Reviewed by: Jackie
Fast on time pick up where we needed it will use it again
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/10/05 |
| Activity Date: | 2015/08/17 |
Reviewed by: Howard
Veltra representative who booked the reservation was friendly and efficient. Roberts Hawaii driver was friendly and arrived on time. Would definately recommend.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2015/10/05 |
| Activity Date: | 2015/10/02 |
Reviewed by: ちゃーまん
I use Roberts Hawaii every time, both for arrival and departure. Since it's a shuttle service, as long as the timing is precise, I can easily and comfortably arrive at the airport or hotel without any hassle. I have never had any issues with the hotel to airport transfer.
毎回、行きも帰りもロバーツ・ハワイさんを利用してます。
送迎ですので、時間がきっちりしていれば特に面倒なく楽に空港やホテルに到着できてます。
ホテル→空港で今まで問題は一度もありません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2015/10/04 |
| Activity Date: | 2015/09/26 |
Reviewed by: ちゃーまん
I use this service every time between the airport and the hotel. This time, I waited for the bus at the airport for about 30 minutes for the first time. Also, it took an hour to reach the hotel due to the hotel drop-offs (since I was the last one). As someone who knows the roads in Honolulu to some extent, I have some doubts about the route taken to drop off at the hotels (like passing the same roads multiple times and going past hotels where people were getting off). However, since I'm just riding and not in a hurry, the convenience is a plus. I wonder if the driver was inexperienced?
毎回空港とホテル間で利用してます。
今回初めて空港で30分ほどバス待ちしました。
また、同乗の方のホテル巡回でホテル到着まで1時間かかりました。(最後だったので)
ホノルルの道をある程度知っている私としては、ホテルを回るルートが違うのでは?とちょっと疑問(同じ道を数回通ったり、降りる方がいるホテルを通過して後回しになったり...)も残りますが、乗ってるだけで急いでもいないので楽なのが売りです。
ドライバーさん経験浅かったかな?
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2015/10/04 |
| Activity Date: | 2015/09/20 |
Reviewed by: 清水裕二
It was my first time using a domestic flight, but I felt reassured by the warm welcome at the airport. If I have the opportunity again, I definitely want to use it.
国内線での利用は初めてでしたが、空港でのお出迎えがあり安心しました。
また機会が有れば、必ず利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2015/10/03 |
| Activity Date: | 2015/09/18 |
Reviewed by: eririn
After getting on the shuttle, we went around the airport multiple times, stopping and picking up passengers, so it took over 40 minutes to arrive in Waikiki. It was quite stressful.
シャトルに乗り込んでから空港内をぐるぐるぐるぐる回り、停車したり、ピックアップしていったので、ワイキキまで到着に40分強かかりました。かなりストレスでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2015/09/28 |
| Activity Date: | 2015/06/29 |
Reviewed by: なべきち
I waited about 30 minutes for the bus to arrive after I got there. It was disappointing that there was no explanation during that time, but I had a great time getting to know a family from New Zealand who sat next to me on the bus.
着いてからバスが来るまで30分くらい待ちました。
その間説明がないのが残念でしたがバスの中で隣になったニュージーランド~来られたご家族と仲良くなれ楽しかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2015/09/27 |
| Activity Date: | 2015/09/20 |
Reviewed by: Richard Horton
Great start to the holiday. Roberts rep found us at the airport and our transfer to the hotel was smooth and easy
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2015/09/23 |
| Activity Date: | 2015/09/10 |
Reviewed by: Richard Horton
Driver turned up at the expected time. Easy pick up and ride to airport.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2015/09/23 |
| Activity Date: | 2015/09/19 |
Reviewed by: ノンシュガー
The waiting time at the airport was long. However, it was quick to get to the hotel once I got on the shuttle. On the return trip, I was picked up right on schedule, which was very helpful. I will use this service again.
空港での待ち時間が長かったです。
けど、シャトルに乗ってからホテルまでは早かったです。
帰りは、予定時間通り迎えに来ていただき、大変助かりました。
また利用させていただきます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2015/09/23 |
| Activity Date: | 2015/09/20 |
Reviewed by: jackiemcb
The lei was beautiful and very fragrant. The greeter was exactly in the right spot and was polite and informative. I was very pleased.
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2015/09/21 |
Reviewed by: Dana, Sydney.
The service was good, arrived on time, driver courteous and helpful.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Families |
| Posted on: | 2015/09/21 |
| Activity Date: | 2015/09/09 |
Reviewed by: Dana, Sydney.
The service was good, arrived on time, driver courteous and helpful.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families |
| Posted on: | 2015/09/21 |
| Activity Date: | 2015/09/13 |
Reviewed by: Jackie
On time great job this is the fourth time I have used the service.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/09/20 |
Reviewed by: maruko
I arrived on Oahu from the Big Island after 4 PM, so I was relieved to find the Roberts Hawaii shuttle. I was a bit tired, and the friendly staff made me feel at ease.
ハワイ島から オアフ島に着いたのが、午後4時を過ぎていたので、このロバーツハワイのシャトルがあって、助かりました。少し疲れもあったので、親切な対応のスタッフに 安堵感を覚えました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2015/09/20 |
| Activity Date: | 2015/09/09 |
Reviewed by: jackiemcb
The greeter was exactly were we were told she would be. The flowers were beautiful and the young women was very helpful. I was very pleased with this offering from start to finish.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2015/09/20 |
| Activity Date: | 2015/09/09 |
Reviewed by: Rim
a nice trip from KOA to the hotel, with a nice driver
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/09/19 |
| Activity Date: | 2015/08/30 |
Reviewed by: Jackie
On time nice people great driving made it to the airport fast
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2015/09/09 |
Reviewed by: Jackie
This is the second time we used the shuttle from and to the airport. They were on time and very helpful. I am going to use them again.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Couples |
| Posted on: | 2015/09/07 |
| Activity Date: | 2015/09/03 |
Reviewed by: Rob
This is an excellent idea and I'd highly recommend the lei greeting! As promised, the representative was waiting just outside our gate with our leis. The hospitality didn't end there as our rep walked with us to baggage claim, secured a porter for us and then found our hotel transfer van for us. She waited with us until we were on the van to our hotel. She would not accept a tip saying it was her pleasure to help. The leis come with a gift bag containing chocolates and care instructions for the leis. We kept ours in our hotel refrigerator and after 12 days we were able to take them home to show others....they still were beautiful and fragrant!
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2015/09/06 |
Reviewed by: Letitia
The last thing we wanted to do at the beginning of our vacation was arrive in an unfamiliar airport, drag our luggage to wherever the car rental station was, sign a bunch of papers for a car rental, find the car, find the exit, and then find our way across the Island to our hotel. Sounds awful! So instead we were greeted with a friendly Aloha greeting, our bags were fetched from the baggage carousel, loaded into the very comfortable Roberts Hawaii van, and we were whisked across the Island to our hotel quickly and comfortably. It was so easy that we had the friendly Roberts driver pick us up again and return us to the airport. Our driver was at our hotel early, entertained us with stories of Island life on the way, and helped us find our way around the airport as well. Stress free and friendly, the only way to fly!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2015/09/06 |
| Activity Date: | 2015/08/28 |
Reviewed by: Tony
We loved being greeted at the airport with these beautiful flower Leis. We were excited to get in the spirit of being in Hawaii.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2015/09/02 |
| Activity Date: | 2015/08/30 |
Reviewed by: Sheryl
Excellent service! Would highly recommend it! There was someone waiting for me with a sign as soon as I exited and she escorted me directly to the baggage claim, wheeled my baggage away quickly, introduced me to the driver and left. The driver was efficient and friendly, offering lots of information about the island and took me directly to my hotel. I couldn't have asked for better service.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/08/29 |
| Activity Date: | 2015/08/03 |
Reviewed by: Barbara
This was so convenient. I reserved transfers before leaving home, they were waiting for us after departing plane, took us to baggage claim for luggage and got us to hotel. Time to leave for airport, they were at the hotel for pickup and easily got us to airport. Will definitely use again and highly recommend this service.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2015/08/29 |
| Activity Date: | 2015/08/28 |
Reviewed by: 家族連れの父
I made a reservation online the day before, but I received an immediate confirmation. The timing was also as scheduled.
前日になってからWebから予約しましたが、すぐにオッケーの返事がきました。時間もスケジュール通りでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2015/08/25 |
| Activity Date: | 2015/08/25 |
Reviewed by: Christine
Hotel to Airport:
Got a confirmation email, called to check again the time and location on the day prior to pick up to the airport.
Nevertheless there was a 30 min. delay because the driver "forgot" to pick me up. Had to call 3 times to get things straight. Was on hold first time and got hung upon, second time also got hung upon while on hold. For the third time I got reconfirmed that the driver will promptly pick me up in a few min. which he actually did so I added a star.
Airport to Hotel:
Now this was a nice experience.
Flight got delayed but I think they check flight schedule on a real time basis.
Welcomed on arrival with a shell lei around the neck, there is a desk when you exit the baggage claim area, so it is really hard to miss. Nice van with cool air conditioning right to your door. Highly recommended!
All in all, don't rely too much on the hotel pickup time and arrange it early so that you have some extra time and don't miss the flight even if things get messed up.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2015/08/23 |
| Activity Date: | 2015/08/18 |
Reviewed by: Pamela
The driver was fantastic and the price was awesome!
| Rating: | |
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| Packages: | [Departure] Hotel to Airport - Shared Service |
| Attended as: | Solo Travelers |
| Posted on: | 2015/08/23 |
| Activity Date: | 2015/07/29 |
Reviewed by: tom liu
the driver is very kindly, on time, high efficiency, strong recommend!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2015/08/15 |
| Activity Date: | 2015/07/20 |
Reviewed by: LJW
At the airport gate on Hawaii's Big Island, my husband and I were both greeted with a shell lei and escorted to the shuttle bus. The driver provided current as well as historical information about the area during our trip to the resort. For our return trip home, the driver was on time and then upon arrival at the airport, we were personally escorted around the numerous security lines to the correct one for us. Roberts’ service was both professional and personable. We highly recommend them and look forward to using their services again in the future.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2015/08/15 |
| Activity Date: | 2015/07/24 |
Reviewed by: Helen
I organized a limo pickup at Honolulu Airport to surprise my husband as he is a car fanatic! The limo was waiting for us, it was very clean and the driver was very pleasant. My husband is still talking about it! It was a great start to our Hawaiian Holiday.
| Rating: | |
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| Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
| Attended as: | Couples |
| Posted on: | 2015/08/12 |
| Activity Date: | 2015/08/01 |
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Reply from activity provider
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Aloha! Thank you for taking the time to review your greeting! We are happy to have given you a touch of Hawaii through these leis, and we hope that your trip to Maui was truly that of paradise. Mahalo! --Jesse I.