All Reviews for Family & Accessible Travel

I found this tour when I was thinking about going to Haleiwa to eat garlic shrimp. I had also wanted to try horseback riding for a while, and riding by the beach sounded wonderful, so I signed up.

Kaz, our Japanese guide, cheerfully talked to us during the drive and introduced the scenery we saw from the car window. The other members of the tour were all nice people, and when they heard it was our honeymoon, they applauded. The horse I rode was a bit mischievous and kept moving forward, which was scary at first, but I got used to it and had a great time. There were two instructors who closely watched over us, which made me feel safe. They also took a lot of pictures along the way!

After returning to Haleiwa, we went to the garlic shrimp food truck recommended by Kaz. Thanks to him making a phone call, we were able to enjoy delicious garlic shrimp without having to wait. This gave us extra time to visit Matsumoto Shave Ice and enjoy some shops. On the way back, instead of just dropping us off at the meeting point, they took us close to our hotel. It became a wonderful memory. Thank you very much!

ハレイワに行ってガーリックシュリンプを食べたいなぁと思っていた時に見つけたこちらのツアー。乗馬もしてみたいなと以前から思っており、海辺で乗馬なんて素敵！と思い申し込みました。
日本語ガイドのカズさんは行きの車内で明るくお話して下さり、車窓からの景色の紹介をしてくださいました。ツアーに参加されたメンバーの方も良い方ばかりで、ハネムーンというと拍手して下さいました。乗馬はやんちゃなお馬さんだったのか前へ前へと進んで最初は怖かったのですが、途中から慣れて楽しく過ごせました。インストラクターの方も2人ついてきちんとみて下さるので安心でした。途中写真も沢山撮ってくださいました！ハレイワに戻ってからはカズさんお勧めのガーリックシュリンプのフードトラックへ。電話をかけて下さっていたおかげで美味しいガーリックシュリンプを待たずに食べられました。そのおかげで時間も余裕ができ、マツモトシェイブアイスにも行け、雑貨屋さんなども楽しめました。帰りは集合場所でなく、ホテルの近くまでそれぞれ送ってくださいました。素敵な思い出となりました。ありがとうございました！

While waiting for my bag at baggage claim, a representative from Roberts Hawaii called my name. They helped carry my luggage and guided me to the meeting point with other passengers. After that, they escorted me to the bus. Although they didn't speak Japanese, I felt reassured knowing they would take me to my booked destination (Hilton Hawaiian Village).

baggage claimでbagを待っていた所、ロバーツハワイの担当者が名前を呼んでくれた。そして、荷物を運んでくれ他の同乗者との待ち合わせ場所まで案内してくれ待機する。その後、バスまで案内してくれた。日本語はできないが、予約時に申し込みしていた目的地（ヒルトン•アイランダー）まで案内してくれるので、安心だった。

You can feel the Christmas Season riding in the open air bus. Me and my family had a great experience. Love the music playing so much. Thank you!

The instructor was very good at Japanese and explained everything carefully! I had a lot of fun!!! However, it took a long time to download the photos and videos, so I would appreciate it if they could send them directly to my phone via AirDrop or something similar.

インストラクターの方も日本語が上手で丁寧に説明してくれました！とても楽しかったです！！！
ただ写真や動画がダウンロードに時間がかかるので、送ってもらうのに直接携帯にAirDropなどで送っていただけると助かるなと思いました。

First of all, there was no guidance in Japanese from start to finish. The dining setup was not at individual tables but rather at a long table for more than ten people. We attended as a couple, and instead of having reserved seats, we were guided to sit in order, side by side rather than across from each other. As soon as we sat down, drinks were served, but it seemed there was a set time for the meal, so we couldn't eat right away. There was one pineapple slice for every four people, so we passed the time eating that, but honestly, it wasn't sweet or particularly tasty. The buffet was served in order based on instructions. I thought the food was delicious. I was surprised by how rare the roast beef was! The dessert was also tasty. The show during the meal was good, partly because it was close! After the meal, we moved to the theater, but I wasn't sure when to move or which seats were ours. I entered the theater based on the flow of people, and once inside, we were also guided to our seats in order. Since we entered early, we ended up with pretty good seats! There was no information or stickers given to us. Even though we didn't know Elvis, we had a great time at the show. After it ended, we had the opportunity to take photos with the cast, and we took plenty without hesitation and left happily.

まず、日本語での案内等最初から最後まで一切ありません。食事は個別のテーブルではなく、10人以上の長テーブルで、夫婦で参加しましたが、予約席というか、順番に席をはじから案内され、向かい席でなく隣で並んで座りました。座ってすぐにドリンクが出ましたが、食事は決まった時間があるようでなかなか食べられなく、４人に１つパイナップルが置いてあるので一切れですがこれを食べながら時間をつぶしました、正直これは甘くもなく美味しいとは言えません。ビュッフェは順番に指示があってから取りに行きます。味については美味しいと思います。ローストビーフの生すぎるのには驚きました！デザートも美味しかったです。食事中のショーも近かったせいもあるが良かったです！食後にシアターに移動ですが、これがいつ移動したらいいのか、どの席なのかわからなかったです。人の流れを見て自分の判断でシアターに入ると、中に人がいて、ここでも順番に席を案内されました。早めに入ったせいかなかなかいい席でした！何かステッカーをもらうとか案内をもらうとか何もありません。ショーはエルビスを知らない我々でも大変楽しかったです。終了後、キャスターとの写真撮影が可能で、遠慮せずドンドン撮って楽しく帰りました。

Very knowledgeable Pilot. The views were majestic and gave me little room for surpassing this experience in any other location. The Jurassic trail was overwhelmingly beautiful. The Napali coast line is like a dream. I would highly recommend this tour. Ask for Steven as your pilot.

I was suddenly canceled on, and when I inquired, I couldn't get in touch, so I went directly to the location, but there was no staff present. (There were also a few others waiting for the same reason.) After that, I was asked via email whether I wanted a refund or to change to another day, and when I chose to change to the next day, it was canceled again. I had changed into my swimsuit and arrived on time, but after being kept waiting, I was told that the engine was having issues. I was really looking forward to parasailing on that day, which was my last day, and I am filled with disappointment. I want my time back. I will not be making a reservation here again.

突然キャンセルされ、問い合わせましたが連絡がつかなかったので直接現地に行ったところスタッフが誰もいませんでした。(他にもちらほら同じ理由で待機しているであろう方々がいました)
その後メールで返金か別日に変更するか聞かれ、翌日に変更してもらったところ、翌日もキャンセルされました。水着にも着替え、時間通りに到着したのに待たされた挙句今日はエンジンの調子が悪いからと言われました。その日は最終日でパラセーリングを楽しみにしていたのにとても残念な気持ちでいっぱいです。時間を返して欲しいです。
もうここで予約はしません。

I participated because I wanted to experience something that I can't enjoy in Japan during my first trip to Hawaii. It rained from the morning of the reserved day, and I received a call first thing in the morning from Genie, who suggested, "Since the weather is bad today, let's change it to tomorrow afternoon!" The change turned out to be a great decision, as the next day was clear and sunny! The staff were very polite and taught us well, and even though I was nervous, I was able to ride smoothly and had a very enjoyable two hours! It was fun to feel the wind. Genie was cute, kind, and the best! (＾＾) Since we were the first group this time, I want to join the Segway tour again with all my friends next time.

初めてのハワイで、日本では味わえないことがしたいと参加しました。
予約した日の朝から雨で、朝いちばんにお電話をいただき、「今日は天気が悪いから明日の午後に変更しよう！」とジーニーさんから提案していただき変更。変更が大当たりで翌日は快晴でした！
スタッフの方も丁寧に教えていただき、ドキドキしながらもスムーズに乗れるようになって、とても楽しい2時間をすごせました！風を切るのが楽しかったです。ジーニーさんもキュートで親切で最高でした！（＾＾）
今回私たちは先発隊だったので、次回は友達みんなでまたセグウェイツアーに参加したいと思っています。

The boat itself was nice and the crew were lovely. Thankfully there was a place to hide slightly from the waves but it's also where the sea sickness gets really bad. My 14 son started to not feel well then a lady across from him got sick so that didn't help.

When they say it's an "adventure and you WILL get wet" they aren't lying. There were huge ups and downs and everyone was soaked.

The food was good and again the crew was lovely.

Definitly not a "smooth dinner cruise"

I was not sure what to expect but I was very pleased with this experience. The crew was very pleasant, patient and knowledgable. They were very patient with some older guests and made sure they were safe and comfortable.
We ended up meeting several other boats so we had a lot of plankton for the Manta. Those beautiful fish did not disappoint! Although touching the manta is prohibited, they come close enough to touch! Bring your underwater camera for some great pictures and video memories!

No words can describe it.
It was a great experience

I participated in a 2.5-hour tour in the morning session. There were 12 participants from various countries, and we were the only Japanese attendees. The guides were two women.

I was anxious because I hardly speak English, but the guide, Jackie, was kind and spoke slowly using gestures, occasionally mixing in some Japanese to check on us. There was also a Japanese version of the consent form.

Based on our riding experience, we were able to choose a horse that suited us well. I rode Stormy, who has also been ridden by Jun Hasegawa! We started with a briefing, gave the horse some water, and then set off!

The horseback riding took place on a vast area where we walked and ran, and along the way, we saw Japanese wagyu and cedar trees, with the guide providing information. The weather and scenery were great, and it felt wonderful. Although the land was really expansive, the 2.5 hours flew by. If you're afraid of running, you can also go at a slow walk. There are spots along the way where you can take group photos with beautiful scenery.

When running, you kick the horse, and when stopping, you pull the reins. As long as you keep your heels down while riding, you should be fine.

It was truly a fulfilling 2.5 hours, an amazing experience that you can only have in a vast place like Hawaii Island. I definitely want to do it again.

I am grateful to the two guides, the other participants, and the horses. Thank you very much.

Additionally, the staff at Veltra were very courteous in handling time changes and schedule adjustments, which I appreciated.

午前の部の2.5時間のツアーに参加しました。
参加者は12名で多国籍で、日本人は私たちのみでした。ガイドさんは女性2名でした。

英語がほとんど話せないので不安でしたが、ガイドのジャッキーさんが親切で、ジェスチャーを使ってゆっくりと話してくれたり、時折日本語を混ぜて、気にかけてくださいました。同意書も日本語版がありました。

乗馬経験に合わせて、相性が良い馬を選んで貰えます。私は長谷川潤さんも乗ったことがある、ストーミーに乗りました！初めにレクチャーを受け、馬に水を飲ませて、出発です！

乗馬は、とても広大な土地で歩いたり、走ったり、途中和牛がいたり、杉の木があったりガイドもして貰えました。天気も景色も良くて、とても気持ちが良かったです。本当に広い土地でしたが、2.5時間があっという間でした。走るのが怖ければ、ゆっくり歩くこともできます。途中景色が良いスポットでグループ単位で写真撮影もして貰えます。

走らせる時は馬を蹴り、止まる時はロープを引っ張り、馬に乗っている時に踵を下にすることを気をつければ、ある程度大丈夫だと思います。

本当に充実した2.5時間で、ハワイ島のような広大な場所でしか体験できないような素晴らしい体験でした。また絶対にやりたいです。

ガイドのお二人と参加者の方とお馬に感謝です。ありがとうございました。

また、ベルトラの方が時間変更や日程調整などとても丁寧に対応してくださり、ありがたかったです。

I received a cancellation notice because the Japanese tour didn't meet the minimum number of participants, but I joined in with an English guide and it was quite fun! I laughed a lot.

The guide talked non-stop like a radio DJ, but I got used to it surprisingly well. Since I'm in a foreign country, this is also acceptable! He spoke to us in slow English, which was nice.

It was raining at Manoa Falls, but the weather was actually quite nice for feeling the essence of Hawaii. The greenery was more vibrant, and the sound of the waterfall was very refreshing.

The ocean is great, but the mountains are nice too.

P.S. I actually participated in a trial tour with Lucky Man, the owner of this tour, four years ago. It's a shame that it seems to no longer exist, but I really enjoyed having a guide who wasn't just focused on tourism. I had hoped to see him again, but it's unfortunate.

　日本人ツアーが定員満たずキャンセルの連絡がきましたが、英語のガイドで楽人に交じって参加。。。。結構面白かったです！大爆笑。
　ラジオのDJを聞いているようにしゃべりっぱなしのガイドでしたが、耳になじんで意外といけました。一応外国に来ているんだからこれもありです！
私たちへの問いかけはゆっくり目の英語にしてくれました。（笑）
　マノアの滝は雨でしたがハワイを感じるの実はなかなかよい天候（笑）緑がより緑で滝の音ととても新鮮です。
　海もいいけど山もよいですね。
　追伸、このツアーのオーナーのラッキーマンに実は4年前にトライアルツァーに参加。。。もうないみたいで残念でしたが、観光じゃないガイドがとてもよかたです。（笑）また、お会いしたいと思っていましたが、残念でした。

The weather is absolutely amazing!
The sky is beautiful!
The sea is beautiful!
The view of Diamond Head was the best!!!

The boat ride was also very pleasant!!!!!!!

めちゃくちゃいい天気！
綺麗な空！
綺麗な海！
ダイヤモンドヘッドまで見渡せて最高でした！！！

ボートも気持ちよかった！！！！！

I was very grateful for the detailed explanations and precautions provided by the Japanese guide for activities that could be life-threatening if one missteps, such as being in the ocean. However, I was strictly lectured about the cultural differences between Hawaii (America) and Japan, mainly regarding the tipping culture and the quality of service.

I am already aware of these differences and do not expect the same level of service as in Japan while abroad. I understand that some participants may not grasp these concepts, but the way it was conveyed felt quite condescending, almost as if the guide was ashamed of Japanese people. I understand the sentiment, but it was uncomfortable. It would have been better to casually say something like, "Please leave your tips here at the end. Feel free to ask if you have any questions," rather than raising one's voice and dragging out the explanation.

Additionally, during the dolphin watching from the boat, when the dolphins were only visible in the distance, the guide said to the Japanese guests (not us), "You've seen them, right? Hurry back to your seats!" which left a bad taste in my mouth. We participated to see the dolphins, after all. Perhaps it was due to concerns about seasickness? Again, I thought the delivery could have been better.

On a positive note, the explanations about the ecology of sea turtles and dolphins, as well as the advice for dolphin swimming, were very helpful and appreciated. Thanks to that, I was able to jump in without hesitation and saw both dolphins and honu.

Regarding the activity plan, I was looking forward to snorkeling, SUP, and water slides besides dolphin swimming, but the time was very short, and we couldn't do SUP, which was disappointing, though I understand it was due to the schedule. It felt like a bonus. If given another opportunity, I plan to participate in these marine activities with dedicated time.

While I have shared many critiques, I want to emphasize that we did not experience seasickness thanks to effective medication, and we were able to encounter dolphins and honu, which was very moving, so I am glad we participated. The staff, aside from the aforementioned issues, were all very friendly, cheerful, and enjoyable to be around. The photographer was also very nice and provided detailed answers about dolphin ecology. We were able to purchase many photos for just $65, which became a wonderful memory. Thank you.

Regarding tips, Japanese participants often wonder how much to give, so I’ll share my thoughts for reference. The Japanese guide mentioned that the usual tip is around 20%, with a minimum of about 10%. When we participated in other activities where we received excellent service, we each gave 25%. For those who provided exceptional service, we also give individual tips separately. For this activity, we tipped about 15% each. We also left about 10% collectively for the shuttle bus.

日本人ガイドは海という一歩間違えると命を落としかねないアクティビティでは細かな説明や注意事項を聞くのにとてもありがたかったです。が・・・
ハワイ(アメリカ)と日本の文化の違いについて厳しく説明されました。
主にチップ文化やサービスのクオリティの違いについてです。

そんなこと承知の上ですし海外にきて日本と同等のサービスなど求めておりません。
参加者の中にそれらを理解されていない方もおられるのかと存じますが、言い方がどうも･･･そんな日本人を恥と思っているような物言いで正直不快でした。気持ちは分かりますが･･･
無知な方がおられるのか知りませんが声を荒げてダラダラと説明する内容ではないですね。サラッとスマートに「チップは終わりにここにちょうだいねー。分からなければ気軽に聞いて」など一言添える程度で良いのでは？

あと、船上からのイルカウォッチングの際、遠くに小さく見える程度で皆さん一生懸命みていてやっと少し近づくと１分もたたないで「もう見たからいいでしょ！早く席に戻って！」と言っていた（私達ではない日本人客に対して）のにも気分が悪くなりました。
私たちはイルカを見るために参加しているのです。
船酔いを心配してでしょうか？やはりここでも言い方が悪いなと思ってしまいました。

しかし、ウミガメやイルカの生態についての説明や、ドルフィンスイムの際に見るためのアドバイス等はとてもためになり良かったです。
お陰様で躊躇なく飛び込むことができましたし、イルカもホヌも見れました。

アクティビティのプランについて
ドルフィンスイム以外のシュノーケルやSUPやウォータースライダーなども楽しみにしていましたが時間がとても短くてSUPまでは出来ずで残念でしたがタイムスケジュール的に仕方ないかなと。オマケみたいなものですね。
また機会があればこれらのマリンアクテビティは別でしっかり時間をとったものに参加しようと思います。

・・とここまで長々と余り良い感想はないですが。
私達は酔い止めも薬もしっかり効き船酔いすることもなく、イルカやホヌにも出会えとても感動しましたので参加して良かったと思っています。
スタッフの方も上記のこと以外はすごくフレンドリーで明るく楽しい方ばかりで良かったです。
カメラマンの方もとても良い方でイルカの生態についても質問すると詳しく教えていただけました。写真もたくさん枚数があるのに65ドルで購入できとても良い思い出となりました。ありがとうございます。


チップについでですが、日本人参加者の方々はどのくらい渡そうかと悩みますので参考までに書いておきます。
その日本人ガイドさんも普通20%位で 〜10%程度とおっしゃっており、私達も他のアクティビティに参加した際、とても良くしていただいたのでその時は25%を夫婦各々で渡しました。また特別お世話になったなと感じた人にはそれとは別で個別に渡すようにしています。今回こちらのアクティビティでは夫婦各自15%程度を。送り迎えのバスには夫婦でまとめて10%程度入れて帰りました。

I felt a bit of fear at first, but it was actually not scary at all and was very refreshing! The captain and the crew were very friendly and made jokes to entertain us. They offered to take photos if we wanted, so I asked them to do so. Looking back at them later, they truly became wonderful memories. It was also nice that the number of participants wasn't too large.

Additionally, I forgot that the meeting time was 30 minutes before the reservation time, so I arrived just in time... I tried calling the local contact, but I couldn't get through, which was concerning. However, I received a call from VELTRA (with Japanese staff) who checked on the situation, and I was both surprised and grateful. What great service! Thank you very much.

Thanks to you, I had a very good experience and I am satisfied!

少し恐怖感があったのですが全然怖くなくてとても爽快でした！
船長さんもクルーの方もとても気さくで冗談を飛ばして楽しませてくれていました。
写真は希望すれば撮ってくれるのでお願いしました♪
後で見返しても本当に良い思い出となっております。
参加人数もそんなに多くないのも良かったです。

後、集合時間は予約時間の３０分前と！いうのを失念しており到着がギリギリになってしまって･･･
一応現地連絡先へ電話をしたのですが繋がらずで困っていたところベルトラさんからお電話を頂き(日本語スタッフ)状況の確認をしてくださったのには驚きと感謝しかございません。なんて手厚いんだ！
本当にありがとうございました。

お陰様でとても良い経験となり満足しております♪

We went to Hawaii for a family trip. We signed up for parasailing at the request of our child. The weather was great on the day, and it was the best! It was really wonderful to see the beautiful scenery of Hawaii from the sky. The staff were also kind and attentive. It was the best memory.

ファミリー旅行でハワイに行きました。
パラセイリングは子どものリクエストで申込みしました。当日は天気も良く最高！でした。ハワイの綺麗な景色を空から見ることができ本当によかったです。スタッフの方も優しく丁寧でした。
最高の思い出です。

With a feeling of excitement, I arrived in Hawaii after a long time. After exiting through the designated area for individual travelers, I saw a guide in a yellow shirt and thought, "Great, we can head to the hotel smoothly." However, after walking a bit, we waited for several minutes. During this time, I was just waiting and started to feel increasingly anxious.

Finally, a van arrived. Just when I thought it was our turn, they started calling out groups of travelers by hotel. I was hopeful that we would be next, but the van left without calling us. We waited a few more minutes and finally got to board!

For someone who doesn't understand English very well, I wished for some guidance on how long we would be waiting and the order of boarding. However, I can also see that this relaxed and laid-back vibe is part of what makes Hawaii special.

ワクワクの気持ちで久しぶりのハワイ。到着後個人旅行者用の出口から出ると、黄色の服を着た案内の方が✌️よしよしこれでホテルまで順調に向かえると思ったのだが
少し歩いた場所で待つこと数十分。この間ただ待っているだけで、だんだん不安になってきた。
ようやく1台のバンが到着。かと思ったら、何組かの旅行者をホテル別に呼び出し〜。次は私たちかと期待して待っていたが、呼ばれることなくバンは出発。
さらに数分待った。ようやく乗ることができた！

英語がよくわからない者にとって、どのくらい待つのかとか乗る順番はどうなのかとかの案内がほしいなあと思った。
もっともこののんびりとしたアバウトな感じがハワイらしいといえばそうとも思えるが

The staff had a high level of hospitality, and I was very satisfied!

For an additional fee of 40 USD, I received over 100 photos, which was also a great value and I was pleased with that.

スタッフもホスピタリティが高くとても満足しました！

写真は別途料金40US＄で100枚以上の写真を頂け、こちらもコスパ高く満足しました。

Initially, I had a reservation for December 1st, but due to rain and wind, I received an email about two hours before the reservation that it was canceled. Since it mentioned that I could change the date for free, I rescheduled for the next day. The following day was clear and sunny, so it turned out to be a good thing that the previous day was canceled.

I took The Bus to get close to the location and headed to the Aloha Boat Harbor. The ticket booth (a small yellow building with a green roof) was smaller than I expected, and I got a bit lost. I recommend arriving early. There, I signed the instructions and boarded the boat.

I was told there would be a briefing about 30 minutes long, but we quickly got on the boat and headed out to the point. Once there, we were fitted with life vests, and before I knew it, we were soaring through the air. The crew member spoke a bit of Japanese and was very kind.

Once we were flying, we had a beautiful view of Diamond Head and the scenery was amazing. The crew member took a lot of photos for us and gave them to us on an SD card at the end (40 photos). It was really great! If I get the chance to go to Hawaii again, I would definitely do this again. I will recommend it to my friends as well.

最初は前日の12/1に予約してたのですが、雨と☔風で予約の2時間程前に中止のメールが届きました
無料で日時が変更出来るとあったので翌日に変更。
翌日は快晴で結果的に前日中止になって良かったです。

現地のザ・バスに乗って近くまで行きアラワイボートハーバーへ。チケットブース（緑の屋根の黄色い建物）が思ってたより小さくて少し迷いました。早めに行くのをオススメします
そこで説明書にサインをし、船へ。
30分程事前に説明があるという事でしたが、すぐに船に乗り海に出てポイントまで行ったら救命ベストなどを付けてもらい、あっという間に飛ばせてくれました。
CREWのお兄さんが片言の日本語を話してくれ、とても優しかったです。
飛んだらダイヤモンドヘッドなども綺麗に見え最高の景色でした
写真もお兄さんがたくさん撮ってくれて最後にSDカードでくれ（40）とても良かったです
また、ハワイに行けたら絶対したいです。
周りの友達にもオススメします

I participated with transportation included. There were staff who spoke Japanese at the visitor center, but all the zipline instructors spoke English, so I watched a Japanese video beforehand. The instructors also engaged with us, and I was able to understand somewhat and enjoy the experience.

On the way to the zipline location, we toured filming sites like Jurassic Park, and the driver provided explanations. That was all in English, though...

Since transportation is provided, it's more cost-effective to participate in activities other than the zipline and stay for a full day.

送迎付きで参加しました。
日本語を話せるスタッフはビジターセンターにはいましたが、実際のジップライン のインストラクターは全て英語のため、先に日本語のビデオを見ました。インストラクターも色々話かけてくれ、なんとなく理解できて、楽しめた。
ジップライン の場所までも、ジェラシックパーク等のロケ地を巡りながら行き、ドライバーが説明してくれました。それも、全て英語ですが…

送迎があるので、ジップライン 意外のアクティビティも参加して、丸1日滞在する方が、コスパいいです。

A little late for pickup. But overall hood, thanks.

The ship is comfy, they also provide drinks.
Snorkeling spot is great, saw sea turtles and of course a lot of fishes.
We were very lucky to see 4 spots of dolphins swimming just around us and jumping and spinning.
Great crew, very friendly and helpful.
We brought 2 babies (18 months) with us, they also had a great time, could tell from their face :)

Attending a private tour allowed us to set out immediately for the dolphins when spotted them. Will def. choose to do private tour again next time.

It's very convenient from the nearest pickup location. You can get off at each departure terminal, so there's no need to walk.

最寄りのピックアップ場所からでとても便利です。
出発ターミナルごとの降車するので歩くこともありません。

It was such a fun adventure! It was raining for most of it and we got pretty muddy. If it’s raining when you go definitely buy or bring a poncho to cut down on the mud. There were parts of the trail that felt more advanced but they guided us on how to get through.

The sites and greenery were absolutely stunning!

The guides were super pleasant and supportive. The explained everything clearly and patiently. I felt safe and supported the whole time. Learned lots of cool things!

During my trip to Hawaii, I attended several luau shows, but most of them were viewed from dining areas, making it difficult to see through the crowd. However, this show featured a short luau show and luau experience right at the dining location. The show was incredibly close to our seats, providing an impressive experience. The food, including tuna poke and white fish, was perfectly suited to Japanese tastes. After the meal, we moved to a dedicated hall to enjoy the show in luxurious, comfortable seats reminiscent of a movie theater. The performance showcased impersonators of Michael from various eras, as well as a variety of regional luau shows, which left me thoroughly satisfied. I found this show to be more satisfying than others, and I would love to participate again, even with friends.

ハワイに来て、今まで何か所か色んなルアウショーを観ましが、ほとんどが食事した場所で観る事が多いので、ルアウショーを観るには人の隙間から観る事が多いですが、このショーは、食事の場所では、短いルアウショーとルアウ体験がおこなわれました。ルアウショーは、席の近くで観れるので迫力満点です。料理は、マグロのポケや白身魚など日本人の口にバッチリ合ってます。食事の後に行われるショーは、食事会場から専用ホールへ移動して鑑賞で映画館バリの豪華で座り心地の良い席で鑑賞します。ショーは、古い年代から現代までのアメリカやハワイのマイケルのそっくりさんをはじめ、各地域のルアウショーをたっぷり鑑賞出来たので、大満足でした。他のルアウショーより満足度が高いので、又、参加したいし、友達同士でも行きたいです。

A waterproof case is essential for taking photos and videos. It's also better to use a neck strap. There was someone in the same group who dropped their smartphone into the sea while it was in their pocket. The guide searched for it that day but couldn't find it, and they mentioned they would look for it again during tomorrow's tour, but it's unclear if it was found.

The tour was satisfying. There were two boats, and we were divided into English and Japanese groups. First, we practiced snorkeling at the sandbar. The sandbar was about waist-deep for adults. After that, we drove the boat through an area where sea turtles live. We were able to see about five sea turtles, and it was great to see them come up to the surface. Finally, we put on fins and flotation devices and swam around the coral. With the flotation devices, there was no worry about sinking, and it was nice to see tropical fish.

For lunch, we had hamburgers after swimming at the sandbar. The meat was large, flavorful, and delicious. The hamburger tasted especially good after swimming.

写真や動画を取るために防水ケースは必須。
また、首掛けタイプにしたほうがいいです。
同じ組にポケットにいれて、スマホを海中に落とされた方がいらしたので。
当日ガイドが探したが見つからず、ガイドの方が明日のツアー中にも探すと言ってましたが、見つかったかは不明。

ツアーは満足。
船は２隻で英語組と日本語組に分かれてツアーをしました。
まず初めにサンドバーでシュノーケリングの練習。
サンドバーは大人で腰くらいの高さ。
そのあと船を走らせウミガメがすんでるところを通ります。
ウミガメは5頭ぐらい見れて、首を海面に出すとこも見れてよかった。
最後に足ひれと浮き具を着てサンゴの周りを泳ぎます。
浮き具があるので、沈む心配はないし、熱帯魚も見れてよかった。

昼食はサンドバーで泳いだ後にハンバーガーをいただきました。
肉が大きくて味もしっかりしていておいしかった。
泳いだ後のハンバーガーはおいしく感じます。

Booking this activity was a breeze and emailed instructions made it very helpful. This was my husband and I's favorite thing we were able to do in Kauai. The views you are able to see from the helicopter with the doors off was amazing.

First of all, I want to point out that all explanations from the reception until the end were in English. There was no broken Japanese, so those who can't speak English have to tough it out... (laughs) However, they conveyed the important parts through gestures, so I was able to understand somewhat.

Whether it was the location or just luck, we were able to see a lot of sea turtles. I left my smartphone on the boat, so I couldn't take any pictures, but having a water-resistant camera would be even better.

After snorkeling, we went sailing, and the sailing time was longer than I expected (laughs). Many people ended up feeling seasick, so motion sickness medication is a must.

That said, it was a course where we could enjoy beautiful fish, sea turtles, and the atmosphere of Hawaii on the boat, and I had a great time!

まず初めに注意して頂きたいのが、受付から解散までずっと英語での説明です。カタコト日本語とかも無いので英語ができない人は気合いで乗り切るしかありません…(笑)ただ重要な部分はジェスチャーで伝えてくれたのでなんとなくは理解することが出来ました。日本人参加者は私たち以外にいなかったので、他の参加者の方に聞くこともできませんでした…。

場所が良かったのか、運が良かったのか、ウミガメもたくさん見ることができました。スマホは船上に置いてきてしまったので撮影はできなかったのですが、水濡れOKのカメラがあるとなおいいかもしれません。

シュノーケリングが終わったあとはセーリングなのですが、セーリングの時間が思った以上に長いです(笑)船酔いしてしまう人が続出だったので、酔い止めは必須です。

とはいえ、綺麗な魚もウミガメも船上でハワイの風などの雰囲気も楽しめるコースとなっており、とても満喫出来ました！

The Wailua River cruise to the fern grotto was perfect. It was a little wet the day we went, but the boat was covered and we were kept dry. The entertainment was amazing and we learned a lot about the fern grotto. The short hike was easy and we saw lots of ginger blossoms. This was a great family activity!