Reviewed by: とんちゃん
We were the only Japanese couple, so we received dedicated care from a Japanese female guide, which allowed us to enjoy the experience without any worries. We were very satisfied with both the kayaking and snorkeling. She took many photos for us, and by the time we returned to the hotel, they had already been sent to us.
Before we left, she also provided information about a nearby Japanese-owned coffee plantation, making it a wonderful day. Thank you very much.
日本人は我々夫婦だけだったので、日本人女性ガイドさんに専属でケアして頂き、全く不安なく楽しめました。カヤックもシュノーケリングも大満足。写真もたくさん撮って頂き、ホテルに戻る頃にはもう送って下さってました。
帰り際に近くの日本人経営の珈琲園情報も教えて頂き、とても良い一日となりました。
有難うございました。
| Rating: | |
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| Packages: | 海中洞窟探検付き!午前プラン |
| Attended as: | Couples |
| Posted on: | 2024/07/10 |
| Activity Date: | 2024/07/08 |
Reviewed by: Brian
Caprain Lauren was great. Informative, helpful,and professional. We saw pilot whales, sea caves, a turtle, and of course...the snorkeling.
Both spots were great and we had PLENTY of swim time.
Thanks for a great trip!
| Rating: | |
|---|---|
| Packages: | 4-hour Deluxe Morning Adventure (2 Snorkel Stops) |
| Attended as: | Couples |
| Posted on: | 2024/07/09 |
| Activity Date: | 2024/07/07 |
Reviewed by: パンダ
I arrived on time, but there was not much guidance, and I didn't know what to do. I was flustered and confused about the drinks as well. It's understandable that Japanese isn't spoken, but the staff didn't have any smiles either. After it started to rain, there was no guidance, so I returned to my room.
I think the meal was Hawaiian cuisine, but the taste was just okay. I was a bit disappointed.
時間通りに行きましたが、案内があまりなくどうしていいかもわからず、ドリンクも何も分からずあたふたしました。日本語が通じないのは仕方ないけどスタッフも笑顔もないし。雨が降り始めてからの案内もなく部屋に戻りました。
食事もハワイ料理だと思いますが、味もいまいち。少しガッカリでした。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2024/07/08 |
| Activity Date: | 2024/07/05 |
Reviewed by: 妖精さん
The staff were very friendly. The water clarity at the snorkeling spot wasn't as good as I had hoped, but I was able to encounter sea turtles and manta rays, which made it a lot of fun.
スタッフ皆様、大変親切でした。シュノーケリングスポットの海の透明度は期待したほどではなかったですが、ウミガメやマンタにも遭遇できて、大変楽しめました。
| Rating: | |
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| Packages: | 09:00/12:45出港(シュノーケル1か所) |
| Attended as: | Families with Young Children |
| Posted on: | 2024/07/07 |
| Activity Date: | 2023/08/11 |
Reviewed by: Maki
The sea, kayaking, and snorkeling were all amazing.
Thanks to the attentive Japanese guide, I was able to enjoy everything without any stress.
I definitely want to go again!
海もカヤックもシュノーケルもすべてが最高でした
日本人ガイドさんの細やかな対応あり、無理なく楽しむことができました
また是非いきたいです
| Rating: | |
|---|---|
| Packages: | 海中洞窟探検付き!午前プラン |
| Attended as: | Couples |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/06/19 |
Reviewed by: Maki
It was a day without a Japanese guide, but I still had a great time.
I got to see manta rays up close, which was amazing.
The service at Dolphin University in Honolulu, where there was a Japanese guide, was much better, so compared to that, it was a bit disappointing.
日本人ガイドがいない日でしたが、楽しめました
マンタがすごく近くで見れて最高
ホノルルの日本人ガイドがいたイルカ大学の方がサービスはかなり良かったので、そこと比べてしますと少し残念
| Rating: | |
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| Packages: | 1便プラン |
| Attended as: | Couples |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/06/18 |
Reviewed by: D Rock
Knowledge guide. Showed us landmark’s and had great snorkeling.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/06/18 |
Reviewed by: Kara
We were a bit nervous about being in the water at night, but not to worry as the guides make the whole evening experience comfortable!
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/12 |
Reviewed by: Kara
At this time its the only way down, and this valley is one you are not going to want to miss!
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/09 |
Reviewed by: Kara
What a wonderful afternoon, the water conditions in Kona are better than I have seen in many islands!
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/08 |
Reviewed by: Kara
It was such a fabulous and unreal experience, the scared part left my body right when we started seeing the rays as they are so gentle!
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel with Sunset Cruise |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/08 |
Reviewed by: CH
Show was great! Service did their best. I was not pleased with set up & quality of how things were presented & for food & drinks.
| Rating: | |
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| Packages: | Premium Package - Alii Seating |
| Attended as: | Couples |
| Posted on: | 2024/07/04 |
| Activity Date: | 2024/07/02 |
Reviewed by: うさぎ
After gathering at the designated store, we all got into a jeep and headed to the location. Waipi'o Valley can only be accessed by those recognized by the country, so tourists must join a tour to visit (although it can be viewed from the observation deck).
During the tour, we crossed rivers in the jeep, received explanations about the plants, and sometimes stopped to observe wildlife, allowing us to have various experiences. While Hawaii is strongly associated with the ocean, this trip made me realize that there are jungles like this as well.
指定のお店に集合した後、みんなでジープに乗って、現地に向かいます。
ワイピオ渓谷は、国で認められた人しか立ち入るかとができないので、旅行客はツアーに参加しないと行くことができません(展望台から見ることはできます)。
ツアー中は、ジープで川を渡ったたり、植物の説明を受けたり、時には立ち止まって、野性動物を見たり、と様々な経験をさせてもらいました。海のイメージが強いハワイですが、このようなジャングルもあるのだと感じることができる旅でした。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2024/06/24 |
| Activity Date: | 2024/06/01 |
Reviewed by: Lydia
My 8 year old grandson was taught by Mitch how to snorkel so he could enjoy the manta rays. The grandkids
said it was awesome and I agree! It’s a must to do. The crew was extremely professional and safety conscious.
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/24 |
| Activity Date: | 2024/06/22 |
Reviewed by: Elaine Elliot
The site for the luau was gorgeous. The food was excellent. We couldn't see the show at all because we were in the back and had kids , although none of us could see it. We left early. We haven't gotten our pictures because we didn't get a chance to do it quick enough. The old method of bringing to the guests was better.
| Rating: | |
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| Packages: | Standard Luau Package |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/21 |
| Activity Date: | 2024/06/19 |
Reviewed by: Steve O
Miles was great, made it safely to all areas. We are novice kayakers and did just fine out in the open ocean. Great experience!
| Rating: | |
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| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Couples |
| Posted on: | 2024/06/18 |
| Activity Date: | 2024/06/16 |
Reviewed by: Kara
crystal clear waters, lots of reef and fish!! wonderful experience
| Rating: | |
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| Packages: | 3-hour Captain Cook Cruise (1 Snorkel Stop) |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/30 |
Reviewed by: Montgomery Trip
This shuttle tour is absolutely amazing!! Our guide, Kaleo, was extremely, knowledgeable, courteous and funny! He and his family live in the Waipio Valley and his pride of the history of this historic place shines through! In the beginning of the tour he stops at the Sacred Rock and prayed in his native language for our safety. The ride is very steep and very rocky. Along the way, he stopped the vehicle and lucked chameleon off a bush and allowed each of us to hold it. What a treat! At the bottom of the valley we saw wild Spanish horses, Belladonna flowers, Sleeping Hibiscus and Kaleo explained the history of the Taro plants It was like stepping into Jurassic Park. We saw the most magnificent Hehelava Falls and the Kohala cliffs. We road through rivers also. This tour was one of our best adventures of our trip and one of our favorite memories. We felt very safe with Kaleo as he lives in the valley and travels the road daily. Mahalo Safari Shuttle Tours and A Hui Hou!
| Rating: | |
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| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/06/07 |
Reviewed by: Hsu
The Kealakekua Snorkel Tour is very well-organized. It takes about 30 minutes to reach the bay, which is incredibly beautiful. The staff on the boat are very friendly and provide support and assistance when needed. The coral and tropical fish in the bay are stunning, and it's very easy to observe the underwater scenery.
| Rating: | |
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| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Couples |
| Posted on: | 2024/06/12 |
| Activity Date: | 2024/06/07 |
Reviewed by: Jody
This was such an amazing experience that I hardly know where to begin.
I can't say enough about Jen, who was our guide. From the moment we met her at 7:30 am (she was early to pick up near our residence) until she dropped us back home ~12 hours later, she made the trip such a positive experience. She was very personable and easy for my husband and I to chat with us as we made the ~1.5 hr drive to pick up the rest of the passengers in Hilo.
She was constantly pointing out areas of interest and sharing background information and context so that we could fully appreciate the sights of the Volcano park.
The 3 mile hike was great, and it was so interesting to spend time on the caldera floor, although I will admit that the trek back up truly tested my stamina!
All in all, an amazing day!
| Rating: | |
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| Packages: | Elite Volcano Hike from Kona Hotels |
| Attended as: | Couples |
| Posted on: | 2024/06/11 |
| Activity Date: | 2024/05/18 |
Reviewed by: Jody
This was an amazing experience taking us deep into the Waipio Valley. This shuttle is almost the only way to explore the Waipio Valley, which is something NOT to be missed in touring the Big Island of Hawaii.
Our driver (unfortunately forgot his name; were on the 1st morning tour on 5/9/24) was extremely proficient in navigating the exceedingly steep terrain and making us feel safe and calm. He pointed out areas of interest, and made frequent stops for us to get out of the van and take pictures.
We highly recommend this tour!
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Couples |
| Posted on: | 2024/06/11 |
| Activity Date: | 2024/05/09 |
Reviewed by: Okei
I participated alone during my stay in Hilo. It was great to find a Mauna Kea tour departing from Hilo, as they are not easy to come by. The scenery while driving through Mauna Kea felt like I had arrived in another world. The sunset and the evening glow were wonderful. The starry sky was also breathtaking, with the Scorpius and the Southern Cross clearly visible. I'm not good at English, so I listened to the guide's talk while translating it with a translation app. It was a tour that nature lovers would absolutely enjoy.
ヒロに滞在中に一人で参加しました。
ヒロ発のマウナケアのツアーがなかなかなくて、
見つけられて良かったです。
マウナケアの懐を走っている時の景色は、
地球外に来たのではないかと思ってしまうような異空間でした。
また、サンセット、からの夕焼けは素晴らしかったです。
そして星空も、さそり座や南十字星が綺麗に見えて感動しました。
英語が苦手で、ガイドさんのトークは翻訳アプリで翻訳しながら聞いていました。
自然好きにはたまらないツアーでした。
| Rating: | |
|---|---|
| Packages: | 混載プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/06/09 |
| Activity Date: | 2024/06/07 |
Reviewed by: Carol Kromer
This was my second time doing this and it was amazing both times! This time I took my 3-year-old grandson. He was excited up until it was time to get in the water. He started crying and wanting mommy and though she was there she wasn’t planning to get in the pool (I hadn’t paid for her). Anyways, the trainer saw how upset he was and asked him if he wanted to hear the dolphin fart. He stopped crying and watched as she proceeded to make the dolphin make a fart sound. She then offered to let him do it and he did which made him laugh. He then decided the dolphin was pretty cool and ended up petting her and feeding her too. It was so fun spending that time with him and I can’t wait to do it again when my granddaughter is old enough.
Aloha- we are so thrilled that you enjoyed the program so much that you have returned to share the experience with other generations. We love that! Also, happy that the trainer was able to break the ice with your grandson, so that he was able to become comfortable to enjoy it as you do. Mahalo. See you when you bring your granddaughter.
| Rating: | |
|---|---|
| Packages: | 10-min Wee Tots Program for One Toddler (Ages 2-4) + One Adult |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/09 |
| Activity Date: | 2024/05/18 |
Reviewed by: ここぱ
It feels like you can enjoy your meal while watching. The variety and amount of food and drinks are just right. With Alii Seat, you get priority entry and can grab the buffet first, and the staff at your table quickly ask for your drink orders and bring them to you. The show isn't flashy, but you can enjoy it casually while eating and drinking. If you don't understand English, you'll just have to enjoy the atmosphere.
食べながら見るという感じですが食べ物、飲み物の種類と量もちょうど良い感じです。
Alii Seatだと優先的に入れてブッフェも先に取れるし飲み物もテーブル担当の方が直ぐに聞いて持って来てくれます。
ショーは派手さはないですけど飲み食いしながら気楽に楽しめる感じです。
英語がわからなければ雰囲気で楽しむしかないですけど。
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Couples |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/06/02 |
Reviewed by: Hannah Mowers
It was a great experience, all the employees were very informative and friendly. The dolphins are very well cared for. I this was the highlight of my trip. I highly recommend this adventure and I will definitely do this again!
Aloha- we are thrilled that you enjoyed this experience and were able to witness how well cared for the animals are. They are the highlight of all of our days. We look forward to seeing you when you return.
| Rating: | |
|---|---|
| Packages: | 30-min Encounter Deluxe (Ages 10 & Over) |
| Attended as: | Solo Travelers |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/06/05 |
Reviewed by: Lisa
Food was OK, performance not so good, singing was awful. Nice that there is a space for children to run around
| Rating: | |
|---|---|
| Packages: | Standard Package - General Seating |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/08 |
| Activity Date: | 2024/05/31 |
Reviewed by: Kirk
We attended the 9pm experience and it was absolutely worth every cent as well as the late hour. We were completely surrounded by manta rays, there were at least a dozen feeding within inches of the group. There were bottlenose dolphin hunting at the edges of the lighted area and we were even visited by a small shark. Everything a Hawaiian night snorkel should be!
The guides were professional and knowledgeable and truly provided an outstanding experience.
I would recommend a light jacket for the 20 minute boat ride to and from the dive sight if you get cold easily. I was in swim trunks and a long sleeve rash guard and I was fine, but my wife was a bit chilly on the trip back.
We would 100% do this experience again!
ALOHA Kirk! Thank you for sharing your kind words, experience. We're so glad hear you have met dolphin and small shark during Manta ray snorkel as well. We looking forward welcoming you back when yo come to Hawaii.
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkel |
| Attended as: | Couples |
| Posted on: | 2024/06/03 |
| Activity Date: | 2024/05/26 |
Reviewed by: Lenni
We were impressed by the tour guides knowledge of the Valley and the breathtaking beauty of an unspoiled and barely populated part of the island. We saw wild Mustangs, countless birds, streams and experienced seeing the valley upclose. Just seeing the valley from a lookout point doesn’t compare to going down into the valley. Don’t miss out on this shuttle experience, it will leave you impressed!
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Friends |
| Posted on: | 2024/06/02 |
| Activity Date: | 2024/05/31 |
Reviewed by: Gibson Hein
Very informative happy for the presentation given. Was really nice to stop and get out at sights for pictures and to explore. Very welcoming
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Couples |
| Posted on: | 2024/05/27 |
| Activity Date: | 2024/05/25 |
Reviewed by: ヨッキ
When you descend into the gorge, you feel a mystical sensation. Even now, there are people living in the gorge, creating an indescribable atmosphere. From a Japanese perspective, you can feel the presence of gods in the river, mountains, and land. When I shared this with the guide, they said, "This is a special place." There was no Japanese guide available, so I couldn't understand the detailed explanations, but I enjoyed it enough. The quiet atmosphere brings a sense of calm, allowing you to become one with nature and the gods.
溪谷に降りると、神秘的な感覚を覚えます。今も、溪谷で暮らしている方々もいらっしゃって、何とも言えない雰囲気です。
日本人感覚としては、川、山、土地に、神様が居るのを感じます。
ガイドさんに、それを伝えると、「ここは、特別な場所。」と
日本語ガイド無いので、細かい説明は、分かりませんでしたが、充分楽しめます。
静かな雰囲気が、落ちつき、自然と神様達と一体になれます。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2024/05/26 |
| Activity Date: | 2024/05/02 |
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Reply from activity provider
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Aloha! Maki,
Thank you for participating in Manta University this time. I'm glad to hear that you enjoyed the experience of swimming with the manta rays. It's great to know that you have also participated in Dolphin University! Thank you for that. As you mentioned, tours on Oahu always come with a Japanese-speaking guide, but for tours on the Big Island, it may vary depending on the day and the specific tour. If you have another opportunity to join a tour on the Big Island, please be sure to request a Japanese-speaking guide. We will definitely arrange one for you upon request. We sincerely look forward to your next participation, Maki. A hui hou and Mahalo nui!
Aloha! Maki様
この度はマンタ大学へご参加いただきありがとうございました。
マンタと泳ぐ体験を楽しんでいただけたようで嬉しく思います。イルカ大学にもご参加いただいたことがあるのですね!ありがとうございます。おっしゃる通り、オアフ島のツアーでは必ず日本語ガイドがつきますが、ハワイ島のツアーは日によってツアーによってはつかない場合がございます。またの機会にハワイ島のツアーに参加される時はぜひ日本語ガイドをリクエストして下さいね。ハワイ島のツアーはリクエストを頂ければ必ず日本語ガイドを手配いたします。Makiさんのまたのご参加を心よりお待ちしております。A hui hou and Mahalo nui!