Reviewed by: Nadia Roberts
12000 acres of beauty. The guides are super nice funny and allow you to trot or chill how you please. Not a boring nose to tail ride it was fun to go fast a few times and let the horses do their thing while seeing all the other animals. Definitely bring a jacket (or they have some), close toed shoes and jeans super cold and windy up there. Loved it!
| Rating: | |
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| Packages: | 1.5 Hour Horse Riding Tour |
| Attended as: | Couples |
| Posted on: | 2023/05/06 |
| Activity Date: | 2023/04/13 |
Reviewed by: KKM
On the day of my visit, the weather unexpectedly worsened, and I couldn't go beyond the Onizuka Visitor Center. I was disappointed that I couldn't fulfill my dream of coming to the Big Island, but I was happy to see the "Silversword" (Argyroxiphium sandwicense) near the visitor center, thanks to the staff's guidance. I hope to have the opportunity to visit the summit of Mauna Kea again.
当日、まさかの天候悪化で、オニヅカビジターセンターから先に行けませんでした。
ハワイ島に来た夢が果たせずがっかりでしたが、スタッフに教えてもらって、ビジターセンターの近くにある「シルバーソード(銀剣草)」を見ることができて、それは嬉しかったです。
また機会があれば、マウナケア山頂に行きたいと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/05/06 |
| Activity Date: | 2023/04/12 |
Reviewed by: Lisa
We had a great time on this trip. Our tour guide, Stefan, was excellent! He was friendly and informative the entire time. Even though we took the tour on an overcast night, there was so much to see and the views were unforgettable. Five stars, would book again!!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/05/06 |
| Activity Date: | 2023/04/27 |
Reviewed by: Mike
Outstanding adventure. Would highly recommend it. The guides were knowledgeable and did an excellent job.
| Rating: | |
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| Packages: | Two Riders Package (1 Driver + 1 Passenger) |
| Attended as: | Couples |
| Posted on: | 2023/05/05 |
| Activity Date: | 2023/04/21 |
Reviewed by: Nobu
I joined the tour with my wife, and we were a bit nervous as we worried about altitude sickness before we joined. However, we did not need to worry too much. The guide was so professional, and he made us relax in the large van of Mercedes-Benz. In addition, the distributed dinner, hot lasagna and chocolate cake helped us get adjusted in the rest area before we were elevated to the summit. In astronomical observation, I was able to see two shooting stars. I strongly recommend this amazing tour if you come to the big island.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/05/04 |
| Activity Date: | 2023/05/02 |
Reviewed by: momoya
My first horseback riding experience was very satisfying. Unfortunately, it was drizzling, and the water dripping from the borrowed raincoat soaked my pants, but I thoroughly enjoyed the beautiful scenery.
There were two families from the mainland, with a total of 10 participants, and two instructors leading us. The well-trained horses sometimes didn't listen and grazed freely, and at times they picked up speed, which was a bit troublesome. However, looking back, it was all part of the charm and became a topic of conversation for family bonding.
初めての乗馬体験。とても満足なものでした。あいにくの小雨で、お借りしたレインコートから、したたる水で、パンツが濡れるほどでしたが、余りある風景を堪能させていただきました。
本土からの2組のご家族と、10名の参加者に2人のインストラクターさんが引率。慣れた馬達は、いう事を聞かずに、自由に草をはんだり、時には速足になったりで、困る事もありました。おわつてみれば、それもご愛嬌で、家族の団らんの話題になりました。
| Rating: | |
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| Packages: | 1.5時間プラン |
| Attended as: | Families |
| Posted on: | 2023/05/01 |
| Activity Date: | 2023/04/29 |
Reviewed by: Joe
This tour was worth every penny. We loved the ride to the summit, the star gazing, and the wealth of knowledge provided by our tour guide, Maka.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/04/29 |
| Activity Date: | 2023/04/26 |
Reviewed by: Daniel
The tour guide was inviting and very knowledgeable. The food was actually quite decent. The views of the sunset from the top were sensational, and it was near seeing all the giant telescopes.
But the highlight for me by far was the stargazing after sunset. It was only 80% visibility and the moon was quite bright but I've never seen so many stars so clearly in my life. It was really a sight to behold. Maka (the tour guide) brought a telescope with him and we saw a number of cool things close up, such as a globular cluster, a star in portions
Orions belt, Venus, and the Moon.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/04/27 |
| Activity Date: | 2023/04/25 |
Reviewed by: Lil
Fernando was a great guide for our tour! We really enjoyed his commentaries and learned a lot from this trip. The sunset was amazing. The night sky was impressive, but cold. Bring winter clothes and layers if you can! They do provide a very warm parka. The dinner was yummy. Highly recommended!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/04/23 |
| Activity Date: | 2023/04/21 |
Reviewed by: AngelaPK
We had a blast! A very unique experience, especially if you enjoy sunsets, heights, and amazing views.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/04/23 |
| Activity Date: | 2023/03/30 |
Reviewed by: Jason Morford
It was a wonderful experience! Fun Zipline tour in paradise! The hosts focused on safety and fun! So glad that I took my daughter. I recommend to anyone able bodied that isn’t super afraid of heights! One of the big islands must dos!
| Rating: | |
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| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Families |
| Posted on: | 2023/04/16 |
| Activity Date: | 2023/03/25 |
Reviewed by: ちょびすけ
This was my first tour on the Big Island of Hawaii, and the reservation process and pickup location on the day were very clear. Although I couldn't speak English, there were staff members who assisted in Japanese, and I was very satisfied with the service. Above all, I was deeply moved by the magnificent view and sunset from the summit. I didn't experience any altitude sickness, and I was able to have a wonderful time. During the stargazing, I enjoyed lying on the ground, amazed by the closeness and size of the countless stars. (laughs) I'm really glad I participated in this tour. When I come back to the Big Island, I would like to join other tours as well. Thank you very much.
初めてハワイ島で参加したツアーでしたが、予約や当日の送迎場所も分かりやすく、英語が話せなかったのですが、日本語で対応してくれるスタッフもいて、対応にはとても満足でした。そして何より山頂から見た壮大な景色とサンセットに大感動。心配していた高山病もなく、良いひとときを過ごすことが出来ました。星空観測では満天の星たちの近さと大きさに、道に寝転んで楽しみました。(笑)このツアーに参加して本当に良かったです。またハワイ島に来たときには他のツアーにも参加したいと思いました。ありがとうございました。
| Rating: | |
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| Packages: | 基本プラン ※2023年3月までのご参加 |
| Attended as: | Friends |
| Posted on: | 2023/04/05 |
| Activity Date: | 2023/03/27 |
Reviewed by: Eric
Amazing guide! Super knowledgable and passionate! He knew places to go to have absolute privacy. It was a bit cloudy when I went so he offered for me to come again for free, and both times were stunning. I learned a lot and the pics are unlike anything else you'll ever get in your life.
We rented a car so it was great to have a tour where you just show up for the stargazing time, instead of spending hours driving around picking up other tourists.
| Rating: | |
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| Packages: | Stargazing Tour - Starting times between 07:00 PM - 11:30 PM |
| Attended as: | Solo Travelers |
| Posted on: | 2023/04/01 |
| Activity Date: | 2023/03/12 |
Reviewed by: Hiro
I was able to learn a lot about lava from the very detailed explanation. Although we couldn't see the starry sky, we can't go against nature.
非常に丁寧な説明で、溶岩について、多くを学ぶことができました。
星空が見えなかったですが、自然には逆らえないですね。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2023/03/27 |
| Activity Date: | 2023/03/23 |
Reviewed by: From Long Island NY
James was awesome! Our family had a summit tour booked with another company that canceled stated that road was closed, not sure that was true, as I’m scrambling to find an alternative other company said they were still going. Anyway, God‘s got a plan and I came upon epic tours. Even though this wasn’t a “summit” tour my son has a AAS in astronomy and was focused on star gazing and James delivered! James provided chairs to jackets if needed. And gave us a tour of the night sky! And we have a great picture to remember it!
| Rating: | |
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| Packages: | Stargazing Tour - Starting times between 07:00 PM - 11:30 PM |
| Attended as: | Families |
| Posted on: | 2023/03/26 |
| Activity Date: | 2023/03/24 |
Reviewed by: Frances Morgan
Awesome day on the Big Island. A full day with a coffee farm, tour of the Volcanoes National Park, then stargazing on a clear night. Our Tour guide Aaron was the best. His knowledge of Hawaiian culture, the volcano, and then the night sky was awesome. He was so helpful and kind. This was a once in a lifetime experience. The volcano stopped erupting a few days after our tour. So, we felt so lucky to get to see an active volcano. Be sure to take a sweatshirt or jacket. It got cold in the evening. It is a full day, but so worth it.
| Rating: | |
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| Packages: | Standard Tour |
| Attended as: | Families |
| Posted on: | 2023/03/25 |
| Activity Date: | 2023/02/28 |
Reviewed by: Julie
We really enjoyed our experience on this tour. Our tour guide, Aaron was very informative! I mean who better to have for a tour guide than a history teacher!! The only part that could use some improvement are the meals. We expected a meal with more substance.
| Rating: | |
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| Packages: | Standard Tour |
| Attended as: | Couples |
| Posted on: | 2023/03/23 |
| Activity Date: | 2023/03/14 |
Reviewed by: Leesa
Overall great experience. There was construction traveling to the location and they waited for the people that were stuck in traffic. The staff was very friendly and answered and questions we had. They helped take pictures at the end by the waterfall for everyone. I felt very comfortable with the safety equipment. Especially going over the waterfall and the other really far drop. I would definitely recommend this company.
| Rating: | |
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Families |
| Posted on: | 2023/03/22 |
| Activity Date: | 2023/03/15 |
Reviewed by: Coartney
Amazing views! Great staff! So nice and helpful. Loved the waterfall spot!! Very refreshing!
| Rating: | |
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| Packages: | 9:00 AM Morning Ride |
| Attended as: | Families |
| Posted on: | 2023/03/21 |
| Activity Date: | 2023/03/14 |
Reviewed by: Coartney
Amazing views! Well organized! All the tour guides were so nice and we loved that they gave history about island!
| Rating: | |
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| Packages: | Four Riders Package (1 Driver + 3 Passengers) |
| Attended as: | Families |
| Posted on: | 2023/03/21 |
| Activity Date: | 2023/03/17 |
Reviewed by: SUZU
Our guide, Stephan, was wonderful. Out of the 10 tour participants, 8 were Americans, but he provided a lot of explanations and support in Japanese. Stephan is also a photographer, and he took beautiful photos that looked like wedding pictures under a perfect starry sky! Thank you very much!
ガイドのステファンさんが素晴らしかったです。ツアー客10人中、8人はアメリカ人の方でしたが、日本語でたくさん説明&フォローしていただけました。ステファンさんは、さらに写真家で、
満点の星空のもとウェディングフォトのような素敵な写真を撮っていただきました!
ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 基本プラン ※2023年3月までのご参加 |
| Attended as: | Couples |
| Posted on: | 2023/03/21 |
| Activity Date: | 2023/03/17 |
Reviewed by: Lindsay B
The guys were amazing, informative of land, history and stories. Made it a blast for all ages. Small business with biggest personality employees that made it easy, fun and exciting.
| Rating: | |
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| Packages: | Four Riders Package (1 Driver + 3 Passengers) |
| Attended as: | Couples |
| Posted on: | 2023/03/21 |
| Activity Date: | 2023/03/13 |
Reviewed by: Max family
This was one the best experiences ever! The guide was fantastic! (Gauge/Gage? My apologies if misspelling your name - he was super knowledgeable about the island and easy to talk to, he was also well organized and thought of everything. The entire journey was super easy to follow and we all got to see some amazing things. Hot chocolate and biscotti? Snow? Wild turkeys and sheep? Binary star system anyone? Gage will make it happen. We also had a great GREAT experience just chatting with you about the Big Island. Thank you Thank you!
| Rating: | |
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| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Families |
| Posted on: | 2023/03/13 |
| Activity Date: | 2023/02/22 |
Reviewed by: DebSF
Everything felt very safe, the instruction on safety and vehicle operation was effective and efficient, and we had a blast. The guides were wonderful, too.There are opportunities to switch drivers a few different spots, so we both had a turn at the wheel. Some gorgeous photo opportunities. Lots of kids were along, and they seemed to have a great time as well. We scared a bunch of feral pigs and chased some cows off the trail - who didn't seem to mind at all. One of the high points of our Hawaii trip.
| Rating: | |
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| Packages: | Two Riders Package (1 Driver + 1 Passenger) |
| Attended as: | Couples |
| Posted on: | 2023/03/12 |
| Activity Date: | 2023/03/10 |
Reviewed by: MGates
This was probably hands-down the most fun we've had on a trip. We had excellent guides- Henry and Jerry. Everyone from our driver to the riders made the trip super enjoyable. We saw amazing waterfalls along the northern side of the island cliffs. We worked with the wildlife as they allowed us into their grazing areas. This is a must do. Yes you will get dirty and you will enjoy it!
| Rating: | |
|---|---|
| Packages: | Two Riders Package (1 Driver + 1 Passenger) |
| Attended as: | Couples |
| Posted on: | 2023/03/10 |
| Activity Date: | 2023/03/02 |
Reviewed by: あきら
The van that arrived at the meeting place was labeled Hawaiian Eyes Tour, with no mention of the operating company, Masashi Nature School, which was confusing. There was no such information provided by VELTRA, but upon checking the Masashi Nature School's website, it clearly stated that the operating company is Hawaiian Eyes Tour. (I wish this had been communicated through VELTRA as well.)
On the day of the tour, there were ten guests, six of whom were Japanese. According to the guide, the number of Japanese customers has decreased due to the pandemic, so there are no longer Japanese language tours. The guide could speak some Japanese, but not enough to provide a full tour in that language, so the entire ride was in English.
That said, the sunset from the mountain top and stargazing were great experiences, and the guide made an effort to explain things in Japanese, which I personally appreciated. Additionally, I was grateful to receive the photos the guide took via AirDrop.
We were staying at a hotel in Waikoloa, so it was helpful that we were dropped off there on the way back. However, there were two Japanese guests from a hotel outside the Kona area who mistakenly thought they would be dropped off at their hotel and ended up getting off at the pickup location, Queens Marketplace. Considering that it's difficult to catch a taxi in that area and the return time was before 10 PM, I think it would be beneficial to offer a paid option for hotel drop-off.
集合場所に来たバンが、催行社のマサシネイチャースクールとはどこにも書いてなくHawaiian Eyes Tourとなっていて戸惑った。
VELTRAではそのような案内は全くなかったが、マサシネイチャースクールのHPを確認すると、しっかり催行会社がHawaiian Eyes Tourであると記載されていた。(VELTA経由でもしっかりそこは案内して欲しかった。)
当日は、10人の客で、うち日本人は6人いたが、ガイドさんによると、コロナ禍で日本人客が減ったから日本語ツアーは無くなったとのこと。
ガイドさんも日本語はできるが案内するほどの語学力がない、ということで、行き帰りの車中はずっと英語だった。
とはいえ、山頂の夕陽や星空観測等、ガイドさんが、日本語でも頑張って案内してくれて、個人的には非常に良かった。
また、ガイドさんが撮ってくれた写真もAirDropでもらえたのもありがたかった。
私たちは、ワイコロアのホテルに泊まっていたので帰りはホテルまで送ってもらって助かった。
ただ、コナ地区外のホテルから参加していた日本人の親子2人組が、帰りホテルまで送ってもらえると勘違いしていて、結局ピックアップ場所のクイーンズマーケットプレイスで降りることになった。
タクシーもなかなか捕まらない土地柄で、帰着時間が22時前になるということを考えると、有償でのホテルまでの送ってくれるオプションがあると良いのではないかと思った。
| Rating: | |
|---|---|
| Packages: | 基本プラン ※2023年3月までのご参加 |
| Attended as: | Couples |
| Posted on: | 2023/02/27 |
| Activity Date: | 2023/02/25 |
Reviewed by: Tom
The guide was very friendly and shared many interesting stories! Everyone participating was American, and we all had a great time together. We were able to see a starry sky that you can't experience in Japan. The guide also explained about the stars, which was very enjoyable.
ガイドさんが非常に気さくな方で色々な面白い話をしてくれました!参加していたのはアメリカ人だけでしたがみんなでワイワイしてました。日本ではみるようなことができない満点の星空を見ることができました。ガイドさんが星の解説もしてくださり非常に楽しかったです
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2023/02/24 |
| Activity Date: | 2023/02/21 |
Reviewed by: Jill and Joyce
The adventure was awesome! We had a blast even in the rain! Our kids were amazing and made it so fun!! I think you should add a lunch experience at the picnic tables. Our ride was at 12:30 and it was 2.5 hours and we hadn’t had lunch so that addition would be great!
| Rating: | |
|---|---|
| Packages: | Two Riders Package (1 Driver + 1 Passenger) |
| Attended as: | Friends |
| Posted on: | 2023/02/11 |
| Activity Date: | 2023/02/09 |
Reviewed by: Analiese Kennedy
I know, I know, everyone likes to use the words “best” “amazing” “trip of a lifetime” THIS excursion IS absolutely THE best trip you will book! It may seem a little pricey, but the time, care, and knowledge that our tour guide Travis invested in our group was top of the line!
First of all, do not underestimate the “cold” warnings. It was frigid, cold to the bone so, dress appropriately! If you have a beanie, bring it for this trip.
Secondly, be prepared for the potential that the actual road up to the summit may be closed. Our group (along with 15 others) was told the road was closed and we would not be able to drive to the summit. Travis was able to talk with another tour operator (friends are good) and together they got the rangers to open the road for us last minute!! Yay!
Okay, so let’s talk dinner for a second. They served a vegetarian lasagna that was to die for most of my family are hard core meat eaters, so i was surprised at how quickly they snarfed it all down and EVERYONE commented on how “great” it was Make sure to bring your own water bottle (there is fresh water at the first stop) or whatever you want to drink.
Once we hit the road to climb the summit, the road was definitely an “off road” experience. Lots of major bumps but totally fun . The drive up was spectacular, so have your camera ready. The view from the top will blow your mind. Take a lot of pics and enjoy!
Then on to stargazing. Totally over the top and way exceeded my expectations! Travis had his own telescope that was a high end piece of equipment to say the least! He has so much knowledge that he was eager to share. We even got to see the once in a lifetime “green” comet he spent at least an extra hour with us up there when all the other tour operators were leaving. It was truly the most memorable experiences of my life! Mahalo to the entire team that i know has to work hard behind the scenes for this…my entire family is so grateful for the experience
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Families |
| Posted on: | 2023/02/09 |
| Activity Date: | 2023/02/07 |
Reviewed by: Kate
It's not every day you can say you saw new earth being formed in front of your eyes. We loved seeing the glow of lava at night. Not many places you can do this in the world.
Mahalo, Kate!
| Rating: | |
|---|---|
| Packages: | Private Tour (up to 12 passengers) |
| Attended as: | Couples |
| Posted on: | 2023/02/04 |
| Activity Date: | 2022/03/22 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for your use of our services.
We are glad to hear that you enjoyed the tour.
We sincerely apologize for any anxiety caused regarding the shuttle service. Upon reviewing your feedback, we realized that although we had received confirmation from the local operator that the tour was conducted by Hawaiian Eyes Tours, we neglected to reflect this on the tour page.
To prevent similar inconveniences in the future, we will update the tour page to indicate that the shuttle service will be provided by Hawaiian Eyes Tours.
Thank you for your valuable feedback.
Best regards,
VELTRA
ご利用ありがとうございます。
ツアーをお楽しみいただけたようで嬉しく思います。
送迎車につきましては、不安なお気持ちにさせてしまいましたこと心よりお詫び申し上げます。
ご指摘いただきあらためて確認しましたところ、現地催行会社よりHawaiian Eyes Toursにて催行されているとの共有があったにも関わらず、ツアーページへの反映を失念しておりました。
今後同様のご迷惑をおかけしないためにも、ツアーページにHawaiian Eyes Toursと記載された送迎車がお迎えにあがる旨、追記させていただきます。
貴重なご意見ありがとうございます。
何卒よろしくお願いします。
VELTRA