Reviewed by: Paule965
The tour guide was great. We really enjoyed ourselves
| Rating: | |
|---|---|
| Packages: | Standard Tour |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/04/25 |
| Activity Date: | 2025/04/22 |
Reviewed by: るるる
It was quite shaky at first, which was a bit confusing, but all the staff really got us excited, making it a great experience. The scenery was also beautiful! However, the food didn't quite suit our taste.
結構揺れて最初は戸惑ったけどスタッフ全員が盛り上げてくれていい経験でした。
景色も良かった!
ただ料理が私たちには合わなかったな。
乗り物酔いしやすい方は酔い止め薬を飲んだほうがいいかもだけど今回飲んだ薬のせいかはわからないけどすごく眠くなってしまったので飲み慣れてるものを用意してください。
Thank you very much for joining us on the Star of Honolulu dinner cruise with your spouse. We are sorry to hear that the meal at Pacific Star did not meet your expectations, but we are glad that you enjoyed the customer service, the views from the ship, and the overall cruise experience. We look forward to welcoming you again.
この度は私共のスターオブホノルル号デイナークルーズにご夫婦でお越し頂き誠に有難うございました。パシフィックスターでのお食事がお口に合わなかったことが残念でしたが、カスタマーサービスと、船上からの眺めとクルーズ体験をして頂き嬉しく思っております。又のお越しをお待ちしております。
| Rating: | |
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| Packages: | 【8月末まで割引中!】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/04/25 |
| Activity Date: | 2025/04/23 |
Reviewed by: SteveT
Cast and crew were excellent. Very entertaining and informative. Great for adults and kids. Fern Grotto should not be missed.
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/04/25 |
| Activity Date: | 2025/04/23 |
Reviewed by: Steve
He knows everything about Hawaii and shared with us. We truly learned a lot of Hawaiian history during this trip. 6 stars instead of 5!!!
| Rating: | |
|---|---|
| Packages: | [Limited Time Offer]10% Special Deal! Standard Package [Jan-May] |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/04/24 |
| Activity Date: | 2025/04/22 |
Reviewed by: S.VELTRA
I participated in a three-star course dinner. Live music, the beautiful sunset in Waikiki, a luxurious dinner, and a wonderful show. Every aspect was an amazing experience!
On the day of the tour, I was picked up at Ross Dress for Less on Seaside Avenue. Since this location is also where other tour buses arrive in the evening, it's important to be careful not to get confused. My bus was a gold-bodied Royal Star. The Star of Honolulu sign was also displayed, and the bus arrived a little before the meeting time, so I was able to board without any confusion. There was a staff member with a list, so if you're unsure, you can ask them, and they will kindly assist you.
This bus went directly to Aloha Tower without stopping at other locations. Although there is traffic in Waikiki during the evening, they take that into account for the pickup, so it's reassuring. If you're using Uber or similar services, it might be better to go a bit earlier.
Once we got off the bus near Aloha Tower, I followed the staff member to board the cruise. This was my second time boarding, and the ship is always impressive and grand! At the cruise entrance, there was a live performance of hula dancing. The smiling lady greeted us with "Aloha," and I felt the spirit of Hawaii as I boarded.
This time, my seat was on the 3rd deck. I had a guaranteed window seat, allowing me to enjoy the beautiful view of the ocean while having my meal. The 3rd deck is open-air, so the refreshing sea breeze adds to the charm. After departure, we enjoyed appetizers (cheese and fruits), drinks, and live music until the ship reached offshore Waikiki. The waitstaff were always attentive, so there were no inconveniences.
The highlight of the meal was definitely the lobster! Each person received a magnificent lobster. At first glance, it might seem difficult to eat, but it's actually easy. The inside is cut for easy access, and with a little twist, the delicious, tender meat is revealed. The tail meat, in particular, is firm and exquisite! Enjoying the best lobster while gazing at the sea in Waikiki is a luxurious experience. The claws can be cracked open with a special shell cracker! If you're not comfortable doing it yourself, the waitstaff will help you.
Next up was the steak! The indulgence continued, and I felt like I might be overdoing it, haha. The steak was incredibly tender, melting in my mouth. There are several steakhouses in Waikiki, but enjoying steak on the cruise might be more efficient.
Around this time, the sunset was looking great! (The sunset time varies by season, so there are times when it sets a bit earlier.) You can freely go up to the 4th deck, so I paused my meal to check it out. There was a bit of wind that day, and the far side of Waikiki was cloudy, but the sunset was a perfect score! Diamond Head also added to the lovely atmosphere, and I was captivated by the beautiful scenery. I took plenty of photos, videos, and selfies, and once I was satisfied, I returned to my seat.
When I got back, it was dessert time. This was also delicious. As Waikiki gradually darkened, we began our journey back to the port.
The night concluded with showtime! The dancers appeared on the 3rd deck, performing hula and Tahitian dances. Watching the dynamic male dancers and graceful female dancers, I found myself caught up in the high-energy music. Before I knew it, everyone was up from their seats, dancing together. We finished with the classic YMCA, a song that everyone, both locals and tourists, knows, which really got the crowd excited!
As I disembarked, soaking in the afterglow of the amazing experience, I took the same bus back. They provided such attentive support until the end that I ended up giving a generous tip, haha. Thank you for a wonderful experience!
スリースターのコースディナーに参加させていただきました。ライブミュージック、ワイキキの美しいサンセットと豪華ディナー、素敵なショー。何を切り取っても最高な体験でした!
ツアー当日はシーサイドアベニューのロスドレスにお迎えいただきました。夕方の時間帯は他にもツアーのバスが来る場所なので、間違えないようにする必要があります。私のときはゴールドの車体のRoyal Starのバスでした。スターオブホノルル号の表示も出ており、集合時間より少し前には到着されていたので、迷わずに乗ることができました。名簿を持った係員さんがいらっしゃるので、不安な場合は聞いてみると優しく答えてくれると思います。
今回のバスは他の場所を通らず、そのまま、アロハタワーへ向かいます。夕方のワイキキは渋滞しますが、それも加味してピックアップいただいているので安心です。個人でUberなど使う場合は早めに行った方が良さそうですね。
アロハタワーの近くでバスを降りたら、係の方に着いていき、クルーズに向かいます。今回、私は2度目の乗船でしたが、いつ見ても大きくて、圧巻な船です!
クルーズ入り口ではフラダンスのライブパフォーマンスも。笑顔のお姉さんに「アロハ〜」と声をかけられ、ハワイを感じながら乗り込みます。
今回の席は3階deckでした。窓際席を確約いただいており、綺麗な海の様子を一望しながら、お食事を楽しむことができます。3階デックはオープンエアなので、海風が気持ちよく入ってくる点も魅力的です。出航後、ワイキキ沖に船が着くまでの間は、前菜(チーズやフルーツ)とドリンク、ライブミュージックを楽しみます。ウェイターの方が常に気を配ってくださるので、不自由もありませんでした。
お食事の目玉はなんといってもロブスター!1人一匹、見事なロブスターが運ばれてきます。ぱっと見食べにくそうに見えますが、大丈夫。食べやすく中はカットされているので、少し手でひねれば美味しいぷりぷりの身が現れます。特に尻尾のお肉は弾力があって絶品!ワイキキの海を眺めながら、最高のロブスター。贅沢な体験です。鋏の部分は専用の殻割り機で豪快にバキッと!苦手な場合はウェイターさんも手伝ってくれます。
ロブスターの次はステーキ!贅沢に贅沢が続き、バチが当たりそうです笑
ステーキもとにかく柔らかく、口の中で溶けるようでした。ワイキキにもステーキハウスがいくつかありますが、まとめてクルーズでステーキを楽しめるのは効率的かもしれません。
このくらいの時間には夕陽がいい感じ!になってきます。(夕陽の時間は季節によるので、もう少し早く沈む時期もあります)。自由に4階のデッキに上がれるので、お食事を少し中断して、登ってみました。当日は少し風があり、ワイキキの奥の方は曇ってしまっていましたが、夕陽は120点!ダイヤモンドヘッドもいい雰囲気を出してくれており、美しい景色にはうっとりしてしまいます。バシバシと写真、動画、自撮りも(笑)撮り溜め、満足したら席へ。
戻ったらデザートタイムです。これもまた美味しい。少しずつ暗くなるワイキキを感じながら、港へ向けて帰路に付きます。
一晩の締めくくりはショータイム!ダンサーさんたちが3階デッキに登場し、フラダンスやタヒチアンを踊ってくれます。豪快は男性ダンサー、しなやかな女性ダンサーを眺めていると、いつの間にか、ハイテンションは音楽が。。気づけば一同一緒に席を回っており、おんなじダンスを踊っていました。最後は定番のYMCAでフィニッシュ。海外の方も日本人もみんな知っている曲なので盛り上がりますね!
最高な体験の余韻を浸りながら下船し、行きと同じバスで帰ります。最後まで丁寧にサポートいただいたので、チップも弾んでしまいました。笑
素晴らしい体験、ありがとうございました!
Dinner will be served a bit early. If you have a light lunch, I think you'll be able to fully enjoy both the lobster and the steak.
少し早い時間から夕食になります。お昼は軽めに済ませておくと、ロブスターもステーキも十分楽しめると思います。
Thank you very much for joining our Star of Honolulu Dinner Cruise. We are honored that you were satisfied with the dining experience and entertainment overall. We also truly appreciate the detailed cruise schedule from start to finish. We are glad to have been able to help create wonderful memories in Hawaii. We look forward to your next visit.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。スリースターでのお食事そしてエンターテインメント全体的にご満足していただき光栄に思っております。そして、最初から最後に至るまでのクルーズスケジュールの詳細も本当に有難う御座いました。ハワイでの素敵な思い出作りのお手伝いができて嬉しく思っております。又のお越しをお待ちしております。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/04/24 |
Reviewed by: S.VELTRA
I experienced the new attraction Xplore Ride, which was also introduced at HIS events.
I participated from the afternoon of my arrival day. Since I arrived in Hawaii in the morning and couldn't check into the hotel until the afternoon, it was a nice point that I could join during the free time. The tour departs from Royal Hawaiian Avenue next to DFS. I was worried about getting lost, but the large bus with a blue ocean illustration caught my eye, and I was able to find it right away. There are also lunch spots nearby, like Aloha Table and Sticks, making it convenient to join before or after lunch.
After telling my name and boarding the bus, I took my designated seat. I heard that the bus is a brand new custom vehicle for this tour! The ride was comfortable, with luxurious seats. Before departure, a staff member provided an explanation. Following their instructions, I put on the VR goggles that were prepared at my seat, and I immediately saw a language selection button in front of me. When I reached out, I pressed the selection button, and it switched to Japanese mode. They mentioned that it uses AR technology to overlay real-world images with virtual space, and MR technology that connects the virtual world with the body, which made me excited for this first-time experience.
Once the headset and language settings were complete, the tour started. The bus route goes around Diamond Head and returns, and it wasn't a long ride. I was worried about feeling dizzy due to lack of sleep, but I was able to enjoy it without any issues until the end.
During the tour, a guide named Manta appeared. He shared various attractions of Oahu and information about Hawaii. The experience of reaching out and connecting with the virtual space, where dolphins and fish appeared from Waikiki Beach, and scenes where I completely entered another world were filled with many creative elements that kept me engaged. There are many highlights, but I’ll refrain from spoilers. Please be sure to experience it for yourself!
The duration of the tour is easy to participate in. I highly recommend it for both enhancing your knowledge of Hawaii and enjoying a new experience! Thank you!
HISさんのイベントなどでも紹介されていたXplore Ride。気になる新アトラクションを体験してきました。
私は到着日の午後から参加しました。ハワイの到着は現地午前中、ホテルは午後までチェックインができないので、あいた時間に参加できるのは嬉しいポイントです。
ツアーはDFSの横、ロイヤルハワイアン通りから出発します。迷わないか心配でしたが、海の青いイラストが書かれた大きなバスがアイキャッチになり、すぐに「これだ!」と見つけることができました。近くはアロハテーブルやスティックスなどランチ所もあるので、ランチ前後の参加も便利そうです。
名前を伝えてバスに乗ったら、指定の席に座ります。バスはこのツアー特注の新車とのこと!乗り心地も気持ちよい、高級感あるシートでした。
出発前に係の方から説明があります。いわれるがまま席に準備されたVRゴーグルを装着すると、既に何やら言語選択のボタンが目の前に。手を伸ばすと選択ボタンが押され、日本語モードになりました。現実世界の映像と仮想空間が重なるAR技術、バーチャル世界と体が連動するMR技術とのことですが、始めての体験に既にワクワクです。
ヘッドセット、言語セットが完了したら、ツアースタート。バスのルートはダイヤモンドヘッドを一周して戻ってくるコースで、そこまで長時間ではありません。寝不足でデジタル酔いが心配でしたが、最後まで問題なく楽しむことができました。
ツアーでは案内役のマンタが登場。様々なオアフ島の魅力やハワイ情報を教えてくれます。手を伸ばしてバーチャル空間と繋がる体験、ワイキキビーチからイルカや魚が現れたり、完全に異世界に入るシーンもあり、飽きさせない工夫がたくさんでした。見どころは色々ありますが、ネタバレになるので、控えておきます。是非実際に体験してみてください笑
気軽に参加できる所用時間。ハワイの知識を補強できる意味でも、新しい体験を楽しめる意味でも、おすすめできる内容でした!ありがとうございました!
If you are prone to motion sickness, it might be a good idea to have some motion sickness medication. The virtual world is not just in front of you, so try moving your head around to enjoy the entire
酔いやすい方は酔い止めがあると良いかもしれません。バーチャル世界は正面だけではないので、首を縦横に振って、世界全体を楽しんでみてください。
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| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/24 |
Reviewed by: Kara
We loved this longer day as we went 2 years back and did not get enough time, but really did not want to drive. Thank you for a tour inclusive of Missouri!
| Rating: | |
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| Packages: | Deluxe Tour with Arizona Memorial Ticket Package |
| Attended as: | Friends |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/03/31 |
Reviewed by: Kara
Bus driver was really safe as well as friendly. We had more than enough time to explore the park and got some extra Waikiki history, all was well!
Aloha Kara !
Thank you for your recent Arizona Memorial Punchbowl, and Honolulu City Tour booking with Polynesia Adventure and your wonderful feedback!
We’re so glad to hear you felt safe and well taken care of by your driver—and that you enjoyed the extra touch of Waikīkī history along the way! It’s great to know you had plenty of time to explore and soak in the beauty of the park. We truly appreciate you choosing Polynesian Adventure and hope to welcome you aboard again for more island adventures in the future.
Mahalo nui loa,
The Polynesian Adventure ʻOhana
| Rating: | |
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| Packages: | Arizona Memorial Tour, Punchbowl & Honolulu City Tour |
| Attended as: | Friends |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/10 |
Reviewed by: Kara
Easy way to schedule a Pearl Harbor tour with Arizona inclusion.
| Rating: | |
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| Packages: | 7:30 AM Arizona Memorial Tour from Waikiki (Daily) |
| Attended as: | Couples |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/08 |
Reviewed by: Kara
Beautiful waterfall, and a gorgeous hike in. We had just enough time, a perfect tour.
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| Packages: | Manoa Valley Hike |
| Attended as: | Couples |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/07 |
Reviewed by: Kara
Such a wonderful farm, such a caring staff, so surreal to Hawaii!!!
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| Packages: | Pineapple Farm Tour & Pineapple Tasting |
| Attended as: | Couples |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/07 |
Reviewed by: Kara
We got to see so many local places and we got to try some foods we definitely would not have seen in Waikiki! We loved a day away from the hotel guided by a local!
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Friends |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/04 |
Reviewed by: Kara
Guide had lots of funny stories throughout the way, and always made sure we were comfortable on this crazy road!
Mahalo for your kind words! 🌺
We’re so glad you had a fun time with us on the Road to Hana! Our guides love sharing stories (and a few laughs!) to keep the journey entertaining—and making sure everyone feels safe and comfortable is always a top priority on this wild and beautiful road.
Thanks for joining us, and we hope to see you again for more Maui adventures! 🌴🚐😄
| Rating: | |
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| Packages: | Standard Tour |
| Attended as: | Couples |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/02/20 |
Reviewed by: Robert
Had a great time. very friendly staff, well organized production.
It may be their job but everyone seemed to enjoy making sure you have a great time.
go. get the pictures. the memories are priceless.
bonus : go on Friday and you get the fireworks show on the water with Waikiki as the backdrop. what could be better???
| Rating: | |
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| Packages: | Standard Package [Sep-Dec] |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/04 |
Reviewed by: Davidson Family
We enjoyed the ride! There was two of us on the trip and it was so pleasant. It rained briefly but didn’t stop us. The guide was knowledgeable and very friendly. We will definitely tell our friends about it and do it again when we come back. Thank you!!! Mahalo!
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| Packages: | ATV Ride Group Package: Driver + Additional Adult Passenger |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/04/19 |
Reviewed by: ドリュー
I chose the five-star experience as a reward for myself. The wonderful staff and their smiles made it special. Although I attended alone, the staff were considerate, and the other participants reached out to me, allowing me to have a very enjoyable time.
The drink tickets, which allowed me to choose from a variety of beverages starting with a toast of sparkling wine, were very smart and convenient. I initially ordered the Lava Flow, which I always enjoy in Hawaii. Next, I had red wine to pair with the prime steak.
The dishes were creatively prepared, starting with the appetizers, which were fantastic, and the meat was very delicious. The sunset, fireworks, and wonderful music all contributed to a truly memorable experience. I definitely want to come back with my family next time. Thank you very much.
自分へのご褒美に5スターを選びました。素晴らしいスタッフと笑顔。1人で参加でしたが、スタッフの方々がご配慮いただいたり、同じご参加されている方々がお声がけをしてくださり、とても楽しい時間を過ごさせていただきました。
飲み物もスパークリングワインでの乾杯からたくさんの飲み物から選べる飲み物のチケット2枚はとてもスマートでわかりやすく便利でした。私はハワイで毎回いただくラヴァフローを最初オーダーしました。次は、プライムステーキに合わせて赤ワインをいただきました。
お料理も工夫されていて、アペタイザーから素晴らしく、お肉もとても美味しかったです。サンセット。花火。素晴らしい音楽。どれをとっても楽しい素晴らしい思い出となりました。次回は家族と是非伺いたいと思います。ありがとうございました。
Thank you very much for joining our Star of Honolulu dinner cruise. We are honored that you and your family enjoyed the meal at Nova Five Star, as well as the fireworks and music. We are glad that it became a wonderful memory in Hawaii. We hope to see you and your family again next time.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。ノバファイブスターでのお食事そして、花火に音楽と全体的にご満足していただきますスタッフ一同光栄に思っております。ハワイでの素敵な思い出となったこと良かったですね。次回は是非とも御家族でお越し下さいませ。
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| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/20 |
| Activity Date: | 2025/04/18 |
Reviewed by: HIROMI
This was my second time participating. Unfortunately, there were too many clouds, so I couldn't see the sunset, but the performance was amazing. I had a great time.
2度目の参加でした。
残念な事に、雲が多くてサンセットは見れませんでしたが
パフォ-マンスは、最高でした。
楽しかったです。
Thank you very much for joining our Star of Honolulu dinner cruise. We are very pleased to hear that you enjoyed the entertainment on the Pacific Star, even though the weather was not very good. We hope to see you again soon. All of our staff are looking forward to your visit.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。
お天気があまり良くなかったのは残念ですが、パシフィックスターでのエンターテインメントをお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/04/19 |
| Activity Date: | 2025/04/14 |
Reviewed by: Calgary hikers
The hike up to the light house was epic! Beautiful! Glad we did it. The weather also cooperated so we were blessed with beautiful blue skies. Picture perfect!
Blow hole… wish we could have stayed longer. 10 minutes wasn’t enough to appreciate the sights.
Do it! Great hike with less physical exertion so you get to enjoy every step and the beauty around
| Rating: | |
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| Packages: | Self-Guided Makapuu Trail Hike |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/18 |
| Activity Date: | 2025/04/08 |
Reviewed by: ユデタコ
I was disappointed with Mr. T, the guide for the Kaneohe Bay cruise package tour! He might be the same guide mentioned in someone else's experience on the Jurassic Park movie location tour.
カネオヘ湾クルーズパッケージツアーのガイドのMr.Tさんにゲンナリ!
どなたかが体験談に紹介されていたジュラシックか映画ロケ地巡りツアーでのガイドと同じかもです。
Horseback riding, buggy rides, and cycling might be good options.
乗馬、バギー、サイクリングが良いかもです。
| Rating: | |
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| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/16 |
| Activity Date: | 2025/04/14 |
Reviewed by: みいこ
The meal was a buffet, so it was pretty much as expected. Since everything was in English, I had no idea what anyone was saying and just ate while watching the hula show. With so many Japanese people on board, I wished they would speak in Japanese too. It was cloudy, so I was disappointed that I couldn't see the sunset. The ship rocked quite a bit. The final YMCA dance was fun with everyone participating. But I probably won't join next time.
食事はビッフェなのでまあ想像通りでした。
言葉が全て英語なので全く何を話しているのか分からず ひたすら食べてフラのショー見てる感じでした。あんなに日本人たくさん乗船してるのだから日本語での話もしてほしかったです。
曇っていてサンセットも見れなくて残念でした。
船はかなり揺れます。
最後のYMCAは全員で踊って楽しかった。
でも次は参加しないかなぁ
A jacket is essential.
上着必須
Thank you very much for joining our Star of Honolulu dinner cruise. We regret that the weather was not very good and that we could not provide guidance in Japanese, but we are very pleased to hear that you enjoyed the entertainment on the Pacific Star. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。
お天気があまり良くなかったのと日本語でのご案内ができなかったことが残念ですが、パシフィックスターでのエンターテインメントをお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【4月~8月末まで割引中!】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/04/14 |
| Activity Date: | 2025/04/12 |
Reviewed by: マママン
The trolley is just a means of transportation, so I didn't have any particular issues with the service. I picked up my tickets at the HIS counter on-site, but the staff there was inflexible and quite condescending. I felt they were tired of explaining the same things repeatedly. I wanted to ask just the essential questions since I was short on time, but when I did, I was met with a big sigh and told, "Can you please let me finish speaking first?" which surprised me. Additionally, my child wanted to use the restroom, but I was told it couldn't be used until all the procedures were completed. We ended up going to another restroom in the building. I wished I had bought the tickets without going through HIS.
トロリーはあくまで手段なので、サービスとして特に困ったことはありませんでした。現地で HISのカウンターでチケットを受け取るのですが、そこのスタッフが融通が利かず、高圧的で、同じことを何度も説明されているので飽き飽きしているとは思うのですが、こちらから事前に基本的なことはWebなどで確認したうえで、時間がないので知りたいことだけを、先に聞きたかったのですが、質問をしても大きなため息をつかれて、「まず私の話を最後まで聞いてくれますか?」といわれて驚きました。また子供がトイレを借りたかったのですが、すべての手続きを終えてからではないと貸せない、と言われました。館内の他のトイレに行きました。HISを通さないでチケットを買いたいと思いました。
We sincerely apologize for any discomfort we may have caused. We take your feedback regarding the counter staff's response seriously. We will strive to improve and provide more courteous and flexible assistance in the future. Thank you for your valuable input.
この度はご不快な思いをさせてしまい、誠に申し訳ございませんでした。カウンタースタッフの対応についてのご指摘を真摯に受け止めております。
今後はより丁寧で柔軟なご案内ができるよう改善に努めてまいります。貴重なご意見をありがとうございました。
| Rating: | |
|---|---|
| Packages: | 4日券 |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/04/13 |
| Activity Date: | 2025/03/19 |
Reviewed by: マママン
We boarded the ship as a family, including our first and third graders. The large ship was very stable and comfortable, with hardly any rocking. I brought motion sickness medication just in case, but it wasn't needed. Perhaps it depends on the weather.
There were also services like coloring activities on board, which were helpful. We were able to see many whales, and we were very satisfied.
小学1年生・3年生の子供達含め、家族で乗船しました。大きな船でほとんど揺れることなく、快適でした。念のため酔い止めを持参しましたが大丈夫でした。天候次第でしょうか。
船内では塗り絵などのサービスもあり助かりました。
クジラもたくさん見ることができて大満足です。
Thank you very much for bringing your family on our cruise. We are very pleased to hear that you enjoyed whale watching and the children's services on board. It's great that you were able to see so many whales. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のクルーズに御家族でお越し頂き誠に有難うございました。
クジラの観測や船の中でのお子様サービスをお楽しみ頂けました様で大変嬉しく思います。クジラもたくさん見ることができて良かったですね。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【お子様1名分乗船料無料!】ホエールウォッチ |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/04/13 |
| Activity Date: | 2025/03/20 |
Reviewed by: ユデタコ
This is my third time boarding, but on December 3rd, I was crammed at the table and couldn't enjoy my meal in peace. It's disappointing!
3度目の乗船になりますが、Dec3で鮨詰め状態にテーブルに着かされて落ち着いて食事をすることができなかったです、残念!
| Rating: | |
|---|---|
| Packages: | 3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/04/13 |
| Activity Date: | 2025/04/11 |
Reviewed by: Schaeffer Family from Eastern Oregon
To start, Parking was really easy to find. We arrived early as we were staying about 25 miles from Honolulu. GPS took us right down to the ship. There is a parking lot right across the street from the Marketplace where the ship is docked. That was handy as there were 2 of us with mobility issues. I guess my daughter was the first to check in as our group of 5 were the first ones to be taken on board. The environment was festive and from casual to dressy. The food was delicious! The staff were very friendly and professional. We were celebrating our 50th Anniversary, so we had decided to have pictures taken. The photographer did a really good job and took quite a few pictures, including one on the upper deck which turned out well. The evening's entertainment was very enjoyable including the fireworks display set off over the water at Waikiki Beach.
We would definitely do it again.
I do suggest getting there at least a half hour early if you want to find a close place to park.
| Rating: | |
|---|---|
| Packages: | Pacific Star Buffet Dinner, Show & Friday Fireworks [Sep-Dec] |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/04/13 |
| Activity Date: | 2025/03/21 |
Reviewed by: Hawaii Travelers
I’ve been to many luaus and this one was great. The warrior stories and performance was stunning. The food and drinks were good and authentic. The openness of the venue and seating arrangements were appreciated.
Only aspect that was a bit disappointing was the bus/shuttle that took us to the luau: 1) there were a lot of sick people on the bus coughing and sneezing, it would have been mindful to ask they were a mask or include instructions if sick not to take the shuttle 2) the shuttle stayed at the pickup locations for a long time, longer than they should have… this delayed our bus ride. Stick to the rules and please don’t delay other guests. 3) traffic and freeway accidents can’t be prevented or predicted, but if we left the bus stops on time it could have given us more time for pre luau activities.
Consider driving and not taking the bus.
| Rating: | |
|---|---|
| Packages: | Premium Package with Pick-up: Midsection Seat, 2 Drinks, Kukui Lei & Souvenir |
| Attended as: | Families |
| Weather: | Rainy |
| Posted on: | 2025/04/12 |
| Activity Date: | 2025/04/09 |
Reviewed by: Tammy
Great time, great food, great service! We thoroughly enjoyed our evening cruising down to Captain Cook. The staff was very attentive and friendly. The mean was wonderful. We loved that we could sit back and enjoy the scenery while being served. I would definitely recommend this dinner cruise.
Mahalo Tammy for your patronage and kind review! We are so happy to read that you had a five star experience! Mahalo for your recommendations; we hope to see you again too!
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/12 |
| Activity Date: | 2025/03/22 |
Reviewed by: SK
Wonderful music and delicious food. Taking photos of Waikiki from the seaside, fireworks on Friday, and the final dance was impressive, making for a fun activity that never got boring.
素敵な音楽と美味しい料理。海側からのワイキキ写真撮影、金曜日は花火と終始飽きることなく、最後のダンスも迫力があり、楽しいアクティビティです。
The waiter is busy attending to tables, so make sure not to miss the timing for ordering the two drink tickets and coffee or tea.
ウェイターもテーブル対応で忙しいので、2枚のドリンクチケットとコーヒー紅茶の注文タイミングを逃さないように。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed your meal at Three Star and the show. It is an honor for all of our staff to have been able to help create wonderful memories for you in Hawaii. We are glad you were able to see the fireworks at the Hilton on Friday as well. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。スリースターでのお食事そして、ショーもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。金曜日のヒルトンの花火も見れて良かったですね。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【8月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/04/12 |
| Activity Date: | 2025/03/21 |
Reviewed by: Idatoni
We were lost, we called 4 times and no one would pick up our calls before ship left us behind. Someone should be there to answer the phone to help out of state customers, we were a group of 6 Senoir Citizens lost in another state. We all lost all our money we called 45 minutes before ship left.
Need costumer service to help Seniors and people out of state not knowing what to do for introductio
| Rating: | |
|---|---|
| Packages: | Pacific Star Buffet Dinner & Show [Sep-Dec] |
| Attended as: | Others |
| Weather: | Sunny |
| Posted on: | 2025/04/12 |
| Activity Date: | 2025/03/30 |
Reviewed by: 19860905
I thought this was a tour that you can only experience during this season! At first, I was really worried about whether we would actually see anything, but I was glad to be able to witness the whales' spouts and the moment they dive for the first time.
この時期だからこそいけるツアーだと思いました!
最初は本当に見えるのか不安でしたが初めて鯨の潮や潜る瞬間を見ることができよかったです。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed whale watching. We also appreciate your very positive review. It was great that the weather was nice and you could enjoy a wonderful morning cruise in Hawaii. Please come back again. All of our staff are looking forward to welcoming you.
この度は私共のクルーズにお越し頂き誠に有難うございました。
クジラの観測をお楽しみ頂けました様で大変嬉しく思います。大変ポジティブな口コミも有難う御座います。お天気も良くて素敵なハワイの朝のクルーズを楽しめて良かったですね。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ |
| Attended as: | Others |
| Weather: | Sunny |
| Posted on: | 2025/04/11 |
| Activity Date: | 2025/03/13 |
Reviewed by: Gina D.
Tony took us around the island, pointing out major attractions and narrating the entire time. We learned interesting facts about Hawaiian culture and some about the myths and legends. I enjoyed my time in Haliewa and finally got to try Matsumoto's shave ice - definitely worth the hype! Had a great time and Tony was a very gracious host!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/04/09 |
| Activity Date: | 2025/04/06 |
Tips and suggestions
Reply from activity provider
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If you are prone to motion sickness, it might be a good idea to take some motion sickness medication, but I'm not sure if the medication I took this time caused it, as I became very sleepy. So please