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All Reviews for Sightseeing / Guided Tours in Hawaii

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10745 reviews

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Return shuttle bus to Honolulu International Airport. ホノルル国際空港までの帰りのシャトルバス

Reviewed by: ハワイに戻りたい人

I already feel lonely and don't want to go home, but the return trip from Waikiki to Honolulu International Airport is always luxurious. This time, I was picked up by a large bus. By the way, last year it was a limousine. Every time, the shuttle bus from Honolulu International Airport to my accommodation is just a regular one, which isn't luxurious, so either way is fine with me.

ただでさえ帰りたくないさみしい気分なのに、ワイキキからホノルル国際空港までの帰りは、いつも豪華。今回は大型バスでお迎えに来ていただきました。
ちなみに昨年はリムジンでした。
毎回、ホノルル国際空港から宿泊先までは、豪華といえない普通のシャトルバスなので、逆でもいいけど、どちらでもいいかな。

  • ワイキキの夕陽は世界屈指だと思う。

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Packages: ワイキキ→空港
Attended as: Couples
Posted on: 2017/10/19
Activity Date: 2017/10/13

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The service was courteous. 丁寧な対応でした。

Reviewed by: mimialoha

Upon arrival at the airport, the staff was able to assist me right away. The handling of luggage was also done with care and kindness. Previously, when I used another service, I had to walk from the zoo to the Kaimana Beach Hotel because they didn't provide a shuttle, but this time I was able to get a ride to the hotel. I would like to use this service again next time.

空港到着時も係の人が直ぐに確認できました。荷物の運搬も丁寧で親切な対応でした。以前他を利用した時はカイマナビーチホテルまで送迎してもらえず動物園手前から歩く事になったのですが、今回はホテルまで送迎してもらえました。次回も利用したいと思います。

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Packages: ワイキキ→空港
Attended as: Solo Travelers
Posted on: 2017/10/19
Activity Date: 2017/10/16

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Safe transportation service 安心送迎

Reviewed by: 高橋 清二郎

I had experience with VELTRA and Roberts several times during my trips to Europe, so I made a reservation in Hawaii as well. After a long immigration process, I felt like the wait for the bus took even longer. The wait to get to the lounge was quick, but the staff was busy, and there wasn't much announcement or guidance on when we would be able to board. However, what saved the day was the driver's humorous and skillful announcements in English, which really helped ease my frustration. I will definitely request this again!

欧州旅行でも何度かVELTRA・ロバーツさんの経験があったのでハワイでも予約しました。
メチャ時間のかかった入国審査後であったので余計にバスに乗れるまでの時間を長く感じた。
待合までは早かったのだが、担当員が忙しくしており何時乗れるのかのアナウンス・ガイダンス指示はあまりなかった。ただ救われたのは、ドライバーさんのユーモアあふれる巧みなアナウンス(英語)がイラついてた気持ちを十分におさめてくれた。 また、お願いしよう!

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Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/10/19
Activity Date: 2017/10/12

ハワイ島 バードウォッチングツアー  ハカラウ・フォレスト国立野生動物保護区<1日/朝・昼食付/英語ガイド>

Only two Japanese people among the foreigners. 外人の中にたったの二人の日本人

Reviewed by: ジュン

Looking at the participants, my husband and I were the only Japanese. The rest were all foreigners, including Americans, Germans, Poles, and Portuguese. Additionally, the guide was an American who couldn't speak Japanese. To top it off, we were asked to introduce ourselves in English in front of everyone at the beginning of the tour. However, since we came all the way to a foreign country, a tour like this, rather than one with only Japanese participants, was quite nice! I was able to catch a glimpse of how Americans think and their everyday habits. The trekking and birdwatching were truly immersive experiences, far away from the hustle and bustle of the city, making me feel how small humans are in the grand scheme of nature and the depth of the natural world. For those considering joining in the future, be sure to bring long sleeves and long pants, as well as rain gear and a hat to prepare for the temperature and rain. Also, I recommend wearing lightweight hiking boots instead of sneakers, and if possible, high-cut ones would be ideal. Additionally, the breakfast, lunch, and snacks prepared by the guide were delicious and reminiscent of an American picnic, quite different from what we are used to in Japan.

参加者の顔ぶれを見ると、日本人は私たち夫婦だけ。あとはアメリカ人、ドイツ人、ポーランド人、ポルトガル人など外人ばかり。また、ガイドさんは日本語ができないアメリカ人。挙げ句の果てに、ツアーの最初にみんなの前で英語で自己紹介をさせられた。でも、せっかく外国に来たのだから日本人ばかりのツアーでなくこんなツアーもいい!アメリカ人の思考がどうなっているのか、日常的な対応(習慣)などを垣間見ることができた。肝心のトレッキングとバードウォッチングは、都会の喧騒から離れ、まさに自然の真っ只中に放り込まれ、自然の中では「なんて人間はちっぽけなんだろう」、とか「自然の奥深さ」を感じた。なお、これから参加を検討している方は、気温や雨に対応するため、長袖や長ズボンだけでなく、上下のレインウェアや帽子が必要です。また、スニーカーではなく、軽登山靴、さらにできればハイカットのものがあればいいと思います。そのほか、ガイドさんが用意してくれた朝ごはん、昼ごはん、おやつは日本の感覚とは違ってアメリカのピクニックのようなもので美味しかった。

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Packages: レインフォレスト+ドライフォレスト
Attended as: Couples
Posted on: 2017/10/18
Activity Date: 2017/10/10

Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

amazing morning

Reviewed by: Amy Collier

After the very early start, we made our way to the top of the volcano. The tour drivers name was Bessie, and she was very enthusiastic, sometimes going overboard. The sunrise was a bit late but the whole experience was great, but very cold. After the tour, we were taken for breakfast at a golf club, which was very nice. We then were loaded on another bus for our drop of at accommodation. This was a very slow time. We did not get back to the resort until 12 noon, and this turned out an extremely long day.

  • At the very top- 10000 feet above sea level

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Packages: Haleakala Sunrise Tour with Breakfast
Attended as: Friends
Posted on: 2017/10/18
Activity Date: 2017/10/13

Kauai Movie Sightseeing Tour - Roberts Hawaii

Awesome!!!

Reviewed by: Alicia

We decided to go on the Hawaii Movie and TV Show tour. We had a blast. There were only 2 couples and we actually made a couple side stops. All the places we saw were great to learn about. And the beauty of it all was wonderful too.

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Packages: Standard Tour: Pick-up from Airport, Lihue & Wailua Hotels
Attended as: Couples
Posted on: 2017/10/17
Activity Date: 2017/10/13

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Turn back. 引き返す

Reviewed by: 鈴木さん

The scheduled customer did not show up, so I waited for about 20 minutes, but I decided to depart anyway. However, it seems the scheduled customer arrived, so I had to go back to pick them up. It was disappointing to experience a slight delay, especially since I was in a hurry.

予定のお客さんが現れず、20分程待っていましたが、とりあえず出発しました。しかし、予定のお客さんが来たようで、再度戻ってピックアップ。急いでいたのに若干のロスが発生し、残念でした。

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Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/10/17
Activity Date: 2017/10/14

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Safe transportation 安心送迎

Reviewed by: クニサン

It was perfect for a three-generation family traveling with infants and a lot of luggage. It was quite nice not to have the hassle of confirming the hotel name or the flight details.

乳幼児がいる三世代家族で荷物も多い旅にはぴったりでした。滞在するホテル名や搭乗予定便を確かめながら言う煩わしさもなく結構でした。

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Packages: 空港→ワイキキ
Attended as: Families with Young Children
Posted on: 2017/10/17
Activity Date: 2017/09/19

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was great. よかった。

Reviewed by: キキジジ

They arrived at the hotel on time to pick us up. It was a different large van than the one we took to the hotel, and there were two other guests already on board as we headed to the airport. They dropped us off according to our respective airlines, which made for a pleasant experience. Since it was prepaid, it was hassle-free, which is great.

時間通りにホテルに迎えに来ていただけました。行きとは違う大型バンで、先客が2人おられ、私達のホテルから空港に向かいました。航空会社ごとに降ろして下さり、気持ちよく利用できました。先払いなので、手間がかからずいいですね。

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Packages: ザ・カハラ・ホテル&リゾート→空港
Attended as: Couples
Posted on: 2017/10/16
Activity Date: 2017/10/02

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was great. よかったです

Reviewed by: キキジジ

After exiting through the group exit and showing my voucher at the reception, I was given a shell lei. I was directed to a bench in the airport's rotary and was told to wait a moment. While I was realizing that I had arrived in Hawaii, the bus arrived. It was just the two of us going to Kahala, with no other hotel guests around, making for a luxurious transfer in a splendid bus. Since I had a golf bag, I have no complaints about the price, including the tip. I would like to use this service again.

団体用出口から出て、受付でバウチャーを見せると貝殻のレイをかけてもらいました。空港のロータリーのベンチに案内され、少しお待ち下さいと。ハワイに来たんだなーと実感してる間にバスが到着。カハラ行きは私達だけで、他のホテルの方もいなく、立派なバスに2人だけと言う贅沢な送迎でした。ゴルフバッグがあったので、チップ込みでこのお値段なら文句なしです。また利用したいです。

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Packages: 空港→ザ・カハラ・ホテル&リゾート
Attended as: Couples
Posted on: 2017/10/16
Activity Date: 2017/09/28

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I will use it again. また利用します

Reviewed by: みずき

I was approached immediately at the airport. I can trust them completely. I highly recommend everyone to use their services. Thank you very much.

空港ですぐ声かけていただきました。安心してお任せできます。ぜひ皆様も利用してください。ありがとうございました。

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Packages: 空港→ワイキキ
Attended as: Friends
Posted on: 2017/10/15
Activity Date: 2017/10/06

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's安心 to be alone! ひとりでも安心ですね!

Reviewed by: みよこ

I was greeted immediately at the airport exit and taken to the hotel without any worries. I would like to use this service again. Thank you very much.

空港出口ですぐ声かけていただき、不安なくホテルまで送っていただきました。また利用したいと思います。ありがとうございました。

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Packages: 空港→ワイキキ
Attended as: Friends
Posted on: 2017/10/15
Activity Date: 2017/10/06

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

You can trust them completely. 安心してお任せできます。

Reviewed by: みよこ

They arrived to pick me up at the designated time, so I felt at ease. I don't know when the next time will be, but I definitely want to use this service again. Thank you very much.

指定の時間にあわせて迎えがきてくれますので安心でした。次回いつになるかわかりませんがまたぜひ利用したいと思います。ありがとうございました。

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Packages: ワイキキ→空港
Attended as: Friends
Posted on: 2017/10/15
Activity Date: 2017/10/09

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

No problems. 問題なし

Reviewed by: みずき

Everything was handled without any issues. It's reassuring to request the shuttle service in advance. I would like to use it again next time. Thank you!

問題なく対応していただきました。送迎は前もってお願いしておくと安心です。次回もまた利用したいと思います。ありがとうございました!

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Packages: ワイキキ→空港
Attended as: Friends
Posted on: 2017/10/15
Activity Date: 2017/10/09

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's convenient. 便利です

Reviewed by: ゆうます

I used it because it was cheaper than a taxi for transportation from the airport to the hotel after arrival. I was a bit confused that we couldn't depart until everyone was gathered since I had plans right after arriving, but it was nice that there were guides to the sightseeing spots visible from the car window (it was in English, though).

到着後の空港からホテルへの移動手段にタクシーより安かったので利用しました
到着後すぐに予定が入っていたので
全員揃うまで出発できなかった事に少し戸惑いましたが
移動中には車窓から見れる観光スポットの案内もあり良かったです(英語でしたが)

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Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/10/15
Activity Date: 2017/09/20

マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供!<夕食付き/英語ガイド>by マサシネイチャースクール

It was amazing! 最高でした!

Reviewed by: かいりゅー

From the first contact at the hotel front desk, our guide Matsuzaki welcomed us with incredible enthusiasm, and the car ride was so much fun. The views from the summit of Mauna Kea, the sunset, and the stargazing were all amazing! It was cloudy on the way, but the weather at the top of the mountain was perfect! The explanations about the constellations were delivered so well that I was completely absorbed. If I can come to Hawaii again, I would definitely want to visit the Big Island and participate in Masashi's nature school tour. It was a truly satisfying tour. Thank you very much!

ホテルのフロントでのファーストコンタクトからガイドのマツザキさんがものすごいハイテンションで迎えてくれて移動中の車内もすごく楽しかったです.マウナケアの山頂で見た風景やサンセット,そして星空観測もすべてが最高でした!道中は曇ってましたが,山の上はそんなこと関係なく最高の天気!星座の解説も話し方がすごい上手で聞き入ってしまいました.次またハワイに来れたら,絶対ハワイ島にも行って,マサシのネイチャースクールのツアーに参加したいと思えるくらい満足できたツアーでした.本当にありがとうございました.

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Packages: 2名様以上プラン
Attended as: Couples
Posted on: 2017/10/15
Activity Date: 2017/09/18

マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供!<夕食付き/英語ガイド>by マサシネイチャースクール

Amazing sunset, amazing starry sky. すごい夕焼け、すごい星空

Reviewed by: ブラボー911

First, we took a one-hour break at the Onizuka Visitor Center for acclimatization and changing clothes, during which we had an early dinner (the bento and rice were not great). After that, we set off towards the summit of Mauna Kea. We arrived a bit early and secured a fantastic viewpoint. Then, we simply waited for the sun to set. The sea of clouds formed beautifully, allowing us to see the best sunset.

Afterward, we descended a little to view the starry sky (stargazing at the summit is not possible). I was worried about the stars due to the clouds, but perhaps because of our good fortune, the clouds dispersed just right, and we were able to see a nearly perfect starry sky. The guide provided explanations of the constellations and took photos with the starry sky as a backdrop, making it a very satisfying tour. Depending on the weather, it can be amazing.

まずは、高地順応、着替えのためオニヅカビジターセンターで1時間休憩、その時に早めの夕食(お弁当、ご飯がまずかった)をとります。
その後、マウナケア山頂に向かって出発します。少し早めに着いて、絶好のびゅうポイントをゲット。あとはひたすら太陽が沈むのを待つばかり。雲海がうまい具合にでて、最高のサンセットを見ることができました。
その後、星空を見るために少し下ります(山頂での星空見学は出来ない)。雲が出ていた分だけ星空が心配でしたが、日頃の行いが良かったせいか、うまい具合に雲が散ってくれてほぼ満天の星空を見ることができました。ガイドの方が、星座の解説や星空をバックに写真撮影をしてくれて大満足のツアーでした。
天候次第ではありますが、当たるとスゴイです。

  • オニヅカビジター

  • すばる望遠鏡

  • 夕日

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Packages: 2名様以上プラン
Attended as: Couples
Posted on: 2017/10/15
Activity Date: 2017/10/08

Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Great trip

Reviewed by: Damien

Had a great time on this trip. So informative and the view at sunrise was breathtaking.

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Packages: Haleakala Sunrise Tour with Breakfast
Attended as: Solo Travelers
Posted on: 2017/10/14
Activity Date: 2017/09/22

Waimea Canyon Sightseeing Tour & Wailua River Cruise to Fern Grotto

Canyon tour and river cruise

Reviewed by: Bobbie

Guide and tour was excellent however being dropped at a mall for lunch was extremely disappointing. I would have paid more to get a local experience

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Packages: Standard Tour
Attended as: Friends
Posted on: 2017/10/14
Activity Date: 2017/09/21

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Meeting place 待ち合わせ場所

Reviewed by: たかしま

I had to wait at the front entrance, but I ended up waiting at the back entrance and caused trouble for the driver. I will be more careful next time.

表の玄関で待たなければいけないのに、裏の玄関で待ってしまい運転手に迷惑をかけてしまいました。次回は気をつけます。

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Packages: ワイキキ→空港
Attended as: Families
Posted on: 2017/10/14
Activity Date: 2017/10/11

Hana by Air & Land - Helicopter Flight & Semi-Private Sightseeing Tour Combo

Awesome tour

Reviewed by: HazenGirl

It's taken me several trips to Maui to make it to Hana. Why? The idea of spending all day driving my car on a dangerous road with 54 one-lane bridges and 600+ turns (meaning I couldn't even enjoy the scenery) just didn't appeal. But then someone recommended this tour...Instead of driving yourself on this treacherous road (and trust me, with all the amateurs out there it is treacherous), you ride in a comfortable passenger van with an incredibly knowledgeable and enjoyable guide. Instead of driving 3 hours to Hana and 3 hours back along the same route, you take a helicopter for one of the legs and see breathtaking aerial views of this gorgeous island. The tour is well planned, the meals yummy (even the vegetarian and gluten free options were fantastic), and the people were top notch. My only complaint was waiting almost an hour after check in at the heliport to get going. Otherwise, it was a perfect activity.

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Packages: Morning Tour
Attended as: Solo Travelers
Posted on: 2017/10/13
Activity Date: 2017/10/09

ハレアカラ山頂 夕日鑑賞+星空観測ツアー 1名~参加OK!グループや家族連れにおすすめの貸切プランあり<午後/日本語ガイド>

It was amazing! 最高でした!

Reviewed by: ハワイ大好き

It might not have been Yamapi, but the person who came to pick me up was indeed Yamapi, known from Hawaii Love! The conversation in the car was interesting, and even though it was a long tour, I was entertained the whole time! I want to participate again with my family!

ヤマピーじゃないかも、との情報でしたが迎えに来てくれたのはハワ恋でお馴染みのヤマピーでした!
車の中での話も面白く、長いツアーでしたが飽きることなく楽しませてもらいました!
また、家族を連れて参加したいな~!!

  • Earth shadow、地球の影を初めて見ました!

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Packages: 大人2名以上(2020年3月まで)
Attended as: Couples
Posted on: 2017/10/13
Activity Date: 2017/10/10

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Disappointed both ways. 往復ともがっかり

Reviewed by: sato

I requested a shuttle from the airport to the hotel, but in the end, I had to wait for about an hour. The airport exit felt sparse and lonely with few people around. I definitely won't be using this service again.

空港からホテルへの送迎を頼みましたが結局1時間ほど待たされました。空港出口も人はまばらなさみしい感じに。もうここは絶対に使いませんね。

Reply from activity provider

Thank you very much for using our shuttle service. However, we sincerely apologize for not being able to provide you with a satisfactory service.

Upon checking with the operating company regarding the situation on the day of your service, please be informed that when arranging a shuttle at Honolulu Airport, it may take about 30 minutes from your check-in until the vehicle departs from the airport. On the day you used the shuttle service, our staff welcomed you, and the vehicle departed 30 minutes later. We apologize for any inconvenience caused, especially after a long flight.

We take your feedback seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback during your busy schedule.
VELTRA Customer Support Team

この度はシャトルサービスをご利用いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。

当日の状況を催行会社に確認させていただきましたところ、ホノルル空港にてシャトルを手配させていただく際は
チェックインいただいてから車両が空港を出発するまで30分ほどかかる場合がございますことご了承ください。
お客様にシャトルサービスをご利用いただいた日もスタッフがお迎えにあがらせていただいた30分後には
お車を出発させていただいておりますが、長時間のフライトでお疲れのところご不便おかけしてしまいましたこと
お詫び申し上げます。

お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

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Rating:
Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/10/12
Activity Date: 2017/10/06

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's the worst. 最悪ですね

Reviewed by: sato

I arrived at the pickup location ahead of time, but even after 20 minutes, there was no sign of the driver. I begged a nearby driver from the same company to help me get in touch, and I found out that they had left because the driver didn’t show up on time. Fortunately, they managed to arrange a new shuttle for me, but the service was terrible. Other companies like H⚪S have drivers waiting in the hotel lobby, making it much more reliable. I will never use this service again.

ピックアップ場所に時間前に行ったのに、20分たっても迎えなし。。近くに留まっていた同じ会社の運転手に頼み込んで連絡とってもらうと、時間になっても来なかったから出発したということでした。何とか新たなシャトルを用意してくれたから良かったものの対応は最悪ですね。他社H⚪Sとかのシャトルはホテルロビー内に送迎者を探すほどの徹底ぶりなのに。もう二度と頼まないです。

Reply from activity provider

Thank you very much for using our shuttle service. However, I sincerely apologize for not being able to provide you with satisfactory service.

Upon checking with the operating company regarding the situation on the day, I was informed that they had to depart without meeting you when they arrived for your pickup. I deeply apologize for the inconvenience caused during your trip. I understand it was a hassle for you to contact the operating company yourself as your departure was approaching. To prevent this from happening again, I have conveyed your feedback directly to the operating company. Additionally, we will request that the driver thoroughly search the surrounding area if customers are not present by the meeting time.

We take your comments seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback amidst your busy schedule.

VELTRA Customer Support Team

この度はシャトルサービスをご利用いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。

当日の状況を催行会社に確認させていただきましたところ、お迎えに上がらせていただいた際にお会いすることができなかったため、出発させていただきましたと報告がござました。
せっかくのご旅行中にご迷惑おかけいたしましたこと深くお詫び申し上げます。
ご出発が迫る中、ご自身で催行会社にご連絡いただく形となり、大変お手数をおかけいたしました。再発防止のため、催行会社にはお客様からのご意見をそのまま申し伝えました。また、集合時間になってもお客様がいらっしゃらない場合はドライバーにより広く周辺を探してもらえるよう弊社より要請させていただきます。

お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

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Helpful 1
Rating:
Packages: ワイキキ→空港
Attended as: Couples
Posted on: 2017/10/12
Activity Date: 2017/10/09

Star of Honolulu Dinner Cruise - Luxury Top Deck Sunset Dining Experience & Live Entertainment

Romantic evening!

Reviewed by: Brian

Definetly do the 5 star....it was my wife's 40th Birthday and we had a great meal, beautiful views! Awesome sunset! GREAT music....the staff was wonderful and the setting was very romantic. I would do it again!!!

  • From our table!!!

Helpful
Rating:
Packages: Nova Five Star: Steak & Lobster, Private Table, Drinks & Entertainment
Attended as: Couples
Posted on: 2017/10/12
Activity Date: 2017/10/09

Oahu Island Guided Tour, Waimea Waterfall Swim & Dole Pineapple Farm

A Must-have!

Reviewed by: The German

For everybody, who is new on the Island and interested to get quick overview with some topics, this properbly is the right thing.
Our driver was wunderful driving us savely and with some nice jokes at a side he teached us interesting facts on the Sites, we were passing and the people Livingstones here.
Well done!

Helpful
Rating:
Packages: Standard Package with Lunch & Tram ride [Available until 12/14/2023 ONLY]
Attended as: Couples
Posted on: 2017/10/12
Activity Date: 2017/10/09

マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供!<夕食付き/英語ガイド>by マサシネイチャースクール

Clouds spread out below! 眼下に広がる雲!

Reviewed by: emisan

I never imagined I could stand on a 4000m mountain, so I was moved by the scenery. The guide's explanations were great, and in a friendly atmosphere, I was able to enjoy both the sunset and the starry sky. The Milky Way was clearly visible, and I even saw a fireball at the end. Thank you very much.

4000mの山に自分が立てるなんて、これまで思ってもみなかったので、その景色に感動しました。ガイドさんの説明も上手で、和やかな雰囲気の中、サンセットも星空も楽しむことができました。天の川がはっきりとわかり、最後に火球まで。
ありがとうございました。

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Rating:
Packages: 2名様以上プラン
Attended as: Families
Posted on: 2017/10/11
Activity Date: 2017/10/06

Island Breeze Luau at King Kamehameha Kona Beach Hotel with Show, Dinner & Drinks Included

Great time!

Reviewed by: Erin

Wonderful luau!! Would highly recommend!! Came here with my brother who was visiting and we had a blast. Mahalo!

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Rating:
Packages: Ohana Package
Attended as: Families
Posted on: 2017/10/11
Activity Date: 2017/10/08

マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供!<夕食付き/英語ガイド>by マサシネイチャースクール

I had a wonderful experience! 素晴らしい経験ができました★

Reviewed by: ぽぽん

The dynamic nature of the Big Island of Hawaii allowed me to feel the vastness of the world, and I was filled with emotion at the beautiful sea of clouds and sunset! I am very happy to have had this experience in my life!

The Big Island is very vast, so I was glad to be taken to the scenic points safely, comfortably, and reliably on this tour. I was also very pleased to have beautiful photos taken not only with my camera but also with a high-performance camera! Additionally, I felt that one of the charms of the tour was being able to hear various stories about Hawaii's history and lifestyle in Japanese from the local guide♪

Since it was close to the full moon this time, I was worried that the starry sky might not be great, but during the full moon, seeing the moment the moon appeared and the big round moon was wonderful. I realized that there is a unique beauty every day, and the time I can go is the best! I was very satisfied to see the starry sky perfectly before the moon came out!!

Next time, I want to participate in other tours and learn more about the charms of the Big Island of Hawaii☆ I was captivated by the great nature! I definitely want to go back to the Big Island again!!!!

ハワイ島のダイナミックな大自然、世界の大きさを感じることが出来て、綺麗な雲海とサンセットには感動で胸がいっぱいになりました!!
人生の中でこの体験をすることができてとても幸せです!

とても広いハワイ島なので、こちらのツアーで安心・快適・確実に絶景ポイントに連れて行っていただけてよかったと思いました。マイカメラだけではなく、高性能な良いカメラで綺麗な写真を撮ってもらえたのもとても嬉しかったです!
また、現地在住のガイドさんからハワイの歴史・暮らし等、様々な話しを日本語で聞かせてもらえるのが、ツアーの魅力の1つだと感じます♪

今回は満月に近かった為、星空があんまりなのかなと不安でしたが、満月の時は満月の時で、月が顔を出す瞬間や大きなまん丸の月を見せてもらい、きっと毎日違った良さがあり、自分が行ける時が一番のベストなんだなと感じました!星空も月が出る前にバッチリと見る事ができ大満足でした!!

今度は他のツアーにも参加して、他のハワイ島の魅力を知りたいなと思いました☆
大自然に魅了されました!絶対にまたハワイ島に行きたいです!!!!

Translated by OpenAI
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Helpful
Rating:
Packages: 2名様以上プラン
Attended as: Families
Posted on: 2017/10/11
Activity Date: 2017/10/06

【空港送迎】ダニエル・K・イノウエ国際空港(旧ホノルル国際空港)⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Fast and generally satisfactory. スピーディーで概ね満足

Reviewed by: どすこい

I used the airport transfer service to get to the hotel. The pickup location was a bit hard to find, but when I asked a passing staff member, they kindly took me there and guided me. Shortly after, I shared the ride with four other guests heading to Waikiki, and the service was very speedy. The cheerful driver interacted with the passengers, making it a fun ride. (On the other hand, it might be a bit challenging for those who can't speak English.) I was able to bring a large bag (golf bag) without any extra charge, which felt like a great deal. There are similar airport transfer services offered by Japanese travel agencies, but those often have many Japanese travelers with small children or babies, making it noisy, and they tend to cram as many passengers as possible into one vehicle, which doesn't create a pleasant atmosphere. Personally, I prefer this service. I would like to use it again.

空港→ホテルの送迎で利用しました。乗り場がちょっとわかりづらかったですが、通りすがりのスタッフに聞いたところ、わざわざ連れていって案内してくれました。その後すぐに他の客4名と相乗りでワイキキ方面に向かい、大変スピーディな対応でした。陽気な運転手さんで、同乗の人達とのやりとりもあり、楽しいライドでした。(逆に、英語が話せない人にはちょっと厳しいのかもしれませんが。)大きい荷物(ゴルフバッグ)も追加料金なしで乗せられて、お得感たっぷりでした。同じような内容の、日本の旅行代理店がやっている空港送迎サービスがありますが、あちらは小さい子供や赤ちゃん連れ日本人旅行者が多かったりして騒々しかったり、とにかく多くの利用者を1台に詰められるだけ詰めようとしたりと、車内の雰囲気はあまり良いとは言えず、個人的にはこちらのサービス方が好きです。また利用したいと思います。

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Helpful
Rating:
Packages: 空港→ワイキキ
Attended as: Couples
Posted on: 2017/10/11
Activity Date: 2017/09/30