All Reviews for Sightseeing / Guided Tours

Watching the sun set was beautiful! The entertainment and food was good, especially the unlimited crab legs.

It is very windy on the boat, so a jacket is essential. I was quite disappointed that I couldn't encounter any whales, but in the end, I was able to see a whale, so it was really great!

船の上はとても風が強いので、上着は必須です。
なかなかクジラに遭遇できず、残念に思っていたが、最後の最後にクジラを見ることが出来たのでとてもよかったです！

The MC and music brought the experience to another level. Enjoyed it very much!

I visited Haleakalā 25 years ago, and since it was during the day then, this was my first time experiencing the sunset. Unlike Japan, the regulations for entering the park have become quite strict, which I felt is important for preserving nature. The weather was such that there was a sea of clouds below, while above, it was perfectly clear with not a single cloud in the sky. There was no wind, and the moon was in its crescent phase. Our guide, Mr. Yamauchi, mentioned that it was perfect for sunset and stargazing.

At 7 PM, the sunset occurred, and the sun set faster than I had imagined, followed by the green flash. In the eastern sea of clouds, I could distinctly see the elliptical earth shadow, which gave a sense of the Earth's roundness. After the sun completely set, the starry sky was breathtaking. Mr. Yamauchi pointed out the prominent constellations, and I was able to see the Southern Cross clearly for the first time in a while, which was quite nostalgic.

Additionally, with a high-powered telescope connected to GPS that moved with a remote control, I could see Jupiter's vertical bands and the four planets lined up vertically. Various meteor showers were also visible, and the stars at lower altitudes sparkled like jewels, leaving me in awe. Maui offered a relaxed experience, allowing me to connect with nature on a global and cosmic scale, making it the best trip ever.

25年前にハレアカラに行ったことがあり、この時は日中でしたので今回初めてサンセットに行きました。日本とは違い入山の規制がかなり厳しくなっていて、自然を残すには大切なことだと感じました。天候は下界は雲海で、上空は雲ひとつない快晴、風も無風で、月齢がいわゆる三日月で、ガイドのヤマウチさんはサンセット&星空観察にはパーフェクトと言っておられました。午後7時のサンセットは、太陽が想像以上の速さで沈み、その後にグリーンフラッシュが訪れました。そして東の雲海には地球の丸さを感じる楕円形のアースシャドーがくっきり浮かびました。日が完全に沈んでからは、満天の星空でヤマウチさんが代表的な星座を教えてくれ、久しぶりにくっきりした南十字星を見ることができ、感傷に浸ることができました。また、GPSに接続していてリモコンで動く倍率の高い望遠鏡では、木星の縦の線や縦に並んだ4個の惑星がくっきり見え、他にもいろいろな流星群も見え、高度の低い位置の星は宝石のような輝きでうっとりとしました。マウイ島はゆったりとした時間が過ごせ、地球規模･宇宙規模の自然が体験でき、最高の旅行となりました。

On the day of the tour, the weather was great, and we could see the summit of Mauna Kea from the hotel in the morning. I was worried when clouds appeared along the way, but the summit was clear. Mauna Loa and Hualalai were also clearly visible. It was colder than I expected, so I was grateful for the warm clothing I rented. A few days earlier, I had seen Mauna Kea from Haleakalā on Maui, so it was fulfilling to see Haleakalā from Mauna Kea in return. When it got dark, I was able to see the Southern Cross, which I had longed to see during stargazing. The guide provided detailed explanations of constellations like Scorpius, Libra, Virgo, and Cancer, which was very educational. I appreciated the guide's stories and attentiveness. It was a very good tour.

当日は朝からマウナケア山頂がホテルから見える良い天気。
途中、雲が出て心配したが山頂は快晴。
マウナロア、フアラライもくっきりと見渡せる。
思ったよりも寒さが厳しく、借りた防寒着がありがたい。
数日前に登ったマウイ島のハレアカラからマウナケアが見えたので、
逆にマウナケアからハレアカラを見たいとの願いもかなった。
暗くなり星空観測では、念願の南十字星を見ることができた。
さそり座、てんびん座、おとめ座、かに座など星座を詳しく解説
してもらい、勉強になりました。
ガイドさんの話や気配りがうれしかったです。
大変良いツアーでした。

Our guide was informative and was really great about giving us all time to see things and ask questions. We really enjoyed our trip and would recommend to friends

This is my fourth consecutive year using this service. The weather was great, and I had a wonderful time. The view from horseback is truly amazing. I will use it again.

4年連続の利用になります。
天気にも恵まれ気持ちのいい時間を過ごせました。
馬上からの景色は本当最高です。
また利用します。

Beautiful scenery, knowledgeable guides, perfect photo ops....HIGHLY RECOMMENDED

Der Sonnenaufgang über dem Haleakala ist definitiv einen Ausflug wert. Wer nicht mitten in der Nacht eine unbekannte und kurvenreiche Strecke fahren will, sollte diese Tour buchen. Der einzige Nachteil ist, dass alle Busse auf den Parkplatz am Visitor Center halten und es entsprechend voll dort ist. Außerdem ist eine organisierte Tour die einzige Möglichkeit den Sonnenaufgang zu sehen, wenn man keinen Parkplatz mehr über die Website des Nationalparks buchen kann... Ohne reservierten Parkplatz kein Zutritt!

The staff really pumped up the atmosphere, making it a tour filled with laughter. I was completely satisfied just with the stargazing from the halfway point. I want to participate again!

スタッフの方がすごーっく盛り上げて下さって、笑いの絶えないツアーになりました。中腹からの星空観測だけで大満足でした。
また参加したいです。

On the day of the tour, the weather was gloomy and I wondered where Mauna Kea was, but when we reached the summit, it was clear, and we were able to enjoy a sunset with beautiful colors. By the time the stars began to appear, the thin clouds above had cleared, providing the best stargazing experience.

It was a tour where I could enjoy the sunset and the starry sky with my eyes, listen to the guide's explanations with my ears, and feel the cold at an altitude of 4,000 meters on my skin.

The guide's explanations and trivia on the way there and back were very helpful. There was a wealth of recommended information about the Big Island, and I wish I had participated in the tour on the first day.

ツアー当日はどんよりした天気でマウナケアはどこに山があるの？な感じでしたが、
山頂まで上がると晴れていて、夕焼け付きのサンセット見させてもらいました。
星空が見え始める頃には、上空にあった薄曇も晴れて最高の星空観察でした。

夕日と星空を目で見て楽しんで、ガイドさんの解説を耳で楽しんで、標高4000mの寒さを肌で感じらことのできるツアーでした。

行き帰りのガイドさんの説明やうんちくとても参考になりました。ハワイ島のオススメ情報盛りだくさんで、初日にツアー参加すればよかったかも。

The driver who guided us was very kind and taught us various things about Hawaii.

Horseback riding is enjoyable even for beginners, and it seems they choose riders based on the horse's personality! We just walked in a line at a slow pace, but riding along the beach and through the forest is soothing and relaxing. It seems that they don't cancel even with a little rain!

For individual bookings, there are courses that last about two hours where you can also run, but that seems to be completely for advanced riders!

案内していただいた運転手さんも親切でハワイのことを色々と教えていただきました。

乗馬は初心者でも楽しく遊べて、馬の性格に合わせて乗せる人を選んでるようですね！
一列になりゆっくり歩くだけですが海岸や森林の中を乗馬するのは心地よく癒されます。
多少の雨でも中止はないみたいですねw

個人での申し込みでは、２時間くらいのコースもあり走らせることも出来るようですが完全に上級者用ですねw

I couldn't reconfirm using the phone number written on the voucher. If reconfirmation was necessary, I would have liked to know that before making the reservation. It's quite difficult for those who are not good at English.

On the day of the event, while I was being shown to my seat and went to get a drink, another staff member seated a different customer, which caused us to lose our seats. Again, my limited English made it hard to communicate with the staff. The staff, seeing the situation, called a Japanese staff member to help us explain, and we finally secured a seat, but it was at a different table. The person who originally had that seat was upset. (I couldn't understand what they were saying, but their gestures and tone indicated they were angry.) It seemed that they told the staff, and we ended up staying at that table, feeling quite uncomfortable.

We were looking forward to the show as a couple, but it was very disappointing. Moreover, the food was served by table, and it took a long time for it to come around, so we were almost last. When I went to get food, there was hardly anything left. There were no plates either. We could only get food until the show started, so we barely had anything to eat. I chose this for our last memory on the Big Island, but it turned into the worst memory. The show itself was good.

Please improve communication among staff regarding who was seated where. Well, I won't be using this service again.

とりあえずバウチャーに書かれた電話番号ではリコンファームが出来なかった。
そもそもリコンファームが必要ならば、予約前に分かるようにして欲しかった。英語が苦手な人にはかなり難易度が高い。

開催当日、席に案内され
ドリンクを取りに行ってる間に別のスタッフが別の客を席に通してしまい、私たちの席がなくなってしまった。
またここでも英語が苦手なのでスタッフに上手く伝わらない。スタッフが見かねて日本人スタッフに電話して電話をかわり私たちが説明してようやく席を確保されたが、そこはまた別の人の席で。
元々の席の人には怒られて。(何を言ってるかはよく分かりませんがジェスチャーと口調で怒ってるようでした。)その人がスタッフに言ったようで、私たちはこのままの席になりましたが、肩身の狭い思いをしました。
夫婦で楽しみにしてたショーだったのにもううんざり。
しかも料理はテーブルごとで、中々順番がまわってこずにほぼ最後。
料理を取りに行ったら、料理がほとんどない。皿もない。ショーが始まるまでしか料理は取りに行けないから、私たちはほぼ食べる事が出来ませんでした。
ハワイ島最終日に最後の思い出と選んだのに最悪の思い出になりました。
ショー自体は良かったです。
もっと、誰をどこの席に通したかとか、スタッフ同士で連携してください。
まあ、二度と利用しませんが。

The island itself was beautiful and impressive, but the guide kept talking about his own family, which made it hard to enjoy the sightseeing. Since I came from a distant country, I wasn't interested in his family stories or struggles; I wanted to hear more about the sights. I would have preferred if he had first discussed the day's schedule and then shared tips on how to view the next sightseeing spot, good places to take photos, or the history of the landmarks. It was disappointing.

On the bus to Honolulu Airport in the morning, an elderly woman came to check the vouchers, but she mentioned that she was called in even though it was her day off. I don't think that's something you should say in front of guests.

島自体は、美しく見ごたえが有りましたが、ガイドさんがご自分の家族の話ばかりするので、今一つ観光が気乗りしませんでした、遠い外国から来ているので、ご自分の家族や苦労話をされても、興味がわきません、もっともっと観光に関する話をして欲しかったです、先に今日のスケジュールを話し、次に行く観光スポットはこういう風に見たら良いとか写真を撮る良い場所とか名所の謂れを話してもらいたかった、残念です。
朝ホノルル空港に向かうバス乗車時、年配の女性がバウチャー確認に来ましたが、今日は休みなのに駆り出されたとか言っていました、ゲストの前で、しゃべることでは無いと思う。

Since my trip was decided at the last minute, I didn't make many plans and only booked this tour. This time, I traveled to Maui, where I went with my family 20 years ago, but this time it was just my mother and me on our first trip together. While we enjoyed our time leisurely, this tour became a wonderful memory. Our guide, Mr. Yamauchi, was attentive to each participant, providing advice on souvenirs and sharing stories from his overseas experiences, which made the time very enjoyable.

Additionally, the beauty of the starry sky, which I had never seen before, was accompanied by detailed explanations, and he prepared warm clothing, blankets, and hot tea, allowing us to fully enjoy the stars as a mother and child. Next time, I would like my father, husband, and sister to join us.

Thank you, Mr. Yamauchi.

旅行に行くことが出発ギリギリに決まったので、あまり予定を決めず、このツアーだけ予約させていただきました。
２０年前に家族で行ったマウイ島に、今回は母と初二人旅。ゆったりと過ごす中で、このツアーはとてもいい思い出になりました。ガイドのヤマウチさんは、参加者の方それぞれに気を配ってくださり、お土産のアドバイスやご自身の海外生活の経験のお話など、とても楽しく時間を演出してくださいました。
そして、見たこともない星空の美しさ、詳しい説明とともに防寒着や毛布、温かいお茶など用意してくださり、星空を親子で満喫させていただきました。
今度は、父や主人、妹も一緒に参加したいです。
　ヤマウチさん、ありがとうございました。

This was perfect to see the whole island. We were very fortunate to see lava. However,
We feel by 8 hrs we were ready to get off the bus and feel that the first hour or so could have been cut out

Unfortunately the day we went it was raining, very cloudy and very windy at the top so no sunrise. It is the risk you take when you book the trip. The guides were good to hang around hoping for some sun to come out. The breakfast was pretty good but could have been a little better organized. Overall, an ok day but nothing you can do about the weather. The company was nice to offer pants and jackets to everyone so it kept our clothes dry and us warm at the top, a nice feature I didn't realize we were getting.

The tour itself was very good and interesting, especially if you're a history buff. Only disappointment was we had to pick up 1 tour member at the airport and waited for over a half hour for him and he wasn't even there, he showed up later on. We could have used that extra half hour for site seeing on the USS Missouri or other museums at Pearl Harbor. Guide Jay was knowledgeable and engaging. Overall, a great tour with lots to see!

Only comment for improvement would be the food and the entertainment. Seemed that it was better when I went 5 years ago. There was a larger variety of food as well as more talented entertainment

I prepared for the cold by bringing a hoodie, a rash guard, and slacks, as it was mentioned in advance to dress in layers. I thought it would be just right to receive warm clothing at the 2,800-meter "Onizuka Visitor Center." However, when I reached the summit, it was quite windy and very cold! I borrowed gloves, but it was still chilly. I seriously wished I had a sweater. The view from the top was fantastic, possibly because the air was so clear. The sunset was beautiful. At night, since the moon wasn't out, I was able to observe many stars, and the guide explained the constellations using a laser pointer, which was a lot of fun. I was impressed by the guide's extensive knowledge!

What surprised me was that I could see the "Hubble Space Telescope" flying right above the tour! It became a great memory.

事前に「寒いので重ね着の用意を」と書いてあったので、パーカーとラッシュガード、スラックスを持って行きました。2,800メートルの「オニズカ・ビジターセンター」で防寒着をもらって丁度良いかな？なんて。頂上に着いたら風もあり寒いのなんのって！手袋も借りていましたが寒い。真面目にセーターが欲しかったです。頂上からの景色は空気もきれいなのでしょうかとても良かったです。夕日のきれいでした。夜の星も月が出ていなかったのでたくさん観測することができ、案内の方がレーザーポインターで星座を説明してくれてとても楽しかったです。案内の方の知識の凄いこと！感心しました。
そう！ビックリしたのは「ハッブル宇宙望遠鏡」が丁度ツアーの上を飛んでいるのが見えたことです！良い記念になりました。

You can trek through a vast ranch on a retired thoroughbred that excelled in polo.

Holding the reins by yourself, you walk through the great outdoors with both uphill and downhill paths, and the view from the horse is truly wonderful! You can enjoy the scenery of Waimea Canyon.
The horses are well-trained and smart, so as long as you don't startle them, you can feel safe.
Although they are older horses retired from competition, their coats are shiny and beautiful.

You can ride for a full hour, so be sure to strengthen your inner thigh muscles! (laughs)

ポロ競技で活躍し今は引退したサラブレッドに乗って、広大な牧場の中をトレッキングできます。

自分一人で手綱を持って、上り坂・下り坂のある大自然の中を歩くのですが、馬上からみる眺めはやはり素敵です！ワイメア渓谷の風景が楽しめます。
馬たちは賢く調教されているので、彼らを驚かさない限りは安心です。
競技から引退した老齢な馬たちですが、毛並みや艶も良く、姿はとても綺麗です。

1時間たっぷり乗馬できるので、足のふともも（内転筋）を鍛えておきましょう！（笑）

The experience was amazing. Definitely I'd recommend this tour!

I fully understood that the weather could affect our plans, but the island tour, including Kilauea, that I had booked the day before was canceled due to the eruption. I prayed to at least see Mauna Kea, and my prayers were answered.

Without suffering from altitude sickness, I witnessed a beautiful sunset at the summit of Mauna Kea. For some reason, I found myself in tears. Then, at a parking lot a little lower down, we enjoyed a starry sky. It was a luxurious time lying down together just to gaze at the stars. Kon-chan's explanations were easy to understand.

It was a perfect night with a sky full of stars, with no moon in sight. It was an experience I will never forget.

天気に左右されることは充分わかっていましたが、前日に予約していたキラウエアを含む島内観光が噴火によりツアー中止になり、マウナケア山だけでもなんとか見たい！の祈りが天に通じました。
高山病になることもなく、マウナケア山頂での美しい夕焼け。なぜか涙が出てしまいました。そして少し降りた駐車場での星空。みんなで寝転んで星空だけを見る贅沢な時間。konちゃんさんの説明わかりやすかったです。
月も出ていない絶好の満天の星空でした。
一生忘れない体験でした。

Everything arrange very wel, in time pick up. All explanations are very clear such as the pick up points. We lived at hilton hawaian village at the pick up point us just nex to the hotel. Very convenient. All staff are very kind and helpful. We took 3 pm back transport and a bit in hurry for shopping, couse they tell us 5pm will be trafic jam and will be late for dinner.

A must-see for anyone visiting the Islands.
Lots of historical exhibits with helpful tour guides.
Lots of information for those not familiar with the events leading up to the attack.
As a history major and WW2 buff, this was a must-see for me, especially as my grandfather was aboard the USS Dobbin that morning.
Don’t forget to check out Ford Island and the airplane exhibits there.
Be sure to bring a few extra bills and leave donations in the boxes aboard the ships and help preserve our history for generations to come.

Thank you for the kind support and consideration from the guide, and especially for the detailed explanation of the constellations under the starry sky. I plan to study stars when I get home. I was truly moved by the Southern Cross!

ガイドさんの親切な対応、気配り、何より満天の星空の下、ガイドさんの丁寧な星座の説明。
有難うございました。
帰ったら星の勉強をしようと思います。
南十字には感動！

The trip to Waimea Canyon was made so much better because of our tour guide, Kevin, and his narration / history of Kauai. The canyon itself rivals Grand Canyon in beauty. The trip across the island to Wailua was also full of history and Kevin made it fun; lots of movie trivia and fun facts. The river cruise was entertaining and the Fern Grotto is breathtaking. We were also lucky enough to see a baby wild pig while walking back to the riverboat. This is one tour well worth the time and money.

The local tour with an English guide (including myself, there were three Japanese passengers and about ten foreign passengers) was well explained, and as a one-day tour, it was good. Unfortunately, the view from the visitor center near the summit was completely obscured by fog, which was disappointing, but later at the second viewpoint, I was relieved to see the entire crater beautifully. I was moved by the majestic views, including the scenery along the way. I’m not sure if we passed through the town of Paia as scheduled (I don’t think it was a particular issue), but the towns of Makawao and Iao Valley were also nice. Initially, it was stated that drop-offs were not allowed except at the pickup hotel, but after the Iao Valley tour, we split into a shuttle bus heading to Kahului and a bus going to Lahaina, so I was able to be dropped off at my desired destination of Lahaina, which was very helpful. Thank you very much.

英語ガイドの現地ツアー（乗客のうち私を含めて３人が日本人で、残り10数名は外国人）で、私の語学力ではドライバー兼ガイドの説明がその２割程度も聞けたかどうかわかりませんが、よく説明されており、１日ツアーとして良かったです。残念ながら、頂上近くのビジター・センターからの眺めは霧で全く見えず、これで終わりかとガッカリしましたが、その後、少し下がった第２展望台ではクレーター全体がきれいに見れてホッとしました。途中の景色も含めて、雄大な眺めに感動しました。予定にあったパイアの街 を通ったかどうかは不明でした（特に問題とは思っていません）が、マカワオの街、イアオ渓谷も良かったです。
当初、迎えのホテル以外への送りは不可とされていましたが、イアオ渓谷観光後にカフルイ方面へのシャトルバスとラハイナ方面への本バス移動に分かれたため、目的のラハイナまで乗せていただき、これも助かりました。
ありがとうございました。

The tour was really interesting and opened up my eyes about what happened at Pearl Harbour however the Arizona Memorial happened to be closed. One great thing about the tour was hat everyone was really on time so we were able to stop at the palace for 20 mins and walk around and take pictures. The driver was amazing with giving information and thinking on his feet giving us more time at places, very smart and great speaker, and also dropped people off at Waikiki destinations rather than hotels if they desired.

The sunset from the summit was covered by clouds, so I couldn't see it well. I was hoping for a sky full of stars, but the clouds got in the way, and I couldn't see them properly. However, I was able to see the Southern Cross. It's a shame that the weather wasn't favorable.

山頂からの夕日は雲に覆われ十分にみることができませんでした。
満天の星空を期待していましたが雲が邪魔をして十分には見れませんでした。
ただ南十字星をみることができました。
天候に恵まれず、残念。