All Reviews for Sightseeing / Guided Tours

They are probably watching over us, but as expected, it's not as thorough as in Japan, and there isn't a lot of support, so I was quite anxious about the shorter kids not falling off the horse, but we managed for 45 minutes! The horses are well-trained, I suppose. The scenery was also very beautiful. I'm grateful.

見ていてはくれてるのでしょうが、やはり当たり前ですが日本ほど手厚いことはなく、めっちゃサポートがあるわけでもないので低い身長のキッズが落馬しないかとハラハラでしたが、45分頑張りました！馬がよく調教されてるのでしょうね。景色もとても綺麗でした。感謝です。

The total experience is awesome! We had a looong day without questions. But the guider made sure the tour was full of fun, stories and care, we didn't feel exhausted.
Started from the lava cave, which is cooler than I expected. Black beach is beautiful. The newly formed lava flow is stunning, also sad when we heard stories from local residents, sorry for their loss. Didn't spend much time in the national volcano park, but it was exactly what we needed, also good timing enjoying the sunset there. 3-courses dinner in the volcano house was perfect, with yummy food and wonderful view overlooking the whole crater. Last but not least, stunning stargazing with professional telescope. Sorry I'm terrible at remembering people's name, thanks very much, our lovely & kind & interesting driver & guider!

Smith family knows how to do everything with style class and professionalism.. always a great family time. Everyone knows how to make you feel apart of everything

I was disappointed that I couldn't see any whales. However, the weather for the cruising was perfect, so I felt good.

クジラが見えなかったことが残念でした。しかしクルージングには最高の天気だったので、気分は良かったです。

We had the perfect day to Watch Whales and go to see several in the bay. Great Cruise and Crew and the Buffet Lunch was pretty tasty.

The sunset was very beautiful and amazing. However, the dinner on the cruise ship was disappointing, so my rating is a bit lower. I had dinner at another restaurant afterwards.

サンセットとても綺麗で最高でした。が、客船タイプディナーがお粗末で評価は少しがっかり。
また、別の店でディナーしました。

On January 2nd, I participated in the first day of the whale watching season. The weather was perfect, and I was excited to join, but unfortunately, we didn't see any whales. It seems that sometimes days like this happen, but if you don't see any whales, you can show a re-participation ticket (issued at the ticket center after disembarking) to get on another boat for free during that season. However, you must make your own way to the boarding area.

Due to our schedule, we couldn't try again during our stay this time, but if you're really eager to see whales, it might be a good idea to plan for a backup day in case you don't see any.

However, we did get to see a pod of dolphins, and the staff were all very kind.

1月2日、クジラウォッチングシーズンの初日に参加。
最高のお天気でワクワクしながら参加しましたが、残念ながら、クジラは見れませんでした。
たまにはこんな日もあるようですが、見れなかった場合、再参加のチケット(船を降りてからチケットセンターで発行)を見せればその年のシーズン中は再度船に無料で乗せてくれるみたいです。
但し、船乗り場までは自分で来ることが条件です。
私達は今回はスケジュールの都合上、滞在中に再度トライはできませんでしたが、どうしてもクジラを見たい方は、もしも見れなかった時の為に予備日も考えていたらいいかもしれません。

でも、イルカの群れを少し見ることができましたし、スタッフの方は皆さんとても親切でした。

I thought we would go a bit further out to watch, but we started watching near the island. I expected to see whales as close as in the photos, but they were a bit far away, and we could only see their dorsal fins. I think there are hits and misses, but it's disappointing.

もう少し沖に出てウォッチするかと思ったら島の近くで待機してウォッチング開始。写真ほどのホェールを観れると思いきやちょっと遠い上に背鰭が見れる程度でした。当たり外れはあると思いますが残念です。

I participated on the first day of the season. I was looking forward to it, but unfortunately, we couldn't see any whales. It was disappointing since the kids were also looking forward to it, but I understand that it's all about luck. If I have the chance to come back in winter, I would like to try again.

シーズン初めての日に参加しました。
楽しみにしていましたがクジラを見ることができませんでした。こればっかりは運もあるので仕方がなかったのですが、子供達も楽しみにしていたので残念でした。
冬に来る機会があればリベンジしたいと思います。

The tour guide was the best, we had the best time. We learned a lot and age a lot.

This was the most exciting family vacation excursion we have taken. Such a great adventure with great staff. Can’t wait to go again!

I participated with my parents in their 70s.

Previously, I had joined a sunset tour at Mauna Kea on the Big Island, so this time I definitely wanted to experience the sunrise.

The sunrise at Haleakalā was truly a precious experience. The sun rising from the magnificent sea of clouds is hard to describe. The space where we waited in the dark, shivering from the cold, transformed into a bright and warm glow with the sun's arrival—it's something you can only understand by experiencing it. The starry sky was also exceptional, but the beauty of the changing colors of the sky is beyond words.

At the summit, there were many tourists reserving spots, and we waited for about an hour. Warm clothing is essential. We prepared winter heat-tech shirts, down jackets, hats, and gloves, but I regretted not wearing two pairs of pants. Hand warmers are also a must, especially for Japanese people who are sensitive to the cold. However, for the trip back and forth, it's better to wear light clothing like a T-shirt, and it's advisable to prepare for changing clothes on the bus since you can leave your luggage there.

One disappointing aspect was that I had requested a Japanese audio guide, but ultimately there was nothing available. I was prepared for the fact that the sunrise tour only had an English guide, but I had a bit of hope since VERTRA's website mentioned one audio guide for every two people. While it was fine to follow along with others to see the sunrise, I could hardly understand the explanations from the guide on the way there and back due to my limited English skills. That was disappointing.

Breakfast was at a golf course, where you can choose your favorite menu items. The breakfast was really delicious. However, the guide didn't manage the seating arrangements well, and we ended up separated into two groups of two and one for breakfast. I understand that it's difficult to expect the same level of detailed service as in Japan, but I wished the guide had put in a little more effort.

The Haleakalā sunset tour in Japanese is also popular. For those who are good at English and okay with a midnight departure, I think the sunrise tour is definitely worth it. However, if I have the opportunity to go to Maui again, I would like to participate in the sunset tour. Alternatively, it might be good to drive to Haleakalā myself since the road is straightforward, so there's no chance of getting lost—just during the daytime.

70代の両親と参加しました。

以前、ハワイ島でマウナケアのサンセットツアーに参加していたので、今回は是非サンライズを、と思って参加しました。

ハレアカラのサンライズは本当に貴重な体験になりました。
雄大な雲海から昇ってくる太陽はなんとも言い難く。真っ暗で寒さに震えながら太陽を待っていた空間が、太陽によって一気に明るくあたたかく輝いたものに変化していくのは、体験してこそわかるもの。星空も抜群でしたが、移りゆく空の色の美しさはなんとも言えません。
山頂には大勢の観光客が場所とりをして、1時間ほど待っています。
防寒具は必須。私たちは冬用のヒートテックのシャツにダウン、帽子や手袋も準備していましたが、それでもズボンを二枚ばきにすれば良かったと後悔しました。カイロも必須です。寒さに過敏な日本人は特にかも。
ただし、行き帰りは普通にTシャツの軽装の方がよく、バス車内で脱ぎ着ができるように準備しておいた方が良いと思います。バスには荷物を置いておけるので。

残念だったこと。
日本語のオーディオをリクエストしていましたが、結局何もないまま。
英語ガイドしかサンライズはないので覚悟はしていましたが、VERTRAさんのHPには2人に1台貸し出し、とあっていたので少し期待していました。サンライズを観るについては、他の人と同じように動いていれば大丈夫だったのですが、行き帰りのガイドさんの説明など、こちらの英語力の乏しさもあって殆どわからず。残念でした。

朝食はゴルフ場で。自分の好きなメニューを選べます。
こちらの朝食は本当に美味しかったです。
ただ、座席の配分をガイドさんが上手に手配してくれず、私たちだけ2人と1人に分かれて朝食を取りました。日本のような細やかなサービスを求めるのは難しいとはわかっていますが、ガイドさんのもう一手間が欲しかったです。

ハレアカラはサンセットの日本語ツアーも人気です。
英語が得意、夜中の出発もOKの方はサンライズツアーも大いにありかと思いますが、今度、もしマウイに行く機会があればサンセットに参加したいと思います。もしくは、ハレアカラを自分でドライブするのが良いかもしれません。道路については一本道ですので、迷うこともなく。ただし日中に。

It was the countdown I was expecting.
I had a great time.
The food was decent.
One bottle of wine for two people was too much. While we did get a window seat as promised, it was disappointing that we couldn't see the stage.

期待していたとおりのカウントダウンでした。
楽しかったです。
料理もまずまず。
ワイン2人に一本は多すぎでした。窓際確約もそのとおりでしたが、ステージが見えなかったのは残念でした。

It was worth the money.
Loved the food and the performance
Just awesome

I took the New Year's Eve cruise on December 31st. The ship rocked quite a bit.

I didn't expect it to sway that much. I took some motion sickness medication, which helped a little.

12/31の年越しクルーズを利用しました。
かなり船が揺れた。

あそこまで揺れるとは想定してなかったです。
酔い止め薬を飲んで少し楽になりましたが。

In the morning, we used eBikes. There are options for shorter people, but it's better to be at least 140 cm tall. Also, it's not suitable for those who don't usually ride bikes or for the elderly. The speed can be quite fast, and the hills are steep. The grandmother who accompanied us was very slow and couldn't pedal up the hills, so she retired midway. The guide speaks English, but it's not a problem if you don't understand it at all.

In the afternoon, due to bad weather, we had to slightly change the kayaking course and gave up on landing on the uninhabited island. The tide and waves were quite strong. It requires considerable upper body strength, so elderly participants should think carefully.

As mentioned in reviews, the lunch was terrible.

午前中はeBIKEです。背が小さい人用もありますが、身長は140cm以上あった方がいいです。また、普段自転車に乗らない方や高齢者は不向きです。結構なスピードがでますし、坂も急です。同行したおばあちゃんは非常にペースが遅く、上り坂もこげなくて途中でリタイアしていました。英語のガイドですが理解できなくても全く問題ありません。
午後のカヤックは天候不良により少しコース変更し無人島への上陸は断念しました。潮の流れ、波とみにきつかったです。結構上半身の力が必要なので高齢者の方は熟考してください。
口コミでも散見されますが、ランチは最悪です。

The boat was interesting. The hula dance experience on the way back improved the overall tour. It was hard to enjoy the Fern Grove because you are crowded with many people.

I stayed at the King Kamehameha Hotel and participated because I am learning hula. As others have mentioned, I don't think reconfirmation is necessary. When I arrived around 5 PM, there was a long line. Most of the people were foreigners. Arriving by canoe from the sea was something unique that other luau shows don't have, and it was very lovely. The food was quite tasty. The show was exciting and enjoyable. It would have been even better if there had been a modern hula show as well.

キングカメカメハホテルに滞在していたのと、フラを習っているので参加しました。
他の方も書かれているように、リコンファームは必要ないかと思います。
17時頃に行くと長蛇の列。
殆どが外国の方でした。
海からカヌーでの登場は他のルアウショーにはなく、とても素敵でした。
お料理は普通に美味しかったです。
ショーの内容も迫力があって楽しめました。
現代フラのショーもあったら尚良かったかな。

The stars were very close and beautiful. It felt like they were falling. The weather was nice, and the sunrise was also very beautiful. At the summit, the wind was strong, and the perceived temperature was quite low. I wore Heattech and a down jacket, along with fleece-lined sweatpants, but it was still cold, and I lost feeling in my toes. It might be a good idea to prepare leg warmers, gloves, and a wool hat. I participated alone, and there were no other Japanese people, but everyone on the tour was nice and friendly, and they spoke to me casually. Thanks to that, it turned out to be a fun tour.

とても星が近く綺麗でした。星が降ってくるような感じでした。
お天気も良く日の出もとても綺麗でした。
山頂では風が強く、体感温度はかなり低かったです。ヒートテックにダウン、下は裏起毛のスウェットパンツでしたが寒くて足先の感覚は無くなりました。レッグウォーマーや手袋、毛糸の帽子等の準備はされた方が良いかも。
1人で参加、他に日本人はいませんでしたが、ツアーに参加される方も良い方ばかりで気さくに声をかけていただきました。
おかげで楽しいツアーになりました。

It was very impressive that a tour guide has shared a lot of stories about cultures of Hawai'i during the entire tour program. The courses were absolutely nice. The view of a coffee farm was so beautiful and the dinner was much nicer than I expected. When it comes to stargazing tour, the tour guide moved the spot for better sightseeing and it was brilliant. Even though I am not a native speaker, I fully enjoyed this tour program and I highly recommend this one to everyone.

It was an immersive tour that allowed us to fully enjoy the great nature of Kualoa. There was no wasted time, and we were able to see all the highlights. However, it was stated that long pants were absolutely necessary, but they weren't needed at all (they might be required for horseback riding). Additionally, a buffet-style lunch was included, but honestly, it wasn't very tasty. I think it's better to bring some light snacks to eat. There are plenty of spots for taking photos, but for the jungle tour, the left side of the front seats is the best for taking pictures!

クアロアの大自然を満喫できる濃密なツアーでした。時間に無駄がなく、見どころを見れます。ただ、長ズボンが必ず必要と書いてありましたが、まったく必要ありませんでした。（乗馬には必要かも）また、ビュッフェスタイルの昼食がついていましたが、正直美味しくありません。スナックなど軽く食べれるものを持っていった方が良いかと思います。写真を撮るところもいっぱいありますが、ジャングルツアーの座席は前の方の左側が写真撮りやすいです！

There are many similar tours, and I was a bit confused during the pickup. Since there are few staff members who can speak Japanese, it might be tough if you can't speak at all.

The show itself was enjoyable, but there were some experiences that were not available on the day.

似たようなツアーが多く、ピックアップ時に少し迷った。
日本語を対応できるスタッフが少ない、もしくはいないため多少なりと喋れないと辛いかもしれない。

ショー自体は楽しかったが、体験できるものが当日ないものもあった。

The sun hid behind the clouds at a crucial moment, but according to our wonderful driver and guide, Neri, we were lucky enough to witness the sexy sunrise, which has only about a 5 percent chance of being seen!

Anyway, on this Haleakalā tour, Neri, the only female driver, was incredibly skilled as a guide and had perfect driving techniques.

The tour was on August 16, and it was really cold; even wearing a Heattech turtleneck and an ultra-light down jacket, I felt like I was shivering. I think it would have been nice to have ear muffs, hand warmers, and something like a blanket or a cape as extra gear.

My fellow passengers were from Germany and the United States (San Francisco, Chicago, etc.), and we all had a great time. The guide spoke in English, and I think I understood about half of it, but it wasn't a problem at all.

太陽は、肝心なところで雲隠れしてしまいましたが、素晴らしいドライバー兼ガイドのネリさんの言によれば、5パーセント程度での確率でしか見ることの出来ないセクシーサンライズ！を拝むことが出来てラッキーでした。
とにかく、このハレアカラツアーで一人しかいないという女性ドライバーのネリさんは、ガイドはこの上なく上手く、ドライブテクニックも完璧でした。
さて、8月16日のツアーでしたが、とにかく寒くヒートテックのタートルネックにウルトラライトダウンを着込んでも震えが来るような体感温度でした。
耳あて、ホッカイロ、毛布ようなマント？のようなものも備えとしてあれば良かったかと思います。
なお、同乗者はドイツ、アメリカ(サンフランシスコ、シカゴなど)のメンバーでしたが、十分に楽しむことが出来ました。
英語のガイドですが、何となく半分程度は理解出来たと思いますが、特に問題はありませんでしたよ。

The guide was friendly, funny, and it was really great. The sea was rough, so we couldn't see any sea turtles, but it was still satisfying.

ガイドさんがフレンドリーで面白くてとてもよかったです。海が荒れていて海亀は見れなかったけどそれでも満足いくものでした。

My wife and I participated together. It was a nice day with some waves, but both of us suffered from severe seasickness. While we were snorkeling in the water, it was fine, but once we got back on the boat, the seasickness returned, and we both struggled until we returned to port. That said, the crew's performance and the tour itself were completely fine. The low rating is simply due to our own physical condition. The meeting place was at the beautiful port in Kona, which was also convenient for sightseeing.

妻と二人で参加しました。天気の良い日で波も多少でしたが、自分と妻の両方とも酷い船酔いに苦しみました。シュノーケリングで海の中にいるときは良いのですが船に上がると船酔いが再発して帰港まで二人して苦しみました。とはいえクルーの皆様の働きぶりやツアーそのものは全く問題ないものです。評価が低いのは単純に自分達の体調の問題からの経験です。集合場所は観光にも便利なコナの港でとても綺麗でした。

The weather was good, but perhaps due to the lack of wind, clouds covered the sky and we couldn't see many stars at the summit. Since the weather is beyond our control, I accepted that. I appreciated the thoughtfulness of the guide who suggested we should try again next time. However, at around 1000 meters, we started to see a few stars, so we stopped the car and were able to see the stars again. The guide offered to explain the stars now or to plan for a future visit, allowing everyone to choose.

I felt very humbled, but since we were all meeting for the first time, I thought it would be difficult to choose one option as opinions might differ. There were four groups, and one person from my group said they wanted to proceed with the explanation, but someone from another group suggested we should plan for a future visit, so everyone agreed on the latter. I was fine with the idea of a future visit, but I felt a bit disappointed because I didn't think everyone would be able to return.

Other than that, I thought the attention to detail in the selection of background music and the setup of chairs at the summit was wonderful.

天候は良かったのですが、風があまりなかったせいか雲がかかり山頂で星があまり見えませんでした。天候はどうしようもできないので納得をしています。お心遣い頂き今度リベンジしましょうと言って頂いたのですが、1000mあたりの場所で少し星が見えてきたので、車を停めて頂き改めて星を見せて頂けました。もし良かったら今星の説明をさせて頂くか今度リベンジか皆で選んで下さいとの言葉を頂きました。
非常に恐縮ですが、お互い初めて会った人ばかりで意見は別れる場合もあるのにどちらか選ぶ事は難しいと思います。4グループいて1人の方が今お願いしますと言われましたが違うグループの方がリベンジでと言われたので皆さんリベンジで合わされました。私もリベンジで良かったのですが、皆さんが再訪出来る訳では無いと思いましたので、その点だけ残念に思いました。
その他はBGMの選曲や山頂での椅子のセッティングあらゆる面での説明など事細かな配慮は素晴らしかったと思います。

Our first Christmas Eve living in Hawaii and the Cruise and Service was outstanding. 7 course dinner was delicious and live entertainment was top shelf.

During the company trip, everyone said they were going to Kailua, but I really wanted to go horseback riding, so I participated alone. But it was so much fun! At Dole Plantation, I enjoyed freshly squeezed pineapple juice and was very satisfied! Then, I went to Haleiwa Town and savored garlic shrimp! At a restaurant recommended by the guide, it was the most plump and delicious garlic shrimp I've ever had! After that, we headed to the North Shore, passing by the Triple Crown (surfing competition). Finally, it was horseback riding time! I was able to truly enjoy the scenery and riding!

The guide was very nice, and to avoid traffic from the Triple Crown, we took a different route back, stopping by a macadamia nut factory along the way. There, I bought macadamia nut butter and incredibly fresh macadamia nuts!

I really enjoyed it!!!!!

社員旅行に行った際、皆、カイルアに行くと言うことで、私一人どうしても乗馬をしたく、一人寂しく参加しました。
だけど、ものすごく楽しかった!
ドールプランテーションでは生絞りパイナップルジュースを飲み、大満足!
そして、ハレイワタウンに行き、ガーリックシュリンプを堪能!ガイドさんおすすめのお店で、今まで食べたガーリックシュリンプの中で、一番プリップリで美味しかった!
その後は、トリプルクラウン(サーフィンの大会)を横目にノースショアへ。いよいよ乗馬タイム!景色と乗馬を心の底から楽しむことが出来ました!

そして、ガイドさんがとても良い方で、トリプルクラウンによる渋滞を避けるため、別ルートで帰路に向かったのですが、途中、マカデミアンナッツ工場に立ち寄ってくださいました。
そこで、マカデミアンナッツバター、すごくフレッシュなマカデミアンナッツを購入!

本当にenjoyしました!!!!!

Last time, I participated in the Jurassic Park one-hour course. It was fun, so I joined this course where I could ride longer and also enjoy sightseeing. I was very satisfied to be able to see sea turtles as well.

前回は、ジュラシックパーク1時間コースに参加しました。楽しかったのでもっと乗馬時間が長く観光もできるこのコースに参加し、観光もでき、ウミガメにもあえてよかったです。に大変満足でした。

Great trip! Perfect conditions for this trip. Scenery was jaw dropping and guides were friendly, knowledgeable, competent and funny as heck! Highly recommend for enjoyable family excursion. Definitely bring your bug spray as the mosquitoes love tourists!