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Big Island
Great experience!!!! Tour guide was very knowledgeable, experienced, super friendly, and accommodating! Loved this!
We are happy you enjoyed the tour. Hope you will join us again!
Mahalo,
Jeannie
Kailua Bay Charter
The Glass Bottom Boat
We participated as three siblings, and all of us were able to stand. The teachers were very kind and taught us well. Although none of us could speak much English, they used very simple words and gestures to communicate, so we didn't have any trouble.
姉弟三人で参加しましたが、全員立てました。
先生たちが、とても親切に教えてくれます。３人ともほとんど英語が話せませんが、ごく簡単な言葉やジェスチャーを交えて教えてくれるので、困りませんでした。
Translated by OpenAI
The feeling of tension and excitement alternated, making it an hour that flew by in no time! If I have the chance, I definitely want to try it again!
緊張と興奮の感覚が交互に交錯してあっとゆう間の一時間でした！機会があれば是非もう一度トライしてみたいと思います！
Translated by OpenAI
I felt uplifted when I was given a lei upon entry! The all-you-can-eat and all-you-can-drink options, along with the show, were fantastic!
入場時にレイをかけてもらって、気分が上がりました！
食べ放題、飲み放題でショーも見れて最高でした‼︎
Translated by OpenAI
Best thing we did in Islands. Great staff. Doors off small helicopter was of course windy, but also awesome.
We arranged our dinner plans through Veltra for a great luau experience which was spectacular.
We came to Hawaii for our honeymoon.
Everyone at the luau were very friendly in greeting everyone and keeping us posted on the weather which ended up being nice vs pouring rain.
I hope we can come back again with our kids.
Wonderful luau!! Would highly recommend!! Came here with my brother who was visiting and we had a blast. Mahalo!
We liked it very much. The narratot, the history, the various outfits, the sincerity of all who performed. And yes, the food was good.
I had a wonderful time. The food was also very filling! However, since I am learning hula, I participated with the image of the best hula dancers in mind, so I felt a bit unsatisfied.
楽しいひと時を過ごしました。ご飯もボリューム満点！
ただ、フラを習っているので、最高のフラダンサー達をイメージして参加してしまったので、少し物足らない感じがしてしまいました。
Translated by OpenAI
It was amazing, the good was great and entertainment was excellent
Crew members were great, accommodated 6 toddlers very well! Friendly and professional. Great live music and guided tour. Food was excellent and we got to see a school of dolphins swim along with us! Would recommend for sure!
I was able to see the dances of each island in the Pacific, learning about their similarities and differences. There were also efforts made to ensure participants enjoyed themselves, such as celebrating birthdays and cheering together.
The meals offered a considerable variety, and even taking small portions resulted in quite a large amount. As mentioned in previous experiences, the order in which you go to get food is determined by your seating, so it’s not an all-you-can-eat situation from the start time. It might have been tough waiting and getting hungry (laughs).
If you don’t have the opportunity to see traditional shows (or have never eaten traditional cuisine) during your stay, I think this is a great option.
太平洋の島々のそれぞれの踊りを見せてくれて、似たところ違うところを知ることが出来ました。参加者の誕生日を祝ったり、一緒に掛け声をかけたりなど参加者が楽しむための工夫もされています。
食事は結構な種類があり、少しずつ取ってもかなり大量になります。前の体験談にもあるように席によって食事をとりにいく順番が決まっていますので、スタート時刻から食べ放題と言う訳ではありません。待っている間におなかへってツラかったかな（笑）。
滞在中に伝統的なショーを見る機会がない（または伝統料理を食べたことがない）なら、いいとおもいます。
Translated by OpenAI
The front seat of the doorless helicopter was by the window.
The endless expanse of lava fields.
The active crater is still erupting.
Since it was daytime, I couldn't see the bright red lava very well, but the long-awaited aerial journey to the ocean entry was amazing!!
ドアなしヘリの前座席 窓際でした
どこまでも続く熔岩の大地
今も活動している噴火口
お昼間なので真っ赤な溶岩はあまり見れませんでしたが、念願のオーシャンエントリーまでの空の旅は最高でした！！
Translated by OpenAI
Very exciting to see the dolphins on our outing as well as the tropical fish below. The guide was very knowledgeable and provided lots of info on what we were seeing! Excellent outing.
Thank you so much for your nice review. Glad you enjoyed the tour.
Mahalo!
Jeannie
My first snorkeling experience with dolphins was exhilarating. We traveled to the spot by boat, and the weather was perfect, making the journey even more enjoyable! Once we arrived, the guide observed the dolphins' movements and chose the best spot for us to dive in. Dolphins swam right in front of us, and as I looked around, I spotted a mother and baby dolphin below me. They even came close to me, which was incredibly exciting. The guide swam with the dolphins, and it was truly amazing. I definitely want to do this again when I visit the Big Island!
初のイルカとのシュノーケリング、ワクワクで参加。
ポイントまで、ボードで移動。天気にも恵まれて移動中も気分は最高‼️
ポイントについて、ガイドの方がイルカの動きを見て、ベストな所でダイブイン。目の前をイルカが通過したり、周りをキョロキョロしてると、自分の下の方に親子連れのイルカがいたり、自分の近くまで近寄ってきたりと大興奮です。ガイドの方は、イルカと一緒に泳いだりしていて、本当に凄かった。
またハワイ島に行ったらやりたいと思いました。
Translated by OpenAI
The trip took too long time for nothing, visiting some stores which mean wasting time & money! also you can't see that much Lava in the morning!!! only the smoke! The guide was too knowledge but talking a lot which cause me headache! Since the tour started till finished he was talking no relaxing! after we finish the park he took us to the mall for 45 min!! It's totally wasting time, I prefer to go by car alone and see a lot of sight rather than this tour!!
We enjoyed the Island Breeze Luau. We were seated with a great group of people and enjoyed talking with them.. The show was very well done. The fire dancer at the end was especially good. The food was very good and had a lot of choices on the buffet.
It was a great snorkeling experience. They did a great job all around. Seeing Dolphins is a guarantee. They hang out just off the coast on the way to and from the snorkeling location. The food they served was great and included (breakfast/lunch). They provide some drinks for free with the food. Any smoothies or alcoholic drinks you must pay for and there is a bar on the boat for that. They provide rash gaurds, towels, fins, snorkels, various floatation devices (noodles, boards, etc...). I did start feeling a little sea sick and missed out the last 15 min of water time before we headed back. So I would recommend taking some Dramamine if you get motion sickness.
We used this for our honeymoon! We stayed at Hilton Waikoloa Village and also made reservations for a show.
We had booked premium seats, but after reading reviews, we learned that if you don't arrive early, you won't get good seats. So even though the meeting time was 5 PM, we arrived at 4:45 PM. We were guided to the very front of the long table, right in front of the stage. The seating is really based on the order of arrival. If you want to see up close, it's better to line up early!
They also guided us to the food quickly, so we were able to eat without waiting! However, since it was a buffet, if others who were not in the premium seats were still on their first round, it was hard to go back for seconds. So if you're a big eater, I think it's better to take two plates at once!
Drinks were ordered at the table, which was convenient! Most of the options were cocktails, and my husband only had Corona beer.
The narration for the show was all in English! If you don't understand English, you won't have any idea what they are talking about. It was really just for viewing. My husband didn't understand any English, so it felt like just watching the show for him.
ハネムーンで使用しました！ヒルトンワイコロアビレッジに宿泊し、ショーの予約もしました。
プレミアム席の予約をしていましたが、クチコミをみてその中で早めに行かないといい席にならないとのことだったので17時集合でしたが16:45には集合しました。長机の一番前、ステージ真ん前へ案内してもらいました。席の案内は本当に来た順です。真ん前でみたいのであれば早めに並んだ方がいいですよ！
料理も早めに案内してくれたので、待たず食べることができました！ただ、ビュッフェですが2回目を取りにいくには他の人がまだプレミアム席ではない人がまだ1回目だと全然取りにいけないので、ものすごく食べる方は2皿持っていった方がいいと思います！
ドリンクは席での注文なので楽でした！ほとんどカクテルばかりで旦那はコロナビールオンリーでした。
ショーのナレーションは全て英語！英語がわからないと何を話しているか全くわからず。本当に鑑賞のみです。旦那は英語が全くわからなかったので、ショーのみって感じでした。
Translated by OpenAI
Reserving with a higher budget was definitely the right choice! I was able to see a powerful show from the front row, which was fantastic. The staff were very friendly and even took videos on my phone, allowing me to create great memories. The meal was also very satisfying, leaving me completely full. 😊
予算を高い方で予約したのは大正解でした！
最前列で迫力のあるショーを見る事ができてとても良かったです。スタッフの方もとてもフレンドリーで携帯で動画を撮ってくださり良い思い出を残す事が出来ました。食事もお腹いっぱいになるほどで大満足でした(^^)v
Translated by OpenAI
I was really able to swim with dolphins! On the day I participated, we encountered dolphins right after the boat left the port. I was surprised to see dolphins swimming in such a place! Under the guidance of Daisuke, who loves dolphins, we positioned the boat well and entered the water, but it was challenging to avoid splashing when entering. Timing for the dolphins to come was also tricky, so it seems important to keep your face in the water and look around while you're in the sea. There were two divers, but I think practicing to swim to some extent beforehand would allow you to swim more with the dolphins. The baby dolphins were jumping on the surface and were incredibly cute! Above all, when I heard the dolphins' voices underwater, it felt mystical. I can't guarantee it, but they really work hard to help you swim with the dolphins, so I believe it's definitely worth participating if you want to swim with them!
本当にイルカと泳ぐことができました！
今回参加した日は港から船が出たすぐの部分でイルカに会うことができました。こんなところで自然のイルカが泳いでるの！？とビックリしました。イルカ大好きダイスケさんの指示のもと船を良い部分に付けて海に降りるのですが、着水時に水しぶきが出ないようにしなければいけずそれが難しかったです。イルカが来るタイミングも難しいので海にいるときは常に顔を水につけてキョロキョロすることが大事みたいです。ダイバーさんは二人いましたがある程度泳げるように練習しておくとよりイルカと泳げると思います。イルカは赤ちゃんイルカがたくさん水面を跳ねててとても可愛かったです！何より海の中でイルカの声を聞けたときは神秘的なものを感じました。絶対とは言いませんがイルカと泳げるようかなり頑張ってくれるのでイルカと泳ぎたい方はぜひ参加する価値ありだと思います！
Translated by OpenAI
We were able to enjoy ourselves fully as adults because the staff also took care of the children and grandmother. I'm grateful to the wonderful staff. We had the chance to meet many dolphins and had enough time to swim, creating the best memories!
子供と祖母の面倒も見て頂けたので大人も存分に楽しめて、素敵なスタッフさん達に感謝です。
沢山のイルカに出会える事が出来て、十分な時間泳げ最高の思い出が作れました！
Translated by OpenAI
This was my second time at the luau show, and both adults and children enjoyed it. Among the performances, the fire dance was particularly impressive and definitely worth seeing.
今回で2回目のルアウショーでしたが、大人も子供も楽しめました。
その中でもファイヤーダンスは見応えがあり、一見の価値ありです。
Translated by OpenAI
Very clean and comfortable helicopter. Pilot had a great soundtrack and was very good at making sure we all got a good view of everything. Staff was efficient and knowledgeable.
We enjoyed the flight a lot. The flight without doors is realy special. The pilot flight direct over the crater with magna and we can made beautiful pictures and feel the cold wind and the hot magna!
I was able to see so many dolphins, and it was very moving and fun. I definitely want to participate next time.
こんなにたくさんのイルカを見ることが出来、とっても感動、楽しかったです。
次回の是非、参加したいです。
Translated by OpenAI
Great time , interesting island history, great crew
This is not just about the tour content; it's a bigger issue. I used your service in August, and although I made a proper reservation for four people from Japan, only two reservations were actually confirmed, and the remaining two ended up being walk-ins on the day of the tour. Due to the pricing situation, I emailed Veltra after returning home, but I have been ignored regarding this matter. I will not be using this company in the future.
ツアー内容どうこうの話ではなく、それ以前の問題です。8月にお世話になったのですが、日本からきちんと4名の予約をしていったのに、実際予約が2名分しかとれていなく残りの2名は当日予約になってしまいました。料金の兼ね合いもありveltraさんに帰国後メールを入れましたがそれに関しては無視されています。今後この会社を使うことはありません。
Thank you very much for participating in the tour.
However, we sincerely apologize for the inconvenience caused during your trip.
As mentioned in a separate email, your reservation was made for four people in our system, but it seems that the operating company mistakenly secured seats for only two people. Our staff noticed on the day of the tour that your reservation was for four people and that you had paid for it, and they canceled the additional two seats on the spot.
It is truly regrettable that what should have been a wonderful memory from the snorkeling cruise turned into a bitter experience due to our reservation management error. We also apologize for the delayed response to your review. We have taken strict measures to ensure that the operating company does not cause any inconvenience to customers due to such reservation errors in the future.
We take your feedback seriously and, together with the operating company, will strive to improve our services further. Thank you very much for your valuable feedback amidst your busy schedule.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、せっかくのご旅行中にご不便おかけし、大変申し訳ございませんでした。
別途メールにてご連絡させていただきましたが、お客様のご予約ですは弊社のシステム上では4名様にてご予約いただいておりましたが、催行会社側にて誤って2名様で席を確保していたようでございます。当日中にスタッフがお客様のご予約が4名様でお支払されていることに気が付き、追加でご予約いただいた2名様分につきましてはその場でキャンセルしたとのことでした。
せっかく楽しみにしていただいたシュノーケリングクルーズであったにも関わらず、予約管理不備により良い旅の思い出になるべきところが苦い思い出へ変わってしまったこと大変心苦しく感じております。また体験談にご投稿いただいたにも関わらずご返信が遅くなりましたことお詫び申し上げます。催行会社にはこのような予約不備にてお客様にご迷惑をおかけすることがございませんよう厳重注意させていただきました。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Translated by OpenAI
After watching Miho Kanno on television, I really wanted to join a doorless helicopter tour. Before the tour, we received a thorough briefing, which made me feel secure about getting on the helicopter. Since it was my first time in a helicopter, I expected some turbulence, but it felt smooth as if gliding over the water, so I had no anxiety. I was able to see the lava flowing into the ocean and the steam rising, as well as feel the hot winds. Additionally, we had a bird's-eye view of waterfalls like Rainbow Falls, and my family of three is thrilled to have had the best experience of our lives. After the tour, my wife thanked me for giving her the front seat. According to her, the front seat was the best. Next time, I want to let my daughter sit there. I definitely want to recommend this tour to my friends. Thank you very much.
菅野美穂さんのテレビを見て、どうしても扉なしのヘリツアーに参加したくなりました。ツアー前に丁寧にブリーフィングしていただき、安心してヘリに乗ることができました。初めてのヘリでしたので、揺れることを予想していましたが、水面を滑るような感じで不安はありませんでした。期待していた海に溶岩が流れ込み水蒸気が立ち上るところや溶岩の流れ、その熱風を肌で感じることができました。さらに、レインボーフォールなどの滝を俯瞰することができ、人生最高の体験をできたと家族3人喜んでいます。ツアー後、妻から前の席を譲ってくれてありがとうと感謝されました。妻曰く、前の席は最高だったよとのことです。今度は娘に座らせてあげたいです。友人にも是非紹介したいツアーです。ありがとうございました。
Translated by OpenAI
I've done 3 or 4 luaus in my day. This was the best. The service was top notch. I had one of the attendees watch my infant son while we went for food. My 4 year old daughter danced up a storm while watching the professional dancers and the other patrons where kind beyond belief.
Could not have gotten a better experience.
