All-Inclusive Oahu Island Tour with Lunch & Waimea Valley Waterfall Nature Walk

Fabulous tour!

Reviewed by: Mary

Best way to see the beautiful island if time is limited. Paul is an awesome guide!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The service was good. 対応よかったです

Reviewed by: ちいちい

Despite the early morning hour, I was greeted with a pleasant attitude. Even though my luggage was unusually heavy, the driver kindly handled it without showing any signs of discomfort. I would like to request their service again when needed.

かなりの早朝にもかかわらず、気持ちよく対応頂きました。
荷物も異常に重いのに嫌な顔１つせず、ドライバーさんは親切に処理して頂きました。
次も必要な時はお願いしたいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The driver was friendly, and the ride was excellent. フレンドリーな運転手さんで乗り心地も抜群

Reviewed by: カレラ

An English-speaking driver came to pick me up, and I immediately recognized it was my ride when he called my name.

He also handled my luggage properly, carrying it from the area with steps.

There were already other passengers in the car (all foreigners), and the driver was chatting with them in English. (They seemed to be having a fun conversation, but I couldn't understand what they were talking about, haha.)

He looked a bit intimidating, but surprisingly, he was friendly and kind, which was great!

By the way, I also booked the pickup for my arrival with the same company, but the return vehicle was definitely cleaner and more high-tech.

The car for the arrival was quite old and shook a lot, haha.

英語オンリーの運転手さんがお迎えに来てくれましたが、
名前を呼んでくれたのですぐに自分の迎えだと分かりました。

荷物もきちんと段差のあるところから運んでくれます。

車中は私たちの他にも既に乗っている方がいて(全員外国人)
運転手さんが何やら英語で語りかけていました。
(楽しそうに会話してましたが何を話していたのかは分かりません笑）

コワモテな方でしたが意外とフレンドリーで
親切な方だったのでよかったです！

ちなみに「行き」の送迎も同じ会社で頼みましたが、
「帰り」の送迎車のほうが断然キレイでハイテクでした。

行きの車はけっこうな古さでめっちゃ揺れました、笑。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The arrival of a high-energy driver brought the excitement of the trip to the max. テンション高めの運転手さん登場で旅のワクワク感もMAX

Reviewed by: カレラ

The driver who picked us up from the airport to the hotel was very energetic. Since we arrived early in the morning, we were a bit low-energy upon arriving in Hawaii, but the loud-voiced driver lifted our spirits and increased our excitement for the journey ahead (laughs).

The driver only spoke English, but he communicated using simple words, so even someone like me who can't speak English was fine.

By the way, the staff from Roberts Hawaii who guided us to the driver was Japanese, so it's totally okay if you can't speak English. (Just showing the reservation name or the confirmation screen voucher is enough.)

Also, there is a section to write your arrival flight when making the reservation, so even if the flight is delayed, they will come to pick you up accordingly, which was reassuring.

空港⇒ホテルまでの送迎では、テンション高めの運転手さんが担当してくれました。
早朝着だったのでハワイに着いても若干ローテンションでしたが、声の大きい運転手さんが盛り上げてくれたのでこれから始まる旅のワクワク感も上がりました(笑)
運転手さんは英語オンリーの方でしたが、単語単語で話してくれるため、
英会話が出来ない私でも大丈夫でした。

ちなみに運転手さんのところまで案内してくれた
ロバーツハワイのスタッフさんは日本人の方だったので
英語が喋れなくても全然OKです。
（予約名か、予約確定画面バウチャーを見せればOK）

また、予約時は到着便を書く欄があるので、
例えば飛行機が遅れたりしたとしても、
それに合わせて迎えに来てくれるので安心でした。

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Island Breeze Luau at King Kamehameha Kona Beach Hotel with Show, Dinner & Drinks Included

Island Luau

Reviewed by: Craig Dombrowski

We liked it very much. The narratot, the history, the various outfits, the sincerity of all who performed. And yes, the food was good.

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Star of Honolulu Dinner Cruise - Luxury Top Deck Sunset Dining Experience & Live Entertainment

Definitely recommend!!

Reviewed by: Matt

My wife and I booked this during our honeymoon and definitely enjoyed ourselves! The food was delicious, the view was spectacular and gave us plenty of picture opportunities at sunset on the back of the ship! We definitely enjoyed the on board entertainment with the hula dancers, the gentleman on the ukelele, solo vocalist, pianist and they even had a saxophone player who dabbled in the art of the jazz flute! What a great night out!!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Extremely ordinary. 極めて普通

Reviewed by: H&Y

Overall, there are no particular issues to note. It's not a problem at all if you can't speak English. I recommend this over taking a shuttle bus with a large number of Japanese people from other companies!

普通、特に問題ない点が評価できる。英語が話せなくてもなんの問題もない。他社の日本人大勢のシャトルバスに乗るよりも、こっちをお勧め！

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Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Spectacular Haleakula

Reviewed by: Laura Palmer

This was such a spectacular trip. Our tour guide Netti wend over and beyond to make this experience special for everyone. I highly recommend this experience!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Easily from the airport to Waikiki. 気軽に空港からワイキキへ。

Reviewed by: ハワイに戻りたい人

I used the service again this year, just like last year. The conversation with the staff at the airport, who was very knowledgeable about Japan, was really enjoyable. The car was a bit dirty, but I think that's to be expected, so it's fine. The reasonable price is also a great help.

昨年に続き、利用させていただきました。
空港での、すごく日本に詳しい係の方の話がとても楽しかったです。
車は、少し汚いけど、こんなものだど思っていますので大丈夫。
リーズナブルな値段も助かります。

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伝統ルアウ＆フラ・ハワイアンショー　アイランド・ブリーズ・ルアウ（キングカメハメハホテル内）＜ブッフェ夕食／飲み放題／シェルレイ付＞

A fun time. 楽しいひと時

Reviewed by: サッチー

I had a wonderful time. The food was also very filling! However, since I am learning hula, I participated with the image of the best hula dancers in mind, so I felt a bit unsatisfied.

楽しいひと時を過ごしました。ご飯もボリューム満点！
ただ、フラを習っているので、最高のフラダンサー達をイメージして参加してしまったので、少し物足らない感じがしてしまいました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

There is a sense of security. 安心感があります。

Reviewed by: マロン

I always use Roberts Hawaii. Their transportation is affordable and reliable, which gives me peace of mind. This time, I was at a less popular hotel, but they arrived on time to pick me up. If I were to offer a critique, it would be that the driver talked loudly on a personal phone call while driving and stopped at Starbucks to buy coffee. Just know that these are things you can tolerate because you're in Hawaii.

いつもロバーツハワイを利用してます。安くて確実な送迎なので安心感があります。今回はマイナーなホテルだったのですが、時間通りに迎えに来てもらえました。敢えて苦言を呈するならば、ドライバーが運転中に大きい声でプライベート電話したり途中でスタバ？に寄ってコーヒー買ったりするのは、ハワイだから我慢できることってことを知っておいてくださいね。( 一一)

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

My first time in Hawaii. 初めてのハワイ

Reviewed by: toshiちゃん

It was my first time, but I felt at ease sending it. The information about the tip was clear, and the driver was very courteous. Thank you.

初めてでしたが、安心して送っていただきました。チップのことも明確でドライバーの方も丁寧な対応でした。ありがとうございます。

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Waimea Canyon Sightseeing Tour & Wailua River Cruise to Fern Grotto

Happy

Reviewed by: Colin & Jo

Fern grotto was a lovely trip down the river ending up at fern grotto was like a rain forest the whole experience was great the people were very knowledgeable and the boat cruise ack they sang all the way back and taught us to hula which was interesting

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Star of Honolulu Sunset Buffet Dinner Cruise & Polynesian Show

Good time had by all

Reviewed by: Gail

Best cruise we have been on. Great staff, very helpful. Would recommend to anyone looking for an affordable dinner cruise.

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Kona Sunset Dinner Cruise to Kealakekua Bay with Live Entertainment | Body Glove

Great cruise!

Reviewed by: Sarah

Crew members were great, accommodated 6 toddlers very well! Friendly and professional. Great live music and guided tour. Food was excellent and we got to see a school of dolphins swim along with us! Would recommend for sure!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The driver was an enthusiastic guide. ドライバーが熱心にガイド

Reviewed by: マジカル

At the airport, there were mostly Japanese and Korean people, but the driver enthusiastically explained about Hawaii in English. I understand English to some extent, but it seemed like the others weren't listening at all, which felt like a waste. However, I'm glad they didn't give up on the explanation. Since the tip is included, I think it's convenient right after arrival.

空港からは、日本人と韓国人ばかりでしたが、ドライバーが、熱心に英語でハワイの説明をしてくれました。私は英語がある程度分かるのですが、他の方は全く聞いていないようでもったいない気がしました。でも諦めずに説明してくれて良かったです。
チップが含まれているので、到着直後は便利だと思います。

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伝統ルアウ＆フラ・ハワイアンショー　アイランド・ブリーズ・ルアウ（キングカメハメハホテル内）＜ブッフェ夕食／飲み放題／シェルレイ付＞

A show worth watching. 見応えのあるショー

Reviewed by: ころなり

I was able to see the dances of each island in the Pacific, learning about their similarities and differences. There were also efforts made to ensure participants enjoyed themselves, such as celebrating birthdays and cheering together.
The meals offered a considerable variety, and even taking small portions resulted in quite a large amount. As mentioned in previous experiences, the order in which you go to get food is determined by your seating, so it’s not an all-you-can-eat situation from the start time. It might have been tough waiting and getting hungry (laughs).
If you don’t have the opportunity to see traditional shows (or have never eaten traditional cuisine) during your stay, I think this is a great option.

太平洋の島々のそれぞれの踊りを見せてくれて、似たところ違うところを知ることが出来ました。参加者の誕生日を祝ったり、一緒に掛け声をかけたりなど参加者が楽しむための工夫もされています。
食事は結構な種類があり、少しずつ取ってもかなり大量になります。前の体験談にもあるように席によって食事をとりにいく順番が決まっていますので、スタート時刻から食べ放題と言う訳ではありません。待っている間におなかへってツラかったかな（笑）。
滞在中に伝統的なショーを見る機会がない（または伝統料理を食べたことがない）なら、いいとおもいます。

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Chief's Luau - Polynesian Show with Authentic Award-Winning Fire Knife Dancing

Fantastic Night

Reviewed by: Jack & Diane

We took our son to the show for his birthday and truly enjoyed every minute. I would recommend this show over any of the other Luaus we have been too. The staff was very entertaining and actually seemed to enjoy themselves. We will go again if we get a chance to return to Oahu.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Shuttle service 送迎シャトルサービス

Reviewed by: ゆうちゃん

The counter at Honolulu Airport is easy to find. The wait time is short and efficient. I choose to come here every time. Above all, the prices are low. I will use it again next time.

ホノルル空港に、カウンターがあり、わかりやすい。待ち時間も少なく、的確。毎回ここに、決めています。なんと言っても値段が、安い。次も使わせていただきます

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was kept waiting. 待たされた

Reviewed by: にんじん

The bus departed while I was waiting for someone who arrived after me. After seeing off two buses, I finally managed to board the third one, but it seemed that there was someone who had been forgotten after picking up passengers from the domestic flight, so we returned to the departure point. It took nearly 50 minutes after seeing off the first bus before we finally arrived in Waikiki. I felt quite a loss of time.

私より後から来る人を待ってバスは発車しました。
2台のバスを見送り、やっと3台目に乗車できましたが、国内線からの乗客を乗せた後、乗せ忘れて居る人がいたようで、また出発地点に戻りました。
最初のバスを見送ってから、50分近く経過後にやっとワイキキに迎えました。
かなり時間のロスを感じました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

On time 時間通り

Reviewed by: にんじん

The pickup was on time, and I was able to use the service without any worries. The driver didn't speak Japanese and seemed confused when confirming the airline, complaining in the car, but I didn't feel any inconvenience. They were friendly, and I would like to use the service again.

ピックアップは時間通りで、不安もなく利用できました。
ドライバーさんは日本語が話せない方で、年配の方が航空会社を確認されて、戸惑われたようで車内で文句を言っていましたが、私はとくに不都合を感じませんでした。
愛想も良くて、また利用したいと思います。

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Road to Hana Tour with Waterfall Swim, Black Sand Beach and Lunch at Hana Farms

Spectacular

Reviewed by: Caroline

The area is so beautiful it would be hard to mess up! Lots of stops at lovely places.

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Best of Maui - Haleakala Crater, Iao Valley & Distillery Tour with Lunch

great day

Reviewed by: Caroline

Judy was great, we had a lot of fun. Lots of time traveling, but enough stops to still be worth it

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Even if the flight schedule changes, 飛行機の便が変わっても

Reviewed by: かわまた

Due to our circumstances, the flight was changed the day before departure, and I thought I might have to use a taxi as a last resort. However, when I went to the counter at Honolulu Airport, they were very polite and quickly checked for shuttle availability and got me on board!

こちらの都合で前日に出発の便が変わって、最悪タクシー使うしかないかなーと思いダメもとでホノルル空港のカウンターに行ったら、丁寧な対応ですぐにシャトルの空きを確認してくれ、乗せてくれました！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The driver who ignored us had a bad attitude. 無視する運転手の感じが悪かった

Reviewed by: ちゃーー

This is my third time requesting a pick-up service here, and I was the most disappointed this time.

1. First of all, there was no confirmation of my name during the pick-up.
2. Even though I said "Thank you" when receiving my luggage at the airport, the driver didn't make eye contact and got into the car in silence...

It was clearly intentional. Is this racial discrimination? We are customers, after all.

There are plenty of pick-up companies available, so I would like to reconsider using this service in the future. By the way, the driver who came to pick me up at the hotel on September 30 at 8:05 was the one involved. I think they should receive further training.

こちらで送迎をお願いするのは三回目なのですが、今回一番がっかりしました。
１先ず送迎時、名前の確認も一切しない。2 空港で荷物の受け渡しにThank Youと言ったのにも関わらず目も合わせないし、無言で車に乗り込んで行ったりと....
明らかにあれはわざとですね。人種差別でしょうか？？？？こちらお客様なんですけど？？？？
いくらでも送迎会社はあるので今後はこちらを利用するかは再度考え直したいと思います。
ちなみに9/30に8:05分にホテルに送迎に来た運転手です。再指導されたほうが良いと思います。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

The sunset was fantastic. サンセット幻想的でした。

Reviewed by: miki

I was worried about altitude sickness, but thanks to the guide's advice, I was able to reach the summit safely. It was thrilling to go higher than Mount Fuji, and I got to see a wonderful sunset. The stargazing was also enjoyable, and the guide explained everything well. I want to go again in a different season to see a different night sky.

高山病が心配でしたがガイドの方のアドバイスで無事に山頂行けました。富士山よりも高いところに行ったのは感激で、素晴らしいサンセットが見れました。星空観測も楽しいガイドで良くわかりました。また違う季節に違う星空を見に行きたいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Moved with about five other customers. 他顧客5組くらいと移動

Reviewed by: けんじ

The bus was delayed for over 15 minutes, possibly due to delays from other customers or because it was crowded, but the driver did not offer any apologies. While it was understandable that my luggage was heavy, I was repeatedly told how heavy it was, and there was a clear vibe that they wanted a tip. It arrived at the airport without any issues, which was good, but the overall experience wasn't particularly pleasant; it left a neutral impression, neither good nor bad.

Additionally, for some reason, this time the passengers received a mug.

他の顧客の遅延があったのか、もしくは込み合っていたのか15分以上遅延をしたが、バスの運転手からは特に謝罪の言葉もなかった。
また、自分自身の荷物が重かったのが仕方ないが、重い重いと何度も言われて、チップを欲しいという雰囲気を前面に出してきた。
問題なく空港まで届いたので良いが、そこまで気持ちの良い対応というわけではなく、良くも悪くもないイメージだった。

また、なぜか今回の搭乗者にはマグカップがもらえた。

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Waimea Canyon Sightseeing Tour & Wailua River Cruise to Fern Grotto

Waimea, Fern Grotto tour

Reviewed by: Evangelista, N

We were in Awe when we saw Waimea Canyon, most unforgettable sight so far and for the record we have seen Grand Canyon as well. the tour package itself is great, our driver is awesome forgot his name already ( sorry) he makes sure that each and everyone needs are met. Love the fact that we were picked up right in front of our hotel. I just wished tho that the Fern Grotto is as nice as in the pictureExtra treat that we also enjoy is the short hula performance...

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Road to Hana Tour with Waterfall Swim, Black Sand Beach and Lunch at Hana Farms

Fantasy day!

Reviewed by: Christina

Our tour guide Travis totally made this day and excursion memorable. It was a long day but was filled with history, phenomenal sites and entertainment provided by our guide. One of the best excursions on the island by far!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Although I was the last to board, the staff was kind. 搭乗が最後でしたが、スタッフは優しく

Reviewed by: George

They assisted me.

The line I was directed to at immigration was moving slowly, and it took quite a while, but I was greeted with a smile, which made me feel at ease.

対応してくれました。

入国審査で振り分けられた列の進みが遅く、かなり遅くなったのですが、笑顔で迎えてもらい安心しました♪

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