Reviewed by: Minhchau
The tour guides Vince and Kekoa was awesome! Kekoa was super witty and it mean the tour so fun! Definitely, would recommend this tour 100%
| Rating: | |
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Couples |
| Posted on: | 2023/08/23 |
| Activity Date: | 2023/08/17 |
Reviewed by: SoCalFam
It was a perfect day! The plantation was BEAUTIFUL and we learned so much about all the native and non-native agricultural while walking to the next platform. Byron and Monique were amazing and had our family laughing the whole time! Totally making everyone feel at ease. The tips they provided ensuring we got the most out of each ”zip”were a huge help and made the adventure just that much more fun. We would do it all again in a heartbeat!
| Rating: | |
|---|---|
| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Families |
| Posted on: | 2023/08/20 |
| Activity Date: | 2023/07/25 |
Reviewed by: Jon
The zip line experience was excellent! Ages 8-45 in our group all loved it!!
We weren’t sure about the waterfall swim/kayak, the kids said this was their favorite part of the time at Umauma, even better than zip lining!!
Highly recommended for people of almost any age!!
| Rating: | |
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| Packages: | Zip-N-Dip Deluxe Experience: 9-Line Zip & Waterfall Swim Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/20 |
| Activity Date: | 2023/08/18 |
Reviewed by: ひろ玉くん
Unfortunately, due to the strong winds from the hurricane, the path to the summit was closed on the day of the visit. However, there was a possibility that if negotiations were successful at the Onizuka Center, the path might be opened, so I went to the Onizuka Center. But the result was... it was indeed not possible.
That said, it was good that I was able to get to Onizuka! The tour fee was refunded later for the portion that I couldn't complete to the summit (not the full amount, but $200 out of $400). Well, we can't win against the forces of nature! This will be a lesson for next time!
運悪くハリケーンの影響で風が強く、当日は頂上への道が閉鎖されたとのこと。
ただ、万が一オニヅカセンターで交渉次第では?道が開けてもらえる可能性もあるということでオニヅカセンターまで行ってきました。
でも、結果は・・・やはりダメでした涙
とはいえ、オニヅカまででもいけたのは良かった!
ツアー代金は、頂上まで行けなかった分、後から返金されましたので(全額ではなく4/5の200ドル)まぁこればっっかり自然の力には勝てないということで仕方ありませんね!
次回の宿題になりましたw
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/08/20 |
| Activity Date: | 2023/08/07 |
Reviewed by: ウブド
After five years of waiting due to the opposition to the observatory expansion and COVID-19, I was finally able to participate in the sunset tour. The company advertised having Japanese-speaking guides, but due to the impact of COVID-19, it seems they laid off most of the Japanese guides because there were many domestic (U.S.) users. During my visit, the guide was an American with experience working at a U.S. military base, and aside from casual conversations near the Onizuka Center and confirming the meeting time, everything was in English. The explanations along the way, including stories about Hawaii's only Army training base, were all in English, but even with my limited English knowledge from middle school to university, I understood about half of it. Of course, the meeting time and important notes were explained in Japanese, but I felt the English explanations were sufficient.
For the stargazing, two vehicles were used in the parking lot between the summit and the center, with only two Japanese participants. We were divided into two groups for English and Japanese explanations, and one person who spoke Japanese provided dedicated explanations. The photos taken during that time, as well as the best photos that the guide had likely taken previously, were received directly through the Aiphone communication feature. Previously, we would receive them later via the website, but with Aiphone, we could do it on the spot by pairing our phones. It seems that those using phones with OS like Samsung might not know how to do this, so I wonder what they do? After returning to the meeting place and dispersing, I was given a ride to a nearby hotel. I was spared a 20-minute walk at night, but this was only because everyone else returned to their cars from the meeting place or were from nearby hotels, so it was just a coincidence that I got a ride. I heard that if Japanese tourists return, Japanese tours might resume.
The tour itself was fantastic, just like everyone else's experience, but I have two final points. The emergency toilet near the summit is very dirty, so it's better not to use it. Let's use the facilities at the Onizuka Center instead, as we will stop there after stargazing, which should take about three hours. Lastly, remember to give a tip when you get off the vehicle. A few years ago, during my first visit (at the time of the "B-class Gourmet Tour"), I completely forgot to tip because it was an all-Japanese tour, and that experience still gives me a bit of trauma. This time, I prepared three levels of tips in my pouch according to my satisfaction and handed them out at the end. If the explanations had been given in both English and Japanese twice, I would have given 20%, but this time I gave about 15%.
天文台増設反対の封鎖とコロナ等で5年越しでサンセットツアーに参加できました。同社は日本語ガイドがあるのが売りでしたが、コロナの影響で景気のいい国内(米国)利用者が多くなったので、日系人のガイドをほとんどレイオフ?したみたいです。今回利用時は、在日米軍基地勤務経験がある米国人ガイドさんでしたが、オニヅカセンターや展望台付近の雑談や集合時間の確認以外はすべて英語でした。途中の説明は、ハワイ唯一の陸軍訓練基地の話など英語オンリーでの説明でしたが、特に英語は中学から大学までの勉強でしかしたことない私でも、半分くらいは分かりました。もちろん、集合時間、注意事項等は日本語で説明してくれましたが、先の英語の説明で十分わかりました。また、天体観測は、2台の車が、山頂からセンターの間の駐車場で行いましたが、日本人は2人だけで、英語と日本語の説明の二つのグループに分かれましたが、日本語が話せる1人が専属で説明してくれました。その時撮った写真や、以前ガイドさんが撮ったと思われるベストな写真は、Aiphoneの通信機能でそのまま受け取りました。以前は後日ホームページでの受け取りでしたが、Aiphoneだとその場で携帯付き合わせてできます。サムスン等のOSを使った携帯はやり方がわからないみたいなのでどうするんでしょう?集合場所に戻り解散してから近くのホテルまで送ってもらいました。夜道を20分ほど歩かなくて済みましたが、あくまで、他の方が全員集合場所から各自が車で帰ったり、直近のホテルの方だったので、たまたま、送ってもらうことが出来ました。日本人がまた戻ってきたら日本語ツアーが再開されるかもとのことです。ツアーの素晴らしさは申し分なく他の方と同じですが、最後に2点。山頂付近の緊急用トイレは非常に汚いので使用しない方が良いです。オニヅカセンターで済ませましょう。天体観測後にも寄るので、しょうみ3時間くらいでしょうか。最後にチップは降車時に渡しますので忘れないようにしましょう。私は、数年前、最初の利用の時(当時の「B級グルメツアー」)、完全に日本人だけのツアーでその快適さから錯覚してチップ忘れたことがあり、今も少しトラウマになっています。今回も満足度に合わせて3段階のチップをポーチに用意して、最後に渡しました。途中の説明が英語と日本語で2回してくれたなら20%渡したと思いますが、今回は約15%程度としました。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2023/08/19 |
Reviewed by: Dave T.
Our tour guide Addison was awesome. Excellent in setting tour expectations and safety guidelines from the start. His knowledge of Hawaiian history, culture, volcanology, and astronomy was impressive. VIP treatment. Don’t miss this tour on your visit to the Big Island.
Thanks Addison and team.
- Dave T.
| Rating: | |
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| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Families |
| Posted on: | 2023/08/16 |
| Activity Date: | 2023/08/14 |
Reviewed by: くうちゃんのママ
I fulfilled a long-held dream of seeing the perfect starry sky from Mauna Kea. I prepared thoroughly and participated on a new moon night, expecting the best view of the stars. The starry sky from Mauna Kea exceeded my expectations. I was also able to see the Subaru Telescope, and the guide's explanations were detailed, allowing us to take many photos. Although I dressed warmly, it was still quite cold, and when I was freezing, I enjoyed a warm cocoa, which was a thoughtful gesture that warmed my heart. I would love to participate again.
マウナケアからの満点の星空を見てみたいという長年の夢が叶いました。
しっかりとした準備をして最高の星空を期待し、新月の夜に参加しました。
マウナケアからの星空は期待以上に最高でした。
スバル天文台も見ることができ、またガイドさんの説明も詳しくて、写真もたくさん撮っていただきました。
着込んでは行ったものの、流石に寒く凍えていた頃、温かいココアをいただき、心遣いに温まりました。
また参加したいです。
| Rating: | |
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| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/08/14 |
| Activity Date: | 2023/08/13 |
Reviewed by: GopiK
We had blasting time at the 7 Zipline tour!! It was an amazing experience to fly on top of the waterfalls, Our tour guides both Zoey and Emma were so fun and took care of us in every step of the Zipline with safety!! Me and my sons were able to experience the Zipline on top of the big waterfalls more than 500ft who was an amazing memory this summer!!
| Rating: | |
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/14 |
| Activity Date: | 2023/07/22 |
Reviewed by: GopiK
This whole event and trip was astonishing. I never had an opportunity to see the sky like this ever before. The trip was well organized and our guide Nate was so brilliant and he explained each and every part of the sky so beautifully in addition to having us watch different planets through the extraordinary telescope that he brought. The whole sky is so active in the night where we were able to see bunch of shooting stars, starlink satellites and other individual ones. I probably will do this again next time when I am in Big island!!
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| Packages: | From Hilo - Rainbow Falls, Kaumana Caves, Solar Viewing & Stargazing with Dinner |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/14 |
| Activity Date: | 2023/07/20 |
Reviewed by: Vanessa V
Fernando was our tour guide and he was great. We had the perfect weather. Its was an amazing experience! Definitely need the parka even though it was August. It was 44 degrees at the top and got colder after the sun set.
| Rating: | |
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| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/08/13 |
| Activity Date: | 2023/08/11 |
Reviewed by: とんちゃん
Fewer Japanese participants joined the tour, and since it was an English tour, I was disappointed that I couldn't understand the explanations during the bus ride. We took a 45-minute break at the Onizuka Visitor Center to acclimatize to the altitude, but there was no place to change, so I changed in the restroom. I wore Heattech top and bottom, jeans, and a fleece, with a light down parka on top. At the summit, I was lent ski pants and a warm jacket, so I was well-prepared for the cold. My hands were only cold from holding the camera.
The meal consisted of sandwiches distributed at the Visitor Center, which were very delicious, but there were no drinks provided. Since it was drizzling, I didn't feel like sitting at the outdoor tables and chairs, so I stood and ate in a corner of the center. During the stargazing, I enjoyed warm cocoa.
I was very satisfied with both the sunset and the starry sky, but I'm wondering how to receive the photo data taken during sunset and stargazing. There has been no email contact since the next day. I called but reached voicemail and left a message...
参加する日本人が少なくなっており、英語ツアーだったので、往路車中の解説はよくわからず残念。高地に慣れるためにオニヅカビジターセンターで45分間の休憩、着替えの場所はなくトイレで着替えました。ヒートテック上下にGパンとフリース、その上にライトダウンパーカーです。山頂でスキーパンツと防寒上着を貸して頂き、防寒は万全でした。カメラを持つ手が冷たかったくらいです。
食事は、ビジターセンターで配られるサンドイッチでとても美味しかったのですが、ここでは飲み物無し。小雨模様だったので、外のテーブル&椅子に座る気になれず、センターの隅っこで立って食べました。星空観察の時には温かいココアを頂きました。
サンセットも星空も大満足だつたのですか、日没時と星空鑑賞の際に撮って下さった写真データをどう受け取るのか?翌日以降、メール連絡もありません。電話しても留守電で、メッセージは残したのですが…
| Rating: | |
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| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/08/11 |
| Activity Date: | 2023/08/05 |
Reviewed by: dino
The sunset and stargazing were both amazing. Especially the stargazing, as the moon wasn't out, allowing us to see the Milky Way clearly. The only complaint I have is that the van we used for transportation was full and quite cramped. The travel time was long, and the roads were bad, so I hope this can be improved. (The driver was also lamenting about it...)
サンセット、星空観測とも最高でした。特に星空観測は月も出ていなかったのて天の川まではっきりとみることができました。
唯一不満な点として移動に使ったバンは満車でかなり窮屈なものでした。移動時間も長く途中道も悪いので改善して欲しい。(ドライバーも嘆いていたけれども。。)
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/08/07 |
| Activity Date: | 2023/08/05 |
Reviewed by: ぽんぼこ
The sunset was incredibly beautiful... I was moved. And the starry sky was breathtaking. I was finally able to see the starry sky that I had wanted to see for so long, and my dream came true! I was so happy.
とっても美しい景色にサンセット…感動しました。
そして満天の星空は圧巻でした。ずうっと観たかった星空を観ることができて、ついに夢が叶いました!
嬉しかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/08/06 |
| Activity Date: | 2023/07/10 |
Reviewed by: とっちー
I had a really fun time, sometimes trotting and sometimes slowly herding cattle in the magnificent scenery.
It seems that horses have various personalities; there were horses that could walk almost automatically for children, while adults had to give proper instructions, and larger horses for well-built foreigners. There were a total of 10 participants, and they selected horses that suited each person, explaining, "This horse is..." when it was time to ride.
The explanations were in English, but they spoke slowly for the Japanese participants, so it was relatively easy to understand (the difference in speaking speed for native speakers was quite noticeable, haha). However, if it's your first time riding, it might be tough if you can't understand and speak English well.
雄大な景色の中、時に駈歩したり、牛を追ったり(ゆっくり)、すごく楽しい時間を過ごせました。
馬は、色々性格があるらしく、子供にはほぼ自動運転で歩ける子、ちゃんと指示出さないといけない子には大人、体格のいい外国の方には大きな子…と合計10名の参加でしたが、それぞれに合わせた馬を選択してくれ、乗る時に「この子は…」説明してくれました。
英語での説明でしたが、日本人にはゆっくり喋ってくれていたので比較的わかりやすかったです(ネイティブの方に対するトークスピードの差が凄かった笑)。
ただ…初めての乗馬だと、ちゃんと英語を理解して喋れないとキツいかもしれません。
| Rating: | |
|---|---|
| Packages: | 2.5時間プラン |
| Attended as: | Families |
| Posted on: | 2023/08/06 |
| Activity Date: | 2023/07/31 |
Reviewed by: Lani
I have visited the Big Island of Hawaii many times, but this time I participated because my child turned 16. I was impressed by the beauty of the stars, the vastness of the sky, and its size. They took family photos for us, and since we were the only Japanese people there, they spoke to us not only in English but also in Japanese. During the star explanation, they divided us into English and Japanese groups with the same tour company (we ended up having a private experience), which made it very easy to understand, humorous, and enjoyable. I'm glad I participated.
Note: It’s colder than I expected.
何度もハワイ島に来ていますが、子どもが16歳になったため参加をしました。
星のきれいさ、空の広さ、大きさに感動しました。
写真をファミリーごとに撮ってくれたり、日本人が私たちだけだったため、英語だけでなく日本語でも話してくれたり、星の説明のときは同じツアー会社で英語組、日本語組に分かれてやっていただけたので(私たちは結局プライベート)とてもわかりやすく、ユーモアあっておもしろく、参加してよかったです。
補足 思った以上に寒いです。
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/08/06 |
| Activity Date: | 2023/07/28 |
Reviewed by: あずき
Su-san's guidance and thoughtfulness were wonderful. The photos we received were truly impressive! What a great photographer! They were very beautiful.
This was our second time as a couple, and our first time bringing our son.
Since the moon rose before 10:00 PM, it didn't affect our experience at all, and we were able to see the Milky Way clearly. It became a great memory for our family.
The BLT was delicious too.
すーさんのガイドとお気遣いが素晴らしかった。
いただいた写真もさすが!フォトグラファー!!とても美しかったです。
夫婦にとっては2回目
息子を連れての初参加。
月が出るのが22:00前だったので何ら影響なく、天の川もはっきり見ることが出来ました。
家族のいい思い出になりました。
BLTも美味しかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/08/06 |
| Activity Date: | 2023/08/04 |
Reviewed by: Lili
The crew was amazing, the views were incredible, the ride was exciting and the little stories and details made the experience memorable. I recommend doing this adventure!
| Rating: | |
|---|---|
| Packages: | Four Riders Package (1 Driver + 3 Passengers) |
| Attended as: | Families with Young Children |
| Posted on: | 2023/08/02 |
| Activity Date: | 2023/07/31 |
Reviewed by: Kara
Breathtaking views, I wish I could sleep under this view nightly, great vent and wont forget!
| Rating: | |
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| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Couples |
| Posted on: | 2023/07/31 |
| Activity Date: | 2023/06/16 |
Reviewed by: Kara
Our photos were nothing short of amazing. Thank you to the Epic team for this epic tour!!!!
| Rating: | |
|---|---|
| Packages: | Stargazing Tour - Starting times between 07:00 PM - 11:30 PM |
| Attended as: | Friends |
| Posted on: | 2023/07/31 |
| Activity Date: | 2023/06/16 |
Reviewed by: Stefan
We took the tour yesterday. It was a great experience which I can absolutely recommend. Worth mentioning is in particular the star gazing with the expert explanations of our guide.
| Rating: | |
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| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Families with Young Children |
| Posted on: | 2023/07/30 |
| Activity Date: | 2023/07/28 |
Reviewed by: ナルミ
I always appreciate Beltora's help. Just before starting the zip line, it started to rain, and I almost lost heart, but I enjoyed it immensely without worrying about the rain. The staff were very kind, and I was able to have a great time!
いつもベルトラさんにはお世話になっております。ジップラインはスタートする直前に雨が降り出し、心が折れそうになりましたが、雨など気にする事無く、めちゃくちゃ楽しめました。スタッフさんもとても親切で、楽しい時間を過ごす事が出来ました\(^o^)/
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2023/07/30 |
| Activity Date: | 2023/07/07 |
Reviewed by: Heather P.
If you're looking for an experience where you are cared for, entertained, and learn more about this island, look no further. It was a day full of sight-seeing, history, and stimulation. This company has put time into thinking of everything from bathroom breaks, food, and health/safety. As one of the oldest tour companies on the island, there's perks they get that others do not.
Completely worth every penny to make the memories of this day!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Families |
| Posted on: | 2023/07/29 |
| Activity Date: | 2023/07/27 |
Reviewed by: Cathy and Steve
I liked how you start small for those who a less experienced and afraid of heights. Our guides were awesome in explaining everything and giving history of the area. The funniest part was when Angela hid behind some bushes and started making pig sounds, causing one of the participants to jump back! LOL! The guides really did a great job making it fun and relaxing my nerves.
| Rating: | |
|---|---|
| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Couples |
| Posted on: | 2023/07/22 |
| Activity Date: | 2023/07/20 |
Reviewed by: bear
I was able to fulfill my dream of seeing the sunset and starry sky from Mauna Kea volcano. The explanations about the observatory and celestial bodies were very detailed, and I was able to take many photos. The sandwiches and cocoa provided along the way were very delicious and left a strong impression!
マウナケア火山からのサンセットと星空が見てみたい、という夢を叶えることが出来ました。天文台や天体の説明も詳しくして頂き、写真もたくさん撮って頂きました。
途中で提供されるサンドイッチとココアがとても美味しかったのが印象的でした!
| Rating: | |
|---|---|
| Packages: | 基本プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/07/20 |
| Activity Date: | 2023/05/23 |
Reviewed by: Kara
The ATVs zoom you through this gorgeous open field. Gorgeous grounds to explore and a great day.
| Rating: | |
|---|---|
| Packages: | Solo Rider ATV Package (Driver Only) |
| Attended as: | Couples |
| Posted on: | 2023/07/17 |
| Activity Date: | 2023/06/06 |
Reviewed by: K. Jennings
We had a great time as a family and would highly recommend this group. The guides are amazing!! Henry, Keanu and the others are so kind, positive and tell great stories. Our Kids ages15 and 12 throughly enjoyed it and kept saying “again”…. When going through bumpy, rocky areas. The UTV’s are in great shape and have great suspension (doesn’t mean you won’t feel the bumps). We felt safe the entire time. We would recommend to anyone wishing to have a great outdoor family adventure.
| Rating: | |
|---|---|
| Packages: | Four Riders Package (1 Driver + 3 Passengers) |
| Attended as: | Families |
| Posted on: | 2023/07/12 |
| Activity Date: | 2023/07/10 |
Reviewed by: Kara
A fantastic experience that I would recommend for anyone to experience.
| Rating: | |
|---|---|
| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Families |
| Posted on: | 2023/07/07 |
| Activity Date: | 2023/05/22 |
Reviewed by: Kara
Gorgeous courses with awesome guides, felt safe and had a blast!
| Rating: | |
|---|---|
| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Families |
| Posted on: | 2023/07/07 |
| Activity Date: | 2023/05/22 |
Reviewed by: Kara
Family loved this tour! Make sure you book all guests though!
| Rating: | |
|---|---|
| Packages: | 2-Seater UTV Tandem Ride Package |
| Attended as: | Families |
| Posted on: | 2023/07/07 |
| Activity Date: | 2023/05/19 |
Reviewed by: Kara
It was cool that the whole tour wasn't following the guide but at some parts you were allowed to open trot the field.
| Rating: | |
|---|---|
| Packages: | 1.5 Hour Horse Riding Tour |
| Attended as: | Friends |
| Posted on: | 2023/07/07 |
| Activity Date: | 2023/05/17 |
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