Reviewed by: アルクン
I was worried because my return flight was early, but I felt relieved as you were waiting for me ahead of the scheduled time. Thank you for your assistance this time as well. I plan to make a reservation again next time.
帰国の便が早いので心配でしたが、予定の時間よりも早めに待機して下さっていたので安心しました。今回もお世話になりました。次回もまた予約する予定です。
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| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/10/11 |
| Activity Date: | 2023/09/26 |
Reviewed by: アルクン
After arriving at the airport, I was immediately taken to the hotel. I've been using this service every time. The prices have increased compared to before COVID-19. The weak yen is also having an impact, isn't it? It's something we can't help, but...
空港到着後、直ぐにホテルまで送迎して頂きました。毎回お世話になっています。コロナ前よりも価格が高くなりました。円安も影響していますよね。仕方がない事ですが…。
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2023/10/11 |
| Activity Date: | 2023/09/14 |
Reviewed by: C Atwood
The show was really amazing. We were able to interact with our hosts and learn how to make the head pieces. The dancing was great, but the firing knife throwing was so good . Totally worth it.
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| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Families |
| Posted on: | 2023/10/10 |
| Activity Date: | 2023/10/08 |
Reviewed by: Belle
The HA breath of life show was a hit!! we really enjoyed culture center a lot. On the way, the scenery is great also.
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| Packages: | Premium Package: Sightseeing Tour, Islands of Polynesia Admission, Dinner & Show |
| Attended as: | Families |
| Posted on: | 2023/10/09 |
| Activity Date: | 2023/10/07 |
Reviewed by: Kacie
Our guide was wonderful! It was everything we wanted it to be. Our children aged 8 and 10 had the time of their life. It was their first excursion in Hawaii and the one they talked about the most. They said it was the best excursion ever. They loved the guide, the hiking, the swimming, and all the extra experiences they had.
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| Packages: | Morning Tour - Meet in Central Maui |
| Attended as: | Families |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/10/01 |
Reviewed by: Mihai
Nice tour.
Thanks to Sean and Shawn.
A must do tour on the Island.
We got lots of information from our tour guide Sean
| Rating: | |
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| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/09/13 |
Reviewed by: ヒロ
I got on early because the pickup arrived, and I was the last to get off. Since it was a shared ride, it couldn't be helped. The driver was professional, so there were no issues.
乗るのは早くに迎えがきて、降りるのは最後だった。
乗り合いだから仕方ないけど。
ドライバーはきちんとしていたので問題はなかった。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/09/15 |
Reviewed by: Houston
The food was ok. The entertainment was ok. I’ve been to a luau before and this time was just ok. It wasn’t worth the price.
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/05 |
Reviewed by: マイク
I looked for staff at Inoue Airport's Terminal 2 at 7 PM, but there was no one there. When I asked around, everyone said they didn't know, so I thought about taking a taxi. I asked an airline staff member again and found out it was at Terminal 1, so I hurried over, but there were no staff there either. There were many Roberts cars, so I asked a driver, but he said he didn't know. After making an inquiry, I finally managed to get a ride.
19時にイノウエ空港第二ターミナルでスタッフを探したが,誰もいなく,誰に聞いても知らないと言われタクシーにしようと思い,もう一度航空会社のスタッフがいたので聞いたところ,第一ターミナルだと分かったので慌てて行ったがここもスタッフがおらず,ロバーツの車がたくさんあったので運転手に聞いたが,わからないと言われ問い合わせしてやっと乗せてくれました。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/06 |
| Activity Date: | 2023/10/04 |
Reviewed by: Yesica/ Claudia
Food was delicious, the views where beautiful. Ryan the waiter was great and the entertainment was great also . Just disappointed that we missed the sunset because dinner was served late.
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Couples |
| Posted on: | 2023/10/06 |
| Activity Date: | 2023/10/04 |
Reviewed by: Erika
Soo happy we were able to view the different locations the views were absolutely amazing
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/05 |
| Activity Date: | 2023/10/01 |
Reviewed by: Kate from Sydney
Customer service was amazing. Tour was exactly as advertised. Bus was clean, comfortable and air conditioned.
| Rating: | |
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| Packages: | Pearl Harbor Tour with Transportation from Wailkiki Hotels |
| Attended as: | Families |
| Posted on: | 2023/10/04 |
| Activity Date: | 2023/10/01 |
Reviewed by: ぽん
The day of the tour was just one day before the full moon, and with 98% moonlight, it was too bright to see a perfect starry sky (I should have checked the lunar calendar in advance...). However, the sea of clouds below was breathtaking, and the sunset from the summit at an elevation of 4,207 meters was truly beautiful and very moving.
Our tour guide, Stephan, was very friendly and, despite being a tall foreigner, he grew up in Japan and speaks fluent Japanese. He was very kind, took many photos for us, and even sent us some amazing starry sky pictures he had taken in the past via AirDrop. The vegetarian sandwich was also very delicious, and the cocoa he made for us at the summit was incredibly tasty and warming. Thank you for a wonderful experience and memories.
ツアー当日は満月の一日前で、月明かり98%ということで満点の星空を見るには明るすぎたのですが、(事前にちゃんと月齢カレンダーを確認すべきでした、、)雲を下に見る雲海は絶景で、標高4207mの山頂からのサンセットは本当に綺麗で、とても感動しました。
ツアーガイドのステファンさんはとても気さくで見た目は背の高い外人さんですが、バリバリの日本育ちとのことで、日本語ペラペラで、とても親切で写真もたくさん撮ってくれて、過去に撮影した素晴らしい星空の写真もAirDropで送ってくださいました。
ベジタリアンサンドイッチもとても美味しく、山頂で入れてくれたココアはとっても美味しくてあたたまりました。素敵な体験と思い出をありがとうございました。
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| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/10/04 |
| Activity Date: | 2023/09/27 |
Reviewed by: こーじ
As soon as I arrived at the airport exit, they called my name, so I didn't have to search for anyone. The journey was smooth, and I arrived at the hotel in about 20 minutes from the airport.
空港の出口に着くとすぐに名前を呼んでくれるので探す必要がありませんでした。
道中もスムーズで空港からホテルまで20分くらいで到着できました。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2023/10/03 |
| Activity Date: | 2023/10/02 |
Reviewed by: E Magee
To begin- we loved that they offered complimentary pictures at entry, they sent them directly to our phone for FREE, other tourist areas always charge for pictures.
The food buffet had a variety of options from chicken, fish, and pork. The food was tasty. Our tickets came with a drink ticket and we enjoyed a mai tai.
The performances were we'll coordinate, we loved the fire show, the hula dances, everything! I would definitely come back for another show. Employees were helpful, informative, and very kind!
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| Packages: | Review Rebate Special! Classic Package - Koa Experience |
| Attended as: | Couples |
| Posted on: | 2023/10/03 |
| Activity Date: | 2023/10/01 |
Reviewed by: ベティ&キラ
The pickup location for the bus on the way there was hard to find. (There were many people from other tours, and we couldn't tell what our bus looked like.)
As for the horseback riding, we could hear the sound of the waves and got splashed by the sea spray, and the wind felt pleasant. The horse was calm and occasionally stopped to graze, which was enjoyable as well. Riding along the coast, something we can't do in Japan, was a valuable experience.
In Haleiwa Town, we only had time for lunch, and it would have been nice to have a little more time to relax.
行きのバスのピックアップ場所がわかりづらかった。(他のツアーの人たちも多く、自分たちのバスがどのような物かもわからなかった)
乗馬については波の音が聞こえ、波飛沫がかかるくらいで、風が心地よかったです。馬もおとなしく時々草を食んで道草しましたが、それも楽しかった。日本では出来ない海岸沿いの乗馬は貴重な体験でした。
ハレイワタウンではランチの時間しか無くもう少しゆっくり出来たら良かった。
Thank you for using Island Makana Tours. I'm glad to hear that you enjoyed the horseback riding. We will take your feedback regarding the schedule into consideration for the future. We look forward to serving you again!
このたびはアイランドマカナツアーズをご利用頂き、ありがとうございました。乗馬、お楽しみ頂けたようで良かったです。スケジュールについてのご意見は今後の参考とさせて頂きます。またのご利用を心よりお待ちしております!
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| Packages: | 海辺乗馬付きプラン(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/09 |
Reviewed by: Blaine
Ship was nice but very crowded. Made it hard to see the dance show and fireworks.
5 course meal was tasty and cooked well.
Appetitizers lackluster; cheese, fruit, crackers. All in all, a good experience and value.
Booked several activities through Veltra;
Good experience.
| Rating: | |
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| Packages: | Deluxe Package with Celebration Plan (Private Table & Souvenir Photo) |
| Attended as: | Couples |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/29 |
Reviewed by: Kara
Beautiful tour! Our family was happy we found time to visit the Grotto!
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| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/22 |
Reviewed by: Kara
Really enjoyed the dinner, we were nervous but it was soooo delicious!!
Mahalo for joining us and taking the time to share a kind review! We are so happy that you enjoyed dinner! Best wishes to you and yours!
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/10 |
Reviewed by: Kara
Arizona ferry ride and memorial were just breathtaking
We are so pleased you got the most out of your Pearl Harbor Visit and experienced its magnificence.
| Rating: | |
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| Packages: | [6:30 AM] Waikiki Departure |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/07 |
Reviewed by: Kara
A great see when staying on Oahu, holds great American history
Dear Kara, We are delighted and pleased to hear you received a fulfilling experience with us and Pearl Harbor Tour.
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| Packages: | [7:30 AM] Waikiki Departure |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/27 |
Reviewed by: Kara
Tour guide in car was very helpful and detailed and park was very memorable
| Rating: | |
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| Packages: | [7:45 AM] Standard Tour |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/26 |
Reviewed by: Kara
Tons of fun, food was just okay, definitely a 1 time do but worth it to try for your first Hawaii visit
| Rating: | |
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| Packages: | Aloha Experience Package w/ Pick-up: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/25 |
Reviewed by: Kara
This tour shows you it all and they are very personable!
| Rating: | |
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| Packages: | Summer Group Discount Special [Jul-Sep] |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/25 |
Reviewed by: Kara
Laughed out Loud!!! What a fun evening filled with lots of Hawaii memories :)
| Rating: | |
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| Packages: | Aloha Experience Package w/ Pick-up: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/18 |
Reviewed by: Kara
This tour gives you access to both Missouri and Arizona in just half a day, it is a reat tour to visit PH while in Waikiki.
Dear Kara, We are very pleased you were able to experience both exhibits and areas of Pearl Harbor on the same tour and that your Tour was left a positive impression.
| Rating: | |
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| Packages: | [7:30 AM] Waikiki Departure |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/17 |
Reviewed by: いおみず
It's reassuring and convenient to have a reservation since everything is on time. I would like to make a reservation again next time. It would be nice if it were a bit cheaper.
時間通りなので、予約していると安心で便利です。
次回も予約したいと思っています。もう少し安ければいいかな
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/06 |
Reviewed by: Char
Communication is possible even if you can't speak English, as the local staff are very kind and accommodating.
英語のみの対応ですが、英語が話せなくてもコミュニケーションは取れます。
現地の9スタッフは親切に対応してくれます。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/04 |
Reviewed by: WALOHA
I used Roberts for the first time in a while. They allow last-minute reservations, and it's impressive that you can also get assistance directly on-site the same day. Reliable and reassuring. The reception area was a bit hard to find, but the service was quick, which was great.
久しぶりにロバーツを利用。
ギリギリでも予約ができるし、当日現地で直接でも対応可能なところはさすがロバーツ。
安定安心。
受付場所がちょいとわかりにくいけど、捌き方は速やかでよかった。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/07 |
Reviewed by: whitemickey
I was a bit anxious about the explanations in English, but I was able to understand through the atmosphere. The electric bicycle takes a little getting used to, but it's comfortable.
英語での解説に不安がありましたが、雰囲気で理解することができました。電動自転車は慣れるまでに少し苦労しますが快適です。
| Rating: | |
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| Packages: | 【送迎付き】2時間コース(初心者レベル) |
| Attended as: | Families |
| Posted on: | 2023/09/30 |
| Activity Date: | 2023/09/09 |
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Reply from activity provider
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Hello Erika,
Thank you so much for your review. We are glad you and your family had a great time on the tour. The views of the ocean and mountains are something you need to see in person. Hope you had a great time in Hawaii and it was great talking with all of you.
Mahalo
Jonah
Fun Group Hawaii