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Big Island
We were greeted near baggage claim by a very friendly professional gentleman. Lovely!
The guide was entirely in English, but since the guide was of Japanese descent, I was very grateful for the simple Japanese explanations provided. I was very satisfied to see the beautiful sunset and starry sky. I rated it one star less because I wouldn't be able to obtain the photos taken unless I posted this review (it seems that posting a review is mandatory when booking through Veltra).
すべて英語でのガイドでしたが、日系のガイドさんだったため簡単な日本語で案内していただき、大変ありがたかったです。
綺麗な夕陽と星空を見ることができ、大変満足でした。
星マイナス1としたのは、この口コミを投稿しなければ、撮影いただいた写真を入手できないためです（ベルトラでの申込の場合は口コミ投稿が必須のようです）。
At the summit, temperatures can drop to around 6°C even in August, so a long-sleeved jacket is essential (you can borrow down jackets and ski pants). Since dinner is served early, before 5 PM, I think
頂上は8月でも6℃ほどまで下がるので、長袖の上着は必須です（ダウンやスキーパンツは貸していただけます）。
夕食の時間が17時前と早いため、軽食も持っていくと良いと思います。
Translated by OpenAI
This was an incredible experience for my eight year-old grandson for his birthday. Parker was wonderful and even had the dolphins sing happy birthday to my grandson.
No doubt of the beauty of Hawaii and God’s Creation. Tour Guide (Francis) was excellent…knowledgeable, fun and caring (we had one participant having trouble with altitude so had to return to welcome center taking about 1 hour of the group’s time to go back and travel back up, however, care extended by Francis is to be commended).
Disappointed in that part of the tour was to look through a telescope (explicitly listed as part of the tour) but that did not happen. Vans were “dated” but did the job. Overpriced in our opinion of what the experience provided.
The content of the show was excellent! However, the service at the Hilton hotel was disappointing. When I checked in at Hilton's Kingsland, the concierge advised me to arrive early to secure a seat, but when I actually went, I couldn't enter until the scheduled time. Despite having reserved a premium seat, I was made to wait in the general line. There were people who were allowed to enter preferentially, while we were left waiting and then admitted as general attendees. The event was held at a completely different location than what the concierge mentioned. What is the point of having a concierge??? But the show was absolutely fantastic.
ショーの内容は最高でした！
が、現地ヒルトンホテルの対応はいただけない。
ヒルトンのキングスランドにチェックインの際にコンシェルジュに確認したときは早めに行って席を確保したほうがいいといわれたのに実際に行くと時間まで入れずプレミアムシートを予約していたにも関わらず一般の列に並ばされた。
優先的に入っていく人たちもいたのに我々は待たされた挙句一般で入場。
コンシェルジュの言ってた全く違う場所での開催でした。なんのためのコンシェルジュ？？？
でも、ショーは最高によかったです。
It's better to clearly communicate the details of the ticket.
チケットの内容をきっちりと伝えたほうがいいです。
Translated by OpenAI
Love the dolphins. Was a great experience with my animal loving 9 year old and rest of the family.
We had an awesome time on the Spirit of Aloha sunset cruise with Hawaii Naurical. Our crew was fantastic: knowledgeable, helpful and very funny! We enjoyed everything from food and drinks to the amazing views on the coast. Would absolutely do this again and highly recommend to others. Mahalo for the memories 😊
Really cool experience for the family. Adult kids of 23,21,18 really enjoyed it as well. Very friendly staff, manta rays got within inches of your face and even brushed up against you on occasion. Definitely an excursion that doesn’t take up a whole day or afternoon and you can squeeze in if your looking for something to do after dark
No need to bring a lot. Your not on the boat long so towels and such can stay at the car even
My wife was initially scared to board, but it wasn't too bumpy, and while receiving explanations in Japanese, we were able to see various mountains, volcanic craters, and waterfalls from the helicopter, which was moving. The price was a bit high, but we created wonderful memories that were worth it.
家内は最初乗車するのが怖がっていましたが、
たいして揺れることもなく、日本語での説明をしてもらいながら
色々な山や火口付近・滝などをヘリコプターから見られて
感動しました。
お値段はちょっと高額ですが、それ以上に良い思い出が出来ました。
Be careful of battery drain when filming videos on your smartphone! (I ran out of battery.) I was surprised that there was no turbulence at all during takeoff and landing. I find jet planes scarier.
スマートフォンで動画を撮影するときは電池切れに注意！（私は切れてしまいました）
離陸＆着陸時全然揺れずビックリしました。ジェット機の方が怖いです。
Translated by OpenAI
We had a fantastic time on the nighttime stargazing and sunset tour with James! We learned so much and had a memorable night - the sandwiches, sunset and stars were top notch!
I was able to see a lot of fish, and it was a wonderful experience. My son really remembers how delicious the chips we had on the boat were, to the point that he wanted seconds.
Just as we were returning to the port, there was a tsunami due to an earthquake in the Kamchatka Peninsula, which made us a bit anxious, but they safely returned us without any issues. I feel like I want to participate again.
魚もたくさん見られて、とても良い体験をせて頂きました。
息子は、船上で頂いたチップスが美味しくてお代わりしてしまうほどだったことがすごく記憶に残っているようです。
丁度港に帰る頃にカムチャッカ半島の地震の影響で津波が来たタイミングで、多少慌てましたが、問題なく送り返して頂きました。
また参加したいと感じています。
The ship was larger than I expected, and there were many people participating. Since there was no Japanese support, there were fewer Japanese people, but it was great for us to experience the overseas
思っていたより船が大きくて、たくさんの人が参加されていました。日本語対応ではないので、日本人は少なめでしたが、私たちにとっては海外の感覚を味わえて良かったです。
Translated by OpenAI
I was disappointed with this tour for lack of hospitality, communication and false advertising. The tour guide is not an astronomer or someone who writes articles for astronomy mazagines or even a local Hawaiian. They are very knowledgeable, patient and friendly guides but also lack communication with the tour company. For instance, we had 10 people in our tour and they were told only 6 so he wasn’t prepared with enough hot chocolate or parkas. It may also be the reason he didn’t offer snacks or water to anyone and tried to get more people to drink coffee at 9 pm! I was also disappointed that we didn’t go to the Kona coffee farm as advertised in the itinerary and confirmed when they called. You also have to select your meal prior to arrival or seeing the options which is undesirable. Finally, when they called to confirm they told me not to bring anything - no water, jacket, hiking boots etc since all would be provided and tennis shoes were enough. First off, I came prepared with everything in my luggage but since they said not to bring a big bag or too many items we were underprepared. My son was freezing because the parkas are huge and they were passed out but left for people to get when they were freezing. Our tennis were covered in dirt and sand because we stopped at a beach and walked the sand. I would have to be informed in advance that we’re going to a beach and not the coffee farm and to have proper attire. The stargazing was nice and we saw a lot of stars and constellations but it was not pleasant because of the lack of preparation. I do not recommend this tour. If you book, don’t listen to their advice and come prepared with attire, water and snacks on top of the exorbitant price you pay. Or you could ask to go with the tour that matches the advertisement but I tried that already. Heed the warning. I didn’t and while we don’t regret it we regret the company.
All of the above. Confirm, confirm, confirm!
The air at 4,207 meters was very clear and delicious, and I was able to see a beautiful sunset! A little lower down, I was able to observe the starry sky, and I saw shooting stars and satellites. The cocoa provided was also very tasty, and this was an activity that is hard to experience in Japan, including the environment! The guide was a local person who explained things in both Japanese and English, so I was able to enjoy the tour without any difficulties.
4,207メートルの空気はとても澄んでいておいしく、綺麗な夕日を見ることができました！少し降りたところで星空も観測でき、流れ星や人工衛星を見ることができました。支給されたココアも非常においしく環境も含めてなかなか日本では体験できないアクティビティでした！ガイドさんも現地の方でしたが日本語も交えて説明してくださり何不自由なくツアーを過ごせました。
Translated by OpenAI
The summit was very clear, and both the sunset and the starry sky were beautiful, which made me very satisfied. Since it was a crescent moon, it was 70% visible, so I could see it well, but with a full moon, the moonlight makes it harder to see the stars, so it might be good to check the moon's condition. There were eight Japanese participants, so we had a guide who spoke Japanese, which made it stress-free and very enjoyable.
山頂はとても澄んでいてサンセットも星空もとてもきれいで、とても満足しました。三日月だったので70%の見え方だったのでよく見られましたが、満月だと月の光で星はみえにくくなるので、月の状態を確認するのもいいのかも。日本人が8人参加したので、日本語ができるガイドさんで、ストレスがなくとてもよかったです。
I thought it would be better to confirm the phases of the moon and then decide on the schedule.
月の満ち欠けを確認して日程を決められるなら、その方がいいと思いました。
Translated by OpenAI
Such an amazing experience! Pictures don’t do justice of being up so high above the clouds. The sunset was gorgeous, the sandwich was good, the stars were incredible!
Shoyo was very kind and took great pictures!
I was moved to discover such a beautiful place on Earth. I'm glad I decided to participate.
I had always wanted to climb Mauna Kea, but since it's a difficult place to reach on my own, I joined a tour.
The breathtaking views at Mauna Kea are beyond words, enveloped in a quiet atmosphere that made time feel like it was stretching on, creating a sense of immersion.
The transformation from the blue sky in the afternoon to the sunset and then to the starry sky was magical, and it was so beautiful that it took my breath away.
The tour was conducted in English, but our tour guide, Shoyou, also provided explanations in Japanese, which made it easy to understand.
The light snack sandwiches were served near the summit rather than at the visitor center, and it was delicious to eat while watching the sunset!
The most enjoyable part was the stargazing. With the telescope provided, I was able to see the beautiful moon and stars, and the guide carefully explained how to identify the constellations and their origins, making for a very meaningful and fun experience.
I truly recommend this to anyone who is considering participating! Thank you very much.
地球上にこんな美しい場所があるのかと感動しました。思い切って参加して良かったです。
もともとマウナケアに登ってみたいと思っていましたが、自力で行くのは難しい場所のためツアーに参加しました。
マウナケアは言葉で表現できないくらい美しい絶景を見ることができ、静かな空気に包まれていて時が経つのが長く感じられ、没入感がありました。
午後の青空からサンセット、そして星空へと表情を変えていく様子は幻想的で、ため息が出るほど美しかったです。
ツアーは英語での催行ですが、ツアーガイドのしょうようさんが別途日本語でもご案内をしてくださったので、分かりやすかったです。
あと軽食のサンドイッチは、ビジターセンターではなく山頂付近で提供いただきましたが、夕陽を見ながら食べられて美味しかったです！
特に楽しかったのは天体観測です。ご用意頂いていた望遠鏡で、美しい月や星を見ることができたり、満点の星空に浮かぶ星座の見方や由来を丁寧に説明してくれたりと、とても有意義で楽しい体験ができました。
参加を迷われている方にも本当におすすめします！
ありがとうございました。
As you ascend to the summit, the air becomes thinner, and the unpaved sections of the path can be bumpy, so it's a good idea to bring motion sickness medication for peace of mind. I participated in Ju
山頂へ行くにつれ空気が薄くなり、途中の道は舗装されていない箇所で揺れたりするので、酔い止めを持っていくと安心です。
7月の参加でしたが、薄手のセーターを着ていても寒く、集中するためにも防寒は必須です。
Translated by OpenAI
Great experience! Like snorkeling without getting wet. They took us over beautiful reefs with lots of fish. It was fun! The guides were great!
Great for all ages!
Aloha Shelli,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew -- and we appreciate getting to see those photos you took too!
We know there are a lot of activities to choose from when you're on the Big Island and we're honored you chose to join us onboard.
Mahalo and A Hui Hou
A few years ago, I participated and had such a great time that this time I joined with my son and his girlfriend, making it a family of four. Last time it was in April, so the sea was cold and I felt chilly, but this time we were well-prepared for the cold (in July). Once again, many manta rays turned right in front of us, and I almost shouted with excitement. We’re not supposed to touch them, but the other three were so close that they ended up being touched by the manta rays. You can even see inside the manta's mouth. There’s also an explanation about manta ray ecology, which makes you feel like you understand the manta rays in front of you even better. Time really flew by, and it was a tour where I didn’t want to get out of the water. This is definitely something you should participate in.
数年前に参加して、とても楽しかったので、今度は初めて訪れる息子と彼女を伴って家族4人で参加しました。前回は4月だったため海が冷たく体が冷えたのですが、今回は防寒対策もバッチリした上で参加（7月）。今回もたくさんのマンタが目の前でターンしてくれて、声をあげそうになりました。タッチしてはいけないのですが、あまりに近すぎて、私以外の三人はマンタに触られたそうです。マンタの口の中まで見えます。マンタの生態についても説明があるので、目の前のマンタをより理解した気分になります。本当にあっという間に時間がたってしまい、海から上がりたくないと思うツアーです。これは、絶対に参加した方がいいです。
I think it would be good to bring a bathrobe as a way to keep warm after coming out of the sea if the hotel provides one. It will effectively absorb water over your swimsuit during the time it takes t
ホテルにバスローブがあれば、海から上がったあとの防寒対策として持参されるとよいと思います。岸につくまでの時間で水着の上からしっかりと水を吸収してくれます。ウェットスーツは借りた方がよいです。
Translated by OpenAI
Participating as a family of four was truly a courageous choice, especially considering the impact of the exchange rate, but I'm so glad we decided to go for it! It was my first time on a helicopter, and thanks to the thoughtful care of the staff and pilot, I was able to enjoy it without any worries. I wanted to see the Kilauea volcano erupting magma, and I was able to capture that on video to show my elderly mother who was waiting back in Japan. Additionally, we chose a tour that included a stop at a waterfall, and that turned out to be a fantastic decision! It allowed us to truly experience the lush nature of the Big Island. The view of the mountains and valleys from the sea, the green landscape, the blue coral reef waters, and the brown-black of the volcano and lava were all so vibrant and unforgettable. Plus, we were greeted by a cute dog! I wholeheartedly recommend this tour.
為替レートの影響もあり、家族4人で参加するのは本当に勇気がいる選択でしたが、思い切って参加してよかったです！人生初のヘリコプターも、スタッフとパイロットの細やかな心遣いで心配せず、心から楽しむことができました。キラウェア火山がマグマを噴き上げている様子を見たくて参加したのですが、その動画も撮って、日本で待っていた年老いた母にも見せることができました。また、せっかくならば･･･と滝に寄るツアーにしたのですが、これが大正解！自然豊かなハワイ島を感じる内容となりました。海から見る山や谷の緑とサンゴ礁の海の青、火山や溶岩の茶黒。カラフルで自然の姿をしっかりと目に焼き付けることができました。そして、アイドル犬が出迎えてくれます。とってもキュートですよ。心からお薦めのツアーです。
The UV rays are strong. My eyes are sensitive to UV light, so I wore sunglasses. You can only bring sunglasses and one bottle of water (which is provided for free), so it's best to prepare sunblock an
紫外線が強いです。私は目が紫外線に弱いので、サングラスをしていきました。サングラス、水1本（無料配布）以外は持ち込みできないので、日焼け止めクリームなどの日焼け対策は事前にしっかりとした方がよいです。
Translated by OpenAI
Some comments mentioned that the food was not great, but all four of us were very satisfied. It's a buffet style where you can pick what you like, and since we had premium seats, we were able to get our food early while it was still available. The staff at our table frequently came to take drink orders. The show was enjoyable from start to finish. There were luaus, hula performances, and Hawaiian songs, allowing us to fully experience Hawaii. Although the exchange rate is poor right now, making it feel expensive, it was still a great way to create family memories.
食事が今一つというコメントもありましたが、我々4人は全員大満足してました。ブッフェスタイルで好きなものを取りにいきますが、プレミアムシートだったので、早めに空いている中で取りにいけました。飲み物はテーブル担当スタッフがこまめにオーダーを取りにきてくれます。ショーは、初めから最後まで楽しむことができます。ルアウもあればフラやハワイアンソングもあり、ハワイをたっぷり感じることができます。今は為替レートが悪いので高額に思いましたが、それでも、家族旅行の思い出作りにはよかったです。
Translated by OpenAI
30 years ago i swam with the dolphins and remember it well. our morning at dolphin quest was just as delightful! the staff was amazing and our three girl dolphins were an absolute delight. learning about these magnificent creatures and then actually interacting with them made this a five star experience.
Aloha- Thank you for coming back to visit us and for your feedback. We love to hear that you have had delightful experiences with us. We also find these creatures magnificent and are glad that you were amazed by our team as well. I was also here 30 years ago and am happy that we are still able to touch so many hearts and minds sharing about these beautiful dolphins. Mahalo- a hui hou no (until we meet again)
It's worth a visit.
They provided warm clothing, light snacks, and cocoa, and the guide actively encouraged us to take photos.
Additionally, the guide had extensive knowledge about the observatory and the night sky, and the explanations were very thorough, deepening our understanding.
行ってみる価値があります。
防寒着、軽食、ココア、も付いており、ガイドの方も積極的に写真撮影の声掛けをしてくださいました。
また、天文台と星空の知識が豊富でとても丁寧な説明で知識が深まりました。
Since you'll be outside for a long time in the cold, make sure to dress warmly. Gloves are a great addition.
寒い中長時間いるので、防寒はしっかりと。
手袋があるとなおよし。
Translated by OpenAI
I was moved!
The guide was bright, knowledgeable, and reliable, the scenery was wonderful, and the night sky was covered with unbelievable stars.
The sandwich at the summit and the cocoa under the starry sky were all so enjoyable.
感動した！
明るくて物知りで頼りになるガイドさん、素晴らしい景色、信じられないくらいの星に覆われた夜空。
山頂のサンドイッチも、星空の下のココアも、なにもかもが楽しかった。
It's cold...
寒いです、、、。
Translated by OpenAI
I participated with my spouse and our 10-year-old son. The staff were cheerful and kind, and the Japanese staff member, Tamae, provided thorough explanations in advance. The descriptions from Trevor, Diego, and Scott on the way to the point were enjoyable, and we arrived at the point in no time.
Once we reached the point and entered the water, we immediately encountered manta rays. In fact, we saw three large manta rays! Watching the manta rays gracefully swim through the darkness was mystical and incredibly moving.
Although we are not allowed to touch them (as the bacteria from humans can cause illness in manta rays), they came so close that we could almost touch them. Being able to see manta rays up close was truly a rare experience.
After getting back on the boat and during our return to the port, we enjoyed hot cocoa and snacks, and the cocoa was delicious and warmed up our chilled bodies.
As we were leaving, a Japanese staff member gave me a sticker, saying, "I had fun today too." I also had a great time, and I really appreciated how much they cared about my wife, who got seasick. It became a wonderful memory. I heard that there's a 20% discount for the next visit, so I definitely want to come back!
夫婦と10歳の息子と参加しました。スタッフの方は明るく親切で、日本人スタッフのタマエさんも事前に丁寧に説明してくれます。
ポイントに着くまでのTrevor,Diego,Scottさん達の説明も楽しく、あっという間にポイントに到着しました。
ポイントに着いて海に入ったらすぐにマンタに会えました。しかも大きなマンタが3枚も！
暗闇の中を優雅に泳ぐマンタは神秘的でとても感動しました。
マンタには触ってはいけないのですが(人間の持っているバクテリアがマンタの体に付くと病気になってしまう可能性があるため)、触れそうなくらい近くまで来てくれて、こんなに近くでマンタを見れたのは本当に貴重な経験でした。
ボートに上がってから港に帰るまでの間にホットココアとスナックをいただき、ココアは冷えた体を温めてくれてとても美味しかったです。
帰り際に、日本人スタッフの方から「私も今日は楽しかったから」とステッカーを頂きました。こちらこそとても楽しかったですし、船酔いした妻のこともとても気にかけていただいたので、本当によい思い出になりました。次は20%オフとのことなので、ぜひまた来たいです。
The boat can be quite rocky, and since it floats on the water, I recommend that those who are prone to motion sickness take anti-nausea medication in advance. Also, surprisingly, it can be cold at nig
ボートは結構揺れますし、水面にずっと浮かんでいるので、乗り物酔いしやすい人は酔い止めを事前に飲んでおくことをお勧めします。また意外とこの時期でも夜は寒いのでウェットスーツがあった方が快適です。
Translated by OpenAI
Wonderful service, was greeted as described by baggage claim with a clearly marked sign. So friendly and personable, offered assistance for car rental shuttle and guidance around the island! Will definitely do this again. Mahalo!
Forest was a superb guide to this stunningly beautiful and magical valley -he was fun and so knowledgeable. The whole family loved the experience, with our girls wanting to return again the next day. We highly recommend!
Mantas came close to me multiple times, and I was extremely excited. They swam so close that it was almost surprising we didn't bump into each other.
マンタが何度も何枚も近づいてきてくれて大興奮でした。
ぶつからないのが不思議なくらいの距離まで何度も泳いでくれます。
There are many places where you can park on the street, which can be a bit of a hassle. It's better to arrive early and park your car.
路駐可能な箇所がいっぱいで困りました。早めに到着して車を停めた方がいいです。
Translated by OpenAI
The staff were welcoming, informative and helpful. The boat ride was enjoyable. The location where we snorkeled was underwhelming. We did see tiny, colorful fish, and some corals, but nothing else of note.
Forrest was an excellent guide, full of personal insight into the region as well as its history. He shared with us his experience in the valley, told us about the things and places we were viewing, and explained the challenges the region has and still does face. We loved the views, the animals, and the friendly greetings from the locals.
Thanks to the knowledge of professional photographers regarding great shooting spots and techniques to prevent altitude sickness, I had a wonderful experience. The Japanese conversations in the car were entertaining, making the travel time fly by!
プロだからこそわかる撮影スポットや高山病を防ぐテクニックのおかげで素敵な体験ができました👐
車内の日本語トークが面白く、移動中もあっという間に過ぎてしまいました笑
Translated by OpenAI
