Reviewed by: Deb Morris
It was my first time on a horse for decades and thanks to the wonderful guides and calm horses, i never felt safer. The scenery is fabulous and the guides have a huge and amazing knowledge of the valley, its inhabitants whether human or animal, as well as the plentiful edible plant life. They really made the trek perfect. Highly recommend whether a first timer or an experienced rider, you will not regret it.
| Rating: | |
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| Packages: | Morning Ride |
| Attended as: | Solo Travelers |
| Posted on: | 2016/12/26 |
| Activity Date: | 2016/12/23 |
Reviewed by: Misae
I wanted to go down to Waipi'o Valley and was looking for a tour. I was a bit anxious since I had never been horseback riding before, but I decided to sign up for the tour thinking there might be other Japanese participants. A tall woman came to pick me up at the meeting point as the guide, and after checking in, we headed to the stables in a large vehicle with a 4x4 and horses painted on it. However, she told me that she didn't understand Japanese. I felt uneasy but she reassured me that she could say "danger!" so I should listen carefully. The horseback riding instructions were given in English and gestures, and there were Japanese warning signs and simple explanations posted. Even if you don't understand English, the horses are well-trained, so it's manageable, but if you want to understand the guide's explanations along the way, I think an intermediate level of English is necessary. The horses lined up on their own and walked easily, and the reins only required simple movements. We progressed through the river, crossed it, and even strayed off the path to eat grass, but the smart horses quickly returned to the line. We were able to slowly enjoy the taro fields and waterfalls at the bottom of the valley, and the hour and a half passed in no time. If it's a morning tour, you can head out in the afternoon, which is enjoyable. We were blessed with good weather, and I'm glad I participated. I didn't have time to take photos, but the guide took some for us along the way. I would love to participate again!
ワイピオ渓谷の下まで行ってみたくて、ツアーを探していました。乗馬もしたことがなかったので不安でしたが、日本人で参加している方がいるのならと思いツアーを申し込みました。背の高い女性がガイドで集合場所まで迎えに来てくれて、チェックイン後に4×4と馬が描かれた大きな車で厩舎まで向かいましたが、そのときに日本語は分からないからと言われました。不安になりましたが「あぶない!」だけは言えるから、よく聞いてねと。乗馬の説明は英語とジェスチャーで、日本語の注意書きや簡単な説明文は貼り出されていました。英語が分からなくても馬がよく調教されているので大丈夫ですが、ガイドさんの途中での説明も聞き取りたいのであれば中級以上の英語力が必要かとおもいます。馬は一列に勝手に並んでくれて、歩いてくれますし手綱も簡単な動きだけでした。川の中をどんどん進んだり、川を渡ったり、草を食べに道から外れたこともありましたが、すぐに列に戻ってくれる賢い馬たちでした。渓谷の下のタロイモの畑や滝もゆっくり観られて、1時間半はあっというまに過ぎました。午前のツアーであれば、午後から出かけられるので楽しめますね。天気にも恵まれ、参加してよかったです。写真を写す余裕がなかったのですが、途中でガイドさんが写してくれました。また、参加したいです!
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| Attended as: | Families |
| Posted on: | 2016/12/25 |
| Activity Date: | 2016/11/30 |
Reviewed by: Angie
Waipio Valley Horseback Ride was such a great and fun experience for my entire family! The scenery was beautiful and riding the horses was very exciting too. Even if it was our first time riding horseback, the guides were very calm and helpful throughout the ride. We absolutely loved it!!
| Rating: | |
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| Packages: | Waipio Horseback Ride & Waterfalls Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2016/12/03 |
| Activity Date: | 2016/11/12 |
Reviewed by: rena
It was my first time riding a horse, and I was quite nervous since I'm not very good at English! However, they communicated important words like right, left, pull, and kick in Japanese, so I was able to manage some communication.
Taking a leisurely walk on horseback through the refreshing valley became a wonderful memory!
人生初の乗馬&しかも英語は得意じゃないので、かなりドキドキ!
ですが、みぎ、ひだり、ひっぱる、ける、など
大事な単語は日本語で話してくれるので、なんとか
意思の疎通は取れました。
清々しい渓谷を、のんびり馬でお散歩したことは
とても良い思い出になりました!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2016/11/24 |
| Activity Date: | 2016/11/18 |
Reviewed by: NLKTravel
Pros: Our guide was very knowledgeable and I learned a lot. You go from sea level to about 13,800 feet, so remember to drink water. The views at 13,803 feet were beautiful. The observatories are interesting to see (from the outside). You observe stars with an 11" telescope at the visiter center parking lot. The guide points out stars/planets that everyone gets a chance to see. They give you jackets with gloves available.
Cons: It is a bumpy ride and some of the road is dirt. The "hot" meal was more of a box lunch. Bathroom breaks are limited. You do climb to 14,000', be prepared for the climate and altitude change. I was under the impression we could see more of the observatories, you only see them from the outside and are not allowed in.
| Rating: | |
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| Packages: | Summit Sunset & Stargazing Adventure |
| Attended as: | Couples |
| Posted on: | 2016/11/19 |
| Activity Date: | 2016/10/25 |
Reviewed by: Valenti
It was my first time so I was a little nervous. The guides helped ease my fear and I loved it. The 7 lines were just right for me. It started out short and easy and saved the longest and best for last. Would do it again. Well wort it.
| Rating: | |
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Couples |
| Posted on: | 2016/11/19 |
| Activity Date: | 2016/11/15 |
Reviewed by: オパシ
It was a great decision to join the tour since it's a place we couldn't have accessed on our own. The thrill before horseback riding was fantastic! The horses were well-trained, which made me feel secure. However, the course was a bit monotonous, and I got bored halfway through. I wished we could have gone to a spot with a better view.
自分たちでは行くことのできない場所なのでツアーに入って正解でした。乗馬するまでにスリルたっぷり!でした。馬はよく慣らされていて、安心感がありました。ただ、コースが単調で途中で飽きてしまいました。見晴らしのいい場所まで行きたかったです。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/11/06 |
| Activity Date: | 2016/09/20 |
Reviewed by: yukiman
The sunset and stars were really beautiful.
You better bring an extra layer to go up to the top of Mauna Kea. It was much colder than we expected. But still worth going to see!
The sunset and stars were really beautiful.
You better bring an extra layer to go up to the top of Mauna Kea.
It was much colder than we expected. But still worth to go and see!
| Rating: | |
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| Packages: | 催行会社オフィス集合 |
| Attended as: | Couples |
| Posted on: | 2016/10/30 |
| Activity Date: | 2016/10/14 |
Reviewed by: Vince
We had a great time, the guides were friendly and the equipment was well maintained. I would do it again.
| Rating: | |
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| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Couples |
| Posted on: | 2016/10/27 |
| Activity Date: | 2016/10/24 |
Reviewed by: うなし~
From the meeting point, we took a van down a steep slope to the valley. You can experience the old-fashioned Hawaii that you wouldn't normally see.
Besides our family, there were two families from Europe and America participating. The explanations were all in English, but that wasn't a problem.
We crossed the river on horseback and passed by a taro field.
集合場所からは、バンに乗りかなり急な坂を渓谷まで降りて行きます。
普通では見れない、昔ながらのハワイを感じることが出来ます。
参加者は我が家の他は、欧米の家族の二組でした。
説明は全部英語ですが、問題ないです。
川を馬に乗って渡ったり、タロイモ畑のわきを通ったりしました。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/10/27 |
| Activity Date: | 2015/07/31 |
Reviewed by: ういうい
The meeting place was not marked by a large sign like you would find at tourist attractions, but rather a regular ranch building, which made it a bit difficult to find. However, we managed to arrive by relying on the car navigation system. After reading a very simple horseback riding guide written in Japanese, we put on our helmets and immediately mounted the horses to set off. That day, it was just the two of us and a female guide. The horses were well-trained and walked slowly along a predetermined course without us having to do much, so I didn't feel any danger at all. We enjoyed over an hour of horseback riding in a vast hilly ranch surrounded by stunning views of the sea and mountains. Along the way, we also encountered herds of cows and sheep. This is an experience that you definitely can't have in Japan, and I highly recommend it.
集合場所は、観光名所に見かける大きな案内の看板がある訳ではなく普通の牧場の建物なので、少々わかりにくいところもありましたが、カーナビを頼りにどうにか到着。日本語で書かれたごく簡単な乗馬ガイドを一読した後に、ヘルメットをかぶりすぐ馬に跨って出発。この日は我々二人と女性ガイドの3人だけでした。馬はよく訓練されていて、こちらが特に何かやらなくてもあらかじめ決められたコースをゆっくりと歩いて進んでいく感じで特に危険は感じませんでした。海と山の絶景に囲まれた広大な丘陵地の牧場をのんびりと一時間以上の乗馬。途中で牛や羊の群れとも出くわします。日本では絶対にできそうもない体験でとてもお勧めです。
| Rating: | |
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| Packages: | 1.5時間プラン |
| Attended as: | Friends |
| Posted on: | 2016/10/16 |
| Activity Date: | 2013/10/23 |
Reviewed by: 胆石おやじ
Both of us were a bit anxious since it was our first time riding horses, but we had a lot of fun. The horse was quite stubborn, but that added to its charm. We rode up a small stream, and the hour and a half went by in no time. They lend you a bag to keep your valuables in while in the saddle, so we were able to put our camera and water bottles in it.
二人とも初乗馬で不安でしたが、結構楽しめました。
なかなか言うことの聞かない馬でしたが、それも愛嬌でした。
小川を上って行ったりして、1時間半ほどがアッと言う間でした。
鞍に掛ける貴重品入れの袋を貸してくれますので、カメラやペットボトルも
それに入れることができました。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2016/10/09 |
| Activity Date: | 2016/09/24 |
Reviewed by: いえろー
This is an all-English tour. You don't need to have strong English skills, but it might be tough if you can't understand at least a little.
For those who are not confident in their English, a Japanese tour has recently been established, which might be better even though it's more expensive. (It seems that only local guides were allowed to conduct tours until recently, but now Japanese guides have finally been permitted.)
The tour includes a full two hours of horseback riding. You'll be riding the whole time, which can be quite tiring.
The horses are well-trained, so even someone like me with almost no riding experience felt safe.
You'll ride around the Waipi'o Valley, and it was really fun to splash through the river.
I've also ridden in Oahu, but I definitely recommend this one!!
However, there are quite a few small flies, so it might be tough for those who are not good with insects.
すべて英語のツアーです。
英語力はそれほど必要ありませんが、ある程度は理解できないときついと思います。
英語に自信のない方は日本人のツアーが最近できたので、高いですがそちらの方が良いかも。
(ずーっと現地の人しかガイドができなかったらしいのですが、やっと日本人がガイドをやることを許されたらしいです。)
ツアーは2時間たっぷり乗馬します。
ずーっと乗りっぱなしです。結構疲れます。
馬はきちんと調教されている子達なので、乗馬経験がほぼない私でも安心して乗れました。
ワイピオ渓谷の中をぐるぐると乗馬して回ります。
川の中をじゃぶじゃぶと進んでいくのがとても楽しかったです。
オアフでも乗馬したことあるのですが、断然こちらがおすすめです!!
ただ、コバエのような虫が結構いるので虫が苦手な方はきついかも。。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/09/30 |
| Activity Date: | 2016/09/27 |
Reviewed by: 344
I had a wonderful horseback riding experience in a stunning landscape that even beginners can enjoy! The drive to the stable in the van was thrilling as we went down a steep slope. The experience of crossing the river with the car and the horse was unique and very satisfying. My horse was a bit of a troublemaker, but it made the experience even more fun. It would be even better if they took care of the smell of the rental helmets (I was prepared for it, but it was still unpleasant). Overall, it was a fantastic experience, and both my husband and I are very satisfied!
素晴らしい景色の中、初心者でも楽しめる乗馬体験が出来ました!
バンで馬小屋まで向かうドライブが、これでもか!というぐらいの坂を下り、ハラハラドキドキでした 笑
川を車や馬でジャバジャバ渡る体験は、今までなく、とても満足できました。
私の馬は、少しジャジャ馬君でしたが、かえって楽しかったです。
レンタルのヘルメットの匂いケアをしてくれれば、尚良し。(覚悟していったがやはり臭い)
総じて、素晴らしい体験ができ、夫婦共々、大満足です!
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2016/09/30 |
| Activity Date: | 2016/09/27 |
Reviewed by: Alexandra
This was the best experience and the guides made me feel so safe with their knowledge. This was a highlight of my trip I would definitely do it again with them!
| Rating: | |
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| Packages: | Standard Package: Treetop Canopy Zipline Adventure |
| Attended as: | Solo Travelers |
| Posted on: | 2016/09/28 |
| Activity Date: | 2016/09/25 |
Reviewed by: こにー
You descend to the bottom of a deep canyon and ride through the jungle on horseback. Driving down the narrow, winding, steep road feels like being on a theme park ride, but you can enjoy the beautiful canyon and black sand beach from the car window.
The horseback ride allowed us to cross rivers several times, adding to the adventurous experience. It was my first time riding a horse, but the English instructions were not difficult to understand, and the trained horses naturally formed a line and followed along. There was a guide at the front and back of the line, keeping an eye on things and ready to assist if needed, which made it easy to enjoy the experience with peace of mind.
深い渓谷の底まで降りて行き、ジャングルの中を馬で進んでいきます。
車で狭く曲がりくねった急な道を降りていくのは、遊園地のアトラクションに乗り続けているかのようですが、車窓からは美しい渓谷と黒砂海岸を楽しめます。
馬上の散策は、途中、何度か川を越えたり、アドベンチャー気分を味わうことができました。
馬に乗るのは初めてでしたが、説明の英語は難しくないですし、訓練された馬なので勝手に列を形成して付いて行ってくれる感じでした。
ガイドも列の前後に一名ずついて、様子を見て何かあればサポートしてくれるので、安心して楽しめました。
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2016/09/27 |
| Activity Date: | 2016/09/24 |
Reviewed by: Scott
Jake and Dustin were fantastic. They were knowledgeable and funny, made you feel safe. It rained the entire time but it didn't matter, this was the best part of our vacation. Mahalo!
| Rating: | |
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Families |
| Posted on: | 2016/09/27 |
| Activity Date: | 2016/08/29 |
Reviewed by: マサコ
As everyone has mentioned, we drove down a very steep slope in a 4WD vehicle to the valley bottom. Then, we finally got to ride the horses. The explanations were all in English, which made me a bit worried (or rather, I couldn't understand what was being said), but a Japanese person from the tour who lives in the U.S. helped by translating. Thank you very much! Their son, who looked to be around middle school age, was cute and considerate.
I was worried about whether I could get on the horse properly, but when I managed to do so, they said things like "As expected!" The horseback riding experience was something I had done several times before, and each time I ended up feeling stiff and tired, but this time I was able to enjoy it leisurely in nature.
The path was quite wild. While I felt safe riding the horse itself, we got to see waterfalls along the way and splashed through rivers, which is not something you get to experience often. I think the horseback riding experience in Waipi'o Valley is a recommended tour for nature lovers and those who want to ride horses. Even if you're not fluent in English, you can still enjoy it. However, you won't be able to hear the explanations along the way. It's not because it's in English; it's just that you can't hear when you're further away. So it might be the same in Japanese as well.
皆さんが書いているように、すごい急な坂道を4WDの車で谷底へ。
そしてお待ちかねのお馬さんに乗ります。
説明は全部英語でされるのでなんとなく心配(というかなんといっているか聞き取れない)でしたが、一緒のツアーの在米の日本人の方が通訳をしてくれて助かりました。ありがとうございました。そしてその方の息子さんが中学生くらいなのにかわいくて気遣ってくれました。
うまく馬に乗り移れるか心配だった私がうまく乗り移れると「さすが~」とか言ってくれたりして・・
乗馬体験はなんどかしているいて、そのたびにかちんこちんで疲れるのですが、今回は自然の中でゆったりと楽しめました。
なにしろワイルドな道なんですよ。乗馬そのものは安心して乗れますが・・
途中では滝が見られたり、川をざばざば行ったりとなかなかできない体験ではないでしょうか?
ワイピオ渓谷の乗馬体験は自然派にも、乗馬をしたい人にもおすすめのツアーだと思います。
英語が堪能でなくても、十分楽しめますよ。ただし、道すがらの説明は聞こえません。英語だからではなく離れると聞こえないんです。なので日本語でも英語でも同じかもしれません。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2016/09/12 |
| Activity Date: | 2016/09/06 |
Reviewed by: K Engstrom
Beautiful views of Kohala mountains and ocean. Guides accessed the experience of the group and allowed cantering. Some how the 2.5 hr wasn't long enough. Glad we did this.
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Horse Riding Tour |
| Attended as: | Families |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/08/04 |
Reviewed by: 自然児
It was the first time for my husband and children to ride horses properly. After a brief explanation in English, each person was assigned a horse, and they quickly got on. From the moment they mounted, they held the reins themselves and started moving! At first, my sons were nervous, but after about 10 minutes, they seemed to be having a great time. They enjoyed the beautiful scenery while riding. Then, after about 30 to 40 minutes, when the instructor asked, "Do you want to try running?" they all nodded and started to run together! My eldest son enjoyed running several times afterward, while my younger son, who was scared, took his time walking, which was nice as everyone could progress at their own pace. After more than an hour and a half of riding, we finished, and it was interesting to see the contrasting feelings between the exhausted parents and the kids who wanted to ride even more. As a side note, it seemed beneficial for my sons, who are learning English, that everything was conducted in English.
ちゃんとした乗馬が初めての主人と子供たち。
英語での簡単な説明の後、一人に一頭の馬があてがわれ、早速乗ることに。
乗った瞬間から手綱を自分で持ち、移動開始!
始めはドキドキしていた息子たちは10分もすると楽しそうに。
素晴らしい景色を堪能しながらの楽しい乗馬を満喫していました。
そして30~40分して頃、「走ってみたい?」というインストラクターの一声に頷くと皆で一斉に走り始めることに!
走りを満喫する長男はその後も何度か走りに挑戦、怖いという次男はマイペースに歩き、と個々のペースで進めることもありがたかったです。
一時間半以上の乗馬の後に終了したが、くたくたの親ともっともっと乗っていたかった、ということもたちの感想が対照的でした。
補足ではありますが、英語を学習中の息子たちにとっては英語オンリーであることも良かったみたいです。
| Rating: | |
|---|---|
| Packages: | 1.5時間プラン |
| Attended as: | Families |
| Posted on: | 2016/09/05 |
| Activity Date: | 2016/08/18 |
Reviewed by: Jewel
First it started off with a mix up with the dates!! I booked for 8-29-2016 with the voucher confirmation for the 29th of August but was contacted by the host stating that we are schedule for 8-31-2016. We have already left the Condo, on our way to the tour which is a 1 1/2 hrs away when I got a call from the host of the tour!!!! We have already been driving for about 1/2 hr at that point. So then the tour was cancelled for 8-31-2016 due to the Hurricane threat and was told that I will be refunded. So I am back in my home town without doing any of the things I wanted to do!!!!!
| Rating: | |
|---|---|
| Packages: | Waipio Horseback Ride & Waterfalls Adventure |
| Attended as: | Couples |
| Posted on: | 2016/09/02 |
| Activity Date: | 2016/08/29 |
Reviewed by: Terry Charbonneau
We booked our tour of the Waipio valley with the hope of a different type of Hawaiian adventure. Jaime was our well versed guide. His humour and eagerness to share his vast knowledge of Hawaii history, as well as the flora and fauna of the valley made the tour quite memorable. However the ability to rid beautiful beautiful ,well mannered horses in such a magical historical setting made the the rid unforgettable. My hats off to Jaime
and the rest of the wonderful staff that made this the
best Horse back ride that we have ever exprienced. This is definately some
thing that everyone should experience at least once in their lifetime.
| Rating: | |
|---|---|
| Packages: | Waipio Horseback Ride & Waterfalls Adventure |
| Attended as: | Couples |
| Posted on: | 2016/09/02 |
| Activity Date: | 2016/08/25 |
Reviewed by: Emil
Very nice views from the slopes of the Kohala mountain. It was very nice riding through the big open hillsides, and seeing Maui in the distance.
| Rating: | |
|---|---|
| Packages: | 1.5 Hour Horse Riding Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2016/08/23 |
| Activity Date: | 2016/07/25 |
Reviewed by: Garry
Horses were well mannered and fit for each individual. Guide was great and had a very good experience.
| Rating: | |
|---|---|
| Packages: | Waipio Horseback Ride & Waterfalls Adventure |
| Attended as: | Families |
| Posted on: | 2016/08/22 |
| Activity Date: | 2016/08/17 |
Reviewed by: RIKA
This time, we had made a reservation for a family of four, but only one reservation was found. Since it wasn't specified whether the meeting place was the lower lobby or the main lobby, I asked the person at the tour desk, and that’s how I found out. I wonder what would have happened if I hadn’t checked in advance. It was a bit surprising. The optional content was good, so it's a shame. However, I do think that people who are proficient in English will enjoy it more.
今回、四人家族で予約していたのですが、1人分しか予約が入っていませんでした。
待ち合わせ場所がロウアーロビーかメインロビーか書いてなかったので、今回のツアーのデスクの人に聞いてもらったところ、それが判明しました。
事前に確認しなかったらどうなっていたか。
ちょっとびっくりです。
オプショナルの内容は良かったので残念です。
ただ、やはり英語が堪能な人の方がより楽しめると思います。
| Rating: | |
|---|---|
| Packages: | ワイコロア地区送迎 |
| Attended as: | Families |
| Posted on: | 2016/08/18 |
| Activity Date: | 2016/08/13 |
Reviewed by: Trina Sung
Our guide is David and he was very kind and informative. He provided a lot of island guide and knowledge of astronomy and geography. Everything in the tour were just fine. We had all things we needed. I loved the parka very much. Without the parka and the gloves, I would be freezed at the height of 4000m. When I saw the milky way in the sky, I was very very touched. It's incredible!!!!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/08/05 |
Reviewed by: タケのコ
I rode a horse for an hour and a half in the great outdoors of Waipi'o Valley. I truly enjoyed it. However, I believe that a certain level of intermediate English proficiency is absolutely necessary for this tour, as you need to understand natural-speed English and be able to express yourself clearly in English.
I arrived at the meeting place 30 minutes early and wasn't sure where the check-in area was, so I asked in English if check-in was necessary, but the answer was NO. Just before the time, I asked another Japanese tour participant, who told me that the check-in was done at the back, so I hurried to complete the process. Then, I was scolded for being too slow in English.
Up until a certain point after the tour started, everything was going well and I was having fun, but my wife's horse got startled and began to act up after bumping into the horse behind it, causing a rodeo-like situation, and my wife was almost in tears. Even then, she was reprimanded for her riding style.
I think it's a tour that potential participants should consider the risk that even an amateur riding normally could lead to a horse acting up. While I was very satisfied with the content of the tour, my wife felt very scared and uncomfortable. I wish she could have expressed in English that it wasn't her fault when the horse started acting up...
If nothing happens, you can enjoy it by following along, but I want everyone to be aware of the risks mentioned. The only time we received a smile was when they were accepting tips...
ワイピオ渓谷の大自然の中を馬に乗って、1時間半。本当に堪能させてもらいました。
が、このツアーはナチュラルスピードの英語が聞き取れ、しっかりと英語で意思表示できるくらいの中級英語力は絶対必要なツアーだと思いました。
30分前に集合場所に到着し、受付場所がよくわからないのでチェックインは必要なのか?頑張って英語で聞いたところ、NO。時間ギリギリで別の日本人ツアー参加者に聞いたところ、奥で手続しましたと言われ慌てて手続き。すると、英語であまりにも遅いとケンカ腰でまくしたてられました。
ツアーが始まってから途中までは何事もなく、楽しく過ごしていたのですが、妻の馬が後ろの馬にぶつかられて驚き暴れだしてロデオ状態になり、妻は半泣き状態になりましたが、ここでも妻の乗り方が悪いと叱責する始末。
素人が普通に乗って馬が暴れるようなリスクが一定の可能性であることも、頭に入れて申込みを検討された方がいいと思うツアーです。
ツアーの内容自体は大満足でしたが、妻はとても怖く、不快な思いをしました。せめて馬が暴れだしたのは自分のせいじゃないとしっかり英語で話せたらとも…
何もなければ、見よう見まねで楽しめますが、記載したリスクがあることは皆さんにお伝えしたいと思います。チップを受け取るときだけでしたよ、我々に笑顔だったのは…
Thank you very much for participating in the horseback riding experience. However, I sincerely apologize for the discomfort caused by the staff's handling on the day of your visit.
While I hope you enjoyed horseback riding in the great outdoors, I can understand that you may have felt anxious when the horse suddenly became agitated. Please rest assured that the horses used for riding are well-trained, and our experienced staff will assess the situation and respond accordingly.
As this activity is conducted in English only, I understand that communication may have been challenging. However, we will continue to work with the local operating company to improve our services so that as many people as possible can enjoy horseback riding with peace of mind.
Thank you very much for your valuable feedback during your busy schedule.
VELTRA Customer Support Team
この度は乗馬にご参加いただき誠にありがとうございます。
しかしながら、当日担当しましたスタッフの対応にてご不快なお気持ちにさせてしまいましたこと、心よりお詫び申し上げます。
また、大自然の中での乗馬をお楽しみいただいた半面、突然馬が暴れだしたため不安なお気持ちだったかと察します。
乗馬いただく馬は調教されており、 経験豊富なスタッフが状況を判断して対応いたしますのでご安心ください。
こちらのアクティビティは英語のみの催行となりますためコミュニケーションが難しく感じることもあるとは思いますが、一人でも多くの方に安心して乗馬を楽しんでいただけるよう、現地催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/08/06 |
Reviewed by: なおぴーtb
I had a wonderful horseback riding experience with a refreshing view overlooking the coastline of Kohala Coast. I'm not very good at English, but the explanations were slow and clear, so I understood well.
コハラコーストの海岸線まで見渡せる爽快な景色の中で楽しい乗馬体験記満喫出来ました。私はそれ程英語は得意でないですが、ゆっくり丁寧に説明して頂けるので良く分かりました。
| Rating: | |
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| Packages: | 1.5時間プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/08 |
| Activity Date: | 2016/08/05 |
Reviewed by: Andrew
Gordon, our Driver / Guide was very knowledgable of the Island and was a great guide of the cosmos. I will definitely be returning and have already shared some of the pictures i took, and people still dont believe how great the stars you can see with the naked eye. I couldn't believe how great it looked almost fake it was that Great of an experience. Thanks for the Dinner and Hot Drink selection at the end of our star gazing tour.
#Returning2017
Andrew.
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Solo Travelers |
| Posted on: | 2016/08/06 |
| Activity Date: | 2016/08/03 |
Reviewed by: Mie
It takes about an hour and a half by car from Kailua-Kona to the meeting point, and I arrived without getting lost thanks to the map. We took the shop's van down the steep slopes of Waipi'o Valley to reach the starting point for horseback riding. Along the course, we crossed rivers, saw several waterfalls, and observed wild plants and fruits growing along the side paths. The horses were calm, and I never felt in danger as we enjoyed a fun hour and a half. This is a highly recommended tour that takes you to places that are not easily accessible on foot.
カイルアコナから集合場所まで車で約1時間半、地図を頼りに迷うことなく到着。お店のバンでワイピオ渓谷の急坂を下り乗馬のスタート地点に到着。コースの途中では川を渡ったり、幾つかの滝を見たり、脇道に自生する植物や果物を見たりしながら進みます。馬も大人しく、危険を感じることもなくあっという間に楽しい1時間半ほどが過ぎてします。歩いては簡単に行けないところへ行けるお勧めのツアーです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/07/27 |
| Activity Date: | 2016/07/21 |
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Reply from activity provider
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Thank you very much for participating in the tour. We are also pleased to hear that you enjoyed the activities.
Upon checking with the local operating company regarding the situation on the day of the tour, it was confirmed that, as you mentioned, only one reservation was arranged at the time of booking. We sincerely apologize for any anxiety this may have caused due to the oversight in arrangements. Additionally, we apologize for the lack of clarity regarding the pickup location details, which may have caused you inconvenience.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
また、アクティビティ内容につきましてはお楽しみいただけたようで嬉しく思います。
現地催行会社に当日の状況を確認しましたところ、仰る通り、ご予約時には1名しか手配されておりませんでした。
手配不備により不安なお気持ちにさせてしまいましたこと、お詫び申し上げます。
また、ピックアップ場所の詳細につきましても、内容が明確でなく、お手数をお掛けして申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム