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Hawaii
One of our favorite events of the week. Crew was funny and professional. Beach volleyball was super fun. We saw two turtles while snorkeling! Also wonderful that they have a free shuttle for dropoff and pickup
This was my second experience. I encountered wonderful seas and sea turtles, making it the best experience. I will definitely participate in the next trip to Hawaii.
今回で2回目の体験でした。
素晴らしい海と海亀にも出会い最高の体験が出来ました。
次のハワイ旅行も必ず参加します。
Aloha! Thank you very much for participating in the Heaven's Ocean tour for the second time. Our staff will work even harder to ensure your satisfaction on your next tour. We look forward to seeing you again, along with the sea turtles. A hui hou! 🌸🌸
アロハ！二度目の天国の海ツアーのご参加本当にありがとうございました。次回もツアーをご満足頂けますようスタッフ一同より一層頑張りたいと思います。
次回お会いできる日をウミガメたちとともに楽しみにお待ちしてます。A hui hou！🌸🌸
Translated by OpenAI
The previous day's bad weather may have caused rough waves, and although I was able to see a few turtles, there were not many fish. It's unfortunate, but it's nature, so there's nothing we can do about it.
前日が悪天候だったためか、波が荒くて魚も少し亀が何とか見れたけど、自然相手だから仕方がないけど、残念でした。
Translated by OpenAI
It was cold since we left early in the morning. The bus had the air conditioning on, so it was a good decision to bring a long-sleeved shirt. The cruise was comfortable, and we were able to see sea turtles and whales. It was a pity we didn't see any dolphins, but it was great to see the whales since they are only available in winter!
朝早く出発だったので、寒かったです。
バスも冷房が効いていたので、長袖持っていって正解でした。
クルーズは快適、ウミガメと、クジラが見れました。
イルカは残念でしたが、クジラの方が冬限定なので、見れて良かったです！
The bus is cold!
On the way back, you'll freeze if you're in a wet swimsuit.
I think it's best to dry off properly on the boat before heading back.
It was amazing to see a turtle swimming so cl
バスは寒いです！
帰り、濡れた水着だと凍えます。
船上でしっかり乾かしてからお帰りになるのが良いと思います。
カメがすぐ近くで泳いでいたのは感動でした！
Thank you for participating in Dolphin & You and for sharing your review!
It was a good decision to bring long sleeves, as the mornings can get chilly during winter. Although you didn't get to see dolphins, we appreciate your understanding and are glad you enjoyed the unique experience of encountering whales during this season. We're also happy to hear that you had the wonderful moment of meeting a sea turtle!
Additionally, thank you for your valuable feedback regarding the air conditioning on the bus. We will share this with the driver and strive to make your experience more comfortable. We look forward to seeing you again in the waters of Hawaii! Mahalo!🌺
このたびはドルフィン＆ユーツアーにご参加いただき、またレビューをお寄せいただきありがとうございます！
冬の時期の朝は冷え込むので、長袖をお持ちいただき正解でした。イルカには会えなかったものの、冬ならではのクジラとの出会いを楽しんでいただけたこと、そしてご理解をいただけたことに感謝いたします。ウミガメにも出会えたとのことで、素敵な瞬間を体験していただけたようで私たちも嬉しいです！
また、バス内の冷房についての貴重なご意見もありがとうございます。ドライバーにも共有し、皆さまにより快適にお過ごしいただけるよう努めてまいります。
ぜひまたハワイの海でお会いできることを、スタッフ一同楽しみにしております！ Mahalo!🌺
Translated by OpenAI
Guides were great
Dolphins are clearly very well taken care of and lived
100% awesome
The water was murky because the wind was strong. The explanatory video about the sea that you must watch before entering is only a few minutes long. It's better to wait at the exit. Once you leave, you can immediately take the free shuttle.
風が強かったので水が濁っていた。海に入る前に見る海の説明ビデオは数分ですが必ず見ないといけません。出口で待っていた方が良いです。出たらすぐ送迎の無料トラックに乗ることができます。
You can rent a wetsuit for an additional $10. It's recommended since you'll be in the water for a long time.
ウエットスーツをプラス10ドル高借りれます。長い時間水に浸かるのでオススメです
Translated by OpenAI
We had a great experience and wonderful time. Thank you for helping with all aspects
This is a luxurious tour where you can enjoy whale watching, dolphin watching, sea turtle viewing, and snorkeling all on a cruise charter. We participated as a family of six across three generations, and with two staff members accompanying us, one of whom entered the water to provide guidance and support, my 78-year-old mother, who has paralysis on her right side, was truly grateful to be able to snorkel together. After snorkeling, there was a service of tropical fruits, juice, and snacks, which I believe offers great value for the price. I especially recommend private charters for families with small children or elderly individuals.
クルーザーチャーターで、ホエールウオッチングも、イルカウオッチングも、ウミガメかざしも楽しめ、スノーケルも楽しめる贅沢なツアーです。
三世代家族6人で参加しましたが、スタッフが2人付いてくれ、1人が一緒に海に入って指導やサポートをしてくれるので、78歳で右半身に麻痺が残る母も、一緒にスノーケルできたのが本当にありがたかったです。
スノーケル後にはトロピカルフルーツやジュース、スナックのサービスもあり、お値段以上の価値があると思います。
特に小さいお子さんや高齢の方にはプライベートチャーターはお勧めです。
Private charters offer not just a luxurious experience, but also true peace of mind and freedom. If you want to make the most of your trip, I definitely recommend going private.
プライベートチャーターは、贅沢な体験という以上に、本当に安心安全で自由が利きます。せっかくの旅行を満足なものにしたいのでしたら、是非プライベートをお勧めします。
Translated by OpenAI
It was amazing!
The clarity of the water, the variety and size of the fish were truly impressive!
I even got to meet a honu and swim with it!
My English is at a basic education level, and that's fine.
The guide speaks slowly to make it easy to understand.
While driving, they introduce recommended shops.
We stopped at a parking area for a location explanation, then had time for a briefing on how to use the snorkel, swimming precautions, and ordering additional rental items.
We rented a boogie board, but other parties rented life jackets.
最高でした
透明度、魚の種類、大きさ本当に見応えがあります！
ホヌとも出会えて一緒に泳ぐことができました！！
英語は義務教育レベルで問題ないです。
ガイドさんがわかりやすいようにゆっくり話してくれます。
運転中はおすすめのお店の紹介。
一旦パーキングに止めてロケーションの説明の後シュノーケルの使い方遊泳時の注意、追加のレンタル品のオーダーの時間がありました。
うちはブギーボードレンタルしましたが、他のパーティはライフジャケットをみんなレンタルしてました。
If you go a little deeper away from the sandy beach, you'll find more fish. To stay in the water as long as possible, I think it would be good to have items like a boogie board or a life jacket to res
砂浜から離れて少し深くなるところまで出た方が沢山魚がいます。なるべく長く海にいるためにもブギーボードやライフジャケットなど休めるようなアイテムがあるといいと思います。
楽しんで！！
Translated by OpenAI
We went to Hawaii and we loved it there. Now sandbar Hawaii at another level. Everything is including paddle boards, snorkeling, canoeing and you get live music and food. This was the cherry on top of our trip don’t plan on going without making this trip.
Mahalo for your review! - Team KBOS
Originally, it was scheduled for January 30, but I received a call from Veltra the day before, asking me to change the date due to a warning being issued for the next day. So, I participated on February 1.
When I come to Hawaii, Hanauma Bay is an absolute must-visit and one of my favorite places. Although it was an early morning, I was able to enjoy it while there were fewer people. I encountered many fish and was very satisfied. The weather was great, and the view of Hanauma Bay from near the entrance was amazing!
Of course, I want to go again.
当初は1/30の予定でしたが、前日にベルトラさんから電話を頂き、明日は警報が出ているので日程を変更してくださいとのこと。そして2/1に参加させて頂きました。
ハワイに来たらハナウマ湾は絶対外せない大好きな場所。朝が早いけど人が少ないうちから楽しめました。たくさんの魚にも逢えて大満足でした。天候も良く、入場口付近から見たハナウマ湾は最高です！
勿論、また行きたいです。
The concession stand is located outside the entrance, so you cannot buy food and drinks once you enter. I recommend bringing your own. If you have time before the meeting time, you can go out and buy
売店は入場口の外にあるので、入場すると飲食物は買えないので、持参することをお勧めします。集合時間に余裕あれば、出てから売店で買えますよ。
Translated by OpenAI
Loooooved it! We didnt wanna get off the boat n the crew was awesome with my kids!!!!
I loved this snorkeling adventure! The live music was really entertaining, and the lunch was yummy. I really liked that the staff who did the outfitting for your snorkel gear was attentive and caring and wanted to make sure you had a good experience! I liked that there was a small tow rope strung between the main vessel and the floating "lounge" area to help guide you through the water. The variety of activities was good too, with the banana rafts and the stand-up paddleboards. There was an activity here for every level of adventurer. I kind of wished the boat was a bit smaller and more intimate but I got used to the size quickly and really ended up enjoying the experience!
Just go on this trip! It was pretty fun and amazing.
Mahalo for your review! - Team KBOS
Since it was a Japanese instructor, I felt安心して参加できました. I participated with the desire to see a honu, so I was worried about the weather on the day of the event. Although the sea was slightly murky, I was able to meet the honu I had longed to see, and the instructor took many photos for me, creating wonderful memories.
日本人のインストラクターの方だったので、安心して参加できました。ホヌに逢いたい願望で参加したので、当日は天候が怪しくて心配もありました。実際に海は若干の濁りがありましたが念願のホヌにも逢え、インストラクターの方にたくさん写真を撮っていただきいい思い出になりました。
Translated by OpenAI
My then girlfriend (and very soon to be wife) and I took this day trip for the first time in 1985. On this outing in 2025 we marked our 40th wedding anniversary. It was wonderful then and still is a wonderful way to spend a day in paradise. The crew was amazing. Between their stories about the sea life and history of the islands and the family run business, their humor and incredibly attentive and diligent work ethic, they truly make you feel special!
If you can only choose one activity to partake in while on Maui, this is it!
I think it would be beneficial to check the days when low tide coincides with the tour time, as participating then may enhance your satisfaction. While the dry season is likely the best time to join, I still had a great time even on a cloudy day.
I didn't mind the rocking of the boat. I took motion sickness medication, which seemed to help, and I was able to enjoy myself without feeling sick. The light snack of spam onigiri was delicious. There were also cocoa, miso soup, and snacks available, which made for a fulfilling experience.
In January, the weather was cloudy, so the sea felt cold, but I gradually got used to it. I participated in a swimsuit, rash guard, rash trunks, and reef shoes, which kept me comfortable. Each group received one stand-up paddleboard (SUP), allowing us to enjoy it to the fullest. The water was quite shallow, so there was no worry about drowning. After thoroughly enjoying the SUP, I joined the snorkeling activity. Even for first-timers, the staff provides support, so you can enjoy it with peace of mind. I brought a GoPro, so I was able to capture videos underwater. I recommend bringing your smartphone in a waterproof case or a waterproof camera to take plenty of photos and videos. Many Japanese participants joined, and there were explanations in Japanese each time, with all the staff being very kind. Luggage is stored under the chairs by group, so it's advisable to bring a bag that can get wet since there is a possibility of getting splashed. There are no coin lockers, so it's best not to bring valuables like passports and to take only cash for tips and one credit card.
On the way back, the bus stopped at a malasada food truck, which only accepted credit cards, so if you want to enjoy malasadas, it's a good idea to bring a credit card.
I gave tips to the staff on the boat and also to the bus driver on the way back. It would be wise to prepare tips for both.
干潮がツアー時間と被る日を調べて、参加すると満足度が高まるかと思います。乾季の参加がベストかとは思いますが、曇りでも十分楽しめました。
船の揺れは気になりませんでした。酔い止めを飲んでいたのが効いたのか酔わずに楽しめました。
軽食はスパムおにぎりが美味しかったです。ココアや味噌汁、スナック菓子もあり充実しています。
1月の参加で天気も曇りでしたので海は冷たく感じましたがだんだんと慣れてきました。服装は水着+ラッシュガード、ラッシュトレンカ、リーフシューズで参加し、快適に過ごせました。SUPは1グループに1つ配られるので思う存分楽しむことができました。結構浅瀬なので溺れる心配もありませんでした。SUPを十分に楽しんだ後はシュノーケルに参加しました。シュノーケルが初めての人でもスタッフがサポートしてくれるので安心して楽しめます。GoProを持って行ったので海中の動画を撮ることができました。防水ケースに入れてスマホを持っていくか、防水カメラを持っていくと写真や動画がたくさん取れて楽しめると思います。日本人が多く参加しており、日本語での説明も毎回あり、スタッフは全員とても親切でした。荷物はグループごとに椅子の下にしまいます。水に濡れる可能性があるので水に濡れても良いカバンで参加するのがオススメです。コインロッカーはないので、パスポートなどの貴重品は持参せず、チップ分の現金とクレジットカード1枚だけ持って行くと良いと思います。
帰りのバスでマラサダのキッチンカーに寄ってくれて、そこは現金が使えず、クレジットガードのみだったのでマラサダを食べたい人はクレジットカードを持って行くと良いと思います。
チップは船上のスタッフさんに渡したのと、帰りにバスの運転手さんにも渡しました。それぞれ用意しておくのがいいかと思います。
Aloha! Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. We sincerely appreciate your thoughtful review with photos. We all look forward to the day we can meet again during the dry season. A hui hou!
アロハ！キャプテンブルース天国の海ツアーにご参加いただきましてありがとうございました。
お写真付きでご丁寧なレビューをアップしていただき心より感謝申し上げます。
是非次回は乾季の季節にお会いできる日をスタッフ一同心よりお待ちいたしております。A hui hou！
Translated by OpenAI
I was able to see the honu (sea turtle). It's recommended to go when you have enough stamina, as you'll be snorkeling for a long time. I felt cold and got a bit seasick along the way, but thanks to the instructors, I was able to participate in a fun atmosphere.
ホヌが見れました。長い時間シュノーケリングをする為、体力がある時がお勧めです。途中で寒く感じ波酔いをしましたが、先生方のお陰で楽しい雰囲気で参加出来ました。
Translated by OpenAI
No time to relax on this excursion. We flew to Captain Cook on a zodiac boat with little room to sit or move about. The snorkeling was OK and the guides were helpful. Everything felt rushed from the get go. This trip sure gave us a lot of chuckles when rehashing our day.
Slow down. Less passengers on the boat.
Great service,on time pickup. Navigated transportation well. The guides shined with extras such as wetsuits for hire and even prescription mask. In the water they knew where to find the fish and the easiest routes through the reef. Best snorkel tour for beginners. Lots of fun even for experienced snorkelers.
Thanks guys! Glad you enjoyed. Hope we see you again. Dan and Chieko
I participated in a tour that ended in the morning. The weather wasn't very good, and it was a bit chilly, but I didn't feel as cold as I thought I would when I got into the water. During snorkeling, there were many colorful fish, and I encountered a turtle a couple of times. Additionally, there was a pod of dolphins a little further out, making it a satisfying tour in a short amount of time. Next time I come to Hawaii, I want to recommend it to my friends and join them.
午前中で終了するツアーでしたので参加してみました。余り良い天候ではなく、少し肌寒い気温でしたが海に入ると思ったより寒く感じませんでした。シュノーケリングでは様々な色の魚がたくさんいて、カメさんにも２度程遭遇デキました。更に少し先の方にはイルカの群れがいてたりと短時間で色々と満足デキたツアーでした。次回、ハワイに来た時には友人達に勧めて一緒に参加したいです。
It's a short time in the ocean, but you'll be swimming with fins. Since the kicking motion is something you're not used to, it can be quite tiring, so it's a good workout! (laughs)
短時間の海中ですがフィンを使用しての回遊。普段慣れないキック動作ですので結構疲れると思いますので良いトレーニングになりますよ（笑）
Translated by OpenAI
I couldn't see any dolphins, whales, or turtles, not even a shadow or a hint of their presence, and I felt no motivation to search for them. The first snorkeling spot had hardly any fish, yet we were made to swim there for a long time. The second snorkeling spot was really great, but I got cold and tired from the first spot, so I ended up spending less time at the second one, which was disappointing. The hot dog for lunch had a sickly red sausage that was surprisingly bad, and I couldn't eat it. It was the worst hot dog I've ever had; I always thought you couldn't make a hot dog taste bad no matter how you prepared it, so I was shocked. There were no pineapples. The boat was simpler than I expected and rocked a lot, making it uncomfortable to ride. I thought the quality for this price was terrible.
イルカもクジラもカメも影も形もみえず、気配さえ感じられず、なんとか探そうという気概も感じられず。一回目のシュノーケルスポットはたいして魚もいないのに長時間泳がされて、2回目のシュノーケルスポットはとてもよかったのに、一回目のシュノーケルスポットで冷えて疲れて2回目の方が短時間になってしまい物足りなかった。ランチのホットドッグが気持ち悪い赤い色のソーセージで、びっくりするほどまずく、食べられなかった。こんなにまずいホットドックはうまれて初めて、ホットドックなんてどう作ってもまずくはならないと思っていたので衝撃だった。パイナップルはなかった。船も思っていたより簡易的で揺れて乗り心地が悪かった。この値段でこの内容はひどすぎると思いました。
Dear Snorkeling Lover,
Thank you very much for participating in the Dolphin Watching & Double Snorkel tour on the Big Island the other day. We sincerely apologize for not meeting your expectations despite your visit.
We have communicated your feedback to the local crew and confirmed the situation on the day of the tour. Regarding the dolphin encounters, unfortunately, there were no dolphins spotted in the bay preferred by them near the harbor, so we moved to the first snorkeling point. Since there were no sightings reported by other tour boats afterward, we proceeded to the next point. While the Big Island is rich in wildlife, we hope you understand that there are times when encounters may not occur.
As for the snorkeling points, we selected locations considering the sea conditions and weather on the day to ensure a safe and enjoyable experience, but we regret that we could not meet your expectations. Additionally, the hot dogs provided for lunch are a local favorite made with paprika coloring, prepared as a Hawaiian local food. Unfortunately, we were unable to provide pineapple as it was sold out that day. We apologize for the crew not being able to adequately explain and apologize regarding lunch during the tour. We believe that if we could have communicated more information during the tour, you would have enjoyed it more.
We apologize again for not being able to alleviate your concerns due to the absence of a Japanese-speaking crew member. If you participate again in the future, please feel free to request Japanese support, and we will arrange for a Japanese crew member.
We will strive to provide a tour that meets your satisfaction once again. Once again, we apologize for not meeting your expectations this time.
シュノーケリング大好き様。 先日は、ハワイ島ドルフィンウォッチング&ダブルシュノーケルのツアーにご参加いただき、誠にありがとうございました。この度は、せっかくお越しいただいたにもかかわらず、ご期待に添えなかったことを心よりお詫び申し上げます。 いただいたご指摘を現地クルーに伝え、当日の状況を確認いたしました。まず、イルカの遭遇に関してですが、ハーバー近くのイルカの好む湾において、当日はイルカが見られず、最初のシュノーケルポイントに移動いたしました。その後も他のツアーボートからの目撃情報がなかったため、次のポイントに移動いたしました。ハワイ島は野生生物が豊富ですが、出会えない場合があることをご理解いただければ幸いです。 シュノーケルポイントについては、当日の海況や天候を考慮し、安全に楽しんでいただける場所を選びましたが、期待に添えなかったことを残念に思います。また、ランチで提供したホットドッグはパプリカの色素を使った地元の人気商品で、ハワイのローカルフードとしてご用意しております。 パイナップルについては、当日売り切れのためご用意できなかったとの事でした。ランチに関してツアー中にクルーがしっかりとご説明とお詫びができず、申し訳ございませんでした。お客様にツアー中に情報をお伝えできれば、より楽しんでいただけたのではと考えております。日本語を話せるクルーが不在であったため、ご不安を解消することができなかったことを重ねてお詫びします。 次回ご参加いただける際には、日本語対応のリクエストをいただければ、日本人クルーの調整を行いますので、ぜひお気軽にお知らせください。お客様に再度ご満足いただけるツアーを提供できるよう、努めてまいります。 改めて、この度はご期待に添えなかったことをお詫び申し上げます。
Translated by OpenAI
We booked the Kaneohe sandbar standard package as we had our 2 year old kid travelling with us. We got to do a bit of everything swim, snorkel, kayak and paddleboard. My son enjoyed his first kayak ride. There is a good deck once u reach the sandbar where we can relax in between activities. The crew were friendly and hospitalable. We enjoyed the music onboard. I would definitely recommend the Kaneohe sandbar experience to anyone visiting Oahu !!!!
Please check the weather and tide timings before you book.
Mahalo for your review! - Team KBOS
The tour was very good.
It was disappointing that the pickup time was delayed. If there is going to be a delay, I would like to be informed by email. The phone line was not reachable. I hope this can be improved.
ツアーはとても良かったです
お迎えの時間が遅れていた事は残念です
遅れるならメールにて送って欲しいです
電話は繋がらないし
改善して欲しいです
Thank you very much for participating in the tour. We apologize for the delay caused by traffic conditions on the day of the event. We will share your feedback internally. Thank you. From all the KBOS staff.
この度はツアーにご参加頂き誠にありがとうございました。当日は交通状況によりお待たせしてしまった様で申し訳ございませんでした。頂いたご意見は社内で共有させて頂きます。ありがとうございました。 KBOS スタッフ一同
Translated by OpenAI
We had an amazing time on the boat. The food was delicious, the crew was amazing, and we saw whales. We were traveling with a 4 and 6 year old and they had all the perfect amenities for kids. 10/10!
Thank you for the 5-star review!
I had a great time seeing whales, dolphins, and turtles! The ocean was incredibly beautiful. Captain T J, Kristin, and Minako were all kind and easy to understand.
クジラ、イルカ、カメ全部が見れて楽しかったです！
海もめちゃくちゃ綺麗でした( *｀ω´)
T Jキャプテンに、クリスティン、みなこみんな優しくてわかりやすいです💪
Aloha, Haru! Thank you for participating in the Dolphin Middle School! It was truly lucky to see not only dolphins and turtles but also the humpback whales that are unique to Hawaii during this season! The water clarity on the west side of Oahu is high, and the beautiful blue is an experience you can only have here. Also, thank you for your comments about Captain TJ, Kristin, and Minako! I'm glad to hear you enjoyed interacting with the crew. Thank you for the five stars as well. We sincerely look forward to your next participation. Mahalo nui and A hui hou!
アロハ! はる。様 イルカ中学に参加していただき、ありがとうございました! イルカとカメだけでなく、この時期のハワイならではのザトウクジラも見ることができて本当にラッキーでしたね!! オアフ西部の海の透明度は高く、ここでしか体験できない綺麗なブルーですよね。また、キャプテンTJ、クリスティン、みなこに関してコメントしていただき、ありがとうございます!! クルー達との交流も楽しまれたようで嬉しく思います。五つ星もありがとうございます。はる。様のまたのご参加を心よりお待ちしております。Mahalo nui and A hui hou!
Translated by OpenAI
Super fun tour with easy to talk to guide. So many fish to see. Our son even saw an octopus.
You guys did great! Hope we see you again
Dan
It was a trip with small children, but we were able to enjoy it without getting bored. It was very fun.
I wanted to see the dolphins a little closer. Thank you.
小さな子どもズレでしたが、
飽きずに楽しむことができました。
とても楽しかったです。
もう少し近くでイルカが見たかったです。
ありがとうございます。
Translated by OpenAI
They are great! We enjoyed all our time on the catamaran, the crew did a great job
Due to the tides, we were submerged on the sandy beach. We encountered quite a few turtles, which was great, but the water clarity in Hawaii (Honolulu) wasn't very good, so that was disappointing.
潮の関係で、自分たちは砂浜なは水没していました。
亀にはかなり遭遇できたのでとてもよかったのですが、ハワイ（ホノルル）の透明度はあまり良くないので、そこは残念。
Thank you for participating in the Captain Bruce's Paradise of the Sea tour the other day. We look forward to seeing you again, along with the sea turtles.
キャプテンブルース天国の海ツアーです。先日はツアーにご参加いただきましてありがとうございました。またお会いできる日をウミガメとともにお待ちしております。
Translated by OpenAI
Unique experience with a knowledgeable and fun crew! Common sense and safety first approach put us all at ease, so the swim was nothing but fun. We also saw dolphins, green turtle and a whale! They even pointed out to listen for a whale song under the water, which we heard!! If on Oahu, this is a must!
