Reviewed by: リコリコ
We participated in a 2.5-hour course as a family of three. Riding over a long distance while galloping on a wide ranch was an experience that is unimaginable in Japan. Getting soaked in a downpour at the end was just part of the charm.
2.5時間コースを家族3人で参加しました。
広い牧場をギャロップを交えながら長い距離を乗れて日本ではありえない経験です。最後に土砂降りでずぶ濡れになったのもご愛嬌です。
| Rating: | |
|---|---|
| Packages: | 2.5時間プラン |
| Attended as: | Families |
| Posted on: | 2017/08/24 |
| Activity Date: | 2017/08/21 |
Reviewed by: Beachin' Besties
If you have to choose one paid activity/tour to do on the Big Island, my friends and I definitely recommend the Mauna Kea Summit and Stargazing tour! It was an experience of a lifetime! From the AMAZING views from sunset to stargazing to the amazing, informative and friendly staff, I would definitely do this tour again, if only for the views!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Friends |
| Posted on: | 2017/08/16 |
| Activity Date: | 2017/08/13 |
Reviewed by: ゆうたろ★さぶ
It feels like a friendly couple runs this place. Since we were supposed to gather at 9, I arrived 10 minutes early, but no one was there. The couple showed up right on time. We departed at 9:30, and they told us to eat bananas and macadamia nuts while we waited. I was worried about being able to ride the horse, but it seemed well-trained, so I had nothing to worry about. I had a very enjoyable time. I had previously looked at the scenery from above the valley, but this was a valuable experience that you can only appreciate by going down.
Oh, the restroom is extremely dirty. It stinks! So, I strongly recommend taking care of that before arriving at the meeting point. There is a public restroom at the Waipi'o Valley lookout, so it's a good idea to use that. It's not clean either, but it's much better than here.
Also, after the horseback riding, the couple leaves the customers behind to go for lunch. That was refreshing in a way.
気さくなご夫婦でやられている感じです。
9時集合だから10分前に行ったら誰もいない
オンタイムで夫婦登場。
9時半に出発だから
バナナとマカダミアナッツを
食べて待っていろとのこと。
馬を乗りこなせるか不安でしたが
きちんと調教されているらしく
何の心配もいりませんでした。
とても、楽しい時間を過ごせました。
以前、谷の上から景色を眺めたけど
これは、下に降りてこないと味わえない
貴重な体験でした。
あ、トイレめちゃくちゃ汚い。臭い!
なので、集合場所に着く前に済ませておくことを強く勧めます。
ワイピオ渓谷の展望台に公衆トイレがありますのでそこを使うといいです。
ここも、決して綺麗ではないですけど、よほどマシです。
それと、夫婦は乗馬が終わったら
ランチに行くのでお客を置いて行ってしまいます。
それも、なんか新鮮でしたよ。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2017/08/15 |
| Activity Date: | 2017/08/12 |
Reviewed by: こおろぎ
My 7-year-old daughter, my nephew, and my grandfather all participated. Since my daughter had ridden horses once in Hokkaido, she had some understanding of the process, but everyone was very satisfied as they were able to ride more than they expected. Unlike in Japan, where the instructor walks alongside holding the reins, here the instructor was also on horseback. At first, my daughter had some tears because she couldn't lift the horse's head well, but after a while, she seemed to be doing well.
The explanations were, of course, in English, so it seemed quite confusing for them. However, we had trouble finding the meeting point. We intended to arrive 30 minutes early, but we got lost and arrived right at the starting time, which caused inconvenience to those who had arrived earlier. It would be helpful to have more detailed information about the meeting point.
The weather was quite rainy, to the point where we thought it might be canceled, but the event went ahead. It stopped raining by the end, but I wished I had reminded everyone to bring raincoats based on the weather.
I participated in a different tour with my baby and mother, but the timing of the horseback riding experience worked out well, and I was able to pick them up properly.
My daughter said she wants to participate in horseback riding again and try running next time.
参加した7歳の娘も甥っ子もおじいさんもみんないっています。
北海道で一度乗馬をしているので、ある程度の流れわかっていたのですが、思っていた以上に乗馬でき大満足のみんなです。日本とは違い、指導の方が歩いて手綱をひいて、、いう乗馬の方法ではなく、指導の方も馬の上からなので、初めは娘がうまく馬の頭を上げられなく涙する場面があったようですが、しばらくすると、うまく進んでいたようです。
説明はもちろん英語だったので、ちんぷんかんぷんだったようですが、、、、
ただ、集合場所がわからなく、30分前に到着しよう思っていたのですが、迷子になり開始時刻に到着。先に到着されていたみなさんに迷惑をかけてしましました。
もっと詳しく集合場所がわかるといいです。
お天気も、、、中止か、、とおもうくらいの雨でしたが決行されました。最後には雨は上がったのですが、、持ち物にお天気によりカッパ必要とあれば持たせていたのに、、と思いました。
私は赤ちゃんと母と別のツアーに参加していましたが、乗馬体験の時間といい感じで組み合わせることができ、お迎えにもきちんいくことができましたよ。
娘は、次も乗馬に参加して走ってみたい、、といっています。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2017/08/14 |
| Activity Date: | 2017/07/21 |
Reviewed by: ままくま
This was my second time riding in Waipi'o. This time, I tried going into the valley, and it was fun to go right into the river. Last time, it was a private tour with just the guide, my husband, and me, and the guide spoke slowly in both English and Japanese, so I understood well. This time, there were about ten people, and only one group of Japanese (two people), so I couldn't catch everything, but it was still enjoyable. The scenery was more impressive on the mountain climbing tour I took in 2014. However, this experience allows you to ride a horse casually, not worrying about getting wet, and going deep into the water, which is something you wouldn't imagine in Japan, all at a reasonable price. I highly recommend it.
ワイピオの乗馬は2回目でした。今回、渓谷へのTryでしたが、川にガンガン入って楽しかったです。前回は、ガイドさんと主人と私の3人でプライベートツアーみたいで、ガイドさんもゆっくり英語&日本語でしゃべってくれたので、よく理解できました。今回は、10人ほどで日本人は1組(2人)でしたので、まったく、聞き取れなかったのにも関わらず、楽しかったです。景色は、2014年に行った山を登るツアーのほうが、感動できでしたね。でも、気軽に馬に乗れる、濡れることを気にしないでガンガン深くても行く、日本では考えられない体験を気軽にリーズナブルな価格で楽しませてくれます。非常におすすめです
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/08/11 |
| Activity Date: | 2016/12/15 |
Reviewed by: しんちゃん
After a one-and-a-half-hour drive from Kona, we arrived at the Kafa Ranch right at 8:30. Since I was only wearing a T-shirt, I decided to borrow a jacket and a helmet. After a brief lecture (it was in English, but even someone like me who can't speak it could understand somewhat. They taught us how to start, stop, and steer the horse.) they helped us choose a horse based on our body type. My horse was a sturdy gray named "Smoky," which was just right to support my 80 kg.
We set off in a line. The ranch itself is located in a high area, and we continued to ascend through the grasslands. Along the way, we encountered a thick fog. Borrowing the jacket was definitely the right choice. My glasses fogged up with water droplets. It was quite cold, but when the fog cleared, we were enveloped in refreshing air. After almost two and a half hours without taking a break, we were on the horses the whole time. The scale of this horseback riding experience was completely different from what I've experienced in Japan.
I absolutely recommend this activity!!
コナから車で1時間半、8時半ぴったりにカファ牧場に到着しました。
Tシャツしか着ていなかったので、上着とヘルメットを借りることにしました。簡単なレクチャー(英語でしたが、話せない私でもなんとなくわかります。動き出しや止め方、横に行かせる仕方などを教えてくれます。)を受けた後、体つきを見て、馬を決めてくれます。私の馬は、唯一の葦毛でどっしりとした「スモーキー」です。80キロの私を支えるにはちょうどいいかな。
列を組んで出発。牧場じたいがかなり高い地域にあり、そこからさらに草原を登っていきます。途中から、一面の霧。上着を借りていて大正解でした。メガネも水滴で曇るほどでした。かなり寒い思いもしましたが、霧が晴れるとさわやかな空気に包まれます。出発から2時間半弱、休憩も取らず、馬に乗りっぱなしです。日本の乗馬体験とは、とにかくスケールが違いました。
絶対におすすめのアクティビティです!!
| Rating: | |
|---|---|
| Packages: | 2.5時間プラン |
| Attended as: | Couples |
| Posted on: | 2017/08/08 |
| Activity Date: | 2017/08/04 |
Reviewed by: joy
The view of Waipi'o Valley was absolutely stunning. We went down to the bottom of the valley and rode horses at a leisurely pace, feeling safe as we progressed. The local guide's quick-witted jokes were fantastic and kept the guests entertained.
ワイピオ渓谷の眺めがまずすばらしかった。渓谷の下までおりて、馬に乗ってゆっくり進みましたが、安心して進めました。現地ガイドの当意即妙のジョークがすばらしく、お客さんを飽きさせないと思いました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2017/08/07 |
| Activity Date: | 2014/05/02 |
Reviewed by: Renee
A great zipline course -- especially for young kids and first timers. Staff is organized, nice and safety focused. Terrain is tropical lush, with ziplines in close proximity to one another. We enjoyed it so much, we would have re-booked in next tour if it wasn't closing time!
| Rating: | |
|---|---|
| Packages: | Zipline Adventure (8-lines) |
| Attended as: | Families |
| Posted on: | 2017/08/07 |
| Activity Date: | 2017/07/30 |
Reviewed by: RBP
The sights were amazing and unique. The guide was amazing and knowledgeable. I have traveled all over the world and this would be one of my top 20 experiences. Tour arrangements were excellent.
| Rating: | |
|---|---|
| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2017/08/02 |
| Activity Date: | 2017/07/25 |
Reviewed by: Tracy S
Jaime was a terrific guide and the ride was nice. It was drizzling pretty much all day but they provided rain jackets and my 10 year old son and I were comfortable. We were pretty wet from the waist down; my jeans were soaked, but the horses were gentle and well behaved.
| Rating: | |
|---|---|
| Packages: | Waipio Horseback Ride & Waterfalls Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/31 |
| Activity Date: | 2017/07/28 |
Reviewed by: Sam
We traveled with 8, 12 years old boys and wife.
It was so great. It was our one of best tour in BigIsland.
| Rating: | |
|---|---|
| Packages: | Morning Ride |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/30 |
| Activity Date: | 2017/07/27 |
Reviewed by: Lava Seeker
I was really looking forward to this tour, being the first time on the big island. I was not disappointed by the tour. Amanda, our first half tour guide was terrific! So nice and informative, had a great time with her. Deric, (I hope I spelled his name correctly) was also great, gave us a lot of information regarding the previous lava flows and the area. The two mile walk didn't seem like two miles on gravel, it seemed like it took forever. Walking back to the van in the dark and trying to avoid the bikes was also an experience. It was so dark out there, we spotted the Hubble Space Telescope in the sky! All of the sites the tour took us to were interesting and fun. I have to admit, it was a long day. We got picked up at 8:30 from Kona, but didn't get back to our car till 11:30 pm! We really went driving around the island. Would do it again, but the money spent is worth it.
Aloha, Thank you for taking the time to write such a lovely review! Amanda and Deric are terrific and really enjoy what they do. We are so glad you enjoyed your day. It's called the Big Island for a reason...it is BIG! :) But as you said, as long as you are coming over to the east side to see the volcanic activity, you might as well see it all! I will be sure to pass on your kind words to the team. Mahalo for spending the day with us!
| Rating: | |
|---|---|
| Packages: | From Kona & Waikoloa - delete |
| Attended as: | Families |
| Posted on: | 2017/07/27 |
| Activity Date: | 2017/07/21 |
Reviewed by: Shannon
We learned so much about the island volcanos on this tour. The views are amazing and star gazing is outstanding. Believe the advice to be prepared for the cold. It was 37 at the top (in July)! We were fortunate to see the glow of the lava from the volcano. Apparently an unusual occurance.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2017/07/26 |
| Activity Date: | 2017/07/21 |
Reviewed by: Lisa
loved it, great fun! My son enjoyed cracking macadamia nuts before the ride!
| Rating: | |
|---|---|
| Packages: | Morning Ride |
| Attended as: | Families with Young Children |
| Posted on: | 2017/07/22 |
| Activity Date: | 2017/07/18 |
Reviewed by: TAKAKO
I had a fear of heights, but by trusting the safety harness and the staff, my fear disappeared, and I was able to move through the jungle one after another. It was a very enjoyable experience. I absolutely recommend it.
高所恐怖症の私でしたが、命綱とスタッフを信じることで、恐怖心もなくなり、ジャングルの中を次々に移動し、とても楽しい経験になりました。絶対オススメです。
| Rating: | |
|---|---|
| Packages: | ジップラインコースのみ(送迎付き) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/07/22 |
| Activity Date: | 2017/07/19 |
Reviewed by: ハワイ島リピーター
We participated as a couple.
I was worried about the explanations in English, but the horses were well-trained, and I felt safe riding as long as I trusted the horse.
Even if you're not good at English, there's no need to feel anxious about horseback riding.
During the horseback riding course, we couldn't see the ocean, but Waipi'o Valley is a scenic spot with ocean views, so it was great to enjoy it on the way back.
We left Keauhou at 7:00 and arrived at 8:30.
There is only a simple Western-style toilet available.
If you go about 1 km towards the Waipi'o Tour Center, there is a drive-in, so it might be better to use that.
夫婦二人で参加しました。
英語での説明に不安がありましたが、馬が良く調教されていて、馬に任せていれば安心して騎乗できました。
英語が不得意でも乗馬については不安を感じる必要はまったくありませんでした。
乗馬コース中、海は見えませんでしたがワイピオ渓谷自体は海の見える景勝地なので帰りに堪能できて良かったです。
ケアウホウを7時に出発して8時30分に到着しました。
トイレは簡易式の洋式トイレしかありません。
ワイピオツアーセンター方面に1Kmくらい進むとドライブインがあるのでそちらを利用したほうがいいかもしれません。
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Couples |
| Posted on: | 2017/07/21 |
| Activity Date: | 2017/07/17 |
Reviewed by: Kelly Koch
We have been on several horseback rides on all four of the major islands and this tour had by far the best views.
| Rating: | |
|---|---|
| Packages: | Afternoon Ride |
| Attended as: | Couples |
| Posted on: | 2017/07/17 |
| Activity Date: | 2017/06/19 |
Reviewed by: Ginger W
We enjoyed everything about this experience. We stopped at a wonderful bakery on the way up the mountain. We saw all the best of Volcanoes National Park, and then headed to a more out-of-the-way area for breathtaking scenery and dinner before the hike to the lava flow. The hike is not difficult and really worth it for the views. The rainwear provided by the tour (we needed it in the Volcsno Park) was nice Columbia jackets; not the ponchos I expected. Both guides were excellent and we learned a lot about the culture as well as volcanoes. Our college-age kids loved it!
Aloha Ginger! We are so glad that you and your family enjoyed spending the day with us! The volcano is so active right now and we are glad we were able to show you all the aspects of it's activity in one day. Thank you for taking the time to write such a lovely review and I will be sure to pass on your kind words to Aaron and Deric. Mahalo :) We hope to see you again in the future!!
| Rating: | |
|---|---|
| Packages: | From Kona & Waikoloa - delete |
| Attended as: | Families |
| Posted on: | 2017/07/08 |
| Activity Date: | 2017/06/19 |
Reviewed by: Flora
Fantastic tour, with great tour guides, 100% would recommend
Thank you so much for recommending us! We are so glad you enjoyed your day!!! Mahalo!
| Rating: | |
|---|---|
| Packages: | From Hilo - delete |
| Attended as: | Solo Travelers |
| Posted on: | 2017/07/02 |
| Activity Date: | 2017/06/29 |
Reviewed by: Sam
Went with my wife and sister, it's easy to find and has parking available. The staff is friendly and helpful. The zipline course itself is through beautiful landscapes and a small valley with a river at the bottom. Overall if you have ziplined before in treetops this course won't be as exciting for you. I would still recommend for the views and to those who haven't done ziplining before.
| Rating: | |
|---|---|
| Packages: | Zipline Adventure (8-lines) |
| Attended as: | Friends |
| Posted on: | 2017/06/27 |
| Activity Date: | 2017/06/21 |
Reviewed by: Alex K.
I had a star gazing tour to Mauna Kea and have to admit this was a real STAR of my 2-week travel across Big Island. Our tour guide Maka had deep extensive knowledge in geology, volcanology, astronomy, ethnography, history of Hawaii and was just a very nice guy and interesting interlocutor. Maka was so kind to call me about my precious photo filters I left behind in the tour bus ad help me get them back. Thank you, Maka!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2017/06/25 |
| Activity Date: | 2017/05/29 |
Reviewed by: 伊右衛門
I made a reservation for the 9 o'clock session and arrived at the reception at 8:30. Since I filled out the liability waiver in advance, I measured my weight on the scale next to the reception, and the check-in was completed in just one minute.
I think the percentage of Japanese people is low, and no one speaks Japanese at all, so it's recommended to download the liability waiver from the e-voucher and fill it out beforehand. It takes time to translate on-site.
About 10 minutes before the start time, I received a harness, helmet, and gloves in a room at the back of the reception, and then we traveled to the zip line location in a six-wheeled vehicle used by the military. The zip line descends from a platform built high in the trees. The distance is decent, and we cross a suspension bridge between the wooden platforms, which might be scarier.
The staff are kind, and it's a good tour.
If you're only considering the zip line, Akaka has a longer one.
9時からの回で予約して8:30に受付へ
事前に免責同意書を書いて行ったので受付横の体重計で体重を測って1分で受付は完了です。
日本人率は低いと思うし日本語は全く通じませんので
Eバウチャーから免責同意書がダウンロード出来るので書いて行った方がオススメです。
現地で翻訳してると時間かかるしね。
開始時間の10分前ぐらいに受付奥の部屋で安全帯の装着やヘルメットや手袋を貸してもらったら、軍が使う様な6輪車の車でジップラインの場所まで移動します。
ジップラインは木の高台に作った台の上から下ります。
距離的にはまあまあかな
木の台の間を吊り橋を渡りますがそっちの方が怖いかもしれません
スタッフも優しく良いツアーですよ
ジップラインだけを考えるとアカカだけの方が長いです。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Friends |
| Posted on: | 2017/06/24 |
| Activity Date: | 2017/06/23 |
Reviewed by: Elise Wilson
If I could give this more than 5 stars, I would.
My family and I had an absolutely amazing time on this tour - it's a long day, but it's SO worth it. Both of our guides were fantastic; they did an excellent job teaching us about the history and geology of the island while keeping the tour atmosphere casual and fun. They had answers to pretty much every question that was asked, and despite not being Hawaiian natives, they clearly studied extensively about Hawaiian history and cared deeply about Hawaiian culture. The volcano national park was as spectacular as we hoped it would be and the hike out to the lava flow was well worth it.
Some of the highlights of the tour were kind of unexpected. The bakery we visited on the way from Kona was delicious, and walking through Hawaii Volcanoes National Park and learning about the past eruptions was fascinating. The southern area of the island where we had dinner was absolutely incredible. Our guide talked to us about the politics on the island and about the movement for Hawaiian freedom centered in that region. If you take this trip, bring your passport so you can get it stamped! Honestly, the evening portion of this tour was the highlight of our whole vacation - it cast light on aspects of Hawaiian culture we had never thought about and gave us breathtaking views of the ocean and the lava. It was totally amazing in every respect.
Absolutely take this tour if you get a chance!!!
Aloha, Thank you so much for writing such a wonderful review! We so very much appreciate your time and we are delighted that you enjoyed our tour! We realize that it is a bit of a long day, but it is a big island and we want to show you both sides of the volcano!! The National Park and the hike out to the lava on the back side of the volcano. They are both so unique and worth the time! I will be sure to pass on your kind words to our team (and yes, they all study a lot to be a part of our team:)) and I know they will appreciate your comments. We hope to see you again someday!! Mahalo!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/06/24 |
Reviewed by: JJ & Kathy
This tour was the highlight of our activities on the big island.
| Rating: | |
|---|---|
| Packages: | Groups of 1 to 3 |
| Attended as: | Couples |
| Posted on: | 2017/06/13 |
| Activity Date: | 2017/05/18 |
Reviewed by: Marianna
Our guide Joe was very knowledgeable about astronomy. It was cool to see the top of Mauna Kea and observatories. We went during a half moon and the star visibility was still very good. The mountain is above the vog, so you should be able to see the stars even if the vog is a problem.
| Rating: | |
|---|---|
| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2017/06/12 |
| Activity Date: | 2017/06/04 |
Reviewed by: Jo K
This experience is certainly off the beaten pack and is an amazing way to explore the nearly inaccessible Waipio Valley.
We met at the meeting point and we were driven down into the valley down one of the gnarliest roads I've ever been on in a 4x4 to the stables.
We were introduced to our horses and led on a serene trek through the valley. We went through rivers and around small holdings that are dotted around the valley. We marvelled, from a distance, at incredible waterfalls as we trekked through paths with fields on one side and jungle on the other. It was awesome.
Our guide was great and it's something we'll both always remember. We're not riders but we're extremely well looked after.
It was great. Thank you!!
| Rating: | |
|---|---|
| Packages: | Waipio Horseback Ride & Waterfalls Adventure |
| Attended as: | Couples |
| Posted on: | 2017/06/03 |
| Activity Date: | 2017/05/08 |
Reviewed by: さとし
Four years ago, I participated in the same 2.5-hour course. At that time, I expressed my hope for improvement due to the significantly reduced riding time. Believing that improvements had been made, I joined this time, and we departed around 9:15 and had riding time until just after 10:40. I think it's quite terrible to pay for a 2.5-hour course and receive a tour that doesn't even meet the 1.5-hour duration. The gate to the tour meeting place was also chained, and I was told to open it myself.
4年前にも同じ2.5時間コースに参加しました。その際にも大幅に乗馬時間が短縮されたことに改善希望を感想としてお伝えしました。改善されたことを信じて参加した今回は、9時15分頃から出発して10時40分過ぎまでの乗馬時間でした。2.5時間コースの料金を払い、1.5時間コースに満たないツアーとは、あまりにひどいと思います。ツアー集合場所へのゲートもチェーンがしてあり、自分で開けるようにと言われる始末。
Thank you very much for participating in the tour.
However, we sincerely apologize that the tour did not proceed as scheduled.
We confirmed the details of the tour with the operating company. Due to inclement weather on the day of the tour, the 2.5-hour plan could not be completed for the safety of our customers.
We understand that it must have been disappointing to have the tour content shortened, especially since you were looking forward to it. We also deeply apologize for the lack of proper explanation from the operating company. As mentioned in a separate email, we were unable to provide the tour content you signed up for, so we have processed a partial refund of the tour fee for you to confirm. Additionally, please be aware that the gate at the meeting point is always kept closed with a chain to prevent livestock from getting out.
We take your feedback seriously and will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、予定通りツアーが催行されませんでしたこと深くお詫び申し上げます。
ツアー当日の内容を催行会社に確認いたしました。当日は悪天候のため、お客様の安全を考慮し2.5時間プランのコースが周りきれなかったとのことです。
悪天候のためとはいえ、せっかく楽しみにされていたツアー内容が短縮され残念なお気持ちだったかと存じます。また、催行会社よりきちんとした説明がございませんでしたこと深くお詫び申し上げます。別途メールでもご連絡させていただきましたが、お申込みいただいたツアー内容の提供ができませんでしたため、ツアー代金の一部をご返金させていただきましたのでご確認ください。なお、集合場所のゲートについてですが、家畜が外に出ないよう常にゲートはチェーンで閉めておりますことご了承ください。
お客様からのお言葉を真摯に受け止め、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 2.5時間プラン |
| Attended as: | Couples |
| Posted on: | 2017/06/03 |
| Activity Date: | 2017/05/31 |
Reviewed by: Kali
This was one of our favorite adventures during our time in hawaii! Our guides were awesome and we loved getting to see the beauty of the Waipio Valley while riding horses! Highly recommend this for anyone who loves the outdoors and loves a good adventure!!
| Rating: | |
|---|---|
| Packages: | Afternoon Ride |
| Attended as: | Couples |
| Posted on: | 2017/05/24 |
| Activity Date: | 2017/05/20 |
Reviewed by: わかさま
The meeting point and ending point are local, and since the guide speaks only English, it's necessary to have a rental car and understand some English. They teach you how to ride the horse slowly and clearly, so as long as you can catch everyday conversation, you should be fine.
The guides for this trip were two local women. Besides the two of us, the party included a couple and their family from the mainland, making a total of nine people, creating a friendly atmosphere.
Along the way, they taught us about various wild fruits (such as mangoes, papayas, noni, avocados, bananas, etc.), we encountered wild horses, and we visited a waterfall that can only be seen by going down into the canyon, making it a satisfying tour.
There was also a tour that went down to the canyon by car, but I recommend horseback riding as it allows you to go deeper by crossing the river and navigating through narrow paths!
This time, I chose this option because I wanted to stroll around the nearby towns of Honokaa and Waimea before and after the tour, but if you simply want to enjoy horseback riding in the canyon, I think it's better to choose a tour with a Japanese guide and transportation included.
現地集合、現地解散、英語のみのガイドなので、レンタカーとある程度の英語が分かることか必要です。馬の乗り方とかはゆっくり分かりやすく教えてくれるので、日常会話が聞き取れれば大丈夫かと。
今回ガイドしてくれたのは現地の女性二人。パーティーのメンバーは我々2人以外に本土から来た夫婦と家族の総勢9人で、和気あいあいとした雰囲気です。
途中自生している果物を色々と(マンゴー、パパイヤ、ノニ、アボガド、バナナなどなど)教えてくれたり、野生の馬に出会ったり、渓谷を下まで降りないと見られない滝を見に行ったりと満足のツアーでした。
車で渓谷の下に下りるツアーもありましたが、馬の方が川を遡ったり、細いところを入っていったりとより奥まで行けるのでオススメです!
今回はツアーの前後で周辺のホノカアやワイメアの町もブラブラしたかったので、こちらを選びましたが、単純に渓谷の乗馬だけを楽しみたい場合は、日本語ガイド、送迎付のツアーを選んだ方がいいと思います。
| Rating: | |
|---|---|
| Packages: | 午後プラン |
| Attended as: | Couples |
| Posted on: | 2017/05/20 |
| Activity Date: | 2017/05/17 |
Reviewed by: Dawn Weston
We had a total of 8 in our group, and did this tour on 5/9/17. The guides were very helpful and did a god job in making you feel comfortable on the lines especially for us first timers. The views were undescribable. Make sure to really just enjoy the ride and not fuss too much with your camera or phone because you will miss all the beautiful scenery. It can take away from the experience. You get to see a lot of banana trees and even try some right off the tree. It was by far one of the best things we did while visiting. A must do activity!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2017/05/19 |
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Reply from activity provider
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Mahalo RBP, we are thrilled you had a great experience and thank you for letting us know.
Aloha,
Dan Berman
General Manager
HFT - Kohala Zipline