All Reviews for Family & Accessible Travel

Our trip to Lana’i was amazing!

It was an early morning to catch the first ferry of the day. Plenty of seating, plenty of room for our bags. We were off to Lana’i.
Greeted at the docks by our guide, Russ. He went above and beyond. We had bottled water and pastries waiting for us.
We hit shipwreck beach, Garden if the gods, and the Cat Sanctuary. Which is what I expected, but we also had great photo spots, local history and stories. Got to see the beautiful Lanai City. Tour even allowed us time to walk the city, have lunch, do a little shopping. Lastly we got dropped off at the beach, which was the icing on the cake. Beautiful, quiet, safe beach. Great snorkeling. Great tide pool to relax in.

I hate leaving a great review because the whole experience was so wonderful, I don’t want to spoil it. But, because of days like this one, I have so much love and respect for this island and its people. This day was my dream come true. I look forward to returning to the island of Lana’i.
Thank you is not enough. Blessings to this island and its people.

The guides were amazing. Not only were the views spectacular, but I learned so much about the land. Be sure to wear clothes you don’t care about as we were covered in dirt/dust from the trail. But it was all worth it.
Helmet provided so don’t buy a sun hat in the gift shop like I did!
Gift shop was great too. Tons of food and items to buy. Highly recommend.

I was covered in dust from head to toe! I had a great laugh with the participants with my completely black face. Long pants were a must, but since I was going to get dirty anyway, maybe shorts would have been better. That said, it was a valuable experience that you can only have here.

全身砂ぼこり!　真っ黒い顔で参加者と大笑いでした。長ズボン必須になってましたが　どうせ汚れるので半ズボンの方がよかったかな　とは言えここでしか出来ない貴重な体験でした

The ferry ride from Maui to Lanai was great. Our tour guide, Russ, met us as we disembarked from the ferry. He provided a great deal of information as he drove us to the different sights on Lanai. After lunch, he dropped us off at the Lanai Cat Sanctuary. We spent a full two hours at the sanctuary interacting with all of the different felines. As a cat lover, I was in heaven. It's very heart-warming to see people making a difference in the lives of the feline and bird populations of Lanai. Russ, then picked us up and returned us to the ferry for our return trip back to Maui. It was a long day (saw the sunrise & sunset) but worth it.

I had a very good experience. At the end, you put a tip in the box, but I think it would also convey more gratitude if you give money to the captain and the guide separately.

However, I was so exhausted that I couldn't do anything at all after coming back that day.

とてもいい経験ができました
箱に最後にチップを入れるのですが、それとは別に、キャプテンやガイドさんにもお金を渡すとより感謝が伝わると思います

ただ疲れ果てすぎてその日帰ってきてからは全くなにもできませんでした

The tour driver was great! He got us there and through the gate in a timely manner. However, if you are looking for serenity or a peaceful hike, you have come to the wrong place. It was so crowded it was hard to enjoy. Had some younger individuals that thought we might all enjoy their music blaring.

This site would benefit from a timed entry system.

We almost didn't make it but they held for us....by the skin of our teeth and the evening was just a blast after that. The food was good, the entertainment was funny and got the audience engaged. The views were spectacular. Had a lot of fun

I participated in a tour with two friends. Due to the rainy season in October, the sandbar was deeper than I expected (about chest height), but we were able to fully enjoy the beautiful scenery of the white sandy area while playing with floaties. It was my first experience with snorkeling, and I wasn't very good at swimming, which made me anxious. However, wearing a life jacket made me feel safe, and there was a clear pre-lecture, practice time in shallow water, and several guides watching over us, so the support system was sufficient. It was scary to go deeper than I imagined (maybe due to the rainy season?), but while desperately keeping up, I was able to see coral and sea turtles, making it a valuable experience. We encountered sea turtles several times on the way to and from the tour, allowing us to feel the nature of Hawaii. The light snack of spam onigiri was also delicious. I thought the price was a bit high, but I believe it was worth it for the unique experience that only a tour can provide. I highly recommend it as it offers a valuable opportunity to connect with Hawaii's nature.

友人2人とツアーに参加しました。10月雨季だった影響もあり、サンドバーは思っていたより水深は深めでした（胸下あたり）が、浮き輪で遊びながら白い砂地の美しい景色を十分楽しめました。シュノーケリングは初体験で、あまり泳ぎも得意ではなく不安だったのですが、ライフジャケット装着で安心ですし、解りやすく事前にレクチャーあり、浅瀬での練習時間あり、ガイドさんが数名で見守ってくれるのでフォロー体制も十分でした。想像以上に深いところまでいくので怖かったですが（雨季の影響もあるかも？）、必死について行きながら、サンゴやウミガメも見れて貴重な体験ができ満足でした。行きも帰りも何度も船の上からウミガメに会う事ができ、ハワイの自然を感じる事ができました。軽食のスパムおにぎりも美味しかったです。少し値段はお高めかな？と思いましたが、ツアーだからこそ体験できる価値もあり参加してよかったと思っています。ハワイの自然に触れる貴重な体験ができるので、絶対おすすめです。

This is the second takeoff following last year. As expected, I'm used to it now and have no sense of fear. The view was fantastic, and it was a bundle of refreshing feelings. The captain and crew's skills were perfect. It's a tour with no complaints.

昨年に続き2回目のテイクオフ。さすがに慣れて恐怖感は無し。眺めの良さと爽快感の塊でした。キャプテンとクルーの技術も完璧。ゆうことなしのツアーです。

This was my third time participating. I usually can't see the sandbar. If it's waist-deep, that's better. During the accompanying snorkeling, I was able to see fish, corals, and turtles. The stand-up paddleboarding felt free with two people sharing one board, and I enjoyed it. This time, the weather was nice and not cold, but last time the bus was cold and it was quite uncomfortable. A dry towel and something to wear over are essentials.

3度目の参加でした。いつも基本的にはサンドバーは拝めません。腰丈ならましな方です。付随するシュノーケリングで魚とサンゴ、カメも見れました。SUPは二人ひとつで自由な感じ、楽しめました。今回は天気が良く寒く無かったですが、前回はバスが寒くて辟易としました。乾いたタオルと羽織るものが必需品です。

It's far, but definitely worth it!
We traveled in a comfortable large bus with spacious seats.
The roads were congested, but since we climbed Diamond Head and visited the KCC Farmers' Market in the morning, it was nice to be able to sleep comfortably on the bus.
As we got closer, the color of the sea and the mountain scenery changed, allowing us to enjoy a mystical view that is different from the urban Waikiki.
All explanations were in English.
We had free time until the tour started, and we enjoyed a buffet with curry, meat, and salad. There was also a shop. There were plenty of things to see and do freely, so we had more than enough time to pass.
A paper with the meeting time and return time was distributed to each person, so as long as you keep it until the end, you can feel at ease. Even if you can't speak English, you can show the paper to get directions to the meeting place.
One issue was that the locker had a credit card error, didn't give change, and there were no staff nearby.
In the end, I was able to exchange money at the counter where I bought the tour ticket. Thanks to that trouble, I became friends with a newlywed Japanese couple participating in the same tour, so it turned out well. Unexpected events are part of traveling.
The horses are quite tall, which might be scary for beginners, but they are very gentle and listen carefully to instructions.
Basically, even without commands, they will move on their own when the horse in front starts to go, but if you keep making physical contact, they will look back as if to ask, "Is it okay to go?" and wait for a signal. So cute and smart! After a tough path, I thanked them many times.
There was no fast walking, so it was a leisurely stroll, but there were bumpy paths with ups and downs.
The guide was explaining something, but it was far away and in English, so I couldn't catch what they were saying at all. I want to improve my English skills and try again someday.
Calves came close, and the impressive mountains and breathtaking sea were just amazing! Since we were lined up in a row, there was hardly any interaction with other participants, which was comfortable for me as someone who joined alone. If you want to socialize with everyone, a bus tour or other activities might be good. Riding was a great choice for a unique experience!
Be prepared to get a little dirty or wet, so wearing comfortable clothes and shoes is important.
It drizzled, but there was no rainbow.
I wanted to see a Hawaiian rainbow!
I bought photos! I also purchased a T-shirt and a shop bag. They were cute, inexpensive, and of good quality. I wish I had bought more of the green and black bags hanging on the wall at the souvenir shop's register!

遠いけど行く価値あり！
快適なゆったりシートの大型バスで移動。
道は混んでたけど、朝からダイヤモンドヘッド登ってKCCファーマーズも回ったので バスで快適に眠れて助かりました。
近づくにつれて、海の色 山の風景が変わっていき、都会なワイキキとは違う 神秘的な絶景を楽しめます。
説明は全て英語。
ツアー時間までは自由時間で、ビュッフェでカレーやお肉、サラダを食べれました。売店もあります。他にも色々自由に見て回れるので、時間は充分に潰せます。
集合時間や帰りの時間の書いた紙を１人ずつ配られるので、最後まで無くさず持っていたら安心です。英語話せなくても紙を見せれば集合場所を教えてくれます。
１つ困ったのはロッカーがクレジットカードエラー&お釣が出ない&近くにスタッフがいない。
結局 ツアーチケットを買うカウンターで両替してもらえました。そのトラブルのおかげで同じツアーに参加する日本人の新婚さんと仲良くなれたので、結果オーライ。旅にハプニングはつきものです。
馬はかなり背が高く 初心者には怖いかも
でもとても穏やかで、繊細に指示を聴いてくれるちょー賢い子達です。
基本 指示がなくても、前の子が進み出したら勝手に進んでくれますが、スキンシップを取り続けると、「進んでいいの？」と振り返る素振りを見せて合図を待ってくれるようになりました。可愛&賢い！ハードな道のあとは「ありがと」とたくさん声かけました。
早足は無しなのでゆったり散歩する程度ですが、凸凹道 アップダウンあります。
ガイドさんがなにやら説明してますが、遠いし英語だし何言ってるか全く聞き取れなかったから、英語力をあげてまたいつか再チャレンジしたいな。
子牛が近づいて来たり、圧巻の山、絶景の海、
めっちゃ気持ち～！1列に並んでるので 他の参加者たちとの交流はほぼなく、１人で参加した身としては快適でした。みんなでわぃわぃしたいのであればバスツアーとか他のアクティビティもいいかも。なかなか出来ない経験としては乗馬で大正解でした♪
多少は汚れたり 濡れたりする覚悟で、
動きやすい服・靴大事です。
霧雨降りましたが 虹は出ず。
ハワイアンレインボー見たかった～！
写真購入！Tシャツ & ショップバックも購入。可愛いくて安くて質もよし。お土産屋さんのレジの壁にかかってる緑と黒のバック もっといっぱい買えばよかったな～！

I was able to see the sea turtles! After playing with the floaties and stand-up paddleboarding, we went snorkeling! I saw the sea turtles multiple times!

ホヌが見れました！
浮き輪やsupで遊んだあと、シュノーケリングでした！
ホヌを何回も見れました！

The meeting place was hard to find, and I was made to wait a long time, which was disappointing, especially since I was treated rudely. However, I managed to make it in time for the start, and once I joined, the instructor who went into the sea with us was very kind and great. There weren't many fish, but the starfish were interesting. I also enjoyed the scenery of Magic Island.

待ち合わせ場所がわかりづらく、長く待たされたうえ、失礼な態度を取られたのが残念でした。何とか開始時間に間に合い，気を取り直して参加したところ、海に一緒に入ってくれたインストラクターはとても親切で良かったです。魚はたくさんではないけど，ヒトデがおもしろかった。マジックアイランドの景色も楽しめました。

Great greeters, buffet. Dinner entertainment and show! Beverages were bad. The Mai Tai didn't taste like a MT. Sdas watered down or missing half required syrup at $5 each. Excellent value. My teen son loved it. We all did. Thank you.

The weather was beautiful and our guide on the.boat was fun. The ladies who sang and did the hula were a nice touch. I learned things about the hula that I did not know. They made the excursion memorable. The fern grotto was pretty it it looks like it needs to recover a lot of its growth. Glad we went, though. An interesting adventure.

I was worried because my return flight was early, but I felt relieved as you were waiting for me ahead of the scheduled time. Thank you for your assistance this time as well. I plan to make a reservation again next time.

帰国の便が早いので心配でしたが、予定の時間よりも早めに待機して下さっていたので安心しました。今回もお世話になりました。次回もまた予約する予定です。

After arriving at the airport, I was immediately taken to the hotel. I've been using this service every time. The prices have increased compared to before COVID-19. The weak yen is also having an impact, isn't it? It's something we can't help, but...

空港到着後、直ぐにホテルまで送迎して頂きました。毎回お世話になっています。コロナ前よりも価格が高くなりました。円安も影響していますよね。仕方がない事ですが…。

The best experience ever. The crew members were helpful and nice.

The show was really amazing. We were able to interact with our hosts and learn how to make the head pieces. The dancing was great, but the firing knife throwing was so good . Totally worth it.

I booked a plan without meals that includes photos. I chose this because the reviews for the meals weren't great, but I think the plan without meals was sufficient. It felt like being in a movie theater where I could order drinks and enjoy the show while sipping on them. The seats were closer than I expected and easy to see!

2回席食事なし写真付きプランで予約しました。
食事の口コミがよくなかったので無しにしましたが
食事なしのプランでも充分だと思います。
映画館の様なところでドリンクを注文して、飲みながらショーを楽しむことができました。
席も思っていたよりも近くて見やすかったです！

I have been to Hawaii several times, but this was my first visit to Wet 'n' Wild. It was fun, but there were several points of concern.

First, if you don't have a rental car, it's definitely better to use the shuttle bus. Trying to rely on public transportation or walking is not advisable. By the way, if you're taking the shuttle bus, make sure to wait at the entrance by 2:40 PM for your return. While I can't say for everyone, at least one person from your group should be there. This is because the return bus has a loose check-in process. Although this didn't happen to us, someone boarded the return bus, and the driver mistakenly thought everyone was gathered, leading to an early departure. As a result, a family that arrived right on time was left stranded and had to pay a lot for a taxi to Waikiki, despite having already paid for the shuttle bus. They might have booked through a different travel company (like JTB), but it seems the operation is managed by Wet 'n' Wild. I think this aspect should be checked more thoroughly.

Aside from that, similar to other reviews, the lazy river was not operating, so those who can't ride the drop attractions have limited options. Many attractions were not running due to a lack of staff, as they were multitasking. The bodyboard attendants, who should have been providing free bodyboard tickets, told us we couldn't use them because we didn't have a band, which took time to resolve.

The facility itself is enjoyable, but due to the reasons mentioned above and the short operating hours, I think the cost-effectiveness is poor, and it might be enough to visit just once.

ハワイには何度か来たことはありましたが、今回初めてウェットアンドワイルドに来ました。楽しかったは楽しかったのですが、色々と気になる点が。
まず、レンタカーなど車が無い人は必ずシャトルバスを使った方が良いことです。公共交通機関とあわよくば歩いて行こうとするのは辞めた方が良いでしょう。ちなみに、シャトルバスの場合、帰る時は2時40分には入り口で待ってましょう。全員とは言いませんがグループなら誰か一人でも。それは帰りのバスはチェックが緩いからです。これは私達ではありませんが、誰かが帰りのバスに乗ってしまい、運転手は集まったと勘違いして予定より早く出発したせいで、集合時間きっかりに来た家族が路頭に迷い、やむなくタクシーで大金払ってワイキキまで行ったそうです。シャトルバスの金額を払ったにもかかわらずです。申し込んだのはベルトラではなく違う旅行会社(JTBとか)かも知れませんが、運営してるのはウェットアンドワイルド側と思います。この点はもう少しきちんとチェックされた方が良いように思います。
それ以外は他のクチコミと同じく、
流れるプールがやって無いので落ちる系のものが乗れない人は遊ぶのが限られる、
やっているアトラクションも従業員が少なく掛け持ちしてるためやっていないことが多い
ボディーボードの係員はボディーボードのフリーチケットのはずなのに「バンドが無いからダメ」と言われてやれるまで時間がかかる、
といったことがあります。
施設自体は楽しいのですが、上記の理由と営業時間の短さから、コスパは悪く、一度行けば良いかなと思います。

I only understand a little English, but when it comes to snorkeling, just communicate your fin size in US sizes, and once you're in the water, you can follow the staff without any issues. There were many sea turtles and beautiful fish!

On the boat, just sit back and enjoy without doing anything dangerous! The staff was very kind, providing cold water as a service and being attentive to the passengers, which made the experience very enjoyable.

The meeting place is at the location on Google Maps listed on this site, where you should look for the boat labeled "MOANA." The meeting time is 7:30, and we boarded around 8:00. The staff called out to us near the boat around that time. I highly recommend it!

片言の英語しかわからないのですが、シュノーケルではフィンのUSサイズを伝えることと、海に入ったらスタッフさんについていけば問題ないです。ウミガメやきれいな魚がたくさんいました！
船上では危ないことをせず座って楽しめばOKです！
サービスで冷たいお水を出してくれたり乗客に気配りしてくれたりスタッフさんが優しくとても楽しめました。

集合場所は、このサイトにのってるGoogle Mapの場所に行き、MOANAと書かれた船を見つけましょう。集合時間は7:30で乗船するのは8時頃でした。
8時頃にスタッフさんが船の近くで声をかけてくれました。
とてもおすすめです！

We always felt safe. The support was great. We were there with our 2 sons (4 and 11 years old). Everything worked great and everyone was very attentive. We were able to enjoy it completely as a family. Seeing the manta rays was an unforgettable experience.
Highly recommended!

I definitely want to ride again when I come to Hawaii. The scenery, with mountains and the ocean, allowed me to fully enjoy nature. I truly made the best memories in Hawaii.

またハワイに来たら絶対乗りたいです。
景色も山と海があり、大自然満喫できました。
本当にハワイ１最高の思い出ができました。

After four years since the end of COVID, I came to Hawaii with my wife. There’s a nostalgic feeling of coming back. This time, we had dinner at Taormina, where we visit every year. The staff here are very kind, friendly, and provide excellent service. Whenever we mention, “Our wedding anniversary is coming up, so we come to Hawaii every year, and this time we’re back after a long time,” they always surprise us with a dessert message plate at the end (we truly appreciate this annual gesture). The food and the wine they recommended were delicious, making this trip another wonderful memory. We want to visit again next year.

コロナが明けて4年ぶりで妻とハワイに来ました。帰って来たという懐かしさ。今回も毎年お邪魔しているタオルミーナでディナーしました。ここはお店のスタッフさんがとても親切で気さくでサービスも満点で、いつも私たちが「結婚記念日が近いので、毎年この季節にハワイに来ており、今回は久しぶりに来たよ」と言うと、デザートの最後にスイーツのメッセージプレートをサービスして下さりました（毎年サービスして下さりありがたく感じています）。お食事もおすすめしてくれたワインも美味しくて、素敵な思い出がまた一つ増えた旅になりました。また来年もお邪魔したいです。

Considering the transportation, costs, and time spent in Hawaii, I honestly hesitated before making the reservation. However, my experience was truly amazing, and I was able to enjoy a luxurious time in Hawaii! The scenery and interaction with the horses were unique, and I felt genuinely healed while riding and feeling the warmth of the horses (*^^*).

We debated on transportation, but we decided to rent a car. We were able to stop by shops in Haleiwa and enjoy garlic shrimp from a food truck (it was emotional to have it again after 15 years!) and also visited the Dole Plantation, making for a very fulfilling day that included horseback riding. The instructor spoke entirely in English, but explained things clearly with gestures. The horses were very well-behaved, and we enjoyed a relaxed ride while only lightly holding the reins (^^).

The entrance by car was a bit tricky to find, but once you see the arena, slow down a bit, and you'll find the gate. After entering through the first large gate, you'll soon see the horses. We changed into shoes in the car (my husband wore sneakers, while my daughter and I wore compact flat shoes with belts to avoid bulky luggage) and prepared by signing in and borrowing helmets and storage for our belongings. The storage was a pocket-style that could be placed on the horse's back, fitting a phone, camera, and even a small water bottle. We also got to take photos by the beach, which made for wonderful memories! (The instructor called out at just the right moments.)

We wore long pants, but there was no worry about getting dirty while riding, so we could go shopping afterward. (Since there was a bit of sand blowing, it might be a good idea to bring a change of clothes if you're concerned.) The daytime was fantastic, but I imagine the sunset would offer even more beautiful scenery, so I hope to experience it again!

The theme of this trip was to experience things that can only be done in Hawaii, and this horseback riding experience was perfect for that, creating the best memories for our family! Thank you so much to the wonderful instructor and the adorable horses ( ´ ▽ ` ) mahalo!

現地までの移動やお値段、ハワイでの滞在時間を考えた際、申し込みまで正直悩みました。しかし実際体験できての感想は、本当に贅沢なハワイ時間を過ごすことができて最高でした！！まさしくここでしか経験できない景色とお馬達との触れ合い、乗せてもらってお馬さんの温もりを感じながら本当に癒されました(*^^*)

移動手段で悩みましたが私達はレンタカーで向かい、ハレイワのお店やワゴンのガーリックシュリンプ(15年振りに食べれてそれも感動でした！)やドールプランテーションにも立ち寄れたので乗馬を含めとても充実した1日になりました。
先生はオール英語ではありますが、ジェスチャーなども交えながら分かりやすく説明してくれます。先生についていく感じで本当にお利口なお馬さん達でこちらは手綱を軽く持つ程度でゆったり乗馬を楽しめました(^^)
車での入り口が少し分かりづらいですが競技場がみえてきたら少しゆっくり走行していくとゲートがあり1つ目の大きなゲートの次のところを入っていくとすぐお馬達がみえる感じです。車で靴をシューズ(主人はスニーカー、私と娘は荷物がかさばらないよう少しコンパクトになるベルト付きのフラットシューズ)に履き替え、乗る前にサイン、ヘルメットと荷物入れを借りて準備します。荷物入れはお馬さんの背中に置かせてもらえるポケット式のもので携帯やカメラ、小さいものであれば水筒も入るサイズです。途中浜辺のところで写真も撮ってもらえて最高の記念になりました！！(程よいタイミングで先生が声を掛けてくれます)
服装は長ズボンになりますが乗った際に汚れてしまうようなことはなくそのまま買い物などできました。(若干砂が舞うので気になる方は着替えを持参されるといいかもです)
日中も最高でしたがサンセットの時間はさらにいい風景なのだろうと思うので、また体験できたらと思いました！

ハワイでしか体験できないことをが今回の旅行のテーマだったので、こちらでの乗馬体験はまさしくそれにぴったりで、家族の最高の思い出になりました！！
素敵な先生、そして可愛いお馬さん達、本当にありがとうございました( ´ ▽ ` )mahalo！

We were the only Japanese people there, but it wasn't a problem that we couldn't speak English. There was some music and drinks that we could pay for as we went, and looking at Waikiki from the sea was a different experience that made for a very satisfying time.

日本人は私達だけでしたが英語が話せなくとも問題無いです。多少の音楽と、都度払いのお酒があり、ワイキキを海から眺めるのは又違う体験でとても満足した時間を過ごせました。

Seth and his crew were awesome. Very knowledgeable about the history of the island, It’s vegetation and wildlife.
A most return outing with Kauai Backcountry Adventures.
He expressed Safety was first. And his crew were very helpful in keeping us together. Lunch was great and plentiful. Great location and a ton of fun. Thanks Mike and Barb ‍♂️

I participated with my 2-year-old and 4-year-old children. The kids were able to see manta rays while my husband and I took turns. The conditions seemed good, and we were able to see more than five manta rays up close. I took some motion sickness medication just in case, but the kids didn't get seasick at all and had a great time. Thank you for taking photos with the sunset from the boat and for the hot chocolate. I brought warm clothing, so I wasn't cold at all, and everything was fine. I will definitely go again when I visit the Big Island! ♡

２歳と4歳の子供達と一緒に参加しました。
子供達は船上から、私と主人は交代でマンタを見せていただきました。
コンディションも良かったようで、間近に5枚以上のマンタを見る事ができました。
酔い止めは一応飲みましたが、子供達も全く酔う事なく、楽しめました。
船上から夕日と一緒に記念撮影していただいたり、ホットチョコレートをいただいたりありがとうございました。
防寒着も持って行ったので寒くもなく、大丈夫でした(^^)
またハワイ島に行った際には絶対行きますね♡

It was good. My luggage was minimal, but not too minimal, which was fine. I could fit a suitable bag under the seat on the boat. I didn't bring any money to reduce my luggage, but I needed cash for tips.

よかったです。荷物は最小限ですが、最小過ぎなくていいです。適当な鞄を船の座席の下に入れられます。荷物減らすためにお金も持って行かなかったけどチップのために現金は必要でした。