All Reviews for Sightseeing / Guided Tours

First day in Hawaii. My son and I were looking forward to the Segway tour. The moment I met the person who came to pick us up and greeted them, I had a good feeling that today would be a great day! That feeling was spot on! We got to see the beautiful ocean, and the guide and staff were very kind. The conversations during the Segway ride were really enjoyable, creating wonderful memories. It was my first time, but there was plenty of practice time, and they provided support and consideration for the order when moving alongside others, which made me feel safe. Thank you very much. I had such a great time this time that I would like to request it again next time.

ハワイ初日。息子と楽しみにしていたセグウェイ。
お迎えに来て下さった方に会い挨拶をした瞬間、今日はいい１日になりそう！と良い予感がしました。
予感は的中！綺麗な海を見せて頂け、ガイドさんとスタッフの方がとても親切でセグウェイ中もお話が凄く楽しく素敵な思い出になりました。私は初めてでしたが、練習時間もたっぷりあり、他の方と並んで進む時の順番の配慮やサポートもして下さり安心してのる事ができました。ありがとうございました。
今回凄く楽しかったので次回もまたお願いしたいと思います。

Enjoyed the show more than anything. The food was okay. Noodles and bread were cold. Also the drink menu was limited. Enjoyed the bus ride there and even more on the way back as our bus driver dropo us of right in front of our hotel. The venue was also shared by a water park which in my opinion was a lot little tacky

I participated with my 67-year-old self, my 66-year-old wife, my 38-year-old daughter, and my 34-year-old son. The other participants were a couple of white people in their 30s, and it felt like a personal tour, allowing us to relax. The male tour guide was always smiling and made it enjoyable. A white woman fell twice and bruised her knee area, but the tour guide quickly helped her, so there was no problem. It was my first time on an e-bike, but next time I would like to try something for intermediate riders.

６７歳私、６６歳妻、３８歳娘、３４歳息子で参加しました、ほかの参加者は３０歳ぐらいの白人さんカップルだけで、パーソナルツアーのようなかんじでりらっくすすることができました、ツアーガイドの男性はいつも笑顔で楽しかったです、白人女性のかたが２度ほど転倒して膝周囲を打撲していましたが、ツアーガイドさんがすばやく助けてくれ問題なかったです；はじめてのEバイクでしたが、次回は中級者向けにTRYしたいです

Great tour very informative. The people were so funny I would definitely do it again and recommend my friends and family.

My first time on a Segway.
At first, I was scared, but I got used to it quickly. Turning right and left and zipping through the wind was so much fun!
The guide's stories were interesting, and I got to take a lot of photos.
The two hours flew by, and next time I want to join the course that goes to downtown.
Thank you for a wonderful time!

初めてのセグウェイ。
最初は怖かったけどすぐに慣れました。右に左に曲がったり風を切って走ったり、楽しい！
ガイドさんのお話も面白いし、いっぱい写真も撮っていただきました。
あっという間の2時間、次回はダウンタウンに行くコースに参加したいです。
楽しい時間をありがとうございました。

We had a wonderful time. Great family entertainment. The food was good too. It was top notch entertainment with the local feel. Hawaii should be proud of the information given for the Polynesian culture. It was very enlightening and entertaining. I'd recommend this luau to anyone who is visiting the island. Please be kind to the staff, they are stars too. Thank you for the wonderful memories.

There is almost no support in Japanese. We participated as a family with children, but since we couldn't understand English, the kids got bored. I wouldn't recommend it if you can't speak English. Unless you really want to see the dance here, I wouldn't recommend it.

We were staying at Hilton Hawaiian Village, and there was a show available for about the same price, so I regretted not going there as it would have saved us travel time.

日本語対応はほぼありません。
家族旅行で子連れで参加しましたが、英語が理解できないので、子供もあきてしまいました。英語ができない場合はおすすめしません。　　
英語で鑑賞したい、どうしてもここのダンスをみたいという希望でなければ、おすすめしません。

ヒルトンハワイアンビレッジに泊まっており、同じくらいの値段でショーがあったので、そちらでみたら移動時間も省けたのでと後悔しました。

Absolutely amazing combination. Scenery and guides were excellent. Bit disappointed in the movie tour as part of sets deteriorated because of passage of time. Also thought you would see more of current sets. Farm Tour was very interesting which also included some movie sets. Lunch was excellent.

Overall great day out and fantastic place that is trying to maintain green friendly eco systems and preserve area for future generations.

Would definitely go again as there were other trips like zip lining which we did not have time to do,

We loved this tour! P.J., our Tour guide, loves his job, and that was obvious in his knowledge and enthusiasm. Comfortable shuttle. Great service. Good food. Great sights!

My husband and I booked the stargazing tour with Yoshi, and it exceeded our expectations. We live in a place with so much light pollution, we never see more than a handful of stars. We've wanted to see the "dark sky" for a long time. It was just breathtaking. There really are no words and pictures can not do the experience justice. Our guide was super friendly and accommodating. During the drive, stops, and sunset/stargazing he was very informative. This is the tour to choose on your next trip! Ask for Yoshi specifically.

We were torn between the four-wheeler and the e-bike experience, but since it was just the two of us, we chose the e-bike. As a couple in our fifties, we were concerned about our stamina, but the e-assist was quite powerful (with three levels), so that was not an issue. However, please note that those under 150 cm may have difficulty reaching the ground.

四輪バギーと迷いましたが夫婦2人での参加でしたので、eバイクの体験にしました。
アラフィフ夫婦の為、体力の心配がありましたがeアシストの力がかなり強く（3段階）その点は問題ありませんでした。
ただ、150ｃｍ以下の方は足がつかない可能性がありますのでその点はご注意ください。

Decent boat ride, Hawaiian music & Hula dance. Walk to Fern grotto the best part of ride

I was able to fulfill my dream of seeing the sunset and starry sky from Mauna Kea volcano. The explanations about the observatory and celestial bodies were very detailed, and I was able to take many photos. The sandwiches and cocoa provided along the way were very delicious and left a strong impression!

マウナケア火山からのサンセットと星空が見てみたい、という夢を叶えることが出来ました。天文台や天体の説明も詳しくして頂き、写真もたくさん撮って頂きました。
途中で提供されるサンドイッチとココアがとても美味しかったのが印象的でした！

So very glad I booked this excursion.
This was definitely by far one of our best excursions. We were able to see and learn so much about all the different movies filmed at this location. The trips were well timed and spaced apart enough that they did not overlap into one another. The guides were knowledgeable and very accommodating. Lunch was really good with great selections. I feel like a trip to O’ahu is not complete without this excursion. Will definitely recommend this excursion to others visiting Hawai’i.

Show was wonderful people were funny smart and very informative

Enjoy the boat trip in the drawer to that

Would definitely recommend it to others

Nice family run business

Even I, who am not good at sports, had a great time riding. The wind felt wonderful, it was the best! It was so much fun, and we had a blast as a family. There’s a Giovanni's in the food court near the Segway shop where we enjoyed garlic shrimp. The area is filled with murals, and we had an efficient and enjoyable half day. Next time, I want to join the morning session.

運動苦手な私も楽しく乗れました。
風が気持ちよく最高！
とにかく楽しくて親子で盛り上がりました。
セグウェイ店の近くのマート内フードコートにジョバンニがありガーリックシュリンプを堪能。周辺は壁画も多く、半日で効率良く楽しめました。次は朝の回に参加してみたいです。

Susan was fabulous. She was so knowledgeable about the island and great with our kids (ages 5 and 7). She told us history of the island and suggestions on things to do during our stay. When our kids were getting tired and a bit cranky, she went out and got them water and popsicles. This tour was the highlight of our trip!

On July 14th, 2023 I went on the Grand Circle Island Tour. It was more than a grand experience! We stopped at places I've never been before like the Pali lookout and Byodo-in Temple. Our tour guide Lola was so funny, and extremely knowledgeable of the island. She even gave us a Poi Donut that was so yummy. Her enthusiastic energy, and experience on island made me feel safe and comfortable riding on her bus all day.

Each stop we had plenty of time to take picture, and learn all about these special places. The tour was extremely diverse making it an experience I'll never forget. The bus was so comfortable with amazing air conditioning, and even had a foot rest. The bus being so high up gave an advantage of seeing sights that you couldn't see in a regular car.

We were given plenty of time in Haleiwa to eat lunch and shop. Lola had many great recommendations for lunch there was so many options it was hard to choose! Stopping at the Dole Plantation was the perfect way to end the tour getting a well deserved sweet treat.

I would recommend this tour to everyone visiting the island whether it's your 1st or 50th time on island. Something for everyone!

I was guided by Yamachan to Haleakalā. There were three groups with seven people in total: one group from Canada and two groups from Japan. Thanks to the clear guidance in both Japanese and English, I was able to enjoy the experience with peace of mind.

Considering the crowds this time, we skipped Krispy Kreme Doughnuts and headed straight to Haleakalā. First, we stopped by a supermarket and purchased the recommended ahi poke from Yamachan. It was the most delicious ahi poke I’ve ever had! The coffee-flavored Maui cookies I bought at the same supermarket are also highly recommended. I wish I had bought more as souvenirs!

After that, to prevent altitude sickness, we ascended gradually by car. I felt the most dizziness and headache at the 1000m mark, but I had no issues at 2000m and 3000m. The summit was very cold, with a perceived temperature of around 0°C. They provided coats, gloves, and warm tea. I was wearing a hoodie, sweatpants, and a light down jacket, but it was too cold to stay for long, so I recommend preparing warm clothing, including Heattech.

The sea of clouds and the sunset were truly beautiful. The view from the prime spot was a real luxury. I couldn't see the last moment due to the flow of clouds, but I was very satisfied.

The starry sky was so breathtaking that it almost brought me to tears. Thanks to Yamachan's extensive expertise and the specialized telescope I had never seen before, I was able to learn and enjoy more than at a planetarium.

They also took many wonderful photos.

This was a tour that I would definitely want to join again when I visit Maui. Thank you very much.

Just make sure to prepare for the cold...!

ハレアカラ山を山ちゃんさんにに案内して貰いました。3組7人、1組はカナダから、2組は日本からの参加でした。日本語と英語での分かりやすいガイドで終始安心して楽しむことができました。

今回は混雑を考慮しクリスピークリームドーナツは寄らず、そのままハレアカラに向かいました。まずはスーパーに寄って、山ちゃんさんオススメのアヒポキを購入しました。いままでで1番美味しいアヒポキでした！同じスーパーで購入したマウイクッキーのコーヒー味もオススメです✨たくさん買ってお土産にすればよかったくらいでした。

その後、高山病を考慮して車で少しずつ登ってくださいました。1000m地点が1番目眩と頭痛を感じましたが、2000m、3000mは問題なく進むことができました。山頂は体感温度0℃程度でとても寒かったです。コートと手袋、暖かいお茶を用意してくださりました。パーカー、スウェットパンツ、ライトダウンを着用しておりましたが長時間滞在できない寒さだったため、ヒートテックを含めた防寒対策の準備をおすすめします。

足元に広がる雲海、サンセットは本当に美しかったです。特等席でみる景色は本当に贅沢でした。最後の瞬間は雲の流れで見ることが叶いませんでしたが大満足です。

こぼれんばかりの星空には涙が出そうなほど感動しました。山ちゃんさんの豊富な専門と、見たこともない専門的な望遠鏡のお陰で、プラネタリウム以上に学びながら楽しむことができました。

素敵な写真もたくさんおさめてくださりました。

またマウイ島に訪れる際は是非参加したいとと思えるツアーでした。ありがとうございました。

とにかく防寒対策を...！

The vow renewal package is 100% worth it!! What an amazing experience! Captain Mike renewed our vows on the deck. The staff was amazing enough to not just capture photos but also a video which is so memorable! The food was delicious.... a 5 course meal served to us. Way to much for me to eat but totally fresh and delicious food! The staff was amazingly nice and helpful. The Polynesian show was super cool! Overall absolutely worth every cent!!!! A must do!

This was our family’s first trip to Hawaii and we had an amazing time!! This was the perfect event to close out our stay here!! AMAZING!

It exceeded my expectations. I participated in two activities, snorkeling and kayaking, in the morning and afternoon. During the bus ride, the driver provided fun explanations and conversations, making the journey enjoyable without getting bored (the driver was incredibly funny and friendly). They were busy giving us sightseeing information, pointing out things to the right and left.

However, there was one issue: at the snorkeling site, the tour description stated that "life jackets are available for free," but I was told that this was not included in the tour price. Even when I mentioned it was written on the voucher, they insisted it was different. Originally, it would have been $10, but since we came on the tour bus, they said it would be $7. There were only my husband and me as Japanese participants; the others were foreigners, and since no one else seemed to say anything, I wondered if they had booked through a different company.

A Japanese staff member was in charge and kindly said, "I'm Japanese, so please let me know if you need anything," which felt a bit strange. I was left wondering if what was written on Veltra was incorrect or if there was a communication issue... It left me feeling uncomfortable.

As for the snorkeling itself, I was able to see turtles and various fish, which was enjoyable. For lunch, I had garlic shrimp from the snorkeling side, and they were huge and delicious! However, there were many chickens running around nearby, and as someone who isn't fond of them, I couldn't fully enjoy my meal. The chickens seemed accustomed to humans and appeared from all over.

The afternoon activity was kayaking, which I had never done before, but I had a lot of fun. At a break during the morning, we stopped by a macadamia nut shop that had Kona coffee, which I couldn't find even in Waikiki. I tasted it and bought some immediately. We also briefly stopped at a place selling fresh fruit in Ziploc bags, where everyone was buying and eating papayas.

Aside from the issue with the life jackets, it was a very enjoyable tour.

期待していた以上の内容でした。
午前と午後のアクティビティ、計２つ、スノーケリングとカヤックに参加しました。
バスで移動する間もドライバーさんの楽しい説明と会話で、飽きることなく楽しめました（すごい面白くてフレンドリーなドライバーさんでした）。
右に左に忙しいくらい、観光案内してくれました。
ただひとつ、スノーケリングのところで、ツアー説明には「ライフジャケットは無料で貸し出しします」と書いてあったのに、ツアー代金にそれは含まれていない、と言われ、バウチャーに書いてあると言っても違うと言われ、本来なら10ドルのところ、ツアーバスで来てるから7ドルでOKと言われました。
日本人の参加者は私たち夫婦だけで、他は外国人で、他の人は特に何も言ってなかったので、申し込んだ会社が違うのかなと思いましたが…。
日本人の人が担当で、「私は日本人なので、何かあれば言ってください」とフレンドリーに声かけてきたのですご、なんだかね、って感じでした。
ベルトラに書かれていることが間違っていたのか、あるいは、連絡がうまく伝わっていないのか…不快な気持ちになりました。
スノーケリング自体は、タートルも見られたし魚も色々見られて楽しめました。
スノーケリングの側のガーリックシュリンプをお昼に食べましたが、すごく大きいシュリンプで美味しかったです！
ただ、そばには鶏がたくさん走り回っていて、苦手な私は食事を楽しむことはできませんでしたが。
鶏は人間に慣れているのか、あちこちから神出鬼没でした。
午後のアクティビティはカヤック、初めてでしたがとても楽しめました。
午前中途中の休憩で寄ったマカデミアナッツのお店にはワイキキで探してもなかったコナコーヒーをまぶしたのがあり、味見して、即購入しました。
途中で、ジップロックに入ったフレッシュフルーツを売ってるところにもちょっとだけ立ち寄ってくれ、みなさん、パパイヤを買って食べてました。
ライフジャケットの件を除いては、とても楽しめたツアーでした。

Yoshi was very knowledgeable and friendly. My girlfriend and I had an awesome time. Thank you so much!

At first, I thought the price was high, but my first horseback riding experience was very enjoyable. Sota from Veltra and the horseback riding staff provided thorough explanations, and I believe the value exceeded the cost. Thank you for the wonderful memories.

最初は金額が高くて、どうかな？と思いましたが、
初めての乗馬でとても楽しく、ベルトラのそうたさんも乗馬スタッフの方々も丁寧に説明して頂き、
料金の値は超えてると思います。楽しい思い出をありがとうございました。

This is our second time going to the Fern Grotto and it was just as beautiful and amazing as the first time we went 9 years ago. We booked online and it was very easy. We got to the check in site and they handed us a ticket with our name already on it and asked us to turn it in when we boarded. Right on time, they asked us to head down to the dock and board our river boat. Everyone that we encountered had a big smile and a kind word for us. They gave us a brief safety talk and we were off! Our guide going out there was very knowledgeable and talked to us about the history of the island. When we reached the Fern Grotto, they sang for us some beautiful songs and then we hiked a little way up to the grotto. We took lots of pictures and then made our way back! We were treated to some songs and beautiful hula dancing on the way back. The young lady on the microphone was so much fun! She was a jokester, and she had a beautiful singing voice. The ladies doing the hula dancing were just so beautiful to watch and you can tell they love what they do. Overall, it was a lot of fun and I highly recommend. I do recommend booking online as it will save you some time when you get there. Thank you for a wonderful experience!

John is excellent driver as tourist guide.
The trip was smooth and exciting. I will come back to travel again. Chuc Le .

Highly recommended, we really enjoyed the river cruise the view was beautiful and loved the walk to the cave

It is a memorable day for us, we went to Arizona memorial, bowfin submarine in the morning, we had lunch at the hangers, then visited the battleship. We don’t need to worry about the tickets, shuttle and lunch, all have been arranged well, we have enough time to visit everywhere we like, I highly recommend the trip.

The Polynesian show is very impressive，all the staff on board are nice, because of the weather we didn’t saw the beautiful sunset, but we saw the rainbow. we did not like food, anyhow it is a nice journey !

I was picked up on time and went from the Dole Plantation to the town of Haleiwa. After getting a brief explanation of the town, we split into groups, and I joined the beach horseback riding plan. Although the explanation was in English, the guide was very helpful, so there were no issues. The horseback riding lasted well over 70 minutes, and the beauty of the coastline was beyond words. On the way back to Haleiwa, we ordered lunch, the garlic shrimp combo, by phone to reduce wait time. I was also able to do some shopping at Patagonia!

時間どおりにお迎えに来てもらってドールプランテーションからハレイワの町へ
ひととおり町を説明してもらった後　散策組と分かれて海辺乗馬プランに。
英語の説明だけどガイドさんがちゃんと教えてくれて問題無し。
70分をゆうに上回る乗馬　海岸の綺麗さは言うまでも有りません。
終わってハレイワに戻る間にランチ　ガーリックシュリンプコンボを電話注文してくれて待ち時間短縮。
patagoniaでお買い物も出来ました！