All Reviews for Family & Accessible Travel

Amazing sunset & night sky! We loved learning about stars. This tour is 100% worth it.
A special thanks to our tour guide Yoshi:
- He picked us up at our hotel right on time, we didn’t have to wait a minute!
- He bought us donuts for the ride and told us great stories about Maui along the way.
- The tour was well prepared: we had chairs and blankets to watch the sunset, and binoculars and telescope tonwatch the stars
- He was toughtful and offered us hot tea and coffee when he saw us shivering from cold (much needed!)
Thanks again!

We participated as a couple. The tour guide was very fun and kind, and thanks to them, we had the best experience. I would like to join this tour again next time.
Here is some information to share:
- The explanations were in English, but important points were translated using a translation app.
- In the experience report, it was mentioned that photography was not allowed at the fallen tree in Jurassic Park, but there was actually a good amount of time for photos later on.
- The guide took many pictures of us at great locations, creating wonderful memories.
- At the end, everyone in my tour group was giving tips of about $10 to $20 each.

夫婦二人で参加しました。ツアーガイドさんがとても楽しく親切な方で、お陰様で最高の体験が出来ました。次回もこのツアーに参加したいと思います。
以下、情報共有まで。
・説明は英語なのですが、重要な箇所は翻訳アプリを使って翻訳してくれました。
・体験談では、ジュラシックパークの倒木の箇所で撮影は出来ないと書かれてありましたが、後半の方にしっかり撮影時間がありました。
・ガイドさんが絶好のロケーションでたくさん写真を撮ってくれるので、素敵な思い出が形になります。
・終了時に、私が参加したツアーの皆さんは大体1人10～20＄のチップを渡していました。

After four years, I took a solo trip to Hawaii. Since I don't drive, I always book a shuttle to Waikiki. I usually use HIS, but there happened to be no availability, so I booked Roberts Hawaii. Since it was my first time, I was worried about not knowing the location, but when I started walking right from the personal exit, the reception came into view immediately. I was relieved, showed my voucher, and was able to get on right away. The transfer to my hotel in Waikiki was smooth, allowing me to use my time effectively. I plan to book again next time I go.

４年ぶりのHAWAII一人旅、車を運転しないのでワイキキ迄の足はいつも送迎シャトルを予約しています。いつもはHISを利用するのですが、たまたま空きが無く、ロバーツハワイを予約しました。初めてなので、場所が分からなかったらどうしようかと思い個人用出口から右に歩き始めたら、受付がすぐに目に飛び込んできました。ホッとしてバウチャーを見せたところ、直ぐに乗せていただき、スムーズにワイキキのホテルまで移動でき、時間を有意義に使う事が出来ました。次回行く時も予約しようと思います。

I enjoyed it more than I expected. You can leave your luggage at the office, but there is space in front of the Segway where you can store small bags. They suggest a tip of 15% or more, but it seems you don't have to follow that if you don't want to. By the way, tips can also be paid by card, which was helpful since I didn't have any cash.

予想していた以上に楽しめました。オフィスで荷物を預けられますが、セグウェイの前に収納できるスペースがあるので小さい荷物でしたらそこに入れられます。チップは15%〜の金額を提示してくれますが、気持ち次第なのでそれに従わなくても良さそうでした。ちなみにチップはカード払いも可能です。現金を持っていなかったので助かりました。

I arranged for a pickup from Waikiki, which made getting around easy. The Segway was easier to ride than I expected, and the weather was great with stunning views.

ワイキキからの送迎をつけてもらったので移動が楽でした。セグウェイは思ったよりも乗りやすくて、天気も良くて景色が最高でした。

This was an amazing tour! Our guide was so knowledgeable. Gorgeous views and so many stars. We even got to see Saturn and the Milky Way! Both our kids 11 &15 fully enjoyed it. One said it was their favorite activity on our trip. We will definitely be doing it again on our next trip to Maui. It’s does get cold at the top, so make sure you bring layers, hat and gloves! Blankets are provided!

Incredible and magnificent scenery! You can't experience this anywhere in Japan! You absolutely have to do it! I had a bit of muscle soreness afterward. Next time, I want to try the buggy ride too!

凄い壮大な絶景！日本でね絶対に味わえない！
絶対にやった方がいい！少し筋肉痛になりました。次はバギーもやってみたい！

Upon arriving at the airport and exiting, there was a staff member right in front of me, and I was able to join them immediately. There were only three groups, so we departed without much waiting. It was smooth, which was great.

空港へつき、出口へ出ると目の前にスタッフのかたがいらっしゃりすぐに合流。
3組のみでほぼ待たされずことなく出発でした。
スムーズでよかったです。

This is a cruise where you can enjoy a leisurely sunset. It sails from Aloha Tower to the area around Diamond Head and returns while you enjoy the sunset. From the sea, you can see the hotels of Waikiki and the sunset illuminating Diamond Head. The climax is the beautiful sunset. All the passengers went out onto the deck to enjoy the sunset. There is also live music on board, creating a fantastic atmosphere. You can also purchase light snacks, making it easy to enjoy the experience.

ゆっくりサンセットを楽しめるクルーズです。
アロハタワーから、ダイヤモンドヘッド辺りまで航行し、サンセットを楽しみながら戻ります。
海からみる、ワイキキのホテル群、西陽のあたるダイヤモンドヘッド。
クライマックスは美しいサンセット。
乗客は皆デッキに出て、サンセットを楽しみました。
船内には生演奏も入り、雰囲気抜群。
軽いおつまみも購入できるので、気軽に楽しめます。

It was hot for a long time, and sitting on the horse for two hours was tiring, but it was a valuable experience! Next time, I want to participate early in the morning!

時間的に暑くて、2時間ウマの上に座ってるのが疲れましたが貴重な体験ができました！
今度は朝早く参加したいです！

Thank you for taking photos and creating memories. It felt great to have a panoramic view of Waikiki from a height of 120 meters. I highly recommend it.

写真撮影もしてくださり、思い出になりありがとうございました。
120メートルの高さで、ワイキキが一望できてとても気持ちよかったです。
とてもおすすめです。

We drove on a bumpy forest road with a big truck, and the views of the Ko'olau Mountains and China Man Hat Island were very beautiful. The driver was a woman, and she was skilled at driving and very entertaining to talk to.

大きなトラックでガタガタ道のアップダウンの激しい林道を走り、コーラウ山脈や海にはChina Man Hat Islandが見えてとても綺麗でした。
とくにドライバーが女性で運転も上手でおしやべりがとても面白かった。

I had the experience in September. The car was exclusively ours, with no other customers present.

We secured Krispy Kreme donuts and recommended food, and after taking a break along the way, we drove to the summit over 3000 meters high. They provided us with warm clothing and blankets as a precaution against the cold, and while sitting and enjoying warm drinks, we were captivated by our conversation with Yamapi-san, almost missing the sunset (laughs). After sunset, we moved to the opposite side and saw a fantastical moon in a sky transitioning from red to blue.

As it got darker, we looked up at the stars and constellations, received explanations, and observed various celestial bodies through a telescope, creating an extraordinary experience.

Yamapi-san has climbed Haleakalā over 3000 times, so we felt safe leaving it in his hands. I was worried about altitude sickness and motion sickness, but I felt fine, and his stories were very interesting. He listened eagerly to our conversations, making it an enjoyable tour from start to finish.

I will definitely rely on him again when I visit Maui. Thank you very much.

9月に体験させていただきました。
車内は他のお客様はおられず私たちだけで貸切の状態での参加となりました。

クリスピードーナツやオススメフードを確保して、途中休憩を挟みながら、車で3000メートル超えの山頂へ。
防寒対策として防寒着や毛布を貸してくれ、椅子に座って暖かい飲み物をいただきながらの夕日鑑賞でしたが、ヤマピーさんとのお話しに夢中になってしまい、危うく夕日を逃すところでした(笑)
日没後は反対側に移動し、赤色から青色のグラデーションの空の中、幻想的な月を見れました。
周りが暗くなり、空を見上げながらの星座や星の説明、望遠鏡でのさまざまな天体観測が出来、非日常な体験が出来ました。

ヤマピーさんのハレアカラ登頂は3000回を超えているとのこと。安心してお任せできます。
高山病や車酔いを心配していましたが、体調を崩すことなく、そしてお話がとても興味深く、私達の話も熱心に聞いてくれて、終始楽しいツアーとなりました。
またマウイ島に行く際はお世話になります。
ありがとうございました。

It was a transfer from the hotel to the airport. They helped with loading and unloading the luggage, and we arrived safely without any issues with the flight time. I would like to request this service again next time.

ホテルから空港迄の送迎でした。
荷物の積み込み、積み下ろしもサポートして貰えましたし、安全運転で且つ飛行機の時間にも問題無く到着する事ができました。次回もお願いしたいと思います。

I had to quickly book this tour because the buggy tour was sold out, but it turned out great. On the day of the tour, we were picked up at 7:30 at the Sheraton Aloha Landing, and there was a briefing for all the tours at the site (since my English isn't very good, we could hardly understand anything, only the e-bike registration and the location of the restroom). There were six participants in total: a couple from Europe, a couple from Korea, and us, plus the guide, which made for a small group. At registration, we were instructed to store larger bags in lockers. You can buy drinks on-site, but they're not particularly cheap, so I recommend bringing your own.

The instructions on how to operate the e-bike and safety precautions were provided in a video with Japanese subtitles, which was helpful. My wife, who usually only rides a regular bike, was a bit scared, but there was practice before we started, and she seemed to get used to it and enjoy the ride. The small group size and the guide's constant consideration made us feel at ease.

We stopped at filming spots and beautiful views to take photos with the guide. The scenery was amazing! There were many spots where we encountered people on buggies or trolley tours; while the routes were different, I think they covered similar highlights. I had originally aimed for the buggy tour, but seeing the buggies moving slowly in a line made me realize it wasn't the thrilling experience I had imagined. The e-bike allowed me to go at my own pace, and both the handling and speed felt fantastic, leaving me very satisfied.

We returned to the starting point at 11:30 and finished by buying hamburgers at a restaurant (the taste was average), had lunch, and departed for home at 1:00 PM. I chose the morning-only tour, and it was just right.

バギーツアーが売り切れたため急遽こちらのツアーを予約しましたがよかったです。当日はシェラトンのアロハランディングに7：30ピックアップ、現地で全てのツアーまとめてブリーフィングがありました（英語が苦手な私達はほとんど聞き取れず、e-bikeの受付とトイレの場所だけ理解できました）。e-bikeは欧米人夫婦、韓国人夫婦と私達夫婦の6人の参加者＋ガイドさんの少人数でした。受付時に荷物が大きい方はロッカーに預けるよう指示されます。現地で買えますが、特別安くはないので飲み物持参をオススメします。
操作法や注意事項の説明は動画で、日本語字幕があり助かりました。普段ママチャリしか乗らない妻は怖がっていましたが、スタート前に練習もあり、道中は慣れて楽しめたようです。少人数で、ガイドさんが常に気遣ってくださったのも安心でした。
映画の撮影スポットや景色がいいところで自転車を止め、その都度ガイドさんに写真を撮っていただけました。景色最高です！途中でバギーやトロリーツアー？の方々とも一緒になるスポットも多く、ルートは違うのでしょうが共通点もあり見どころは押さえてあると思います。もともとバギーツアーを狙っていましたが、バギーがゆっくり列で進んでいたのを見ると、私がイメージしていた疾走感のあるものではなさそうだったので、自分のペースで進めるe-bikeは操作感、疾走感ともに非常に気持ちがよく大満足でした。
11:30にスタート地点に戻って終了、レストランでハンバーガーを買って（味は普通）、ランチを済ませて、13:00出発で帰宅しました。午前だけのツアーを選びましたが丁度良かったです。

We participated as a couple in our thirties. By chance, the receptionist was Japanese, and after handing over our voucher, we were guided to our seats. Since it was a VIP buffet, we received a drink service voucher and had priority in the buffet line. The seating was at a long table, and for pairs, we were seated next to each other, while the opposite side was a different group. Since we couldn't speak English well, it felt a bit awkward. However, the food was very delicious, and we were satisfied. During dinner, there was also a hula dance performance, and although we didn't participate in the dance lesson that took place, we enjoyed it to some extent.

The Rock-a-Hula show featured professional dancers performing hula, which was of impressive quality and enjoyable until the end. I recognized many parts of the Michael Jackson impersonation, but I was not familiar with Elvis, which made me feel a bit out of sync with those around me.

アラサー夫婦二人で参加しました。たまたまなのか日本人の受付の方で、バウチャーを渡すと案内してもらえました。VIPビュッフェとのことでワンドリンクのサービス券と、ビュッフェに並ぶ順番が優先されました。席は長テーブルで、ペアの場合隣通しで案内されるので、正面は別グループの方でした。英語ができない私達は少し気まずかったです。ただ、食事は非常に美味しく満足でした。ディナー中もフラダンスもあり、途中行われたダンスレッスンには参加こそしませんでしたがまずまず楽しめました。
ロック・ア・フラショーはプロのダンサーたちのフラダンスはさすがのクオリティで見応え十分で最後まで楽しめました。マイケルジャクソンのモノマネは知っている部分も多かったですが、エルヴィスはほとんど知らず周りとはやや温度差を感じました。

Definitely the sun set cruise is one of the best , and most beautiful experience we had. Great food , great live music and great and delicious food .

Live music, great food , awesome crew ! Everything was perfectly organized.

First, we had a meal. The food was delicious. They guided us in order, so we could eat without feeling rushed. The show featuring Elvis was amazing. He came to the audience and was very engaging. The fire dance was also wonderful. I thought the hula dancer was fantastic, as she perfectly executed various other dances as well. However, the most impressive was Michael. He was a bit overweight, but his face resembled the original.

The location was hard to find. We were about 30 minutes late. I recommend checking the map thoroughly before heading out.

まず、最初に食事でした。食事はおいしかったです。順番に案内してくれるので、焦る事なく食べる事ができました。ショーはエルビスが最高でした。客席まで来てくれて、サービス精神旺盛でした。炎のダンスも素敵でした。フラダンスを踊るダンサーは、他の色々なダンスも完璧にこなして素晴らしい、と思いました。でも、1番印象的だったのは、マイケルでした。太り過ぎだろ、、、顔は似ていました。
場所が分かりにくいです。30分位遅刻しました。しっかり地図を確認して出かけるこおをお勧めします。

I had confirmed with the instructor, but the snorkeling gear wasn't properly attached, and I panicked because I couldn't breathe on the surface. So, I had to retire midway.

There were two instructors, but it was stated that they could handle a maximum of five people, yet it felt like one instructor was managing almost ten people. It seems like there's some exaggeration in the description.

I felt uneasy entering the water without proper safety checks. This company seems to operate smoothly every time, but it feels like a miracle that no accidents have occurred.

I would like participants to join with a sense of personal responsibility.

インストラクターにも確認してもらっていたのだが、シュノーケルの器具がちゃんと付けられてなく海上で息が出来なくてパニックになった。なので途中でリタイアした。
インストラクターは2人だが、最大５人と記載があるがほぼ1人で10人をみている状況だった。記載に誇張があるように思える。
安全確認もほぼせずに海に入って不安があった。
この業者は毎回流れるように仕事をこなしているが、事故が起こっていないのが奇跡に思えた。
参加される方は自己責任という気持ちを持って参加していただきたい。

Staying at the Hilton made transportation convenient.
I had to wait about 30 minutes from the meeting time until being shown to my seat. There is room for improvement.
The prices differ between the stage area and other areas. The order for the buffet is also different.
Once you take your meal, it will be cleared away afterward, so it's necessary to take what you want at the beginning without hesitation. The show time has also become shorter than before.

ヒルトン宿泊だった為、移動は便利であった。
集合時間から、席への案内まで30分程待たされた。改善の余地あり。
ステージの周囲とそれ以外で価格が違う。ブッフェの順番も違う。
食事は1回取ると後は片付けられるので、遠慮なくはじめに取っておく必要がある。ショーの時間も以前より短くなった。

This was an outstanding dinner and show. Food was delicious and drinks were always being served. You never had to ask for drinks because there was always someone walking by with a tray full. The show was amazing and educational. The Dancers were incredible and the women were beautiful!
I highly recommend it!!

I used this place for dinner. The B course had just the right amount of food to fill us up, and my wife was able to finish it all. There are Japanese-speaking staff at the reception, so you can enter with peace of mind. The staff in the hall were also friendly and cheerful, and they spoke to us in broken Japanese. Of course, the food was incredibly delicious. This is a place I would like to visit again next time.

ディナーで利用させて頂きました。
Bコースは、ちょうどお腹いっぱいになるくらいの量で妻も完食出来るくらいです。
日本人？の受付スタッフもいらっしゃるので、安心して、エントリーできます。
ホールの方も明るく気さくな方が多くて、片言の日本語で話しかけてくれます。
もちろん料理も最高に美味しかったです。
また、次回も利用したいお店です。

We set off on a boat with a group of about 10 people. There were 2 staff members who were friendly and communicated in simple Japanese. The clear weather allowed us to enjoy a stunning view of Waikiki from the sea, which was breathtaking! I recommend this to everyone visiting Honolulu.

10名ほどのグループでボートに乗り出発。
スタッフは2名、フレンドリーで簡単な日本語の対応もしてくれました。
快晴で飛んだ海上からはワイキキの景色が一望できて、圧巻でした！ホノルルにいくすべての人におすすめ。

It was amazing to see sea turtles and colorful fish up close. The staff were very kind and provided explanations in Japanese, which made me feel very at ease! Participating was a great memory.

ウミガメやカラフルな魚たちを近くで見れたのが最高でした
スタッフの皆さんもとても親切で日本語での説明もしてくださったのでとても安心でした！
参加してとても良い記念になりました。

Guides were amazing! Wonderful stories about Hawaii, fun stops and beautiful scenery!

Tour guides, Nala and Marissa were awesome!! Nice, relaxing fun time.

Freindly and nice crews
Good explanation
Great Atmosphere
Good Water Activity
Great experience of watching wild dolphin

but just want to improve for food bit more…

My first parasailing experience was so much fun! I participated in the last session at 5 PM and was able to see Diamond Head and the streets of Waikiki illuminated by the sunset from above.

There was one instance where it was canceled due to strong winds, and I had to change the date and rebook. I received the cancellation notice via email about 2 to 3 hours in advance.

There were about 10 to 15 participants, and besides us, there was one other Japanese person, so we took photos and videos of each other from the boat. I participated in parasailing with my smartphone in a waterproof case, and while descending, my butt and feet touched the sea, but my upper body was fine, so my smartphone didn’t get submerged.

I couldn’t find any changing rooms or restroom spaces, so I went back to the hotel as I was.

人生初のパラセイリング楽しかったです！
最終の17時から参加して、夕日に照らされるダイアモンドヘッドやワイキキの街並みを上空から見ることができました。
１度は強風の影響で中止となり、日程を変更して再予約をしての参加となりました。
中止の連絡は2〜3時間前にメールが届きました。

参加人数は10〜15名ほどで、私たちの他に日本人が1苦味いらっしゃったので、お互いに写真と動画を船から撮り合いました。
スマホを防水ケースに入れてパラセイリングに参加しましたが、降下する際にお尻や足が海につくくらいで上半身は無事だったので、スマホが水没することもなかったです。

更衣室やトイレ等の着替えられるスペースは見当たらなかったので、そのままホテルまで帰りました。

The shuttle service to and from the hotel made it easy to get around, and I was able to receive explanations about tourist spots and snorkeling in Japanese, allowing me to enjoy the experience with peace of mind! The hamburgers we had on the boat were truly delicious... After getting into the water, it gets cold, so I think it's a good idea to prepare something to wear over your swimsuit (like a rash guard), hot water, a bath towel, and a change of clothes for after disembarking! It was a unique experience that I thoroughly enjoyed in Hawaii!

ホテルからの行き帰り送迎ありで楽に移動でき、日本語で観光スポット、シュノーケリングの説明を受けることができ、安心して体験を楽しめました！
船上で食べるハンバーガーも本当に沁みるおいしさでした…
海に入った後は寒くなるので、上から羽織れるもの（ラッシュガード等）、白湯、バスタオル、下船後の着替えなどを用意しておくとよいと思います！
ハワイならではの体験かつ、心ゆくまで堪能できました～