All Reviews for Family & Accessible Travel

I participated in the first bus trip during Golden Week. The bus was almost full. (I made the reservation about a month in advance.) There were not only Japanese people but also other Asians participating, so the guidance was provided in both Japanese and English.

On the day of the sandbar, the deepest part was around the groin, and the shallowest part was about knee-deep (I am 165 cm tall). We alternated with other passengers on the boat to do snorkeling and activities, and since we went snorkeling first, the staff kindly taught us how to wear the snorkel mask on the boat.

Snorkeling: I swam in deeper water than I had imagined. Of course, I couldn't touch the bottom, but since there were few people who couldn't swim, the guide accompanied them while swimming. I was very happy to see sea turtles (about 5 to 6 of them). They were swimming or staying in their habitat, and they were so big that it surprised me! The guide found the sea turtles and pointed out where they were.

Activities: Mainly, stand-up paddleboarding (SUP) was the focus (there were fewer floaties, and I don't think there were any ZAYAK on the day of participation). SUP was difficult to balance, but it was a lot of fun.

There was plenty of time for both snorkeling and activities. The duration was just right—not too long and not too short.

The guides were bright, kind, and their explanations and stories were interesting, making it a wonderful experience. I had a lovely time. Thank you very much!

GW真っ只中の第1便に参加しました。
バスはほぼ満席です。(予約は1ヶ月前くらいにしました。)日本人だけでなく他のアジア人も一緒に参加していたので、日本語と英語の両方での案内がありました。

当日のサンドバーは、いちばん深いところで足の付け根あたり、いちばん浅いところで膝下くらいでした。(身長165cm)
他の船の乗船者と交代で、シュノーケリングとアクティビティを行う形で、先にシュノーケリングを行ったため(？)、船の上でシュノーケルマスクの付け方など丁寧に教えていただきました。
シュノーケリング：想像以上に深いところを泳ぎました。もちろん、足はつきませんが、泳げない人は(人数が少なかったためか)ガイドさんが付いて泳いでいました。
シュノーケル中に海亀(5〜6頭)に会えたのはとても嬉しかったです。泳いでいたり、住処にとどまっていたり、とにかく大きくて驚きました！ガイドさんが、海亀を見つけて、いる場所を教えてくれました。
アクティビティ：主にSUPがメイン(浮き輪の数は少なめ、参加日にZAYAKは無かった気がします)でした。SUPはバランス取るのが難しかったですが、とても楽しかったです。

シュノーケルもアクティビティも、充分時間があります。長すぎず短すぎずちょうどいい時間でした。

ガイドの皆さんは、明るく、親切で説明やお話がおもしろくて、とても素晴らしかったです。素敵な時間を過ごせました。ありがとうございました！！

Quick and on time. Good way to see some of the sea life with young kids.

The staff were all fun. It was a fun and refreshing mild adventure. The food was much better than expected. Just sandwiches but on soft, buttery croissants with really fresh cheese and veggie condiments. The pictures are very pricey so we skipped them. Enjoy!

I'm giving a 4 out of 5 because the trek to the beach was a long hike. The description did say you had to take your kayak down to the beach yourself, but we weren't expecting such a long hike to start kayaking. Once down at the beach their were employees there to help you into your kayak and give you a good push to get you started. The water was amazing, the bird sanctuary was nice. We didn't make it to the snorkeling by kayak, but drove there because not everyone could have made it the whole way. Once we made it to the snorkeling area it was amazing. The reefs were beautiful and full of sea life. The price for the self guided was great. You get access to all of their gear all day until 5pm.

The two guides were quick and clear in their responses, and I was moved to see various fish and the honu (sea turtle). They considered the tidal conditions and adjusted the location accordingly, which made me feel safe participating. They kindly supported us when my husband and I were running late, and I'm really glad we joined. I felt that I would like to request their services again someday.

ガイドさんお二人の対応もテキパキで分かりやすく様々なお魚そしてホヌも見れ感動しました。
その時の潮の状況に合わせ場所も考え行動して下さり安心して参加出来ました。
私達夫婦が遅れていた時も優しくサポートして下さったり本当参加して良かったです。
またいつかお願いしたいと感じました

I participated in the E-bike tour again this time. This is a repeat from last year. The guide was very kind and attentive. One slight disappointment was that it was crowded, and the spots often overlapped with jeep tours and bus tours. Last time it was less crowded, so it was more comfortable. I recommend Kualoa Ranch to others as well. I have experienced bus tours and horseback riding multiple times, but the E-bike tour offers the best scenery and photography opportunities.

今回もEバイクツアーに参加しました。昨年に次いでリピートです。。ガイドさんもとっても親切で丁寧に接してくれました。少し残念だったのは混んでいてスポットがジープツアーやバスツアーと重なることが多かったです。前回は空いていたので過ごしやすかったです。クアロアランチは他の方にも勧めています。バスツアー、乗馬など何度も体験していますがEバイクツアーが1番景色や撮影をを楽しめます。

Servers were helpful, efficient and so very nice! Colorful environment, beautiful show! Everywhere you turned there was someone to help you! 🥰

I participated despite my anxiety from the lack of Japanese support and reviews, but I was able to watch a video with explanations in Japanese, so I could join without worrying about the language. The horses were very gentle and cute, and I'm glad I had this experience. It became my favorite memory from this trip.

日本語対応なしと口コミをみて不安な中参加しましたが、日本語の説明の映像を見せてもらえましたし　　　言葉の心配なく参加できました。　　馬がとっても穏やかで可愛くてこの体験ができてよかったです　　今回の1番の思い出になりました

I had plenty of time before my flight, but perhaps because it was Saturday, the hotel pickup was quite late, which made me anxious. The driver didn't offer any words of apology. I was a bit disappointed since the driver from the tour the day before was much better.

飛行機までの時間は余裕があったが、土曜日だったせいかホテルへの迎えがかなり遅れて、不安になった。運転手からは何も謝罪の言葉はなかった。前日のツアーの運転手が良かったので少しガッカリ。

It was amazing to see a real magician up close. Also, the talk was wonderful, and it was a show that engaged with the audience. I would love to go again if I have the chance.

本物のマジシャンを近くで見ることが出来て最高でした。
又、トークも素晴らしく、お客様と一体になったショウでした。
また機会があれば行きたいと思います。

If you like adventure in an area you have not explored before, this is for you. We had a side-by-side thrilling ride to an amazing waterfall. The view is breathtaking and the water so refreshing. Water was great to cool off and clean up a bit. Amanda, Alysha, and Saire were excellent guides. They were very helpful and extremely personable. We highly recommend this Big Island adventure.

Enjoyed the tour a little better guidance on which line to stand in, or which order events should be taken would have enhanced visit

We are a 63-year-old and 66-year-old elderly couple, and we are so glad we did it! It feels amazing!! You get the sensation of having the ocean in Waikiki all to yourself.

63歳と66歳の老夫婦ですが、やって良かった！最高の気分です！！
ワイキキの海を独り占めした感覚になりますよ。

This was such a great experience!
We have been wanting to explore Lanai for a long time and finally did it this trip… easy booking, very good customer service , and wonderful crew made the trip even better! Thank you very much!

It was my first time at Kualoa! I had a great time. Although Japanese is not widely understood, there was a Japanese guide's video on-site, and I was able to drive the buggy without any worries! And the staff were so lively! I was very satisfied with the beautiful nature of Kualoa!

初めてのクアロアでした！楽しかったです。
日本語はほぼ通じませんが、現地でも日本語ガイドのVTRがありバギーも心配なく運転できました！そしてスタッフさんのノリのいいこと！少し足を延ばしてクアロアの大自然！大満足でした！

I had a great time even though I was seated quite far back. The venue isn't that large, so I think it's fine to sit towards the back. The location was also convenient since it was inside the Beachcomber.

かなり後方のお席でしたが問題なく楽しめました。会場がそんなに大きくないので後ろの方でも大丈夫かと思います。場所もビーチコマーの中なので便利でした。

I was very lucky to see two sea turtles at such a close distance at the same time. The instructor was also incredibly kind and made me feel safe while showing me many fish.

すごい近い距離で、同時に2匹ウミガメを見る事ができて、とってもラッキーでした。
インストラクターさんも最高に親切で安心して沢山の魚をみせてくれました

The venue is smaller than in Las Vegas, but I felt that the difficulty of the acrobatic show was very high. I was able to enjoy the show very much, and I think the 80 minutes will fly by.

ラスベガスより会場は狭いですが、アクロバットショー自体の難度はとても高いと感じました。とても楽しくショーを観ることができ、80分はあっという間に終わると思います。

The bus from the hotel to the site is average. The driver provided information for the return trip when we got off. He gave the announcements in English and Kansai dialect (laughs).

The boat has a toilet. I had to hold it in a lot during the manta tour on the Big Island, so this was a big help!

There are plenty of drinks available on board, even miso soup! There are also a lot of snacks. Only one rice ball per person, though.

During the initial snorkeling for those who wanted to participate, the crew guided us. They scattered food, so there were tons of fish. I saw more than ten turtles swimming around.

After that, we did stand-up paddleboarding. They told us to enjoy it until the last minute, so we played until just before heading back!

Most of the crew spoke fluent Japanese. There were also people with babies.

ホテルから現地までのバスは普通。
降りる時に運転手さんが帰りの案内してくれます。
英語と関西弁で案内してくれました（笑）

船にトイレついてます。
ハワイ島のマンタツアーはトイレめちゃくちゃ我慢したので、とても助かりました！

船内には飲み物も充実。お味噌汁まで！
スナックもめちゃくちゃあります。
おにぎりだけ、1人1個まで。

最初の希望者のシュノーケリングでは、クルーの方が案内してくれます。
餌を撒いてくれるので、めちゃくちゃ魚がいます。亀は10匹以上泳いでました。

その後サップしました。
ギリギリまで楽しんで！と言ってもらえたので帰りギリギリまで遊びました！

クルーの方、ほとんど日本語ペラペラでした。
赤ちゃん連れの方もいましたよ。

Staff were super friendly, fun and down to earth.

Found our tour guide Shaun (sp?) to be very informative about the area and Island history. Great scenery and an awesome education!

The boat and sandbar experience was 10/10! I highly highly recommend it to anyone thinking of doing it. We also paid an extra $20 USD per person for a banana boat ride and that was probably the highlight of the experience. It was SO FUN! The staff was incredible and so nice and fun. There was standup paddle boarding, kayaking, floating lounge chairs, snorkeling, live music, and drinks available for purchase (juice and water were free though). Such a fun time and the highlight of my trip.

A special show that can only be experienced in Hawaii! The storyline beautifully weaves in Hawaii's traditions and culture, touching my heart. It's not just about enjoying the acrobatic movements; I was moved by the beauty of the stories and messages embedded within. I didn't want to take my eyes off it for a moment, and before I knew it, I was leaning forward, completely immersed in the world of the show.

Additionally, the small venue was a great aspect. The intensity and immediacy of the performance were conveyed directly, and at times, I could even feel the performers' tension and breath. That closeness gave me the sensation of being part of the show.

There was also entertainment that involved the audience, making it a delight to experience the show as one with the performers!

The perspective from my seat (Category 3) was wonderful, but I think there would be different discoveries from another seat. The moment the show ended, I thought to myself, "I want to see it again!"

ハワイでしか体験できない特別なショー！ハワイの伝統や文化が美しく織り込まれたストーリーラインには心を打たれ、ただアクロバティックな動きを楽しむだけでなく、そこに込められた物語やメッセージの美しさに感動。一瞬たりとも目を離したくなくて、気づけば前のめりになり、ショーの世界にどっぷりと浸っていました。

また、会場が小規模であることも良かった。パフォーマンスの迫力や臨場感がダイレクトに伝わり、時にはパフォーマーたちの緊張感や息遣いまでも感じられるほど。その距離感が、まるで自分がショーの一部になったような感覚を味わせてくれました。
観客を巻き込むエンターテインメントもあり、観客とショーが一体化して楽しめるのも魅力！

今回観た席(カテゴリー3)からの視点も素晴らしかったですが、別の席から観たらまた違う発見があるのではないかと思います。ショーが終わった瞬間、また観たい！と思いました。

This time, I participated in the backstage tour and buffet & show course! During the backstage tour, I got to hold the actual props used by the performers, see the glamorous costumes up close, and learn about the workings of the stage entrances—experiences that are usually not visible. Standing on the stage made me feel like a movie star! Knowing the behind-the-scenes details really heightened my anticipation for the show.

The buffet afterwards featured a variety of dishes made with local Hawaiian ingredients, allowing me to experience Hawaii through food. There were performances like hula dancing during the meal, which was a delightful touch!

The main show was moving! It was a truly special performance that blended traditional hula and fire dancing with modern entertainment. Every performance was professional, and I was overwhelmed by the speed of the costume changes and the energy put into the acts. Having seen the backstage, I could enjoy the show while imagining, "They must be changing costumes over there right now," which made it a unique experience.

What stood out the most were the large screens set up at the front and sides of the venue displaying historical footage. Watching actual clips of Elvis Presley and Michael Jackson while enjoying the performances gave me a strange sensation, as if I had time-traveled. I felt that this production added depth to the show and was a wonderful way to engage the audience further.

The most surprising part was the "Moana" scene! Although it was a limited-time feature, I was extremely excited. The performance synchronized with the scenes from Moana on the screen was so much fun, captivating both children and adults alike. The kids sitting in front of me were thrilled, which warmed my heart.

Rokafura is enjoyable for both adults and children! The buffet is delicious, so if you want to experience the essence of Hawaii, you absolutely should participate!

今回、バックステージツアーとビュッフェ＆ショーのコースに参加！
バックステージツアーでは、実際にパフォーマーが使う装飾品を手に取ったり、華やかな衣装を間近で見たり、ステージの出入り口の仕組みを教えてもらったりと、普段は見られない裏側を体。ステージに立ってみると、まるで女優になった気分！裏側を知ることで、ショーへの期待感が一気に高まりました。

その後のビュッフェでは、ハワイならではの素材を使ったメニューが豊富で、食事を通してハワイを感じることができました。食事中にはフラダンスなどのパフォーマンスがあり、盛り上げてくれるのも嬉しいポイント！

メインのショーは、感動！
伝統的なフラダンスやファイヤーダンスと、現代的なエンターテインメントが融合した、まさに特別なパフォーマンス。どのパフォーマンスもプロフェッショナルで、衣装チェンジの速さや、全力で演じるエネルギーに圧倒。バックステージを見ていたからこそ、「今あそこで着替えているんだろうな」と想像しながら楽しめたのも、特別な体験でした。

特に印象的だったのは、会場の正面と左右に設置された特大スクリーンに映し出される歴史的映像。エルビスプレスリーやマイケル・ジャクソンの実際の映像を見ながらパフォーマンスを楽しむことで、まるでタイムスリップしたような不思議な感覚に。
ショーに深みを与えるこの演出は、観客をさらに引き込む素晴らしい工夫だと感じました。

一番驚いたのが「モアナ」のシーン！
期間限定とのことでしたが、これには大興奮。スクリーンに映し出されるモアナのシーンに合わせたパフォーマンスはとても楽しく、子どもたちも大人も夢中になっていました。私の前に座っていた子どもたちも大喜びで、心が温かくなりました。

大人だけでなく子どもも楽しめる内容になっているロカフラ！
ビュッフェも美味しいので、ハワイらしさを楽しみたかったら絶対参加すべき！

There are three slides for small children, but one has been closed for some reason for a week. The other one is for one person, so my child was too scared to ride it alone, and the last one was closed when we went. I thought it wasn't operating, but I was informed by a staff member just before closing time that it would open at 2 PM, even though it was supposed to be open until 3 PM. Unfortunately, we couldn't make it in time, and my child ended up crying because we were looking forward to it but couldn't ride any of them. I also saw other children who couldn't ride and were crying while their mothers were comforting them. We have a reservation to go again during our stay, but since it's within a week, I don't think we'll be able to ride them. If the schedule could be communicated on the website in advance, it would help us bring our child after explaining the situation, minimizing disappointment. Given the high expectations, I think the shock of this situation is significant for children. 😢 Lunch took a long time to be served unless you lined up early. Even though there were few visitors the other day, it still took a long time for some reason. 😥

小さい子ども用のスライダーが3つ有るのですが1つがなぜか1週間閉鎖との事。他の1つは1人用なので1人では怖がって乗れず、もう1つは行った際には閉鎖していたのでやっていないかと思っていたら3時までの営業なのに、なぜか2時まで閉鎖していて2時からオープンしていたと閉園時間の直前にスタッフの方から教えて頂いたのですが結局間に合わず楽しみにしていたのにどれも乗れずじまいで子供が泣いちゃいました。よそのお子さんもやっぱり乗れなくて泣いていてお母さんがなだめているのを見かけました。滞在中にもう一度行く予定で予約していますが1週間以内なのでおそらく乗れないと思います。事前にその辺のスケジュールをホームページでお知らせ頂ければ子供を納得させた上で連れて行けるのでガッカリも最小限に抑える事が出来るのになと思いました。楽しみが大きい分、その辺のショックは子供にとっては大きいと思いました😢ランチは早めに並ばないと提供にメチャクチヤ時間がかかりました。先日も来園者は少なかったのになんでかとにかく時間がかかりました。😥

You can feel the history of Hawaii, and of course, the beauty of silk. Even though the seats are far away, it's a venue where every seat has its own charm. I want to go again.

ハワイの歴史も感じられ、シルクとしての素晴らしさももちろん
席は遠くても十分近い会場なので、どの席にも良さがある
また行きたい

It's relaxing to ride a horse on the vast grounds. By the end, it feels so comfortable that you might just fall asleep. I recommend taking a longer time as it allows you to cover more area.

広大な敷地を馬に乗ってのんびり
最後には心地良くてそのまま眠りそうに
時間長い方が範囲も広くておすすめです

I requested a pickup for my return. They kindly communicated the pickup location and time. Just to be sure, I confirmed with the hotel staff. Unlike with a rental car, I was able to make good use of the morning hours. They arrived right on time in front of the hotel. A strong and beautiful female driver lifted my heavy suitcase without any sign of annoyance. Since my flight was in the afternoon, they made sure I arrived with enough time to relax in the lounge. Of course, since it was a personally good service, I gave a tip. I plan to use this service again when I’m not renting a car.

帰りのお迎えをお願いしました。ピックアップの場所ですと時間も丁寧にご連絡がございました。念の為ホテルのスタッフに確認していました。レンタカーと違い午前中の時間も有効に使えました。
時間通りにホテルの前まできてくださいました。
重たいスーツケースを嫌なこと顔せずに力持ちの美人で素敵な女性ドライバーが
もちあげてくださいました。
フライトも午後便でしたのでいくつかの航空会社をまわっていきましたが
ラウンジでゆっくりできる余裕の時間に到着できるよう配慮されていました。
もちろん個人的に良いサービスでしたのでチップはお渡しいたしました。
レンタカー以外の時はまた利用しようと思いました。

I received detailed explanations and rules in Japanese, and even though most of the participants were from Europe and America, I felt comfortable joining in! The water temperature was still a bit chilly, but the sunny weather made it pleasant to spend time there! The crew also spoke to us in Japanese, which was heartwarming! I plan to visit again right in the middle of the season next time!

日本語で細かい説明やルールなどお話ししていただき、他の参加者はほとんど欧米の方でしたがその中でも安心して参加できました！
まだ水温が若干冷たかったのですが、晴れてくれたので気持ちよく過ごせました！クルーの方も日本語で話しかけてくれてほんわかしました！次回はシーズン真っ只中に訪れたいと思います！

The staff was amazing. So welcoming and so fun. They made us feel like family and took care of us the whole time. I highly recommend.