All Reviews for Sightseeing / Guided Tours

Really awesome guide and awesome planned itinerary and stips around NS

Lots of memories to take in throughout each museum and experience- we loved the Arizon museum- well done

The Kona sunsets are beyond words! A great anniversary memory

This was awesome way to have all the museums as my husband really wanted a tour with everything!

Do this tour- you get to see the entire farm in different ways! and lunch was easy to feed our larger family too!

Qr code has it easier to skip the line on the way in!

There were quite a few participants on the day, and we set off in two vehicles. Fortunately for our group, which consisted only of Japanese people, we had a guide named Shotaro who spoke Japanese and had a middle name. At the Onizuka Visitor Information Center, the fog thickened along the route to the summit, and we waited for about 30 minutes, worried that the tour might be canceled. However, the fog cleared, and we made it to the summit. The view was spectacular, with Maui Island peeking out beyond the sea of clouds. After descending to the parking lot, we enjoyed stargazing under a sky where the moon was at 29%, and we could see the Milky Way quite well. While sipping warm cocoa, we observed the night sky with the naked eye (including moving satellites) and used a telescope to view the moon's craters, taking many photos. It was a wonderful memory.

当日の参加者が結構多く、2台に分乗して出発しましたが、日本人だけのグループだった我々には運良くショウタロウさんというミドルネームをもった日本語のできるガイドさんがついてくれました。オニズカ・ビジター韻フメーションセンターでは山頂までのの区間で霧が濃くなり30分ほど待機、ツアーが中止になるのではとヒヤヒヤしましたが、なんとか霧が晴れて山頂へ。山頂からは雲海の向こうにマウイ島が顔を出しているのが確認できるなど最高の景色でした。途中の駐車場まで降りてからの星空観察は月が29％の状態で天の川観察もまずまず。暖かいココアを頂きながら肉眼で星空（動いている人工衛星も）、望遠鏡で月のクレーターを観察し、写真も沢山撮って頂きました。とても良い記念になりました。

The sunset was amazing. The guide was very kind and provided excellent service, making it a great experience. The starry sky was ordinary since we viewed it from a bright area after coming down from the mountain. I was a bit disappointed because my expectations were high.

サンセットが最高でした。
ガイドさんもとてもやさしく、丁寧な対応で最高の体験ができました。
星空は山から降りてきて、まわりも明るいところから見たので普通でした。
期待が大きかったので少し残念

This was a great/relaxing experience. Nice cruise up and down the river, good historical information, and easy walk to the grotto. Well worth the time. If you have any problems walking then do not try this. The walk is short but why pay just for a boat ride? This was worth MY time and I would do it again.

Super fun. Lovely ship. Friendly crew. Yummy food. Beautiful dance show. Just do it!

What an experience. 10,000 feet up above the clouds and then to watch a mesmerising sunset followed by Stargazing and seeing the moon up close all with a fantastic guide. It all felt so surreal and would reccommend to anyone as a bucket list thing to experience with memories to last a lifetime.

I was able to climb to nearly the summit at an altitude of 4,200 meters (the actual summit is a sacred site and cannot be accessed on tours), which was a very valuable experience that I could never have in Japan. Despite it being mid-summer, the perceived temperature was below 10 degrees Celsius, but they provided jackets and gloves, so I was completely comfortable and not cold at all. The sandwiches for dinner were also delicious, perfectly seasoned to match the thin air at the summit.

日本では決して体験できない標高4,200メートルのほぼ頂上(頂上は聖地のためツアーでは行けない)まで上ることができ、とても貴重な体験ができました。
真夏にもかかわらず体感気温は10度以下になりますが、ジャケットや手袋を貸していただけるのでまったく寒くなく過ごせました。
夕食のサンドイッチも頂上の空気の薄さに合わせた塩気でとても美味しかったです。

■Guide
The guide was friendly, kind, and provided thorough explanations. The shuttle bus was on time, and they offered a free photography service.

■Tour
The weather was good, and the content matched what was stated on the website. The hot cocoa served while stargazing was very delicious.

■Altitude Sickness Measures
We climbed gradually with breaks, but there were moments when I found it a bit hard to breathe. However, following the guide's instructions to take deep breaths helped improve my condition, and I was able to enjoy the experience without any issues until the end. It seems there is oxygen available for emergencies, so I think it's best not to push yourself too hard.

■Free Photography Service
The guide took photos with their camera and shared them via AirDrop. It seems to be a cultural practice, but since all the photos taken are distributed, my pictures were also shared with other participants. If you're concerned about this, you can politely decline and take your own photos.

■Aside
A couple I met on a snorkeling tour in Maui two days prior was also here, and even though I was participating alone, I was able to enjoy conversations with them. Fortunately, many others were friendly as well, and we were able to take photos of each other.

■ガイド
気さくで親切、丁寧な説明、無料の撮影サービス、時間通りの送迎バスでした。

■ツアー
天候もよくHP記載通りの内容でした。
星空を見ながらサーブされたホットココアがとてもおいしかったです。

■高山病対策
休憩してならしながら登っていきますが、私はやや呼吸がきついタイミングがありました。
ただ、ガイドさんの指示通りしばらく深呼吸すると改善し、最後まで問題なく楽しめました。緊急時の酸素もあるみたいなので絶対に無理はしない方がいいと思います。

■無料写真撮影サービス
ガイドさんのカメラで撮ってくれたものをエアドロで配ってくれます。
文化的なものかと思いますが、撮ったもの全てが配られるため自分の写真も他の参加者に渡ります。気になる方は自分で撮るからと断っても良いかと思います。

■余談
二日前にマウイ島で参加したシュノーケリングツアーにいたご夫婦がこちらにもいらっしゃり、ひとり参加だったのですが彼らと楽しく会話しながら過ごせました。他の方もたまたま気さくな方が多く、写真を撮り合ったりできました。

I requested a North Shore tour. Originally it was supposed to be 6 hours, but thanks to a free campaign, they extended the tour by an additional hour. During the tour, Ken provided quizzes about the places we visited and the history of Hawaii, which allowed us to gain knowledge about Hawaii while having fun. When we arrived at each destination, he carefully pointed out the highlights, the locations of shops, restrooms, and even recommended delicious local spots that you wouldn't have to wait in line for. He also took us to places and photo spots that are not typically included in regular tours, making for a truly fulfilling experience. If I have the opportunity to go to Hawaii again, I definitely plan to request Ken's services. Thank you very much.

ノースショアのツアーをお願い致しました。本来は6時間だったのですが無料キャンペーンで1時間プラスでツアーを延長していただきました。
ツアー中はKenさんが行く先々の場所に関する事やハワイの歴史等、クイズを出してくれてハワイの知識を身に付けることができ楽しく移動できました。また、目的地に着くと一つ一つ丁寧に見所の場所、お店の場所、トイレの場所、地元の人しか知らない様な並ばなくても美味しいお店を教えて下さいました。また通常のツアーでは行けない様な場所やフォトスポットにも連れて行ってくださったり、本当に充実した時間を過ごす事ができました。
また、ハワイに行く機会があれば、是非とも、Kenさんにお願いしようと思います。ありがとうございました。

It was a great experience to view the war from a perspective outside of my own country. After making a reservation, a QR code ticket was sent via email, so it was smooth to enter when I printed it out just in case.

The plan does not include admission tickets to the Arizona Memorial, so you need to book those on the website yourself. Reservations for available slots can be made at 3 PM the day before, but they were filled within five minutes. When I made a standby reservation on-site just after 8 AM on the day of my visit, I was able to participate with hardly any wait. If you’re already at Pearl Harbor, I highly recommend visiting the Arizona Memorial as well.

You can't bring most bags due to security, but you can bring items in a clear bag. I thought it might be difficult if the bag was too large, so I brought one that could fit a 500ml plastic bottle horizontally.

自国の立場以外から戦争を見る良い体験になりました。
予約後メールにてQRのついた予約票が送られてくるので念のため印刷しておくと入場時スムーズでした。

プランにはアリゾナ記念館の入場チケットはついていないため自分でサイトで取る必要があります。
前日15時に空き枠の予約ができますが5分後には埋まってしまっていました。
当日朝8時すぎに現地待機予約をしたところほとんど待たずに参加できました。
せっかく真珠湾まだ来たのであれば、ぜひアリゾナ記念館も訪れたほうがよいです。


荷物はセキリュティ上ほとんど持ち込めませんが、
透明なカバンに入れると持ち込みできます。
あまり大きいともしかしたら難しいかもと思い、500mlのペットボトルが横に入るくらいのもので持ち込みました。

Since I am an owner of a timeshare in Ko Olina, I went there by rental car without a shuttle service. The roads were easy to navigate, and it was very close to Ko Olina, making it quite accessible.

With a passport, I was able to explore at my own pace without any time restrictions. I was able to enter all the museums, which was great.

However, due to a typhoon, the winds were strong, and the boats couldn't go out, so I couldn't visit the Arizona Memorial. That was disappointing. All the other museums were wonderful. There were Japanese audio guides available, or free guides who were Japanese, so I was able to understand the content well.

There are regulations on what you can bring, but if you have a transparent bag or a vinyl tote, you can bring those in as is. It's recommended when your pockets can't hold everything.

I highly encourage everyone to visit. It was a truly valuable experience with a lot to see, and I'm really glad I went.

コオリナのタイムシェアのオーナーなので、送迎なしでレンタカーで行きました。道もわかりやすく、コオリナから近かったので、とても行きやすかったです。　　

パスポートなので、時間の制限なく自分のペースで回ることができました。全ての博物館に入館できて、とてもよかったです。

ただ、台風で風が強く、ボートが出られず、アリゾナ記念館にいけませんでした。悲しい。
その他の博物館はどれも素晴らしかったです。日本語オーディオガイドつき、もしくは日本人の無料のガイドの方の案内があったので、しっかり内容も理解できました。

持ち物の規制がありますが、透明なバッグや、ビニール手提げを持っていけば、そのまま持ち込めました。ポケットに入りきらないときは、おすすめです。

皆様もぜひ行ってみてください。大変貴重な体験と内容盛りだくさんで、本当に行ってよかったです。

We participated as a family of ten. Some of us were experiencing a Segway for the first time, but the two instructors were kind and thorough in their teaching, allowing everyone to maneuver the Segway well and enjoy themselves. Since it was an evening experience, it wasn't too hot, and the breeze was pleasant. We were able to see wall art, stroll through the streets, and enjoy the wind and scenery by the seaside, visiting various places in a short amount of time. Our family of ten was able to fully enjoy Hawaii, creating the best memories of our family trip. Segways are amazing! We want to enjoy it together again.

家族10人で参加しました。セグウェイ初体験の者もいましたが、インストラクターのお二人が、親切丁寧に教えてくださり、みんなうまくセグウェイを動かして楽しむことができました。夕方の体験でしたので、暑すぎず風が心地よかったでし。ウォールアートを見たりや、街並みを散策したり、海辺の風と景色を眺めたりと、短時間で様々な場所まで行くことができました。家族10人で、ハワイを満喫することができて、家族旅行の最高の思い出ができました。セグウェイ最高‼️また、みんなで楽しみたいです。

Our server, Danny brought great energy and had exceptional hospitality service. Good experience and perfect to enjoy with family.

It was my first cruise, and I had a great time. The only regret was that a hurricane was approaching, so I couldn't see the sunset. Also, the lobster was not as impressive as I expected (laughs). Overall, I think it was good.

初めてのクルーズでしたがとても楽しかったです。
残念だったのがハリケーンが近づいててサンセットが見られなかったのが心残りでした。
それとロブスターがおもってたよりショボかったですね(笑)
まぁ、総合的には良かったと思います。

The tour was excellent! Very memorable. Enjoyed all of it!

It is possible to make reservations directly through the official website, but I was unable to make a payment with a Japanese credit card that does not have a Zipcode, so I purchased the tickets through VELTRA. (The price was the same as on the official site.)

There is a Japanese guide on site who explains the history and overview of the battleship.

I reserved this and the USS Arizona for a visit, but I also wanted to check out the aviation museum. I recommend taking your time to explore Pearl Harbor.

公式サイトで直接予約も可能な施設ですが、Zipcodeのない日本のクレジットカードでの決済ができなかったので、VELTRAを通じてチケット購入しました。（値段は公式サイトと同じでした）

日本語ガイドさんが常駐しており戦艦の歴史と概要について説明してくれます。

こちらとUSアリゾナを予約して見学しましたが、航空博物館も見て回りたかったです。
パールハーバーはゆっくり時間をかけて見学されることをおすすめします。

We participated as a couple, and with one more person, we formed a small group of three, all of whom had experience with Segways, so we quickly got to practice and then hit the streets. Our guide was very good at Japanese (I initially thought he was Japanese) and was interesting to talk to, making him a great person. Riding along the coast with the refreshing breeze was the best. The two hours flew by. At the end, my husband accidentally fell due to a sudden brake, but since he had never fallen off a Segway before, it was a good experience to have. Thank you for the band-aid. I definitely want to ride again the next time I go to Hawaii!

夫婦2人で参加。あともう1人の参加で3人の少人数グループ、そして3人ともセグウェイ経験者だったので、練習はサクッとですぐに街に出られました。ガイドさんは日本語が上手で（最初日本人かと思った）話も面白くて良い人でした。爽やかな風を受けながら海沿いを疾走するのは最高でした。2時間あっという間。最後に夫が急ブレーキでうっかり転んでしまいましたが、今までセグウェイで転んだ事がなかったのでこういう事もあるという良い経験になりました。絆創膏をありがとうございました。また次にハワイに行ったら絶対乗りたい！

I participated with my husband, who uses a wheelchair, and our sons, who are in fifth and second grade. The deciding factor for us to sign up was the large boat that allows wheelchair access. Since I used to dive a lot during my student days, I wanted my children to experience snorkeling and dolphin watching at accessible points by boat, but it was quite challenging with a wheelchair. I was very happy that we could go this way.

However, the meeting time was early in the morning, and we had to leave the hotel by 6 AM to drive from Waikoloa, which made my sons look sleepy the whole time. That was a bit disappointing. Still, the snorkel, mask, and fins we borrowed were comfortable, and despite it being their first time snorkeling in open water, they weren't scared at all and had a lot of fun. They also loved the noodle, a long floating device. (My husband wasn't feeling well and didn't snorkel, so I'm not sure if he would have supported them if they had wanted to.)

The kids wore life vests, and I only had the noodle, but it was enough to keep me afloat. The fish at the snorkeling spot were honestly fewer in variety compared to places like Okinawa, but I think it was a good experience for the kids' first time.

We also saw dolphins on the way there! We had breakfast (a variety of breads, fruits, and yogurt) before snorkeling, and during the snorkeling time, we could come up whenever we wanted to eat the hamburgers for lunch. The taro chips served at lunch were a favorite of the kids.

On the way back, we had a longer cruise away from the coast to look for big animals (dolphins, whales, mantas, etc.). Unfortunately, we didn't encounter any, but the cookies they handed out during that time were delicious, and my younger son asked for seconds.

It was a half-day tour, but it became a very enjoyable memory! If I could wish for something, I think a tour with a later meeting time and just lunch would be better. By the way, my children and I took motion sickness medication, so we didn't get seasick. My husband seemed a bit unwell, so I recommend taking motion sickness medication just in case, even for those who usually don't get seasick!

車椅子の夫と小学5年生、2年生の息子たちと参加しました。
申し込みの決め手は車椅子のまま乗り込むことができる大型の船、ということでした。
私自身は学生時代ダイビング三昧だったので、船に乗って行けるポイントでのシュノーケリングやイルカウォッチングは子供たちにも体験してほしいことでしたが、車椅子にはなかなかハードルが高く。。今回このような形で行けてとても嬉しかったです。
ただ、集合時間が朝早く、Waikoloaから運転して行くため6時台にはホテルを出なければならず、息子たちは終始眠そうだったのが残念ポイント。。
それでも、貸していただけたシュノーケル＆マスクとフィンが快適で、初めてのオープンウォーターでのシュノーケリングであったにも関わらず全然怖がらず、二人ともとても楽しんでいました。ヌードルという、細長～い浮き具もお気に入りでした。（今回夫は体調もさほど優れずシュノーケリングはしなかったため、やりたいと言えばサポートしてくれたのかどうかは不明です）
子供たちはライフベストを着用、私はこのヌードルだけでしたが、充分浮いていられました。ポイントのお魚は、正直沖縄などよりは種類も少なかったですが、子供たちの初めての体験としてはよかったと思います。
行き帰りにイルカも見られました！
行きに朝食（何種類かのパンと果物やヨーグルトなど）を食べて、シュノーケリングの時間中好きな時に上がって来て昼食のハンバーガーを食べる、という感じでした。昼食で出たタロイモチップスが子供たちのお気に入りでした。
帰りは大物（イルカ、クジラ、マンタなど？）を見つけるために、行きより海岸から離れての長めのクルーズでした。残念ながら遭遇はできませんでしたが、この時間に配ってくれたクッキーが美味しくて、次男はおかわりしていました。笑
半日のツアーでしたが、とても楽しい思い出になりました！
欲を言えば、集合時間遅めのランチだけのツアーがよいかな、と思いました。
ちなみに私と子供たちは酔い止めを飲んで行ったせいか船酔いはしませんでした。夫は少し気分が悪そうでしたので、普段酔わない方も念のため酔い止めをお勧めします！

Kualoa Ranch is vast, and you can go horseback riding and tour the filming locations by bus, along with many other tour participants. For those who don't understand English at all, it seemed like they just let the bus driver's explanations go in one ear and out the other. Everything was explained in English. There were also many participants who were not Japanese.

The scenery was very beautiful. The buffet had very few food options, and there were flies, so my nervous child couldn't eat much.

It's best to think of it as completely different from something like Universal Studios.

クアロアランチは広大で、乗馬できロケ地をバスで回ったりたくさんのツアーの方と現地でもバスで回ります。英語がさっぱり分からない方には
バス運転手の説明も聞き流す感じの様でした。
全て英語説明でした。
日本人以外の参加者も多数おられました。

景色は非常によかったです。
ビュッフェは食べるものがすくなくハエがたかって
神経質なうちの子はあまり食べられませんでした。

ユニバーサルスタジオの様な感じでは全く違うと
思われた方が良いです。

We used this service to celebrate our 20th wedding anniversary. We had a bow renewal with a friendly captain in a corner of the boat. He took photos with my own phone. It was a bit embarrassing, but it became a wonderful memory. We enjoyed a bottle of champagne together. Since it was Friday, we also got to see fireworks, which was great. Additionally, we had our photo taken at our seats, and we received it as a gift at the end. We will definitely use this service again.

結婚20周年で利用させて頂きました。
船のすみっこで気さくな船長と一緒に
バウリニューアルをしました。
自分の手持ちの携帯で撮影してくれました。
少し恥ずかしいですがとても記念になりました。
シャンパン一本を頂き二人で楽しく飲ませて頂きました。
金曜日だったので花火も見れてとても良かったです。
あと席で二人の写真をとって頂きましたが最後にプレゼントとして頂きました。
また利用させて頂きます。

The view of the sea of clouds and the setting sun from the summit of Mauna Kea was incredibly beautiful. During the stargazing, I was moved by the summer sky filled with stars and the Milky Way. Additionally, since it was the day after the full moon, I was lucky to see the reddish moon rising as well! The photo taken with a DSLR camera turned out to be the best shot with the Milky Way in the background. The staff's explanations were easy to understand, and I learned a lot about the Big Island, Mauna Kea, and the stars. I'm really glad I was able to participate in this tour, which will be a lifelong memory!

マウナケアの山頂から見た雲海とそこに沈んでいく夕日がとてもきれいでした。星空観察では、夏の満天の星と天の川に感動しました。さらには満月の次の日ということで、赤っぽい月が昇ってくるところまで見ることができ、とてもラッキーな日で嬉しかったです！一眼レフで撮ってもらった写真も天の川をバックに最高の１枚になりました。スタッフの方の説明も分かりやすく、ハワイ島のことやマウナケアのこと、星のことなど、色々と知ることができました。一生の思い出に残るこのツアーに参加できて本当によかったです！

Wes is the best! Very informative! We learned a lot!

On the VELTRA site, I was a bit worried because there were no reviews for the driver guide, Ken, but as expected, there were no issues at all, and we had a fun day (8-hour tour). We were supposed to meet in front of the hotel at 8 AM, and it seemed that Ken arrived a bit early; when I got there 5 minutes before the meeting time, he was already at the meeting spot. The ride in the Lincoln was comfortable, and the kids, who usually get car sick, were energetic all day. When I shared our destination preferences, he kindly added three more stops since we had time to spare. I was looking forward to seeing sea turtles at Laniakea Beach, and thanks to him parking in a lot right in front of the beach where we could observe the turtles well, we were able to see five turtles and some baby turtles swimming. He has a great personality and speaks Japanese very well, so communication was no problem at all, and he shared a lot of knowledge about Hawaii. He mentioned that everyone might get sleepy after lunch, so he would keep it quiet, but in the end, we enjoyed chatting until we arrived at the hotel. Basically, once we reached a destination, he would wait in the car while we explored freely, so if someone wants the driver to take many photos or guide them at the sightseeing spots outside the car, it might be better to join a different tour. I have heard reviews from other tours where the drivers were unfriendly and terrible, but Ken was a really nice guy, so I wanted to write this review in hopes that more customers will choose him. My wife is already saying she wants to request Ken again next time, so we look forward to it!

VELTRAのサイトでは、ドライバーガイドのkenさんの口コミが０件だったので、大丈夫かなと少しだけ不安だったのですが、当たり前ですが、全く問題なく、楽しい１日（８時間ツアー）を過ごすことができました。朝の８時にホテル前で待ち合わせだったのですが、Kenさんは、少し早めにご到着されていたようで、５分前に到着した際には、すでにお待ち合わせ場所にご到着されていました。リンカーンの乗り心地もよく、車酔いしがちの子供たちも一日元気でした。行先の希望を伝えたところ、時間に余裕があったので、他にも３か所行き先を追加して下さりありがたかったです。ラニアケビーチでウミガメを見るのを楽しみにしていたのですが、海岸が目の前で、ウミガメをよく観察できる駐車場に車を停めていただけたおかげで、ウミガメ５匹と、子ガメたちが泳いでいるのも見ることができました。お人柄がよく、日本語もお上手ですので、コミュニケーションも全く問題ございませんし、ハワイの知識も豊富で、たくさんお話してくださいます。お昼ご飯以降は、みなさん眠たくなるでしょうから、静かにしておきますねとおっしゃられていたのですが、結局、ホテルに着くまで、ずっと楽しくお話させていただきました。基本的に、目的地に着いたら、車でお待ちになって、自由に観光させていただくスタイルですので、ドライバーの方に写真をたくさん撮って欲しい、車の中以外でも観光地でアテンドして欲しいという目的の方は、別のツアーに参加される方がよいかもしれません。他のツアーで、たまに、ドライバーの方が不愛想でサイアクだったという感想がございますが、kenさんは、大変良い方でしたので、少しでもkenさんのお客さんが増える機会になればと感想を書かせていただきました。妻は、次回も、kenさんにお願いしようと申しておりますので、次回もどうぞよろしくお願いいたします。

Was the best experience in Hawaii. The driver was really friendly and nicely.
Kualoa Ranch is a beautiful place and you can enjoy with the family.
We did Hollywood Filming tour and was amazing, We saw the different places were many movies filmed and we loved the culture. You can see the plantation and different animals around of the ranch.
Thank you Kualoa Ranch for the best experience!

I had a good time overall on the second tour, but the explanations were all in English. For those who understand, the jokes make sense, but for those who don't speak English, it's completely meaningless and boring. I wish they would at least provide a translation device.

2回目のツアーで全体的には楽しかったが、すべて英語の説明でわかる人には冗談が通じるが、英語が分からないと全く意味不明でつまらない。せめて翻訳機くらい用意してほしい。