All Reviews for Family & Accessible Travel

I participated in a tour that required meeting at the location. The check-in at the ticket center went smoothly, but the meeting place was not the visitor center as indicated on the Veltra website and the voucher. Specifically, there was a separate reception for the buggies, and we had to gather there. Once we gathered, the departure time for the buggies was set, and we received a tour briefing (in English) along with the rental of helmets and goggles. We arrived at the location by rental car and planned to have lunch at the visitor center before joining the tour, but we were unaware of these arrangements, so we had to rush through lunch to participate. While I was satisfied with the content of the tour, I felt that Veltra's guidance was unhelpful. There are other tours like horseback riding, so there might be some confusion about the meeting places, but I believe Veltra should take responsibility for confirming that the information is accurate.

現地集合のツアーで参加しました
チケットセンターでチェックインまではスムーズにできましたが、その後の集合場所はベルトラのHPとバウチャーの案内にあったビジターセンターではありませんでした。具体的には、チケットセンターとは別にバギーの受付があり、そこに集合するとバギーの出発組と時間が決まり、その時間までにツアーの説明（英語）やヘルメット・ゴーグルの貸出を受けます。私たちはレンタカーで現地到着後、ビジターセンターで昼食を済ませてからツアーに参加しようと考えていましたが、それらの段取りが分からなかったので慌ただしく昼食を済ませて参加せざるを得ませんでした。ツアーの内容には満足ですが、ベルトラの案内は不親切だと思いました。乗馬など他のツアーもあるので集合場所を混同しているかもしれませんが、案内が合っているかの確認はベルトラが責任を持って行うべきだと思います。

On this day, I had requested a Japanese tour for dolphin watching by myself, and as a result, I was able to have a one-on-one experience. The guide spent over an hour searching the sea to find dolphins, visiting various points, and finally, we were able to encounter them. Because they worked so hard for a long time, the excitement of that moment was immense.

The guide, Fuko, shared a lot of interesting facts about Hawaii, and I was able to enjoy my time on the boat throughout the trip. Although I had some swimming experience, it was my first time snorkeling, but thanks to the careful instruction I received, I was able to enjoy it with peace of mind. The lunch we had at the end of the tour was also very delicious, making it a fulfilling day that satisfied both my heart and my stomach.

この日は、私一人でイルカウォッチングの日本語ツアーをお願いしていたのですが、結果的に1対1で対応していただくことができました。
イルカを見つけるために、1時間以上にわたって海の上を探し回ってくださり、さまざまなポイントを巡った末、ついにイルカに出会うことができました。長い時間をかけて一生懸命探してくださったからこそ、その瞬間の感動はとても大きかったです。

ガイドのふうこさんはハワイに関する豆知識をたくさん教えてくださり、船に乗っている間も終始楽しく過ごすことができました。
また、泳ぎの経験はあったものの、シュノーケリングは初挑戦でしたが、とても丁寧に教えていただいたおかげで、安心して楽しむことができました。
ツアーの最後にいただいたお昼ご飯もとても美味しく、心もお腹も満たされる大満足の一日となりました。

Swimming with sharks was an experience I honestly couldn't imagine at all, and I felt a bit anxious about it. However, after being introduced to it by a friend, I decided to take the plunge and give it a try.

I was really nervous right up until the moment I entered the water, but once I was in the ocean, I found that the sharks swam gracefully and calmly. Being able to swim alongside them and see them up close turned out to be a very enjoyable experience.

The speed at which they swam was not as fast as I had expected, and I was able to swim right above them. While it was thrilling, the sense of awe I felt was much greater than any fear, making it an unforgettable time.

The tour was conducted in English only, but the staff occasionally spoke to us in Japanese, which made me feel more at ease. Additionally, I had heard from friends who participated in other tours that they had trouble receiving their photos, but in this tour, the photos were sent immediately after we arrived at the port, making the process very smooth. (There were no issues even with an Android phone.)

サメと一緒に泳ぐという体験は、正直なところまったく想像がつかず、少し不安もありましたが、友達に紹介してもらったことをきっかけに思い切って挑戦しました。
直前までとてもドキドキしていましたが、いざ海に入ってみると、サメはとても悠々と落ち着いて泳いでいて、その姿を間近で見ながら一緒に泳ぐことができ、とても楽しい体験となりました。

泳ぐスピードも思っていたほど速くなく、サメのすぐ上を並んで泳ぐこともできました。迫力はありつつも、怖さよりも感動の方が大きく、忘れられない時間になりました。

ツアーは英語のみでしたが、スタッフの方が時折日本語を交えながら話しかけてくださり、安心して参加することができました。
また、他のツアーに参加した友達からは、写真の送付がなかなか届かないといったトラブルを聞いていましたが、このツアーでは港に到着後すぐに写真を送信してくださり、とてもスムーズでした。（携帯の機種がAndroidでも問題ありませんでした。）

The Fern Grotto trip was a lovely experience from beginning to end. First: the price is right! There are so many expensive things to do on Kauai, but we thought the $35 per person fee was worth it. The boat is wide and very stable (no waves!!) and is covered overtop (no rain and no sunburn). However the sides are completely open and we enjoyed the air and very slight breeze. The captain gave nice narration on the way to the grotto with interesting facts about the area. On the trip back, there was a hula show with singing. It was more like a family show than a Hollywood production which was fine with us. I was amazed at the care and assistance provided to a lady in a wheelchair, several who had walkers, and some with canes. Once arriving at the Grotto, the boat crew guides you on a cement path to the viewing area. Then they sing the Hawaiian Wedding Song which was nice. My younger brother was married at the Fern Grotto about 40 years ago, so that was meaningful to me. There were restrooms at the Grotto area. No food or drink is served. Tour lasted a total of 2 hours. Plenty of parking.

Since I was pregnant, I had to give up hiking, but I was able to enjoy the great outdoors on this sightseeing flight tour! There were many waterfalls, and I got to see breathtaking views that I've never seen before! Also, since it was whale watching season, we were able to see several whales from the Cessna plane! The family I was with was so excited about the whales that the pilot adjusted our route to chase after them, showing how flexible and accommodating he was in the moment!

妊娠中だったため、ハイキングは断念し、こちらの遊覧飛行ツアーで大自然を楽しむことができました！
滝がたくさんあって、みたことのない絶景をたくさんみることができました！！
また、ホエールウォッチングのシーズンということもあり、セスナ機？の中からも複数のホエールを見ることができました！同乗した家族がホエールに興奮していたので、パイロットが追いかけてくれたりと、その場その場で融通がきくパイロットさんでした！

The food was good and plentiful the entertainment was awesome

We had such a wonderful time on our sunset cruise while in Oahu. Lost track of how many whales we saw while out there. And the staff were so incredibly nice. Special shout out to Vivian who spent some extra time with my son who was feeling very shy. We truly had a lovely night.

The scenery and the driver were great, but during this time of year, it gets quite cold in the early morning, so I wouldn't recommend it too much. It was so cold that I could only swim a little. I envied those who went in the afternoon. I wish they would at least schedule the tours in the afternoon during winter.

景色もドライバーさんも良かったが、この時期は朝早くは冷えるのであまりオススメではないです。寒いので少ししか泳げませんでした。昼から行ってる人が羨ましかったです。
せめて冬はツアーを昼からで組んでほしい。

I had a wonderful time on my ride along. I felt like I had a personal tour guide. Sheldon was not only knowledgeable but really funny too. He told us on myths and legends of the island while teaching us various aspects of Hawaiian culture and language. I would highly recommend this tour to anyone!

Great food , entertainment and company . Great time

It was a surprisingly chilly morning for Hawaii. Initially, we signed up without needing wetsuits, but the day before, our guide contacted us and advised that it would be quite cold in the morning, so it would be better to wear wetsuits. My husband and I, both over sixty, along with our daughter, participated in the tour. From the pick-up to entering the bay and snorkeling, our guide was with us the entire time. While our daughter is experienced, it was our first time, and I personally had some physical limitations, which made me anxious at first. However, thanks to the guide's help and instruction, I was able to get used to breathing and managed to complete an hour of snorkeling. It was truly a valuable experience. I highly recommend this tour to those who have never tried it before, so don't hesitate to join as a beginner!

ハワイにしては冷え込む朝で当初ウェットスーツ不要で申し込みしたが前日にガイドさんから連絡いただき、当日朝相当寒くなるのでウェットスーツ着用した方が良いとアドバイスもらい私ら還暦過ぎの夫婦と娘1人ので3人で参加しました、送迎から入湾、シュノーケルまでガイドさんが付きっきりで対応してくれました，娘は経験者ですが私ら夫婦は初体験だった更に私は身体的ハンディがあり初めは不安で一般でしたがガイドさんのヘルプと指導により呼吸には慣れが必要ですが何とか1時間やり切ることが出来ました。本当に貴重な体験をすることができました。未体験の方は初心者だと臆せずに
このツアーに参加されることをお勧めします。

The show's structure was great, and the music and visuals matched perfectly, making it enjoyable. The singers and dancers were also glamorous and very good.

ショーの構成がよく、音楽と映像がピッタリ合っていて楽しかった。シンガーやダンサーも華やかでとてもよかった。

Forrest was an amazing guide for a very complex and breathtaking history/landscape/culture.

I regret not having seen such fun entertainment in Hawaii before! The food is delicious, they come to your seat to sing, and there are dance lessons, so you can enjoy yourself thoroughly before the show even starts. The show is, of course, amazing. I received a scarf that Elvis Presley wiped his sweat with (laughs). It's a secret that Michael Jackson had a little bit of a belly (laughs).

Thank you for the fantastic performances filled with singing and dancing.

This is definitely a show you must see when you come to Waikiki.

ハワイにこんなに楽しいエンターテイメントがあったのか！と今まで見なかった事を後悔しました。
食事も美味しいし、席まで来て歌ってくれるし、踊り方のレッスンもありショーの前にも充分楽しめます。
ショーは、もちろん最高です。
エルビス・プレスリーには、彼の汗を吹いたスカーフを頂きました(笑)
マイケル・ジャクソンのお腹がちょっぴり出ていたのは内緒(笑)

歌に踊りに最高のパフォーマンスをありがとうございました。

ワイキキに来たら絶対みるべきショーです。

The wind was strong and the waves were high, so unfortunately, we couldn't see any whales. However, the boat hardly rocked, and we enjoyed delicious pineapple banana cake and coffee. The information about the whales was only in English, but they talked a lot, and I was able to learn various things using Google Translate. The view of Diamond Head and Waikiki from the sea was very impressive. If we can't see the whales, we received a ticket to try again for free during the season, so I think I'll give it another shot.

風が強く波が高かったせいか、残念ながらクジラは見れませんでしたが、船はほとんど揺れずにパイナップルバナナケーキとコーヒーを美味しく頂きました。
クジラに関しての情報も英語のみでしたが、沢山話してくださり、Google翻訳を活用して色々と学ぶことができました。
海側からみるダイヤモンドヘッドとワイキキがとても印象的でした。
クジラが見れない時は、シーズン中であれば再度無料でチャレンジできる券も頂けたので、もう一度チャレンジしてみようと思います。

This was my first time climbing Diamond Head, and I wasn't sure about the procedures for the climb or how to get there, so I decided to book a shuttle plan. I signed up for a pickup at 6:20, but the day before, I received a notification that the time had changed to 7:20. I was able to confirm this change through a phone call and email from the hotel front desk, so I wasn't worried.

On the day of the pickup at 7:20, I arrived early and waited, and the car arrived right on time. The driver was a very pleasant man, and I was able to depart without any anxiety, making the climb enjoyable. There were children and elderly people climbing as well, but it was surprisingly tough. I think it's best to wear proper hiking shoes and clothing. (The night before, there had been rain and strong winds, but it was sunny in the morning. However, there were some muddy spots, so caution is needed during the rainy season.)

After finishing the climb and returning to the car, I was given a cold bottle of water. When I asked the driver, "We would like to stop by a nearby café on the way back, is it better to part ways here?" he immediately seemed to understand and asked for the name of the café, saying, "You can go ahead and drop you off there." Since it was a café near Diamond Head, I was dropped off there instead of at the hotel. I really appreciated the kindness and felt safe participating in this experience. Thank you very much. (On the way back from the café, I enjoyed a pleasant walk back to my hotel in Waikiki.)

ダイヤモンドヘッドに登るのは初めてで、登るための手続きもよくわからないし、現地に行くのにどうするか…と考えるのも面倒だったので送迎プランを申し込みました。6:20お迎えのプランで申し込みましたが、前日になって時間変更の連絡があり、7:20に変更に。その連絡はホテルのフロントからの電話とメールで確認ができたので不安はありませんでした。
当日は7:20お迎えだったので早めに待機しておりましたが、時間ぴったりに車が到着しました。とても感じのいい男性ドライバーさんで、不安なく出発→登山も楽しくできました。子供や年配の方も登っていますが、意外ときついです。きちんと登山しやすい靴・服装でいくといいと思います。（前日の夜に雨と強風が吹いており、当日朝は晴れておりました。ですが、少し足元がぬかるんでいるところがあったので、雨季は注意が必要です。）
登山を終えて車に戻ると、冷たいお水（ペットボトル）を渡してくださいました。そして、「私たちは帰りに近くのカフェに寄りたいので、ここで解散したほうがいいですか？」とドライバーさんに聞くと、すぐにそのカフェのことがわかったようでそのカフェの名前を言って聞いてくださり、「乗って行っていいよ」と言ってくださいました。ダイヤモンドヘッド近くのカフェなので、ホテルではなくカフェ近くで降ろしていただきました。とても親切で、安心して参加させていただけたことに感謝しております。ありがとうございました。（カフェの帰りはお散歩がてらワイキキのホテルまで歩いて帰りましたが気持ちよかったです。）

I chose a plan with a buffet, but I felt like the buffet time was a bit too long, so next time I go, I will skip the buffet. The selection at the buffet was sufficient. You line up and choose your food in order, and at the meat station (which had two types), they cut it for you right in front of you. There were several types of desserts, but I couldn't eat as much as I thought I would.

After the buffet, the time to move to the show venue and wait for it to start was a bit long, and I got a little bored, but once the show began, it was a lot of fun. There were hula dances, fire dances, Elvis Presley, and Michael Jackson performances, and I was never bored throughout. The singers were skilled, and the dancers were great too. The dancers changed costumes and came out multiple times. I was really impressed watching them. This was my first time seeing a show other than the free hula dance show, and I enjoyed it very much.

ビュッフェ付きのプランにしましたが、ビュッフェの時間が長く持て余してしまうような感じだったので、次回行くとしたらビュッフェなしにします。ビュッフェの内容としては十分な感じでした。列に並んで順番に自分で選んで取り、最後にあるお肉のコーナーでは（二種類ありました）目の前で切り分けてくれます。デザートも数種類ありましたが、思っているほど食べられませんでした。

ビュッフェのあと、ショー会場への移動・スタートまでの時間が長く、少し飽きてしまいましたが、ショーが始まるととても楽しかったです。フラダンス、ファイヤーダンス、エルピスプレスリー、マイケルジャクソン、終始全く飽きません。歌を歌う方もお上手で踊りもお上手。ダンサーさんも着替え・着替え、何度も出てきます。すごいなぁと感心して見ておりました。無料で見られるフラダンスショー以外でショーを見たのは初めてで、とても楽しかったです。

After arriving, I contacted dispatch and received a vehicle within about 5-10 minutes. However, there was a long wait for other passengers, so it took a total of about 30 minutes before we departed for the hotel. That said, I was satisfied overall because I was taken to the hotel, and once we left, the ride was quite smooth.

到着後ディスパッチの連絡をしたところ5-10分ほどで配車いただきました。ただ他の乗客待ちが長かったため、ホテルへ向けて出発するまでトータル30分ほどかかりました。ただホテルまで送ってもらえ、出発後はかなりスムーズでしたので全体的には満足です。

You can see stunning views of the sea and mountains. Riding a horse can be challenging until you get used to it, but this breathtaking scenery is something you can't see anywhere else. The horses are smart, and the female staff were kind as well. It's okay if your English isn't perfect.

海と山の絶景が見れます。馬に乗るので慣れるまで大変だけど、この絶景はここじゃなと見れないかな。馬はお利口です。スタッフの女性も優しかったですよ。英語はそこそこでも大丈夫で

We participated in a whale watching tour as a family of four. The size of the boat was large, it swayed little, and it was comfortable. The hospitality and the cake were delicious. However, it was a bit disappointing that we didn't see the whales we were hoping for.

But we were able to see Diamond Head and Aloha Tower from the sea, which can only be viewed from the land, and the vast ocean that stretched on endlessly provided breathtaking views that exceeded our expectations. Although we didn't see any whales, the stunning scenery we experienced more than made up for it.

I believe the various people from different countries who joined the tour were also satisfied. Since we participated from Japan, it’s difficult to visit again soon, but I look forward to joining again next time. Thank you very much.

家族4人でホエールウォッチングツアーに参加しました。
船の規模も大きく揺れも少なく快適、おもてなしのケーキも美味しかったです。
ただ期待してた鯨が見れなかったのが少し残念です。
でも陸地からしか見れないダイアモンドヘッド、アロハタワーを海側から見れたり、ずっと続く広大な海海、期待以上の絶景の展開ばかりでした。鯨が見れなかったけれど、見られた絶景が十分カバーされていました。
一緒にツアーに参加していたいろいろな国々の方も満足されたと思います。
日本からの参加なので、すぐにまた訪れることは難しいですが、次に参加した時に楽しみにしたいと思います。
ありがとうございました。

This was my third time participating, and depending on the timing and the people going, the condition of the sandbar varied, which made it enjoyable. I was able to see a lot of sea turtles 🐢. During our free time, I had fun doing stand-up paddleboarding (SUP). The snacks, spam musubi, and drinks on the boat were plentiful. It was a tour that went by in the blink of an eye. The female staff were all lively and wonderful.

3度目の参加　行く人時期時間によりサンドバーの状態違い楽しめた
海亀🐢たくさん見れた
自由時間　SUPもできて楽しかった
船でのスパムむすび　スナック　飲物充実　あっという間のツアーでした
スタッフ女性で皆さんイキイキ素敵でした

We were so disappointed with our Sunset Dinner Cruise this week.
Why oh why, when a company has it just right, do they get greedy and take away the finesse?
Having taken the steak & lobster package last year, we were so looking forward to repeating the experience - but it failed to live up to expectations.
The singer couldn't sing; we had to queue for our starter (only lettuce plated at the table; the lobster was not prepared, we were provided with lobster crackers and a pick (not what we were expecting, dressed in our best clothes); there was no finger bowl or wet wipe; our steaks were cold and the server came so infrequently we did not get to use two of our drinks vouchers.
Shame on you.

During the meal, there was a live ukulele performance that took requests, and there were also plenty of activities like hula and hula lessons, making it a truly enjoyable time. The food was even more delicious than I had imagined. On stage, I was able to see hula and Tahitian dance, and the performers who looked so much like Elvis Presley and Michael Jackson brought back nostalgic memories. Despite being sleepy from jet lag, I was treated to an amazing performance. I definitely want to come back and see it again next time. Thank you very much!

食事の時ウクレレ生演奏でリクエストにも応えて頂き、またフラやフラレッスンなど盛りだくさんで本当に楽しいひと時でした。
ご飯も想像以上に美味しかったです。
ステージではフラやタヒチアンダンスも見れたしエルビスプレスリーとマイケルジャクソンがすごーく似てたし曲やダンスも懐かしいし時差ぼけで眠かったにも関わらず最高のパフォーマンスを見せていただきました。
また来た時には絶対見に来たいと思いました。
ありがとうございました。

The view from the seaside, especially from above, is amazing! The guide is very cheerful and keeps us entertained. (The photo is from that time.) The photo costs $40, but it's worth buying; the content is satisfying.

海側から、しかも上空から眺める景色は最高！
ガイドさんがとても愉快で楽しませてくれます。(写真はその時のものです)
写真は$40だけど購入する価値あり、満足できる内容です。

Accessing the location was a bit challenging from Waikiki by rental car, but the horseback riding time was very long, and I was satisfied! The scenery was magnificent and beautiful. The horses were very smart, and the staff was kind. At the end, you can feed the horses a little. I gave a tip at that time!

アクセスはワイキキからはレンタカーで少し大変でしたが、乗馬時間はとても長い時間あるし、満足出来ました！とにかく景色が雄大で美しいです。馬たちはとても賢く、スタッフも親切でした。最後に馬に餌を少しあげられます。その時にチップを渡しました！

I’ve been on various snorkeling tour options before, but this one was quite disappointing for the price. There was no thorough explanation, just “do as you like.” The cold weather was unavoidable, but everyone felt cold on the boat. In the end, they managed to serve us tea, but it was too late; many were already shivering. I wish they would consider the situation a bit more at those moments.

今まで色々のシュノーケルのオプションツアー行ったけど結構値段の割には残念
好きなようにって全然丁寧な説明なしで
寒かったのは天候で仕方なかったけど船の中でみんな寒いって感じで最後なんとかお茶出してくれたけど遅い結構みんな震えてたもう少しその時その時考えてほしい

We were able to relax and enjoy the show from a very good seat with our family. We were also satisfied because we could see the fireworks perfectly. The food was quite tasty as well.

とても見やすい席で家族でゆっくり観ることができました。
花火もばっちり見れて満足です。
ご飯もそれなりに美味しかったです。

Two crew members entertained us a lot and took many photos for $40. They transferred the photos to my iPhone right after we disembarked and gave us an SD card. They took about 150 photos, including some scenic views from the ship. When they asked if it was okay to drop into the sea, I said yes, and they played with us a lot. It was the best activity!

2人のクルーがたくさん楽しませてくれて、40ドルで写真もたくさん撮ってくれます。下船後すぐにiPhoneに読み込みをしてくれて、SDカードをくれます。150枚ぐらい写真を撮ってくれて、船からの景色も混ぜてくれています。
じゃぼん(海に落と)して良いか聞かれてOKするとたくさん遊んでくれます。最高のアクティビティーでした。

We had a great time on the movie tour and delicious lunch and a beautiful catamaran ride seeing some turtles

The strength, delicacy, and captivating beauty of the human body... the story enhanced by the visuals... it was an impressive stage performance. Not only was the thrilling performance enjoyable, but I also learned about Hawaiian traditional culture and laughed at the comedic skits, losing track of time while having fun.

強靭で、繊細で、魅入ってしまう人体の美しさ…映像が盛り上げるストーリー性…圧巻のステージでした。スリリングなパフォーマンスはもちろん、ハワイの伝統文化を学んだり、コミカルな小芝居に笑ったりしながら、時間の経つのを忘れて楽しめました。