to get it because that person said they would bring it. The way she said it was quite harsh. What should have been a fun activity turned into an unpleasant memory. I swam on an empty stomach, felt unwell, and couldn't enjoy myself. It's really disappointing because the other crew members were very kind and friendly.

プランには昼食つきとありました。席を振り分けられ座った場所の周囲の人たちはすでに食事中か食事が済んでいたので自分たちで食事をとりに行くのだと思い取りに行ってコレ（サンドイッチのようなもの）を持って行っていいか聞くと日本人？の女の人がやってきてスタッフが持ってくるから取るなと言いました。しかし待っても待っても誰も昼食を私達に運んではくれませんでした。
スタッフが持ってくると日本人？の女のスタッフは言ったのに持ってこなかった。　責任感が無さすぎる。安いツアーでもないのに昼食があるって書いてたからわざわざ食べずに行ったのに...それもわざわざ取りに行ったのに持ってくるとあの人は言いました。言い方もかなりキツめでした。楽しいはずのアクティビティーが嫌な思い出になった。　空腹のまま泳いで気分も悪いし楽しめませんでした。他のクルーの人達はとても親切で優しかったから本当に残念です。

We went on the afternoon tour with 8 in our family ranging in age from 4 to 65. Most had no snorkeling experience. Everyone in our group thoroughly enjoyed the experience. The crew were so friendly and helpful! We were impressed with their safety precautions, including all of the crew being certified lifeguards and were watching out for everyone the entire time we were in the water. The water was pristine and we saw so many varieties of fish and even saw an eel. The coral was beautiful, too.

The service provided by the tour guide couple was excellent. I was satisfied with the tour itself, including the transportation, guidance to the snorkeling points, and snacks afterward. It was also nice that the tour photos were uploaded to Facebook. The only disappointment was not being able to see any sea turtles. It seems that whether you can see them or not varies by day and between morning and afternoon.

ツアーガイドの夫婦のサービスは最高に良かった。送迎、シュノーケルポイントへの案内、終了後のスナック等ツアー自体には満足。ツアーの写真がFBにアップされるのも良かった。唯一ウミガメが見れなかったのは残念だった。日によってや、午前午後で見れるとき、見れないときがあるみたいだった。

I can't speak English at all, but when we arrived at Kualoa Ranch, a Japanese guide explained the location of the restrooms, the check-in points for each activity, and the return time, after which we dispersed. We each completed the check-in for our activities. We chose the Raptor (buggy). All check-ins were in English. I was able to watch the Japanese version of the briefing. If you show your Japanese driver's license at check-in, you receive a wristband, and only those wearing the wristband can drive. During the activity, we stopped three times, and the guide provided explanations after we got out of the vehicle, but everything was in English, so I didn't understand. However, since I don't often get the chance to drive on off-road paths, it was very exciting and fun.

全く英語喋れませんが、クアロアランチに着いたら日本語のガイドさんからトイレの場所や各アクティビティの受付の場所、帰りの時間などの説明があり、一度解散。
各々のアクティビティの受付を済ませます。
私達はラプター(バギー)でした。受付は全て英語です。
ブリーフィングは日本語版を見させてもらいました。受付時に日本の免許証を見せればリストバンドをもらいリストバンドをつけてる人のみ運転できます。
アクティビティ最中は3回止まり、車から降りガイドさんの説明がありますが全て英語の為、意味分からず、、
しかし、オフロードの道を運転する機会がないので、とてもエキサイティングで楽しかったです。

This is a great course! My daughter (16) and I had the best time. The scenery, staff (especially Lauren, Claire and Mailan) and safety measures were all incredible! We enjoyed the variety of lines, repels, and bridges. Highly recommend CLIMBworks!

It was more fun than I expected.
Go, Michael!
There was also a live band, which was great.
There was even Presley, so the genre was diverse and I wasn't bored at all.

予想以上に楽しかったです。
マイケルがんばれ！
生バンドもあったのでとても良かったです。
プレスリーもいたのでジャンルが幅広く退屈しなかったです。

Cheif's Luau is a MUST DO!!! This was our favorite thing we did on our entire trip to Hawaii. If possible, pay for transportation included. The ride to the luau was fun and informative - it was like a mini tour because the guide taught us some Hawaiian words, fun facts, gavw us cultural insights, and even made jokes! This was literally the best thing ever! This is perfect for everyone! Kid friendly, but also perfect for couples and families alike. In fact, the Luau was so great that I think mostly adults would appreciate all the effort made by Cheif and Tamatoa! Best fire show also!! 10/10

You might not find another place where you can experience driving through nature like at Kualoa Ranch. The thrill of speeding was really enjoyable. However, it gets dustier than expected, so it's better to bring a change of clothes and goggles or sunglasses to have an even better time.

クアロア・ランチのような大自然をバギーで走る体験ができるのはここ以外ないかもしれません。
疾走感がとても気持ちよかったです。ただ、思いのほか砂埃で汚れるので、着替えとゴーグルまたはサングラスは持ってきた方がより楽しめます。

I chose this tour because the meeting place was close to my hotel and there weren't many options available at the last minute, but it turned out to be a great decision. I had a wonderful experience.

When we arrived at the snorkeling point by boat, we encountered a pod of dolphins! We enjoyed watching the dolphins from the boat.

Once in the water, I swam surrounded by schools of colorful fish of various sizes. (The staff threw food from the boat, so many fish gathered around.) After that, the staff guided us by swimming to the turtle point. We were able to see three turtles that day. They occasionally came up to the surface for air, allowing us to see them up close, which was incredibly exciting!

After the snorkeling time ended, we returned to the boat and sailed out to sea with the sails up, moving quite fast. I was fine, but those who are sensitive to motion might want to be cautious.

The website mentioned bringing a "photo ID," so I brought my passport, but it wasn't required. I didn't read it carefully, but it seems it was needed if you wanted to purchase alcohol on the boat. I misunderstood and thought it was required for the tour participation, so I would appreciate it if the wording could be changed.

After getting out of the water, it can be chilly with the sea breeze, so it's better to have a long-sleeved cover-up or a large towel. Also, there are no staff members who speak Japanese. They explain the precautions before entering the water, so having good listening skills would be helpful. (Since they use gestures, you might manage if you can catch some key words.)

集合場所が宿泊ホテルに近かったのと、間際の予約で他にあまり無かったので選びましたが、結果的に大正解でした。とても素晴らしい体験が出来ました。
ボートでスノーケリングポイントに着いた頃合いで、イルカの群れに遭遇！
ボートの上からしばしイルカ見物。
海に入り、大小色とりどりの魚の群れに囲まれながら遊泳。
（スタッフがボートから餌を投げるので沢山集まってきます）
その後、ホヌポイントまでスタッフが泳いで誘導してくれました。
この日は3匹のホヌに会えました。時おり水面まで息をしに上がってくるので本当に真横にホヌを見ることが出来、大感激！
スノーケリングタイムが終わった後は、ボートに戻り、沖合まで帆を上げてかなり飛ばしていきます。私は大丈夫でしたが、揺れに弱い人は要注意です。
WEBには持ち物に『写真付きのID』と書かれていたのでわざわざパスポートを持っていきましたが、提示は求められませんでした。よく読まなかったのがいけないですが、ボート上でお酒を購入したいときに必要ということだったようです。ツアー参加の際に掲示を求められると勘違いしてしまいましたので、書き方を変えていただけると嬉しいです。　
水から上がった後海風に吹かれて寒いので、長袖の羽織るものか大き目のバスタオルは有った方が良いです。あと、日本語話すスタッフはいません。海に入る前に注意事項を説明されるのでヒヤリング力は有った方が良いです。（身振り手振りの説明なので単語が聞き取れればなんとかなるかも）

First, let me start by saying the entire crew was amazing! I went with my husband and teenage daughter. I got motion sick and the crew were so helpful and concerned. Gave me ginger drinks, ice for the back of my neck and were just so nice. The snorkeling was great. We saw tons of fish and my husband and daughter even saw a puffer fish. The crew had people in the water while everyone was snorkeling just making sure everyone was good. The lunch they provided was a hit and my husband and daughter said the shredded pork sandwich was the best pork they had in Maui. All three of us loved the cruise and would do it again in a heart beat. I would not go with anyone else after how amazing this experience was. And even though I was sick it was the genuine concern and care for everyone’s well being and the crew really cared that everyone was having a good time. Best group of people to go out on a boat with!!

The captain exchanged information with other captains and took a detour to an area where we might see dolphins. Sure enough, dolphins came to play around the boat, and we saw them jump twice. Communication is important in everything, isn't it? We also had a great time snorkeling and got to see plenty of yellow fish.

ハワイ島の船長さん同士の情報交換で、イルカに会えそうな海域に遠回りしてくれました。見事、イルカが船の周りに遊びに来てくれました。ジャンプも2回。
コミニケーションは、何事も大切ですね
シュノーケルも、黄色いお魚もいっぱいみれて良かったですよ。

Super amazing guide! My son said this was his favorite part of our vacation!

I highly recommend booking a snorkeling adventure with Ocean Outfitters! Tyler and Captain Brandon were excellent tour guides! We enjoyed an exhilarating 20 minute boat ride to the rock island where you can climb up and jump off into 25 foot deep waters. While snorkeling, we saw lots a fish, coral, some sea urchins, a sea cucumber, and many dolphins and turtles en route to and from the island. So much fun!

We booked this tour based on these reviews, it seems that these reviews were spot on. Our tour started when Tod picked us up on time and whisked us off to our island adventure. He was very knowledgeable and went out of his way to explain Hawaiian culture and pointed out things in our drive that were informative.

The stargazing portion of our tour was an incredibly unique and awe-inspiring experience. Tod was a knowledgeable guide and took us to a dark and remote location in Mauna Kea, perfect for stargazing. With the use of his personal high-quality telescope, binoculars and a powerful laser pointer, we were able to see constellations, planets, and even faint nebulae. Tod also shared interesting facts and stories about the night sky, making the experience both informative and enjoyable.

Tod even made the experience memorable by playing The Planets by Gustav Holst, its those little details, that made this tour the highlight of our Big Island Vacation.

Overall, this tour is a must-do for anyone who wants to see the stars in all their glory accompanied by our an amazing guide Tod.
Make sure to request him on your next stargazing adventure.

I experienced parasailing for the first time. It was only a few minutes in the air, but I had a wonderful aerial adventure. We boarded a motorboat with several groups and took turns flying in the sky. The motorboat swayed quite a bit, so I think those who are prone to motion sickness should be cautious.

初めてパラセイリングを経験しました。
空中ではほんの数分でしょうか。とても素晴らしい空中遊泳の旅を経験いたしました。
何組かのグループでモーターボートに乗船して、順番に空を飛びます。
モーターボートはかなり揺れるので、船酔いをする方は要注意だと思います。

I've been to Hawaii eight times, but this is my first time at Kualoa Ranch! Since I was here, I chose to ride a buggy through the great outdoors. There are also options for horseback riding and movie tours. We hardly understand any English... At first, there’s an orientation with other tour guests, but I couldn't understand anything they were saying at all. It seems they were just telling us to gather at each location when the time comes. The meeting point for the buggies is a bit further in and hard to find. We follow a few tour vehicles behind the instructor. Driving the buggy is definitely fun, but those riding along can enjoy it too. We stop at several movie filming locations to take pictures. However, I have no idea what they are explaining (crying). There are muddy spots along the way. We plunge into puddles like on Disneyland's Splash Mountain. It's absolutely essential that your face and clothes get dirty, so it's best to avoid wearing anything too nice!

ハワイには８回も行っているのにクアロア牧場は初！！
せっかくならと大自然の中を駆け抜けるバギーを選択しました。
他に乗馬や映画ツアーなどもあります。
ほとんど英語が分からない私達・・・
最初、他のツアー客と集合をしてオリエンテーションがあるのですが、全く何を言っているか理解できず。
ただ時間になったら各場所に集合をしろと言っている様。
バギーの集合場所が少し奥にあり分かりずらいです。
インストラクターの後を数台のツアーを組み付いていきます。
バギーの運転手は間違いなく楽しいですが、同乗している方も普通に楽しめます。映画のロケ地なども何回か立ち寄り写真を撮ってくれます。
しかし何を説明しているのか分かりません（泣）
途中途中、汚れポイントがあります。
水たまりにドボーンとディズニーランドのスプラッシュマウンテンの如く突っ込んでいきます。
絶対に顔・服は汚れること必須なので、小綺麗な恰好は絶対に止めた方が良いです！