All Reviews for Family & Accessible Travel

I used Mr. Roberts for the transfer to the hotel as usual. Since I've been using them for a long time, the arrangements were the same as always. They also handled my suitcase with care. It's not just for Japanese guests; there are also foreign passengers. The reason for my choice is the reassurance and consistency.

ホテルまでの送迎は、今まで通りロバーツさんを利用しました。ずっと使っているので、今まで通りの手配でした。スーツケースも丁寧に運んで頂きました。日本人客だけの送迎ではなく外国の方も混乗です。安心でいつもの通りと言うのが選択の理由です。

Four groups ride the same boat out to the ocean and take turns jumping in, but the waiting time is also filled with fun moments with people from various countries. Moreover, the view of Waikiki and Diamond Head from the ocean is breathtaking! The time spent flying went by in an instant, but the stable flight in the air and the playful spirit when coming down are full of enjoyment.

4組が同じボートに乗って沖まで行き順番に飛んでいくのですが、待っている時間も色々な国の方達と楽しい時間。更に沖から見渡すワイキキとダイヤモンドヘッドは絶景！
飛んでいる時間はあっという間でしたが、上空では安定したフライトと降りてくる時の遊び心は楽しみ満載です。

Great view, great people, great music, great activities. 10/10 would recommend again! It was a bit rainy at the beginning so be prepared, but otherwise my family had a wonderful time at the sand bar.

On the day of my return, I used a charter service from the hotel to the airport to reduce the burden on my elderly companion. After providing the flight number and time, I was informed to gather at the hotel bus depot 3 hours and 10 minutes prior to departure, and to call if the bus did not arrive after 5 minutes.

I waited from 10 minutes before the designated time, but the charter vehicle did not arrive. When a shuttle bus from the same company came, I confirmed my reservation and was told to wait a little longer. After 10 minutes, I became quite worried, and the hotel made two calls on my behalf. Finally, after 45 minutes, the shuttle bus arrived. I boarded it and left the bus depot, then switched to the charter vehicle at a different location within the hotel grounds to head to the airport. It seemed the charter driver did not understand the meeting point.

I never want to use this service again.

帰国日、ホテルから空港への利用です。高齢の同行者の負担を減らそうと、貸切りチャーターにしました。
便名、時間を伝えると、その3時間10分前にホテルのバスデポ集合となり、5分経過しても来ない場合は電話するようにとの案内です。
指定時刻10分前から待っていましたがチャーター車は来ず、途中、同社シャトルバスが来た際に確認すると、予約は入っているのでもう少し待つよう言われました。10分経過してさすがに心配になり、ホテルから2回電話していただき、45分経過後にようやく到着したのはシャトルバス車両。いったんそれに乗ってバスデポを出て、ホテル敷地内の別の場所でチャーター車に乗り換え、空港に向かいました。チャーター車の運転手が、集合場所を理解していなかったのでしょうか。
二度と利用したくありません。

Both ikaika and James were fantastic! Excellent tour guides and a fun experience overall. We saw turtles, eels and even a mantaray up close. Highly recommend!

A beautiful property and well organized event. Everyone was friendly, the food was delicious and the show was spectacular! You can’t visit Kauai without attending Smith’s Tropical Paradise.

Everything was amazing! Julia is a Rockstar! Very patient and a beautiful person through and through!

I wasn't very confident in my English and had some worries, but the guides were all friendly and made everything so enjoyable that it turned into the best trip to Hawaii! The nature was beautiful, and they recommended activities that matched my level (in terms of language and physical ability), so I truly want to visit again the next time I go to Hawaii!

Thank you all so much!!

英語があまり得意ではなく不安な部分もありましたがガイドさんはみんな気さくで言葉も必要ないくらい盛り上げて頂き最高のハワイ旅行になりました！
自然も綺麗でその人にあったレベル（言葉や体力など）で楽しむことをお勧めしてくれて本当にまたハワイに行った際にはお伺いしたいと思いました！

本当にみなさま、ありがとございました‼︎

This tour was very exciting.

My sister has done her first time horse riding.
She said the tour guide was so kind and her horse was so gentle and cute.

Mine was so aggressive and also was not good match with the guide horse.
I had to worried about my horse and the guide horse were not very close.
One time, my horse kicked the guide horse. It was sorry and a bit scary.

But the tour was so fun. My sister and me had a great time.

Next time, I want to try again but also try to run a bit with horse.
Because, my horse walked so fast. I think he wanted to run a bit.
One day, you guys would make the tour for the horse riding tour for experienced people.
If you guys would have that tour already, I would like to try next time.

We were so happy and excited to join this tour.
Guides were nice and funny, a lot of joking. Lol

One thing, we did this tour from 8am, check in time was 7:15 but the check in counter didn’t open when we arrived at 7:15. It was opened at 7:30.
So the most earliest tour should be noticed to show up at check in counter at 7:30.

Thank you so much for experience this tour. I will recommend my friends and also I will join another tour when I would come back to Hawaii.

I had a great time, so I don't have any regrets, but honestly, my overall experience didn't quite meet my expectations.

■ Weather, Timing, and Temperature
It was a sunny day in early April, but the wind was incredibly strong and cold. My hat without a chin strap flew away, and I had to give up eating my hamburger on deck because the vegetables kept blowing away. There were people in bikinis, but the sunlight was stronger than a typical summer day in Japan, so I think wearing a long-sleeve rash guard and long leggings while swimming is a safer choice. After getting out of the water, it was essential to have a long-sleeve cover-up or a large bath towel to wrap around me. It was just so cold.

■ About the Sandbar
I checked the tide chart and confirmed it was low tide before participating. However, the water was still up to my ankles, so it felt more like a shallow area than an island. The boat stopped in water about thigh-deep, and everyone was saying, "It's so cold!" as they disembarked. The shallow areas were warmed by the sun and felt somewhat like a hot spring, but it was still too cold for many to swim. The beach volleyball set up by the staff was somewhat lively, but it seemed difficult to play because of the wind. There might not have been any Japanese participants. It was nice to take photos against the backdrop of the majestic mountains and scenery like Kualoa. However, it's worth noting that the strong sea breeze made it impossible to expect a reflection of the sky like in the Salar de Uyuni. The sandbar is made up of broken coral, and while it was enjoyable to look at the coral fragments scattered around, walking barefoot was painful (the local staff were barefoot, but I couldn't imitate them). There was a warning that many people drop their accessories, so it's better not to wear them at all. I brought an underwater camera, but I felt that a smartphone in a waterproof case was sufficient for the sandbar. Personally, I preferred the "Phantom Island" tour in Ishigaki Island, which, although domestic, had a similar atmosphere and was an actual "island" without the cold.

■ Turtle Watching from the Boat
You can watch turtles taking breaths in the shallow coral reefs from the boat. There were quite a few, and they came close to the boat, allowing for good photos with a smartphone. The turtles were adorable as they opened their mouths to breathe.

■ BBQ on the Boat
You can enjoy hamburgers grilled on the boat. The well-cooked patties were crispy and delicious. There were also side dishes like boiled beans and fruits. Two types of small chips (Doritos and Lay's) were provided, and I took a bag home as a souvenir, which was appreciated. However, as mentioned earlier, it was challenging to eat on the deck due to the strong wind.

■ Snorkeling
Snorkeling takes place in the shallow areas around the coral reefs. You can choose from three types of equipment: life jackets, fins, and floats, depending on your skill level. For those who are not confident in swimming, having all three options is reassuring. I felt that a life jacket was essential for warmth as well. Once the boat is anchored, a staircase to the sea is lowered in the middle of the deck, so you can get into the water immediately. It was announced that those confident in swimming could jump in from another spot, but no one attempted it. Once in the water, I surprisingly got used to the cold, but my hands and feet started to feel numb from being in the water for too long, and it was still cold. It was said that turtles sometimes hide in the gaps of the coral, but unfortunately, I didn't encounter any that day. There were a fair number of tropical fish, but it felt a bit lacking. By the way, if you save some of the buns from the BBQ or bring back leftovers, the tropical fish will come to eat them, which I recommend. It took a fair amount of time to get everyone suited up and into the water, which might have contributed to the snorkeling time feeling a bit short. It was al

楽しかったので後悔はありませんが、全体を通して期待以上ではなかったなぁというのが正直な感想です。

■天候・時期・気温
　4月上旬の晴れの日でしたが、風がとんでもなく強くて寒かったです。あごひものない帽子はとんでいく、ハンバーガーは野菜が吹き飛ばされるので甲板で食べるのは諦めたほどです。
　ビキニの方もいましたが、日差しは日本の真夏以上に強いので、泳ぐときも長袖ラッシュガード長丈のレギンスが無難かなぁと思います。
　また水からあがったあとは上から羽織れる長袖や毛布代わりになる大きなバスタオルは必須でした。とにかく寒いです。

■サンドバーについて
　潮見表で干潮であることを確認して参加しました。
しかしくるぶしまでは水あったので、やはり島というよりは浅瀬ですね。
　船は太もも丈くらいの水深に止まるので、みんな冷た～い！といいながら上陸していました。
　浅瀬は日で暖められて温泉っぽくなっている部分もありますが、後が寒いのであまり泳ぐ方はいませんでした。
　スタッフさんが設置してくれるビーチバレーはそこそこ盛り上がっていましたが、やはり風で流されるのでやりにくそうでした。日本人は参加していなかったかも。
　クアロアなど雄大な山や風景を背に写真を撮れるのでそれは開放的で良かったです。ちなみに当たり前ですが海風が激しいのでウユニ塩湖のような空が写る水面は全く期待できません。
　サンドバーは珊瑚がくだけてできた洲で、珊瑚のかけらがたくさん落ちており眺めるのは楽しいですが、裸足で歩くのは痛いです(現地のスタッフさんはバリバリ裸足でしたが真似はできませんでした(^-^;))。
　アクセサリーを落とす人が多いと案内があったので、そもそも身につけないほうがよいでしょう。
　水中カメラを持っていきましたが、サンドバーに関しては防水カバーにいれたスマホで十分間に合ったなと感じました。
　個人的には石垣島の幻の島ツアーの方が国内だけど似た雰囲気でちゃんと“島”だし寒くなかったので、そちらの方が好きでした。

■船上からのウミガメウォッチング
　珊瑚礁の浅瀬で息継ぎをするウミガメを船上から眺められます。結構な数が見られ、船のすぐ近くにも来てくれてスマホでも十分写真が取れました。
　カプッと口をあけて息継ぎするウミガメはかわいかったです。

■船上BBQ
　船の上で焼いたハンバーガーを食べることができます。しっかり焼かれたハンバーグはカリッと香ばしくておいしかったです。サイドメニューに煮豆や果物などもありました。小さいサイズのチップスも2種類用意してあり(Doritosとレイズでした)一袋はお土産に持ち帰りました。ありがたかったです。
　ただ、前述の通り風が強くて甲板では食べるのはハードモードでした。

■シュノーケリング
　珊瑚礁の塊の周りの浅瀬でシュノーケリングです。
ライフジャケット、足ヒレ、フロート(棒状の浮き)の
3種類を個人の技量にあわせて選べます。泳ぎに自信のない方は3種類ある方が安心でしょう。
　私は寒さ対策的な意味でもライフジャケット必須だと感じました。
　珊瑚礁に船が固定されると甲板の真ん中に海への階段が降ろされるので、降りたら即海です。自信のある方は別の場所から飛び込んでもいいと案内がありましたが誰もチャレンジはしていませんでした笑
　入ってしまえば案外寒さには慣れましたが、長く水に浸かっている手足がかじかんでくる感覚がありやはり寒かったです。
　珊瑚礁の隙間にウミガメが隠れていることがあるとのことでしたが、この日は残念ながら出会えませんでした。熱帯魚はそれなりにいましたがちょっと物足りなかったです。
　ちなみにBBQの時のバンズを残しておくか、あまりがあれば少しもらってくると熱帯魚が食べに来るのでおすすめです。
　装備を着用して順番に海におりるまでそれなりの時間がかかるためシュノーケリングの時間が少し短かったのも物足りない要因のひとつだったかなと思います。狭いエリアに人が密集するので泳ぎにくさも感じました。
　シュノーケリング後に暖かいコーヒーや紅茶を出してもらえてありがたかったです。

■その他全体
　送迎バスは現地の方のようで、名簿の名前を呼ばれる以外は日本語の説明はありません。
　船上では日本語のスタッフさんがついてくれて、しっかりと説明をしてくれるので安心でした。最初に英語の人は甲板に、日本語の人は船内に、といったように場所移動をアナウンスしてくれるので遠すぎて聞き取れないといったこともないので安心です。
　映画のロケ地などの説明もしてくださって楽しかったです。
　BBQも含め、スタッフの方のサービスレベルはかなり高いと思います。

After the COVID restrictions were lifted, I finally got to visit Hanauma Bay. However, since the days for entering Hanauma Bay are still limited, making a reservation individually can be quite challenging. Fortunately, there are tours that offer entry reservations for Hanauma Bay, along with transportation, which is reassuring. The guide was very kind, and there were no particular issues from preparation to snorkeling to cleanup. During snorkeling, they took us to the appropriate snorkeling points by observing the tides. While snorkeling, they kept an eye on us to ensure we didn't get separated, and they provided support when we fell behind our group. I believe this is a tour that even beginners can participate in with confidence.

コロナ規制があけて、やっとハナウマ湾にいけました。
でも、まだハナウマ湾に入れる曜日が限定されているため、個人で入場予約をするのはかなり大変です。
しかし、なかなかとれないハナウマ湾の入場予約もツアーが実施してくれて、かつ、送迎もしてくれるので安心です。
ガイドの方は、とても親切で、準備～シュノーケル～片付けまで特に困ることはありませんでした。
シュノーケルの際は、潮の満ち引きを見て、適切なシュノーケルポイントに連れて行ってくれます。
シュノーケルの最中は、はぐれないように、見ていてくれて、仲間から遅れた時には、サポートしてくれました。
シュノーケル初心者でも安心して参加できるツアーだとと思います。

Overall, this was way more than we expected to experience at a Luau. First of all, the food was delicious and the spread was huge. The staff was incredibly friendly and it was a relaxed environment. I will say that it pays to do the VIP experience so that you don't have to pay out of pocket for a lei or for an additional drink (it was nice that it came with 2 premium drinks with the VIP option). The seating for VIP for the show was also excellent! The show wasn't just dancing, but an entire story through the years. The dancers and singers were so talented! The entire night was about a 4 - 4.5 hour long event and you really got the bang for your buck. I highly recommend this experience, especially if it's your first time going to a Luau!

Wow, I didn’t expect to see turtles but saw more than that! Turtles, gosh, dolphins! First time snorkeling but instructors were great and I learned something new

I had a great time! Thank you for the hospitality and for the smooth sailing plus beautiful views!!

I loved the tour. Views were breathtaking and guides were very good. ATV was fun to ride. Worth the money!

We enjoyed the sandbar it was magical the service was great and friendly the timeng was perfect.

Kayla, keyla and bill were the best people ever!! The experience it was super amazing and I would love to go back!!!!
The driver - bubu was super sweet as well!!

These people made the difference on our trip

This is a great outfit to take you to see Manta Rays. The boat is a medium size so the group size is much smaller than the big boats. Crew are very professional and knowledgeable in the Manta Ray habits and behaviors. The boat ride to the site is short (<15 min) then it's into the water.

On our trip a single manta showed up after about 5 minutes in the water. As the sky darkened the plankton seemed to multiply and the show really began. The single ray made several passes within inches of our masks. Then another showed up and it was like a graceful dance being performed right beneath you. Another two rays showed up and things really got interesting. What fun watching that ballet!

Afterward, hot soup and warm drinks helped fuel the conversation with the other participants. A most delightful and memorable experience.

P. Burke

We had a lovely time at the Feast at Lele Luau for our first night on Maui. All four courses were fantastic (a surprise favorite was the Tahitian vanilla shrimp), our servers were so nice and helpful, the dancers were gorgeous, the weather and scenery on the beach were lovely, and the storytelling and transitions between the different Pacific Island dancers and styles were great. Such a great experience to start our vacation!

This was my 2nd time visiting PCC, 16 years ago was my 1st visit. Nice to see Chief Kap is still there and still has many talents. A lot has changed, the Breath Of Life show was spectacular. The fire dance was amazing. The students that work there, every single one I came across were so pleasant and helpful. Everyone had a big smile and go out of their way to make sure you’re comfortable. If you haven’t been to any luaus in Oahu, I’d suggest PCC. Hands down the best one on the island. Mahalo!

Was so impressed with the overall layout of the PCC. Upon arrival there are restrooms, water refill stations. Shops selling lots of good value and different styles of gifts. We started with a ride on the canoe through the villages , the guide was knowledge and told us about the fifferent countries also very interactive with the younger children. We visited as many villages as possible , experienced aspects of their culture through dance, craft or food. It is clear to see the young peoples love of their countries and culture. The buffet was way beyond my expectations, proper dining experience, we were able to taste all foods and it was self service, chicken,beef pork,fish, rice,noodles,salads and so many desserts the list goes on. Very disappointed to see people wasting so much food, piling plates with too much food, especially when the culture of the Polynesian people is to value food and not waste food. We were thanked for supporting the PCC, the monies raised support the students to study and return to their countries to improve the lives of others. Would highly recommend great day out

This was the best afternoon ever@ Everyone on the crew was just out of this world wonderful ❤️ The music was killer!!! Such beautiful voices! Lunch was great! Kayaking was calm and just a really nice afternoon on water.Snorkeling was also cool! Seen alot of really neat fish and a couple large ones in the mix! If I could do this everyday,I'd sign up forever! Aloha ,Mahalo

The staff was friendly, but all the information was provided in English.

First, I had no idea where to wait for the shuttle bus pickup, both going and returning. I ended up sharing information with other Japanese guests and just felt anxious.

After arriving, the explanations for the various activities on the ranch were only in English. I couldn't understand anything, and I only had a vague idea of where to gather. I almost missed out on some activities.

Driving the buggy was fun, but the explanations about the filming locations or Hawaii? Every time we stopped, there was about a 10-minute talk, but I couldn't understand anything and just stood there confused. We didn't get to see much of the filming locations either, so I think those who want to visit the filming sites should skip this tour.

Additionally, the helmets and goggles provided were wet and muddy, which was very unpleasant. Even before doing anything, just putting them on made me covered in mud.

The seat belts and seats of the buggy were also dirty, and my clothes got soiled that I had to buy a change of clothes. I recommend wearing clothes and shoes that are dark and can be thrown away.

Also, while driving the buggy, you inhale a lot of sand. They give you something like a bandana to protect yourself, but it doesn't help at all. I recommend bringing a mask to wear. Your throat might start to hurt. I was still spitting out dirt from my mouth, nose, and ears for a while.

If you don't have a strong desire to ride the buggy, even if you can't speak English or get muddy, the price is high, and the access from Waikiki takes time (we got stuck in traffic both ways), so satisfaction will be difficult.

Since it was our honeymoon, I wish we had chosen a different activity.

スタッフさんの愛想はよかったでしたが、
全て、英語での案内でした。

まず送迎バスのピックアップ場所が、行きも帰りもイマイチどこで待ったら良いのか分からず、他の日本人の方と情報共有をし、ただただ焦りました。

到着後も、牧場内でするそれぞれのアクティビティについて英語のみでの説明。
全く分からず、集合場所もなんとなくでしか分からず。
間に合わないところでした。

バギーの運転自体は楽しかったのですが、
ロケ地の説明？やハワイの説明？
停車する毎に10分くらい都度ありましたが、
全く何を言っているのか分からず、ただただ棒立ちです。
ロケ地自体も、そんなに見られたわけでもなく、
ロケ地に行きたい方は、このツアーはやめた方がいいかと思います。

加えて、
貸していただけるヘルメットやゴーグルが、
濡れていたりドロドロで、
非常に気持ちが悪かったです。
まだ何もしていないのに、装着するだけで、
泥まみれになりました。

バギーのシートベルトやシートも、
土で汚れており、服が汚れ着て帰られず、
替えの服を購入せざるを得なかったです。
黒系の汚れが目立たない、捨てても良い服、靴で行くことをおすすめします。

また、バギー走行中、大量の砂を吸い込みます。
ガードするバンダナ？みたいなものをもらいますが、全く効果ありません。
マスクを持参して着用をお勧めします。
喉が痛くなりそうです。
いつまで口と鼻と耳から土が出てきます。

英語が出来てなくても、どろんこになっても、バギーにどうしても乗りたい！
と言う気持ちが参加者全員になければ、料金も高いですし、
ワイキキからのアクセスも時間がかかるので(行きも帰りも渋滞にハマりました)、満足は難しいです。

せっかくハネムーンだったので、
ほかのアクティビティを選択したらよかったです。

Jungle expedition was arguably my favorite tour!!! The incredible views, fun bumpy ride, great tour guide and the stop we had along the way to take pictures all made for an absolutely perfect experience. This tour is a must do!!!

Beyond the Waipi'o Valley lookout, entry is restricted to tour participants only. As you descend the narrow, steep slope, you can overlook the Hi'ilawe Falls and taro fields, and wild horses even approached our vehicle. There are many rivers flowing, but there are no bridges, so crossing in a windowless four-wheel drive vehicle is exciting and fun. You can only get out of the car at one location.

ワイピオ渓谷展望台から先はツアー参加者以外は入場が制限されています。
細い急な坂を下っていくとヒイラヴェ滝やタロイモ畑を見渡せ、野生の馬も車に近づいてきてくれました。
たくさんの川が流れていますが、橋は架けられておらず窓ガラス無しの四輪駆動車で渡るとワクワクして楽しいです。
車から降りることができるのは1ヶ所だけでした。

This was an absolutely amazing experience. We booked this fantastic tour short notice and I'm so grateful there were a few time slots still available that worked with out schedule for us.

Our guide, James, is truly an expert astronomer and has a fantastic personality. To see first hand some of the astronomical wonders we've heard about and seen in books or online was breathtaking.

I would absolutely recommend the Mauna Kea Stargazing Tour Experience as a must do when on the Big Island. In fact, I would do it again because what you see one night will be different on another night!

Although it was disappointing that we didn't catch any fish, the captain was quick to assist when we had trouble handling the fishing gear. We moved to three different spots, and we only had about an hour and a half of fishing time. The captain cooked the fish caught by others on board and served it as fried fish for us to enjoy while returning to the harbor. There was a large shark swimming near the boat, and we were able to see it up close, along with the sight of sea turtles swimming. The scenery was fantastic, making it a great experience for cruising and sightseeing.

釣りは何も釣れずに残念でしたが、釣り具の扱いに困った時には船長さんがすぐフォローしてくれました。
3ヶ所ポイント移動して、釣りの時間は1時間半程度しかありませんでした。
他の方が釣れた魚を船長が船上で調理してフライドフィッシュとして釣り場から帰港するまでの間に食べさせてくれました。
船の近くで大きな鮫がウロウロしており、間近に見れて、海亀の泳ぐ姿が見られたり、景色も最高でクルージングや観光としては十分楽しめました。

Our family -seniors and adult children-were delighted with the sunset sail. It was the best thing I did in Oahu. We learned about Hawaiian values, the significance of the leis, danced some hula steps, and the men pounded taro. It was fun, staff was excellent, and we ended with a chant to the sunset. Everyone was so glad we did this. Highly recommended.

Enjoyed the sandbar, the music, the crew, the ambiance, everything except the snorkeling - tide too low - did not need the mask (which was leaking anyway) to see the fishes. Loved everything else.