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Hawaii
Since it was a weekday, it was quite empty, and we could slide down all those slides without any waiting time! The kids were so happy. I want to go again!
平日だったこともあって、かなり空いててあんなスライダーこんなスライダーが待ち時間なしで滑り放題！子供達大喜びでした。また行きたい！
I highly recommend it for those who love water slides.
ウォータースライダー好きにはかなりおすすめです。
Translated by OpenAI
Riding in a submarine and seeing the underwater world was an exciting experience for both adults and children. The kids especially seemed to enjoy understanding the differences compared to an aquarium during the boarding process. Additionally, the friendly staff made it a fun experience.
潜水艦に乗り海底海中を見れるのは大人も子供もドキドキ経験でした。特に子供たちは水族館との違いを乗船過程で分かったようで楽しんでいました。それとスタッフのフレンドリーな対応が楽しかったです。
Don't forget to prepare in advance to listen to the Japanese announcements on your smartphone. And indeed, prices are high due to the weak yen.
スマホで日本語アナウンスを聞くのに事前の準備をお忘れなく。そしてやはり円安で値段が高いなぁです。
Translated by OpenAI
One of the very best tours I’ve ever been on. A must see/do activity while on Oahu. Johnny and Ikaika were super fun and informative guides. Thank you for the best time!
Even if it isn’t muddy, you will get very dusty. Bring a change of clothes for when you’re done.
For those of us in our 60s, it was a nostalgic favorite song. The dancing was also great. The fire dance was the best. The food had improved compared to before.
我々６０代にとっては懐かしい好みの曲でした。ダンスも上手かった。ファイヤーダンスは最高でした。料理も以前より良くなっていた。
The show hall has a lower indoor temperature, so especially women should be careful to keep their feet warm.
ショーのホール、室内温度が低めなので特に女性は足の保温に気をつけて。
Thank you very much for attending the Rockafella VIP Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed the nostalgic songs. We also appreciate your advice. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラVIPワイキキルアウブッフェ＆ショーにご来場頂きまして、誠に有難うございます。昔の懐かしい曲を楽しめて頂けたご様子で、私共も大変嬉しく思っております。アドバイスも有難うございます。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
Translated by OpenAI
I participated with my 3-year-old and 5-year-old. The captain was kind, and the tour content was excellent! I thought the water would be about knee-deep, but during high tide, it was up to my chest, which was unexpected (laughs). I was very satisfied as I got to see many fish and sea turtles.
3歳と5歳を連れて参加。キャプテンも優しく、ツアーの内容も最高でした！膝下くらいの水面かと思いきや、満潮時で胸上くらいまであったのは想定外だったけど（笑）たくさんの魚とホヌもみれて大満足でした。
Aloha! Thank you for participating in the Captain Bruce's Heavenly Ocean Tour. We greatly appreciate the five stars. When you come back to Hawaii, please bring your children along. We will be waiting for that day with the honu (sea turtles). Mahalo!
アロハ！キャプテンブルース天国の海ツアーにご参加頂きましてありがとうございました。５つ星大変感謝しております。
またハワイにお越しの際はぜひお子様たちとお越しください。その日をホヌたちとお待ちしております。マハロ！
Translated by OpenAI
I booked a trip with Dolphin University, but I received a call the evening before saying that they couldn't secure my reservation because they were busy. They asked if I could change my pickup time from 5:30 PM to 11:00 AM. Since I had plans in the afternoon, I inquired about cancellation fees, and the response was vague, saying, "It's not decided yet." I was left waiting for a call without knowing when it would come, and when I called back internationally, they told me to switch to Dolphin Junior High. I was informed that the boat would not have a slide and that swimming with dolphins would be different.
Since I had a 4-year-old and a 6-year-old with me, I was anxious about how the changes would affect us, but they said, "The children's feelings will determine if they can swim."
When we actually went, the boat was quite small, and the waves were high, making it impossible for the kids to swim with the dolphins, so we ended up watching from the boat. Additionally, the dolphins were in the middle of raising their young and swam away. (This is understandable, but the dolphin swim at Dolphin University should have ended by the end of October.)
Fortunately, the child who is prone to seasickness did not get sick, but it was disappointing that the 4-year-old couldn't enjoy it much due to the small boat.
Also, the instructions for entering the water were all in English, possibly because our family was the only Japanese group, which made me anxious as I had to act as an interpreter.
I wouldn't recommend this tour for those who are not used to such experiences or who are not comfortable with sudden changes. Personally, I was satisfied to see the dorsal fins of the dolphins and to go snorkeling, but I can't help but wonder how it would have been at Dolphin University. Given the size of the boat and the scale of the tour, I felt the price was high (even considering the weak yen).
イルカ大学を予約しましたが、前日夕方に電話があり、遊んでいたために取れなかったため、折り返すと、5時半ピックアップではなく、11時のものに変更できないかという打診でした。午後の予定を入れていたため、キャンセル料がかかるのかなど聞くと、「まだ決定したわけではないから」と歯切れの悪い返事。また、電話すると言われていつ頃かもわからない電話を待ち、また取れずにこちらから国際電話で再度折り返すと、「イルカ中学に変更してください。」と。スライダーがない船になることと、イルカと泳げるという点が異なると言われました。
4歳と6歳が一緒だったので、変更がどうなるか不安でしたが、「お子様の気持ち次第で泳げます」と。
実際行くと、かなり小さなボートで波がかなり高い場所でイルカと泳ぐのは子供は無理そうだったため、船から見学した。また、イルカは子育て中であり、逃げてしまった。（これは仕方ないが、そもそもイルカ大学のドルフィンスイムは10月末で終わっていたはず）
酔いやすい子供が酔わなかったのは幸いだったが、船も小さく、4歳はあまり楽しめていなかったのが残念だった。
また、入水時の説明が、日本人が私達家族だけだったからか、全て英語で、私が通訳のように説明しなければならなかったのが不安だった。
このようなツアーに慣れていない方や、突然の変更に慣れない方にはおすすめしません。
個人的にはイルカの背鰭が見学できて、シュノーケリングができて満足しましたが、イルカ大学だったらどうだったのか・・・と考えてしまいます。また、この内容（ボートの大きさやツアー規模）だとしたらダイビングでもなくこの値段はお高く感じました。（円安を考慮しても）
Dear Dolphin,
Thank you very much for using our tour service and for your valuable feedback. We sincerely apologize for any anxiety caused during the changes made over the phone. We also apologize for not being able to provide an environment where your child could enjoy the tour.
Furthermore, we take your comments regarding language support seriously as an area for improvement. While we usually provide services in Japanese, it seems we relied on your proficiency in English this time.
Based on your feedback, we will continue to strive for service improvement, and we look forward to your next visit. Thank you again for your valuable input.
お客様(Dolphin様) この度は、当ツアーをご利用いただき、誠にありがとうございます。また、貴重なご意見をいただき、感謝申し上げます。 お電話での変更に際し、ご不安をおかけしましたことを心よりお詫び申し上げます。今回のツアーではお子様が楽しめる環境を提供できなかったことをお詫び申し上げます。 また、言語サポートについても、今後の改善点として真摯に受け止めます。通常は日本語でのサービスを徹底しておりますが、お客様が英語に堪能であったため、そちらに甘えてしまったようです。 お客様のご意見を基に、今後もサービス向上に努めて参りますので、またのご利用を心よりお待ちしております。貴重なご意見、ありがとうございました。
Translated by OpenAI
We had a great time at the Smith’s Luau. Enjoyed the atmosphere and food. The experience was amazing and the entertainment was excellent!!
This time, I challenged myself to parasailing (150m), and it was thrilling! It had just the right amount of fear, not quite like a roller coaster, and I had a lot of fun.
今回はパラセーリング(150m)にチャレンジしてきましたが、迫力もあるしジェットコースターのような怖さまで行かないぐらいのちょうどいい感じの怖さでめっちゃ楽しかったです。
I think even those who are not fond of thrilling rides can enjoy parasailing! It's an activity I want to experience again when I go to Hawaii! I highly recommend it to everyone!
絶叫系のやつが苦手な人でもパラセーリングは楽しめると思います！またハワイに行ったら楽しみたいアクティビティです！みなさんもぜひどうぞ！
Translated by OpenAI
The live music, the whole setup and all the activities. Top notch.
Mahalo for your review! We are very happy that you had a wonderful experience. Hope you will join us again. - Team KBOS
You can fully enjoy horseback riding in the great outdoors for two hours. An instructor is present to provide riding advice as needed, so you can feel at ease.
Since horses are living creatures, they may make unpredictable movements, but that added to the emotional experience. Overall, they seemed calm and well-trained. I don't think you can enjoy horseback riding this much in Japan, so I initially thought it was expensive, but in the end, I was very satisfied with the cost performance.
2時間たっぷり大自然の中、乗馬を満喫することができます。インストラクターの方が1名ついてくれ、適宜乗り方のアドバイスをくれるので安心して過ごせます。
お馬さんは生き物なので予測不能な動きをすることもありますが、そこも含めてとても感動する体験でした。基本、みんな穏やかでしっかり調教されている印象です。日本ではこんなにたっぷり乗馬を楽しむことはできないと思うので、当初は高いかと思いましたが、終わってみればコスパの面でも大満足でした。
The sunlight is strong, and there are many places without shade, so I think it's a good idea to have sun protection and sunglasses! Also, it uses more stamina than I imagined, so be prepared for muscl
日差しが強く、日陰がない場所も多く通るので日焼け対策、サングラスはあったほうがいいと思います！あと想像以上に体力を使うので筋肉痛は要覚悟です。笑
Translated by OpenAI
Yoshi was so enthusiastic & the tour was so well organised. The sunset was spectacular! But the stars & planets he showed us made our night esp Saturn & Jupiter - just WOW!
It was my first time in Hawaii for my parents' 60th birthday celebration. My mother had been saying she wanted to try parasailing, so we chose this place because of its good reviews!
The meeting point is within walking distance from the Sheraton Hotel. Walking along the coast was pleasant, and it felt like no time at all.
In the end, both my parents and my husband and I were very satisfied! We created another precious family memory.
The staff mixed in some Japanese while getting everyone excited, and they took a lot of photos for us!
Seeing Hawaii from the sky was magnificent and beautiful. It was moving to see Diamond Head, which we had just climbed in the morning, from the same perspective. Looking down, the deep blue ocean spread out below, and I felt the beauty of nature.
It rises higher than I imagined, so I think those who enjoy it will have a great time! It truly is a wonderful memory!
両親の還暦でのお祝いで初めてのハワイでした。
母がやりたい！と言っていたパラセーリング、せっかくなら口コミの良いところを！とここを選びました。
集合場所まではシェラトンホテルからも歩いて行ける距離です。
海沿いを歩くので心地よく、あっという間でした。
結果、両親も私たち夫婦も大満足！
大切な家族の思い出がひとつ増えました。
スタッフの方は日本語を混ぜながら盛り上げてくれて、写真もたくさん撮っていただきました！
空から見るハワイは雄大で美しく
朝登ったばかりのダイヤモンドヘッドを
同じ目線で見ることができ、感動的でした。
また下を見ると深い青が広がっていて、
自然の美しさを感じました。
想像より高く高く昇るので、
好きな方はかなり楽しめると思います！
本当に素敵な思い出です！！
When returning, there are times when you might get splashed by the sea, so it's best to put your phone and camera in a waterproof case!
Other than that, it's all about enjoying yourself!
戻る時に海に一瞬落とされることがあるので、携帯やカメラは必ず防水ケースに入れたほうがいいです！！
あとは楽しんだもん勝ちです！
Translated by OpenAI
I had some concerns about the language barrier, but after arriving, the explanations and activity descriptions were provided in Japanese, so I was able to participate in the activities without any issues. Also, being able to drive myself and visit various locations was very enjoyable, and the scenery was amazing everywhere! While I couldn't take photos while driving, it was great that we could stop at various photo spots along the way.
言語面での不安がありましたが、到着後の説明やアクテビティの説明も日本語でしてくださったので、問題なくアクテビティに望めました。また、自身で運転してロケ地巡りできるのもとても楽しく、景色がどこも最高でした！
運転中は撮影できませんが、ところどころ写真スポットにて止まることができるので、そこもよかったです。
Translated by OpenAI
During my stay, there were many days with strong winds, so the original reservation date was canceled, but I was able to smoothly reschedule for the next day through Veltra. It seemed like the wind was not much different from the previous day, and the time was pushed back from my original reservation, but I was glad that it was held successfully.
When I made the reservation, I was worried about two things:
- I didn't know how we would start flying, and if it felt like bungee jumping, I might be too scared to do it.
- It might be over too quickly and I wouldn't feel satisfied.
But in conclusion! It wasn't scary at all! It was super fun and I was very satisfied!
At the start of the flight, we began to float up from a seated position on the deck of a small boat, so I was relieved that there was no fear of not being able to go.
In the air, the magnificent ocean and sky, along with the distant view of Diamond Head and the beach, were incredibly beautiful. Being at an unbelievable height, feeling the wind, I was exhilarated and a little scared at the same time. Before doing it, I was worried that it might be over in an instant, but I felt like we were flying for about 15 minutes. Since it was a day with slightly stronger winds, there were times when I was blown sideways or suddenly gained altitude, and I even thought, "Please let me down!" It didn't feel short at all, and I really enjoyed it.
滞在中、風が強い日が多かったため本来の予約日は中止になりましたが、ベルトラを通してスムーズに翌日へリスケジュールができました。
翌日も前日とそう変わらない風だったような気がするし、予約した時間より後ろ倒しになりましたが無事に開催になってよかったです。
予約時は
・どうやって飛び始めるのかわからないけどなんかバンジーみたいな感じだったら怖くて無理かも
・あっという間すぎて満足感ないかも
という2点を心配していましたが、結論！
怖くない！めっちゃ楽しくて大満足！でした！
飛び始めは、小船のデッキに座った状態からぶわっと浮き始めるので怖くて行けないとかなくてよかったです。
空中では雄大な海と空、遠くに見えるダイヤモンドヘッドやビーチがとっても綺麗で、ありえない高さから生身で風に煽られて、爽快さと少しの怖さに大はしゃぎしてしまいました。
やる前は 結構一瞬なのかな？と心配してましたが、体感15分くらいは飛んでいたように思います。風が少し強めの日だったので、横からの風に流されたり不意に高度が上がったりした時は もう降ろしてくれ…！とさえ思うくらい 全然短く感じなくて、すごく満喫しました。
Since the event may be canceled due to weather, it might be a good idea to schedule your itinerary earlier to allow for changes!
天候によって中止になるので、日程変更できるように旅程の早めに入れた方がいいかもです！
Translated by OpenAI
Traveling by bus was convenient since we had a lot of luggage on our family trip. The timing was also accurate. They helped with loading and unloading our heavy suitcases.
家族旅行で荷物が多かったので、バス移動は楽でした。 時間も正確でした。重いスーツケースの積み下ろしもやってくれました。
Translated by OpenAI
The food was, of course, excellent, and the service and hospitality were top-notch. The rich pasta was exquisite! The flavors of the fresh ingredients spread throughout, filling my heart as well. I will definitely be coming back.
料理は勿論、サービスや接客も質が高く
最高でした。
濃厚なパスタが絶品！新鮮な食材の旨味が広がり、心まで満たされました。
リピート確定です。
You can change the pasta in the course menu for an additional fee.
追加料金を支払えばコースメニューのパスタを変更できます。
Translated by OpenAI
Since I joined the 7:20 tour, there were still few people at the beach, and I was able to find a good spot. The seawater in November is cold, and on this day, the wind was strong and it even rained at times, making it feel even colder. I was glad to see a lot of fish.
Although it's not due to this tour, it's unfortunate that Hanauma Bay has become reservation-only, which means you can't decide to go based on the weather on the day of your visit. By the way, it was sunny during my stay except for the day of the tour.
7:20の回で入れたので、まだビーチに人が少なくていい場所が取れました。
11月の海水は冷たく、この日は風が強くて途中雨も降っていたので尚更寒く感じました。
魚はたくさん見れたので良かったです。
このツアーのせいではないのですが、ハナウマ湾自体が予約制になったことで当日の天気で行くことを判断できなくなってしまったのが残念です。
ちなみに参加日以外の滞在期間は晴れていました。
Translated by OpenAI
I had an absolutely wonderful visit at the aquarium! It is beautiful, well kept up, and affordable for all! My only problem was with the parking, to me it was confusing! I would definitely go back, beautiful!
Was a great crew, great area. The captain and crew are extremely accommodating and proficient! Highly recommend!
Mahalo for your review & kind words for our crew! - Team KBOS
As the ship sets sail, the onboard events begin, and a fun time starts. This is the perfect event for those who want to enjoy a culturally rich journey.
出航と共に船内のイベントが始まり楽しい時間が始まります。
国際色豊かに旅を楽しみたい方にはうってつけのイベントです。
The appearance of the sandbar changes with the tides, so it's best to check the low tide and choose your participation time accordingly. For those snorkeling, heading towards the coral reef allows you
潮の満ち引きでサンドバーの出現が変わるので引き潮を良く調べて参加時間を選んだ方が良いです。
シュノーケルをされる方はサンゴ礁の方に行くと大小さまざまなお魚たちを観察できます。
Thank you very much for participating in the tour. We are very happy to hear that it became a wonderful memory for everyone. We sincerely look forward to the day we can see all of your smiles again. From all the staff at KBOS.
この度はツアーにご参加頂き誠にありがとうございました。皆様の楽しい想い出になった様で大変嬉しく思います。また皆様の笑顔にお会いできる日を心よりお待ちしております。KBOS スタッフ一同
Translated by OpenAI
The staff was funny and amazing. the views were beautiful. and the excursion was so much fun. would recommend to anyone and everyone.
wear shoes, clothes and hat you don't mind getting dirty. it was very dusty.
The location is a 15-minute walk from Ocean Tower, and it takes about 15 minutes by tram as well. Check-in for general seating is on a first-come, first-served basis starting at 16:45, so we lined up at 16:00 and were the first ones there. Premium seats are prioritized in the front, while general seating is in the back blocks. The show runs roughly until 20:30, and at the end, everyone can take photos. The meat at the buffet was delicious. Additionally, the American couple at the neighboring table kindly struck up a conversation with us, which made for a very enjoyable experience.
場所はオーシャンタワーから徒歩15分、トラムに乗車でも15分くらいかかります。先着順16:45チェックイン(一般席)との事で、16：00に並んで1番乗りでした。席はプレミアムシートは優先的に前側、一般席はそれよりも後ろのブロックになります。ざっくり20：30までショーがあり、最後には写真撮影も各自出来ます。ビュッフェの肉が美味しかったです。また、私たちはとなりの席のアメリカのご夫婦が優しく話しかけてくれ、とても楽しい気分でした。
Translated by OpenAI
Everything was fine. However, no pick up from the hotel in Honolulu and no drop off after returning was a poor service.
Kirsten made this trip an absolute delight for my family and me! This trip was fun, relaxing, and exciting at times. We loved how informative Kirsten was and especially enjoyed all of the local recommendations she shared. Highly recommend this experience to anyone looking for a unique way to spend the day and see some beautiful views.
Crew was amazing and very helpful in every way. Went for a snorkeling tour and even if you don't know how to swim they'll help you. Would come again
We truly appreciate your kind recommendation of our services. We look forward to welcoming you again in the future soon!
We really enjoyed the trip on the river with the explanation for what we were seeing and the explanation of the grotto. The Captain and Crew were friendly and accommodated our special needs, my aunt with a walker. This is a tour I highly recommend for anyone visiting Kauai.
I boarded three times before the COVID-19 pandemic. The atmosphere was nice, and there were staff members who could speak Japanese. I was really looking forward to this trip to Hawaii after a long time, but the staff prioritized foreign guests and were not friendly towards Japanese guests. The drinks I ordered took over 30 minutes to arrive, and they didn't even ask if I wanted a refill on the bread. The only saving grace was the beautiful fireworks from Hilton. Overall, I'm just disappointed.
コロナ禍前に3回乗船しました。
雰囲気も良く、日本語も出来るスタッフもいました。今回久しぶりのハワイでとっても楽しみにしてましたが、スタッフは外人のゲストファーストで、日本人には愛想無し。頼んだドリンクは30分以上来ない。パンのおかわりさえ聞かない。唯一ヒルトンの花火が綺麗だった事が救い。
とにかく残念の一言
Thank you very much for joining our Star of Honolulu dinner cruise. We sincerely apologize for the delay in serving your drinks. We also appreciate your previous three visits. We regret that this experience was very disappointing. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。ドリンクがすぐに届かず、お飲み物をお出しするのに 大変時間が掛かったことをお詫びいたします。以前にも3回乗船していただき誠にありがとうございました。今回の体験が非常に残念な結果となったことをお詫び致します。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。
Translated by OpenAI
From beginning to end this was a wonderful experience! The entertainment and the food were exceptional, as was the hospitality. I highly recommend this event.
Purchase the gold circle experience! It was worth the money
The sudden downpour soaked my pants, but it actually boosted my spirits. I was half in a reckless mood... haha.
夕立ち、大雨でパンツまでビショビショでしたが、かえってテンション上がりました。
半分ヤケクソで‥‥ 笑
Translated by OpenAI
We loved the place , everything is so interested and educational, our only complaint is parking is a little expensive…
