Reviewed by: chiho
I took the ride from the Waikiki Banyan as a solo traveler. On the way there, it was the last hotel for drop-off, so naturally, the pick-up started from here on the return trip. We stopped at about five hotels before heading to the airport. I thought we had plenty of time to arrive at the airport, but it turned out to be just when the departure rush was starting. Being early gave me peace of mind, and I was able to relax in the lounge, which was great. I rely on this service every time I travel alone.
一人旅で、ワイキキバニアンから乗車しました。
往きでは最終降車のホテルでしたので、やはり帰りはここからピックアップが始まりました。
5つくらいホテルを回って空港へ。空港に到着する時間は余裕だな・・・と思いましたが、ちょうど出国ラッシュの時間帯ですので、早い分には心の余裕も出来ますし、ラウンジでゆっくりできたので良かったです。
一人旅の時は毎回お世話になります。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/10 |
Reviewed by: chiho
Since I was traveling alone, I used this option instead of Uber, which was cheaper. I think I waited about 30 minutes from the time I arrived at the Roberts counter until the shuttle departed. We stopped at Ala Moana, Hilton, Sheraton, and Moana, and finally at my accommodation, the Banyan. Even though I wasn't in a hurry, it didn't seem much different from a chaotic shuttle. However, I often use it because I can ride comfortably when traveling alone.
一人旅でしたのでUberよりも安価のこちらを利用しました。ロバーツのカウンターに着いてからシャトル出発まで30分くらい待ったかな?
アラモアナ、ヒルトン、シェラトン、モアナ回って最後に私の宿泊先のバニアン。急いでないとはいえ、混沌シャトルとそんなに変わらないのかな?
でも一人旅の際、安心して乗れるのでよく利用しています。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/08 |
Reviewed by: 匿名希望
For solo travelers, the shuttle service here takes longer than using a taxi, but it is more economical. For larger groups, I think a taxi would be more convenient.
一人旅だとこちらの送迎の方がタクシーを使うより時間はかかりますが割安です。
大人数だとタクシーの方が便利かと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/09 |
Reviewed by: macky
They arrived on time and were very punctual. I almost made a mistake with the terminal I needed to get off at, but they helped me correctly. However, their English was very fast.
時間どおりにきちんと来てくれました。降りるターミナルを間違えかけましたが、ちゃんと教えてくれました。ただ英語がとても速かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/26 |
Reviewed by: Me8251
I used the service from the hotel to the airport. Perhaps because it was the last pickup, the bus arrived 15 minutes late. I was quite anxious while waiting. The road to the airport was congested, so it took a bit longer, but I made it in time for check-in.
ホテルから空港まで利用しました。
最後のピックアップだったからか集合時間より15分遅れてバスが来た。待っている間はかなり不安だった。空港までの道が渋滞していて少し時間がかかったがチェックインには間に合った。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/19 |
Reviewed by: たっつー
As soon as I exited the airport, there was a desk, and they guided me smoothly just by saying my name. There were many things I didn't understand in English, but the driving was excellent.
空港出口でてすぐにデスクがあり、名前言うだけで、スムーズに案内してくれました。英語でわからないところがたくさんありましたが運転は、あうまかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/25 |
Reviewed by: スズメ
It was a shuttle service to the airport, but even after the scheduled pickup time, the shuttle did not arrive. After waiting for 10 minutes past the scheduled time, I called the local office. After explaining the situation, I was put on hold for nearly 10 minutes, and when they finally got back to me, they said, "We're on our way, so please wait a little longer," and I had to wait again. However, even after waiting, the shuttle still did not arrive, so I called again 10 minutes later. They said they would check again, and this time I was on hold for over 15 minutes (which was frustrating). Ultimately, they informed me that the shuttle would not make it, and I would need to arrange a taxi separately, so I ended up taking a taxi to the airport (of course, I didn't have to pay for it). This was a 50-minute delay from the original pickup time. I used the hotel phone, so I didn't incur any financial burden from the 25 minutes on hold, but standing there and listening to Hawaiian music on hold for so long was very stressful. This was my first time using Roberts Hawaii, and I was really disappointed not only by the delay but also by the poor handling of the situation. I won't be using them again.
空港への送迎でしたが、ピックアップ時間になってもシャトルは来ずで、予定時間から10分経過したところで、現地オフィスへ電話を入れました。
事情を説明したところ、確認するとのことで10分近く保留中となり、待たされた割には、「向かっているので少し待って」で、また待機することに。。
ですが、待っていてもやはり来ないので、10分後に再度電話をしたところ、また確認すると言われ、今度は15分以上保留(イライラ)で、最終的にはシャトルが間に合わないので、タクシーを別途手配すると言われ、タクシーで空港へ向かうことになりました。(自己負担はもちろんなかったですが)
当初のピックアップ時間から50分の遅延です。私はホテルの電話を使わせてもらったので、計25分の保留でも金銭的な負担はなかったですが、立ちっぱなしで、保留中のハワイアンミュージックを延々と聞いているのは、とてもストレスでした。
ロバーツハワイを使うのは初めてでしたが、遅延もさることながら、対応の手際の悪さに本当にガッカリしました。もう使いません。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/17 |
Reviewed by: ながちゃん
Due to the closure of the summit of Mauna Kea, I was shocked to find that the sunset viewing at the summit was canceled. However, the beautiful sunset and stargazing at around 2000 meters elevation were amazing. First, before the sunset viewing, our guide, Mr. Ishikawa, asked if we had a preferred spot, and he took us to the Aura Cave, a power spot, where we felt energized. Next, we visited Puukohola Heiau National Historic Site, a place that is not easily accessible on your own. For the sunset, Mr. Ishikawa took us to his hidden spot. To our surprise, six turtles welcomed us before the sunset. With just four of us on the tour and six turtles, it was incredible. We received good luck from the turtles and then proceeded to stargaze.
It was wonderful. The sky was filled with stars, without a single cloud. I've never seen so many stars; the Milky Way was clearly visible, and I could have looked at the sky all night long. I believe this is definitely worth seeing. If I have the opportunity, I would love to go again.
マウナケア山頂閉鎖によるツアー変更により、マウナケア山頂での夕陽観賞が無くなりショックと思いきや、素晴らしい夕日と 標高2000m付近で星空観測は最高でした。まず、夕日鑑賞の前に、ガイドさんの石川さんがご希望の場所が有りますかのの質問があり、パワースポットのオーラの洞窟に連れて行って頂き、パワーを充満しました。次にプウコホラ・ヘイアウ国立歴史公園に行きました。なかなか個人では行けない場所です。サンセットの為に、石川さんの隠れポイントに連れて行って頂きました。なんと夕日が沈む前にカメさん6匹が我々を出迎えてくれました。ツアー4名にカメさん6匹で他には誰もいません。最高ですね。カメさん6匹の幸運をもらい星空観測です。
素晴らしかったです。雲一つなく満天の星空でした。これほどの星の数見たことがありません、天の川もはっきり見えます、ずーと一晩中でも空を見ていられます。これは見る価値があると思います。
機会があれば、ぜひまた行きたいです。
| Rating: | |
|---|---|
| Packages: | 基本プラン(~2020年03月31日) |
| Attended as: | Couples |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/23 |
Reviewed by: toshi
I chose the King Kamehameha Hotel because I wanted to see the show.
We were supposed to gather at 5:30, but by 5:00, there was a long line at the meeting place.
We sit in the order we lined up for the seats in the show venue.
We go to the grassy area to get dinner and drinks in order.
The venue is very close to the ocean, near the home of King Kamehameha. The breeze was refreshing.
◎本ショーを見学したくて、キングカメハメハホテルを選択しました。
◎五時半集合でしたが、5時には集合場所が、長蛇の列でした。
◎並んだ順番に、基本 ショー会場の席に座ります。
◎芝生エリアに、夕食と飲み物を、順番にとりに行きます。
◎会場は海が直ぐ近くで、カメハメハ王の家の近く。風が清々しかったです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/02 |
Reviewed by: じゅんちゃん
I used it on my way back. A staff member in a yellow shirt arrived five minutes before the scheduled time, and I was able to board smoothly. I also visited a few other hotels, but since we went in an orderly manner, it didn't take much time. I would like to use this service again on another occasion.
帰りに利用しました。予定時間の5分前に黄色いシャツの係員が来てスムーズに乗車できました。何件か別のホテルもまわりましたが順序良く回ったので時間はかかりませんでした。またの機会も使いたいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/14 |
Reviewed by: じゅんちゃん
Since this was a personal trip, I used this service for transportation from the airport to the hotel. It had been 20 years since I last visited Hawaii, so I was a bit worried, but as soon as I exited the group exit, there was an attendant in a yellow shirt. When I spoke to them, they confirmed my name and completed the procedure. I waited for about 15 minutes, but the transfer was smooth. It took about 30 minutes to the hotel. I also appreciated the information that I could return from the same place. I would like to use this service again next time.
今回は個人旅行だったので空港からホテルまでの移動方法として利用しました。ハワイは20年ぶりなので心配していましたが、団体出口から出るとすぐに黄色のシャツを着た係員がいて、声をかけると名前を確認して手続き完了。15分くらい待ちましたが移動はスムーズ。ホテルまでは30分くらいでした。帰りも同じ場所でとの案内もあり助かりました。次の機会も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/10 |
Reviewed by: Charles Wilson
Verry good tour. Our guide was a geologist and provided a lot of information on the formation of the island chain and the volcanic activity and its aftermath.
| Rating: | |
|---|---|
| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/27 |
| Activity Date: | 2019/07/24 |
Reviewed by: 武ちゃん家族
I was very satisfied with the whale watching I participated in at Shiretoko and Okinawa, so I joined the one in Hawaii with high expectations. I was surprised that we encountered whales right away without having to go far out to sea. Perhaps it’s because they come close to the land to give birth. Because of this, the whales' movements were rather subdued, and we only saw a little bit of their dorsal fins and tails a few times, which was a bit different from the intense experience I had imagined. However, I definitely felt the excitement.
知床と、沖縄で参加したホエールウォッチングが大満足だったので、ハワイも期待して参加しました。沖まで行かなくても、すぐにくじらに遭遇できたことは驚きでした。出産で陸地近くまで来ているからなのでしょうか。その為なのか、くじらの動きが地味で水面から少しの背びれ、しっぽが何度が見られた程度で、想像していた大迫力とはちょっと違いました。ただわくわく感は十分体験できました。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2019/07/27 |
| Activity Date: | 2019/01/28 |
Reviewed by: rani
They arrived on time to pick me up. (I have had experiences with other companies where I was made to wait for about 40 minutes without any contact, which was concerning.)
The meeting point was on the street next to the accommodation, but the female driver came all the way to the lobby and helped carry my luggage. (Sometimes, there are men who don't offer to help, even though tips are included...)
Thanks to them, I had an enjoyable trip to Hawaii until the end.
時間通りに迎えに来てくれました。(他の会社は40分くらい待たされて、何の連絡もなく心配したことがある)
宿泊施設の隣の通り集合でしたが、ドライバーの女性の方がロビーのほうまで来て荷物を一緒に運んでくれました。(たまに男性でも手伝ってくれない方もいます。チップ込みのはずなのに・・。)
おかげ様で最後まで楽しいハワイ旅行でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/27 |
| Activity Date: | 2019/07/24 |
Reviewed by: Swati
The beauty of big island speaks for itself, and it only gets better with an awesome tour guide! Brett was an exceptional tour guide. He is extremely knowledgeable, loves what he does, and it shows. I had a great time learning so much about the islands and volcanoes from him, and he's a great storyteller too! The black sand beach is beautiful, and the sunset from the volcano house is unforgettable. Probably the highlight of the tour was stargazing at the end. We got lucky with a gorgeous clear sky! There's a lot of driving so just relaxing in the van listening to Brett tell us about the islands while staring out at the scenery made for a great and laid back day. Just what I needed to end my vacation with before getting back to school. Thanks for teaching me so much! I highly recommend this tour, and will hopefully do it again when I come back with my family!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/07/27 |
Reviewed by: リンダ
From sunset to the starry sky. It was an experience beyond imagination, where I could truly feel myself in the universe rather than just on Earth!
Seeing my seven-year-old son and husband discussing the grandeur of the cosmos became a lifelong memory for our family.
I highly recommend this for families with elementary and middle school children.
And everything was thanks to our wonderful guide, Yama-chan. He was kind, incredibly knowledgeable, entertaining, and even performed magic tricks, making him a favorite among the kids.
Yama-chan, who has led tours to Haleakalā 3,000 times, felt somewhat extraterrestrial!
We'll definitely come back!
サンセットから星空にかけて。地球というより宇宙の中の自分をひしひしと感じることができる想像を越える経験でした!
七歳の息子と夫が天体の壮大なロマンを語り合う姿も、家族みんなにとって一生の思い出になりました。
小学生、中学生家族には本当にオススメです。
そして何もかも、素晴らしいガイドの山ちゃんのおかげです。優しくてものすごい物知りで面白くて、手品まで披露してくれて子供たちに大人気でした。
3000回もハレアカラに登ってツアーを行っている山ちゃんは、どこか宇宙人的でした!
また行きます❗
I'm glad to have been able to help create a page of lifelong memories for your family. Thank you for sharing your experience.
ご家族の一生の思い出の1ページを作るお手伝いが出来て、嬉しく思います。
体験談ありがとうございました。、
| Rating: | |
|---|---|
| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: krm
the boat ride to the snorkeling site was really good. saw dolphins and flying fish en route.
the snorkeling itself was good but not great. not a large variety of sea life. the water was very choppy. Crew were good and helpful. Food was really bad.
Aloha krm,
We so appreciate your business! I can't imagine how BBQ cheeseburgers disappointed you this much, but we apologize nonetheless.
In terms of our snorkel site, I personally have never had a bad experience, and wish I could have been your personal guide. If anyone out there reads this review before they come out on a trip with us, just know that any crew member is happy to verbally guide you to some of the best areas to snorkel at our exclusive site.
Finally, sometimes the ocean is choppy. We couldn't run a company like ours if that were a consistent state of our shoreline waters, but it does happen, and is beyond our control. We are always ready with remedies for motion sickness though!
Thank you again for your feedback. We hope that you'll give it another try some day.
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/22 |
Reviewed by: fuji
- I was really impressed by the attention to detail in various places; it was very thoughtful. I highly recommend this tour.
- The bento that came with the tour was delicious and completely different from those offered in other optional tours (which are often inedible). I mistakenly thought the provided bento would be unappetizing and ate beforehand, which was a waste.
- I participated in July and had heard it would be cold at the summit, so I prepared a down vest, earmuffs, and gloves. However, just layering the down jacket and long pants provided by the tour was sufficient.
- This time, it was a full moon, so the starry sky wasn't that great. I would like to participate again during a new moon.
・色んなところに細かな気配りがされていて、すごく気が利いてると感心しました。すごくお勧めできるツアーです。
・ツアーに付いてくるお弁当も他所のオプショナルツアーのそれ(食べれる代物で無い)とは違い普通に美味しく食べれる弁当でした。
(提供される弁当は、まともに食べれないと予想し直前に食べてきてしまい失敗。無駄でした。)
・7月の参加でしたが頂上は寒いと聞いていたので、ダウンベスト、耳当て、手袋を準備して行きましたが、ツアーで準備されているダウンジャケット、長ズボンを重ね着するだけで十分でした。
・今回は満月で明るく星空はいまいちでしたので、また新月の時に参加したいと思っています。
| Rating: | |
|---|---|
| Packages: | 基本プラン(~2020年03月31日) |
| Attended as: | Couples |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/14 |
Reviewed by: Dee
The Smith's family is awesome and entertaining. Wear mosquito repellent when going, just a taught. They sing and entertain as you travel up the fern grotto and had us all doing the hoki pokie. We will be doing their luau too so we'll let you know how it goes!
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Friends |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: Charles Wilson
Very good tour. The driver was very knowlegable and provided a lot of information about Maui.
| Rating: | |
|---|---|
| Packages: | Road to Hana Tour with Pizza & Salad Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: おゆき
The excitement was heightened with a limousine pickup, and we received a wonderful welcome on board. We enjoyed delicious meals while watching the best entertainment. The captain, the interpreter, and all the crew members congratulated us. Since it was Friday night, we also got to see fireworks, making it worth every penny.
リムジンのお迎えでテンション上げられて
船上では素敵なお出迎え
最高のエンターテイメントを観ながらの美味しい食事
キャプテンや通訳さん クルーの方みんながおめでとうって祝福してくれて
金曜の夜なので花火も見れてお値段以上でした
Thank you very much for boarding with us on your special anniversary. We are very pleased to hear that you enjoyed your time. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度は大切な記念日にご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 豪華!5スターディナー<往復リムジン送迎><~2020年12月31日> |
| Attended as: | Couples |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/19 |
Reviewed by: Lisa H
This is our 2nd time on the surf bus. Cousin Kevin was great! He catered to all families. Gave us great info on what to look at and eat. I like this tour because I can relax and enjoy rather than driving and having to find parking, buy tickets, and do all the work that I usually have to do!
| Rating: | |
|---|---|
| Packages: | [From Waikiki] North Shore Tour + Two Fun Adventures |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/23 |
Reviewed by: Jason M
Our guide Troy was awesome! Very informative. We had a blast and can’t wait to do there other tours next time we are there
| Rating: | |
|---|---|
| Packages: | Standard ATV (2 to 4 passengers) |
| Attended as: | Couples |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Reviewed by: 人見知りカップル
The captain's presence during the vow renewal was a wonderful memory. The location at the bow with Diamond Head in the background added a special touch.
Of course, the three-star plan on the Star of Honolulu was great on its own. I had originally planned to purchase the commemorative photo with the special logo, and I wanted to secure a private seat by the window. I also wanted a bottle of wine to enjoy at my own pace, so I felt it was a great value package tour.
To Veltra, it’s a bit difficult to find the vow renewal option from the one-day wedding section, so it would be helpful if you could add a vow renewal option in the sidebar. Right now, it’s clear that the vow renewal is part of the one-day wedding, but the image of one-day wedding equals wedding is too strong...
船長立ち合いによるバウリニューアルはとても良い思い出となりました。
場所も船首で背景にダイアモンドヘッドと特別感がありました。
勿論、スターオブホノルル号の3スタープラン単体も良かったです。
特性ロゴ入り記念写真も元々購入する予定でしたし、
窓際プライベート席の確保もしたかったし、
自分のタイミングで飲むためにもワインも1本欲しかったので、
お得なパッケージツアーだと感じました。
ベルトラさんへ
1日挙式の項目からバウリニューアルにたどり着きにくいので
サイドバーにバウリニューアルを用意して頂けると助かります。
今だとバウリニューアルも1日挙式だと分かるのですが、
1日挙式=結婚式のイメージが強すぎるので・・・。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
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| Packages: | 【2023年12月30日まで】人気!3スターディナー |
| Attended as: | Couples |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/12 |
Reviewed by: よこぽこ
I have already posted about the delay of the arrival flight causing me to miss the shuttle and having to wait a long time, but when returning, I informed them that I was arriving at Haneda on Hawaiian Airlines, yet I was dropped off at a different building. After completing the check-in process at the Hawaiian Airlines counter in the other building, I tried to check my luggage and was informed by the staff that the building was about 50 meters away. If the driver was unaware, I believe the company is neglecting proper training. I am still feeling very frustrated.
到着便の遅れにシャトルが間に合わず、かなり待たされたのは既に投稿しましたが、帰国時はハワイアン航空で羽田着だと伝えたのに、別の建物に降ろされてしまいました。
違う建物のハワイアン航空のチェックイン機で手続を済ませてから、荷物を預けようとして職員の方に50m位離れた建物だと教えられました。ドライバーが知らなかったのだとしたら会社側が指導を怠っているのだと思います。
未だ非常に憤りを感じています。
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| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/20 |
Reviewed by: sandyc
Our tour guide knew so much about the island - history, weather, plants, animals, local favorite spots for food and fun, beaches, etc. I wish we had reserved the tour earlier in our stay so that we could take advantage of the tips he gave! We had plenty of time at each stop to really experience each of them - Kona coffee, lava tubes, black sand beaches, turtles, volcanoes, waterfalls and more! We had beautiful weather everywhere except Akaka Falls and the driver was equipped with rain jackets for everyone. I highly recommend this tour!
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| Packages: | Grand Circle Island & Volcanoes National Park |
| Attended as: | Families |
| Posted on: | 2019/07/24 |
| Activity Date: | 2019/07/18 |
Reviewed by: アロハ
I was really worried because my return flight was late at night, but I felt relieved when they came to pick me up on time. The airport was dark and hard to navigate.
帰りの便が深夜なのですっごく心配でしたが、時間通りお迎えにきてもらい安心しました。空港も暗くわかりにくい状態( ;∀;)
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| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/04/29 |
Reviewed by: アロハ
It was my first time going abroad with everything booked in advance. Previously, I had only made reservations for options, and while they picked me up, no one came to take me back ( ;∀;). This time, they arrived on time and made it easy for me to find them.
海外にすべて予約して行くのが、はじめてでしたが前にもオプションだけ取って行きましたが迎えは来ましたが帰りの迎えが来ない( ;∀;)今回は時間通りにわかりやすく迎えに来てくれました。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/05/04 |
Reviewed by: taka
There are many places where the starry sky is beautiful.
Many tours are not recommended because:
1) They are superficial and forced. For the guide, it's a daily job, but for customers, it's a rare and precious time.
2) There are many guides who are self-absorbed and boastful, often far removed from the customer's perspective.
However, the tour by Mr. Yamauchi, the owner of Maui All Stars, was wonderful and thoroughly pursued customer satisfaction. The sunset at Haleakalā and the starry sky were even more dazzling, captivated by the Yamauchi world.
星空が綺麗な所は他にも色々あります。
多くのツアーがNGなのは、
1) 表面的且つ強制的 ガイドにとっては毎日の仕事、でも顧客にとっては、稀有で貴重な時間です。
2) 自己顕示欲型 何故か知ったかぶりの自己自慢、自己陶酔型のガイドが多く、そういう人は、顧客視点から程遠い事が多いです。
で、今回のMaui All Starsオーナー山内さんによるツアー。
徹底的に顧客満足を追求した素晴らしいものでした。
ハレアカラの夕陽も星空も、山内worldに魅せられ、一層輝いて見えました。
We are very happy that you were satisfied with the Maui All Stars Sunset & Stars Tour.
マウイオールスターズのサンセット&星ツアーにご満足頂けましてとても嬉しいです。
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| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Couples |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/19 |
Reviewed by: 1st Time Visitors
Totally worth the lack of sleep. You wake up early, however you can sleep on the bus. The sights were amazing and our tour guide/ driver was extremely knowledgeable.
| Rating: | |
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| Packages: | Haleakala Sunrise Tour with Breakfast |
| Attended as: | Couples |
| Posted on: | 2019/07/22 |
| Activity Date: | 2019/07/16 |
Tips and suggestions
Reply from activity provider
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Thank you very much for joining our cruise. We hope you will have the opportunity to enjoy the spectacular jumps of whales next time. All of our staff are looking forward to your next visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
またの機会に豪快なクジラのジャンプなどをお楽しみいただければと思います。
スタッフ一同またのお越しをお待ち申し上げております。
スターオブホノルル