Reviewed by: しろうさ
The counter is easy to find right in the arrival lobby. However, there were some bags that hadn't arrived, and it took a while for everyone to gather, so the bus we were supposed to take left without us.
After that, the staff at the counter gave us various instructions, and since we could speak English, it wasn't a problem for us, but those who don't understand English might feel anxious.
The HIS bus is the same, but the waiting time is quite long, so if you want to make effective use of your time, I recommend taking a taxi even if it's a bit more expensive.
到着ロビーすぐにカウンターがあるのでわかりやすいです。ただ、届いていない荷物があり、全員が揃うまでに時間がかかったため、私たちが乗るバスは行ってしまいました。
そのあと、カウンターの方が色々と指示をくれましたが、私たちは英語ができるので問題なかったですが、英語がわからない方は不安かもしれません。
HISのバスも同じですが、待ち時間がかなり長いため、時間を有効に使いたい方は、少し高くてもタクシーをオススメします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/01/03 |
| Activity Date: | 2018/03/04 |
Reviewed by: Deb
The tour itself was great. Getting to stop at some sightseeing areas and enjoy the PCC was definitely a highlight. Could have spent more time at the Dole Plantation and the PCC. The driver Rob was obnoxious however. He talked non stop very loudly and it was difficult to decifer what was fact and what was BS. He talked non stop about himself and we got to the PCC later than anticipated so had less time there.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Families |
| Posted on: | 2019/01/03 |
| Activity Date: | 2018/12/31 |
Reviewed by: Gladys Espino
The boat felt a little outdated but the staff and the scenery made up for it. Our girls had fun riding the boat, watching the hula dancers, and learning about some history.
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/03 |
| Activity Date: | 2018/07/04 |
Reviewed by: Horse
It was good my friends and I really enjoyed it. The view was breathtaking & the crew on board were so friendly and helpful. I am a picky eater so the food was alright to me however my friends really enjoyed it. If prone to seasickness, I recommend you take medication before getting onto the boat.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2019/01/02 |
| Activity Date: | 2018/12/26 |
Reviewed by: Allison Fitisone
I went on this cruise with my friends as we all met in Hawaii for a little vacation. This dinner cruise was wonderful. We got to see the sunset and the food was delicious however we were just happy to be surrounded by great company and the view. If driving out keep in mind the traffic as it will get busy.
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2019/01/02 |
| Activity Date: | 2018/12/26 |
Reviewed by: Niv
The tour was okay. To begin with the driver did not wait or call us when we were at the hotel. We called the company so many times and they gave us info that the bus is late and then again in 10 minutes one says the bus left us! It was a horrible experience. I would believe they would atleast call us. But even then we tried to ask to meet the driver elsewhere to catch up on the tour and there was a long wait before they could say yes! The dispatcher lady was helpful but then the driver not so much. I didn't like how the driver kept on talking even though the crowd was asleep. Most tours I have been has a guide talking and interacting with you while the driver drives so its more fun but these have the driver drive and speak on microphone which was disappointing! The tour itself was okay because with the better tour guide it could have been much better. Do not miss the Polynesian Cultural Center. Could spend a good half a day there.
| Rating: | |
|---|---|
| Packages: | Alii Luau Dinner Buffet Package & All Day Admission (Self-Guided) |
| Attended as: | Couples |
| Posted on: | 2019/01/02 |
| Activity Date: | 2018/12/24 |
Reviewed by: Adriana
The tour started at 3 am. First stop was in a store where we were supposed to buy water and chewing gum to make the way up the mountain easier. The bus was new and confortable. We arrived at the top of the Haleakala around 5:30 am and stayed freezing outside the bus until 6:40 am, for the sunrise. It was cold and windy, around 0°C... Other companies provided blankets and jackets to their customers. Ours didn’t. The view was fantastic even in that cloudy morning. It’s worth waking up that early! After the sunrise, we started our way down, with two great stops to see the view. Breakfast was served in front of golf course around 9:30 am. We arrived at the hotel at 10:45 am.
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Families |
| Posted on: | 2019/01/02 |
| Activity Date: | 2018/12/30 |
Reviewed by: キート
Following the last time, I couldn't see the sunset among the clouds again this time. As for the starry sky, thanks to the staff's quick thinking, we were able to observe it a little at Mauna Kea Park, but the surrounding lights were a bit distracting.
前回に続き、今回も雲の中で夕日が見られなかった。星空に関してはスタッフの機転でマウナケアパークで少しだけ観測できましたが、周囲の明かりが気になりました。
| Rating: | |
|---|---|
| Packages: | 【10日前までのお申込みで無料特典】基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/01/02 |
| Activity Date: | 2018/12/28 |
Reviewed by: Megan
Our family enjoyed the sunset dinner cruise. Unfortunately it was cloudy so we didn’t have much of a sunset, but like others mentioned you just had to get up and go out on the deck as they don’t make any announcement. The food was okay. Service was great. The entertainment was good as well. But i’m not sure It was worth the money so I probably wouldn’t do it again.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/02 |
| Activity Date: | 2018/12/25 |
Reviewed by: kmb
I was told that the pickup would be timed with the arrival of the flight, but I ended up waiting about 20 minutes at the airport. It seemed that no one else from the same flight was left, and others headed to their destination by means other than the shuttle service. I guess there's nothing that can be done about it.
飛行機到着の時間に合わせてピックアップということでしたが空港で20分くらい待たされました。同じ飛行機で来た方々は他に残ってなく、シャトルサービス以外の方法で目的地に向かわれたようです。しょうがないのかな。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/01/01 |
| Activity Date: | 2018/12/27 |
Reviewed by: りゅうせい
The tour time is limited, and we gathered at 6:50 AM to board the bus, but I thought it might have been okay to meet a bit later. We had about 30-50 minutes of free time in the morning, which left the kids a bit bored.
After that, we moved according to the schedule, so I was satisfied. Since it takes a whole day during our stay in Hawaii, I wonder how that will work out, but I recommend it.
日本人向けの日本語の、ツアーの時間は限りがあるのか、あさ6:50に集まってバスに乗ったのですが、もっと、遅くても大丈夫なんじゃ無いかとは思いました。30-50分程度朝少し空いたので、子供が暇になりました。
そのあとは時間で動いたので、満足です。
ハワイの滞在の一日使うので、そこがどうかな?とは思いますが、おススメです。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地巡り+ジャングル探検ツアー |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/01 |
| Activity Date: | 2018/12/29 |
Reviewed by: ミシェル
I signed up because I wanted to see whales, but in the end, I couldn't see any. All I saw were a few small sharks and dolphins in the distance. Since both the sharks and dolphins were far away, it wasn't very exciting, and with nothing to see in the vast ocean, the nearly three-hour duration became quite boring. Considering it was a bit pricey for a cruise, I wonder if I can endure it...
クジラを見たくて申し込みしましたが…
結局クジラを見ることは出来ず。
遠いところに、何頭かの小さいサメと イルカだけ。サメもイルカも遠いところだったので、
感動もそれほどなく大海原の景色も
何も見えないと、3時間近い時間は飽きてきます。ちよっと高額なクルージングと思えば、
ガマンできますかね…。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/12/31 |
| Activity Date: | 2018/12/28 |
Reviewed by: スムアマシン
When I arrived at the airport, there was a staff member wearing a yellow aloha shirt. I told them my name without showing the voucher, and they quickly confirmed it on a tablet and guided me to the boarding area. The driver was also kind and handled all the loading and unloading of my carry-on bag. Moreover, it was cheaper than a taxi, so I would definitely like to use this service again next time.
空港に着くと、黄色いアロハシャツを着たスタッフがいたので、バウチャーを見せる事なく名前を告げると、タブレットで確認しすぐに乗り場まで案内して下さり、ドライバーも親切でキャリーバックの積み下ろしも全てしてくれました。
しかもタクシーより安いので、次回もまた利用したいサービスでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/30 |
| Activity Date: | 2018/12/29 |
Reviewed by: yomo
I used it between the hotel and the airport. Since multiple buses, including those from other companies, depart around the same time, I think it would be more helpful if the company name and destination were clearly indicated on the driver's seat and door.
ホテル〜空港間で利用しました。同じくらいの時間帯に他社含め複数のバスが出ているため、運転席やドアに社名・行き先を明示してあるとより親切だと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2018/12/30 |
| Activity Date: | 2018/12/27 |
Reviewed by: zun
For sunrise viewing, there is a standby time of 30 minutes to 1 hour until the sun rises, so during that time, you can also enjoy the beautiful stars, which is a great bonus!
日の出鑑賞の場合、日が出るまで30分~1時間のスタンバイ時間があるため、その間にきれいな星たちも同時に鑑賞できるのでお得です!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/12/26 |
| Activity Date: | 2018/12/23 |
Reviewed by: さおとめ
It was very good. We were blessed with great weather, and thanks to the guide's attentive service, we had a wonderful experience. I highly recommend sightseeing in Maui.
大変良かったです。お天気に恵まれ、またガイドさんのきめ細かいサービスで素晴らしい体験ができました。マウイ島観光のおすすめです。
Thank you for enjoying the Haleakalā Stargazing Tour. I will also pass this on to the guide.
ハレアカラ星空ツアーをお楽しみ頂けまして、ありがとうございます。
ガイドにも伝えさせて頂きます。
| Rating: | |
|---|---|
| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Couples |
| Posted on: | 2018/12/26 |
| Activity Date: | 2018/12/23 |
Reviewed by: ゆみこ
This is my third time using the service, and they arrive on time, the drivers are kind, and there are absolutely no issues. I am recommending it to acquaintances as well.
今回で3回目の利用ですが、時間通りに来てくれるしドライバーさんも優しいし、全く問題はありません。知り合いにも薦めています。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2018/12/25 |
| Activity Date: | 2018/12/13 |
Reviewed by: Jacky
We had a wonderful time. The tour guide is very knowledgeable and he took the effort to know everyone's name and show great customer service. The whole tour he was all smiles and friendly making you feel great throughout the tour.
| Rating: | |
|---|---|
| Packages: | Standard Tour |
| Attended as: | Families |
| Posted on: | 2018/12/24 |
| Activity Date: | 2018/12/21 |
Reviewed by: Ogi
The pickup was smooth, and we were able to depart with almost no waiting time. There was hardly any traffic, so it was stress-free. I look forward to next time.
ピックアップもスムーズに出来、待ち時間も殆どなく出発出来ました。交通渋滞も殆ど無いのでストレスなしでした。
次回もよろしくお願いします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2018/12/24 |
| Activity Date: | 2018/12/21 |
Reviewed by: kazo
I participated with two children, but we arrived at the hotel smoothly. As always, I love it because it doesn't get too crowded.
子供を二人連れての参加でしたが、スムーズにホテルまでたどり着きました。いつも通り、あまり混載しないので大好きです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/24 |
| Activity Date: | 2018/12/21 |
Reviewed by: リュウ
They arrived on time for the hotel pickup. It was full, but there were no issues with handling the luggage or driving, and I plan to use them again.
時間通りホテルにPICKUPにきました。満員でしたが荷物の扱いや運転も問題なくて、また使用するつもりです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2018/12/24 |
| Activity Date: | 2018/12/05 |
Reviewed by: リュウ
There is a reception area right by the exit, and we were able to depart quickly. The accommodation at Trump was the first stop, so we arrived early. I will use it again next time.
出口からすぐに受付があり、すぐ出発できました。宿泊のトランプは最初に停車で早く到着できました。次回も使用します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2018/12/24 |
| Activity Date: | 2018/12/08 |
Reviewed by: トトロ
At the hotel I stopped by later, there was no reservation, and the driver was searching around the hotel and calling the company to confirm, so I thought they were quite thorough.
私の後で寄ったホテルで、予約者が居なくて、ドライバーがホテル内を探し廻ったり、会社に電話して確認したりしてたので、きちんとしてるんだなと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/22 |
| Activity Date: | 2018/12/19 |
Reviewed by: Ontreal
Everything was great from the time of arrival. We arrived a few hours early to visit the waterfall and botanical garden. Simply beautiful and peaceful. That landed us in time for the luau and we got upgraded to VIP! Warning VIP you may be asked to be part of the show but it’s all fun and games and a great hands on learning experience. Food was buffet style and also amazingly delicious. All in all a great day at a great price.
Aloha, and mahalo for your review! We are so happy to hear that the luau and the experience at the falls and the garden was fun for you. And thanks for being such a great sport! We make it a point to get our guests involved in the activities and the festivities as a whole. It may have not been more fun if not for your cooperation. Thanks again, and we hope to see you again soon!
| Rating: | |
|---|---|
| Packages: | [5:00 PM Show] Gold Package: Premium Seating + Two Drinks |
| Attended as: | Friends |
| Posted on: | 2018/12/22 |
| Activity Date: | 2018/12/19 |
Reviewed by: サボテン
I was moved by the scenery that felt like it was not from Hawaii Island! The beautiful sunset and the explanation of the constellations in the starry sky were easy to understand. Thank you for the fun guide.
ハワイ島と思えない景色に感動!綺麗な夕日と星空の星座の説明も分かりやすくてよかった。
楽しいガイドありがとうございました。
Hello, this is Sumire from Nature School.
Thank you very much for participating in our tour.
We are delighted to hear that you enjoyed the tour. Mauna Kea is so vast and has such low temperatures that it makes you forget you are in Hawaii.
Our guides at Nature School are not only enthusiastic about providing service but are also knowledgeable about the stars, which has received great feedback from all participants.
We will continue to strive to provide even better services to everyone, including not just our guides but also our administrative staff.
Hawaii Island has many more attractions, so if you have the opportunity, please come back to visit us. All of our staff are looking forward to welcoming you again.
Masashi's Nature School
Sumire
こんにちは、ネイチャースクールのすみれと申します。
この度は、弊社のツアーにご参加頂き誠にありがとうございました。
ツアーをお楽しみ頂けて何よりでございます。
マウナケア山はスケールも大きく気温も低いので、ハワイにいるということを忘れてしまいますよね。
ネイチャースクールのマウナケアのガイドさん達はサービス精神旺盛なうえに星にも詳しいので、
ご参加頂いた皆様からご好評をいただいております。
ガイドだけでなく事務も含め、今後より良いサービスを皆様にご提供できますよう、
尽力させていただきます。
ハワイ島にはまだまだ沢山の魅力がございますので、また機会がございましたら是非ご来島くださいませ。
スタッフ一同、心よりお待ち申し上げております。
マサシのネイチャースクール
すみれ
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Friends |
| Posted on: | 2018/12/19 |
| Activity Date: | 2018/12/14 |
Reviewed by: あさやん1206
Both flights were with Roberts, but there was no confirmation of the voucher. I was only asked about the return flight. If someone else mistakenly boards, I might be left behind.
往復ともロバーツでしたが、バウチャーの確認がありません。帰国便を聞かれただけでした。他人が間違えて乗ったら、自分は置いて行かれるかも知れませんね。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/18 |
| Activity Date: | 2018/12/14 |
Reviewed by: タカとナオ
Recently, are the buses from Roberts Hawaii mostly large? Last year on the Big Island was the same. If they are 15 minutes late and still haven't arrived after 5 minutes, we were told to contact them. I asked the concierge to call, and it seems they are running late. I asked for the bus number and the medication time, which put my mind at ease for now. I thought they would be late because the bus was too big and driving slowly. There were hardly even 10 people on board... It was unusually rainy, but the rainbow was beautiful. But I wonder what I should do next time.
最近のロバーツハワイのバスは大型が多いのかなー?
去年のハワイ島もそうだった。
遅れること15分、5分経っても来ない場合は連絡せよとのこと。
コンシェルジュにお願いして電話してもらって遅れていることらしく
バスナンバーと投薬時間を聞いてひとまず安心。
遅れるはずだーと思ったのはバスが大きすぎてノロノロ運転。
たかだか10人もいないのに・・
珍しく雨。虹がきれいでした。
でも次回からはどうしようかなー
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2018/12/18 |
| Activity Date: | 2018/12/08 |
Reviewed by: ゆーりー
I always use this service during the Honolulu Marathon. I had to wait a bit, but that's usual. I will use it again!
いつもホノルルマラソンの時に利用させていただいてます。
少し待たされましたが、まぁーいつもの事なので。また利用させていただきます!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/18 |
| Activity Date: | 2018/12/15 |
Reviewed by: JMS
Everything was perfect. A very nice bus ride to the ship, all you can eat snow crab legs diner, the wonderful service & entertainment & of course the beautiful views.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/17 |
| Activity Date: | 2018/12/14 |
Reviewed by: たえちゃん
I love watching sunrises and have seen them all over the world, but the sunrise in the Sahara Desert has become my number one! I highly recommend it.
日の出鑑賞が大好きで世界中の日の出を観賞しましたが私史上、サハラ砂漠を超えて世界一になりました!おススメです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2018/12/16 |
| Activity Date: | 2018/12/13 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Mr. Keyt,
My name is Tomoe from the Nature School.
I sincerely apologize. I cannot say much about the weather, but if there is an opportunity next time, I would greatly appreciate it.
Nature School
Tomoe
キート様
ネイチャースクールのトモエと申します。
本当に申し訳ございません。天気に関しては何とも言えないのですが次回機会がございましたら是非とも宜しくお願い申しあげます。
ネイチャースクール
トモエ