Reviewed by: ささわん
We woke up at 5 AM and participated as a family of three. After about an hour's ride on the bus, we moved to the point where the dolphins are located by boat. To see the dolphins, we had to follow the instructor's directions and move back and forth from the shore to the open sea multiple times, which was suddenly tiring. It felt like a physical education class.
The sea was beautiful, and we saw many dolphins, so it was enjoyable, but my wife got seasick and was exhausted in the second half. If you're okay with boats and the sea, I think it's an activity you can enjoy thoroughly.
朝五時に起きて家族3人で参加しました。
バスで一時間ぐらい走ってから、船でイルカのいるポイントまで移動。イルカを見るにはインストラクターの指示にしたがって、岸へ沖へ、何度も移動せねばならず、いきなり疲れます。体育の授業とのこと。
海はきれいでイルカもたくさん見れたので楽しかったのですが、妻は船酔いしてしまい、後半はぐったりしてました。
船や海が平気なら十分楽しめるアクティビティだとおもいます。
| Rating: | |
|---|---|
| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額! |
| Attended as: | Families |
| Posted on: | 2019/08/05 |
| Activity Date: | 2019/07/25 |
Reviewed by: misa
I can't give even one star.
As soon as I arrived at the meeting point after 6 PM, I was told, "We haven't coordinated properly in advance, and we can't arrange the boat. We either need to delay the start to 8:30 PM or reschedule for another day." I ended up waiting for two hours and agreed to push it to 8:30 PM. I killed time at the beach, and when I returned to the meeting point around 8:00 PM, I was told, "We can't set sail due to maintenance issues." (However, there were many boats at the port, but none had their lights on, and I suspect they weren't even preparing to set sail.)
I was told I would receive a refund for the tour fee and a free participation in the next tour. This is unacceptable. It's the worst. According to the guide, "This shouldn't happen, but it occasionally does."
Considering what I had to give up and compromise to participate in the manta tour, and how everything was ruined due to the cancellation, a refund of just the tour fee is not enough. Who would want to spend time and money to come back to the Big Island and book a tour with a company that treated them this way? 1) It's not guaranteed that I can come to the Big Island multiple times in my life. 2) Even if I do come, I don't know if the manta tour will still be available. 3) I also don't know if the tour company (Dolphin University) will still be around in a few years. If the system changes, how will they manage the "people who get to go for free"?
I consulted with the emergency contact for the night, but I decided to skip the manta tour during my stay in Hawaii. I am not satisfied with this response, so I expressed my desire to have the facts confirmed and shared within the tour company and to discuss the response with someone in a higher position, but I received no follow-up, and only the tour fee was refunded via Veltra.
If the reason was natural, like not encountering mantas or being unable to set sail due to a hurricane, I would be disappointed but understand. However, this time it was completely a human error. I think the response was lacking in consideration. My excitement was completely ruined. I was very sad.
星1つもつけれません。
18時過ぎに集合場所に着いた途端、「事前にちゃんと連携が取れておらず船の手配が出来ていない。20:30開始に遅らせるか、別日にずらさせてほしい」と言われ2時間待って20:30にずらすことに。ビーチで時間を潰し20:00過ぎに再び集合場所に戻ると「船のメンテナンスの都合で出航できない」と。(ただ、港にはたくさん船がありましたが、どれも電気はついておらず、出航の準備すらしていないのではないかと疑っています)
ツアー代金の返金と次回ツアー参加無料と言われました。折り合いがつかない。最悪。ガイドさん曰く「よくあっちゃいけないけど、たまにあるんです」とのこと。
マンタツアーに参加する為に諦めたもの妥協したもの、不催行のせいで台無しになったものを考えるとツアー代金のみの返金では足りない。それにこんな仕打ちをされたツアー会社に誰がもう一度、時間とお金をかけてハワイ島に来てツアーを申し込むでしょうか。①人生のうち何度もハワイ島に来れるとは限らない②来たとしてもマンタツアーが存続してるか分からない③そもそもツアー会社(イルカ大学)自体も数年後に存続してるか不明。体制が変わったりした際、どのように「無料にしてあげる人」を管理するのでしょうか。
夜間緊急連絡先とも相談しましたが、今回ハワイにいる期間でのマンタツアーは見送ることに。この対応には納得していないので、ツアー会社内で事実経緯確認、共有してもらった上で、対応について上席の人と話したいと伝えましたが、何も音沙汰無く、ツアー代金のみveltra経由で返金されました。
海に出たけどマンタに出会えなかった、ハリケーンが来ていて出航出来なかった等、自然が理由なら残念ですが仕方ありません。ただ、今回は完全に人的ミス。対応に配慮が足りないと思う。楽しみにしていた気持ちが台無し。とても悲しかったです。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/08/05 |
Reviewed by: わちゃん
The sea was murky, possibly due to the rain that had fallen the day before, and it didn't match the beautiful scenery I had expected from the photos. The other places I visited during my stay had clearer waters. However, I was able to experience snorkeling and also try stand-up paddleboarding, which I had wanted to do. I also encountered turtles several times, which was enjoyable. The lunch was even more delicious than I had imagined.
前日まで雨が降っていたこともあってか、海は濁っており、写真で見て期待していた景色、海の綺麗さではありませんでした。
海は、滞在中に行った他の場所の方が綺麗でした…。
しかし、シュノーケリングに加え、やってみたかったSUPも体験できました。また、亀にも何度も遭遇でき楽しむことができました。
ランチも想像以上に美味しかったです。
Aloha! This is Captain Bruce's Paradise Ocean Tour. Thank you very much for participating this time. We regret that we couldn't show you the beautiful ocean you were expecting, as the water was murkier than usual after the heavy rain. However, we are glad to hear that you enjoyed the activities and lunch. We look forward to welcoming you back for a revenge tour on a sunny day!
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。大雨の後は海がいつもよりも濁ってしまうので、想像されていた綺麗な海をお見せできなかったこと、残念に思います。ただ、アクティビティーやランチは楽しんで頂けたこと、嬉しく思います。また、晴れた日に!!リベンジツアーの参加をスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2019/08/05 |
| Activity Date: | 2019/06/26 |
Reviewed by: ハワイ大好き夫婦
Last year, my husband and I participated in the Manoa Falls tour, but this time we joined with our three grandchildren (ages 5, 7, and 10) and our daughter, making a total of six of us.
The sandbar was a bit deep for the grandchildren, but it was perfect for practicing snorkeling later on.
The barbecue on the boat was also very delicious, and we were extremely satisfied.
We were able to see some turtles (though it was a bit disappointing that there weren't many), and the staff were very kind, allowing us to have a fun day.
昨年は夫婦二人でマノアの滝ツアーに参加しましたが、今回は孫3人(5歳、7歳、10歳)と娘、我々夫婦6人で参加しました。
サンドバーは孫達にはちょっと深かったですが、後で行うシュノーケリングの練習を行うには最適でした。
船上でのバーベキューも大変美味しく、大満足でした。
カメも見られ(ちょっと少なかったのが残念でしたが)、スタッフの方々も大変親切で楽しい一日を過ごせました。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/05 |
| Activity Date: | 2019/07/27 |
Reviewed by: りんか
I was truly moved to swim with sea turtles!!! I have participated in several tours before that promised swimming with dolphins and sea turtles, but I was always disappointed because I never saw them. However, this tour was really amazing! I got to swim close to sea turtles and even encountered a sleeping one, which made me want to join again next time. The food was good, and the guides were all kind and funny, plus they spoke Japanese perfectly, so I think it's even better for those who might feel anxious about being away from home.
本当にウミガメと泳げて感動しました〜!!!
今までいくつかのツアーに参加して、イルカやウミガメと泳げるかもしれません!!などといったツアーに参加してきましたが、いつも見られず、ガッカリでしたが、今回のツアーは本当に凄かったです!
近くにウミガメが来て一緒に泳げたり、寝てるウミガメに出会えたりで次回もまた参加したいと思いました。
お食事も良かったし、ガイドさんたちがみんな優しくて面白くて、日本語もバッチリ通じるので家がが不安な人には更に最高だと思います。
Aloha! This is Captain Bruce's Heavenly Sea Tour. Thank you very much for participating this time. The turtles come to play on the tour so often that you might think they are part of the staff, as they always entertain our guests and are our important companions. Since they are wild, only the turtles know when you might encounter them... However, I’m glad to hear that you were able to swim with the turtles, Rinka! We all sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。 カメさん達はツアーの従業員か!!?と思うほど、いつもいつもお客様を楽しませるためにツアーに遊びに来てくれるので、我々の大事な仲間です。野生なのでどのタイミングで会えるかはカメのみぞ知る、、、なのですが、りんか様がカメさんと一緒に泳げたとのこと、良かったです!!またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/04 |
| Activity Date: | 2019/07/30 |
Reviewed by: のりすけ
I took the motion sickness medication too late, and both my child and I got sick, but there were plenty of fish, and we even saw a turtle, so it was a fun time. I received a lot of help from Takako. Thank you very much!
酔い止めを飲むタイミングが遅すぎて、子供と私が酔いましたが、魚はたくさんいたし、カメにも会えたし、楽しい時間でした。
たかこさんにはたくさんお世話になりました。ありがとうございました!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/08/04 |
| Activity Date: | 2019/07/23 |
Reviewed by: Miki
We participated as a family of seven.
It was incredibly moving to see dolphins up close! There was someone in the tour group who couldn't see the dolphins, so they kept searching until that person could see them, and in the end, everyone was able to see the dolphins.
We also got to see sea turtles up close, which was another amazing experience.
The guide and crew made various efforts to entertain the participants, and I think it was a very satisfying tour.
However, the meals were really just light snacks, so if you eat a lot, you might prefer a tour that includes more substantial meals.
By the way, babies can also join the tour, but be careful as it can get quite bumpy on the way to the points, and you might get splashed with seawater.
Overall, I am very satisfied.
家族7名で参加しました。
イルカをすごく間近に見ることができ、とても感動しました!ツアー参加者の中でイルカを見れなかった人がいたので、その人が見れるまでイルカを探してくれて、最終的には全員がイルカを見ることができました。
ウミガメも間近で見ることができ、これもすごくいい体験でした。
ガイドの方もクルーの方々も、参加者を楽しませようと色々工夫をしてくださっていて、とても満足のいくツアーだったと思います。
ただ、食事が本当に軽食のみなので、たくさん食べる方は食事がたくさんついているツアーの方がいいかもしれません。
ちなみに赤ちゃんも一緒に見学で参加できますが、ポイントに向かう途中結構揺れて海水もかかるので、要注意です。
総合的には非常に満足です。
ALOHA! Miki,
Thank you for participating in the Dolphin Middle School program. Every day brings a different encounter with nature's creatures. It's very lucky that everyone got to see them!!
Please join us again when you come back to Hawaii. All of our staff are looking forward to it.
MAHALO!
Dolphin Office
ALOHA ! Miki さま
この度はイルカ中学へのご参加ありがとうございました。
自然の生き物との出会い、毎日違います。全員が見れるのはとてもラッキーですね!!
ぜひまたハワイへお越しの際はご参加ください。
スタッフ一同心よりおまりしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額! |
| Attended as: | Families |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/30 |
Reviewed by: Holland’s
Easy morning trip from the centre of Waikiki, staff were excellent and made the family feel relaxed and informed.
Yes the boat is a little tired but hey we had fun as a family , felt safe and would do the trip again.
It's really good to hear that you had fun in the sun!
We all hope to meet you again soon!
Thanks for your good review!
| Rating: | |
|---|---|
| Packages: | [1:00 PM] Afternoon Deluxe Snorkel & Water Sports Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/08/03 |
| Activity Date: | 2019/07/31 |
Reviewed by: 森野熊
We participated as a family. The staff was kind, and the sea was beautiful. It was a bit disappointing that the sandbar wasn't visible, but seeing the sea turtles up close made for a fun memory.
家族で参加しました
スタッフも親切でしたし海もきれいでした
サンドバーが顔を出していなかったのはちょっと残念でしたが ウミガメも近くに見れて楽しい思い出になりました
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/08/02 |
| Activity Date: | 2018/10/02 |
Reviewed by: TJさん
This was my first time using the service.
The night before, the winds in Waikiki were strong, and I was worried about the sea conditions, but since it was on the west side, I participated in the early morning tour, and the visibility was excellent.
We were able to have a rendezvous with dolphins and sea turtles, and the kids were very satisfied with the tour.
As expected, the winds picked up on the way back, so while it requires an early wake-up, I think the early morning tour is recommended.
The guide, Natsumi, had a great tempo in her guiding, thank you! 🎶
初めて利用させてもらいました。
前日の晩からワイキキきは風が強く、海況が心配でしたが西側のポイントだったからか朝一のツアーに参加したのですが、透明度と言い最高な状況でした。
イルカ、海ガメとのランデブーもでき子供達も大満足なツアーとなりました。
やはり帰りは風が上がってきたので、早起きにはなりますが朝一ツアーがおススメだと思います。
ガイドのナツミさんのテンポ良いガイドも良かったです、ありがとうございましたー♫
Aloha! Thank you, TJ, for participating in the Dolphin Middle School event. We appreciate the beautiful photos of the blue ocean!
We look forward to your next participation. Mahalo!
Dolphin Office
ALOHA ! TJさん様
この度はイルカ中学へのご参加ありがとうございました。
まさに、青い海!な写真付きでありがとうございます。
またのご参加スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 07:30出港プラン |
| Attended as: | Families |
| Posted on: | 2019/08/02 |
| Activity Date: | 2019/07/30 |
Reviewed by: yui
Minako talking a lot on the bus in the morning is just so funny!
In Hawaii, it seems they call each other by their first names, which is a bit nerve-wracking, but once you get used to it, it's fine!
The place we're going to is not the beach in the city, but a more remote area where Hawaiian people live, accessed by the highway. I was so moved when we sang to the gods on the boat and saw wild dolphins.
I could even hear their calls.
I’m really, really glad I went.
At the end, we danced and saw sea turtles, beautiful colorful fish, and the vast, deep ocean during the dolphin university snorkeling. I will definitely come back!
朝からバスの中でミナコがいっぱい喋ってるのがとにかく面白い!!
ハワイでは下の名前でそのまま呼ぶらしくちょっぴりドキドキするけど慣れちゃえば平気♪
行くところは街の中の海じゃなくて高速に乗って離れた所にある、ハワイアンの人達が住むところ。船の上で神様に歌を歌って、野生のイルカを見た時にはもう感動しました。
鳴き声も聞こえました。
本当に、本当にいってよかった。
最後にダンスも踊って、ウミガメと綺麗な色とりどりのお魚と広く深く広がる海を見イルカ大学のシュノーケリング、また絶対きます!
Aloha, Yui!
Thank you for participating in the Dolphin Middle School tour. It seems like it was a wonderful day for the tour! We hope you will join us again.
Mahalo!
ALOHA ! yui さま
この度はイルカ中学へのご参加ありがとうございました。
とっても素敵なツアー日和だったようですね!
ぜひまたご参加くださいませ。
MAHALO !
| Rating: | |
|---|---|
| Packages: | 07:30出港プラン |
| Attended as: | Couples |
| Posted on: | 2019/08/01 |
| Activity Date: | 2019/07/29 |
Reviewed by: 新婚旅行
The instructors were all Japanese, which made it very friendly and enjoyable! I also saw dolphins, and I was very satisfied.
インストラクターの方々が日本人ばかりで親しみやすくとても良かったです!イルカも見えたし大満足でした。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/07/31 |
| Activity Date: | 2019/07/28 |
Reviewed by: soccermom
Super great experience. Plenty of time to snorkel and a fun sail, as well. The crew makes this outstanding.
| Rating: | |
|---|---|
| Packages: | Afternoon Turtle Snorkel Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/27 |
Reviewed by: Dr. Chris
I had an awesome time snorkeling and would highly recommend the tour. I am not a strong swimmer and was somewhat anxious about the experience. To calm my fears, Cheiko held my hand for the majority of the tour which allowed me to relax and to challenge myself to let go and enjoy the moment. I felt safe and was able to accomplish a personal goal, especially since I love adventure. What a thrilling ride! My nephew accompanied me who had the time of his life as well!
Thank you Chris, Glad you had a good time. Hope we see you again. Dan and Chieko.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/18 |
Reviewed by: Kristin
An amazing time. The highlight of our trip! The staff was so friendly and made the trip super special for us!
| Rating: | |
|---|---|
| Packages: | Afternoon Turtle Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2019/07/30 |
| Activity Date: | 2019/07/27 |
Reviewed by: Quan
Fun, nice view from the sandbar, nice staffs, what a nice experience!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/26 |
Reviewed by: 茶々ジジ
Before it started, there was a lecture about marine life. The instructor explained in simple English, but since my second grader and kindergartener weren't very familiar with English, they seemed quite confused. I think it would have been better if the explanation was given at a slower pace, perhaps with a picture book or something to show. We managed to get through that time, and then it was off to the Dolphin Lagoon. The dolphins were really smart and interacted in various ways. We could touch their bellies, faces, pectoral fins, and tails, and the photographer was ready to capture each child's best shot. We enjoyed it for over 20 minutes, and the kids were very satisfied. We were also able to freely take videos and photos, and of course, we could purchase the snapshots and image data taken by the staff. I thought it was great that the program was designed specifically for the kids, focusing on their perspective. Both of my children agreed that the most fun part of our trip to the Big Island was the Dolphin Quest! We truly had a wonderful time.
始まる前に、海に生物についてレクチャーがあります。簡単な英語でインストラクターさんが説明している様子でしたが、英語にそれほどなじめていない小2と年長なので、けっこうポカンとしていました。もう少しゆっくりとした口調で、絵本とか何か見せながらの説明であれば、なお良かったと思います。なんとか、その時間をやり過ごし、いざドルフィンラグーンへ。いろいろなふれあいのパターンをしてくれて本当にお利口なイルカでした。お腹や顔、胸ヒレ、尾ビレとタッチができ、それぞれの子供のベストショットを狙って、カメラマンもスタンバイ。20分以上、十分に楽しむことができ、子供たちも大満足でした。その様子は、ビデオやカメラで自由に撮ることもできましたし、もちろん撮ってもらったスナップ写真や画像データの購入もできました。子供たちだけのグループで、子供目線でのプログラムが良かったと思います。二人の「ハワイ島旅行で1番の楽しかったこと♪」が「ドルフィン・クエスト♪」で一致!本当に素敵な時間を過ごすことができました。
| Rating: | |
|---|---|
| Packages: | イルカに触る!キッズクエスト<浅瀬/20分> |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/21 |
Reviewed by: Steven
The boat ride to the sandbar and walking out on the sandbar was a great experience. Highly recommend it. Unfortunately, the weather could have been a little better as it rained for a bit. The crew were friendly and provided great commentary as to what to see and do as well as safety features. The snorkeling by the reef was another great experience.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/20 |
Reviewed by: かおりん
I had been to Hawaii many times, so I wish I had participated earlier! I was a bit worried about the sandbar and shooting for the first time, but once I went, I had no worries and just enjoyed it! It was fun, friendly, and smooth. The lunch was delicious, and the staff were cheerful, making for a fulfilling day. I will definitely participate again.
HAWAIIへは何度も行っていたからこそ!もっと早くに参加して居ればよかったと思いまいした。初めてのサンドバーとシューティングで心配もありましたが、行ってみれば何の心配もなくEnjoy!でした。楽しく、親切にスムーズでした。ランチも美味しく、スタッフさん達も明るく充実の一日でした。また、参加させて頂きます。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/29 |
| Activity Date: | 2019/07/23 |
Reviewed by: にむら
The weather had been nice, so I was looking forward to it, but the water clarity wasn't very high. Okinawa and Guam are much prettier. I did encounter a sea turtle, but due to the low water clarity, I couldn't see it very clearly. There were some fish, but it didn't feel like there were many.
天気も良い日が続いていたので期待していきましたが、あまり透明度が高くなかったです。沖縄やグアムの方が綺麗。
ウミガメにも出会えましたが、海の透明度が低いので、あまりクリアには見えませんでした。
お魚さんもいるにはいましたが、たくさんいる感じではなかったです。
Thank you for participating in the tour. The weather was nice, but it was right at high tide, so there were some waves and the visibility wasn't great that day. However, after practicing at the keyhole, we were able to spot a sea turtle right away because it came in with the waves during high tide. That's one of the good points about high tide.
Next time, if you choose to come during low tide, you should be able to enjoy Hanauma Bay with better visibility and lots of beautiful fish. We look forward to your next visit to Hanauma Bay. Thank you very much. Mahalo!!
この度はツアーにご参加いただき、有難うございます。お天気は良かったのですが丁度満ち潮の時間帯でしたので、波もあり透明度は良くなかった日でしたね。ですが、キーホールで練習後、すぐにウミガメさんを見つけられたのは満ち潮の波に乗ってウミガメさんがインサイドに入ってきてくれたからなんですよ。これが満ち潮の良い点でもあります。
ぜひ次回は引き潮の時を選んでお越しいただければ、透明度が良くて綺麗なお魚さんがいっぱいのハナウマ湾を楽しんでいただけるはずです。
またハナウマ湾にお越しいただけることをお待ちしております。ありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Families |
| Posted on: | 2019/07/28 |
| Activity Date: | 2019/07/26 |
Reviewed by: m.k
I was hesitant to join the tour because I'm not a good swimmer, but I'm really glad I participated. I saw a lot of dolphins and experienced emotions I had never felt before. The guide was very supportive, which made me feel safe while swimming. When I later watched the video, I learned that there are many different types of dolphin sounds, which was also enjoyable. I definitely recommend it!
泳ぎが苦手なのでツアーの参加を迷いましたが、参加して本当に良かったです。
イルカを沢山見て経験したことのない感動がありましたし、ガイドさんも親身に居てくださるので安心して泳ぐことが出来ました。
後ほど動画を見返すと、イルカの鳴き声にも沢山の種類があるんだなぁと新たに知ることも楽しいので是非オススメです。
| Rating: | |
|---|---|
| Packages: | GoProレンタル+送迎付きプラン(必ずオプションをお申し込みください) |
| Attended as: | Couples |
| Posted on: | 2019/07/27 |
| Activity Date: | 2019/07/24 |
Reviewed by: とんとことん
I had a wonderful half-day at the dreamlike sandbar, even though I was a bit anxious about bringing my baby. Everyone was very friendly, and I truly enjoyed the experience!
I was thrilled to swim with the sea turtles that come to work every day (laughs). They were so friendly, and my child was excited when a turtle came close and touched me!
The snorkeling took us to some really deep spots, but for small children, they provided large boogie boards with windows (for a fee) to take them along. They also made sure that both parents could participate separately, showing great attention to detail so that everyone could enjoy their time.
Even if you're not confident in swimming, there are other activities available (like paddle boarding), and it's a great recommendation for those who want to try a little bit of everything—walking on the sandbar, snorkeling, and swimming with the sea turtles! The lunch was delicious too (^ - ^).
Although the calendar indicated low tide, we couldn't walk on the beach, so I might have misunderstood how to read it, or perhaps it was just a low tide that didn't expose the sand. Also, it was just before the jellyfish warning period, but we did see a few jellyfish. It's nature, so that's a bit tricky.
All in all, it was a fun experience! Thank you!
憧れのサンドバー、赤ちゃん連れの参加で少し不安でしたが、皆さんとてもフレンドリーで楽しい半日を過ごさせていただきました!
毎日出勤してくる(笑)海亀さんと一緒に泳げたのが感動でした。とても人懐こい亀さんで、海亀さんが近寄ってきて僕に触ったよ!!とこどもが興奮していました。
シュノーケリングも、すごく深いところを行くのですが、小さな子供は窓がついた大きなビート板のようなもの(有料)に載せて連れていけたり、両親がそれぞれで参加できるように配慮してくださっていたり、参加した人が皆楽しんで帰れるような細やかな気配りが随所感じられて素晴らしかったです。
泳ぎに自信がなくても他に遊ぶ道具(パドルボート?とか)があったりしますし、サンドバーを歩いてみたい、シュノーケリングもちょっとしたい、他のアクティビティにも興味があるし、海亀さんとも泳ぎたい!!という、あれこれ少しずつ体験したい方にオススメです!お昼ご飯も美味しかったです(^-^)
カレンダーでは引き潮っぽかったのに砂浜は歩けませんでしたので、カレンダーの見方を間違えたのか、引き潮でも砂浜の出ない引き具合だったのか。あと、くらげ注意のギリギリ手前の日程だったのですが、少しくらげがいました。自然のことなので、その辺は難しいですね。
何はともあれ楽しかったです!ありがとうございました!
Aloha! This is Captain Bruce's Paradise Ocean Tour. Thank you very much for participating. We are very happy to hear that your children enjoyed it as well. We all look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。お子様も楽しんで頂けたようで大変嬉しく思います。
またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/22 |
Reviewed by: krm
the boat ride to the snorkeling site was really good. saw dolphins and flying fish en route.
the snorkeling itself was good but not great. not a large variety of sea life. the water was very choppy. Crew were good and helpful. Food was really bad.
Aloha krm,
We so appreciate your business! I can't imagine how BBQ cheeseburgers disappointed you this much, but we apologize nonetheless.
In terms of our snorkel site, I personally have never had a bad experience, and wish I could have been your personal guide. If anyone out there reads this review before they come out on a trip with us, just know that any crew member is happy to verbally guide you to some of the best areas to snorkel at our exclusive site.
Finally, sometimes the ocean is choppy. We couldn't run a company like ours if that were a consistent state of our shoreline waters, but it does happen, and is beyond our control. We are always ready with remedies for motion sickness though!
Thank you again for your feedback. We hope that you'll give it another try some day.
| Rating: | |
|---|---|
| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/22 |
Reviewed by: Dave
They take you just off the beach in Waikiki where the turtles roam. We saw at least 10 turtles on our trip. The cold beverages after the trip were also refreshing. The crew were awesome and helpful for those first timers.
| Rating: | |
|---|---|
| Packages: | Morning Snorkel Sail (2 hrs) - 100% Capacity |
| Attended as: | Families |
| Posted on: | 2019/07/26 |
| Activity Date: | 2019/07/12 |
Reviewed by: MIHO
I usually don't get motion sickness, but the boat was rocking quite a bit, and I got seasick. I was pleasantly surprised to see turtles while snorkeling. In fact, there were five of them swimming around, which was truly moving.
普段乗り物酔いをしないんですが、船がかなり揺れて船酔いしました。シュノーケルは期待してなかったカメに会えて良かったです。しかも5匹も泳いでて、それは感動しました。
| Rating: | |
|---|---|
| Packages: | 【期間限定!】基本プラン |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Reviewed by: ぬこ。
It was a day with high waves and quite murky water, but the dolphins seemed to be in a good mood, coming close multiple times, allowing us to see them both on the surface and underwater.
Also, the love that our guides, Ray and Daisuke, had for the dolphins was wonderful. They prioritized not making the dolphins uncomfortable, which I believe is a rule we must follow when interacting with wild dolphins.
Since the tour takes place in an area where you can't touch the bottom at all, you'll float in a wetsuit, and Ray and Daisuke provide maximum advice and support. However, to fully enjoy this tour, I think it would be more fun if you try snorkeling in shallow waters or have the guts to dive in without being able to touch the bottom.
Thank you to the dolphins who healed us, to Ray and Daisuke for the opportunity, and to everyone who participated! ✨
波が高く、結構水が濁っていた日でしたが、イルカの機嫌がよかったようで、何回も近くに来てくれてたくさん海面でも海中でも見ることができました。
また、ガイドのレイさんとダイスケさんのイルカに対する愛がとても素敵でした。イルカに嫌な思いをさせないことを最優先にする、それは私たちが野生のイルカと触れ合うにあたって守らなきゃいけないルールだなと思いました。
全く足なんてつかない海域でのツアーになるので、ウェットスーツで浮きますし、レイさんとダイスケさんが最大限のアドバイスとフォローもしてくださりますが、このツアーを楽しみ切るならシュノーケリングは浅瀬で楽しんで経験してみたり、足つかなくてもどんとこーいくらいのガッツがあるとより楽しいツアーになると思います。
癒してくれたイルカとその機会をくれたレイさん、ダイスケさん、一緒に参加した方たち、ありがとうございました✨
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン<1名様申し込み> |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/14 |
Reviewed by: ぬこ。
The day of the tour had low visibility and was a bit murky, but four manta rays approached us repeatedly, coming so close that they almost touched us, which made for a very satisfying experience. I was worried about whether we would see them since they are wild animals, but it turned out great. The guide was attentive, explaining the manta rays' ecology and checking on us regarding seasickness.
On the way back, similar to the outbound trip, the boat sped back in about 20 minutes, which was a bit chilly. It was reassuring to have two bath towels for drying off and as a windbreaker. I planned to change at a public restroom after the tour, but it was closed, so I couldn't change... I think it's best to prepare to absorb some water with a towel and wear something over it for the ride back.
参加日は、透明度があまり高くなく濁り気味な日でしたが、4枚のマンタが代わる代わる何回も接近して、目の前スレスレやマンタから触れてくるぐらい近くに来てくれたので大満足なツアーになりました。
野生相手なので、会えるかどうかを心配していましたがよかったです。
ガイドの方もマンタの生態の説明から、船酔いなどどうかも色々気にしてくださっていました。
帰りは行きと同様にビュンビュン船を飛ばして20分程度かけて帰ることもあり寒めです。体を拭く用とちょっと風除け用とバスタオル2枚あると安心でした。終わってから公衆トイレで着替えようと思ったら閉まっていて着替えられず…タオルである程度水を吸収させて上から羽織って帰るくらいの準備がいいように思います。
ALOHA! Nuko. Thank you for participating in Manta University this time. It’s such a lucky experience to get so close to wild animals!
We all look forward to your next participation. MAHALO!
Dolphin Office
ALOHA ! ぬこ。様
この度はマンタ大学へのご参加ありがとうございました。
野生の動物にこんなに近くで会えることがとってもラッキーですよね!
またのご参加スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/13 |
Reviewed by: SEN
I had been curious about it for a long time, and this was my first time participating. The sandbar is a wonderful place made up of coral deposits, and standing there gave me a truly strange feeling. We took photos and played beach volleyball with other participants, and before we knew it, it was time for the BBQ hamburger lunch. The hamburgers we made ourselves, topped with pineapple and other ingredients, were exceptional when eaten on the boat.
After that, we went turtle watching from the boat, and then it was time for snorkeling at the snorkeling point. Unfortunately, the visibility wasn't that great, but we encountered turtles underwater, which was incredibly exciting. The Japanese-speaking female guide was friendly, and for some reason, it felt like my family was being slightly marked, but she helped liven up the atmosphere on the boat, and we had a great time.
ずっと気にはなっていたが、今回初めて参加しました。
サンドバーは素敵な場所でサンゴの堆積で出来ている浅瀬という事で、そこに立てば何とも不思議な感覚がありました。写真を撮ったり参加者でビーチバレーをしたりしましたが、あっと言う間にBBQハンバーガーランチとなりました。自分たちでパイナップルなどトッピングして、船の上で食べるハンバーガーは格別なものでした。
その後ウミガメのウォッチングを船上から行い、シュノーケリングポイントでシュノーケリングになりました。
残念ながら視界はそれほど良くありませんでしたが、水中でもウミガメに遭遇し、大興奮でした。
日本語ガイドの女性の方も、気さくな方で、何故か我が家族が少しマークされていた感はありますが、船上も盛り上げていただき、楽しいひと時を過ごせました。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/24 |
Reviewed by: SEN
Two years ago, I was able to encounter manta rays in astonishing numbers, but unfortunately, this time we didn't see many. Additionally, the waves were high, which made my wife feel a bit seasick, which was also disappointing. However, since we are dealing with nature, there's not much we can do about that, and it reaffirmed that our previous experience was wonderful. I thought the staff's hospitality was good, and it would have been nice if we had a bit more luck.
一昨年参加時は驚くほどマンタに遭遇出来ましたが、今回は残念ながら、数は多く見れませんでした。
また、波も高かったので、妻は若干船酔い気味だったのも残念でした。
でも、自然を相手にしているので、この辺りはどうしようもないし、前回が素晴らしい体験だったのだと再確認出来ました。
スタッフの方のホスピタリティは良かったと思いますし、私たちにもう少しラッキーがあれば良かったかな。
Aloha! Sen,
Thank you for participating in Manta University. Since these are wild animals, the number you can see varies each day. It seems you were very lucky during your last visit! We hope you will join us again. All of our staff are looking forward to welcoming you back.
Mahalo!
Dolphin Office
ALOHA ! SEN様
この度はマンタ大学へのご参加ありがとうございました。
野生の動物なので、どれくらい見れるのかは毎日異なります。
前回ご参加頂いた時はとってもラッキーだったようですね!!
ぜひまたご参加くださいませ。スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 送迎なしプラン |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/20 |
Reviewed by: ハワイ大好き
The guide and the cameraman shared many enjoyable stories. Seeing over 50 wild dolphins swimming right beside us was truly moving. The sound of the dolphins was also soothing. Meeting the wild seals, of which there are only 1,300, was a rare experience. I would love to use this service again.
ガイドさんやカメラマンさんが、楽しいお話を沢山してくれました。野生のイルカは50頭以上!すぐそばで泳ぐのは、感動的です。イルカの声も癒されます。1300頭しかいない野生のアザラシに会えて、貴重な体験でした。また利用したいです。
ALOHA! Thank you for participating in the Dolphin Middle School program. It was very lucky to meet wild dolphins. It seems that you also encountered seals that day, which became a topic of conversation at the Dolphin Office! We sincerely look forward to your next participation.
MAHALO!
Dolphin Office
ALOHA! ハワイ大好き 様
この度はイルカ中学へのご参加ありがとうございました。
野生のイルカたちに会えることも、とってもラッキーですが。
この日はアザラシとも出会えたようで、イルカオフィスでも話題になりました!
またのご参加、スタッフ一同心よりお待ちしております。
MAHALO !
イルカオフィス
| Rating: | |
|---|---|
| Packages: | 【サマーキャンペーン】大人2名様で子供1名様半額! |
| Attended as: | Families |
| Posted on: | 2019/07/25 |
| Activity Date: | 2019/07/22 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for your valuable feedback, Misa. Unfortunately, the contracted ship we had arranged became unusable due to an unexpected breakdown, and due to insurance issues related to the vessel, we were unable to use any ships other than the contracted one. As a result, our customers had to wait and ultimately could not participate in the tour. I sincerely apologize for the significant inconvenience caused despite the valuable time you dedicated to us.
Misa様 貴重なご意見をありがとうございます。手配していた契約先の船が急遽故障により使用できなくなり、また、船舶に関わる保険の都合により契約先以外の船を使用することも出来ず、結果お客様にはお待ちいただいた挙句ツアーにご参加いただくことが叶わないという事態となってしまいました。貴重なお時間をいただいたにも関わらず、多大なご迷惑をお掛けしてしまいましたこと、改めて深くお詫び申し上げます。