Reviewed by: Kitcarp
The air at 4,207 meters was very clear and delicious, and I was able to see a beautiful sunset! A little lower down, I was able to observe the starry sky, and I saw shooting stars and satellites. The cocoa provided was also very tasty, and this was an activity that is hard to experience in Japan, including the environment! The guide was a local person who explained things in both Japanese and English, so I was able to enjoy the tour without any difficulties.
4,207メートルの空気はとても澄んでいておいしく、綺麗な夕日を見ることができました!少し降りたところで星空も観測でき、流れ星や人工衛星を見ることができました。支給されたココアも非常においしく環境も含めてなかなか日本では体験できないアクティビティでした!ガイドさんも現地の方でしたが日本語も交えて説明してくださり何不自由なくツアーを過ごせました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/31 |
| Activity Date: | 2025/07/30 |
Reviewed by: ツナミエバキュエーター
The summit was very clear, and both the sunset and the starry sky were beautiful, which made me very satisfied. Since it was a crescent moon, it was 70% visible, so I could see it well, but with a full moon, the moonlight makes it harder to see the stars, so it might be good to check the moon's condition. There were eight Japanese participants, so we had a guide who spoke Japanese, which made it stress-free and very enjoyable.
山頂はとても澄んでいてサンセットも星空もとてもきれいで、とても満足しました。三日月だったので70%の見え方だったのでよく見られましたが、満月だと月の光で星はみえにくくなるので、月の状態を確認するのもいいのかも。日本人が8人参加したので、日本語ができるガイドさんで、ストレスがなくとてもよかったです。
月の満ち欠けを確認して日程を決められるなら、その方がいいと思いました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/31 |
| Activity Date: | 2025/07/30 |
Reviewed by: Johnsons
Such an amazing experience! Pictures don’t do justice of being up so high above the clouds. The sunset was gorgeous, the sandwich was good, the stars were incredible!
Shoyo was very kind and took great pictures!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/30 |
| Activity Date: | 2025/07/28 |
Reviewed by: jasmine
I was moved to discover such a beautiful place on Earth. I'm glad I decided to participate.
I had always wanted to climb Mauna Kea, but since it's a difficult place to reach on my own, I joined a tour.
The breathtaking views at Mauna Kea are beyond words, enveloped in a quiet atmosphere that made time feel like it was stretching on, creating a sense of immersion.
The transformation from the blue sky in the afternoon to the sunset and then to the starry sky was magical, and it was so beautiful that it took my breath away.
The tour was conducted in English, but our tour guide, Shoyou, also provided explanations in Japanese, which made it easy to understand.
The light snack sandwiches were served near the summit rather than at the visitor center, and it was delicious to eat while watching the sunset!
The most enjoyable part was the stargazing. With the telescope provided, I was able to see the beautiful moon and stars, and the guide carefully explained how to identify the constellations and their origins, making for a very meaningful and fun experience.
I truly recommend this to anyone who is considering participating! Thank you very much.
地球上にこんな美しい場所があるのかと感動しました。思い切って参加して良かったです。
もともとマウナケアに登ってみたいと思っていましたが、自力で行くのは難しい場所のためツアーに参加しました。
マウナケアは言葉で表現できないくらい美しい絶景を見ることができ、静かな空気に包まれていて時が経つのが長く感じられ、没入感がありました。
午後の青空からサンセット、そして星空へと表情を変えていく様子は幻想的で、ため息が出るほど美しかったです。
ツアーは英語での催行ですが、ツアーガイドのしょうようさんが別途日本語でもご案内をしてくださったので、分かりやすかったです。
あと軽食のサンドイッチは、ビジターセンターではなく山頂付近で提供いただきましたが、夕陽を見ながら食べられて美味しかったです!
特に楽しかったのは天体観測です。ご用意頂いていた望遠鏡で、美しい月や星を見ることができたり、満点の星空に浮かぶ星座の見方や由来を丁寧に説明してくれたりと、とても有意義で楽しい体験ができました。
参加を迷われている方にも本当におすすめします!
ありがとうございました。
As you ascend to the summit, the air becomes thinner, and the unpaved sections of the path can be bumpy, so it's a good idea to bring motion sickness medication for peace of mind. I participated in Ju
山頂へ行くにつれ空気が薄くなり、途中の道は舗装されていない箇所で揺れたりするので、酔い止めを持っていくと安心です。
7月の参加でしたが、薄手のセーターを着ていても寒く、集中するためにも防寒は必須です。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/29 |
| Activity Date: | 2025/07/28 |
Reviewed by: Shelli
Great experience! Like snorkeling without getting wet. They took us over beautiful reefs with lots of fish. It was fun! The guides were great!
Great for all ages!
Aloha Shelli,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew -- and we appreciate getting to see those photos you took too!
We know there are a lot of activities to choose from when you're on the Big Island and we're honored you chose to join us onboard.
Mahalo and A Hui Hou
| Rating: | |
|---|---|
| Packages: | 30-Minute Waikoloa Glass Bottom Boat Cruise |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/28 |
| Activity Date: | 2025/07/26 |
Reviewed by: Yuki
A few years ago, I participated and had such a great time that this time I joined with my son and his girlfriend, making it a family of four. Last time it was in April, so the sea was cold and I felt chilly, but this time we were well-prepared for the cold (in July). Once again, many manta rays turned right in front of us, and I almost shouted with excitement. We’re not supposed to touch them, but the other three were so close that they ended up being touched by the manta rays. You can even see inside the manta's mouth. There’s also an explanation about manta ray ecology, which makes you feel like you understand the manta rays in front of you even better. Time really flew by, and it was a tour where I didn’t want to get out of the water. This is definitely something you should participate in.
数年前に参加して、とても楽しかったので、今度は初めて訪れる息子と彼女を伴って家族4人で参加しました。前回は4月だったため海が冷たく体が冷えたのですが、今回は防寒対策もバッチリした上で参加(7月)。今回もたくさんのマンタが目の前でターンしてくれて、声をあげそうになりました。タッチしてはいけないのですが、あまりに近すぎて、私以外の三人はマンタに触られたそうです。マンタの口の中まで見えます。マンタの生態についても説明があるので、目の前のマンタをより理解した気分になります。本当にあっという間に時間がたってしまい、海から上がりたくないと思うツアーです。これは、絶対に参加した方がいいです。
I think it would be good to bring a bathrobe as a way to keep warm after coming out of the sea if the hotel provides one. It will effectively absorb water over your swimsuit during the time it takes t
ホテルにバスローブがあれば、海から上がったあとの防寒対策として持参されるとよいと思います。岸につくまでの時間で水着の上からしっかりと水を吸収してくれます。ウェットスーツは借りた方がよいです。
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/28 |
| Activity Date: | 2025/07/07 |
Reviewed by: Yuki
Participating as a family of four was truly a courageous choice, especially considering the impact of the exchange rate, but I'm so glad we decided to go for it! It was my first time on a helicopter, and thanks to the thoughtful care of the staff and pilot, I was able to enjoy it without any worries. I wanted to see the Kilauea volcano erupting magma, and I was able to capture that on video to show my elderly mother who was waiting back in Japan. Additionally, we chose a tour that included a stop at a waterfall, and that turned out to be a fantastic decision! It allowed us to truly experience the lush nature of the Big Island. The view of the mountains and valleys from the sea, the green landscape, the blue coral reef waters, and the brown-black of the volcano and lava were all so vibrant and unforgettable. Plus, we were greeted by a cute dog! I wholeheartedly recommend this tour.
為替レートの影響もあり、家族4人で参加するのは本当に勇気がいる選択でしたが、思い切って参加してよかったです!人生初のヘリコプターも、スタッフとパイロットの細やかな心遣いで心配せず、心から楽しむことができました。キラウェア火山がマグマを噴き上げている様子を見たくて参加したのですが、その動画も撮って、日本で待っていた年老いた母にも見せることができました。また、せっかくならば・・・と滝に寄るツアーにしたのですが、これが大正解!自然豊かなハワイ島を感じる内容となりました。海から見る山や谷の緑とサンゴ礁の海の青、火山や溶岩の茶黒。カラフルで自然の姿をしっかりと目に焼き付けることができました。そして、アイドル犬が出迎えてくれます。とってもキュートですよ。心からお薦めのツアーです。
The UV rays are strong. My eyes are sensitive to UV light, so I wore sunglasses. You can only bring sunglasses and one bottle of water (which is provided for free), so it's best to prepare sunblock an
紫外線が強いです。私は目が紫外線に弱いので、サングラスをしていきました。サングラス、水1本(無料配布)以外は持ち込みできないので、日焼け止めクリームなどの日焼け対策は事前にしっかりとした方がよいです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/28 |
| Activity Date: | 2025/07/09 |
Reviewed by: Yuki
Some comments mentioned that the food was not great, but all four of us were very satisfied. It's a buffet style where you can pick what you like, and since we had premium seats, we were able to get our food early while it was still available. The staff at our table frequently came to take drink orders. The show was enjoyable from start to finish. There were luaus, hula performances, and Hawaiian songs, allowing us to fully experience Hawaii. Although the exchange rate is poor right now, making it feel expensive, it was still a great way to create family memories.
食事が今一つというコメントもありましたが、我々4人は全員大満足してました。ブッフェスタイルで好きなものを取りにいきますが、プレミアムシートだったので、早めに空いている中で取りにいけました。飲み物はテーブル担当スタッフがこまめにオーダーを取りにきてくれます。ショーは、初めから最後まで楽しむことができます。ルアウもあればフラやハワイアンソングもあり、ハワイをたっぷり感じることができます。今は為替レートが悪いので高額に思いましたが、それでも、家族旅行の思い出作りにはよかったです。
| Rating: | |
|---|---|
| Packages: | プレミアムシート |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/27 |
| Activity Date: | 2025/07/04 |
Reviewed by: jeri
30 years ago i swam with the dolphins and remember it well. our morning at dolphin quest was just as delightful! the staff was amazing and our three girl dolphins were an absolute delight. learning about these magnificent creatures and then actually interacting with them made this a five star experience.
Aloha- Thank you for coming back to visit us and for your feedback. We love to hear that you have had delightful experiences with us. We also find these creatures magnificent and are glad that you were amazed by our team as well. I was also here 30 years ago and am happy that we are still able to touch so many hearts and minds sharing about these beautiful dolphins. Mahalo- a hui hou no (until we meet again)
| Rating: | |
|---|---|
| Packages: | 30-Minute Deluxe Encounter - Ages 10 & Up |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/07/26 |
| Activity Date: | 2025/07/24 |
Reviewed by: カエル
It's worth a visit.
They provided warm clothing, light snacks, and cocoa, and the guide actively encouraged us to take photos.
Additionally, the guide had extensive knowledge about the observatory and the night sky, and the explanations were very thorough, deepening our understanding.
行ってみる価値があります。
防寒着、軽食、ココア、も付いており、ガイドの方も積極的に写真撮影の声掛けをしてくださいました。
また、天文台と星空の知識が豊富でとても丁寧な説明で知識が深まりました。
Since you'll be outside for a long time in the cold, make sure to dress warmly. Gloves are a great addition.
寒い中長時間いるので、防寒はしっかりと。
手袋があるとなおよし。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/07/26 |
| Activity Date: | 2025/07/24 |
Reviewed by: KI
I was moved!
The guide was bright, knowledgeable, and reliable, the scenery was wonderful, and the night sky was covered with unbelievable stars.
The sandwich at the summit and the cocoa under the starry sky were all so enjoyable.
感動した!
明るくて物知りで頼りになるガイドさん、素晴らしい景色、信じられないくらいの星に覆われた夜空。
山頂のサンドイッチも、星空の下のココアも、なにもかもが楽しかった。
It's cold...
寒いです、、、。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/26 |
| Activity Date: | 2025/07/24 |
Reviewed by: つぐー
I participated with my spouse and our 10-year-old son. The staff were cheerful and kind, and the Japanese staff member, Tamae, provided thorough explanations in advance. The descriptions from Trevor, Diego, and Scott on the way to the point were enjoyable, and we arrived at the point in no time.
Once we reached the point and entered the water, we immediately encountered manta rays. In fact, we saw three large manta rays! Watching the manta rays gracefully swim through the darkness was mystical and incredibly moving.
Although we are not allowed to touch them (as the bacteria from humans can cause illness in manta rays), they came so close that we could almost touch them. Being able to see manta rays up close was truly a rare experience.
After getting back on the boat and during our return to the port, we enjoyed hot cocoa and snacks, and the cocoa was delicious and warmed up our chilled bodies.
As we were leaving, a Japanese staff member gave me a sticker, saying, "I had fun today too." I also had a great time, and I really appreciated how much they cared about my wife, who got seasick. It became a wonderful memory. I heard that there's a 20% discount for the next visit, so I definitely want to come back!
夫婦と10歳の息子と参加しました。スタッフの方は明るく親切で、日本人スタッフのタマエさんも事前に丁寧に説明してくれます。
ポイントに着くまでのTrevor,Diego,Scottさん達の説明も楽しく、あっという間にポイントに到着しました。
ポイントに着いて海に入ったらすぐにマンタに会えました。しかも大きなマンタが3枚も!
暗闇の中を優雅に泳ぐマンタは神秘的でとても感動しました。
マンタには触ってはいけないのですが(人間の持っているバクテリアがマンタの体に付くと病気になってしまう可能性があるため)、触れそうなくらい近くまで来てくれて、こんなに近くでマンタを見れたのは本当に貴重な経験でした。
ボートに上がってから港に帰るまでの間にホットココアとスナックをいただき、ココアは冷えた体を温めてくれてとても美味しかったです。
帰り際に、日本人スタッフの方から「私も今日は楽しかったから」とステッカーを頂きました。こちらこそとても楽しかったですし、船酔いした妻のこともとても気にかけていただいたので、本当によい思い出になりました。次は20%オフとのことなので、ぜひまた来たいです。
The boat can be quite rocky, and since it floats on the water, I recommend that those who are prone to motion sickness take anti-nausea medication in advance. Also, surprisingly, it can be cold at nig
ボートは結構揺れますし、水面にずっと浮かんでいるので、乗り物酔いしやすい人は酔い止めを事前に飲んでおくことをお勧めします。また意外とこの時期でも夜は寒いのでウェットスーツがあった方が快適です。
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/25 |
| Activity Date: | 2025/07/21 |
Reviewed by: Jbay
Wonderful service, was greeted as described by baggage claim with a clearly marked sign. So friendly and personable, offered assistance for car rental shuttle and guidance around the island! Will definitely do this again. Mahalo!
| Rating: | |
|---|---|
| Packages: | Large Group Greeting Package (8 participants or more) |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/07/25 |
| Activity Date: | 2025/07/23 |
Reviewed by: John
Forest was a superb guide to this stunningly beautiful and magical valley -he was fun and so knowledgeable. The whole family loved the experience, with our girls wanting to return again the next day. We highly recommend!
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/07/25 |
| Activity Date: | 2025/07/22 |
Reviewed by: ゆんゆん
Mantas came close to me multiple times, and I was extremely excited. They swam so close that it was almost surprising we didn't bump into each other.
マンタが何度も何枚も近づいてきてくれて大興奮でした。
ぶつからないのが不思議なくらいの距離まで何度も泳いでくれます。
There are many places where you can park on the street, which can be a bit of a hassle. It's better to arrive early and park your car.
路駐可能な箇所がいっぱいで困りました。早めに到着して車を停めた方がいいです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/24 |
| Activity Date: | 2025/06/22 |
Reviewed by: Shana and Steve
The staff were welcoming, informative and helpful. The boat ride was enjoyable. The location where we snorkeled was underwhelming. We did see tiny, colorful fish, and some corals, but nothing else of note.
| Rating: | |
|---|---|
| Packages: | Snorkel Sail |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/07/24 |
| Activity Date: | 2025/07/22 |
Reviewed by: Shana and Steve
Forrest was an excellent guide, full of personal insight into the region as well as its history. He shared with us his experience in the valley, told us about the things and places we were viewing, and explained the challenges the region has and still does face. We loved the views, the animals, and the friendly greetings from the locals.
| Rating: | |
|---|---|
| Packages: | Waipio Valley Shuttle & Off-Road Tour Package |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/07/24 |
| Activity Date: | 2025/07/23 |
Reviewed by: yoshi
Thanks to the knowledge of professional photographers regarding great shooting spots and techniques to prevent altitude sickness, I had a wonderful experience. The Japanese conversations in the car were entertaining, making the travel time fly by!
プロだからこそわかる撮影スポットや高山病を防ぐテクニックのおかげで素敵な体験ができました👐
車内の日本語トークが面白く、移動中もあっという間に過ぎてしまいました笑
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/24 |
| Activity Date: | 2025/07/23 |
Reviewed by: Holly & Dan
We had a great morning kayak trip and Olivia was wonderful!! We loved her stories about the history of the area and learning more about Hawaii in general. Thanks especially for your breakfast tip on the Coffee Shack, what an awesome spot! It all made for a perfect morning, thank you Olivia!!
| Rating: | |
|---|---|
| Packages: | Morning Dolphins Kayak Tour |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/07/23 |
| Activity Date: | 2025/07/21 |
Reviewed by: jur
The tour included a visit to the Onizuka Visitor Center, sunset viewing at the summit, a tour of various observatories from around the world, stargazing at the best spots, and sandwiches. At the summit, a sea of clouds spread out, and the sunset behind the observatory painted the clouds in shades of crimson, which was incredibly beautiful. The countless stars filling the sky were a sight that could only be seen by coming this far, and it was truly moving. Additionally, our guide, Mr. Shoyou, was Japanese, so his explanations about the night sky were easy to understand, and he was supportive in every aspect. The rental of warm clothing was also very helpful.
オニヅカビジターセンターの見学、頂上でのサンセット鑑賞、各国の天文台の見学、ベストスポットでの星空観察とサンドイッチ付きと全て揃ったツアーでした。
頂上は雲海が広がり、天文台をバッグに沈む夕陽は雲を茜色に染まりとても美しかったです。今にも降り注いでくるかと思うほど空一面に広がった星の数々はここまで来ないと見られない光景で感動しました。また、ガイドのショウヨウさんは、日本人の方なので、星空の説明も分かりやすく、全ての面において心強かったです。防寒着のレンタルも助かりました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/23 |
| Activity Date: | 2025/07/20 |
Reviewed by: Rebecca
We’ve been with family. Children 12 and 10 years old. All of us were so excited and totally happy with this experience!
| Rating: | |
|---|---|
| Packages: | Swim with Mantas |
| Attended as: | Families |
| Posted on: | 2025/07/23 |
| Activity Date: | 2025/07/21 |
Reviewed by: Jamie
We had an amazing time on the water kayaking, exploring caves, and snorkeling! Our guide Ryan was super helpful, patient, and very knowledgeable.
| Rating: | |
|---|---|
| Packages: | Dolphin Watch Kayak & Snorkel Sea Cave Tour [4 hours] |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/07/23 |
| Activity Date: | 2025/07/21 |
Reviewed by: Maria
This cruise was outstanding! The crew was polite and attentive. The dinner was excellent! There was live music as well as someone giving us a little history of the island in between songs. I would definitely recommend this to anyone. We also were lucky enough to see the spinner dolphins put on a little chauffeur for us. We saw flying fish. Overall, it was an excellent experience!
We are thrilled that you had a great time! Providing an outstanding experience is exactly what our goals are! Thank you for joining us! We hope to see you again someday soon! Best regards!
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/07/22 |
| Activity Date: | 2025/07/20 |
Reviewed by: う~りん
I can't catch even a mahi-mahi, let alone a marlin. Wouldn't it be better to move the boat closer to where the baitfish are? Am I watching too much of "Ooma's Tuna Fishing" on TV? (laughs)
カジキどころかシイラすら釣れん
もっとナブラしてる付近に船移動させたら釣れるんと違うの?
“おおまのマグロ漁”TV見過ぎかな(笑)
| Rating: | |
|---|---|
| Packages: | 【混載ツアー】4時間 |
| Attended as: | Families |
| Posted on: | 2025/07/22 |
| Activity Date: | 2025/07/20 |
Reviewed by: Mook10
This was by far the most memorable thing our family did on the Big Island, it’s got to be one of the most amazing things we’ve ever done together. Stop reading this review and go book your trip now. You won’t regret it.
| Rating: | |
|---|---|
| Packages: | Night Manta Discovery Adventure |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/07/21 |
| Activity Date: | 2025/07/19 |
Reviewed by: masa mi
Unfortunately, due to the weather, I couldn't see the sunset from the mountaintop, but I was able to see it a little lower down. The starry sky, of course, has a number of stars that can't be compared to those in Japan, but it wasn't different from the night sky visible from the hotel where I stayed. However, thanks to our guide, Shoyou, who diligently searched for spots to view the sunset and stars and provided detailed explanations, I was able to participate enjoyably.
あいにくのお天気で、夕陽は山頂から見れず、少し下ったところで見ることができました。
星空も、もちろん日本とは比にならない星の数ですが、宿泊先のホテルから見える夜空と変わりませんでした。
でも夕陽や星空の見えるところを一生懸命探して、詳しい説明もしてくださるガイドのショウヨウさんのおかげで、楽しく参加させていただけました。
Since the satisfaction level of the tour greatly varies depending on the weather, I think it would be good to participate with that in mind.
お天気によって満足度が大きく変わるツアーですので、その点だけ覚悟の上で参加されると良いと思います。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/07/20 |
| Activity Date: | 2025/07/19 |
Reviewed by: Steph
We are a family of 4 with 2 teenagers, we had a great time with our guide at the stargazing tour. Our highlights were the lava caves, watching the sunset as well as stargazing. The sky was unbelievable and we learned a ton with our very knowledgeable guide.
Highly recommend.
I would skip the boiling pots when water level is low as there is nothing to see.
| Rating: | |
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| Packages: | From Hilo - Rainbow Falls, Kaumana Caves, Solar Viewing & Stargazing with Dinner |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/07/20 |
| Activity Date: | 2025/07/18 |
Reviewed by: AJH
Pros: pig roast being done onsite, got to witness uncovering and presentation of the pig. (my son hated this portion!). menu and performances were both great! I liked different island nations being represented in music and dance and a little bit of story telling/history to tie it together. performance was good length and sunset was gorgeous! desserts and beverages were also delicious.
Cons: attempted to check in entire luau at one time slot. made for a lot of time waisted waiting in hotel lobby check in line. check in inside and then second check in outside felt redundant. we arrived at 5:22, email confirmation had suggested 5:30 check in, but spent several (20+ minutes) waiting to check in. by the time we arrived in luau area, we missed the 'activities' portion of the luau. we also missed the royal entrance of the luau show. we did however have great seats so first-come-first-seated wasn't an issue.
brief meet and greet with performers after the show felt rushed -- they were spread along exit sidewalk and available for a quick picture but were ushering us along immediately, without any chit chat -- which is a huge difference compared to other luaus.
professional photography of your party was an additional $25 for digital download. fresh lei's were an additional $10 each, which in my opinion were reasonably priced but I've had digital photography and leis included at other similarly-priced luaus.
having dined at this marriott the night before and spoken to several guests in the week it seems this particular marriott has become quite overpriced for the level of service and age of property it's become. it has an outstanding location, but is overpriced for the level of service or hospitality i've experienced at other similarly priced marriotts in the islands. pool and restaurants were crowded and bonvoy perks were lacking/zero. kids meals were reasonable, but got charged $10 each for kids scoop of vanilla icecream.
go earlier than confirmation email suggests if pre-show activities or royal entrance are important.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/07/19 |
| Activity Date: | 2025/07/15 |
Reviewed by: AJH
Captain and crew of Ocean Encounters 1 dove in ahead of guests, made a plan, and navigated us there. Honestly, we had a great viewing spot and several other boats' guests were eager to move into our spot upon our exiting. Boats are staggered and have a neighborly way of communicating where/when/how each group will be staggered but I would have been disappointed to be in one of the peripheral groups. These are wild animals, so no telling what each evening will look like, but was glad to have a captain who led the charge.
Tips: It is a bit of a rough ride for 20 mins out and approx 20 minutes back. If you are someone who suffers from carsickness or seasickness, highly recommend treating for that before you leave. We had 2 of 30 guests puking over the sides. I gave my carsick kiddo dramamine about an hour before-- no issues.
Do have inexperienced family members practice snorkeling ahead of tour so that they can spend the entire 45 minutes head down in the water enjoying the fish and rays and the learning is done in a pool or bay ahead of time. There were zero swimming skills necessary on this trip but knowing how to calmly enjoy breathing through a snorkel for an extended period was the difference between guests who really enjoyed and guests who didn't. There was a surfboard with handles that the group held on to, which was pulled into position by the guides.
Do warn your kiddos that these rays are HUGE. My youngest expected small 3-4 foot rays like we have in our aquarium and was initially very surprised (terrified) by the 12-15 wingspan on some of these beautiful creatures. They got right up in our personal bubble/faces/immediately underneath bellies and legs so do be ready for up-close amazing experience.
Do not bring a bunch of stuff/items as they end up dripped on and/or in the way. If the weather is warm all you need is shoes that are okay getting wet/dripped on, and a towel. They provided water and light packaged snacks on the return trip.
Take more pictures and consider taking and sharing photos with fellow tour guests.
| Rating: | |
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| Packages: | Standard Package: Sunset Manta Snorkel |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/07/19 |
| Activity Date: | 2025/07/16 |
Reviewed by: ピカ
The guide was fluent in Japanese and talked about altitude sickness measures and various topics during the ride, which made me feel at ease and enjoy the experience. The weather was great, and it was the best experience. I want to go to Hawaii Island again! Next time, I want to join the sunrise tour! ☺︎
ガイドさんが日本語も堪能な方で、高山病の対策についてや車内でも色々とお話しをしてくれて安心して楽しめました。
天気も良く、最高の体験ができました。またハワイ島に行きたい!次はサンライズツアーに参加したいです☺︎
If you are prone to motion sickness, please take motion sickness medication before participating.
酔いやすい方は酔い止めを飲んでからご参加ください。
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/18 |
| Activity Date: | 2025/07/16 |
Tips and suggestions
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I thought it would be better to confirm the phases of the moon and then decide on the schedule.