マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

An unexpected event... 予想外の出来事…

Reviewed by: emi

A friend recommended that I go up to nearly 4,000 meters on Mauna Kea, so I found this tour and joined. I was looking forward to enjoying the starry sky as we drove there, but due to an unexpected wildfire, we could only climb partway and had to turn back. Although I couldn't see the stars at the summit, the guide was very thoughtful and stopped the car at various points so we could admire the night sky. We were also able to see a beautiful sunset. It was extremely cold, but the guide lent me a cozy warm jacket, which was a lifesaver! I hope to be able to see the stars at the summit next time...

友人から「マウナケア4000メートル近くまで行くのがお勧め」と言われ、このツアーを見つけて参加しました。星空を楽しみに車で向かいましたが、まさかの山火事で途中までしか登れずUターンすることに…。山頂で星空を見ることはできませんでしたが、ガイドさんもいろいろ考えてくれて途中途中で車を止めながら星空を眺めることができました。それにサンセットはきれいにみることができました。めちゃくちゃ寒かったですが、ガイドさんがモコモコの防寒着を貸してくれたので助かりました！次回は山頂で見られますように…

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Smith’s Fern Grotto River Cruise with Live Hawaiian Music & Hula

Great Last Trip

Reviewed by: Joe Mays

The trip was great, the entertainment was great.Enjoyed all there was to see and would be great for all ages.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

No problems. 問題なし

Reviewed by: Y.S.J

Perhaps because there were many customers, they arrived a little later than the scheduled pickup time. However, there were no issues with the timing, and they took me to the airport without any problems.

お客さんが多いからか、ピックアップ予定の時間より少し遅れてきました。でも時間的には問題なく空港まで連れて行ってくれました。

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Deluxe Volcano Unveiled Tour and Golden Lava Cave Expedition [Not Available]

A Dream Come True

Reviewed by: Annie

This was purchased as a birthday gift for my sister. She has always been fascinated by volcanoes and it's been her lifelong dream to come to the island and see the volcano for herself. She was incredibly excited to have this tour. However, the day before it was scheduled, she received a call and was told that there had been a mistake when recording her reservation and they no longer had room for her on her scheduled date. They offered to move her reservation to a different day or to schedule her for the same day as her initial reservation for instead for the Epic Circle Island Volcano Journey. She chose to keep her originally scheduled day and do the Epic Circle Island Volcano Journey.

The woman who called was very apologetic and kind, let's face it, humans make mistakes sometimes, we've all done it. They did their very best to make it right. In the end, my sister said her experience was incredible and she was glad there had been a little bit of a mix up, because she thought the tour she went on was better (granted, that is based purely on the description of the originally scheduled tour).

Her guide was knowledgeable and told all kinds of stories about Pele and the island and recounted the history of the volcano. The lava tube they visited was unique and interesting and fascinated her.

Overall, it was a huge win and even in spite of the little problem I would definitely book again!

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I had prepared myself in advance, but the waiting time was still... 予め覚悟はしていたものの、やはり待ち時間が…

Reviewed by: Ms. NYC

I used the shuttle from the airport to the hotel. I usually use HIS for transportation, but this time the hotel was Hokulani, and I was informed that with HIS, I wouldn't be dropped off directly at Hokulani (instead, I would be dropped off at the trolley stop at the Royal Hawaiian Shopping Center and have to walk to the hotel). So, I chose Roberts, which drops you off in front of Hokulani.

The bus service was good; the driver was friendly, and the interior was comfortable, with no issues (even though it was a shared ride, it felt like the passengers were somewhat divided by hotel). However, there was quite a wait at the airport for the bus. There were some Westerners at the waiting area, but it seemed like they were trying to gather only Japanese passengers for the bus, waiting for delayed Hawaiian Airlines flight passengers. As a result, the wait was about an hour.

I think this kind of situation is quite expected, and I don't get irritated by it, but I do hope they can improve their operations to be more flexible in such cases. I've never experienced this with HIS (since they are a Japanese company, they seem to be very efficient). I probably won't use this service next time. (I ended up staying at Hokulani because I couldn't get a reservation at Hilton Hawaiian Village.)

空港→ホテル利用です。
いつもはHISの送迎を利用していますが、今回ホテルがホクラニ、HISだとホクラニ前で下車してもらえない（ロイヤルハワイアンショッピングセンターのトロリー乗り場で下車〜歩いてホテルへ）ということだったので、ホクラニ前で下ろしてくれるというロバーツにしました。
バスに関してはドライバーの方も親切、車内も快適で問題なかったですが（混載乗車だけど、ある程度ホテルごとに数台に分散された感じがする）、空港でのバス待ち時間がかなりありました。
バスの待合場所には欧米人らしき人もいたのですが、どうやらバスには日本人ばかりを集めようとしている感じで、遅延したハワイアン航空の便の搭乗客を待っている形となりました。結果、待ちは1時間程度。
こういうことは至って想定内だと思っていますし、これにイライラするようなことはないのですが、こういう場合の臨機応変に対応できるオペレーションは検討してほしいなと思ったりもします。
HISではこういう思いをしたことがないので…（やはりHISは日系なので、非常に手際が良いように感じる）
次回は多分利用しないと思います。（ホクラニに泊まったのもヒルトンハワイアンビレッジの予約が取れず仕方なく…だったので。）

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Passport to Pearl Harbor Ticket - Official One-Day Admission & Self-Guided Tour

Awesome History

Reviewed by: Roger Ybarra

Outstanding service. This was a once in a lifetime experience for us. History is awesome.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

You can conveniently get to the airport! 便利に空港まで行けます！

Reviewed by: さおり

I recommend it because it's convenient to get to the airport. The pickup also arrives on time, so you can use it with peace of mind without any worries.

空港まで便利に行けるので、おすすめです。ピックアップも時間通りに来るので、何も心配せず安心して利用できます。

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Explore the Scenic West Maui Coast on a Private Tour with Iao Valley, Waterfalls & Cultural Gardens

One of the best days in our life.

Reviewed by: Pia

This tour is fantastic. We enjoyed every minut from start to the end. Beautiful views and the best guide ever.

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Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Super

Reviewed by: Pia

It was a very nice tour. We realy recommend it for everyone.

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オアフ島1日周遊観光　ポリネシアカルチャーセンターとハワイ最大のダンスショー＋ハレイワタウン＋この木なんの木＋ドールプランテーション

It was wonderful. 素晴らしかった

Reviewed by: Мさん

The Polynesian Cultural Center was truly wonderful and moving. I've been to Hawaii several times, but this was my first visit here. I thought it was a bit expensive, but I believe it was worth even more than that. Next time, I would like to participate in a tour of just the gardens. The transportation was also efficient and comfortable.

ポリネシアカルチャーセンターは、大変すばらしく、感動しました。ハワイは何回か行っていますが、こちらは初めて行きました。少々高いかと思いましたがそれ以上の価値があると思いました。次回は園のみの観光があれば参加したいです。送迎も手際よく快適でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I used the shuttle from the hotel to the airport. ホテルから空港までシャトルを利用しました。

Reviewed by: いっしー

I used a shuttle from the Ilikai Hotel to the airport. On the day of travel, the bus arrived about 20 minutes later than scheduled due to road conditions. I became anxious after about 10 minutes past the scheduled time and called to confirm my reservation. It was uncomfortable waiting for about 30 minutes since the boarding area was outdoors. Once on the large bus, it was comfortable.

イリカイホテルから空港までシャトルを利用しました。
当日は道路状況の影響で予定時間より約20分程度遅くバスが到着しました。
予定時間を10分程度経過した時点で不安になり電話で予約確認しました。
乗車場所が野外だったこともあり約３０分間待機したのは苦痛でした。
大型バスに乗車後は快適でした。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

Mauna Kea Summit Sunset & Stargazing Tour マウナケア山頂サンセット&星空観測ツアー

Reviewed by: アラフィフなでしこ

To acclimate to the high altitude, we took two breaks that included meals, and on the way to the summit, we could see Mauna Loa from the car window, which was breathtaking!

Once we reached the summit, we took a commemorative photo with the sunset in the background. Unfortunately, there were some clouds that day, so the sunset wasn't as impressive, but when we descended a bit to the stargazing point, the night sky was beautifully clear. The guide explained about the stars, and I was delighted to see my birth month constellation.

We also saw artificial satellites, shooting stars, and through a telescope, we were able to view Jupiter and its four moons. I felt secure as we had warm clothing, including a jacket, pants, and gloves. It was a fantastic experience!

最初高地に慣れるため、2回食事を兼ねた休憩を取り、山頂へ、車窓にはマウナロアも見えて
感動！
山頂についてまず夕日をバックに記念撮影この日はあいにく雲があって夕日はいまいちでしたが、少し下って星空観測ポイントについたら、
星空がキレイにみえました、ガイドさんが星について説明をしてくれて自分の誕生月の星座もあり嬉しかったです。
人工衛生、流れ星、望遠鏡で木星と4個の衛星を見せてくれました。
防寒着もジャケットとズボンと手袋がついていたので安心でした。とても良かったです！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's super crowded! 激混みぃー

Reviewed by: よしぷぅ

At the counter, it took a while, and even after getting on the van, it took more time. Since this is different from a tour, it felt a bit hectic to be in Hawaii and waiting. I waited patiently. Although we were among the last to arrive at the hotel, as long as we got there safely, it was within my acceptable range.

カウンターでまず時間かかりバンに、乗っても時間かかりました。
ツアーとは違うのでまぁハワイまで来て慌しいのもなんなんで。
気長に待ちました。ホテルも最後の方でしたが無事着いたらいいので
許容範囲。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I missed my stop! Haha 乗り過ごした！笑

Reviewed by: いくみ

It was easy!
However, I dozed off and missed my hotel stop (laughs).
They don't check the passengers properly to drop you off, so you have to confirm yourself when to get off.
It's nice that the tip is included, making it clear and convenient.

楽チンでした！
ただ眠くてウトウトしてたら、降りたいホテル通り過ぎてました(笑)
乗ってる人をちゃんとチェックして降ろしてくれるわけではないので、自分で確認して降りないといけません。
チップ込みなのはわかりやすくてありがたいです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

My first trip to Hawaii was fun. 初めてのハワイ旅行は楽しかった

Reviewed by: グッチ君

Until now, we had been on tours, but this time it was our first overseas trip as a couple. We were able to create memorable memories in Hawaii by using your shuttle bus.

今まではツアーでしたが今回初めて夫婦だけの海外旅行でした。。
貴社のシャトルバスを利用し思い出に残るハワイ旅行が出来ました。

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

This is a tour you absolutely must go on! 絶対に行くべきツアーです！

Reviewed by: YUU

Star Tour

Beautiful sunset, earth blue, and a starry sky! (It was close to a new moon) It was a very satisfying tour! Since it was a tour where we could move around by car, it was fine not to wear trekking shoes. I didn't imagine it would get that cold, but even with a shirt, hoodie, ultra-light down jacket, fleece-lined tights, a stole, the jacket I borrowed, gloves, and a blanket, I still felt cold. They mentioned it was good that there was no wind, but if you don't need it, you can leave everything in the car, so if you're sensitive to the cold, it's better to bring some extra layers. You can take really beautiful photos with a DSLR or mirrorless camera!

Since it's a natural experience, I can't guarantee the conditions will be perfect, but if you're going to Maui, I think this is a tour you absolutely should participate in. I definitely want to come back again.

星ツアー

綺麗な夕焼け、アースブルー、満点の星空！(新月に近かったため)大満足のツアーでした！
車で全て移動できるツアーなのでトレッキングシューズじゃなくても大丈夫でした。
そこまで寒くなることを想像できずにいましたが、シャツ、パーカー、ウルトラライトダウン、裏起毛のタイツ、ストール、お借りしたジャケットに手袋、毛布でも寒さを感じました。風がなくてまだよかったとの話でしたが、いらなければ車に全て置いておけるので寒いのが苦手な方は持って行った方がいいです。
一眼やミラーレスだと本当に綺麗な写真が撮れます！

自然のことなので、コンディション良くしっかり見られるかわかりませんが、マウイ島へ行くのであれば、絶対に参加すべきツアーだと思いました。また絶対に来たいです。

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Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Will WORTH the MONEY

Reviewed by: Satisfied Guests

The food was exceptional especially considering the number of people being served. The staff was polite and very accommodating. The young entertainers interacted with the crowd and performed in their traditional attire. We came back to the port with a bang, singing and dancing. I would definitely recommend this cruise. My only disappointment was that the harbor/tower area used to be filled with shops. It was our last night on the island and it would have been nice to purchase those last minute sovereigns. Now it’s just empty with a few eateries.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Reliable transportation service. 安心の送迎

Reviewed by: しおり

I requested transportation for both my arrival and departure. I was surprised by how early the hotel pickup time was for my return to the airport compared to my flight time—was it really that early?! However, perhaps because it was Friday, the security checkpoint was extremely crowded, so in the end, that timing might have been just right (according to the driver, there was also traffic on the way to the airport). Thanks to this, I was able to head back home without feeling rushed at the end.

行き帰りともにお願いしました。帰りの空港行きはフライト時間に対してホテルのピックアップ時間が思いのほか早くて、こんなに早いの⁈と驚きましたが、金曜日だったせいか保安検査場がすごく混んでいたので、結果としてあの時間でよかったのかも（運転手さん曰く、空港までの道も渋滞していたようでした）。おかげで最後に焦ることなく帰国の途につくことができました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The staff was kind. 担当者が親切でした。

Reviewed by: 横浜のハワイ大好きおじさん

I arrived at the pickup location almost on time. I used Hawaiian Airlines to return home, and there were two drop-off locations. When I mistakenly tried to get off at the wrong one, they kindly guided me to the correct one. When I got off at the designated location, they also helped me with directions in a very polite manner. I chose this service because it was affordable, but both times the staff were kind and attentive, and I definitely want to use it again.

　ほぼ予定時間通りピックアップ場所に到着、ハワイアン航空利用で帰国ですが、降車場所が二か所あり間違えて降りようとしたとき、優しく違う旨誘導してくれました。
　正規場所で降車するときも、方向など丁寧に誘導してもらい助かりました。
格安ということで利用しましたが、往復とも担当者は親切、丁寧でまた是非利用したいと思います。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

Amazing! 最高！

Reviewed by: ひろみ

My first time on the Big Island and my first nature tour started with a lot of uncertainty, but my worries quickly disappeared, and I was overwhelmed with emotion! As soon as we began climbing Mauna Kea, we encountered beautiful rainbows at three different spots. We took regular breaks to acclimate our bodies and had an early dinner. The miso soup was a blessing. Everyone wore highly effective cold-weather gear as we made our way to the summit. The air was thin, so we took deep, long breaths one at a time. The breathtaking sunset was truly overwhelming. After about an hour of waiting, excited by the increasing number of stars, I saw a multitude of stars I had never seen before, each twinkling felt so close. The telescope showed us the bands of Jupiter and four planets clearly! The lecture about constellations and the movement of stars was easy to understand and great. On the way back, I became so sleepy that I nearly fell asleep until we arrived, but they kindly dropped me off at the entrance of my accommodation, providing excellent service until the very end. Thanks to the attentive care from our two guides, this tour filled with first-time experiences became a fun and worry-free time that flew by.

初めてのハワイ島、初めてのネイチャーツアー、わからないことだらけで出発しましたが、もう心配なんてすぐに吹っ飛び、感動の連続！マウナケアに登り始めてすぐ、３か所で美しい虹に出会えました。休憩をこまめに取りながら、体を慣らして、早めの夕食。お味噌汁がありがたい。防寒効果の高いウエアを全員が身に着けて山頂へ。空気が薄いので、ひと呼吸ずつ深く長く。で、ゆっくりと沈む美しいサンセセットに圧倒的感動。少しずつ増える星の数にワクワクしながら待つこと１時間ほどで、見たことのない星の数、一つ一つの輝きがとても近くに感じる。望遠鏡で見せてくれた木星の筋と惑星４つまでくっきり！星座についてのレクチャー、星の動き、わかりやすくてよかった。帰りは我慢できないほど眠くなったので、到着までほぼ爆睡してしまいましたが、宿泊先の入り口まで送っていただき、最後の最後まで至れり尽くせり。ガイドのお二人、細やかにケアしていただいたおかげで、初めてづくしのツアーで安心して楽しいあっという間の時間になりました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Relieved★ 安心★

Reviewed by: mirai

I ended up going outside without knowing which exit to take, but when I used the service, there was a staff member waiting at the exit! They gathered the passengers and guided us to the bus stop.

I had to wait a little at the bus stop, but since I arrived early in the morning and was traveling alone, it was very convenient. There are many hotels that are eligible for the shuttle service, and they even took me to my hostel! ★

どこの出口かわからないまま外に出てしまいましたが、私が利用した便の時は、出口で係りの方が待っていてくれていました！利用者を集めてから、乗り場まで案内してくれました。
バス乗り場では、少し待ちましたが、早朝着便で、1人での利用だったのでとても便利でした。送迎対象ホテルも多く、ホステルまで送ってくれました★

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you. ありがとうございました

Reviewed by: パパとママ

Since it was a domestic flight from the Big Island to Honolulu, it was a bit confusing and I felt a little lost. It took some time, and the waiting felt long, but I was safely transported to the hotel. Thank you very much.

ハワイ島よりホノルル国内線でしたので、ちょっとわかりずらく少し戸惑いました。
時間がかかり待ち時間が長い感じがしましたが無事ホテルまで送迎して頂きました。
ありがとうございました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Thank you. ありがとうございました

Reviewed by: パパとママ

Thank you for picking me up at the hotel on time and for the smooth transfer to the airport.

I would like to use your services again for my next trip.

ホテルまで時間通りにお迎えに来て頂きスムーズに空港まで送迎して頂きました。
ありがとうございました。

次の旅行でもお世話になりたいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Shuttle service. 送迎。

Reviewed by: ku'umomi

I arrived about 15 minutes late, but I was informed that the road was congested. The loading and unloading of luggage was also done carefully, which was great.

15分ほど遅れてきましたが、道が混んでぃたとの説明がありました。
バゲージの積み降ろしも丁寧で良かったです。

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4.5-Hour Deluxe Kona Snorkel Tour & Dolphin Watch with Lunch - Body Glove Cruise

Great Morning

Reviewed by: Vincent

Boat is well kitted out with good gear. Staff are on hand to help and provide support if required. Breakfast and lunch were perfect for a morning on the water. Even got to try paddle boarding without having to pay extra for hire

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

On the return flight 帰りの便で

Reviewed by: あきこ

This was my second time using Roberts Hawaii. The outbound trip was good, but on the return, I used Hawaiian Airlines for the first time and was dropped off at a location for a different country, not for Japan. The Japan line was quite far away, and I ended up walking a lot while getting lost outside. If there is such a distance, I wish they could drop us off according to our return destinations.

ロバーツハワイを利用させてもらうのは今回で2回目だったのですが、行きは良かったのですが帰りが、初めてハワイアン航空を利用で降ろされた所が、ハワイアン航空だけれども、日本行きの所では無く違う国に行くラインの所でした。日本行きはかなり遠くの場所で外に出て迷いながら大分歩く羽目に。。
こんなに距離があるなら、どこに帰国かでそれぞれ降ろして頂けると良いのになと思いました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was easy to understand and kind! わかりやすく親切でした！

Reviewed by: yayoi57

I used this service for domestic flights from the remote islands and for my first trip to Honolulu. The staff were friendly, and I was able to arrive at the hotel with peace of mind. I would like to use it again.

離島からの国内線移動ならびに初のホノルルだったため、利用しました。
スタッフの方も感じよく、安心してホテルまで到着出来ました。また、利用したいと思います。

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クアロア・ランチ　映画のロケ地巡り、農作物を学ぶ農園ツアー、ジャングル探検ツアーが楽しめる1日満喫パッケージ　ビュッフェランチ付き！＜1日／送迎付きプランあり＞

I definitely want to participate in other attractions as well. 他のアトラクションも是非参加したい

Reviewed by: 横浜のハワイ大好きおじさん

- All three attractions were amazing. The location tour, jungle exploration, and historical explanations were all interesting and easy to understand. While looking at other attractions, I definitely wanted to participate in the interactive ones.
- The movie location tour was very intriguing, as there were various filming sites besides Jurassic Park.

・三つのアトラクション全て最高でした。ロケ地巡り、ジャングル探検、歴史　的なもの全て説明も面白く、分かりやすく良かったです。他のアトラクショ　ンを見ていると、参加型で是非参加したいアトラクションでした。
・映画ロケ地巡りではジェラシックパーク以外にも色々な撮影があったという　ことで非常に興味深かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

This is my second time using it. I had a good experience the first time, so I decided to use it again. 2回目の利用です。１回目の利用がよかったので再度利用させて頂きました。

Reviewed by: 横浜のハワイ大好きおじさん

- This is my second time, and the woman in charge at the airport kindly guided us, which made my husband and me, who don't understand English, feel at ease.
- We were dropped off in front of the hotel, and it was reassuring that we were given clear instructions to wait in the same spot for our return.
- When heading to the airport, there was hardly any wait time for the pickup, which was great. Also, when getting off, the staff kindly provided directions, which was very helpful.
- I felt that the employee training was thorough. I definitely plan to use this service again next time.

・今回が２回目ですが、空港から降りて係りの女性が丁寧に案内してくれて、　英語はわからない私たち夫婦でも安心できました。
・ホテル前で降ろしてもらい、帰国時は降ろしてもらった場所で待つよう丁寧　に指示してくれて安心しました。
・空港に向かう際、ピックアップ時間の待ち時間が殆どなく、良かったです。　また降車する際、丁寧に方向など指示してくれて助かりました。
・従業員教育がしっかりしていると感じました。是非次回も利用したいと考え　ています。

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ハワイ島 アトランティス潜水艦　ハワイの海底アドベンチャー ＜日本語オーディオガイド＞　

My first experience in a submarine was deeper than I had imagined. It was truly moving, and I'm glad I had the opportunity to experience it. 初めての潜水艦体験、こんなに深く潜るとは想像以上でした。なにせ、感動、感動、体験して良かったです。

Reviewed by: ノブオジージ

Every year during New Year's, I go to the Big Island (Waikoloa) and Oahu. My wife and I had our first submarine experience, and I couldn't believe we were diving more than 17 to 20 meters underwater. It was moving to see the ocean floor, coral reefs, various fish, and turtles. It was a wonderful experience.

There are four departures a day, but we chose the morning course with explanations and guidance in Japanese. Although the voice was a bit hard to hear, I was glad we chose the Japanese guidance. However, I was at the Atlantis office, and the explanations for the pier and boarding area were very unclear. I think it would have been better if there were signs or something similar.

毎年正月はハワイ島（ワイコロア）とオアフ島に行きます。妻と二人、初めての潜水艦体験で、海の中１７、２０メーター以上潜るとは信じられませんでした。海底、珊瑚礁、いろいろな魚、亀を見られたときは感動、感動。
素晴らしい体験でした。
１日４便ありますが、私たちは、午前中の日本語での説明、案内のコースを選びました。声が少々聞き取りにくかったですが、日本語での案内を選んで良かったと思いました。
ただ、アトランティスの事務所にいたのですが、桟橋と乗り場の説明がとてもわかりにくかったです。案内板等があれば良かったと思います。

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